For Family & Friends of Survivors

💬 Say things like:

  • “I believe you.”
    (Even if it’s hard to hear. Especially if it’s hard to hear.)
  • “You never should have gone through that.”
    (No matter the circumstances. Abuse is never deserved.)
  • “It makes sense that this still affects you.”
    (There’s no expiration date on trauma. Let people be where they are.)
  • “You don’t owe me the details. But if you ever want to share, I’ll listen.”
    (Let survivors choose how much to say and when.)
  • “You’ve had to overcome so much to get to where you are now.”
    (Don’t confuse survival with proof the system worked.)
  • “Do you want support, distraction, or just someone to sit with you?”
    (Give options. Don’t assume.)
  • “I read about that facility you mentioned. It was worse than I realized.”
    (Self-education is love.)
  • “I’ve been careful not to support programs like those. Let me know if I ever slip.”
    (Use your power to break the cycle.)

🧹 Do things like:

  • Respect the survivor’s pace.
    Don’t press for more info. Let us lead. We’ve already had our voices taken once.
  • Notice when conversations drift into moralizing, justifying, or comparing.
    Interrupt gently or shift focus back to the survivor.
  • Learn about the industry.
    Don’t rely on survivors to teach you everything. Read articles. Watch docs. Follow survivor-led orgs.
  • Believe that ‘normal’ looking people can be deeply hurt.
    Trauma doesn’t always look how you expect.
  • Avoid spectacle.
    Don’t turn survivor stories into “crazy” party anecdotes. Our suffering should never be used for your entertainment.
  • Use your position.
    If you’re a parent, teacher, therapist, social worker: learn how these systems operate and refuse to play along.
  • Stand up when survivors are being discredited.
    Even when it’s uncomfortable. Especially when it’s subtle.

🛑 What Not to Say

“I couldn’t have done that. I would’ve escaped or fought back.”
✅ Try instead:
“I can’t imagine how terrifying that must have been.”
Why: This kind of statement suggests that those of us who didn’t escape were weak or complicit. It puts the burden on the survivor instead of the system that trapped us.


“You must hate your parents.”
✅ Try instead:
“Has your family been supportive?”
Why: Not all survivors hate our parents and not all parents were villains. Some parents were lied to, pressured by professionals, or left out of the decision entirely, especially in older cases or court-ordered placements. 


“What did you do to get sent away?”
✅ Try instead:
“You didn’t deserve that, no matter what was going on.”
Why: This question implies there must have been a reason, and that the punishment was justified. It reinforces the lie the industry tells parents and kids alike: that the TTI is reasonable once other choices have been exhausted.


“What was the most humiliating/messed up thing that happened?”
✅ Try instead:
“If you ever want to share more, I’m here to listen. No pressure.”
Why: Trauma isn’t for your curiosity or shock value. Survivors don’t owe you our worst moments. Ask for consent before diving into painful details.


“Some kids really are out of control though.”
✅ Try instead:
“It’s awful how often kids get punished when they really need support.”
Why: This frames abuse as a necessary response to behavior. The industry already uses that excuse. Don’t echo it.


“Why didn’t you just call the cops/tell someone/scream?”
✅ Try instead:
“It must have been dangerous to try to get help.”
Why: Many kids did try. Others knew better because it often made things worse. Questions like this blame the victim for being powerless.


“I would never talk to my parents again.”
✅ Try instead:
“It’s okay to still have a relationship with them. You get to decide what’s right for you.”
Why: Survivors are often judged no matter what we do. Respecting our choices, whether it’s distance or connection, acknowledges our agency.


“What should your parents have done instead?”
✅ Try instead:
“You deserved care, not punishment. I’m sorry you didn’t have access to what you needed.”
Why: Most survivors aren’t mental health professionals. we don’t need to reverse-engineer a parenting plan to prove we didn’t deserve abuse.


“I don’t think they’re all like that.”
✅ Try instead:
“Even if some are better, none of them are good. One incident of abuse is too many.”
Why: This kind of comment derails the conversation and minimizes harm. Survivors don’t benefit from you playing devil’s advocate.


“It was a long time ago. Aren’t you ready to move on?”
✅ Try instead:
“You’re allowed to still feel this. Healing doesn’t come with a deadline.”
Why: Time passing doesn’t mean the harm is over. Survivors have often had to suppress our pain to survive. Speaking now is progress, not a setback.


“No teenager wants to be told what to do.”
✅ Try instead:
“Teens need guidance, but they always deserve respect.”
Why: This comment makes it sound like abuse is a natural response to adolescence. It excuses harmful systems as inevitable.


“I would’ve snuck breaking the rules.”
✅ Try instead:
“Those places were designed to break people down. You didn’t deserve that.”
Why: Survivors didn’t lack cleverness, we lacked power. Many rules were arbitrary and enforced through violence or isolation. This isn’t a game.


“Doesn’t that mean you’re rich?”
✅ Try instead:
“That whole industry profits off families in crisis. It’s so messed up.”
Why: Many survivors weren’t rich. Some were adopted, in state care, or our families went into debt. The question can feel dismissive and shallow.


“I would’ve just faked my way through.”
✅ Try instead:
“I know they made it impossible to win. You deserved safety, not survival games.”
Why: Many survivors did fake it. But performing compliance doesn’t erase trauma. This response oversimplifies what it took to stay alive.


“You seem okay now—doesn’t that mean it worked?”
✅ Try instead:
“You’ve come so far. I’m sorry you had to survive something that never should’ve happened.”
Why: Healing despite abuse doesn’t justify the abuse. Survivors may look “okay” because we’ve learned to mask, to overfunction, or to stay silent in order to be safe or believed. That’s not proof that the system worked. It’s proof that we adapted to unspeakable pain.

External Resources

Many TTI survivors have experienced sexual abuse. This guide from Rape, Abuse & Incest National Network (RAINN) can help make your conversations more supportive: Tips for Talking with Survivors of Sexual Assault

Most kids experience complex trauma while they’re in the TTI. This guide from The National Child Traumatic Stress Network assists parents and other caregivers in providing understanding and support: Complex Trauma Facts for Caregivers

If a young TTI survivor in your life is still in need of intensive care, Wraparound is a best practice that keeps kids home and families together. This website will give you all the information you need: The National Wraparound Initiative