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Investigation Findings:
13On April 29, 2025, Licensing Program Analyst (LPA) Angelica Borja conducted a complaint inspection at Brighter Horizons Treatment Ctr., Elm STRTP and met with Direct Care Staff Breanna Salinas. The purpose of the inspection was to deliver the findings for the above complaint allegations. During the investigation, LPA conducted interviews, a records review and reviewed supporting documents provided by the facility. Based on confidential interviews and other information obtained, the department has made the following determination. Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tamara Melikian LICENSING EVALUATOR NAME: Angelica Borja LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

met_with: Breanna Salinas, Direct Care Staff


state: CA

facility_name: BRIGHTER HORIZON TREATMENT CTR., ELM

summary: Complaint Investigation - Unsubstantiated

raw_content:
Investigation Findings:
13On May 16, 2025, Licensing Program Analyst (LPA) Angelica Borja conducted a complaint inspection at Brighter Horizons Treatment Ctr., Elm STRTP and met with Head of Service Taz Alarakhia. The purpose of the inspection was to deliver the findings for the above complaint allegation. During the investigation, LPA conducted interviews, a records review and reviewed supporting documents provided by the facility. Based on confidential interviews and other information obtained, the department has made the following determination. Although the allegation may have happened or are valid, there is not a preponderance of evidence to provide the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided to Taz at the conclusion of the inspection via email due to printer error. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

report_type: Complaint Investigation

met_with: Taz Alarahia

complaint_status: unsubstantiated


raw_content:
Investigation Findings:
13On August 7, 2025, Licensing Program Analyst (LPA) Angelica Borja conducted a complaint inspection at Brighter Horizons Treatment Ctr., Elm STRTP and met with Facility Manager Miesha Smith. The purpose of the inspection was to deliver the finding for the above complaint allegations. During the investigation, LPA conducted interviews, a records review and reviewed supporting documents provided by the facility. Based on confidential interviews and other information obtained, the department has made the following determination. Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided to Facility Manager at the conclusion of the inspection. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tamara Melikian LICENSING EVALUATOR NAME: Angelica Borja LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORTCALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE This is an official report of an unannounced visit/investigation of a complaint received in our office on 06/04/2025 and conducted by Evaluator Angelica Borja PUBLICCOMPLAINT CONTROL NUMBER: 24-CR- FACILITY NAME:BRIGHTER HORIZON TREATMENT CTR., Elmfacility Number: Administrator:ruffin, Carolynfacility Type: Address: N. REDDA ROADTELEPHONE: (310) 909- CITY:FRESNOSTATE: CAZIP CODE: CAPACITY:6CENSUS: 5DATE: 08/07/ UNANNOUNCEDTIME BEGAN: 01: AM MET WITH:Miesha Smith, Facility ManagerTIME COMPLETED:02: PM 9Group Home van not in proper working order INVESTIGATION FINDINGS: 13On August 7, 2025 , Licensing Program Analyst (LPA) Angelica Borja conducted a complaint inspection at Brighter Horizons Treatment CTR, Elm STRTP and met with Facility Manager Miesha Smith. The purpose of the inspection was to deliver the findings regarding the above complaint allegation. During the investigation, LPA conducted confidential interviews, records review and observation, which revealed that the Group Home van is not in proper working order. Based on LPA's observation and confidential interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Interim Licensing Standards are being cited on the attached LIC 9099D. An exit interview was conducted, and a copy of the report and appeal rights were provided to the facility. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tamara Melikian LICENSING EVALUATOR NAME: Angelica Borja LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 2 of Control Number 24-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE FACILITY NAME: BRIGHTER HORIZON TREATMENT CTR., ELMFACILITY NUMBER: 107207261

met_with: Miesha Smith, Facility Manager


summary: Complaint Investigation - Substantiated

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Investigation Findings:
13On August 19, 2025, Licensing Program Analyst (LPA), Vanessa Galvan traveled to Brighter Horizon Elm located in Fresno, CA to conduct an unannounced complaint inspection and met with the Assistant Administrators Precious Beard and Isaiah Brown. The purpose of the inspection was to deliver the findings regarding the above complaint allegations. The Department has investigated the above complaint allegations. During the investigation, LPA conducted confidential interviews and reviewed files. Based on information obtained and confidential interviews it was determined that the preponderance of evidence standard has been met; therefore,the above allegations are found to be SUBSTANTIATED. The agency is being cited for Title 22, Interim Licensing Standards for Short-Term Residential Therapeutic Program, Article 06. Continuing Requirements, section 87072- Personal Rights(c)(1), Title 22, Division 6, Chapter 1, Article 06. Continuing Requirements, section 80075 - Health Related Services (a)(2)(A), and Food Services- 80076(b). See Attached LIC 9099D for further information. An exit interview was conducted discussing this report and the appeal rights. A copy of this report and appeal rights were provided to Isaiah Brown at the conclusion of the inspection. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 24-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE FACILITY NAME: BRIGHTER HORIZON TREATMENT CTR., ELMFACILITY NUMBER: 107207261

met_with: Precious Beard and Isaiah Brown

complaint_status: SUBSTANTIATED


raw_content:
Investigation Findings:
13On October 15, 2025, Licensing Program Analyst (LPA) Vanessa Galvan conducted a complaint inspection at Brighter Horizons Treatment Ctr., Elm STRTP and met with Assistant Administrator, Isaiah Brown. The purpose of the inspection was to deliver the finding for the above complaint allegations. During the investigation, LPA conducted interviews, a records review and reviewed supporting documents provided by the facility. Based on confidential interviews and other information obtained, the department has made the following determination. Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided to Isaiah Brown at the conclusion of the inspection via email due to printer error. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

met_with: Isaiah Brown


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Investigation Findings:
13On November 5, 2025, Licensing Program Analyst (LPA) Vanessa Galvan conducted a complaint inspection at Brighter Horizons Treatment Ctr., Elm STRTP and met with Head of Service, Tehzin Alarakhia.The purpose of the inspection was to deliver the finding for the above complaint allegations. During the investigation, LPA conducted interviews, a records review and reviewed supporting documents provided by the facility. Based on confidential interviews and other information obtained, the department has made the following determination. Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided to Tehzin Alarakhia at the conclusion of the inspection via email due to printer error. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

met_with: Tehzin Alarakhia


summary: Facility Evaluation

raw_content:
Narrative:
Complaint Specialist C.K. Kinney(CS) and Licensing Program Analyst Reyna Martinez(LPA) traveled to Brighter Horizons Treatment Center-Elm and met with Precious Beard to conduct Case Management Inspection. CS and LPA informed that we are closing complaints from prior facility location and license number 107207216. Complaint Control Numbers 24-CR-20241009141424, 24CR-20241014120643 and 24-CR-20241016160952. CS and LPA toured the new facility. Copy of this report, and Complaint Reports for the three complaints left at the facility at conclusion of inspection.

report_type: Facility Evaluation

visit_type: Case Management

met_with: Precious Beard


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analysts, Reyna Martinez and Danny Macias traveled to Brighter Horizons Treatment Center-Elm and met with Precious Beard to conduct Case Management Inspection. LPAs informed that we are closing complaints from prior facility location and license number 107207216. Complaint Control Numbers: 24-CR-20240619142143, 24-CR-20240708133916, 24-CR-20240711115137, and 24-CR-20240716100039. Copy of this report, and Complaint Reports for the four complaints left at the facility at conclusion of inspection.


summary: Facility Evaluation

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Narrative:
On February 14, 2025, Licensing Program Analyst (LPA) Vanessa Galvan traveled to Brighter Horizon Elm located in Fresno, CA to conduct an unannounced complaint inspection and met with the Facility Manager Isaiah Brown. The purpose of the inspection was to clear a Plan of Correction (POC). LPA reviewed documentation to confirm that the POC was cleared. No deficiencies were issued or observed at this time. An exit interview was conducted, a copy of this report and the Letter of Deficiency citations cleared were provided to Isaiah Brown at the conclusion of the inspection.


summary: Facility Evaluation

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Narrative:
On March 20, 2025, Licensing Program Analyst (LPA) Vanessa Galvan traveled to Brighter Horizon Treatment Center, Elm, a Short-Term Residential Therapeutic Program located in Fresno, CA, and met with Facility Manager Isaiah Brown and Administrator Assistant Precious Beard. The purpose of this unannounced inspection was to conduct Case Management regarding an incident that occurred at the facility. LPA gathered additional information on the incident that occurred on 03/01/2025 involving client 16 (C16) (see LIC 811 for confidential names). C16 ingested over-the-counter pills that were not provided by the facility staff. C16 disclosed to staff that C16 obtained the pills from outside of the facility. C16 did not want to disclose any other additional information regarding how the pills were obtained. Staff 35 (S35) stated that the facility does not purchase or store over-the-counter medication due to clients having to get approval and prescriptions from a physician. No deficiencies were observed or cited on today's inspection. An exit interview was conducted to discuss this report and the LIC 811. A copy of this report and the LIC 811 were provided to Isaiah Brown at the conclusion of the inspection.

met_with: Isiaha Brown and Precious Beard


summary: Facility Evaluation

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Narrative:
On the above date, Licensing Program Analysts (LPAs) Vanessa Galvan and Lisa Slusher travelled to the facility listed above to conduct a prelicensing inspection. The facility listed above has submitted a change of location application. The application, Plan of Operation and Program statement have been updated and are under review for updates consistent with STRTP ILS V5.. Facility Inspection conducted. Most furnishings will be moved from currently licensed facility. 1. Facility Grounds are clean and free of debris or observable hazard. 2. Adequate indoor and outdoor activity space and observed. The back yard of the facility is currently bare of grass or landscaping. The facility will submit a plan by and time frame to provide activity space for youth by 3/28. 3. Chemicals appropriately locked. 4. Procedures for Locked and centrally stored medications observed. Licensee must make provisions for contraceptives to be held in individually locked containers by clients. Observed discussed procedures for psychotropic medications. 5. First aid kit requires tweezers, appropriate manual observed. 6. Adequate storage space observed. 7. Individual beds in good repair observed. New beds were purchased. 8. The house has 3 bedrooms, double occupancy in a split level home. Bedrooms are accommodating of all required furnishings. 9. Adequate food storage space observed. Supply of two days of perishable foods and a week of nonperishable foods will be moved from currently licensed facility. Some non perishable foods observed. 10. Weekly menu to be posted and accessible to clients. 11. Kitchen is equipped with a large island with chairs accommodating of clients. Table and chairs will be moved from the licensed facility. 12. Facility has two full restrooms for client use, both are operable. Facility also has a second full bathroom located in the mental health office. 13. Appropriate forms posted in view of facility clients. 14. No firearms or weapons are allowed in the facility. No pets are allowed at this time. 15. Facility does not yet have phone service. Phone service is to be connected prior to occupancy by clients. Grievance procedure to be posted in common area. 17. Smoke detector chirping on this date, to be repaired prior to client occupancy. The following items were discussed and reviewed by LPA during Inspection 1. LIC 500 to be submitted upon move. 2. Administrator Carolyn Ruffin will be present on-site a minimum of 20 hours per week. 3. Personnel files will be available for review to ensure staff meet regulatory requirements. All appropriate personnel who require caregiver background checks have received criminal record and child abuse index check clearances or exemptions. Personnel Files are retained at the Agency Office at Griffith Ave., Clovis and will be available to the department for review upon request. 4. Facility procedures for 30-day updates of Needs and Services plans discussed. 5. Facility to obtain Mental Health Program approval within 12 months of effective date of licensure and will provide appropriate documentation to the department upon approval. On this date, this facility is recommended for licensure pending receipt of required items. Facility to be licensed on a provisional basis. License will expire one year from effective date. Facility is licensed for a capacity of 6 female or female identifying clients ages 10 through non minor Dependent. Facility accepts only ambulatory clients. Licensee prefers Wards and Dependents.

visit_type: Prelicensing

met_with: Carolyn Ruffin


summary: Facility Evaluation

raw_content:
Narrative:
On April 18, 2025, Licensing Program Analyst (LPA) Vanessa Galvan traveled to Brighter Horizon Treatment Center, Elm, a Short-Term Residential Therapeutic Program located in Fresno, CA. LPA met with Administrator Assistant (AA) Isaiah Brown. This unannounced inspection was conducted to address a case management issue related to an incident that occurred at the facility. During the inspection, LPA conducted a physical plant assessment and observed that five windows were broken. The windows were boarded up on both the inside and outside of the facility. AA provided proof to the LPA that the windows are on order and that the installation has been prepaid. The windows will need to be custom-made, and it will take a few weeks for them to arrive at the facility. AA will be in contact with LPA once windows are installed. Additionally, LPA noticed that the door to Bedroom #1 was damaged. AA explained that a replacement door had been ordered but did not fit correctly. Another door has been ordered, and AA will submit proof of order to the LPA. AA will be in contact with LPA once the door is installed The windows were broken by a client who does not reside at the facility, while the damage to Bedroom #1's door was caused by a resident of the facility. No deficiencies were observed or cited during today's inspection. An exit interview was conducted to discuss this report and the findings. A copy of this report has been provided to Isaiah Brown at the conclusion of the inspection via email.


summary: Facility Evaluation

raw_content:
Narrative:
On May 13, 2025, Licensing Program Analyst (LPA) Vanessa Galvan traveled to Brighter Horizon Treatment Center, Elm, a Short-Term Residential Therapeutic Program located in Fresno, CA. LPA met with the Administrator Assistant (AA), Precious Beard and Isaiah Brown. This unannounced inspection was conducted to address a case management concern related to an incident that occurred at the facility. According to the incident report, a client left the facility, and the elopement was reported to law enforcement. Facility staff indicated that staff attempted to de-escalate the situation to prevent the client from leaving. At the time, there was only one staff member present, who was unable to follow the client. The staff member did go outside to the front yard to see which direction the client had taken. Staff followed the program protocols by notifying the Administrator, mental health staff, and law enforcement. No deficiencies were observed or cited during this inspection. An exit interview was conducted to discuss the report and a copy of this report was provided to Isaiah Brown at the conclusion of the inspection.


summary: Facility Evaluation

raw_content:
Narrative:
On the above date, Licensing Program Analyst (LPA), Vanessa Galvan arrived at the Brighter Horizon Cottonwood STRTP for the purpose of conducting the Post-Licensing Facility Inspection. LPA met with Assistant Administrators Isaiah Brown and Precious Beard. Centrally stored medications are maintained in a locked cabinet. Sharps and Toxic chemicals are kept locked. The facility has a written emergency disaster plan. All facility smoke detectors appear to be in appropriate working order. Individual beds were observed with appropriate clean linens and are in good repair. Appropriate staff/client ratios were verified during this inspection. There is at least one-week supply of nonperishable and a two-day supply of perishable foods. No firearms or weapons are allowed in the facility. The facility has no body of water. 3 records of clients were reviewed and 4 records of staff (See LIC Confidential Names List). 1 technical violation was assessed on today's inspection for documentation of bedroom sharing arrangements. A copy of this report, LIC 811, appeal rights, and civil penalty were provided to Carolyn Ruffin at the conclusion.


summary: Facility Evaluation

raw_content:
Narrative:
An unannounced Psychotropic Medication Inspection was conducted by Licensing Program Analyst (LPA) Reyna Martinez on July 30, 2025 at 10: AM. This case management inspection is conducted pursuant to Health and Safety Code 1538.9(a)(2). During the inspection, LPA met with Isaiah Brown, Administrator and inspected the facility inside and out. LPA reviewed 2 child's records and 2 staff personnel files on site at the facility as the facility did not have any dependents in placement at this time. LPA reviewed 2 child's psychotropic medications and medication records. LPA interviewed 2 staff on site to discuss the facilities policies and procedures of operation. LPA interviewed 2 child currently prescribed on psychotropic medication. No deficiencies are being cited at this time. LPA conducted exit interview with Isaiah Brown, Administrator. A copy of this report was left with the facility.


summary: Facility Evaluation

raw_content:
Narrative:
On August 12, 2025, Licensing Program Analysts (LPAs) Vanessa Galvan and Olivia Medrano traveled to Brighter Horizon Treatment Center, Elm, a Short-Term Residential Therapeutic Program located in Fresno, CA. LPA met with the Administrator Assistant (AA) Isaiah Brown. This unannounced inspection was conducted to address a case management concern related to an incident that occurred at the facility. LPA gathered additional information on the incident that occurred on 07/29/2025 involving a client 1(C1) and client 2(C2) (see LIC 811 for confidential names) engaged in an altercation that caused damage to the facility property. During the inspection LPAs conducted confidential interviews and a physical plant check. AA informed LPAs that maintenance has inspected the window and will return to continue maintenance. AA will provide proof to LPA of order for the window. An exit interview was conducted to discuss this report. A copy of this report was provided to Isaiah Brown at the conclusion of the inspection via email due to printer issues.


summary: Facility Evaluation

raw_content:
Narrative:
On August 12, 2025, Licensing Program Analysts (LPAs) Vanessa Galvan and Olivia Medrano traveled to Brighter Horizon Treatment Center, Elm, a Short-Term Residential Therapeutic Program located in Fresno, CA. LPA met with the Administrator Assistant (AA) Isaiah Brown. The purpose of the inspection was to address Building and Grounds concerns. LPA observed the following concerns during conducting a physical plan check, bedroom one had a hole an the wall near bed two (far right bed). The living room couch was broken at the end of right side. The kitchen chairs were not sturdy. LPA addressed the concerns with AA. AA stated that they were in the process of purchasing kitchen chairs. The hole in the bedroom was being addressed with maintenance. AA was made aware of the couch and would follow up with the Administrator. AA will provide LPA with orders in placed for the corrections. A technical violation was addressed on today's inspection for Building and Grounds 80087(a). An exit interview was conducted to discuss this report. A copy of this report was provided to Isaiah Brown at the conclusion of the inspection via email due to printer issues.


summary: Facility Evaluation

raw_content:
Narrative:
Complaint Specialist C.K. Kinney(CS) traveled to Brighter Horizons Treatment Centers-Elm and met with Miguel Lopez to conduct a Case Management inspection. CS informed Mr. Lopez of purpose of inspection No deficiencies observed or cited. Copy of this report left at facility at conclusion of inspection

met_with: Miguel Lopez


summary: Facility Evaluation - 1 deficiency

raw_content:
Narrative:
On October 28, 2025, Licensing Program Analyst (LPA), Vanessa Galvan arrived at the Brighter Horizon Cottonwood STRTP and met with Assistant Administrator, Isaiah Brown and Precious Beard. The purpose of the inspection is to conduct the Annual Required Inspection. Facility grounds are clean and free of debris. Adequate indoor and outdoor activity space and materials observed. All required forms are posted. The temperature of the facility was a comfortable temperature of 73 degrees. All fire extinguishers are properly charged and serviced. The kitchen has a full-size refrigerator and is operating at safe temperature. Facility maintains an adequate supply of perishable and non-perishable foods and food menu is posted. Knives and sharps are key locked and inaccessible to clients. Chemical, disinfectants, and cleaning solutions are key locked and inaccessible to clients. The dining room is equipped with large tables, chairs and bar stools accommodating all clients. There are three ambulatory bedrooms, single occupancy. Bedrooms accommodate all required furnishings and storage space. Individual beds were observed and appropriate clean linens and are in good repair. Facility has two full restrooms and is in operable condition. In the staff office medications are dispensed to clients. Medications are locked and inaccessible to clients. LPA observed medications are centrally stored. The facility has multiple First Aid kits and is complete with all first aid items. The facility has a staff office and is inaccessible to clients. The facility stores extra supplies of linens, personal hygiene products, and emergency food supply. There are no firearms or weapons allowed in the facility. There are no bodies of water on the facility grounds. (1) client and (4) staff records were reviewed. A review of Guardian background clearances was conducted 10/28/2025, for (12) staff listed on the LIC 500 and confirmed that all facility staff have a background clearance to work at the facility. Continued on Page 2... Continued from Page 1... The facility currently is in the process of obtaining a Mental Health Program Approval, a cite inspection is scheduled for 10/30/2025. The licensee has Accreditation through CARF valid through 08/31/2028. The facility was cited for the following deficiencies, Title 22, Division 6, Chapter 1, Article 07. Physical Environment, section Building and Grounds 80087(a) and Interim Licensing Standards, STRTP Article 06. Continuing Requirements, Section Administrator Qualifications and Duties 87064(b)(1). (See attached LIC 809D) This report was discussed, a copy of this report and appeal rights were provided to Isaiah Brown at the conclusion.

Deficiencies:
07261: 10/28/2025 Narrative 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32continued from Page 1...

visit_type: Annual

met_with: Isaiah Brown and Precious Brown

title: Visit Date


summary: Facility Evaluation

raw_content:
Narrative:
On December 22, 2025, Licensing Program Analyst (LPA), Vanessa Galvan traveled to Brighter Horizon Elm Facility located in Fresno, CA, to conduct an unannounced inspection and met with Administrator Assistant Isaiah Brown and Administrator Assistant Precious Beard. The purpose of this unannounced inspection is to conduct a Case Management to address a concern related to an incident that occurred at the facility. LPA gathered additional information on the incident that occurred on 11/28/2025 involving Client 1(C1) and Client 2(C2) (see LIC 811 for confidential names) engaging in an altercation that resulted in law enforcement being called. Law enforcement conducted a search of C1 belongings and found medication, one eyebrow razor, and two shaving razors. Prior to the altercation C1 elope from the facility ad refused to be searched for contraband and weapons. The items were removed and obtained by law enforcement. No deficiencies were observed or cited during this inspection. An exit interview was conducted to discuss this report. A copy of this report was provided to Isaiah Brown at the conclusion of the inspection via email due to printer issues.

met_with: Isaiah Brown and Precious Beard


summary: Facility Evaluation

raw_content:
Narrative:
On December 22, 2025, Licensing Program Analyst (LPA), Vanessa Galvan traveled to Brighter Horizon Elm Facility located in Fresno, CA, to conduct an unannounced inspection and met with Administrator Assistant Isaiah Brown and Administrator Assistant Precious Beard. The purpose of this unannounced inspection is to conduct a Case Management regarding late incident reports that the facility submitted to Community Care Licensing. On December 22, 2025, the facility submitted four incident reports for four incidents that occurred between December 1, 2025- December 11, 2025. Based on the documentation review and observation, it was determined that the facility has failed to submit the Incident Reports within the seven days the incident occurred. The facility is being cited for violation of the California Code of Regulations, Title 22, Division 6, regulation 80061(b) Reporting Requirements. An exit interview was conducted to discuss this report and appeal rights. A copy of this report and appeal rights were provided to Isaiah Brown via email due to printer error.


summary: Facility Evaluation

raw_content:
Narrative:
On January 7, 2025, Licensing Program Analyst (LPA), Vanessa Galvan traveled to Brighter Horizon Treatment Center, Elm, Short-Term Residential Therapeutic Program located in Fresno, CA and met with facility manager Isaiah Brown. The purpose of this unannounced inspection is to conduct a Case Management regarding an incident that occurred and was not reported to the department. The licensee failed to report an incident that occurred on 12/25/2024 involving Client 24 (C24). (See LIC 811) The facility is being cited for violation of the California Code of Regulations, Title 22, Division 6, regulation 80061(b) Reporting Requirements. An exit interview was conducted to discuss this report and the appeal rights. A copy of this report and appeal rights were provided to Isaiah Brown at the conclusion of the inspection.


summary: Complaint Investigation - Unsubstantiated - 1 deficiency

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Investigation Findings:
13On February 10, 2026, Licensing Program Analyst (LPA), Vanessa Galvan conducted an unannounced visit to the Brighter Horizons Elm and met Assistant Administrators Isaiah Brown. The purpose of the inspection is to deliver the findings for the above allegations. The above allegations referred to Community Care Licensing for investigation. The investigation included an inspection of the Facility, confidential interviews, and review of records. Based on the investigation conducted, the department found that there was conflicting information. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegations are Unsubstantiated at this time. A copy of this report and appeal rights were discussed and provided to Isaiah Brown at the conclusion of the inspection via email due to printer error. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORTCALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE This is an official report of an unannounced visit/investigation of a complaint received in our office on 12/19/2025 and conducted by Evaluator Vanessa Galvan PUBLICCOMPLAINT CONTROL NUMBER: 24-CR- FACILITY NAME:BRIGHTER HORIZON TREATMENT CTR., Elmfacility Number: Administrator:ruffin, Carolynfacility Type: Address: N. REDDA ROADTELEPHONE: (559) 375- CITY:FRESNOSTATE: CAZIP CODE: CAPACITY:6CENSUS: 5DATE: 02/10/ UNANNOUNCEDTIME BEGAN: 02: PM MET WITH:Isaiah BrownTIME COMPLETED:03: PM 9Staff personnel records did not contain certificates of completion for required intervention training. Staff personnel records did not contain documentation verifying training was completed. Staff personnel records did not contain required performance evaluations. INVESTIGATION FINDINGS: 13On February 10, 2026, Licensing Program Analyst (LPA), Vanessa Galvan traveled to Brighter Horizon Elm located in Fresno, CA to conduct an unannounced complaint inspection and met with the Assistant Administrator Isaiah Brown. The purpose of the inspection was to deliver the findings regarding the above complaint allegations. The Department has investigated the above complaint allegations. LPA conducted confidential interviews, reviewed files, and obtained pertinent documentation. Based on file reviews and confidential interviews, it was determined that the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. The agency is being cited for Title Interim Licensing Standards, STRTP, Article 06. Continuing Requirements, Section Personnel Records 87066 (b)(6), Supervision, Evaluation and Training Requirements 87065.1(d)(6) and 87065.1(e)(7), and Article 10.6. Continuing Requirements, Section Emergency Intervention Staff Training 87095.65(d). See Attached LIC 9099D for further information. An exit interview was conducted discussing this report and the appeal rights. A copy of this report and appeal rights were provided to Isaiah Brown at the conclusion of the inspection. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 2 of Control Number 24-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE FACILITY NAME: BRIGHTER HORIZON TREATMENT CTR., ELMFACILITY NUMBER: 107207261

Deficiencies:
87066: (6) A record of each work performance evaluation and any correspondence with the employee.

title: (b)The licensee shallmaintain the following personnel records


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Investigation Findings:
13On March 20, 2026, Licensing Program Analyst (LPA), Vanessa Galvan conducted an unannounced visit to the Brighter Horizons Elm STRTP and met Assistant Administrator Precious Beard. The purpose of the inspection is to deliver the findings for the above allegation. The Department has investigated the above complaint allegation. LPA conducted confidential interviews, reviewed files, and obtained pertinent documentation. Based on confidential interviews, the department found that there was conflicting information. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation occurred. Therefore, the allegation is Unsubstantiated at this time. A copy of this report and appeal rights were discussed and provided to Precious Beard at the conclusion of the inspection. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORTCALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/09/2026 and conducted by Evaluator Vanessa Galvan PUBLICCOMPLAINT CONTROL NUMBER: 24-CR- FACILITY NAME:BRIGHTER HORIZON TREATMENT CTR., Elmfacility Number: Administrator:ruffin, Carolynfacility Type: Address: N. REDDA ROADTELEPHONE: (559) 375- CITY:FRESNOSTATE: CAZIP CODE: CAPACITY:6CENSUS: 6DATE: 03/20/ UNANNOUNCEDTIME BEGAN: 11: AM MET WITH:Precious BeardTIME COMPLETED:12: PM 9Staff are not providing supervision to minors in care. INVESTIGATION FINDINGS: 13On March 20, 2026, Licensing Program Analyst (LPA), Vanessa Galvan traveled to Brighter Horizon Cottonwood located in Fresno, CA to conduct an unannounced complaint inspection and met with the Facility Manager Dashanique Shepherd. The purpose of the inspection was to deliver the findings regarding the above complaint allegation. The Department has investigated the above complaint allegation. LPA conducted confidential interviews, reviewed files, and obtained pertinent documentation. Based on confidential interviews, it was determined that the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. The agency is being cited for Title Division 6, Chapter 1, Article 06. Continuing Requirements, Section Responsibility for Providing Care and Supervision 80078 (a). See Attached LIC 9099D for further information. An exit interview was conducted discussing this report and the appeal rights. A copy of this report and appeal rights were provided to Dashanique Shepherd at the conclusion of the inspection. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 2 of Control Number 24-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE FACILITY NAME: BRIGHTER HORIZON TREATMENT CTR., ELMFACILITY NUMBER: 107207261


facility_name: BRIGHTER HOR. Treatment Ctr., CEDAR

summary: Complaint Investigation - Unsubstantiated - 1 allegation

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Narrative:
product" at C1 and it hit C1's hand. During investigation, confidential interviews reported that C5 threw an object at another client (C4) but that it hit C1 instead. Confidential interviews reported that this incident occurred without any staff witnessing it. Other confidential interviews reported that facility staff did witness this incident and helped to de-escalate the situation. Confidential interviews reported that this incident was reported to staff. Other confidential interviews reported that there was no injury observed to C1 when this alleged incident was reported. Additional confidential interviews disclosed that the facility staff are constantly supervising all the facility's clients and if the incident was observed, an incident report would have been completed. Confidential interviews reported that facility staff conducted routine room checks and didn't leave clients unsupervised. In regard to the allegation that due to lack of supervision, client (C5) hits other clients (C1, C2, C3, C4). Confidential interviews reported that C5 hits other clients in the facility. Confidential interviews reported that C5 often got angry at the other clients in the facility, because C5 was the oldest and was "easily annoyed." Other confidential interviews reported that C5 didn't have a history of physical aggression to other clients. LPA received inconsistent information about this allegation. Confidential interviews reported that the clients felt the facility staff were doing a good job of supervising the clients. Based on confidential interviews and record reviews, the allegations that due to lack of supervision, C5 threw an object at C1 and due to lack of supervision, C5 hits C1, C2, C3, and C4 may have occurred, however, there was not a preponderance of evidence to support the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and given to Trelanie Harris, Assistant Administrator.

Investigation Findings:
13On 08/27/2025, at 12: PM, Licensing Program Analyst (LPA) Joon Choi conducted an unannounced visit Brighter Horizon Treatment Center-Cedar Short Term Residential Treatment Program (STRTP) and met with Trelanie Harris, Assistant Administrator to deliver the investigative finding for the allegation listed above. On 06/17/2025, Community Care Licensing received allegations that due to lack of supervision, minor threw an object at another minor and due to lack of supervision, minor hits other minors. On 06/19/2025, LPA Joon Choi conducted a health and safety inspection at the facility and no immediate health and safety hazards were observed. In addition, LPA Choi obtained pertinent documents and interviewed clients 1, 2 and 4 (C1, C2, C4), staff 1, 2 and 3 (S1-S3) and a county social worker (CSW). Client 3 (C3) declined LPA's request for an interview and client 5 (C5) was not able to be located for an interview during the investigation. In regard to the allegations that due to lack of supervision, a client (C5) threw an object at another client (C1); it was reported that C1 had a bruise on their hand. It was further reported that C5 "threw a Febreze CONTINUED ON THE NEXT PAGE UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., Suite Riverside, CA Facility Name: Brighter Hor. Treatment Ctr., CEDARFACILITY NUMBER: VISIT DATE: 08/27/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


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Narrative:
in the facility due to lack of supervision. During investigation. confidential interviews reported that C1 and C2 might be consuming alcohol and using drugs in the facility. Other confidential interviews reported that C1 and C2 were using drugs and alcohol while they were AWOL from the facility. LPA received inconsistent information. Confidential interviews reported that after returning from AWOL, the facility staff have protocols in place to ensure the clients didn't sneak in alcohol or drugs into the facility. Confidential interviews reported that there was no documented incident in which C1 and C2 used drugs or alcohol in the facility. Based on confidential interviews and record reviews, the allegation that lack of staff supervision resulting in minors engaging in inappropriate activities may have occurred, however, there was not a preponderance of evidence to support the alleged violation. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and given to Trelanie Harris, Assistant Administrator.

Investigation Findings:
13On 08/27/2025, at 12: PM, Licensing Program Analyst (LPA) Joon Choi conducted an unannounced visit Brighter Horizon Treatment Center-Cedar Short Term Residential Treatment Program (STRTP) and met with Trelanie Harris, Assistant Administrator to deliver the investigative finding for the allegation listed above. On 06/23/2025, Community Care Licensing received an allegation that lack of staff supervision has resulted in minors engaging in inappropriate activities. On 06/25/2025, LPA Joon Choi conducted a health and safety inspection at the facility and no immediate health and safety hazards were observed. In addition, LPA Choi obtained pertinent documents and interviewed clients 1 (C1) staff 1, 2 and 3 (S1-S3). Client 2 (C2) was not able to be located for an interview during the investigation. In regard to the allegation that lack of staff supervision resulting in minors (C1, C2) engaging in inappropriate activities; it was reported that C2 has been providing alcohol and drugs to C1, and C2 was attempting to "groom" C1. It was further reported there was concern that drug/alcohol use is happening CONTINUED ON THE NEXT PAGE UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., Suite Riverside, CA Facility Name: Brighter Hor. Treatment Ctr., CEDARFACILITY NUMBER: VISIT DATE: 08/27/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

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Narrative:
On February 26, 2025, Licensing Program Analyst (LPA) Joon Choi conducted a pre-licensing inspection for Brighter Horizon Treatment Center-Cedar Short Term Residential Therapeutic Program's (STRTP) license. LPA met with administrators/applicants, Erin Green and Akila Crane. The facility was toured both inside and out with the applicants. Currently there is no client placed in the facility. The facility is applying to serve six minor clients. The residence was originally a five-bedroom single story-house with two bathrooms. Two of the bedrooms were modified to now serve as a staff office and a therapy room. The facility consists of a living room (common area), a kitchen, dining area, staff office, therapy room, the garage, and the backyard. Within the facility there was storage rooms in the hallway where the medication, linen and cleaning supplies are kept. The facility has 3 bedrooms and one full bathroom designated for clients. There is one bathroom designated for staff only. The bedrooms were arranged so that no more than two clients share a room, and there will be one child per bed. No room commonly used for other purposes was used as a bedroom, and no bedroom serves as a passageway to another room. There were adequate drawers and closet space for children's belongings. Towels and linens were stored in a cabinet by the clients' bedrooms. The smoke detectors and carbon monoxides were checked and were working properly. The fireplace was in the living room area, and it was properly screened. Telephone service and appliances were in a working order. All hazardous items have been properly made inaccessible to areas where clients would have access. The medications and sharp objects/knives will be locked and stored in a storage room in the hallway. Cleansers/chemicals were locked and stored in a hallway storage room as well. The first aid kits in the hallway storage room and staff office. There were no guns or weapons as stated by applicant at this time. The hot water temperature was tested and noted to be 93.8 degrees. There was adequate food storage supply of two days of perishable foods and a week of non-perishable food. Proper storage of all food was discussed. Trash cans for storage of solid waste have tight fitting lids. The Facility Sketch, Emergency Disaster Plan, visitation policy and Personal Rights were posted. There were no pool or other body of water and the backyard where clients will have access to play was completely fenced and free of hazards. Currently, the facility is appropriate for a capacity of six ambulatory clients, ages ten to seventeen. Two technical advisories (TA) was provided at this visit regarding water temperature, exterior stucco and exterior awning paint touch-ups. Licensing Program Manager will complete a final review prior to issuing a provisional license. Exit interview was conducted and a copy of this report and TA was provided Administrator Erin Green.

met_with: Erin Green, Administrator


summary: Facility Evaluation

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Narrative:
On May 14, 2025, Licensing Program Analysts (LPAs) Joon Choi and Cynthia Ramos conducted a post-licensing inspection for Brighter Horizon Treatment Center-Cedar Short Term Residential Therapeutic Program's (STRTP) license. LPAs met with Facility Manager Trelanie Harris (FM) and Administrator Akila Crane (AD). The facility was toured both inside and out with the licensees. Currently there are four clients placed in the facility. The facility is licensed for a capacity to serve six minor clients. The residence was originally a five-bedroom single story-house with two bathrooms. Two of the bedrooms were modified and now serve as a staff office and a therapy room. The facility consists of a living room (common area), a kitchen, dining area, staff office, therapy room, the garage, and the backyard. Within the facility there were two storage rooms in the hallway where one has the medication and first aid kit, while the other has linen and cleaning supplies. The facility has 3 bedrooms and one full bathroom designated for clients. There is one bathroom designated for staff only. The bedrooms are arranged so that no more than two clients share a room, and there is one child per bed. One bedroom is currently unoccupied. No room commonly used for other purposes was used as a bedroom, and no bedroom serves as a passageway to another room. There were adequate drawers and closet space for children's belongings. Towels and linens were stored in a cabinet by the clients' bedrooms. The smoke detectors and carbon monoxides were checked and were working properly. The fireplace was in the living room area, and it was properly screened. Telephone service and appliances were in a working order. All hazardous items have been properly made inaccessible to areas where clients would have access. The medications and sharp objects/knives will be locked and stored in a storage room in the hallway. There were no guns or weapons as stated by applicant at this time. The hot water temperature was tested and noted to be 111 degrees. There was adequate food storage supply of two days of perishable foods and a week of non-perishable food. The food was all properly stored. Trash cans for storage of solid waste have tight fitting lids. The Facility Sketch, Emergency Disaster Plan, visitation policy and Personal Rights were posted in the front lobby. There were no pool or other body of water and the backyard where clients will have access to play was completely fenced and free of hazards. The backyard had access to the water heater and gas shut off. During the visit, LPAs interviewed two clients and two staff. With the assistance of FM and AD, LPAs reviewed four client files; there were no deficiencies. With the assistance of FM and AD, LPAs reviewed four staff files;; there were no deficiencies. With the assistance of FM and AD, LPAs reviewed the facility's operations, disaster preparedness, emergency intervention plan, and core therapeutic services; and there were no deficiencies. Exit interview was conducted and a copy of this report was provided to Facility Manager Trelanie Harris

met_with: Trelanie Harris, Facility Manager


summary: Facility Evaluation

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Narrative:
On 09/15/25, Licensing Program Analyst (LPA) Sarah Lo arrived to the facility for the purpose to conduct an interview with a client for a complaint unrelated to this facility. LPA was met by Irina Vayntrub, CEO, and was allowed access to the facility. LPA conducted one interview with a client regarding compliant control number 61-CR-20250328170538.

met_with: Irina Vayntrub, CEO


summary: Facility Evaluation

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Narrative:
On 12/31/2025, Licensing Program Analyst (LPA) Joon Choi, arrived unannounced to Brighter Horizon Treatment Center Cedar - Short Term Residential Treatment Program (STRTP) and met with Ameerah Jarteh, Direct Care Staff. LPA explained the reason for the visit, was to address concerns that the facility was falsely documenting the occurrences of Child Family Team Meetings (CFTMs). During the visit, LPA interviewed three staff and one client, and obtained pertinent documents associated to the concerns. LPA explained that this Case Management would be concluded on a follow-up visit to the facility, after LPA Choi has had time to communicate with other clients and the County Authorized Representatives assigned to the clients of the facility that were documented to have participated in CFTMs. An exit interview was conducted and a copy of this report was provided to Ameerah Jarteh, Direct Care Staff.

met_with: Ameerah Jarteh, Direct Care Staff


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Narrative:
indicated that the SIR related to C1's AWOL was submitted only after Licensing initiated the complaint investigation at the facility. Based on confidential interviews and a review of pertinent documentation, the preponderance of the evidence standard has been met. Therefore, the allegation that staff failed to notify responsible parties of the minor's AWOL is substantiated. The facility is being cited for a violation of Title 22, California Code of Regulations, Section 80061(b)(1)(E), Reporting Requirements, which requires that a written report be submitted to the licensing agency within seven days following the occurrence of such an event. Events requiring reporting include any incident that threatens the physical or emotional health or safety of any client. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and given to Administrator Courtney Brandon. other confidential interviews indicated that the facility assigned one-to-one staff supervision to C1 and hired an additional overnight staff member to assist with supervision. As a result, the LPA received inconsistent information regarding this allegation. Based on confidential interviews and a review of records, the allegation that staff did not prevent the minor from AWOL'ing may have occurred; however, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the allegation is determined to be unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and given to Administrator Courtney Brandon.

Investigation Findings:
13On 12/29/2025, at 9: AM, Licensing Program Analyst (LPA) Joon Choi conducted an unannounced visit Brighter Horizon Treatment Center-Cedar Short Term Residential Treatment Program (STRTP) and met with Administrator Courtney Brandon, to deliver the investigative finding for the allegation listed above. On 08/20/2025, Community Care Licensing received an allegation that staff did not notify responsible parties of minor's AWOL. On 08/25/2025, LPA Joon Choi conducted a health and safety inspection at the facility, and no immediate health and safety hazards were observed. In addition, LPA Choi obtained pertinent documents and interviewed client 1 (C1) and staff 1, 2 and 3 (S1-S3). In regard to the allegation that staff (S1, S2, and S3) failed to notify responsible parties, including Licensing and County Authorized Representatives, of minor C1's AWOL, it was reported that C1 ran away from the facility on 8/10/2025, neither C1's County Authorized Representatives nor Licensing had received the Special Incident Report (SIR) associated with the incident. Confidential interviews revealed that the facility acknowledged the SIR was not submitted in a timely manner. Additional confidential interviews SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., Suite Riverside, CA Facility Name: Brighter Hor. Treatment Ctr., CEDARFACILITY NUMBER: VISIT DATE: 12/19/2025

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Courtney Bradon, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On 01/16/2026, Licensing Program Analyst (LPA) Joon Choi, arrived unannounced to Brighter Horizon Treatment Center Cedar - Short Term Residential Treatment Program (STRTP) and met with Administrator Courtney Brandon. LPA Choi explained the purpose of the visit was to conclude a prior case management visit conducted on 12/31/2025. Based on confidential interviews and a review of pertinent documents; the concerns that were raised regarding the facility was falsely documenting the occurrences of Child Family Team Meetings (CFTMs) with their clients and the clients' county authorized representatives, may have occurred; however, there is insufficient evidence to meet the preponderance of evidence standard. Therefore, the concerns are unsubstantiated at this time.

met_with: Courtney Brandon


summary: Facility Evaluation - 1 deficiency

raw_content:
Narrative:
On October 8, 2025, at 11: AM, Licensing Program Analyst (LPA) Joon Choi arrived unannounced at Brighter Horizon Treatment Center Short Term Residential Treatment Program and met with Clinician Rachel Broussard to discuss deficiencies regarding reporting requirements and improper use of manual restraints. During a complaint investigation inspection, it was revealed that the licensee did not adhere to the reporting requirements regarding an altercation between two clients and staff intervened by improperly restraining the client. The facility administrator disclosed that the facility staff forgot to submit the incident report to CCL during the required time-frame. In addition, confidential interviews of staff and clients reported that only one facility staff used manual restraints to break up the altercation without the assistance of another staff. The facility is being cited for violation of Title California Code Regulations 80061 (b)(1)(E) Reporting Requirements (b) ... a written report ...shall be submitted to the licensing agency within seven days following the occurrence of such event. (1) Events reported shall include the following (E) Any...incident...which threatens the physical or emotional health or safety of any client. The facility is also being cited for violation of Interim Licensing Standards (ILS) 87095.01(b) any emergency intervention technique not approved for use as part of the licensee's emergency intervention plan must not be used at any time. The facility's program statement requires that all manual restraints on a client must be performed by at least two staff (See D page). An exit interview was conducted and a copy of these reports (LIC 809 and LIC D) and appeals rights was provided to Rachel Broussard, Clinician.

Deficiencies:
87095.01(b): (b) any emergency intervention technique not approved for use as part of the licensee's emergency intervention plan must not be used at any time. Per ILS and the licensee's Program Statement / Plan of Operations, any use of manual restraints upon a client must be performed by at least two staff.

met_with: Rachel Broussard, Therapist

title:
1
2
3
4
5
6
7(ILS) 87095.01(b) Emergency Intervention Prohibition


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Narrative:
items within the facility. It was further alleged that during C1's behaviors, S2 left the facility, leaving S1 alone to supervise six minors in care. Confidential interviews provided inconsistent accounts regarding this allegation. Some interviews reported that S1 left the facility, leaving S2 alone with six clients. Other confidential interviews reported that although S2 exited the facility, another staff member (S4) was present on site. Additional confidential interviews reported that S2 did not leave the facility but instead remained in a personal vehicle parked next to the facility in an effort to avoid further triggering C1 during the behavioral incident. Due to these conflicting statements, LPA Choi received inconsistent information regarding whether the facility was operated out of ratio. In regard to the allegation that staff did not intervene during a physical altercation between minors, it was specifically alleged that staff members S1 and S2 failed to intervene during a physical altercation between C1 and C2. Confidential interviews reported that C1 and C2 engaged in a physical altercation while S1 and S2 were on duty and did not immediately intervene to stop the fight. Other confidential interviews reported that S1 and S2 responded to the incident, provided verbal directives instructing both minors to stop fighting, and when verbal intervention was unsuccessful, S1 physically separated the clients. It is noted that a case management inspection was conducted in relation to this incident, and the facility was cited for improper use of physical restraints. Based on confidential interviews and a review of records, the allegations that staff operated the facility out of ratio and failed to intervene during a physical altercation between C1 and C2 may have occurred; however, there is insufficient evidence to meet the preponderance of evidence standard. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and provided to Administrator Courtney Brandon.

Investigation Findings:
13On 01/16/2026, at 11:25AM, Licensing Program Analyst (LPA) Joon Choi conducted an unannounced visit to Brighter Horizon Treatment Center - Cedar Short-Term Residential Therapeutic Program (STRTP) and met with Administrator Courtney Brandon to deliver the investigative findings regarding the allegations listed above. On 09/26/2025, Community Care Licensing received allegations that staff operated the facility out of ratio and that staff did not intervene during a physical altercation between minors. On 10/01/2025, LPA Choi conducted a health and safety inspection at the facility, during which no immediate health and safety hazards were observed. On 10/02/2025, LPA Choi conducted a follow-up visit to complete additional interviews. LPA Choi also obtained pertinent documents and conducted confidential interviews with clients C1, C2, C3, C4, and C5, and staff S1, S2, S3, and S4. In regard to the allegation that staff operated the facility out of ratio, it was alleged that staff members S1 and S2 operated the facility out of ratio. It was reported that C1 exhibited behaviors and destroyed several CONTINUED ON THE NEXT PAGE UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., Suite Riverside, CA Facility Name: Brighter Hor. Treatment Ctr., CEDARFACILITY NUMBER: VISIT DATE: 01/16/2026

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Courtney Brandon, Administrator


raw_content:
Narrative:
allowing minors C1 and C2 to engage in inappropriate activities. Confidential interviews revealed that due to insufficient staff supervision, C1 and C2 were able to bring an unauthorized minor into the facility without staff knowledge. The unauthorized minor reportedly spent time in the minors' room. Confidential interviews further reported that a Special Incident Report (SIR) documenting this incident was submitted to the department. The evidence corroborated that staff did not supervise the minors while in care. In regard to the allegation that the Administrator is not regularly present in the home. It was alleged that the Administrator (S6) was not regularly present in the facility. Confidential interviews reported that S6 was observed working approximately one hour per week within the facility. Several witnesses confirmed that they did not observe S6 meeting of the required 20 hours per week work assignment on the premises. Lpa J. Choi requested documentation such as the Personnel Report (LIC 500) from the facility to verify S6's work schedule; however, the facility failed to provide the requested documentation. Based on the confidential interviews and a review of pertinent documentation, the preponderance of evidence standard has been met, and the allegations that staff are not providing adequate supervision resulting in minors engaging in inappropriate activities and facility Administrator is not regularly present in the home are substantiated. The facility is being cited for violation of Interim Licensing Standards (ILS) 87065.2(b)(1): Personnel Duties (b) Direct care staff shall perform the following duties: (1)...Supervision, protection, and care of children at all times,....and (ILS) 87064(b)(1): Administrator Qualifications and Duties (b) All short-term residential therapeutic programs shall have a qualified and currently certified administrator. (1) The administrator shall be on the premises for a minimum of 20 hours per week.... (See LIC 9099D). An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and given to Administrator Courtney Brandon. staff are unable to require clients to empty their bags due to personal rights considerations. Confidential interviews further reported that when clients decline staff requests for bag searches, this may present an opportunity for clients to possess unauthorized items, including paraphernalia. Additional confidential interviews indicated that staff routinely monitor paraphernalia while interacting with clients and during room clean-up activities. Staff reported that if paraphernalia is observed, including vape pens or alcohol containers, it is immediately confiscated. Based on confidential interviews, the allegation that staff did not keep the facility free of inappropriate paraphernalia may have occurred; however, there is not a preponderance of evidence to support the alleged violation. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and given to Administrator Courtney Brandon.

Investigation Findings:
13On 01/16/2026, at 11: AM, Licensing Program Analyst (LPA) Joon Choi conducted an unannounced visit to Brighter Horizon Treatment Center - Cedar Short-Term Residential Therapeutic Program (STRTP) and met with Administrator Courtney Brandon, for the purpose of delivering the investigative findings regarding the allegations listed above. On 10/29/2025, Community Care Licensing received allegations that facility staff were not providing adequate supervision, resulting in minors engaging in inappropriate activities, and that the administrator was not regularly present in the facility. On 11/03/2025, LPA Choi conducted a health and safety inspection at the facility. No immediate health and safety hazards were observed at that time. During the inspection, LPA Choi obtained pertinent documents and conducted interviews with staff members S1, S2, S3, S4, S5, and S6. In regard to the allegation that staff are not providing adequate supervision resulting in minors engaging in inappropriate activities. It was specifically alleged that facility staff failed to provide adequate supervision, CONTINUED ON THE NEXT PAGE SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., Suite Riverside, CA Facility Name: Brighter Hor. Treatment Ctr., CEDARFACILITY NUMBER: VISIT DATE: 01/16/2026

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
investigations, confidential interviews indicated that S1 hit C1 on the shoulder and that the contact was not perceived as joking or playful. Other confidential interviews reported that another client (name not provided) was making fun of C2, which caused C2 to become upset. When S1 attempted to explain to C1 that the other client was joking, S1 attempted to gain C1's attention by tapping C1 on the shoulder. Additional confidential interviews reported that they did not believe S1 intended to physically harm C1 or tap them in a hurtful manner. Regarding the allegation that staff (S1) speak inappropriately to youths (C1), It was specifically reported that S1 cursed at C1. Confidential interviews reported that S1 used curse words in the presence of C1. Other confidential interviews reported that S1 sometimes uses the "F" word, but that it is not directed toward clients. Confidential interviews also indicated that C1 later recanted their original statement and clarified that S1 did not curse directly at C1, but rather occasionally used the "F" word during general conversation. Additional confidential interviews reported that S1 and other facility staff generally use appropriate language around clients. Regarding the allegation that staff do not provide privacy to youths, it was reported that male staff (S1) enter clients' rooms without knocking. It was further reported that the specific date(s) of the incident(s) are unknown. Confidential interviews indicated that S1 and other male staff typically knock before entering clients' rooms, although there are occasions when they may not. Other confidential interviews reported that male staff are aware that they must knock before entering clients' rooms due to gender considerations. Additional confidential interviews reported that there was at least one incident in which an unidentified staff member entered a client's room without knocking; however, the staff member was redirected and retrained by other facility staff who observed the incident. Based on confidential interviews, the allegations that staff hit youth, staff speak inappropriately to youths, and staff do not provide privacy to youths may have occurred; however, there is insufficient evidence to meet the preponderance of evidence standard. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and provided to Watishi Nikie Turner, Senior Facility Manager.

Investigation Findings:
13On 03/05/2026 at 12: PM, Licensing Program Analyst (LPA) Joon Choi conducted an unannounced visit to Brighter Horizon Treatment Center - Cedar Short-Term Residential Therapeutic Program (STRTP) and met with Watishi Nikie Turner, Senior Facility Manager to deliver the investigative findings regarding the allegation listed above. On 12/02/2025, Community Care Licensing received allegations that staff hit youth, staff speak inappropriately to youths, and staff do not provide privacy to youths. On 12/03/2025, LPA Choi conducted a health and safety inspection at the facility, during which no immediate health and safety hazards were observed. On 12/19/2025 and 12/31/2025, LPA Choi conducted follow-up visits to conduct additional interviews. In addition, LPA Choi obtained pertinent documents and conducted confidential interviews with client 1 and client 2 (C1, C2) and staff 1, staff 2, and staff 3 (S1-S3). Regarding the allegation that staff (S1) hit youth (C1), it was reported that S1 hit C1 on the shoulder. It was further reported that although C1 did not have a bruise, S1 should not have touched C1. During CONTINUED ON THE NEXT PAGE UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., Suite Riverside, CA Facility Name: Brighter Hor. Treatment Ctr., CEDARFACILITY NUMBER: VISIT DATE: 03/05/2026

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On March 18, Licensing Program Analyst (LPA) Joon Choi arrived unannounced to Brighter Horizon Treatment Center-Cedar Short Term Residential Therapeutic Program (STRTP). LPA met with Senior Facility Manager Watishi N. Turner (FM) and explained the purpose of the visit was to conduct an Annual/Required Inspection of the facility. LPA then met with the rest of the facility team and outlined that the structure of today's visit would include a physical plant inspection and interviews of clients and staff that were present. The facility was toured both inside and out with the assistance of Direct Care Staff Justin Johnson. Currently there are six clients placed in the facility, three of which were present at the time of the visit. The facility is licensed for a capacity to serve six minor clients. The facility is a five-bedroom single story-house with two full bathrooms. Two of the bedrooms were modified and now serve as a staff office and a therapy room. The facility consists of a living room (common area), a kitchen, dining area, staff office, therapy room, the garage, and the backyard. Within the facility there were two storage rooms in the hallway where one has the medication and first aid kit, while the other has linen and cleaning supplies. The facility has 3 bedrooms and one full bathroom designated for clients. There is one full bathroom designated for staff only, but if the need arises, the clients can use this bathroom. The bedrooms are arranged so that no more than two clients share a room, and there is one child per bed. All three client bedrooms are currently occupied with two clients each. No room commonly used for other purposes was used as a bedroom, and no bedroom serves as a passageway to another room. There were adequate drawers and closet space for children's belongings. Towels and linens were stored in a cabinet by the clients' bedrooms. The smoke detectors and carbon monoxide detectors were checked and were working properly. The facility had three fire extinguishers located in different locations within the facility. Continued on the Next Page The fireplace was in the living room area, and it was properly screened. Telephone service and appliances were in a working order. All hazardous items have been properly made inaccessible to areas where clients would have access. The medications stored in a storage room in the hallway and the sharp objects are locked in a cabinet in the kitchen. There were no guns or weapons as stated by applicant at this time. The hot water temperature was tested and stayed steady at 112.6 degrees Fahrenheit. There was adequate food storage supply of two days of perishable foods and a week of non-perishable food. The food was all properly stored. Trash cans for storage of solid waste have tight fitting lids. The Facility Sketch and Emergency Disaster Plan were posted in the front entrance area of the facility. There was no pool or other body of water and the backyard where clients will have access to play was completely fenced and free of hazards. The backyard had access to the locked water heater and gas shut off. During the visit, LPA completed a physical plant inspection of the facility and interviewed three clients and and three staff. Exit interview was conducted and a copy of this report and four technical advisories were provided to Senior Facility Manager Watishi N.Turner (FM). FM was advised that this annual/required inspection would be completed at a later date/time.

met_with: Watishi Niki Turner, Facility Manager


summary: Facility Evaluation

raw_content:
Narrative:
On 2/3/2025 at approximately 3:00 pm, via Teams Meeting, Licensing Program Analyst (LPA) Joon Choi and Licensing Program Manager (LPM) Abdoulaye Traore met with Facility Administrators Akila Crane and Erin Green, to conduct a Technical Assistance meeting to discuss and review the facility's new Short Term Residential Therapeutic Program - Program Statement revisions submitted to Community Care Licensing on January 31, 2025. The following individuals were also included during the call: Riverside County STRTP Placement Monitor Alain Dominique and San Bernardino County STRTP Placement Monitor Tasha Inman. During the meeting the following was discussed: Application and Supporting Documents, Plan of Operation, Program Statement, Core Services and Supports. Ms. Crane and Ms. Green were advised that Section D of their Plan of Operation was still deficient. The facility was advised that after they submit their final revision, a Pre-Licensing Inspection of their facility would be scheduled

met_with: Akila Crane, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On 3/23/2026, LPA Joon Choi visited Brighter Horizon Treatment Center-Cedar Short Term Residential Treatment Program (STRTP) and met with Administrator Courtney Brandon (AD) and Clinician Lorena Muller (CL). LPA explained the reason for the visit was to conduct a continuation of the facility's Annual/Required Inspection. With the assistance of AD, LPA reviewed the facility's Operational Requirements in Care Tools. No deficiencies were observed With the assistance of AD, LPA reviewed the facility's Disaster Preparedness in Care Tools. No deficiencies were observed. With the assistance of AD, LPA reviewed the facility's Emergency Intervention Plan in Care Tools. No deficiencies were observed. With the assistance or CL, LPA reviewed the facility's Core Therapeutic Services in Care Tools. No deficiencies were observed. With the assistance of AD and CL, LPA reviewed five client file records. No deficiencies were observed, but two Technical Assistance advisories were provided. With the assistance of AD and CL, LPA reviewed five staff file records. No deficiencies were observed, but one Technical Assistance advisory was provided. An exit interview was conducted with AD, and a copy this report (LIC 809) was provided along with three Technical Advisories.


facility_name: CALIFORNIA PROMISE VILLAGE

summary: Facility Evaluation

raw_content:
Narrative:
On January 31, 2025, at 2: PM, Licensing Program Analyst Connie Jones-Steward met with Applicant/Administrator Angela Clayborne for the Component II, Face-2-Face meeting. LPA advised the applicant that the following items need correcting in order to process the application: Re-format the Program Statement and Plan of Correction to conform to the most recent template. Be sure to include Table of Contents Provide current administrator certificate and copy of college degree & resume.. Submit updated version of LIC Add designee name to LIC Submit LIC Submit updated version of LIC Correct section 1 of the LIC 401 and review food costs. Add sufficient staff to the LIC 500. Show coverage for 24 hours. Submit an LIC 503 with doctor's stamp. Add more designations to the LIC 610C Add bedroom dimensions to the facility sketch. Add a board resolution to approve the founding of the new facility and the administrator Place articles of incorporation in the application packet. Add by-laws to the corporation package. Add first aid/CPR card for the administrator/applicant. Applicant states that she will have corrections and amendments complete by March 1, 2025. Pre-licensing visit is scheduled for March 6, 2025 at 2: PM.

met_with: Angela Clayborne, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst Connie Jones-Steward met with the applicant Angela Clayborne to conduct the pre-licensing evaluation. The following was observed. This is a four bedroom, three bathroom home located in a residential section of the City of Lancaster. There are currently no clients in placement. There is no pool or body of water on the premises. There are no firearms on the premises. Living & Dining Room: There is a dining table with six chairs and extra seating at the kitchen counter. There is a screened fireplace in the living room. There is also a sofa, ottoman, other seating and a big screen, mounted TV. Kitchen & Bath: The refrigerator and electric stove are in good working order. There are sufficient dishes, pans, and utensils to serve the requested capacity. There is an automatic dishwasher. There are three bathrooms. Each has sinks, showers and commodes in good condition. Bedrooms: Bedroom #1 & #2 have a single bed each, There is the required storage space and linens in good condition. There is an operable security bar on the window of bedroom #1. There are no bars on the windows of bedroom #2. There is a single bed in bedroom #1 and bedroom #2. Bedroom #3 and bedroom #4 each have two beds. There is the required storage space for two clients. Linens are in good condition. There are two desks in bedroom #4 and one desk in bedrooms #2 & #3. There is no desk in bedroom # The security bars on the window of bedroom number four do not have a release. They must be removed or fitted with with a single action release mechanism. Fire Safety & Storage: The fireplace is screened. There are hardwired smoke and carbon monoxide in the bedrooms and the hallways. There are several fire extinguishers in the home. There are locking boxes for knives and medication. There are locked cabinets for cleaning supplies. Yard Space: There are no bodies of water on the premises. There is a fenced area for fruit trees and grape vines. There is an enclosed chicken coop. Building materials were stacked in a corner of the backyard. Administrative Space: There is an office dedicated to administrative functions: There are locked cabinets for storage of employee and staff files. This area provides privacy for interviews. The applicant will re-purpose one of the bedrooms to be the visitation room, First Aid: There is a supply of first aid items. However there are no scissors, tweezers nor first aid manual among them. Misc: There is a washer/dyer combo available. The garage is also designated as a recreation room. There is a pool table and gym equipment: The following is requested prior to licensure: Replace the security bars on the window of bedroom #4 with one that has a single action release. Remove all building materials from the backyard. Place additional desks as needed in the bedrooms. Obtain scissors, tweezers and a Red Cross approved first aid manual for the first aid kit. Adjust water temperature to the range specified in Title 22. Once the corrections have been made, LPA Jones-Steward will re-evaluate the home for licensure.

met_with: Angela Clayborne


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst Connie Jones-Steward visited the facility to verify that the pre-licensing corrections were made: LPA verified the following: The bedroom that has the non-operable security bar has a door that provides direct exit to the outside. Building materials have been removed from the backyard, There are desks as required in the bedrooms, The missing first aid items have been obtained, Hot water temperature has been adjusted. The physical plant requirements have been met at this time. The review of the applicant's qualifications and program statement are still in progress.

met_with: Angela Clayborne, applicant


facility_name: CAMERON YOUTH HOME

raw_content:
Narrative:
Information obtained through confidential interviews revealed that there are three to four staff members present at facility assisting and supervising clients. Staff indicated that the facility is not a look-down facility and that certain clients can take walks by themselves as a form of therapy that has been approved by the client's service team as in the case of C1. Staff further indicated that any client who goes AWOL is shadowed by staff for as long as they can attempting to discourage the client from going AWOLING. Staff indicated that they are always informing clients on the dangers of AWOLING and trying to determine what triggered the client to go AWOL. Staff indicated that at times clients will AWOL because they are wanting to get something to eat and during these types of circumstances staff will offer to take the client to prevent them from AWOLING. Staff indicated that all AWOL's are reported to the appropriate Agencies in a timely manner. Information obtained from C2 and C3 indicated that the GH staff is very supportive and are always encouraging clients to finish out their program. Clients indicated that GH staff is always roaming the facility cleaning and conducting room checks making sure clients are following facility rules. Therefore, based on the information received, the above allegation is determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is found to be unsubstantiated. Appeal Rights were provided and discussed with the GH Administrator. There are no deficiencies to be cited at this time. Exit interview was conducted and a copy of the report along with the (LIC 811) was sent via email to the GH Administrator.

Investigation Findings:
13On June 4, 2021, at 4:30 p.m., Licensing Program Analyst (LPA) Winston Moroney, conducted a teleconference inspection to the above Foster Family Agency (FFA) and spoke with Group Home Administrator Melissa Williams. The purpose of the teleconference was to deliver the finding for the above complaint allegation. On January 28, 2021, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegations: Staff did not properly supervise minors while in care. The investigation to the above allegations was conducted by this LPA and it consisted of, but not limited to a review of records, including the children needs and services plans, medical records, SIR's and interviews with GH staff members (S1, S2, S3, and S4) on 5/25/2021, 2 clients (C2, C3,) on 5/27/2021. LPA was unable to obtain statement from C1 due to still being AWOL. (Reference Confidential Names Form LIC 811, dated June 4, 2021). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: CAMERON YOUTH HOMEFACILITY NUMBER: VISIT DATE: 06/04/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Melissa Williams - GH Administrator


raw_content:
Narrative:
Yet, others interviewed maintain that the allegation is true and that the clients aren't receiving required weekly therapy. Based on interviews and records reviewed there was no corroborating information to substantiate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the above allegation did or did not happen, therefore, the above allegation is being closed unsubstantiated. No deficiencies were cited during this inspection. An exit interview was held with name Administrator Melissa Williams and a copy of this report and appeal rights were given to Melissa Williams. Appeal rights were discussed.

Investigation Findings:
13On September 13, 2021, at 5:23 pm Licensing Program Analyst (LPA) Belinda Gilmer made an unannounced complaint visit to the above facility and met Melissa Williams. The purpose of the visit was to deliver the findings of the above complaint allegation. During the investigation, LPA Gilmer obtained pertinent documents, from the facility on 6/17/21, LPA interviewed facility staff, and foster children that were at the time of LPA's visit. On 7/2/21, LPA interviewed facility staff, LPA re-interviewed facility staff on 7/6/21, and other staff on 7/15/21. The allegation was that the minors placed at Cameron aren't receiving needed services. The Current Head of Services, Administrator, and the foster children that were interviewed denied the allegation stated the children are receiving the necessary therapeutic services. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Belinda Gilmer LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: CAMERON YOUTH HOMEFACILITY NUMBER: VISIT DATE: 09/13/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Melissa Williams


raw_content:
Narrative:
Investigation revealed the following: It was alleged that staff inappropriately restrained a minor while in care. Interviews conducted with C1 stated that a incident occurred where staff #1 (S1) had to restrain C1 due to C1 hitting at S1. However, C1 stated that the restraint did not hurt and was not used inappropriately. Interviews conducted with S1 and S2 who were identified as being on duty the day documented of incident occurring stated that no altercation transpired between staff and C1. S1, S2 and S4 had similar statements in stating that S1 had C2 sitting on the ground after C2 had spit on S1 with his hand placed on C2's back lightly. C1 came up and started trying to defend C2 from S1 by hitting S1. However, S1 only held back C1 from hitting him but without doing any sort of restraints on C1. S2 assisted in de-escalating the situation and telephoned Administrators of incident. Interviews conducted with C2-C4 did not recall or state that any children were aware of any staff inappropriately restraining a child. Additionally, interviews conducted with S3 stated that they were unaware of any incidents like this occurring and were unaware of children having any issues with staff. Interviews conducted with children and staff did not provide any specific information or details related to incident. Documents reviewed did not depict any form of abuse occurring or abuse of a child being inappropriately restrained. Based on the information gathered, although the allegation may have happened or is valid, the preponderance of evidence to prove the allegation was not met, therefore the allegation is unsubstantiated. An exit interview was conducted. A copy of this report Confidential Names Form and Appeal Rights were provided to the facility representative via electronic mail. There were no deficiencies cited during this tele-inspection.

Investigation Findings:
13On 9/22/ Licensing Program Analyst (LPA) Dawn Mahecha made an announced visit to the Cameron Youth facility for the purpose of a concluding the above complaint investigation. LPA met with Continuous Quality Improvement Administrator (CQIA) Johnny G. Watson and discussed the identified findings. Investigation consisted of the following: On 4/1/ LPA interviewed Administrator and staff 1 (S1) (See confidential names, LIC811 dated 4/1/2021). LPA requested copies of the current staff and client roster, facility placement history, current training's completed by staff, special incident reports involving staff using restraints on children from January 2021 to present date and any complaints associated to the use of restraints. Additionally, LPA requested copies of children's needs and service plans. On 7/19/ LPA Elnora Smith interviewed two (2) children and one (1) staff. On 7/20/ LPA Smith interviewed 1 staff. On 7/22/2021 and 8/16/ LPA Smith interviewed three (3) remaining staff. On 9/8/ LPA Mahecha reviewed documents received and interviews conducted. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Dawn Mahecha LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: CAMERON YOUTH HOMEFACILITY NUMBER: VISIT DATE: 09/22/2021

met_with: Johnny G. Watson, CQIA