facility_name: SCOTT'S YOUTH FACILITY

raw_content:
Narrative:
It was reported that staff do not adequately supervise clients at night. The Department was informed facility clients were walking around the community at all hours of the day, including the evening, up to three times during one week. Staff denied the allegation. Statements obtained from interviews conducted with staff revealed the facility uses an incentive-based program which affords clients the opportunity to leave the facility and return by a set curfew. Staff interviewed reported clients also leave the facility without authorization. In situations where clients leave without authorization, staff reported they follow protocol. Staff attempt to verbally redirect clients, try to obtain the location of where clients are going and shadow clients as they leave the facility until visual is lost. Upon clients return, staff reported they inquire if clients need medical attention, ask what occurred while they were away from the facility and offer clients a meal. Statements obtained from confidential interviews conducted indicated staff supervise clients diligently. Clients interviewed consistently reported staff follow protocol during unauthorized absences. Statements obtained from CSWs did not reveal concerns related to the reported allegation. One CSW reported her client was prone to leaving the facility without authorization. In an effort to deter the client from leaving the facility without authorization, staff reportedly reach out the clients relatives to schedule visits. The facility offered relatives traveling accommodations to be able to attend the visits. Based on information obtained through interviews conducted and records reviewed the allegation was Unsubstantiated. Although the allegation may have happened or is valid, the standard of the preponderance of evidence was not met. Exit interview conducted and a copy of this report was provided to the facility representative. No deficiencies were cited.

Investigation Findings:
13An unannounced follow up complaint inspection was conducted by Licensing Program Analyst (LPA) Christopher Larios on 9/24/21 at 11: AM. During the inspection LPA Larios met with Assistant Administrator Trina Smith. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegation. During the course of the investigation LPA Larios conducted a record review on 9/17/21 and obtained copies of staff and client roster for January 2021, special incident reports for January 2021 and client's needs and services plans. LPA Larios conducted interviews with two County Social Workers (CSWs) on 9/16/21, two CSWs on 9/17/21, two staff on 9/17/21, one staff on 9/21/21, three clients on 9/15/21 and two clients on 9/17/21. (Reference Confidential Names list LIC811 dated 9/24/21) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITYFACILITY NUMBER: VISIT DATE: 09/24/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Trina Smith


state: CA

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
Facility staff stated that clients are asked to conduct a self-search upon returning from an absence without leave or upon return to the facility. Facility staff stated any discovered contrabands are confiscated and discarded. Facility staff stated that contrabands such as alcohol are never permitted or allowed in the facility for any reason. Confidential statements obtained corroborated the facility staff statements as clients indicated that contrabands such as alcohol are never permitted inside the facility nor consumed inside the facility by the clients. Based on the information gathered, the allegation is unsubstantiated as the preponderance of evidence to prove the allegation was not met although the allegation may have happened or is valid. A copy of this report, Confidential Names Form and Appeal Rights were provided to the facility representative. There were no deficiencies cited during this inspection.

Investigation Findings:
13On June 15, 2022 at 2:00PM, Licensing Program Analyst (LPA) Joshua Rarela conducted a follow-up complaint inspection to deliver the findings of a complaint investigation concerning the allegation above. LPA Rarela met and discussed the findings with the facility representative named above. During the course of the investigation, LPA Rarela interviewed facility staff on 3/24/22; LPA also interviewed facility clients on 5/12/22, 5/13/22 and 6/15/22 (see Confidential Names Form dated June 15, 2022). LPA also reviewed documents including the placing agency service logs and reports, facility incident reports, medical logs and personnel records. It was alleged that minors are drinking alcohol while in care. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Joshua Rarela LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITYFACILITY NUMBER: VISIT DATE: 06/15/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

met_with: Mary Arriaga, HR Manager

complaint_status: unsubstantiated


raw_content:
Narrative:
Facility staff stated that clients are asked to conduct a self-search upon returning from an absence without leave or upon return to the facility. Facility staff stated any discovered contrabands are confiscated and discarded. Facility staff stated that contrabands such as marijuana or alcohol are never permitted or allowed in the facility for any reason. Confidential statements obtained corroborated the facility staff statements as clients indicated that contrabands such as marijuana and alcohol are never permitted inside the facility nor consumed inside the facility by the clients. Facility staff stated that clients are verbally de-escalated or separated if a fight breaks out between the clients. Facility staff denied allowing clients to engage in physical fights under their supervision in the facility or neglecting any medical needs of the clients. Confidential statements obtained corroborated the facility staff statements as clients indicated that staff intervenes during any fights, and they are taken to medical and mental health services when needed. Facility staff stated that the clients are given their medications on a daily basis. Confidential statements obtained also corroborated facility staff statement as clients indicated that they are provided their medication and taken to their medical and mental health services when needed. Based on the information gathered, the allegations are unsubstantiated as the preponderance of evidence to prove the allegations was not met although the allegations may have happened or are valid. A copy of this report, Confidential Names Form and Appeal Rights were provided to the facility representative. There were no deficiencies cited during this inspection.

Investigation Findings:
13On June 15, 2022 at 2:00PM, Licensing Program Analyst (LPA) Joshua Rarela conducted a follow-up complaint inspection to deliver the findings of a complaint investigation concerning the allegation above. LPA Rarela met and discussed the findings with the facility representative named above. During the course of the investigation, LPA Rarela interviewed facility staff on 3/24/22; LPA also interviewed facility clients on 5/12/22, 5/13/22 and 6/15/22 (see Confidential Names Form dated June 15, 2022). LPA also reviewed documents including the placing agency service logs and reports, facility incident reports, medical logs and personnel records. It was alleged that minors smoke marijuana, minor sustained injuries while in care, staff failed to protect a minor from being harmed by another minor, staff failed to meet minors' medical needs, and staff failed to administer minors' medication as prescribed. (CONTINUED) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Joshua Rarela LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITYFACILITY NUMBER: VISIT DATE: 06/15/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
It revealed that another staff was in route to the facility, that the fire department was called and other staff were notified to come to the facility. The investigation revealed that on a second occasion, all the clients ran away from the facility and engaged in another physical altercation, resulting in Ref. #5 fighting Ref. #6 and the other clients jumping Ref. #5. The investigation revealed that the facility was in compliance with Interim Licensing Standards (ILS), Section 87065.5(a)(2) Direct Care Staff/Child Ratios, During the hours of 10 p.m. to 7 a.m., there shall be one awake and on duty direct care staff for every six children, or fraction thereof, present, at a minimum. So, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that an alleged violations occurred, therefore the allegations are unsubstantiated. There are no deficiencies to be cited regarding this allegations. A copy of this complaint was provided to the facility representative.

Investigation Findings:
On July 21, 2022 at 4:25 p.m., Licensing Program Analyst (LPA), Karen McGee, met with Assistant Administrator, Trina Smith for the purpose of delivering the investigative findings. On March 1, 2022, the Monterey Park Children's Residential Program (MPCRP), received a complaint with the above mentioned allegations. Confidential interviews were conducted that included, but were not limited to: LPA McGee interviewed Client Ref. # March 24 ,2022; LPA Elnora Smith interviewed four staff (see Confidential Names, LIC Ref. #1 dated July 21, 2022) via telephone, one on June 22, 2022 and one on June 28, 2022; two staff on July 11, 2022; two clients, Ref. #5 and #6 via telephone. LPA Smith was unable to contact clients, Ref. #7, 8 and 9. The LPAs reviewed Special Incident Reports. The investigation found that on one occasion, clients, Ref. #5 and 7, engaged in a physical altercation. The investigation revealed statements that there was one staff on duty who attempted to separate the clients. It revealed that during the incident Ref. #5 set Ref. #7's belongings on fire in the closet while the staff was questioning Ref. #7 about trashing Ref. #5's belongings. It revealed that the incident took place at approximately six a.m. and the one staff on duty supervised five clients. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITYFACILITY NUMBER: VISIT DATE: 07/21/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Investigation Findings:
On July 28, 2022 at 3:30 p.m., Licensing Program Analyst (LPA), Karen McGee, met with Assistant Administrator, Trina Smith for the purpose of delivering the investigative findings. On March 7, 2022, the Monterey Park Children's Residential Program (MPCRP), received a complaint with the above mentioned allegations. Confidential interviews were conducted that included, but were not limited to: LPA Elnora Smith interviewed four staff (see Confidential Names, LIC Ref. #1 dated July 21, 2022) via telephone, one on June 22, 2022 and one on June 28, 2022; two staff on July 11, 2022; two clients, Ref. #5 and #6 via telephone. LPA Smith was unable to contact clients, Ref. #7, 8 and 9. The LPAs reviewed the Needs and Services Plan and the Special Incident Reports. The investigation did not reveal any staff or clients that observed staff pulling Ref. #8's hair. It did not reveal any client reports to staff about Ref. #8 getting their hair pulled. The investigation revealed that the facility's discipline is level-based. So, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that an alleged violations occurred, therefore the allegations are unsubstantiated. There are no deficiencies to be cited regarding this allegations. A copy of this complaint was provided to the facility representative. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
The investigation revealed statements that initials were carved into a tree in a neighbor's front yard and that clients pulled branches from a tree. It revealed that no staff interviewed were notified of complaints of vandalism. It revealed that a neighbor's son invited some clients to the neighbor's home and while at the home the clients smoked marijuana. It revealed that the facility received complaints about clients hanging in the neighbor's yard. It revealed that the staff counseled the clients not to hang out in the neighbor's yard, yet the client's would leave the facility without permission and hang in the neighbor's yard anyway. The investigation revealed that other children in the neighborhood also congregated in the neighbor's yard, not just the facility clients. All witnesses stated that the clients are supervised at the facility. It revealed that the clients have community passes. It revealed that staff re-direct clients when they leave the facility without permission and shadow them. It revealed that the staff call law enforcement if the clients do not return to the facility within three hours of leaving without permission. So, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that an alleged violations occurred, therefore the allegations are unsubstantiated. There are no deficiencies to be cited regarding this allegations. A copy of this complaint was provided to the facility representative.

Investigation Findings:
On August 4, 2022 at 3:10 p.m., Licensing Program Analyst (LPA), Karen McGee, met with Assistant Administrator, Trina Smith for the purpose of delivering the investigative findings. On March 28, 2022, the Monterey Park Children's Residential Program (MPCRP), received a complaint with the above mentioned allegations. Confidential interviews were conducted that included, but were not limited to: LPA Elnora Smith interviewed four staff (see Confidential Names, LIC Ref. #1 dated July 21, 2022) via telephone, one on June 22, 2022 and one on June 28, 2022; two staff on July 11, 2022; two clients, Ref. #5 and #6 via telephone. LPA Smith was unable to contact clients, Ref. #7, 8 and 9. LPA McGee interviewed the Human Resources Assistant on April 7, 2022. The investigation revealed that all witnesses denied that clients used drugs at the facility. It revealed that clients leave the facility without permission and use drugs. It revealed that client's are asked to conduct a self-search upon returning from an absence without permission and any discovered contrabands are confiscated and discarded. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITYFACILITY NUMBER: VISIT DATE: 08/04/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Records show that minor reported being sexually assaulted during AWOL in 2020, and not at the facility. Facility staff was with minor when minor was seen by medical personnel for a sexual assault examination. The investigation did not yield any witnesses who can corroborate the allegations. Based on information obtained during the investigation, the allegations are unsubstantiated. Although the allegations may have happened or are valid, the preponderance of evidence to prove the allegations was not met. A copy of this report, Confidential Names Form and Appeal Rights were provided to the facility representative. Appeal rights provided and explained. There was no deficiency citation issued.

Investigation Findings:
13On August 30, 2022 at 12: PM, Licensing Program Analyst (LPA) Joshua Rarela conducted a complaint inspection at the facility to deliver the finding of the allegations. LPA met with the facility representative named above. The allegations were investigated by Investigations Branch (IB) Investigator Elisia Rippe and LPA Irene Yamamoto. Confidential interviews reveal that minor denied being sexually assaulted while in care. Minor reported having access to drugs from one unnamed staff and other individuals outside of placement. Minor refused to identify the staff and other individuals; minor also refused to identify the staff who called minor an inappropriate name. Statements provided by other parties did not support the allegations. Minor has reported using drugs to other minors, staff and placement agency worker while minor is on AWOL. Minor never reported being called an inappropriate name to the placement agency. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Joshua Rarela LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITYFACILITY NUMBER: VISIT DATE: 08/30/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Leilani King, AM Unit Coordinator


raw_content:
Narrative:
It was alleged that a staff and a client hit C1 while in care. Two staff were interviewed. Both staff denied the above allegations. All staff interviewed stated that they did not witness C1 getting hit or attacked by clients or staff in the facility. Staff stated that they have witnessed C1 starting physically altercations with other clients. One client was interviewed and denied the above allegations. The client stated that she did not witness a client engaging in a physical altercation with C1. The client interviewed also stated that she did not witness a staff hit C1. Based on records reviewed, C1 attacked a client then contacted law enforcement and disclosed that staff was physically abusing her. The law enforcement investigation determined that C1 was the aggressor and placed C1 in custody. Based on records reviewed, C1 was arrested for assault with a deadly weapon. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted and a copy of this report as well as the LIC 811 was provided to the facility.

Investigation Findings:
13On September 27, 2022 at 10: AM Licensing Program Analyst (LPA) Timika Martin conducted a follow-up complaint inspection to deliver the findings of a complaint investigation concerning the allegations listed above. LPA Martin met with the facility representative named above and discussed the findings. During the investigation, LPA Timika Martin conducted a record review on 5/13/22 and obtained copies client's needs and services plan (NSP) and special incident reports (SIRs) for May 2022. LPA requested copies of the LIC 500, staff contact information,staff daily shift schedule staff trainings and maintenance log. LPA Martin toured the facility and conducted interviews with 1 client and 2 staff. Confidential interviews were conducted by LPA Martin with Administrator, Facility Manager, Client 3 (C3) (See Confidential Names List Form LIC 811 dated August 00, 2022). LPA was unable to conduct an interview with C1 due to her being incarcerated. LPA conducted a searched through CWS/CMS and was unable to located C2. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Timika Martin LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITYFACILITY NUMBER: VISIT DATE: 09/27/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
It was alleged that two minors went AWOL from facility, stole the facility vehicle and credit card. Three staff denied the above allegations but admitted that the incidents occurred. All three staff stated that staff were present in the facility when the incidents occurred but did not witness it. All three staff stated that staff tried to redirect the clients and encourage them to not leave the facility. Staff stated that they clients broke into the staff office and took the facility car keys and credit card during their pool party at the facility. Staff stated that the facility cameras were checked to find out this information after realizing the facility vehicle was missing. LPA conducted interviews with three clients, all three clients stated that they did not witness the above allegations but did hear about it. Based on a record review, staff were present during the alleged incidents, followed protocol and reported the above incidents on the same date they occurred. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted and a copy of this report as well as the LIC 811 was provided to the facility.

Investigation Findings:
13On September 27, 2022 at 10: AM Licensing Program Analyst (LPA) Timika Martin conducted a follow-up complaint inspection to deliver the findings of a complaint investigation concerning the allegations listed above. LPA Martin met with the facility representative named above and discussed the findings. During the investigation, LPA Timika Martin conducted a record review on 5/13/22 and obtained copies client's needs and services plan (NSP) and special incident reports (SIRs) for June 2022-July 2022. LPA requested copies of the LIC 500, staff contact information,staff daily shift schedule staff trainings and maintenance log. LPA Martin toured the facility and conducted interviews with 2 clients and 1 staff. Confidential interviews were conducted by LPA Martin with Client 1 (C1), Client 2 (C2), Client 3 (C3) and Staff 1 (S1) on 7/8/22, Administrator (Admin) and Facility Manager (FM) on 7/13/22 (See Confidential Names List Form LIC 811 dated September 00, 2022). LPA was unable to conduct an interview with C4 due to her being incarcerated. LPA conducted a searched through CWS/CMS and was unable to located C5. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Timika Martin LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITYFACILITY NUMBER: VISIT DATE: 09/27/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


facility_name: SCOTT'S YOUTH FACILITY II

raw_content:
Narrative:
The LPA reviewed at least Law Enforcement Contact Reports (LIC624-LE) from January 2021 to May 2021 submitted to MPCRP involving Ref. #1 and #2. The LIC624-LEs indicate that staff followed procedure. One CSW revealed no concerns with supervision at the facility. It revealed that since May 2021, Ref. #1 has raised their level and no special incident reports have been received by Ref. #1's CSW. Ref. #2's CSW was recently assigned Ref. #2's case and was unable to provide a statement regarding the facility's supervision. The former CSW is no longer with their department. Based upon interviews, Ref. #1 no longer hangs out at the mailboxes. The facility put in place a plan for staff to pick-up trash left at the mailboxes. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that an alleged violation occurred, therefore the allegations are unsubstantiated. There are no deficiencies to be cited regarding these allegation. A copy of this complaint was emailed to CEO Robert Carter.

Investigation Findings:
On August 14, 2021, Licensing Program Analyst (LPA), Karen McGee, delivered the findings of a complaint investigation. The LPA met with Facility Manager, Celest Almengor. On April 22, 2021, the Monterey Park Children's Residential Program (MPCRP) received a complaint with the above mentioned allegation. The investigation included confidential interviews that consisted of, but were not limited to: Administrator Assistant, Kenneth Calvin, at the facility on July 16, 2021; one client (see Confidential Names, LIC Ref. #1 dated August 14, 2021) and two county social workers (CSWs) via telephone on August 13, 2021. The LPA was unable to interview client Ref. #2, whose status is runaway since May 24, 2021. The LPA reviewed the client's Needs & Services Plan and Special Incident Reports. The investigation revealed that at least two clients, Ref. #1 and #2, were hanging out at mailboxes around the corner from the facility and leaving trash (i.e. - e-cigarettes, fast food wrappers, styrofoam cups and water bottles, etc.). It revealed that the clients at the facility are ages 12 to 17 years old and engage in teenage behavior. It revealed that other teenagers in the neighborhood hangout at the mailboxes, along with the clients at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITY IIFACILITY NUMBER: VISIT DATE: 08/14/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Celest Almengor


raw_content:
Narrative:
One CSW revealed no concerns with supervision at the facility. It revealed that since May 2021, Ref. #1 has raised their level and no special incident reports have been received by Ref. #1's CSW. Ref. #2's CSW was recently assigned Ref. #2's case and was unable to provide a statement regarding the facility's supervision. The former CSW is no longer with their department. The investigation revealed that there were statements made that when Ref. #1 and #2 ran away from the facility that they engaged in a sexual relationship with an adult male neighbor in the community who was supplying them drugs. It revealed that the individual who reported the information recanted the statements. It revealed that the neighbor's partner called Ref. #1 threatening Ref. #1 for having sexual contact with the adult male. The report revealed that Ref. #1 and #2 denied having a sexual relations with the neighbor and denied that the neighbor supplied them with drugs. The LPA was unable to corroborate the allegation. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that an alleged violation occurred, therefore the allegations are unsubstantiated. There are no deficiencies to be cited regarding these allegation. A copy of this complaint was emailed to Ms. Ramos.

Investigation Findings:
13On September 11, 2021, Licensing Program Analyst (LPA), Karen McGee, delivered the findings of a complaint investigation for the above mentioned facility to Scott's Youth Facility located at Glenwood Dr, Bakersfield, 93306 due to Covid Outbreak. The LPA met with HR Manager, Mary Ramos. On May 13, 2021, the Monterey Park Children's Residential Program (MPCRP) received a complaint with the above mentioned allegation. The investigation included confidential interviews that consisted of, but were not limited to: Administrator Assistant, Kenneth Calvin, at the facility on July 16, 2021; one client (see Confidential Names, LIC Ref. #1 dated August 14, 2021) and two county social workers (CSWs) via telephone on August 13, 2021. The LPA was unable to interview client Ref. #2, whose status is runaway since May 24, 2021. The LPA reviewed the client's Needs & Services Plan and Special Incident Reports. The LPA obtained a copy of Bakersfield Police Department's Report dated May 7, 2021. The LPA reviewed at least Law Enforcement Contact Reports (LIC624-LE) from January 2021 to May 2021 submitted to MPCRP involving Ref. #1 and #2. The LIC624-LEs indicate that staff followed procedure. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITY IIFACILITY NUMBER: VISIT DATE: 09/11/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Mary Ramos


raw_content:
Narrative:
The allegations are that staff members engage in verbal and physical altercation with clients. All staff members and clients that were interviewed denied the allegations. No client and staff member ever witnessed any staff getting physical with a client nor have they witnessed any staff engaging in verbal altercation with a client. Interviews consistently revealed that when a client becomes physically or verbally aggressive, staff members would re-direct the client or would take the client out for a walk or drive to calm the client down. Clients that were interviewed feel safe in the facility and have no concerns regarding staff members. CSW has no concerns regarding the facility and its staff members. The allegation indicated that a staff member provoked and hit a client, giving the client a busted lip. Contrary to the allegation, a review of records revealed that the client headbutted the staff, busting the staff's lip. Based on the information gathered through interviews and record review, there is not enough evidence to corroborate the allegations. Although the allegations may have happened or are valid, the preponderance of the evidence to prove the allegations were not met, therefore the allegations are unsubstantiated. An exit interview was conducted, and a copy of this report was provided to the agency representative. There were no deficiencies cited during today's inspection. (Page 2 of 2)

Investigation Findings:
13On October 12, 2021 at 4: PM, Licensing Program Analyst (LPA) Jean Herring conducted a follow-up inspection for the purpose of providing findings for the above complaint allegations. LPA met with Karissa Davis, Unit Coordinator. During the course of the investigation, LPA Pamela Silva conducted telephone interviews with one (1) client, one (1) staff member and a county social worker (CSW) on 09/28/21. One (1) client and two (2) staff members were also interviewed via telephone on 10/06/21. LPA Silva was unable to interview client C1 due to whereabouts unknown. Attempts to interview two (2) staff members were unsuccessful due to voice messages requesting for a call back were not returned (reference confidential names list LIC 811 dated 10/12/21). LPA Silva obtained and reviewed Personnel Report LIC500, Client and Staff Roster, Special Incident Reports (SIR), Law Enforcement Contact Reports and Needs and Services Plan (NSP). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Jean Herring LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITY IIFACILITY NUMBER: VISIT DATE: 10/12/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Karissa Davis, Unit Coordinator


raw_content:
Narrative:
It was alleged that staff physically assaulted a minor in care, and staff do not properly supervise minors in care. Confidential statements obtained during the investigation were unable to corroborate the allegations as there were no statements obtained to support the allegations. Facility staff denied the allegations of either witnessing or subjecting residents to any physical abuse. Facility staff also denied the allegation of neglecting any of the clients in care at any time. Based on the information gathered, the allegations are unsubstantiated as the preponderance of evidence to prove the allegations was not met although the allegations may have happened or is valid. A copy of this report, Confidential Names Form and Appeal Rights were provided to the facility representative. There were no deficiencies cited during this inspection.

Investigation Findings:
13On January 13, 2022 at 12: PM, Licensing Program Analyst (LPA) Joshua Rarela conducted a follow-up complaint inspection to deliver the findings of a complaint investigation concerning the allegations above. LPA Rarela met with the facility representative named above and discussed the findings. During the course of the investigation, LPA interviewed facility clients on 1/13/22, facility administrator and facility staff on 1/13/22; LPA attempted to contact a former facility client who reunified with family on 12/2/21 and 12/9/21 (see Confidential Names Form dated January 13, 2022). LPA also reviewed documents on 1/12/22 including but not limited to the placing agency records, facility incidents reports and placing agency service logs. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Joshua Rarela LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITY IIFACILITY NUMBER: VISIT DATE: 01/13/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Kenneth Calvin, Administrator Assistant


raw_content:
Narrative:
Records revealed that minor made inconsistent statements about the sexual assault to other investigating parties. The minor's medical examination revealed no signs of trauma. The staff who supervised the minor during the trip also denied the allegation. There was no corroborating evidence found to support the allegation. Based on the above information, the allegation is closed as unsubstantiated. Although the allegation may have happened or is valid, there was no preponderance of evidence found to support it. An exit interview was conducted. A copy of this signed report, the Confidential Names Form and Appeal Rights forms were provided to the facility representative. There were no deficiencies cited during the inspection.

Investigation Findings:
13On May 10, 2022 at 1: PM, Licensing Program Analyst (LPA) Irene Yamamoto conducted a complaint inspection at the facility to deliver the finding of the allegation. LPA met with the facility representative named above. The allegation was investigated by Investigations Branch (IB) State Investigator Maria Barragan and the undersigned LPA. Investigator Barragan conducted confidential interviews with the minor, placement agency worker and the alleged staff/perpetrator. Investigator Barragan reviewed the medical and law enforcement reports and incident reports. LPA interviewed other related parties and reviewed the facility complaint history. It was alleged that minor was sexually assaulted while in care. Confidential interviews reveal that the incident allegedly happened during an outing in Los Angeles. The alleged staff/perpetrator was not present during the said outing and did not supervise the minor. Furthermore, minor denied the allegation against the staff/perpetrator and wrote a note of apology to the alleged staff/perpetrator. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Irene Yamamoto LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITY IIFACILITY NUMBER: VISIT DATE: 05/10/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Kenneth Calvin, Assistant Administrator


raw_content:
Narrative:
Staff denied the alleged allegation further indicating clients are always being supervised by three to four staff members and at times even more depending on the needs of the facility. Staff indicated that due to the facility not being a lockdown facility, clients are given the privilege of community passes upon being approved by their Social Worker or addressed on the clients' Needs and Service Plan. Furthermore, any client who is deemed AWOL from a community pass or for any other reason, staff will conduct a search and if not located will file a missing person report with local law enforcement as described in their program statement. Information obtained from clients indicated that they feel safe and that staff is always looking out for their best interests. Clients further indicated that when they AWOL staff will follow them and try to discourage them from leaving and informing them of the dangers they may face if they AWOL. Clients indicated that they are aware of what staff can and can't do and if they want to leave will leave. . Therefore, based on the information received, the above allegations are determined to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are found to be unsubstantiated. Appeal Rights were provided and discussed with the facility Administrator. There are no deficiencies to be cited at this time. Exit interview was conducted and a copy of the report along with the (LIC 811) was left with the STRTP Administrator.

Investigation Findings:
13On May 18, 2022, at 5: PM., Licensing Program Analyst (LPA) Winston Moroney, conducted a complaint inspection to the above Short Term Residential Therapeutic Program Facility (STRTP) and met with the Facility Administrator Adiministrator. The purpose of the inspection was to deliver findings for the above complaint allegations. On November 22, 2021, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegation: Facility staff is not adequately supervising youths in care. The investigation of the above allegations was conducted by this LPA and it consisted of but not limited to a review of records, including the children's needs and services plans, medical records, and interviews with 3 staff members S1, S2 on 12/2/21, S3 on 12/6/21, and Clients on 12/2/21 (Reference Confidential Names Form LIC 811, dated May 18, 2022). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITY IIFACILITY NUMBER: VISIT DATE: 05/18/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Kenneth Calvin - Administrator


raw_content:
Narrative:
Three (3) Staff denied the alleged allegation further indicating clients are always being supervised by three to four staff members and at times even more depending on the needs of the facility. Staff indicated that due to the facility not being a lockdown facility, clients are given the privilege of community passes upon being approved by their Social Worker or addressed on the clients' Needs and Service Plan. Furthermore, any client who is deemed AWOL from a community pass or for any other reason, staff will conduct a search and if not located will file a missing person report with local law enforcement as described in their program statement. Information obtained from clients indicated that they feel safe and that staff is always looking out for their best interests. Clients further indicated that when they AWOL staff will follow them and try to discourage them from leaving and informing them of the dangers they may face if they AWOL. Clients indicated that they are aware of what staff can and can't do and if they want to leave will leave. Therefore, based on the information received, the above allegations are determined to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are found to be unsubstantiated. Appeal Rights were provided and discussed with the facility Administrator. There are no deficiencies to be cited at this time. Exit interview was conducted and a copy of the report along with the (LIC 811) was left with the Human Resources Manager.

Investigation Findings:
On 06/17/22, at 10: AM., Licensing Program Analyst (LPA) Zeyda Loera, conducted a complaint inspection to the above Short Term Residential Therapeutic Program Facility (STRTP) and met with Mary Arriaga, Human Resource Manager. The purpose of the inspection was to deliver findings for the above complaint allegations. Facility staff are not adequately supervising minors in care. The investigation of the above allegations was conducted by this LPA and it consisted of but not limited to a review of records, including the children's needs and services plans, medical records, and interviews with 3 staff members S1, S2 on 12/2/21, S3 on 12/6/21, and Clients on 12/20/21 (Reference Confidential Names Form LIC 811, (dated 6/17/22). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Zeyda Loera LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: SCOTT'S YOUTH FACILITY IIFACILITY NUMBER: VISIT DATE: 06/17/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Investigation Findings:
On February 2, 2023 at 12:50 p.m., Licensing Program Analyst (LPA), Karen McGee, delivered the findings of a complaint investigation. The LPA met with Administrator, Kenneth Calvin. On October 6, 2022, the Monterey Park Children's Residential Program (MPCRP), received a complaint with the above mentioned allegation. Confidential interviews were conducted that included, but were not limited to: the Administrator via telephone on January 23, 2023; one Staff, Ref. #1 and Client Ref. #2 (see Confidential Names, LIC 811 dated February 2023) via telephone on January 24, 2023. The LPA reviewed the Special Incident Reports and Needs & Services Plan. The investigation revealed that Ref. #1 denied making inappropriate comments or emotionally abusing Ref. #2 by calling Ref. #2 weird or commenting on Ref. #2's sex life. Ref. #1 indicated that they did not know the reason the allegation was made. Ref. #2 denied that Ref. #1 made inappropriate statements or emotionally abused Ref. #2. There were no witnesses to the allegation. The LPA was unable to corroborate the allegations. There is not a preponderance of evidence to Substantiate the allegation. So, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is unsubstantiated. There are no deficiencies to be cited regarding this allegation. A copy of this complaint was provided to the facility representative. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Kenneth Calvin


facility_name: SCOTT'S YOUTH FACILITY III

summary: Complaint Investigation - Unsubstantiated

raw_content:
Investigation Findings:
13On September 23, 2025, Licensing Program Analysts (LPAs) Angelica Borja and Melissa Renovato conducted a complaint inspection at Scott's Youth Facility III located in Tulare, Ca and met with Nikkia Moten. The purpose of the inspection was to deliver the findings for the above complaint allegations. During the investigation, LPA conducted confidential interviews, a records review and reviewed supporting documents provided by the facility. Based on confidential interviews and other information obtained, the department has made the following determination. Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tamara Melikian LICENSING EVALUATOR NAME: Angelica Borja LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

met_with: Nikkia Moten, Staff


raw_content:
Investigation Findings:
13On September 23, 2025, Licensing Program Analysts (LPAs) Angelica Borja and Melissa Renovato conducted a complaint inspection at Scott's Youth Facility III located in Tulare, Ca and met with Nikkia Moten. The purpose of the inspection was to deliver the findings for the above complaint allegations. During the investigation, LPA conducted confidential interviews, a records review, reviewed supporting documents provided by the facility and toured the facility. Based on observation, the department has made the following determination. Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tamara Melikian LICENSING EVALUATOR NAME: Angelica Borja LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


raw_content:
Investigation Findings:
13On October 28, 2025, Licensing Program Analyst (LPA) Angelica Borja conducted a complaint inspection at Scott's Youth Facility III located in Tulare, Ca and met with Nikkia Moten. The purpose of the inspection was to deliver the findings for the above complaint allegations. During the investigation, LPA conducted confidential interviews, a records review and reviewed supporting documents provided by the facility. Based on confidential interviews and other information obtained, the department has made the following determination. Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tamara Melikian LICENSING EVALUATOR NAME: Angelica Borja LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


investigation_findings: 13On October 28, 2025, Licensing Program Analyst (LPA) Angelica Borja conducted a complaint inspection at Scott's Youth Facility III located in Tulare, Ca and met with Nikkia Moten. The purpose of the inspection was to deliver the findings for the above complaint allegations. During the investigation, LPA conducted confidential interviews, a records review and reviewed supporting documents provided by the facility. Based on confidential interviews and other information obtained, the department has made the following determination. Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tamara Melikian LICENSING EVALUATOR NAME: Angelica Borja LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


summary: Facility Evaluation

raw_content:
Narrative:
On November 16, 2023, Licensing Program Analyst (LPA) Cynthia Galindo and Licensing Program Manager (LPM) Juanita Arroyo met with Robert Carter, Tiffany Carter, Karissa Davis, Mary Arragia, for Component two of the application process. This meeting was to discuss the application, resolve any questions and determine whether the agency has the knowledge, ability, and resources to operate in compliance with licensing laws and regulations. The following items were discussed: responsibilities of the Board of Directors, keeping up with the Title 22 regulations and Interim licensing standards, level system, staff responsibilities/duties, incident reporting procedures, including law enforcement contact, staff training requirements, admission determination, needs services plans, emergency intervention plan, guardian background checks, and community resources. Types of Licensing Visits: ~Pre Licensing ~Post Licensing ~Annual unannounced ~Complaint unannounced ~Plan of Correction unannounced ~Case Management unannounced It was determined that at this time CCL and SOC will review the fourth (3rd) revision of the Plan of Operation and Program Statement. An exit interview was conducted and a signed copy of this report was given to Robert Carter.

report_type: Facility Evaluation

visit_type: Case Management

met_with: Robert Carter, CEO


summary: Facility Evaluation

raw_content:
Narrative:
On November 6, Licensing Program Analysts (LPAs) Briana Placencia and Angelica Borja travelled to Scott's Youth Facility III located at Arciero Drive Tulare CA 93274, to conduct a Pre-licensing inspection. LPA's were met at the facility by Licensee Robert Carter and Tiffany Carter. 1. Facility Grounds were clear from debris 2. Outdoor space observed. 3. Chemicals were locked upon inspection. 4. Locked and centrally stored medications will be locked in the Mental Health room. 5. First aid kit will need to be purchased. 6. Adequate storage space observed. 7. The house has 5 bedrooms, three client rooms double occupancy, staff office and a mental health room, all located on one single level. Bedrooms currently do not have furnishing but the beds, dressers etc are currently in storage. 8. Adequate food storage space observed. 9. Weekly mock menu observed. 10. Dining room observed, common area. 11. Facility has three full restrooms, all are operable. Facility is to ensure water temperature is maintained between 105 and 120 degrees. It is currently reading 114.8F. 12. Licensee has a vehicle for use at the facility. Including insurance and registration. 13. Licensee already has a guardian account and two staff are currently associated one is pending. Fire clearance was completed on December 28, 2022.

visit_type: Prelicensing

met_with: Robert Carter


summary: Facility Evaluation

raw_content:
Narrative:
On December 9, Licensing Program Analysts (LPAs) Briana Placencia and Angelica Borja travelled to Scott's Youth Facility III located at Arciero Drive Tulare CA 93274, to conduct a 2nd Pre-licensing inspection. LPA's were met at the facility by Licensee Robert Carter and Tiffany Carter. 1. Facility Grounds were clear from debris 2. Outdoor space observed. 3. Chemicals were locked upon inspection. 4. Locked and centrally stored medications will be locked in the Mental Health room. 5. Two First aid kits were purchased. 6. Adequate storage space observed. 7. The house has 5 bedrooms, three client rooms double occupancy, staff office and a mental health room, all located on one single level. Bedrooms are furnished with appropriate bedding and dresser storage space. 8. Adequate food was present. 9. Weekly mock menu observed. 10. Dining room observed. Table and chairs for the facility were observed during inspection. 11. Facility has three full restrooms, all are operable. Facility is to ensure water temperature is maintained between 105 and 120 degrees. 12. Licensee has a vehicle for use at the facility. Including insurance and registration. 13. Licensee already has a guardian account. Fire clearance was completed on December 28, 2022.


summary: Facility Evaluation

raw_content:
Narrative:
On July 18, 2025, Licensing Program Analysts (LPAs) Angelica Borja and Melissa Renovato conducted a post-licensing inspection at Scott's Youth Facility III and met with Breanna Salinas. A inspection of the facility was conducted. The STRTP currently has 4 clients in care. The STRTP currently employs Administrator, Unit Coordinators and Facility Managers. LPAs reviewed 4 client files. Centrally stored medications are maintained in a locked cabinet. Sharps and Toxic chemicals are kept locked. All facility smoke detectors appear to be in appropriate working order. Individual beds were observed with appropriate clean linens and are in good repair. Appropriate staff/client ratios were verified during this inspection. There is at least one-week supply of nonperishable and a two-day supply of perishable foods. No firearms or weapons are allowed in the facility. The facility has no body of water. Due to time constraints, post licensing was not able to be completed on this date and will be completed at a later date. A copy of this report and appeal rights will was left at the facility at the conclusion of this inspection.

met_with: Breanna Salinas, Program Manager


raw_content:
Investigation Findings:
13On April 20, 2026, Licensing Program Analyst (LPA) Angelica Borja traveled to Scott's Youth Facility III located in Visalia, Ca and met with Nikkia Moten to deliver the findings for the above complaint allegations. LPA conducted an indoor and outdoor inspection of the facility. During the investigation, LPA conducted confidential interviews, a records review and reviewed supporting documents provided by the facility. Based on confidential interviews, the department has made the following determination. Although the allegations may have happened or are valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was left at the facility at the conclusion of the inspection. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Vanessa Galvan LICENSING EVALUATOR NAME: Angelica Borja LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


facility_name: SEARCH LIGHT CENTER FOR HEALING (SLC4H)

raw_content:
Narrative:
OCI stated that he received conflicting information during his investigation and could not prove that the allegations occurred. Other confidential witnesses stated that one evening while in the common area of the facility S1 became upset with C1 for turning off the lights. The confidential witnesses added that C1 was pushed and called a name by S1 during the confrontation. Based on confidential interviews and record reviews, the allegations that staff #1 (S1) pushed client #1 (C1) and S1 called C1 names may have occurred, however, they are not supported or proven by evidence. Therefore, these allegations are unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Colette Miller.

Investigation Findings:
13On April 28, 2022, at 1: PM Licensing Program Analyst (LPA) Michael Almaraz arrived at the facility and met with facility administrator, Colette Miller, to issue the finding for the above stated allegations. On January 26, 2022, at 9: AM LPA Almaraz arrived at the facility to initiate the investigation and conducted a safety inspection. During the safety inspection, LPA interviewed two facility staff and reviewed six client records. Additionally, LPA conducted interviews with six of six clients (C1, C2, C3, C4, C5 and C6) listed on the confidential names list (LIC 811) dated April 28, 2022, two staff and San Bernardino County Investigator (OCI). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Michael Almaraz LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: SEARCH LIGHT CENTER FOR HEALING (SLC4H)FACILITY NUMBER: VISIT DATE: 04/28/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Colette Miller


raw_content:
Narrative:
During the investigation, confidential witnesses stated that they had not witnessed staff at the facility hit any clients. Confidential witnesses stated that they did not see C1 with any injuries. CSW stated that she received information that S1 slapped something out of C1's hand. PO stated that he was not informed that C1 suffered any injuries while placed at the facility. Regarding the allegation that S1 antagonized C1, confidential witnesses stated that they had not witnessed S1 or any staff antagonize C1. CSW stated that she was not informed that C1 was antagonized by S1. A confidential interview denied that C1 was being hostile and LPA received conflicting information regarding this allegation. In regard to the allegation that S1 and C1 engaged in a physical altercation, confidential witnesses stated that C1 attacked S1 and S1 attempted to evade C1. CSW added that C1 had a history of making allegations to be moved to a different facility. Other confidential witnesses stated S1 slapped C1 on the face after finding C1 engaging in inappropriate activity in the backyard. Furthermore, confidential witnesses revealed that C1 was antagonized by S1 which resulted into a physical altercation between C1 and S1. Based on confidential interviews and record reviews, the allegations that S1 hit C1, S1 antagonized C1 and S1 engaged in a physical altercation with C1 may have occurred, however, they are not supported or proven by evidence. Therefore, these allegations are unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Kanayo Aikpaojie.

Investigation Findings:
13On November 4, 2022, at 11: AM Licensing Program Analyst (LPA), Michael Almaraz, arrived at the facility and met with facility staff, Kanayo Aikpaojie, to issue the finding for the above stated allegations. On April 13, 2022, at 12: PM LPA Almaraz arrived at the facility to initiate the investigation and conducted a safety inspection. During the safety inspection, LPA interviewed three facility staff and reviewed three client records. Additionally, LPA conducted interviews with three of three clients (C1, C2, and C3) listed on the confidential names list (LIC 811), one staff, a San Bernardino County Social Worker (CSW) and a San Bernardino County Probation Officer (PO). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Michael Almaraz LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: SEARCH LIGHT CENTER FOR HEALING (SLC4H)FACILITY NUMBER: VISIT DATE: 11/04/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Kanayo Aikpaojie


raw_content:
Narrative:
During the course of the investigation confidential witnesses stated that S2 did not tackle C1. LPA was informed that C1 was not following house rules and when S2 attempted to redirect C1, S2 was assaulted by C1 and C4. Regarding the allegation that S1 pepper sprayed a client, confidential witnesses stated that they did not see or smell any signs of pepper spray being used on a client. Furthermore, a confidential witness stated that S1 did have pepper spray and threatened C1 and C4 with it when they would not stop assaulting S2 but at no time was the pepper spray used. In regard to the allegation that S1 had a gun on facility grounds, confidential witnesses denied seeing S1 in possession of a gun while at the facility. Other confidential witness disclosed to LPA that S2 tackled C1, S1 pepper sprayed a client, and S1 was in possession of a gun while at the facility. LPA received inconsistent information. Based on confidential interviews and record reviews, the allegations that S2 tackled C1, S1 pepper sprayed a client, and S1 had a gun in S1's possession while at the facility may have occurred, however, they are not supported or proven by evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Kanayo Aikpaojie.

Investigation Findings:
13On May 12, 2023, Licensing Program Analyst (LPA) Michael Almaraz arrived at the facility and met with facility staff, Kanayo Aikpaojie, to issue the finding for the above stated allegations. On December 22, 2022, at 9: AM, LPA Almaraz arrived at the facility to initiate the investigation and conducted a safety inspection. During the safety inspection LPA interviewed one facility staff and one client, and reviewed five client records (C1, C2, C3, C4 and C5) see confidential names list LIC 811 dated May 12, 2023. Additionally, LPA conducted interviews with two of five clients, four additional staff and one County Social Worker (CSW). One of five clients could not be located by LPA due to the client being on absent without leave (AWOL) and one of five clients refused to speak to LPA. On December 19, 2022, the Department received a complaint that alleged staff handled minor in an inappropriate manner, staff maced minor while in care, and staff had possession of a firearm while on facility grounds. More specifically, it was alleged that staff # 2 (S2) tackled C1, staff #1 (S1) pepper sprayed a client, and S1 had a gun in S1's possession while at the facility. (continued on page 2...) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Michael Almaraz LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: SEARCH LIGHT CENTER FOR HEALING (SLC4H)FACILITY NUMBER: VISIT DATE: 05/12/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


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Narrative:
During the course of the investigation, confidential witnesses stated that on the night of the allegation facility staff was checking on the clients periodically, but the clients did not throw items in the presence of staff. Furthermore, it was revealed that when clients walked out of the facility to throw things at the neighbor's home, staff was present and redirected the clients to return to the facility. LPA was provided a video in which staff can be seen and heard asking the clients to return to the facility, but the clients ignored the staff's redirection. Other confidential witness stated that facility staff did not check on the clients in the middle of the night which allowed clients to throw items at the neighbor's home. Based on confidential interviews and record reviews, the allegation that due to lack of supervision facility clients began throwing items at a neighbor's home in the middle of the night may have occurred, however, it not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Kanayo Aikpaojie.

Investigation Findings:
13On May 12, 2023, Licensing Program Analyst (LPA) Michael Almaraz arrived at the facility and met with facility staff, Kanayo Aikpaojie, to issue the finding for the above stated allegation. On January 26, 2023, at 8: AM, LPA Almaraz arrived at the facility to initiate the investigation and conduct a safety inspection. During the safety inspection, LPA interviewed a facility staff and reviewed six client records. Additionally, LPA conducted interviews of one staff, a County Social Worker (CSW2), and two of six clients (C1, and C3) listed on the confidential names list (LIC 811) dated on 05/12/2023. Two of six clients were not present at the time of the allegation. One of six clients refused to speak to LPA, and one of six clients could not be located by LPA due to the client being on absent without leave (AWOL) status. On January 17, 2023, the Department received a complaint that alleged licensee is not providing care and supervision as necessary to meet the needs of youths in care. More specifically, it was alleged that due to lack of supervision on January 15, 2023, and January 16, 2023, facility clients began throwing items at a neighbor's home in the middle of the night. (continued on page 2...) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Michael Almaraz LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: SEARCH LIGHT CENTER FOR HEALING (SLC4H)FACILITY NUMBER: VISIT DATE: 05/12/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Additionally, during LPA inspection of the facility LPA observed a broken mini fridge and cardboard boxes on the side of the facility. Furthermore, confidential witnesses informed LPA that the mini fridge and cardboard boxes had been on the side of the facility for several weeks. Based on confidential interviews and inspection observations, the preponderance of evidence standard has been met and the Department has determined that the facility did not replace minor's bed frame in a timely manner and the facility was unkept. Therefore, the allegations are substantiated. The facility is being cited for violation of Interim Licensing Standards version 5, 87088(c)(1) Fixtures, Furniture, Equipment, and Supplies and Title 22. Division 6, 80087(c) Building and Grounds. An exit interview was conducted, appeal rights explained, and a copy of this report and LIC 9099d was provided to Jeanette Hefner. During the investigation, there was no corroborating evidence to support the above allegations. Confidential interviews revealed conflicting statements. Confidential witnesses informed LPA that facility staff provided all the clients backpacks and all the necessary school supplies. Additionally, LPA was informed that two clients C1 and C3 sold the backpacks that they were provided online and when the facility offered to replace the backpack, C1 declined the offer. Other confidential witnesses stated that the facility provided the clients with some of the necessary school supplies but no all the school supplies. Regarding the allegation that the facility did not prevent mold from growing in the refrigerator confidential witnesses informed LPA that the facility kitchen and refrigerator were always clean, and mold had not been observed in the refrigerator. Additionally, LPA was informed that clients were asked to clean up after themselves but if they failed to do so staff would clean. Other confidential witnesses informed LPA that they had observed mold in the refrigerator. LPA observed the kitchen and refrigerator to be free from mold. In regard to the allegation that the facility was not providing mental health care to the clients, confidential witnesses informed LPA that the facility had mental health care staff available to the clients. Additionally, LPA was informed by confidential witnesses that mental health services were offered to the clients but many of the clients refused the services. Another confidential witness informed LPA that some clients were offered mental health care services and other clients were not. LPA received conflicting information regarding this allegation. In relation to the allegation that facility staff did not cook dinner for the clients. Confidential witnesses informed LPA that facility staff always cooked for the clients and staff attempted to follow the menu as closely as possible. Other confidential witnesses informed LPA that the facility staff would not always cook and would encourage clients to cook dinner but some of the clients did not like when their peers cooked the meals. Based on confidential interviews and record review, the allegations that the facility did not supply a client with school supplies (backpack), there was mold in the kitchen refrigerator, the facility was not providing mental health care to the clients, and facility staff did not cook dinner for the clients may have occurred, however, they are not supported or proven by evidence. Therefore, the allegations are unsubstantiated at this time. (...) An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Jeanette Hefner.

Investigation Findings:
13On June 21, 2024, at 11: AM, Licensing Program Analyst (LPA) Michael Almaraz met with Senior Facility Manager, Jeanette Hefner, to issue the finding for the above stated allegations. On August 18, 2023, at 2: PM, LPA Almaraz initiated the investigation and conducted a safety inspection. During the investigation LPA conducted interviews with two facility staff, one county social worker and interviewed four of five clients (C1, C2, C3, NMD), see confidential names list (LIC 811) dated June 21, 2024. C4 was not interviewed due to LPA not being unable to locate the client. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jennifer Smith LICENSING EVALUATOR NAME: Michael Almaraz LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., SUITE FACILITY NAME: SEARCH LIGHT CENTER FOR HEALING (SLC4H)FACILITY NUMBER: VISIT DATE: 06/21/2024

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Jeanette Hefner


raw_content:
Narrative:
and that would prevent the clients from going on outings. Furthermore, LPA was informed that the facility did not have adequate staff on the weekends. Confidential interviews revealed conflicting statements. Based on confidential interviews and record review, the allegation that the facility did not always have the appropriate staff to client ratio and during the weekends the facility staff was out of ratio the entire weekend may have occurred, however, it is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Jeanette Hefner.

Investigation Findings:
13On June 21, 2024, at 12: PM Licensing Program Analyst (LPA) Michael Almaraz met with Senior Facility Manager, Jeanette Hefner, to issue the finding for the above stated allegation. On August 18, 2023, at 12: PM, LPA Almaraz initiated the investigation and conducted a safety inspection, no deficiencies were noted. During the investigation LPA conducted interviews with two facility staff, one county social worker and four of five clients (C1, C2, C3, NMD), see confidential names list (LIC 811) dated June 21, 2024. C4 was not interviewed due to LPA not being unable to locate the client. On August 14, 2023, the Department received a complaint that the facility was operating out of ratio. It was specified that the facility did not always have the appropriate staff to client ratio and during the weekends the facility staff was out of ratio the entire weekend. Confidential witnesses stated that facility staffing was appropriate, and the facility staff did not work out of ratio. Additionally, LPA was informed that the facility had two on call staff in case of a staffing shortage. Other confidential witnesses stated that the facility did not always have the appropriate staff to client ratio... (continued on page 2...) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jennifer Smith LICENSING EVALUATOR NAME: Michael Almaraz LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., SUITE FACILITY NAME: SEARCH LIGHT CENTER FOR HEALING (SLC4H)FACILITY NUMBER: VISIT DATE: 06/21/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Confidential witnesses informed LPA that the facility kitchen and bathrooms were usually clean. LPA was informed that clients were encouraged to clean up after themselves but if they did not staff would clean. Confidential witness denied that they observed dirt in the bathtub or that it was common to find the restroom toilet dirty. Additionally, it was revealed to LPA that clients would punch or kick holes in the walls of the facility and staff would patch them quickly. Furthermore, LPA was notified that as quickly as staff could patch the holes in the walls clients would create new holes. During LPA inspection LPA did not observe the restroom toilet or bathtub to be unsanitary. Additionally, LPA did observe holes in the walls, but facility staff was working on patching them during LPA's inspection. LPA received other information that the bathroom tub and toilet were unsanitary and there were several holes in the facility walls. Regarding the allegation that the facility had gnats in the kitchen and a client had frogs in the facility. Confidential witnesses informed LPA that the kitchen did not have an infestation of gnats but may have few occasionally. Additionally, LPA was informed that a client snuck frogs into the facility, but staff was unaware. During LPA inspection of the facility LPA did not see any gnats or any frogs in the facility. LPA received other information that they observed gnats flying around food in the kitchen and they were informed that a client had brought frogs into the facility. Confidential interviews revealed conflicting statements. Based on confidential interviews and record review, the allegations that the facility bathtub had dirt in it; the toilet bowl had feces, there were several holes in the walls, the kitchen had gnats and a client had brought frogs into the facility may have occurred, however, they are not supported or proven by evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Jeanette Hefner.

Investigation Findings:
13On June 21, 2024, at 1: PM Licensing Program Analyst (LPA) Michael Almaraz met with Senior Facility Manager, Jeanette Hefner, to issue the finding for the above stated allegation. On September 14, 2023, at 9: AM, LPA Almaraz initiated the investigation and conducted a safety inspection, no deficiencies were noted. During the investigation LPA conducted interviews with one facility staff, one county social worker and two of four clients (C1 and NMD), see confidential names list (LIC 811) dated June 21, 2024. C2 refused to participate in LPA interview and C3 was not interviewed due to LPA not being unable to locate the client. On September 6, 2023, the Department received a complaint that the facility is unsanitary, and staff did not keep facility free of pests. It was specified that the facility bathtub had dirt in it, the toilet bowl had feces, and there were several holes in the walls. Additionally, it was specified that the kitchen had gnats and a client had brought frogs into the facility. (continued on page 2...) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jennifer Smith LICENSING EVALUATOR NAME: Michael Almaraz LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., SUITE FACILITY NAME: SEARCH LIGHT CENTER FOR HEALING (SLC4H)FACILITY NUMBER: VISIT DATE: 06/21/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On the above date, Licensing Program Analyst (LPA) Michael Almaraz, and Licensing Program Manager (LPM) Abdoulaye Traore conducted an annual inspection. The facility converted from a Group Home to STRTP (Short Term Residential Therapeutic Program) on June 22, 2020. LPA and LPM met with the facility administrator Colette Miller and the executive director Keyneica Jones. The facility was toured inside and out with facility administrator, Colette Miller. The home is a two-story residence with three bedrooms, two and half bathrooms and facility staff office with additional storage. Two clients, the administrator and the executive director were present at the facility during the inspection. The home was approved for six non-ambulatory clients age 13-17. The bedrooms were arranged so that there was one client to a room, and there was one client per bed. Client 1 and 2 were in room #1, client # 3 was in room #2 and client #4 was in the room #3. There were two vacant beds. Individual beds were observed with appropriate clean linens, pillows, comforters, and mattress in good repair. Clients had adequate hygiene supplies stocked in the closet in the staff office. Facility grounds were clean and free of debris and observable hazards. There were adequate indoor and outdoor activity space. Sports equipment/games/ books were observed for children's recreation time. All facility smoke detectors and carbon monoxide detectors were in appropriate working order, fire extinguishers were properly charged and serviced. Licensee maintains an adequate supply of perishable and non-perishable foods and appears to be following the posted menu. The hot water was measured to be F degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The kitchen had adequate cooking supplies and utensils. All required forms were posted including the Grievance Procedure, Visitation Policies, Personal Rights form, and Foster Care Ombudsman poster. Medications are stored and locked and centrally stored in a lockbox located in the staff office. Licensee did not have provisions for contraceptives to be held in individually locked containers by clients. Facility had cameras in common areas of the facility. Per facility administrator, there were no firearms or weapons in the facility. (...) ***This is an amended report from June, 23, 2021*** Administrator Colette Miller is present at the facility a minimum of 20 hours a week as verified by staff schedule and interviews. Appropriate staff/client ratios were verified during this inspection. The facility employs four Social Workers, two facility managers and 11 direct care staff. Licensee is in the process of obtaining Mental Health Certification and has been in communication with San Bernardino County regarding the time frame. Licensee anticipates receiving the mental health certification by June 30, 2021. Licensee has not obtained National Accreditation through CARF. The CARF Accreditation survey has been scheduled from January 5, 2022 through January 7, 2022. LPA discussed the following with Administrator: Incident reporting, including incidents related to Assembly Bill 388 law enforcement contacts as well as incidents involving emergency interventions. LPA discussed procedures for Child and Family Team (CFT) meetings including an overview of the required core services and supports. Based upon the facility records and interviews with staff and clients, Licensee appears to be meeting CFT and core services/supports requirements. Personnel files were reviewed to ensure they contained all required documentation per Title Regulations. Personnel files were maintained on-site in a locked cabinet in staff office. All appropriate personnel who require caregiver background checks have received criminal record and child abuse index checks clearances and exemptions. A review of client records was also completed on this date. Client and staff interviews were conducted and there were no health and safety concerns. The facility was issued a technical violation due to LPA and LPM observing that the facility did not provide locked containers for client's contraceptives. No deficiencies were noted in the areas during time of inspection. Facility appeared to be meeting the terms and conditions of the license.

visit_type: Annual


facility_name: SENECA ASPIRE OAKLAND

summary: Facility Evaluation

raw_content:
Narrative:
On March 22 at 8:45AM, Licensing Program Analyst (LPA) Monica Pavia conducted an announced pre-licensing inspection of the facility. LPA met and toured the facility with Lauren Crutsinger, Executive Director, Delaney Messner, Lead Health Information Specialist, Terah Menke, RN, Monique Yoo Gomes, Health Services Manager, and Miles Jordan, Administrator. This is a Short-Term Residential Therapeutic Program for a capacity of two. It is a two story home that consists of two client bedrooms, one client bathroom, living room, lounge, and kitchen. The facility is clean, safe, sanitary, and in good repair. All passageways are unobstructed and all doors open freely. There are no bodies of water on the facility premises. Fire arms are not allowed on the facility premises. Medications will be centrally stored and locked in closet. Disinfectants, sharps, and other toxic materials will be locked. At the time of visit, the following was observed: Fire extinguisher located on both floors. Smoke detectors are throughout the house and operational. Carbon monoxide detector is combined with the smoke detectors. The bedrooms have a bed, clean linens, and adequate drawer/cabinet space. Facility has a fire clearance. First aid kit was observed. Hot water temperature measured at 120 degrees Fahrenheit. This facility is ready for licensure.

met_with: Lauren Crutsinger


summary: Facility Evaluation

raw_content:
Narrative:
On 2-29-24 11:02AM, Licensing Program Analysts George Karkazis conducted an unannounced Post Licensing inspection at listed facility. LPA met with Miles Jordan, Administrator and toured the facility inside and out. The Short Term Therapeutic Program is licensed to serve two clients. Present during the inspection were three staff and no clients. At this time the facility is not operating and there are no clients in care. At 11:10AM LPA Karkazis reviewed the Administrator staff file. There are no other current staff members. There are no clients in care and no client files to review. The Administrator file was complete and in good order. At 11:30AM, LPA Karkazis toured the facility. LPA Karkazis observed two bedrooms and one bathroom. LPA observed facility license, personal rights, facility sketch, meal menu, and other forms posted on the walls throughout the facility. LPA Karkazis tested the water temperature and found it to be 110 degrees which is in range. The thermostat read 68 degrees which is within range. Sharps were locked and chemicals were safely stored. Currently there are no clients in care, and no food stored presently. The medication was also stored and locked in a closet, in a safe. The facility is in good repair and clean. LPA Karkazis interviewed three staff and no clients. .At 11:45AM, LPA Karkazis toured the backyard. There were no open bodies of water. The backyard was in good repair and clean. There are no citations at this time. An exit interview was conducted, appeal rights discussed and a copy of this report was given to Miles Jordan, Administrator.

met_with: Miles Jordan, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On 2-29-24 11:02AM, Licensing Program Analysts George Karkazis conducted an unannounced Annual/Random Licensing inspection at listed facility. LPA met with Miles Jordan, Administrator and toured the facility inside and out. The Short Term Therapeutic Program is licensed to serve two clients. Present during the inspection were the Administrator, Director, Manager of Operations, and no clients. At this time the facility is not operating and there are no clients in care. At 11:10AM, LPA Karkazis reviewed the Administrator staff file. There are no other current staff members. There are no clients in care and no client files to review. The Administrator file was complete and in good order. At 11:30AM, LPA Karkazis toured the facility. LPA Karkazis observed two bedrooms and one bathroom. LPA observed facility license, personal rights, facility sketch, meal menu, and other forms posted on the walls throughout the facility. LPA Karkazis tested the water temperature and found it to be 110 degrees which is in range. The thermostat read 68 degrees which is within range. Sharps were locked and chemicals were safely stored. Currently there are no clients in care, and no food stored presently. The medication was also stored and locked in a closet, in a safe. The facility is in good repair and clean. .At 11:45AM, LPA Karkazis toured the backyard. There were no open bodies of water. The backyard was in good repair and clean. LPA Karkazis interviewed three staff and no clients. There are no citations at this time. An exit interview was conducted, appeal rights discussed and a copy of this report was given to Miles Jordan, Administrator.


summary: Facility Evaluation

raw_content:
Narrative:
On March 11, 2025 at 3:25PM, Licensing Program Analysts George Karkazis and LPA Will Ea conducted an unannounced Annual/Random inspection at listed facility. LPA met with Shaniqua Anderson, Site Supervisor and toured the facility inside and out. The Short Term Therapeutic Program is licensed to serve two clients. Present during the inspection were zero staff and zero clients. Upon arrival, Shaniqua Anderson stated that the facility is not in use, with no future plans of use at this time. There are no staff or client files to review at this time. At 3:39PM, LPA's Karkazis and Ea toured the facility, no staff and no clients were observed. LPA's observed an empty facility, no extra linens, no food on site. The thermostat was off, water not tested. Sharps and chemicals were safely locked and stored. There were no medications on site. At 3:55PM, LPA"s Karkazis and Ea toured the perimeter of the facility. The backyard was clean and in good repair, no open bodies of water. No staff or clients are present, no interviews conducted. An exit interview was conducted, appeal rights discussed and a copy of this report was given to Shaniqua Anderson, Site Supervisor.

met_with: Shaniqua Anderson, Site Supervisor