raw_content:
Investigation Findings:
On December 9, 2021 at 1:30 p.m., Licensing Program Analyst (LPA), Karen McGee, delivered the findings of the complaint investigation to the agency. The LPA met with Facility Manager, Jeremiah Oglesby. On July 21, 2021, the Monterey Park Children's Residential Program (MPCRP) received a complaint with the above mentioned allegation. The investigation included confidential interviews that consisted of, but were not limited to: the Facility Manager; four clients (see Confidential Names, LIC Ref. #1 dated December 9, 2021) at the facility on July 30, 2021; one client, Ref. #5 via telephone on October 25, 2021; and one County Social Worker via telephone on December 8, 2021. The LPA reviewed Special Incident Report and the child's Needs and Services Plans. The investigation revealed that the allegation was denied by the majority of the witnesses. At least one witness declined to be interviewed, another client no longer wanted to talk about the allegations, but indicated that they felt safe at the facility. The CSW indicated that they had no concerns about the care and supervision at the facility. So, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that an alleged violation of personal rights occurred, therefore the allegations are unsubstantiated. There are no deficiencies to be cited regarding these allegations. A copy of this complaint was emailed to Administrator, Princess Wesley. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Jeremiah Oglesby


state: CA

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
It was alleged that the Licensee and staff members at the facility were not planning or providing adequate activities for clients in care, leading to boredom and behaviors among the clients. In interviews conducted with 3 clients in the home, all 3 clients stated that there were generally two paid outings each month which included activities such as going to the movies or having barbecues at the park. However, depending on client behaviors throughout the month, outings may sometimes get changed as a result of bad behaviors among the clients. Clients also stated that on normal days, staff would sometimes take them to the park, games would be played in the home, and clients would play sports like basketball or hit the punching bag. However, all 3 clients stated that most of the clients liked to just stay at home and rarely participated in activities that they were not interested in. One client (C1) did indicate that they felt as if a few of the staff members were uninvolved and did not try to encourage clients to participate in activities or make the effort to take them out into the community. In interviews conducted, staff members confirmed that the facility provided two paid outings a month. Outings included activities such as going to the movies, paintball, barbecues at the park, and more. Occasionally, the facility will take the clients on more than two outings a month, depending on behavior. However, because the clients sometimes act up or misbehave, extra outings may sometimes be taken away or changed as a form of discipline. In the home, the clients have the option of playing video games, board games, exercising, and more. Staff all agreed that clients mostly liked to stay at home and play on their electronics most of the time. Based on interviews conducted and records reviewed, there is not a preponderance of evidence to prove that the above allegation occurred. Although the allegation may have happened or may be valid, the preponderance of evidence standard has not been met. Therefore, the allegations are deemed UNSUBSTANTIATED. An exit interview was conducted and a signed copy of this report, along with the Licensee's Appeal Rights (LIC 9058 01/16) was provided to the Licensee.

Investigation Findings:
13On December 29, 2021 at approximately 12: PM, Licensing Program Analyst (LPA) Raymond Wu conducted a follow-up complaint inspection with the facility to deliver the findings of a complaint investigation concerning the allegation above. LPA discussed the finding with the facility representative named above. During the course of the investigation, LPA interviewed clients on 11/23/21, staff members on 11/23/21 and 12/29/21. LPA also reviewed documents on 11/23/21 and 12/29/21 including but not limited to client admissions agreements, their Needs and Services Plans, activities calendars, and Special Incident Reports. (Continued) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Raymond Wu LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 12/29/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

complaint_status: unsubstantiated


raw_content:
Narrative:
Staff denied the allegations indicating that staff are trauma informed and treat all clients with respect and dignity. Staff further indicated that different techniques are used to prevent escalation by providing an atmosphere that allows them (clients) to feel validated and affirmed. As to the allegation of staff not providing appropriate food services, Staff denied the allegation stating that they (staff) provide all clients three meals a day that consists of the five food groups, with an option for snacks in between meals. Information obtained from C1 indicated that S2 used foul language toward C1; however, C1 was unable to provide any further details regarding the alleged incident. Statements obtained from C2 and C3 indicated that they never have heard any staff member in the facility use any type of foul language or mistreat any of the clients. Clients further disclosed that all staff members are very supportive and provide whatever is needed. As to the allegation of staff not providing appropriate food services, all clients denied the allegation further stating that they are provided three meals a day and have access to a variety of snacks in between meals. Therefore, based on the information received, the above allegations are determined to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are found to be unsubstantiated. Appeal Rights were provided and discussed with the Facility Administrator. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was left with the Facility Administrator.

Investigation Findings:
13On August 29, 2022, at 03: PM, Licensing Program Analyst (LPA) Janeth Chavez conducted a complaint inspection to the above facility on behalf of LPA Winston Moroney. LPA met with Laura Daniels, Assistant Administrator. The purpose of the inspection was to deliver the findings for the above complaint allegations. On July 25, 2022, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegations: Staff speak inappropriately to minor in care, and Staff did not provide appropriate food service to minor in care. The investigation of the above allegations was conducted by LPA Moroney and consisted of, but not limited to: records review, Needs and services plans, medical records, and interviews with Staff members (S1) on 8/11/2022, S3 on 8/12/22, (S4, S2) on 8/16/22, 3 clients (C2, C3) on 8/11/2022, and (C1) on 8/12/22. (Reference Confidential Names Form LIC 811, dated August 29, 2022). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Janeth Chavez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 08/29/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Laura Daniels, Assistant Administrator


facility_name: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIA

raw_content:
Investigation Findings:
On April 14, 2023 at 2:45 p.m., Licensing Program Analyst (LPA), Karen McGee, delivered the findings of a complaint investigation to the facility. The LPAs met with Administrator, Patricia Mosley. On January 10, 2023, the Monterey Park Children's Residential Program (MPCRP), received a complaint with the above mentioned allegations. Confidential interviews were conducted that included, but were not limited to: the Administrators Jeremiah Oglesby and Patricia Mosley at the facility on January 20, 2023; and the Client, Ref. #2 via telephone on April 7, 2023. The LPA was unable to contact the County Social Worker after several attempts. The LPA reviewed Ref. #1's Needs and Services Plan and Special Incident Reports. Ref. #1 denied that anyone at the facility hit Ref. #1 and denied that Ref. #1's roommate hit or bullied Ref. #1. The investigation revealed a statement that staff do not do anything when clients are bullying each other. The investigation did not reveal the name of any clients that bullied or staff that would not stop bullying. The LPA was unable to corroborate the allegations. There was no preponderance of the evidence to substantiate the allegation. So, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are unsubstantiated. There are no deficiencies to be cited regarding this allegations. A copy of this complaint was provided to the facility representative. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Patricia Mosley


summary: Complaint Investigation - Unsubstantiated

raw_content:
Investigation Findings:
13On April 17, 2023, Licensing Program Analyst (LPA) Johanna Lofton, conducted a follow up inspection visit at Brighter Horizon-Sequoia with the purpose of delivering findings for the above complaint allegations. LPA Lofton met with Brenda Hurtado, Mental Health Rehabilitation Specilist and discussed the findings. During the complaint investigation, LPA Lofton conducted confidential interviews with clients, facility staff, and social workers. During the investigation, LPA was provided with information denying the allegations. It was reported that the client was acting up since he visited with his biological father. Information provided was about the client being rude, violent and not listening to the staff. Client's representative confirmed the information and reported the client even had to be restrained on multiple occasions due to his behavior. Due to the information obtained during the investigation, it cannot be determined whether the above allegations occurred. Based upon interviews, the complaint findings are unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred. No deficiencies were cited. Exit interview was conducted, and a copy of this report was emailed to the above-named facility staff. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Johanna Lofton LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

met_with: Brenda Hurtado- Mental Health Rehabilitation Specialist


raw_content:
Narrative:
It was alleged that facility staff failed to provide adequate supervision to minors (C1, C2) resulting in them being sexually assaulted by another minor (C3), while in care. Staff (S1, S2, S3) denied the alleged allegation stating that the facility maintains two to three staff members and sometimes more depending on the needs of the facility. Information obtained from staff and clients revealed that on the day of the alleged incident, C1 and C2 were in their assigned rooms playing around, while staff conducted their daily tasks and conducted room checks at various times. S1 indicated that while working in the kitchen they were approached by C1 stating that C3 had grabbed their genitals. S1 proceeded to make their way to the room where the alleged incident had occurred and observed C3 walking out of C1 and C2 room. S1 attempted to obtain further information from C3, however, C3 just smirked and walked into their room. As a result of the alleged incident, a staff member (S2) was placed in the hallway to prevent any further incidents from occurring. Staff indicated that Bakersfield Police were called due to C1 requesting for them to come out, however, when the police arrived C1 declined to speak with them stating that they didn't want to speak with Police and shortly after the Police departed the facility. Statements obtained from C1 and C2 indicated that they (C1,C2) were not grabbed but touched by C3 on their upper thigh while wrestling with one another in C1 and C2 room. C1 and C2 indicated that they feel safe and have no concerns about the care and supervision that the facility staff is providing them. Furthermore, a week after the alleged incident C1 disclosed to S1 that they (clients) had made the incident up and were joking about being grabbed in the genitals by C3. Therefore, based on the information received, the above allegation is determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is found to be unsubstantiated. Appeal Rights were provided and discussed with the Facility Administrator. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was left with the Facility Administrator.

Investigation Findings:
13On May 19, 2023, at 12: PM, Licensing Program Analyst (LPA) Winston Moroney conducted a complaint inspection to the above Facility and met with Jeremiah Oglesby - Assistant Administrator. The purpose of the inspection was to deliver the finding for the above complaint allegation(s). On February 8, 2023, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegation(s): Minor was sexually assaulted by another minor while in care. The investigation of the above allegations was conducted by this LPA, and it consisted of but was not limited to a review of records, including the client's needs and services plans, medical records, and interviews with three staff members (S1) on 3/3/23, (S2) on 4/24/23, (S3) on 4/26/23, two of three clients (C1, C2) on 3/3/23, (C3 declined to be interviewed). (Reference Confidential Names Form LIC 811, dated May 19, 2023). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 05/19/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Investigation Findings:
13On June 4, 2023, Licensing Program Analyst (LPA) Johanna Lofton, conducted a follow up inspection visit at Brighter Horizon-Sequoia with the purpose of delivering findings for the above complaint allegation. LPA Lofton met with Facility's Head of Service, Byron Digs, and discussed the findings. During the complaint investigation, LPA Lofton conducted confidential interviews with clients, facility staff, and social workers. During the investigation, LPA was provided with information denying the allegation. It was reported that C1 had a few weeks of disruptive behavior at the facility for which he has made false allegations and had to be restrained. Interviewed parties confirmed that S1 never hit C1 with a notebook or anything else. C1 confirmed to LPA that he was bored of being at the home and he wanted to be moved to a Resource Family Home. C1 also denied getting any bruises or scratches as a result of hitting from S1 or any other facility staff. Based upon interviews, the complaint findings are unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred. No deficiencies were cited. Exit interview was conducted, and a copy of this report was emailed to the above-named facility staff. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Johanna Lofton LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

met_with: Byron Digs- Head of Services


raw_content:
Narrative:
Page The Department received a complaint regarding alleged Neglect/Lack of Supervision. The investigation revealed on 5/7/23 facility staff contacted 911 at around 1: PM after observing client (C1) in his room unresponsive, foaming at the mouth and bleeding from his nose. Upon arrival, paramedics resuscitated C1 and transported him to the hospital. Statements obtained from confidential interviews conducted revealed C1 was given a white, powdery substance by another client (C2) at the facility. C1 reportedly ingested the substance through his nose. A toxicology report revealed THC and fentanyl was present in C1's system. Staff denied lack of supervision led to C1 overdosing and denied lack of supervision led to C1 obtaining a controlled substance while in care. Statements obtained from interviews conducted with staff indicated staff on shift were actively supervising clients. Staff reported they do not allow clients to visit each other's room and were unaware C2 had entered C1's room through another entrance located in the hallway. Staff reported there were no prior incidents were both C1 and C2 were involved in regarding controlled substances. Statements obtained from confidential interviews conducted revealed the facility does not allow clients to possess contraband and have confiscated such items from clients. In addition, confidential interviews conducted revealed none of the clients previously observed C2 with a controlled substance. All clients interviewed denied staff fail to care for and supervise clients. Statements obtained from interview conducted with placing agency staff revealed they had no concerns regarding the facility's ability to provide care and supervision. Bases on information obtained from interviews conducted and records review the allegations are unsubstantiated. Although the allegations may have happened or are valid, the standard of the preponderance of evidence was not met. Exit interview conducted. A copy of this report and Confidential Names form LIC811 dated 6/22/23 were given to the above mentioned facility representative.

Investigation Findings:
13An unannounced follow up inspection was conducted by Licensing Program Analyst (LPA) Christopher Larios on 6/22/23 at 11: AM. During the inspection LPA Larios met with Administrator, Patricia Mosley. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegations. The investigation was conducted by Community Care Licensing Division (CCLD) Investigations Branch (IB) State Investigator (SI) Ruben Munoz. During the course of the investigation SI Munoz conducted a records review at the facility on 5/16/23 and obtained copies of staff and client files pertinent to the investigation. In addition, SI Munoz obtained medical records from Memorial Hospital on 5/9/23 and a report from Bakersfield Police on 5/15/23. SI Munoz conducted interviews with three staff and three clients on 5/16/23, a placing agency investigator and placing social worker on 5/23/23 and a former client on 5/24/23. SI Munoz attempted to interview a facility client on 5/16/23, however the client declined to participate in the interview. (Continued on page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 06/22/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
The investigation revealed that upon hearing about the allegation, staff at the facility immediately changed the clients bedrooms. There were not witnesses to the allegation. The LPA was unable to corroborate the allegation. There was no preponderance of the evidence to substantiate the allegation. So, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is unsubstantiated. There are no deficiencies to be cited regarding these allegation. A copy of this complaint was provided to the facility representative.

Investigation Findings:
13On December 15, 2023 at 1:45 p.m., Licensing Program Analyst (LPA), Karen McGee, delivered the findings of a complaint investigation to the facility. The LPA met with Assistant Administrator, Jeremiah Oglesby. On July 28, 2023, the Monterey Park Children's Residential Program (MPCRP), received a complaint with the above mentioned allegation. Confidential interviews were conducted that included, but were not limited to: the Head of Services Social Worker and one client Ref. #1 at the facility on August 2, 2023; LPA Elnora Smith interviewed a second client Ref. #2 via telephone on November 13, 2023; after several attempts, LPA Smith was unable to make contact with the client's county social workers. LPA McGee reviewed the Needs & Services Plans and incident reports. The investigation did not yield any evidence to support the allegation. Ref. #1 refused to participate in an interview. Ref. #2 denied the allegation and denied engaging in inappropriate sexual activity with Ref. #1. One witness stated that Ref. #1 provided inconsistent information. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 12/15/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Narrative:
Page The Department received a complaint alleging a staff member sexually abused a facility client. The staff denied the allegation. Statements obtained from interviews conducted with staff members and a social worker indicated the allegation was false and "made up". Record review revealed the facility client wrote a note admitting to falsely accusing the staff. However, the facility client later indicated he was forced to write the note by staff. A review of the law enforcement report regarding the allegation revealed that all parties who were interviewed provided inconsistent statements and no evidence that a sexual assault had occurred was obtained. Based on information gathered from interviews conducted and record review. The allegation is unsubstantiated. Although the allegation may have happened or is valid, the standard of the preponderance of evidence was not met. Exit interview conducted. A copy of this report and LIC811 dated 2/20/24 were given to the above-mentioned facility representative. No deficiencies were cited.

Investigation Findings:
13On 2/20/24 at 9: AM, Licensing Program Analyst (LPA) Christopher Larios conducted a follow up complaint inspection to the Short Term Residential Therapeutic Program (STRTP). During the inspection LPA Larios met with Assistant Administrator Jeremiah Oglesby. The purpose of the inspection was to deliver findings regarding the above mentioned complaint allegation. The investigation was conducted by Community Care Licensing Division (CCLD) Investigations Branch (IB) State Investigator (SI) Jorge Jauregui. During the course of the investigation SI Jauregui conducted interviews with four staff, three facility clients, a county social worker and others between 12/07/23 and 1/10/24. SI Jauregui obtained Bakersfield Police Department records and placing agency records between 12/16/23 and 1/11/24. In addition, SI Jauregui conducted a record review on 12/07/23 and obtained copies of the client roster, incident reports, undated written note, and a staff's background clearance and identification information. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 02/20/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
Additional interviews revealed that the consequences for refusing to turn in a cell phone to staff at the end of the night would be that privileges would be taken away such as playing video games, earning money or participating in other extracurricular activities. Although the allegations above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No citations issued during the visit.

Investigation Findings:
13On 7/8/24 12:00pm, Licensing Program Analyst (LPA), Carrie Palmer conducted a follow-up complaint inspection withthe above mentioned facility and met with Administrator Patrice Mosley and Assistant Administrator, Jeremiah Oglesby. The purpose of the visit is to deliver the findings for the above complaint allegation. During the investigation, LPA reviewed facility records and conducted investigative interviews with a total of 9 staff, 6 foster children and the complainant. One client was unable to be interviewed. Interviews were conducted on 3/11/24, 6/19/24 and 7/8/24. During confidential interviews, staff and clients reported that the facilities cell phone policy states staff are to collect clients cell phones at 9pm daily, and that the cell phones would be returned to clients in the AM. However, it was determined that the policy was not always followed, and, on many occasions, clients were able to keep their cell phones overnight and sometimes the cell phones would be confiscated, per policy. It was also reported that one client was asked to give his cellphone to staff, but refused, and as a result left the facility unauthorized. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Carrie Palmer LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 07/08/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Administrator, Jeremiah Oglesby


raw_content:
Narrative:
On May 29, 2024, the Department received a referral alleging that an STRTP client had a soda slapped out of his hand, was body slammed against a bed, breaking the frame, and then body slammed again, this time dislocating client's elbow, by an STRTP staff member. LPA's investigation revealed that on the evening of May 27, 2024, a client was experiencing behaviors which ultimately resulted in a restraint being employed by STRTP personnel after various forms of redirection were unsuccessful. STRTP staff reported incident to Community Care Licensing Division (CCLD), and documented restraint as required. It was revealed that the soda was not slapped out of client's hand, but was taken away due to client consuming too much soda throughout the day so far. Interviews with staff reported that the client was aggressive all day, swinging punches and slapping at staff before staff restrained client. A staff member present during restraint stated client dislocated their own elbow in an unknown fashion upon being released from restraint. Another staff member present stated client was released from restraint and immediately let out a yell, maintaining that the restraint was executed textbook, as per training. LPA was not able to obtain statements from clients as they refused to be interviewed. Social worker interviewed by LPA had no concerns regarding the allegation. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is determined to be Unsubstantiated. No deficiencies were cited at this time. Exit interview conducted. A signed copy of this report, LIC9099-C, and LIC811 were provided to Brenda Hurtado, Mental Health Specialist. Appeal rights provided.

Investigation Findings:
13On August 26, 2024, at 12:00 p.m., Licensing Program Analyst (LPA) John Bonilla conducted a follow-up complaint investigation at Brighter Horizon Treatment Center: Sequoia, a Short-Term Residential Treatment Program (STRTP), for the purpose of delivering findings on the above allegation. LPA met with Brenda Hurtado, Mental Health Specialist LPA's investigation consisted of the following: LPA interviewed by phone Reporting Party and a co-complainant on 06/05/24. On 06/06/24, LPA interviewed one staff and interviewed/attempted to interview STRTP clients while at the facility. On 08/01/24, LPA interviewed another staff member while at the facility. On 08/08/24, LPA interviewed two focused staff members and a County Social Worker. On 08/19/24, LPA reviewed Special Incident Report (SIR), Law Enforcement Contact Report LIC 624E, and STRTP Restraint Incident Report for this incident as well as STRTP's Pro-Act Training manual. LPA also reviewed focused client's (C1's) (See LIC811Confidential Names list dated 06/06/24) Needs and Services Plan. LPA also reviewed pertinent STRTP records, Department databases, and reports from other agencies. (Continued...) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: John Bonilla LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 08/26/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
LPA Martin conducted confidential interviews with Reporting Party on 10/7/24, Administrator and Staff 2 (S2) on 10/10/24, Staff 3 (S3) on 10/17/24 and Staff 1 (S1) on 11/1/24 (See Confidential Names List Form LIC 811 dated November 7, 2024). It was alleged that an uncleared adult has access to minors in care at the STRTP. Based on confidential interviews, S1 has been employed at the facility as an advisor for six years and physically goes inside of the facility two to three times a year to conduct meetings. Based on confidential interviews and records reviewed, S Guardian Exemption was approved on March 22. 2023 and Guardian Exemption denial letter was issued on September 20, 2024. On October 14, 2024, the Care Provider Management Branch (CPMB) issued a letter superseding the exemption denial letter that was issued on September 20, 2024, in error. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is found to be unsubstantiated. A Technical Assistance is being issued on today's date. The Technical Assistance was discussed with the Administrator Assistant. An exit interview was conducted and a copy of this report along with the LIC 9102, LIC 811 and appeal rights were provided to the Administrator Assistant.

Investigation Findings:
13On November 7, 2024, at 12: PM, Licensing Program Analyst (LPA's) LPAs Timika Martin and Angelina Garibaldo conducted complaint inspection at the Brighter Horizon- Sequoia Short Term Residential Program (STRTP) and met with the facility representative named above to deliver the findings of a complaint investigation concerning the above allegation. During the investigation, LPA Martin conducted a record review and obtained copies of documents from client's files and staff. LPA Martin obtained copies of client's needs and services plans (NSPs), LIC 500, staff contact information, and proof of payments and clearance letter one staff member. LPA Martin conducted confidential interviews with Reporting Party on 10/7/24, Administrator and Staff 2 (S2) on 10/10/24, Staff 3 (S3) on 10/17/24 and Staff 1 (S1) on 11/1/24 (See Confidential Names List Form LIC 811 dated November 7, 2024). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Timika Martin LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 11/07/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Rachel Lucio, Admin Assistant


raw_content:
Narrative:
Due to the information obtained during the investigation, it cannot be determined whether the above allegations occurred. Based on the compiled information the complaint allegation is unsubstantiated. Although the allegations may have happened or is valid, there not a preponderance of the evidence to prove that the allegations occurred. No deficiencies were cited. An exit interview was conducted, and a copy of this report provided to the above-named staff.

Investigation Findings:
13On December 6, 2024, Licensing Program Analyst (LPA) Johanna Aracena conducted an unannounced visit to Brighter Horizon Treatment Center- Sequoia Short Term Residential Program (STRTP) with purpose of delivering findings for the above complaint allegations. LPA Aracena met with Facility Administrator Laura Daniels and discussed the findings. During the investigation of the allegations, LPA Aracena conducted confidential interviews with facility staff, facility clients, and County Social Workers. LPA Aracena was not able to interview the complainant or C1. While conducting confidential interviews the allegation of staff handled minor in a physically inappropriate manner was denied. The allegation of staff spoke to minor in an inappropriate manner was denied and the allegation of staff threatened minors was also denied. the allegation of abuse was denied by interviewed parties. Confidential interviews raised no concerns of abuse from facility staff to any of the clients. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Johanna Aracena LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CRP RO, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 12/06/2024

met_with: Laura Daniels- Facility Administrator


raw_content:
Narrative:
The Following Allegation(s) were reported: 1. Staff are not keeping accurate records of youths in care. Staff members S1, S2, and S3 denied the allegations, stating that all client records are stored electronically and later transferred to the clients' binders for backup. During the initial 10-day visit, LPA reviewed three of the four client binders (C1, C2, and C3) and noted the absence of the Head of Services Progress notes/Services for September and October. Nevertheless, the Administrator provided these documents electronically to the LPA, explaining that they were being faxed to Yolo County as part of an audit response. 2. Staff are not ensuring that youths receive mental health services. Staff members S1, S2, and S3 categorically denied the assertion that mental health services are inaccessible to all clients. They underscored their organization's dedication to ensuring that every individual, irrespective of their background or situation, has access to the necessary mental health support. S1 highlighted the range of services offered, including counseling, therapy, and support groups, all tailored to address various needs. Additionally, S2 and S3 revealed that they strive to meet with clients three times a week or as required; however, there are instances when clients choose not to attend these meetings, which will be documented in each client's individual records. The information gathered from C1 and C2 corroborated the previously mentioned details, indicating that mental health services are readily available and accessible at the facility to support clients as required. Information collected from CSW1 and CSW2 indicated that there were no reported problems concerning their clients' access to mental health services, nor did the clients express any concerns. However, CSW1 noted that there were occasional challenges in acquiring requested documents or receiving return calls, with some response times from S2 extending beyond three days. Furthermore, CSW1 pointed out an occurrence where documents not pertaining to his client were received, although this matter was later resolved. Therefore, based on the information received, the above allegation(s) is determined to be unsubstantiated. Although the allegation(s) may have happened are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are found to be unsubstantiated. Appeal Rights were provided and discussed with the Foster Family Agency. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was left with the STRTP Assistant Administrator.

Investigation Findings:
13On February 26, 2025, at 12: PM, Licensing Program Analyst (LPA) Winston Moroney conducted a complaint inspection at the above Short-Term Residential Therapeutic Program (STRTP) and met with Angela Wright - Assistant Administrator. The inspection aimed to deliver the finding(s) regarding the complaint allegation(s). On October 10, 2024, the Community Care Licensing Division of the California Department of Social Services received a complaint from the Centralized Complaint and Information Bureau (CCIB) with the following allegation(s): Staff are not keeping accurate records of youths in care, and Staff are not ensuring that youths receive mental health services. This LPA conducted the investigation of the above allegation(s) and it consisted of but was not limited to a review of records, including the client's needs and services plans, medical records, and interviews with three staff members (S1, S3) on 10/18/24, S2 on 11/26/24, 2 of 3 clietns (C1, C2) on 10/18/24, and two Countyh Social Workers (CSW1, CSW2) on 12/9/24.Client C3 was unavailable for an interview as they were absent without leave during the scheduled visit. (Reference Confidential Names Form LIC 811, dated February 26, 2025). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 02/26/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Angela Wright - Assistant Administrator


raw_content:
Narrative:
Confidential interviews were conducted on 10/28/24 with S1, 11/04/24 with CSW, 03/24/25 with C1, 04/01/25 with S2 (Reference Confidential Names Form LIC 811, dated April 11, 2025) STRTP staff members interviewed denied the allegations and expressed that they acted professionally. Staff interviews revealed denied cursing at C1. One staff expressed never pushing C1 or calling C1 a "loser." Staff interviews denied observing staff pushing clients and never saw staff yell at clients. CSW observed no evidence supporting inappropriate staff behavior and described the STRTP as maintaining a professional and respectful environment, with staff working to meet the youth's needs. The CSW considered the placement suitable and had no concerns about the youth's care or well-being. One youth recounted an incident at a park, where S1 slapped a soda out of another youth's hands and told the youth he was "a loser.Two clients interviewed denied witnessing behavior related to the allegations. Based on the confidential interviews and records reviewed, the complaint is unsubstantiated. The lack of corroboration from other youth-along with staff interviews denying the allegations and a lack of supporting documentation.An unsubstantiated determination means the allegation lacks a preponderance of the evidence to prove that the violation occurred There are no deficiencies to be cited at this time. LPA Martinez conducted an exit interview and provided a signed LIC 9099 to the facility representative.

Investigation Findings:
13On 04/11/25, Licensing Program Analyst (LPA) Joe Martinez conducted a follow-up complaint inspection at the Short Term Residential Therapeutic Program (STRTP). LPA Martinez met with the facility representative named above. The inspection aims to deliver the finding for the above allegation(s). On 10/23/24, the Community Care Licensing Division of the California Department of Social Services received a complaint from the Centralized Complaint and Information Bureau (CCIB) with the following allegation(s): Staff speak inappropriately to minors, Staff do not treat minors with dignity and respect LPA Martinez investigated the above allegation. The investigation involved reviewing records and conducting confidential interviews, among other methods. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Joe Martinez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 04/11/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
client's (C1's) (See LIC Confidential Names list dated 01/14/25) Needs and Services Plan for October through November 2024 and Special Incident Reports associated to C1. LPA also reviewed Department databases, and reports from other agencies. On December 16, 2024, the Department received a complaint that staff spoke inappropriately to minors in care. Confidential interviews conducted by LPA revealed corroborating statements supporting the allegations that one or more staff members of the STRTP spoke inappropriately to one or more clients placed at the home. Based on LPA's interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title STRTP Interim Licensing Standards Chapter 7.5 (Version 5), Article Continuing Requirements 87072(c)(1) Personal Rights is being cited on the attached LIC9099-D The resolution to this complaint was discussed with the facility representative. A signed copy of all licensing reports were provided to facility representative. An exit interview was conducted. Appeal rights were given and explained. client's (C1's) (See LIC Confidential Names list dated 01/14/25) Needs and Services Plan for October through November 2024 and Special Incident Reports associated to C1. LPA also reviewed Department databases, and reports from other agencies. On December 16, 2024, the Department received a complaint that staff pushed a minor while in care. It was also alleged that staff yelled at a minor. Staff denied all allegations. Confidential interviews provided conflicting information, neither corroborating nor refuting allegations. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are determined to be Unsubstantiated. No deficiencies were cited at this time. Exit interview conducted. A signed copy of all licensing reports were provided to facility representative. Appeal rights provided.

Investigation Findings:
13On April 11, 2025, at 12:00 p.m., Licensing Program Analyst (LPA) John Bonilla conducted a follow-up investigation at Brighter Horizon Treatment Center: Sequoia, a Short-Term Residential Therapeutic Program (STRTP), for the purpose of delivering findings regarding the above complaint allegation. LPA met with Jeremiah Oglesby, Senior Facility Administrator. LPA's investigation consisted of the following: On 12/17/24, LPA Karen McGee initiated the complaint at the STRTP on behalf of LPA Bonilla. On 01/14/25, LPA interviewd one staff. On 01/19/25, LPA Brent Lockhart interviewed two (2) adults and one (1) client on behalf on LPA Bonilla. On 03/18/25, LPA interviewed two (2) professional contacts. On 03/21/25, LPA interviewed four (4) professional contacts and attempted to contact two (2) others. On 03/24/25, LPA interviewed three (3) staff, two (2) clients, and attempted to interview another client. On 03/27/25, LPA attempted to interview a client. On 04/01/25, LPA interviewed two (2) staff. On 04/07/25, LPA interviewed a client. LPA reviewed STRTP's complaint history and reviewed documents obtained througout investigation including but not limited to personnel roster, client roster, (Continued...) SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: John Bonilla LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 04/11/2025

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
The Following Allegation was reported: The staff does not ensure that minor(s) are adequately fed while in care. The staff members (S1, S2, and S3) rejected the allegations, emphasizing that every client receives three daily meals that include all five food groups, along with access to a variety of snacks between meals. They explained that grocery shopping occurs on a weekly basis, and they actively seek client feedback regarding preferred meals and snacks, ensuring that each meal is balanced with the five food groups. The staff firmly denied any claims of food being withheld from clients, and no clients have reported such issues. S1 stated that all staff are trained in trauma-informed care and understand the importance of creating a safe and healthy environment within the facility. They also mentioned that there have been no reports of staff mistreating clients, nor have any clients indicated experiences of misconduct by staff. Additionally, the accounts given by C1 and C2 supported the previously mentioned information, confirming that staff have never denied them food and that they have access to a range of snacks. Both C1 and C2 expressed that they feel secure living in the facility and that they receive assistance from the staff. Furthermore, the statement from CSW1 confirmed that there are no concerns about the care and supervision provided to their client (C1), and that C1 has never reported any incidents of misconduct by the facility staff. Therefore, based on the information received, the above allegation(s) is determined to be unsubstantiated. Although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred, therefore, the allegation(s) is found to be unsubstantiated. Appeal Rights were provided and discussed with the STRTP Administrator. There are no deficiencies to be cited at this time. An exit interview was conducted, and a copy of the report along with the (LIC 811) was left with the STRTP Administrator.

Investigation Findings:
13On April 29, 2025, at 12: PM, Licensing Program Analyst (LPA) Winston Moroney conducted a complaint inspection at the above Short-Term Residential Therapeutic Program (STRTP) and met with the STRTP Administrator Laura Daniels. The inspection aimed to deliver the findings regarding the complaint allegation(s). On November 18, 2024, the Community Care Licensing Division of the California Department of Social Services received a complaint from the Centralized Complaint and Information Bureau (CCIB) with the following allegation(s): The staff does not ensure that minor(s) are adequately fed while in care. Licensing Program Analyst (LPA) Moroney conducted an investigation into the previously mentioned allegation(s). This investigation encompassed a thorough examination of various records, including the children's needs and services plans, medical documentation, incident reports, and interviews with three staff members: S1, S2 on November 26, 2024; S3 on November 11, 2024; two of three clients C1, C2 on November 26, 2024; No statement was obtained from C3 due to being AWOL at the time of visit, and one County Social Workers, CSW1 on December 10, 2024. (Refer to Confidential Names Form LIC 811, dated April 29, 2025.) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 04/29/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Laura Daniels


raw_content:
Narrative:
It was further revealed during confidential interviews that physical altercations start between staff and client when staff do not allow clients to get the food that they want, or when staff try to break up fights between clients. C7 asked, " Aren't I only supposed to be restrained if I am a danger to myself or others?"C7 states, C7 was restrained because C7 was arguing with the staff and as a result some of C7s personal belongs were damaged/broken. SW1 was interviewed and was aware of C3s fractured arm, which happened during a restraint, but did not have any additional report regarding injuries of the clients in care. C4 and C6 states seeing clients get restrained, but no one ever was hurt due to staff restraining a client. C5 has never seen a child get restrained.. C1 states having been in fights with other clients in the home, which is why C1 had bruises on C1s body. C1 states C1 was restrained by staff and thrown to the ground. C1 states, C1 hit C1s head on the ground on purpose, but will not reveal who restrained C1 and threw C1 to the ground. Based on information obtained by LPA Palmer, there is not a preponderance of evidence to support the allegation therefore, the allegation is unsubstantiated. No deficiencies cited. A copy of this report was provided at the conclusion of the inspection: LIC 9099, LIC 9099-C.. Page 2 of 2

Investigation Findings:
On May 12, 2025 at 12:30pm, Licensing Program Analyst (LPA), Carrie Palmer conducted a follow-up complaint inspection with the above named facility and spoke with Tatianna Thomas, Facilities Manager. The purpose of the visit is to deliver the findings for the above complaint allegation. During the course of the investigation, LPA Palmer reviewed facility records and conducted investigative interviews with a total of 1 social worker, 2 staff, 5 clients on 7/25/24, C1 on 10/18/24, and the complainant on 7/9/24. (See Form Confidential Names). During the confidential interviews it was reported by the complainant that C1 had a bump and bruises on C1s head and wrist, which were caused by a staff member restraining C1 and slamming C1s head into the ground. (Staff member who slammed the child on the ground was not revealed by C1). Staff reported that physical altercations are happening because staff are always trying to restrain the clients, but it turns into a physical altercation. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Carrie Palmer LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 05/12/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Tatianna Thomas, Facilities Manager


raw_content:
Narrative:
On 05/22/25, LPA interviewed one (1) staff. LPA also reviewed Department databases and reports from other agencies. On March 25, 2025, the Department received a complaint alleging that STRTP staff member(s) hit clients at the park and the facility. LPA's investigation revealed that month or day of the allegations couldn't be determined. Based on information obtained, youth in care (C2, C3, and C4) had disagreements with S1 and other staff when it came to responsibilities around the facility, but interviews didn't reveal any physical altercation between the two. Furthermore, LPA discovered a young man at the park was very influential on the youth in care, and would tell them to challenge staff members authority when they felt threatened. Staff denied any physical altercation between them and clients at the park or facility. Confidential interviews returned no corroborating statements to support the allegations staff hit minor(s). Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are determined to be Unsubstantiated. No deficiencies were cited at this time. Exit interview conducted. A signed copy of this report, LIC9099-C, and LIC811 were provided to STRTP staff.

Investigation Findings:
13On June 3, 2025, Licensing Program Analyst (LPA) Joe Martinez conducted a follow-up complaint investigation to deliver findings for the above allegations on behalf of LPA Brent Lockhart at Brighter Horizon Treatment Center: Sequoia, a Short-Term Residential Therapeutic Program (STRTP). LPA met with STRTP staff. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Joe Martinez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: BRIGHTER HORIZON TREATMENT CENTER: SEQUOIAFACILITY NUMBER: VISIT DATE: 06/03/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Rachel Lucio


raw_content:
Investigation Findings:
On August 9, 2025 at 1:20 p.m., Licensing Program Analyst (LPA), Karen McGee on behalf of LPA Carrie Palmer conducted a follow-up complaint inspection and met with Facility Manager, Michael Flores. During the course of the investigation, LPA Palmer reviewed facility records and conducted investigative interviews with a total of 3 staff and 4 clients on 4/11/25. Two clients were unavailable for interview. (See LIC 811, Confidential Names Statement.) During the confidential interviews there was conflicting information provided to LPA Palmer. 6 of 7 people interviewed revealed that all children are treated with dignity and respect, staff never withhold food from the clients and that staff do not handle children in a rough manner. 1 person interviewed did state that staff share client's personal business to other clients and has seen kids get verbally and physically handled inappropriately by getting hit, pushed, and yell at by staff and that clients only have food withheld from them when they overeat. Based on the information obtained by LPA Palmer, there is not a preponderance of evidence to support the allegation therefore, the allegation is unsubstantiated. No deficiency cited. Copies of the following reports were provided at the conclusion of the inspection: LIC 9099. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Michael Flores


summary: Facility Evaluation

raw_content:
Narrative:
On September 30, 2021 at 11: AM, Licensing Program Analysts (LPAs), Zeyda Loera and Pamela Silva, conducted an unannounced post licensing inspection at the facility. LPAs met with Princess Wesley, Administrator. The facility provides services to children (ages 10-17) and non-minor dependents. At 11: AM, LPAs conducted a tour of the facility. PHYSICAL PLANT: Individual beds in good repair, equipped with good springs, clean mattresses and pillows observed. Adequate supply of additional beddings and lines observed. Facility is a single-story home that has three client bedrooms, double occupancy. Bedroom are accommodating of all required furnishings. In Bedroom #2 the window blinds are broken. Facility has all required posters. Adequate food storage space observed. Supply of two days of perishable foods and a week of nonperishable foods observed upon inspection. The hot water was measured at 126F, which was not within required temperature range. The facility staff adjusted the water temperature. All smoke detectors tested and appear to be in proper working order. Carbon monoxide detector(s) batteries were replaced during the inspection. Sharps items and cleaning supplies are locked inside the kitchen cabinet. Medications are stored in locked cabinet inside in the staff office. First aid was inspected and found to be complete. Fire extinuishers are expiring this month. LPAs observed the front yard fence was broken and was being repaired, during the inspection. There was one (1) Advisory Notes-Technical Assistance (LIC9102TA) issued during the today's inspection. Annual Continuation is required at a later date. An exit interviewed was conducted and a copy of this report and LIC 9102TA were provided to facility representative.

report_type: Facility Evaluation

visit_type: Annual

met_with: Princess Wesley


summary: Facility Evaluation

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Narrative:
On October 5,2021 at 8:30AM, Licensing Program Analysts (LPAs), Zeyda Loera and Pamela Silva, conducted an unannounced Post Licensing Continuation inspection at the facility. LPAs met with Princess Wesley, Administrator. The following components were reviewed and addressed during this inspection. Operations Facility maintains a register of clients and the register is available upon request. The board of directors regularly conducts meeting to review and discuss the STRTP's operation. The facility administrator and manager are the responsible and capable staff for communicating with emergency personnel in the facility. The facility has developed, maintained and implemented written complaint procedures. Core/Therapeutic Services Facility provides core services and supports to children and non-minor dependents as appropriate or necessary that are trauma informed, culturally relevant, age and developmentally appropriate and include the following: Medi-Cal specialty mental health services; transition support services; educational and physical, behavioral, and mental health supports; activities to support children and non-minor dependents and services to achieve permanency. Disaster Preparedness Plan Facility should update their Emergency Disaster Plan per Provider Information Notice PIN 21-03. Facility conducts disaster drill at least quarterly for each shift. However the drills are not properly documented, Facility maintains register of clients in their emergency plan. Staffing Records LPAs reviewed four (4) staff records. All individuals subject to criminal records review have been fingerprinted and signed a Criminal Record Statement. However, staff were associated to their other facility but not to this facility. LPAs found no documentation of staff annual training on file. There was no documentation of educational background, and experience were not on staff files. Client Records LPAs reviewed six (6) client records. Two (2) out of six (6) clients did not have Personal Rights on file. Upon inspection of medications vs Psychotropic Medication Admission Record (PMAR), the date on the bubble pack did not match the current date. LPAs interviewed three (3) staff members and two (2) clients during this inspection. There are four (4) Advisory Notes-Technical Violation (LIC9102TV) and six (6) Technical Assistance (LIC9102TA) issued during today's inspection. At the conclusion of the inspection, LPAs discussed the findings with the facility administrator. LPAs agreed to work with facility administrator to collaborate with guidance to get the facility in compliance with ILS and Title Regulations. The administrator was provided information on where to locate Provider Information Notices (PINs), guidance of the new CARES tools inspection process and Guardian. An exit interview was conducted, and a signed copy of this report, LIC811, LIC9102TVs, LIC9102TA and appeal rights were provided to the facility representative.

visit_type: Case Management


summary: Facility Evaluation

raw_content:
Narrative:
On April 27, 2022, Licensing Program Analysts (LPAs) Claudia Portillo, Jean Herring and Johanna Lofton, conducted an unannounced Annual Inspection at the facility and met with Carolyn Ruffin, Executive Director. LPAs stated the purpose of the inspection to the STRTP representative. During the inspection a copy of the Register of Facility Clients and Personnel Report was provided upon request. The following topics were inspected: LPA obtained and reviewed the following updated documentation: · LIC Personnel and client roster · LIC C Emergency Disaster Plan · Council on Accreditation · Board of Directors report, Continuous Quality Improvement data report and program statement Annual compliance Review consisted of the following (7) domains: physical plant, operations, disaster preparedness plan, emergency intervention, staffing, core-therapeutic services and client files. An exit interview was conducted and the STRTP Executive Director, Carolyn Ruffin who agreed with the review finding and recommendation. LPA provided a signed copy of this report LIC 809. Further inspection is required on a separate day. The following domains require a continuance of review (staff, client, and core-therapeutic services).

met_with: Carolyn Ruffin, Executive Director


summary: Facility Evaluation - 1 deficiency

raw_content:
Narrative:
On May 5, 2022, at 10: PM, Licensing Program Analysts (LPAs) Claudia Portillo, Jean Herring and Johanna Lofton conducted an unannounced Annual inspection continuation at Brighter Horizon Treatment Center: Sequoia Short Term Therapeutic Residential Treatment (STRTP) and met with Carolyn Ruffin, Executive Director. LPAs stated the purpose of the inspection to the STRTP representative. During the inspection the following domains were inspected today: (staff, client, and core-therapeutic services). Annual compliance Review consisted of the following (7) domains: physical plant, operations, disaster preparedness plan, emergency intervention, staffing, core-therapeutic services and client files. During this inspection, the following deficiencies were observed by LPAs: (1 type A); (9 type Bs); (11 technical violations); and (2 technical advisories). A Civil Penalty was assessed (See LIC 421BG). An exit interview was conducted and a signed copy of this report was provided to the facility representative along with LIC 809C, LIC 809Ds, LIC 421BG, and LIC 811 (Confidential Name/s list). Appeal rights explained.

Deficiencies:
80026(h): Safeguards for Cash Resources, Personal Property, and Valuables

(h) Each licensee shall maintain accurate records of accounts of cash resources, personal property, and valuables entrusted to his/her care, including, but not limited to the following


summary: Facility Evaluation

raw_content:
Narrative:
On September 30, 2022, Licensing Program Analysts (LPAs) Claudia Portillo, Demetris Teal, Carrie Palmer and Johanna Lofton, conducted an unannounced Annual Inspection at the facility and met with Carolyn Ruffin, Executive Director. LPAs stated the purpose of the inspection to the STRTP representative. During the inspection a copy of the Register of Facility Clients and Personnel Report was provided upon request. The following topics were inspected: LPA obtained and reviewed the following updated documentation: · LIC Personnel and client roster Annual compliance Review consisted of the following (7) domains: physical plant, operations, disaster preparedness plan, emergency intervention, staffing, core-therapeutic services and client files. Only (4) domains were reviewed during today's visit: physical plant, operations, disaster preparedness plan, and emergency intervention, An exit interview was conducted and the STRTP Executive Director, Carolyn Ruffin. LPA provided a signed copy of this report LIC 809. Further inspection is required on a separate day. The following domains require a continuance of review (staff, client, and core-therapeutic services)


summary: Facility Evaluation

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Narrative:
On October 12, 2022, Licensing Program Analysts LPAs) Claudia Portillo, Johanna Lofton, Demetris Teal and Carrie Palmer conducted an unannounced Annual Inspection at the facility and met with Carolyn Ruffin, Executive Director. LPAs stated the purpose of the inspection to the STRTP representative. During the inspection a copy of the Register of Facility Clients and Personnel Report was provided upon request. The following documents were inspected: During the inspection the following domains were inspected today: (staff, client, and core-therapeutic services). Annual compliance Review consisted of the following (7) domains: physical plant, operations, disaster preparedness plan, emergency intervention, staffing, core-therapeutic services and client files. An exit interview was conducted and a signed copy of this report was provided to the facility representative along with LIC 809C, LIC 809Ds, and LIC 811 (Confidential Name/s list). Appeal rights explained.


summary: Facility Evaluation

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Narrative:
On December 13, 2022, Licensing Program Analyst (LPA) conducted an unannounced case management facility inspection with the purpose of conducting client and staff interviews regarding three different complaint allegations. LPA Lofton interview two (2) clients and one staff. Exit interview was conducted and a copy of this report was left at the facility

met_with: Brenda Hurtado- Mental Health Specialist


summary: Facility Evaluation

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Narrative:
On September 22, 2023, at 11:05 a.m., Licensing Program Analyst (LPA) John Bonilla arrived at Brighter Horizon Treatment Center: Sequoia Short-Term Residential Therapeutic Program (STRTP) for the purpose of conducting an unannounced Annual/Required inspection. LPA met with Jeremiah Oglesby, Administrative Assistant for the STRTP. During the inspection, a copy of the LIC Personnel Report and LIC Register of Facility Clients/Residents, Menu, and Resident's Activity Log were provided upon request. LPA and Mr. Oglesby toured the facility and observed the following: Entryway with license and posters, living room/dining room, three (3) client bedrooms, client restroom, staff restroom, staff office, kitchen, garage, laundry area, and backyard. Annual Compliance Review will cover seven domains in the CARE tool: Physical Plant, Operational Requirements, Disaster Preparedness, Emergency Information Plan, Staffing Records, Client's Records, and Core/Therapeutic Services. During today's visit, Physical Plant and Disaster Preparedness were inspected. During this inspection, the STRTP was cited for one deficiency, and was issued one technical violation. Please refer to LIC809-D, and LIC9102-TV. A continuation of the inspection is required. A copy of this report was provided to Jeremiah Oglesby, along with citation page LIC809-D and Advisory Notes-Technical Violation LIC9102-TV. Appeal Rights provided.


summary: Facility Evaluation

raw_content:
Narrative:
On September 27, 2023, at 11:30 a.m., Licensing Program Analyst (LPA) John Bonilla arrived at Brighter Horizon Treatment Center: Sequoia Short-Term Residential Therapeutic Program (STRTP) for the purpose of continuing an unannounced Annual/Required inspection. LPA met with Brenda Hurtado, Mental Health Resource Specialist. Ms. Hurtado informed LPA that Jeremiah Oglesby, Administrative Assistant, called out due to illness and was going to summons Laura Daniels from the STRTP's Magnolia House to meet me. At 11:49, Ms. Daniels arrived to STRTP Today's inspection covered the following domains in the CARE tool: Operational Requirements, Emergency Information Plan, Staffing Records, and Core/Therapeutic Services. During this inspection, the STRTP was cited for two deficiencies. Please refer to LIC809-D. A continuation of the inspection is required. A copy of this report was provided to Laura Daniels, along with citation page LIC809-D Appeal rights provided.

met_with: Laura Daniels, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On October 17, 2023, at 10:00 a.m., Licensing Program Analysts (LPAs) Gilbert Gutierrez and John Bonilla arrived at Brighter Horizon Treatment Center: Sequoia, a Short-Term Residential Therapeutic Program (STRTP), for the purpose of continuing an unannounced Annual/Required inspection. LPAs met with Pat Mosley, Administrator for the STRTP. During this inspection, LPAs reviewed Client's Records, interviewed two clients and two staff members. The STRTP was issued two citations. Please refer to LIC809Ds (citation pages). Exit interviews conducted. A signed copy of this report, LIC Confidential Names list dated 10/17/23, LIC809D pages, and appeal rights were provided to Jeremiah Oglesby. No further inspection required.

met_with: Pat Mosley, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On December 11, 2023, at 11: AM, Licensing Program Analysts (LPAs) Gilbert Gutierrez and Pamela Silva conducted an unannounced case management inspection to the above Short Term Residential Therapeutic Program (STRTP) and met Patricia Mosley. The purpose of the inspection is to follow-up on an incident where a former staff (S1)and a client (C1) had a verbal altercation. The report received by the Department indicated that on 10/10/23, S1 and C1, see LIC 811 (Confidential Names List) had a verbal altercation. They continued to argue. C1 continued to curse at S1, and staff called the client names. The staff was placed on administrative leave. The facility called the Child Abuse Hotline (CAHL) and made a report on 10/20/23. On 11/15/23, LPA made follow-up call to the facility and spoke to the Chief Executive Officer (CEO) Irina Vayntrub. LPA was informed that the facility conducted an internal investigation regarding the matter and after their investigation, the staff was terminated. They reported the incident to the CAHL and to the County Social Worker (CSW). The Department received the incident report on 10/24/23. Based on the information gathered, the facility took proper action in dealing with S1's inappropriate interaction with C1 and reporting the incident to other appropriate agencies. However, the incident involved alleged client's personal rights violation that should have been reported to the Department within the next business day after its occurrence. Licensee was advised to send reportable incidents to the Department within the time required by regulation. A copy of S1's termination letter was provided to LPAs at the time of the inspection. An exit interview was conducted and a copy of the LIC 809, and LIC 811 were provided to the facility representative.


summary: Facility Evaluation

raw_content:
Narrative:
On 12/11/23 at 11: AM, Licensing Program Analysts (LPAs) Pamela Silva and Gilbert Gutierrez conducted an unannounced case management inspection at the above facility and met with Patricia Mosley, Administrator. The purpose of the inspection is to follow up on safety plans developed by the facility after C1 made suicidal statements at school on 10/24/23 (refer to Confidential Names List LIC811 dated 12/11/23). During inspection, LPA Silva reviewed the facility's safety plans developed for C1 after the incident. Documentation of the Child and Family Team (CFT) meeting to discuss the incident and safety plans for C1, which was attended by C1's county social worker, was also reviewed by LPA. Based on the information gathered, no further follow-up is needed. An exit interview was conducted. There were no deficiency citations issued during today's inspection. A copy of this report was provided to the facility representative.


summary: Facility Evaluation

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Narrative:
On January 12, 2024, at 10:30 a.m., Licensing Program Analyst (LPA) John Bonilla and Licensing Program Manager (LPM) Jean Herring conducted an Informal Office Meeting via Microsoft Teams with representatives from Brighter Horizon Treatment Center: Sequoia and Brighter Horizon Treatment Center: Magnolia, both Short-Term Residential Therapeutic Programs (STRTPs). Present at the meeting were Chief Executive Officer (CEO)/Licensee Irina Vayntrub, Sequoia House Administrator Patricia Mosley, Magnolia House Administrator Laura Daniels, and Director Carolyn Ruffin. The purpose of the meeting was to discuss elements of the STRTP's Program Statement. Topics discussed in today's agenda revolved around the modifications of blanket policies to be trauma -informed versus one-size-fits-all, including: House Rules Discipline Policies Level Systems And any other sections where a generic policy is found instead of an individual trauma informed approach. A general reminder was given that making any updates to Plan Of Operation (POO) or Program Statement (PS) is required after release of the latest version of the Interim Licensing Standards (ILS), which have historically been about every two years. The latest version of ILS, Version 5, became effective 12/11/2023. Licensee agreed to submit revisions to sections discussed by February 9, 2024 to LPA Bonilla via email. Exit interview conducted. A signed copy of this report was provided to Irina Vayntrub.

met_with: Irina Vayntrub, CEO/Licensee


summary: Facility Evaluation

raw_content:
Narrative:
On May 02, 2024 at 11: AM, Licensing Program Analyst (LPA) Juliet Robles conducted an unannounced case management inspection at the above facility and met with Assistant Administrator, Jeremiah Oglesby. The purpose of the inspection is to follow up on a special incident report (SIR) that was submitted to Community Care Licensing Department (CCLD) on 04/09/24 about an ex-employee that has access to facility's confidential information and keys (reference Confidential Name Form LIC 811 dated 05/02/24). During this course of inspection, LPA conducted interview with authorized board member (ABM) via telephone call on 04/15/24. Per ABM, the facility has notified all their partnering County agencies that have electronic system like the Yolo MHS, Forensic, Board of Behavioral Sciences that they have terminated this employee's access to all their internal platforms. Per AC, they have contacted the LE and have been pro-actively dealing with what is needed. The keys have been returned in an envelope and LE advised them to wait for proper protocol. According to CEO, after an internal investigation, they have confirmed that the terminated employee does not have keys to the facilities but to the internal mental health office. Per CEO, they have determined that it was safe not to change the locks of the facilities. Based on the information gathered, the facility ensured that the confidentiality of clients and staff are not at risk, no further follow up is needed. An exit interview was conducted. There were no deficiency citations issued during today's inspection. A copy of this report was provided to the facility Assistant Administrator.

met_with: Jeremiah Oglesby


summary: Facility Evaluation

raw_content:
Narrative:
An unannounced Psychotropic Medication Inspection was conducted by Licensing Program Analyst (LPA) Juliet Robles 05/02/24 at 12: PM. This case management inspection is conducted pursuant to Health and Safety Code Section 1538.9 (a)(2). During the inspection, LPA met with Jeremiah Oglesby, Assistant Administrator and inspected the facility inside and out. LPA reviewed one (1) of child's record and two (2) of staff personnel files on site at the facility. LPA reviewed one (1) of child's psychotropic medications and medication records. LPA interviewed two (2) staffs on site to discuss the facility's policies and procedures of operation. LPA interviewed 0 of child currently prescribed psychotropic medication due to child being unavailable. LPA will interview at a later time. LPA provided a copy of this licensing report to Assistant Administrator, Jeremiah Oglesby.


summary: Facility Evaluation

raw_content:
Narrative:
On September 30, 2024, at 6:31pm, Licensing Program Analyst (LPA) Johanna Aracena conducted an unannounced inspection visit at Brighter Horizon Treatment Center: Sequoia Short-Term Residential Therapeutic Program (STRTP). The purpose of conducting an unannounced Annual/Required inspection of the facility. LPA met with Facility Administrator Laura Daniels. During the inspection, a copy of the LIC Personnel Report, LIC Register of Facility Clients/Residents and the Restrain Log were reviewed by LPA. During the facility's walk through it was observed posted their CARF Certification, Facility Sketch, Fire Inspection Clearance, Facility's designee form, Evacuation Plan, Ombudsman information and Children's Personal Rights. The facility has a living room, kitchen, backyard, four bedrooms and two bathrooms. The facility was clean, sanitary and good repair. The backyard was free and clean of debris. LPA Aracena completed compliance review of three domains: Emergency Intervention,Physical Plant and Operational Requirements. LPA reviewed the Board of Director's minutes for two quarters. A continuation of the inspection is required to complete the rest of the domains for the Care Tools inspection. There were no citations, Technical Advisories, or Technical Violations given during the inspection. Exit interview was conducted a copy of this report was provided to the facility administrator.


summary: Facility Evaluation

raw_content:
Narrative:
On December 6, 2024, Licensing Program Analyst (LPA) Johanna Aracena arrived at Brighter Horizon Treatment Center Magnolia, a Short-Term Residential Therapeutic Program (STRTP), for the purpose of continuing an unannounced Annual/Required inspection which previously started this year. LPA met with Laura Daniels, Administrator of the STRTP and reviewed the provided documents and domains. During this inspection, LPA completed the following Regulatory Compliance domains: Staffing Records, Client's Records, and Disaster Preparedness. No deficiencies were issued during this inspection. Exit Interview Conducted and a copy of this report was provided the administrator.


summary: Facility Evaluation

raw_content:
Narrative:
On January 14, 2025, at 10:40 a.m., Licensing Program Analyst (LPA) John Bonilla conducted an unannounced collateral inspection at Brighter Horizon Treatment Center: Sequoia, a Short-Term Residential Therapeutic Program (STRTP), for the purpose of interviewing a client (C1)(See LIC Confidential Names list dated 01/14/25) regarding a complaint at a previous placement. LPA met with Rachel Lucio, Administrative Assistant. The client declined to be interviewed. No deficiencies were cited during this inspection. A signed copy of this report and LIC811 were provided to the STRTP representative.

met_with: Rachel Lucio, Administrative Assistant


facility_name: BRIGHTER HORIZON TREATMENT CTR., ELM

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Reyna Martinez conducted a complaint inspection and met with Isaiah Brown. The purpose of the inspection was to deliver the findings for the above complaint allegations. The Department has investigated the complaint alleging Staff hit a client; and Staff kicked a client. LPA conducted interviews and obtained documentation.There were inconsistencies in the confidential interviews. Although the allegations may have happened or is valid, there is not a preponderance of evidence to provide the alleged violations did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tamara Melikian LICENSING EVALUATOR NAME: Reyna Martinez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

met_with: Isaiah Brown


summary: Complaint Investigation - Substantiated

raw_content:
Investigation Findings:
13On February 4, 2025, Licensing Program Analyst (LPA), Vanessa Galvan traveled to Brighter Horizon Elm located in Fresno, CA to conduct an unannounced complaint inspection and met with the Assistant Administrator Precious Beard. The purpose of the inspection was to deliver the findings for the above complaint allegations. The Department has investigated the above complaint allegations. During the course of the investigation, LPA conducted confidential interviews and file review. Based on information obtained, confidential interviews, and observation it was determined that the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. The agency is being cited for Title 22, Division 6, Chapter 1, Article 06. Continuing Requirements, 80078, Responsibility for Providing Care and Supervision. See Attached LIC 9099D for further information. An exit interview was conducted discussing this report and the appeal rights. A copy of this report and appeal rights were provided to Precious Beard at the conclusion of the inspection. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 24-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE FACILITY NAME: BRIGHTER HORIZON TREATMENT CTR., ELMFACILITY NUMBER: 107207261

met_with: Precious Beard

complaint_status: SUBSTANTIATED


raw_content:
Investigation Findings:
13On February 4, 2025, Licensing Program Analyst (LPA), Vanessa Galvan conducted an unannounced visit to the Brighter Horizons Elm STRTP and met Assistant Administrator. The purpose of the inspection is to deliver the findings of the above allegations. The above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the Facility, confidential interviews, and review of records. Based on the investigation conducted, the department found that there was conflicting information, and refusal of confidential interviews. Although the allegations may have happened of are valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegations are Unsubstantiated at this time. A copy of this report and appeal rights was discussed and provided to Precious Beard at the conclusion of the inspection. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analysts (LPAs), Lidia Tinoco and Vanessa Galvan conducted an unannounced visit to the Brighter Horizons Elm Facility in order to deliver the findings of the above allegations and met with Facility Manager, Isaiah Brown. The above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the Facility, confidential interviews, and review of records. Based on the investigation conducted the department found that there was conflicting information regarding these issues. Although the allegations may have happened of are valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegations are Unsubstantiated at this time. A copy of this report along with appeal rights were provided at the conclusion of the inspection. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analysts (LPAs), Lidia Tinoco and Vanessa Galvan conducted an unannounced visit to the Brighter Horizons Elm Facility in order to deliver the findings of the above allegations and met with Facility Manager, Isaiah Brown. The above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the Facility, confidential interviews, and review of records. Based on the investigation conducted the department found that there was conflicting and insuficient information regarding these issues. Although the allegations may have happened of are valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegations are Unsubstantiated at this time. A copy of this report along with appeal rights were provided at the conclusion of the inspection. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


raw_content:
Investigation Findings:
13On March 27, 2025, Licensing Program Analyst (LPA), Vanessa Galvan conducted an unannounced inspection at Brighter Horizons Elm STRTP and met Assistant Administrator Isaiah Brown. The purpose of the inspection is to deliver the findings of the above allegation. The above allegation was referred to Community Care Licensing for investigation. The investigation included an inspection of the Facility, confidential interviews, and review of records. Based on confidential interviews and records reviewed, the department found that there was conflicting information. Although the allegations may have happened of are valid, there is not a preponderance of evidence to prove the allegation occurred. Therefore, the allegation is Unsubstantiated at this time. A copy of this report and appeal rights was discussed and provided to Isaiah Brown at the conclusion of the inspection. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Vanessa Galvan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1