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Narrative:
It was reported that C1 was placed on the ground and S1 gave C1 a goose neck. Additionally, it was reported that while C1 was facing down, S1 placed their hands on C1's chin and pulled back on it. Confidential interview indicated there were three clients that went out of area where the ground was uneven, with dirt and large rocks. Record review indicates S1 used verbal de-escalation to encourage C1 to return to program. Confidential interview indicated S3 responded for support and was attempting to process with C1, however, C1 was not verbalizing and was making hissing noises. Confidential interview indicated C1 picked up a large rock. Record review indicated C1 gestured as if C1 was going to throw the rock at staff. Confidential interview indicated there were many rocks in the area for staff to try to evade which prompted staff to place C1 in a hold. Confidential interview and record review indicated S1 and S3 initiated a SPA (Safe and Positive Approaches) approved standing hold. Confidential interview indicated S1 and S3 attempted to transition to a seated hold, however, C1 pushed and dropped their weight back and staff transitioned into a SPA supine hold. Confidential interview indicated S1 did not transition themselves into the correct position. Confidential interview and record review indicated C1 was lifting their head, attempting to bite staff, throwing their head back, and S1 placed their hand on C1's forehead. Confidential interview indicated S1 pressed on C1's forehead. Confidential interview and record review indicated S3 redirected S1 to not shadow C1's forehead and to secure the supine hold. Confidential interview and record review indicated S1's legs were not crouched down and fully on the ground as they should be. Confidential interview and record review indicated S3 instructed S1 to correct their form. Confidential interview indicated S3 told S1 to stop twice. Confidential interview indicated S1 was receptive to S3's instruction and corrected their form. Based on confidential interviews and records reviewed, the allegation that staff used inappropriate restraint techniques on minor may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted and a copy of this signed report, LIC 9099D, and appeal rights were provided to Yasmin Williams, Clinical Program Manager. Confidential interview indicated C1 was placed in a supine hold. Confidential interview and record review indicated C1 was lifting their head up and throwing it back on the ground. Confidential interview indicated S1 placed their hand on C1's forehead. Record review indicated C1 was at risk of hitting their head on the ground, and S1's action was to prevent a head injury. Record review denied S1 touching or placing force on C1's neck. Record review indicated C1 was assessed by nursing after the hold, and they did not note swelling, discoloration, or other form of injury to C1's head. Based on confidential interviews, the allegation that staff caused injury to minor in care may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this signed report and appeal rights were provided to Lynette Castillo, Residential Lead Supervisor.

Investigation Findings:
13**This is an amended version of the original report delivered on 3/24/25** On May 14, 2025 at 09: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Yasmin Williams, Clinica Program Manager to discuss the investigative finding for the allegation noted above. LPA Jauregui and Licensing Program Manager (LPM) Dawn Segura conducted an inspection of the facility on July 10, 2024, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed three clients (C1-C3) and two staff (S2-S3). Pertinent documents were obtained. On July 9, 2024, Community Care Licensing (CCL) received allegation that staff used inappropriate restraint techniques on minor. It was reported that C1 was restrained at the facility by S1. It was reported that C1 was restrained for going out of area. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 03/24/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


state: CA

facility_name: SAN DIEGO CENTER FOR CHILDREN

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
Confidential interview indicated C2 showed their private parts to C1 and C2 asked to see C1's private parts. Confidential interview indicated C1 did not show C2. Confidential interview indicated the incident happened at night and staff were present but not paying attention. Confidential interview indicated C1 and C2 were friends for some time. Confidential interview denied that inappropriate interactions occurred between C1 and C2. Confidential interviews did not corroborate the allegation and there were no witnesses to the alleged assault. Based on confidential interviews, the allegation that minor was sexually assaulted by unknown individual(s) at the facility, may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted and a copy of this signed report and appeal rights were provided to Yasmin Williams, Clinical Program Manager.

Investigation Findings:
13On May 14, 2025 at 9: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Yasmin Williams, Clinical Program Manager to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on October 1, 2024, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed one client (C2) and LPA Jacob Salem interviewed one client (C1) and one witness (W On September 23, 2024, Community Care Licensing (CCL) received allegation that minor was sexually assaulted by unknown individual(s) at the facility. It was reported that C1 was placed at San Diego Center for Children from October 2022 to March 2023 and C1 expressed being assaulted at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 05/14/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

complaint_status: unsubstantiated


raw_content:
Narrative:
Confidential interviews indicated C1 struggled to get along with peers at school and clients at the facility. Confidential interview indicated that C1 has poor boundaries. Confidential interviews indicated C1 got into verbal altercations with clients, chased them or hit them if the client was within proximity. Confidential interviews indicated C1 attacked staff by throwing, punching, hitting and spitting. Record review indicated C1 demonstrated aggressive behavior by hitting, punching, and kicking. Confidential interviews indicated staff intervened by placing themselves between C1 and clients or placing C1 in a physical hold. Confidential interviews indicated C1 was on 1:1 staff supervision for several months and changed from 1:1 supervision due to a decrease in their behavior. Confidential interviews indicated C1 did not target their peers to hit or touch them in the private area. Based on confidential interviews and records reviewed, the allegation that staff did not prevent minor from inappropriately touching other minors in care, may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted and a copy of this signed report and appeal rights were provided to Yasmin Williams, Clinical Program Manager.

Investigation Findings:
13On May 14, 2025 at 9: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Yasmin Williams, Clinical Program Manager to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on September 5, 2024, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed six clients (C1-C3, C6-C8), two witnesses (W1-W2) and four staff (S1-S4). Pertinent documents were obtained. On August 29, 2024, Community Care Licensing (CCL) received allegation that staff did not prevent minor from inappropriately touching other minors in care. It was reported that every other day a minor (C1) assaults staff and peers. It was reported that the minor punches their peers in the face, spits on their face and charges at them. It was reported that the minor also spits at staff. Additionally, it was reported that two peers disclosed that C1 hugs them and then touches their private areas. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 05/14/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Confidential interviews indicated C1 engages in unsafe behavior. Confidential interview indicated C1 was placed on 1:1 supervision. Confidential interviews indicated C1 was picking at the wall and obtained a piece of drywall. Confidential interviews indicated staff were verbally redirecting C1 to not ingest the drywall in any way. Confidential interviews indicated S1 was present and was providing support encouraging C1 to make safe choices. Confidential interviews indicated the drywall was removed from C1 without physical intervention. Confidential interviews indicated C1 was not placed in a restraint. LPA viewed the facility's video recording of the unit dated 10/7/2024. The video recording showed C1 walking around the unit with their 1:1 staff, S2. Additionally, the video recording showed S1 present in the unit; however, the video did not reflect that C1 was placed in any type of restraint. Based on confidential interviews and records reviewed, the allegation that staff used inappropriate restraint technique on a client in care may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted and a copy of this signed report and appeal rights were provided to Anneka Santibanez, Lead Shift Supervisor.

Investigation Findings:
13On June 4, 2025 at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Anneka Santibanez, Lead Shift Supervisor to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on October 22,2024, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed one client (C1), and two staff (S1-S2). Pertinent documents were obtained. On October 16, 2024, Community Care Licensing (CCL) received allegation that staff used inappropriate restraint technique on a client in care. It was reported that C1 is afraid of a facility staff, S1. It was reported C1's hands were placed behind their back and S1 pushed their knee behind C1. It was reported C1 was placed on a hold for playing with drywall. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 06/04/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
mishandled a minor (C1) while in care; it was reported that during an incident in which C1 was exhibiting escalated behaviors, S1 was "rough" during a manual restraint used on C1. It was further reported that S1 put all their weight on C1 and because of this, C1 sustained a knee injury, an abrasion on their right shoulder, and bruising on their left forearm. It was further reported that C1 was treated by a facility nurse and C1 was cleared of any "serious injuries." During investigation, confidential interviews reported that S1 used excessive physical force that was not approved by facility protocol and training. Other confidential interviews and reviews of written witness statements reported that S1 and S4 used facility approved Manual Restraints protocol when they utilized manual restraints on C1. Confidential interviews reported that San Diego County Social Services acknowledged that sometimes injuries can occur when the facility in question, utilizes manual/physical restraints on clients. In regard to the allegation that staff (S1) threw away minor's (C1, C2, C3) food during a meal; it was reported that S1 wanted to have a meeting with C1, C2 and C3, but since they were eating, these clients refused the meeting request and in response, S1 threw away their dinner plates. Confidential interviews reported that S1 inappropriately threw away C1, C2 and C3's food trays. Other confidential interviews and reviews of written witness statements denied this type of incident have occurred. LPA observed inconsistent information relating to this allegation. In regard to the allegation that staff made an inappropriate comment towards a minor; it was reported that S1 called C1 a "cornered animal" because S1 observed C1 to be "hissing and spitting." Confidential interviews reported S1 used inappropriate comments towards C1. Other confidential interviews reported that S1 did not use inappropriate language towards C1 and did not label them with an offensive term. LPA received inconsistent information regarding this allegation. Based on confidential interviews and review of written statements, the allegations that staff inappropriately restrained C1, staff mishandled C1 while in care, staff threw away minor's food during a meal, and staff made an inappropriate comment towards C1 may have occurred, however, there was not a preponderance of evidence to support the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and provided to Supervisor Anneka Santibanez .

Investigation Findings:
13On 08/07/2025, at 09: AM, Licensing Program Analyst (LPA) Joon Choi conducted a visit to San Diego Center for Children Short Term Residential Treatment Facility (STRTP) and met with Supervisor Anneka Santibanez to deliver the investigative findings for the allegations listed above. On 02/10/2025, Community Care Licensing received allegations that staff inappropriately restrained minor, staff mishandled a minor while in care, staff threw away minor's food during a meal, and staff made an inappropriate comment towards a minor. On 02/18/2025, LPA Lucero Jauregi initiated the complaint and on 2/26/2025, LPA completed follow-up visit to the facility and conducted health and safety inspections, and immediate concerns were observed. In addition, LPA Jauregi obtained documents pertinent to the investigation and interviewed clients 1, 2 and 3 (C1-C3) and staff 1 (S1). Written witness statements were also obtained from staff 2, 3, 4, 5, 6 and 7 (S2-S7). In regard to the allegations that staff (S1, S4) inappropriately restrained minor (C1) and staff (S1) CONTINUED ON THE NEXT PAGE UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 08/07/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Anneka Santibanez, Lead Shift Supervisor


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Narrative:
exposed their chest area to C1. Confidential interviews reported that while C1 was in their recreation time in a common area of the facility; another client exposed their chest area to C1. Other confidential interviews reported that S1 witnessed this incident and immediately redirected the client. Confidential interviews reported that staff were supervising the common area and did not get any prior indication that the client was going to exhibit inappropriate behaviors toward C1. Based on confidential interviews, the allegation that staff did not provide adequate supervision resulting in minor engaging in inappropriate behavior with another minor may have occurred, however, there was not a preponderance of evidence to support the alleged violation. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and provided to Supervisor Anneka Santibanez.

Investigation Findings:
13On 08/07/2025, at 10: AM, Licensing Program Analyst (LPA) Joon Choi conducted a visit to San Diego Center for Children Short Term Residential Treatment Facility (STRTP) and met with Supervisor Anneka Santibanez to deliver the investigative finding for the allegation listed above. On 02/19/2025, Community Care Licensing received an allegation that staff did not provide adequate supervision resulting in minor engaging in inappropriate behavior with another minor. On 2/26/2025, LPA Lucero Jauregi conducted an initial visit to the facility and conducted a health and safety inspection of the facility. No immediate safety hazards were observed. In addition, LPA Jauregi obtained documents pertinent to the investigation and LPA Choi interviewed one client (C1) and staff 1 and 2 (S1, S2). In regard to the allegation that staff (S1, S2) did not provide adequate supervision resulting in minor (name not provided) engaging in inappropriate behavior with another minor (C1); it was reported that while being supervised in a common area by facility staff, a peer (name not provided/name unknown) CONTINUED ON THE NEXT PAGE UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 08/07/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
an incident in the facility school area because C1 was threatening another client with a pencil. Other confidential interviews reported that C1 was arguing with another client and did have a pencil in their hand, but that C1 was not threatening to "stab" the other client with the pencil. Confidential interviews reported that when S1 instructed C1 to drop the pencil, C1 refused these instructions and as a result C1 was placed in a manual restraint by S1 and another facility staff member. Confidential interviews reported that while in a physical hold, C1 bit the other staff member and would not release the bite. Confidential interviews reported that S1 placed pressure on C1's jaw with their closed fist/knuckle resulting C1 to releasing their bite. Confidential interviews reported that S1 did not punch C1. Confidential interviews reported that after a review of the video of the incident, it was deemed that no wrongdoing on the part of staff occurred. Confidential interviews also reported that this video footage was no longer available to review by Community Care Licensing as the footage had been automatically deleted after a period of time. Additional interviews reported that a biological relative of C1 had no concerns that the facility was mistreating C1 as they acknowledged C1 exhibits dangerous and aggressive behaviors towards facility staff. Based on confidential interviews and document review, the allegations that S1 hit minor in care and S1 used an inappropriate form of restraint C1 while in care may have occurred, however, there was not a preponderance of evidence to support the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and provided to Supervisor Anneka Santibanez.

Investigation Findings:
13On 08/07/2025, at 10: AM, Licensing Program Analyst (LPA) Joon Choi conducted a visit to San Diego Center for Children Short Term Residential Treatment Facility (STRTP), and met with Supervisor Anneka Santibanez, to deliver the investigative finding for the allegation listed above. On 03/27/2025, Community Care Licensing received allegations that staff member hit minor in care and staff member used an inappropriate form of restraint with minor in care. On 03/28/2025, LPA Lucero Jauregi initiated the complaint at the facility and conducted a health and safety inspection of the facility. No immediate safety hazards were observed. In addition, LPA Jauregi obtained documents pertinent to the investigation and LPA Choi interviewed client 1 (C1) and staff 1 (S1). In regard to the allegations that staff (S1) member hit minor (C1) in care and staff member (S1) used an inappropriate form of restraint with minor (C1) in care; it was reported that S1 punched C1 four times while C1 was placed in a physical hold. Confidential interviews reported that S1 was called to respond to CONTINUED ON THE NEXT PAGE UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 08/07/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
which caused C1 to be placed on a psychiatric hold. Confidential interviews reported that facility staff failed to provide C1 with their medication. Other confidential interviews reported that C1 was refusing to take their medication for a prolonged period. Other confidential interviews reported that because C1 was refusing to take their medication, this caused their mood to be unstable. LPAs received inconsistent information regarding this allegation. In regard to the allegations that staff are verbally abusive to a minor in care and staff threatened a minor in care (details not provided); it was reported that staff at the facility (names not provided) were verbally abusing and threatening C1. In addition, staff (names not provided) called C1 "spoiled" and told C1 that "C1's mother doesn't want to talk to C1." Confidential interviews reported that various staff members spoke inappropriately to C1 and were "threatening", but no details of threats were provided. Other confidential interviews reported that staff always acted professionally around C1 and other clients. Other confidential interviews reported that there were no witnessed incidents of any facility staff using inappropriate language or verbal abuse to C1 or other clients. LPAs received inconsistent information regarding these allegations. In regard to the allegation that staff (unknown) locked a minor (C1) out of the facility; it was reported that staff (names not provided) locked the C1 outside of the building. It was further reported that C1 was not properly clothed when locked out and it was unknown how long C1 was locked out. Confidential interviews reported that C1 was escorted out of their living unit by facility staff (names unknown) and locked out because they were behaving "erratically." Other confidential interviews reported that facility staff did not lock C1 out of the facility, but rather it was reported that when C1 returned from a runaway, they were only "locked out" temporarily due to the secure nature of the facility. Confidential interviews reported that C1 was allowed back into the facility upon return, as soon as it was safe to do so. Based on confidential interviews and document review, the allegations that staff did not dispense a prescribed medication to C1 while in care, staff are verbally abusive to C1, staff threatened C1, and staff locked C1 out of facility may have occurred, however, there was not a preponderance of evidence to support the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and provided to Supervisor Anneka Santibanez.

Investigation Findings:
13On 08/07/2025, at 10: AM, Licensing Program Analyst (LPA) Joon Choi conducted a visit to San Diego Center for Children Short Term Residential Treatment Facility (STRTP) and met with Supervisor Anneka Santibanez to deliver the investigative finding for the allegation listed above. On 04/04/2025, Community Care Licensing received allegations that staff did not dispense a prescribed medication to a minor in care, staff are verbally abusive to a minor in care, staff threatened a minor in care, and staff locked a minor out of facility. On 04/11/2025, LPA Lucero Jauregi initiated the complaint and conducted a health and safety inspection of the facility, no immediate safety hazards were observed. In addition, LPA Jauregi obtained documents pertinent to the investigation and interviewed staff 1 (S1). LPA Choi interviewed staff 2 (S2) and C1 declined LPA Choi's request for an interview. In regard to the allegation that staff (names not provided) did not dispense prescribed medication to a minor (C1) in care; it was reported that the staff (unknown) did not dispense C1's medication for a week UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 08/07/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
kicked C1 while C1 was in a restraint hold. Other confidential interviews reported that S1 was not involved in an incident which required S1 to use a physical restraint hold on C1. The document review revealed that an approved two-person restraint-hold was utilized on C1 on 3/27/2025 and S1 was not listed as one of the staff members. A document review of the incident report associated to this complaint revealed that San Diego County Open Case Investigations closed their investigation as inconclusive for physical abuse. LPA received inconsistent information. Based on confidential interviews and document review, the allegations that staff caused injury C1 while in care and staff handled C1 in a rough manner may have occurred, however, there was not a preponderance of evidence to support the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and provided to Supervisor Anneka Santibanez.

Investigation Findings:
13On 08/07/2025, at 11: AM, Licensing Program Analyst (LPA) Joon Choi conducted a visit to San Diego Center for Children Short Term Residential Treatment Facility (STRTP) and met with Supervisor Anneka Santibanez to deliver the investigative finding for the allegations listed above. On 04/08/2025, Community Care Licensing received allegations that staff caused injury to minor in care and staff handled minor in a rough manner. On 04/11/2025, LPA Lucero Jauregi initiated the complaint and conducted a health and safety inspection of the facility, no immediate safety hazards were observed. In addition, LPA Jauregi obtained documents pertinent to the investigation and LPA Choi interviewed staff 1 (S1). Client (C1) declined LPA Choi's request for an interview. In regard to the allegations that staff (S1) caused injury to minor (C1) in care and staff (S1) handled minor (C1) in a rough manner; it was reported that S1 kicked C1 in the stomach sometime around March 2025. It was further reported that the kicking resulted in bruising. Confidential interviews reported that S UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 08/07/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
It was reported that the facility implemented a 10-foot distance restriction to keep C1 and C2 away from each other and C1 felt uncomfortable and unsafe until the 10-foot restriction was provided. Confidential interviews indicated C2 had poor boundaries with staff and peers. Confidential interviews indicated it was difficult for C2 to interact with peers and difficult for peers to interact with C2. Confidential interviews indicated C2 gave unwanted hugs to peers and got too close to them. Confidential interview indicated when C2 became escalated C2 would engage in physical aggression and assaultive behavior towards staff and peers. Confidential interview indicated C1 and C2 were sitting in the pit of the milieu of the residential unit when C2 gave C1 a kiss on the cheek. Confidential interviews indicated staff were present in the unit, however, C2 waited until staff weren't looking at C2. Confidential interviews indicated C2 was often redirected to give side hugs, or fists bumps and was reminded of boundaries with their peers. Although the investigation revealed that the interaction occurred, evidence did not indicate that the interaction occurred due to lack of staff supervision. Accordingly, based on confidential interviews, the allegation that lack of supervision resulted in minors engaging in inappropriate behavior while in care is unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of this signed report and appeal rights were provided to Anneka Santibanez, Lead Shift Supervisor.

Investigation Findings:
13On September 4, 2025 at 12: PM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Anneka Santibanez, Lead Shift Supervisor to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on January 31, 2025, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed six clients (C1-C6) and three staff (S2-S4). LPA attempted to interview one staff (S1), however, after numerous attempts LPA was unsuccessful. Pertinent documents were obtained. On January 27, 2025, Community Care Licensing (CCL) received allegation that lack of supervision resulted in minors engaging in inappropriate behavior while in care. It was reported that C2 gave an unwanted kiss to C1. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 09/04/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
It was reported C1 wanted to run outside of the unit where there was something going on with another child. It was reported S1 placed the C1 in a one person hold to keep C1 from leaving the room. It was reported S1 grabbed C1's arms from the back and restrained C1. Confidential interviews indicated there was a crisis outside of one of the facility's residential units. Confidential interviews indicated C1 wanted to go outside to assist the client in crisis. Confidential interviews indicated S2 and S3 stood in front of the unit entrance to prevent C1 from going outside. Confidential interviews indicated C1 was trying to force their way out the door and S1 grabbed C1 by the wrists to prevent C1 from going outside. Confidential interviews indicated a one-person hold is not a Safe & Positive Approaches (SPA) approved method of crisis intervention. Confidential interview indicated C1 dropped their weight while S1 was holding on to C1 by their wrist. Confidential interview indicated S2 subsequently initiated an approved two person hold with S1. Confidential interview indicated S1 and S2 escorted C1 out of the unit. Based on confidential interviews and records reviewed, the allegation that staff improperly restrained a minor in care is SUBSTANTIATED because the preponderance of the evidence standard has been met. This posed a potential health, safety, or personal rights risk to youth in care. The facility is being cited for violation of Title 22, Division 6, Section 84300.1(b) Emergency Intervention Prohibition. [See Lic9099d]. An exit interview was conducted and plan of correction was developed with Anneka Santibanez, Lead Shift Supervisor. A copy of this signed report, LIC 9099D, and appeal rights were provided to Anneka Santibanez, Lead Shift Supervisor.

Investigation Findings:
13On September 4, 2025 at 12: PM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Anneka Santibanez, Lead Shift Supervisor to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on January 31, 2025, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed five clients (C1-C5) and two staff (S2-S3). LPA attempted to interview one staff (S1), however, after numerous attempts LPA was unsuccessful. Pertinent documents were obtained. On January 23, 2025, Community Care Licensing (CCL) received allegation staff improperly restrained a minor in care. It was reported that facility staff witnessed S1 place C1 in an unapproved one-person restraint. It was reported that S1 acknowledged to place C1 in a one-person restraint. It was reported that per facility policy a one-person restraint can only be done if the child is in imminent danger and C1 was not. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 09/04/2025

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

complaint_status: SUBSTANTIATED


raw_content:
Narrative:
Confidential interviews reported that C1 was placed in a restraint due to safety concerns and then walked C1 over to a patio that was enclosed with a fence to allow time for C1 to return to baseline after C1 made attempts to harm staff. Additional confidential interviews reported that C1 was "thrown" into the patio. Confidential interviews reported that C1 was walked into the patio and denied throwing C1 over the fence. Documentation collected reported that C1 was medically observed, and no head injury was reported. Based on confidential interviews and pertinent documentation, the allegation that staff handled a minor in a rough manner is unsubstantiated. The allegation may have happened or be valid, but there is not a preponderance of evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of this report, along with the LIC 811 dated 12/26/2024, and appeal rights were explained and provided to Yasmin Williams, Director of Residential Program.

Investigation Findings:
13On September 12, 2025, at 11: AM, Licensing Program Analyst (LPA) Cynthia Robinson conducted an unannounced visit to the San Diego Center for Children Group Home (GH) to deliver the investigative findings for the allegation listed above and met with Yasmin Williams, Director of Residential Program. On December 26, 2024, LPA Abby Saeteurn conducted a health and safety inspection at the GH, and no immediate health and safety hazards were observed. LPA obtained pertinent facility documents. On 01/14/2025, LPA Lucero Jauregui conducted interviews with Clients (C1 and C2). LPA Robinson interviewed Staff (S1, S2, and S3). LPA attempted to interview Client 3 (C3) but was unsuccessful due to the client's whereabouts being unknown. On 12/20/2024, Community Care Licensing (CCL) received an allegation that staff (unknown) handled a minor (C1) in a rough manner. It was alleged that C1 was picked up by staff (unknown) and thrown over a fence, resulting in a head injury. (Continued on LIC 9099C..) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Cheraki Davis LICENSING EVALUATOR NAME: Cynthia Robinson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 09/12/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Other confidential interviews indicated that a witness heard S1 make the statement about C1 needing a kennel. Additional confidential interviews denied that S1 made this statement or any other inappropriate comments. Based on confidential interviews and pertinent documentation, the allegation that staff spoke to minor (C1) in an inappropriate manner is unsubstantiated. The allegation may have happened or be valid, but there is not a preponderance of evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of this report and appeal rights were explained and provided to Lynette Castillo, Lead Supervisor.

Investigation Findings:
13On September 24, 2025, at 12: PM, Licensing Program Analyst (LPA) Cynthia Robinson conducted an unannounced visit to the San Diego Center for Children Group Home (GH) to deliver the investigative findings for the allegation listed above. On January 31, 2025, LPA Lucero Jauregui conducted a health and safety inspection at the GH, and no immediate health and safety hazards were observed. LPA obtained pertinent facility documents. On 01/31/2025, LPA Lucero Jauregui interviewed Client (C1). LPA Robinson interviewed Staff (S1, S2, S3 and S4) and Clients (C2 and C3). On 01/28/2025, Community Care Licensing (CCL) received an allegation that staff member (S1) spoke to minor (C1) in an inappropriate manner. It was alleged that S1 told C1 that they "needed a kennel to sit still in." Confidential interviews reported that S1 asked C1 if they needed a kennel to sit still. (Continued on LIC 9099C...) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Cheraki Davis LICENSING EVALUATOR NAME: Cynthia Robinson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 09/24/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Lynette Castillo, Lead Supervisor


raw_content:
Narrative:
Confidential interview indicated C1 was sexually abused at the facility at least four times by other peers. Confidential interview indicated C1 was made to touch the private area of one of their peers while in the facility's van. Conflicting confidential interviews denied observing any inappropriate interaction in the facility van with peers. Confidential interviews indicated C1 has previously made false accusations. There were no witnesses of alleged sexual abuse discovered during the investigation. Based on inconsistent statements and a lack of witnesses to alleged sexual abuse, there is no evidence to corroborate the allegation. Therefore, the allegation is unsubstantiated. The allegation that minor was sexually assaulted while in care may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Anneka Santibanez, Lead Shift Supervisor. Due to printer technical difficulties a copy of this signed report and appeal rights were emailed to Anneka Santibanez, Lead Shift Supervisor.

Investigation Findings:
13On November 17, 2025, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Anneka Santibanez, Lead Shift Supervisor to discuss the investigative finding for the allegation noted above. On May 14, 2025, Licensing Program Analyst (LPA) Lucero Jauregui conducted an initial complaint investigation visit. The investigation was conducted by Special Investigator (SI) John Rante. During the investigation, SI interviewed two clients (C1-C2), four staff (S1-S4), one legal guardian and one teacher. SI attempted to interview one client (C3), but SI was unable to obtain their statement. Pertinent records were obtained and reviewed. On May 12, 2025, Community Care Licensing (CCL) received an allegation that minor was sexually assaulted while in care. It was reported that C1 was assaulted multiple times. It was reported that C1 was asked to touch the perpetrator, and it was believed to be the same perpetrator each time. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 11/17/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On July 07, 2022 at 09: A.M., Licensing Program Analyst (LPA) Marisol Lopez met with Program Director Ervey Salinas, Clinical Program Manager Marissa Jones and Assistance of Operations and Programming Nesha Roiz. The purpose of the inspection is to conduct the pre-licensing inspection for San Diego Center for Children Group Home. The group home was toured inside and out with the applicants. Applicants are applying for a maximum capacity of forty eight ambulatory clients. The group home consists of two buildings, one with the capacity of 30 clients and one with the capacity of 18 clients. The group home will serve clients between the age of 06-17 years old. The Clark building, includes East Unit, which consists of 6 bedrooms with two twin beds in each room. Room one and room two share a joint bathroom and all other rooms have a single attached bathroom. South Unit consists of 5 individual bedrooms. One bedroom is double occupancy and four single occupancy. Room one and two share a joint bathroom and all other rooms have a single attached bathroom. West Unit consists of 6 bedrooms with two beds to each room. Room five and six share a joint bathroom and all other rooms have a single attached bathroom. The Ferguson Building, includes Bedrock, which consists of 9 individual bedrooms with a single bed, 2 bathrooms and 2 showers in the unit and Skyline consists of 7 individual bedrooms with a single bed, 1 double occupancy bedroom, 2 showers and 2 bathrooms in the unit. All bedrooms in the units had adequate beds, lighting, shelf, dressers and closet space for client's belongings. There is sufficient linens, blankets, towels and pillows. Camera's were observed only in common areas. All hazardous items have been properly made inaccessible. The facility's smoke detectors are hard wired in to a central location on campus and were last tested June 05, 2022 at 8:30am. There is a first aid kit maintained in each unit. The medication and additional first aid is maintained in the nursing department. (See continuation form LIC809-C dated 07/07/22) The facility outside grounds was also inspected and it was observed to be clean and well maintained. On the facility campus there are multiple buildings that contain training/classrooms that include: art room, game room, family rooms, conference rooms, and indoor recreation areas. Each of the Units water temperature was inspected and measured between 105-120 degrees. LPA completed the component III Orientation and discussed Incident reporting, including incidents related to Assembly Bill 388 law enforcement contacts as well as incidents involving emergency interventions. Exit interview conducted and a copy of this report was discussed and provided to program administrator Ervey Salinas.

report_type: Facility Evaluation

visit_type: Prelicensing

met_with: Every Salinas


summary: Facility Evaluation

raw_content:
Narrative:
On January 25, 2023 at 09: A.M., Licensing Program Analyst (LPA) Marisol Lopez met with Program Director Ervey Salinas and Clinical Program Manager Marissa Jones. The purpose of the inspection is to conduct the post-licensing inspection for San Diego Center for Children Group Home. The group home was toured inside and out. The group home is licensed for a maximum capacity of forty eight ambulatory clients and will serve clients between the age of 06-17 years old. The group home consists of two buildings, one with the capacity of 30 clients and one with the capacity of 18 clients. The Clark building, includes the East Unit, West Unit, South Unit, and Nurse Station. The Ferguson Building, includes the Skyline Unit, Bedrock Unit, and Nurse Station. The bedrooms are furnished and have adequate beds, lighting, shelf, dressers and closet space for client's belongings. Individual beds were observed with clean linens, pillows, comforters, mattress covers and mattresses. LPA observed clean bath towels, and washcloths available for clients. The bathrooms were clean and in good repair. The facility has air conditioner throughout the facility and maintained at a comfortable temperature. Hot water temperature measures 117.0 degrees. Camera's were observed only in common areas. All hazardous items have been properly made inaccessible to clients. The facility's smoke detectors are hard wired in to a central location on campus and were last tested December 31, 2022 at 8:30am. There is a first aid kit maintained in each unit. The medication and additional first aid is maintained in the nursing department. The facility outside grounds includes a playground, basketball courts, grass area, and it was observed to be clean and well maintained. On the facility campus training/classrooms includes an art room, game room, family rooms, conference rooms, and indoor recreation areas. The facility maintains at least one week supply of nonperishable foods, snacks, and at least two day supply of perishable foods. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, and current menu. (See continuation form LIC809-C dated 01/25/23) LPA reviewed physical plant, operations, disaster preparedness, and emergency Intervention. LPA conducted staff and client file reviews and interviews. LPA conducted 5 of 5 staff file reviews, 5 of 5 staff interviews, 10 of 10 client file reviews and 5 of 5 client interviews. Based on the facility inspection and file reviews conducted, there are no deficiencies found at this time. A exit interview was conducted. A copy of this report was reviewed and given to Ervey Salinas, Program Administrator along with appeal rights and Confidential Names List (LIC 811).

met_with: Ervey Salinas


summary: Facility Evaluation

raw_content:
Narrative:
On July 31, 2023, at 2:00PM, Licensing Program Analyst (LPA) Carol Anderson conducted an unannounced annual/required inspection at the facility. LPA met with Clinical Program Manager Marissa Jones. LPA will interview clients and staff on another date and time due to health concerns at the facility this time. LPA reviewed five client files and five staff file and clients, staff files had the necessary forms in file. Client and staff files are stored and locked in a cabinet in the administration office. Due to time constraints, the annual/required inspection is being extended to conduct an inspection of the units, staff and clients' interviews. A review of Guardian on July 31, 2023 indicates that all facility staff associated to the facility had DOJ, FBI and child abuse index checks clearances. Based on file review this date, no deficiencies noted. An exit interview was conducted, and this report was given to Clinical Program Manager Marissa Jones.

visit_type: Annual

met_with: Marissa Jones


summary: Facility Evaluation

raw_content:
Narrative:
On August 23, 2023, at 10:00AM, Licensing Program Analyst (LPA) Carol Anderson, Melissa Bernstein, Project Director Chadwick Center Rady Children Hospital, Andrea Hazen, Research Scientist Chadwick Center Rady Children Hospital and Al Killen-Harvey and Lead Trainer Chadwick Center Rady Children Hospital conducted case management inspection to the facility. LPA and Rady Children's Hospital representatives met with Ervey Salinas, Senior Director and Yasmin Williams, Clinical Program Manager. The purpose of the case management inspection is to conduct an annual continuation to interview staff and clients and inspect the facility. LPA interviewed four staff. Clients were not available to be interviewed. Based on observations made during the inspection, no deficiencies observed during today's inspection. An exit interview was conducted, and this report and a copy of this report was provided to Clinical Director Senior Director Ervey Salinas.

visit_type: Case Management


summary: Facility Evaluation

raw_content:
Narrative:
On January 5, 2024, at 10: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced inspection at the facility and met with Melissa De Villa, Supervisor. The purpose of the inspection is to conduct a case management. On 12/26/23 the Department became aware of a restraint involving C1 and S1 which occurred on 12/25/2023. LPA Jauregui is gathering additional information regarding the restraint. LPA Jauregui conducted one client interview and obtained S1's training documents and witness statements. Based on information gathered, further information is needed and the case management will be extended. An exit interview was conducted and copy of this report was provided to Yasmin Williams, Clinical Program Manager.

met_with: Melissa De Villa, Supervisor


summary: Facility Evaluation

raw_content:
Narrative:
On July 10, 2024 at 09: AM, Licensing Program Analyst (LPA) Lucero Jauregui and Licensing Program Manager (LPM) Dawn Segura met with Anneka Adame, Lead Shift Supervisor. The purpose of the inspection is to conduct a required annual inspection of the facility. The group home was toured inside and out. The group home is licensed for a maximum capacity of fifty- six ambulatory clients and will serve clients between the age of 6-17 years old. The group home consists of two buildings. The Clark building, includes the East Unit, West Unit, South Unit. The Ferguson Building, includes the Skyline Unit, Bedrock Unit, Seaside Unit and Nurse Station. The bedrooms are furnished and have adequate beds, lighting, shelf, dressers, and closet space for client's belongings. Individual beds were observed with mattress, pillow and linens. LPA observed clean bath towels, and washcloths available for clients. The bathrooms were clean and in good repair. The facility has air conditioner throughout the facility and maintained at a comfortable temperature. Hot water temperature measures 115.7 degrees. Camera's were observed only in common areas. All hazardous items have been properly made inaccessible to clients. The facility's smoke detectors are hard wired into a central location on campus. There is a first aid kit maintained in each unit. The medication and additional first aid is maintained in the nursing department. The facility outside grounds includes a playground, basketball courts, grass area, and it was observed to be clean and well maintained. On the facility campus training/classrooms includes an art room, game room, family rooms, conference rooms, and indoor recreation areas. The facility maintains at least one week supply of nonperishable foods, snacks, and at least two day supply of perishable foods. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, and current menu. (See continuation form LIC809-C dated 07/10/24) LPA reviewed disaster preparedness, and emergency Intervention. LPA and LPM reviewed five client files and LPA reviewed five staff files. LPA and LPM observed a deficiency in the client file review. See LIC 809D. An exit interview was conducted and Plan of Correction was developed with Anneka Adame, Lead Shift Supervisor. A copy of this report and appeal right were provided to Anneka Adame, Lead Shift Supervisor.

met_with: Anneka Adame, Lead Shift Supervisor


summary: Facility Evaluation

raw_content:
Narrative:
On July 30, 2024, at 9: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced inspection at the facility and met with Anneka Adame, Lead Shift Supervisor. The purpose of the inspection is to conduct a case management. On July 18, 2024 the Department received information regarding a staff having inappropriate interactions with the clients. LPA Jauregui is gathering additional information. LPA Jauregui conducted four client interviews obtained client roster and unit staff roster. Based on information gathered, further information is needed and the case management will be extended. An exit interview was conducted and copy of this report was provided to Anneka Adame, Lead Shift Supervisor


summary: Facility Evaluation

raw_content:
Narrative:
On January 14, 2025, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui and Associate Governmental Program Analyst (AGPA) Jade Diego conducted an unannounced inspection at the facility and met with Anneka Santibanez, Lead Shift Supervisor. The purpose of the inspection is to conduct a case management. On December 24, 2024 the Department received information regarding a staff having inappropriate interactions with the clients. LPA Jauregui is gathering additional information. LPA Jauregui conducted 5 client interviews obtained client roster and C1's treatment plan. Based on information gathered, further information is needed and the case management will be extended. An exit interview was conducted and copy of this report was provided to Anneka Santibanez, Lead Shift Supervisor


raw_content:
Narrative:
provide medical treatment for C1. Confidential interviews reflected mixed information. Some interviews reported hearing second-hand that C1 had been injured by staff attempting to them from climbing the fence. Other confidential interviews reported that staff did not physically intervene when clients attempted to run away from the facility, explaining that facility protocol requires staff to use verbal redirection and maintain sight supervision rather than physical intervention. It was additionally reported that C4 complained of experiencing an allergic reaction to facility food containing avocado. According to the allegation, when C4 reported the reaction to the facility nurse, the nurse only provided Tylenol. Licensing obtained nursing documentation regarding C4's allergic-reaction complaint, and the documentation indicated that the symptoms were assessed as non-life threatening. Other confidential interviews reported that the nurse conducted and determined that C4's symptoms were minor. In regard to the allegation that staff (S3) spoke inappropriately to youth in care (C2); it was reported that S3 called C2 "a retard" and that S3 makes similar insults to other clients. Confidential interviews reported that a different client overheard S3 calling C2 a derogatory term. Other confidential interviews reported that C2 couldn't remember an incident in which they were called a derogatory name by S3. Other confidential interviews reported that S3 never directed any insulting terms towards any clients. LPA received conflicting information. Based on confidential interviews, the allegations that staff did not seek timely medical attention for C1 and staff spoke inappropriately to C2 in care may have occurred, however, there was not a preponderance of evidence to support the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and provided to Anneka Santibanez, Residential Director.

Investigation Findings:
13On 12/04/2025, at 11: AM Licensing Program Analyst (LPA) Joon Choi conducted a visit to San Diego Center for Children Short Term Residential Treatment Facility (STRTP), and met with Anneka Santibanez, Residential Director, to deliver the investigative finding for the allegation listed above. On 07/01/2025, Community Care Licensing received allegations that staff did not seek timely medical attention for youth and staff spoke inappropriately to youth in care. On 07/09/2025, LPA Lucero Jauregi conducted an initial visit to the facility, obtained pertinent documents and conducted a health and safety inspection. No immediate safety hazards were observed. In addition, LPA Choi interviewed client 2, 3 and 4 (C2-C4) and staff 1, 2, and 3 (S1-S3). Client 1 (C1) was unable to be interviewed because their contact information was unknown. Regarding the allegation that staff S1, S2 and S2 did not seek timely medical treatment for youth C1 and C4, it was reported that C1 attempted to run away from the facility by climbing a chain-link fence. Reports stated that facility staff pulled C1 off the fence, resulting in injury and that staff subsequently failed to CONTINUED ON THE NEXT PAGE UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 12/04/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Anneka Santibanez, Residential Director


raw_content:
Narrative:
is highly aggressive, especially when on a physical hold. It was added that C1 "spits, kicks, hits, head butts" and "is a very challenging youth to restrain due to C1's size and level of aggression and strength." Moreover, it was reported that C1 had bruises on their arms that lasted for weeks, after the use of the manual restraint. Confidential interviews reported that facility staff used unapproved techniques such as "pushing C1's face into the floor" during a manual restraint. Other confidential interviews reported that C1 often engages in defiant and physically aggressive behavior within the facility that necessitated the use of approved manual restraints. Confidential interviews reported that when a manual restraint hold is approved for C1 or any other client; then the facility nurse is alerted, and they respond quickly to "observe and supervise the hold." Confidential interviews reported that when facility staff use an approved manual restraint on C1; C1 was very resistant and struggled with staff which could obviously cause abrasions and bruise to C1. Confidential interviews reported that during the manual restraint holds that were approved to be used on C1, it was determined that facility staff were not observed to be unprofessional or use excessive force that was purposefully used to cause an injury to C1. Based on confidential interviews, the allegation that staff physically abused minor resulting in the minor sustaining bruises, may have occurred, however, there was not a preponderance of evidence to support the alleged violation. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted. A copy of this report (LIC 9099) and appeal rights were explained and provided to Anneka Santibanez, Residential Director.

Investigation Findings:
13On 12/04/2025, at 12: PM, Licensing Program Analyst (LPA) Joon Choi conducted a visit to San Diego Center for Children Short Term Residential Treatment Facility (STRTP), and met with Anneka Santibanez, Residential Director, to deliver the investigative finding for the allegation listed above. On 06/06/2025, Community Care Licensing received an allegation that staff physically abused a minor resulting in the minor sustaining bruises. On 06/11/2025, LPA Lucero Jauregi conducted an initial visit to the facility and conducted a health and safety inspection. No immediate safety hazards were observed. In addition, LPA Jauregi obtained documents pertinent to the investigation and interviewed client 1 (C1) and staff 1 (S1). In addition, LPA Choi interviewed staff 2, 3 and 4 (S2-S4). In regard to the allegation that staff (S2, S3, S4) physically abused minor (C1) resulting in the minor (C1) sustaining bruises; it was reported that when C1 was put on a manual restraint hold, and S2, S3, S4 slammed C1's head into a door and "no one cared." It was further reported that C1 is a "very big client" and CONTINUED ON THE NEXT PAGE UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 12/04/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On August 12, 2025, at 12: PM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced inspection at the facility and met with Anneka Santibanez, Lead Shift Supervisor. The purpose of the inspection is to conduct case management follow up. On July 14, 2024, the Department received an incident report reporting that three clients were left unattended while staff used the bathroom. It was reported that staff was getting ready to take the clients to the game room. It was reported that the staff left the unit to use the bathroom leading to four clients (C1-C4) being left unattended (C1-C4) for approximately five minutes. It was reported C1 stepped out of the unit and called for staff, and another staff member reported to the unit. On August 12, 2024, the Department received an incident report reporting that a client was left unattended while the client was sleeping, and the rest of the unit was being taken to dietary. It was reported that staff left the unit to take clients to lunch. It was reported that on the way to dietary, staff realized C5 was still in the unit sleeping. It was reported that staff returned to the unit and C5 was still sleeping and left unsupervised for four minutes. Based on information gathered, this posed potential health, safety, or personal rights risk to youth in care. The facility will be cited for violation of Title 22, Division 6, Chapter 1, Article 06. Continuing Requirements 80078(a) Responsibility for Providing Care and Supervision. An exit interview was conducted with Anneka Santibanez, Lead Shift Supervisor. Due to printer malfunction a copy of this report, LIC809D and appeal rights were emailed to Anneka Santibanez, Lead Shift Supervisor.


summary: Facility Evaluation

raw_content:
Narrative:
An unannounced case management inspection is being conducted by Licensing Program Analysts (LPAs) Jacob Salem and Lucero Jauregui in response to information received from the licensing agency on 8/28/2023 at 9: AM. It indicates that Staff (S1) obstructed the bathroom door to prevent Client (C1) from exiting on 8/23/2023. Please refer to the Confidential Names list dated 9/18/2023. LPAs interviewed six staff and five clients and observed a video of the incident. Confidential interviews indicated that C1 entered the restroom to take a shower and was without a towel or additional clothing. Confidential interviews indicated that S1 was concerned that C1 was going to exit the restroom naked. Confidential interviews indicated that C1 was banging on the door to be let out of the bathroom. LPAs observed a video recording of the incident that depicts S1 moving a chair in front of the bathroom door sitting in it and then S1 moving to the side and placing their foot in front of the door to prevent C1 from exiting the restroom. Based on the information gathered, the following violation has been identified: Personal Rights. This poses an immediate Health, Safety, or Personal Rights risk to children in care, and the facility will be cited for violating California Code of Regulations, Title Division Six, regulation 84072(d) Personal Rights. An exit interview was conducted, appeal rights were discussed, and a copy of this report was provided to facility staff.

met_with: Lynette Castillo


summary: Facility Evaluation

raw_content:
Narrative:
On January 5, 2024 at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced inspection at the facility and met with Yasmin Williams, Clinical Program Manager. The purpose of this inspection is to assess a deficiency observed. Community Care Licensing became aware of a Client (C1) being involved in a restraint in the unit on 8/13/2023. LPA conducted interviews with (C1), three staff (S1, S2, S4), and was unable to interview one staff (S3), despite multiple attempts to contact them due to staff no longer employed at the facility. LPA reviewed the following documents: Witness Statement forms from S1, S3, S4 , SIR dated 8/13/23, SIR dated 8/18/23 of revised video footage, suicidal Ideation worksheet, nursing note dated 8/13/23 21:05 and C1's needs and services plan. LPA viewed the facility's video recording of the unit dated 8/13/23. The video recording showed C1 throwing punches at the wall which led to S1 conducting a one person hold on C1. During the incident, the facility did not operate in accordance with the specified Plan of Operation - Emergency Intervention Plan. The facility's plan of operation indicates Safe and Positive Approaches (SPA) will be used in times when emergency intervention is needed. It is determined S1 did not follow the SPA principles by S1 initiating a one person hold. An exit interview was conducted, a copy of this report along with appeal rights was provided to Yasmin Williams, Clinical Program Manager.


summary: Facility Evaluation

raw_content:
Narrative:
On August 6, 2024, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced inspection at the facility and met with Marissa Jones, Clinical Program Manager & Michelle Drake, Shift Supervisor. The purpose of the inspection is to assess a civil penalty regarding fingerprint clearance. It was noted that staff (1) was working at the facility without a fingerprint clearance. LPA noted that Staff (S1) is listed as in process on Guardian System. Based on record review S1 staff has been working at the facility without obtaining background clearance, there the facility is being cited and immediate civil penalty of $500 will be assessed for the violation of California Code of Regulations, Title 22, Division Chapter Article 03. Application Procedures for Criminal Record Clearance 80019(e)(2) (See LIC 9099D). An exit interview was conducted, and Plan of Corrections was developed with Marissa Jones, Clinical Program Manager . A copy of this report and appeal rights were provided to Marissa Jones, Clinical Program Manager .


summary: Facility Evaluation

raw_content:
Narrative:
On December 17, 2024, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced case management visit at the facility and met with Anneka Santibanez, Lead Shift Supervisor. The purpose of this visit is to cite for a deficiency observed. On June 3, 2024, Community Care Licensing received a report alleging staff choked a minor, C1. LPA conducted two staff interviews (S1, S3) and one client interview (C1). Confidential interviews indicated C1 was under the bed in their bedroom and obtained S1's cell phone. Confidential interviews indicated C1 was waving the phone under the bed, and for S1 to regain access of the cell phone, S1 held C1's bicep by placing their hand on top of it. During the incident, the facility did not ensure C1 was accorded dignity in their personal relationships with staff. Based on confidential interviews, the facility will be cited for violating Title 22, Division Chapter Article 06. Continuing Requirements 84072(d)(18) Personal Rights. [See Lic9099d]. An exit interview was conducted and a plan of correction was developed with Anneka Santibanez, Lead Shift Supervisor. A copy of this report, LIC 9099D and appeal rights were provided to Anneka Santibanez, Lead Shift Supervisor.


summary: Complaint Investigation - Unsubstantiated

raw_content:
Narrative:
Confidential interview indicated C1 was walking behind C4 and C1 touched C4's buttocks. Confidential interview indicated school staff were made aware and addressed the incident appropriately. Confidential interview confirmed C1 and C4 were on the field and C1 accidentally touched C4. Another confidential interview indicated C1 touched C2 on the buttocks; however, there were no witnesses of inappropriate touching of C2. Confidential interview indicated a 10-foot distance restriction was placed between C1 and C2. Although confidential interviews revealed C1 touched C4, the investigation did not yield evidence to conclude that it occurred due to lack of supervision or with intentions to offend or cause harm to C2. Based on conflicting confidential interviews, the allegation that due to lack of supervision, minor touched another minor inappropriately may have happened or may be valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this signed report and appeal rights were provided to Anneka Santibanez, Lead Shift Supervisor.

Investigation Findings:
13On March 11, 2026 at AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Anneka Santibanez, Lead Shift Supervisor to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on October 28, 2025, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed one staff (S1), two clients (C1-C2, C6) and one relative. LPA attempted to interview C4 and C5 but was denied access to the children. Pertinent documents were obtained. On October 27, 2025, Community Care Licensing (CCL) received allegation that due to lack of supervision, minor touched another minor inappropriately. It was reported that C1 touched C2 on their buttocks and C2 was told to say it was an accident. It was reported that C2 consistently makes allegations against clients and staff. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: SAN DIEGO CENTER FOR CHILDRENFACILITY NUMBER: VISIT DATE: 03/11/2026


facility_name: SAN PASQUAL ACADEMY

raw_content:
Narrative:
Based on confidential interviews and records reviewed that C1 and C2 are engaging in inappropriate interactions due to lack of supervision, which may or may not have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Rich Boyer. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights will be emailed to the Administrator. A copy of this report will be placed in the facility file.

Investigation Findings:
13On 07/21/2023, at 10:00 am, Licensing Program Analyst's (LPA) Charmaine Linley and Jacob Salem arrived unannounced at the facility and met with Rich Boyer, Program Director, to discuss the investigative finding for the allegation noted above. LPA Linley conducted an inspection of the facility on 04/20/2023 at 9:45 am and no deficiencies were observed. LPA Linley interviewed three clients (C1-3), and eight staff (S1-8). LPA reviewed the following documents during the investigation: Client Roster, C1 and C Needs and Services Plan, and Employee Roster. LPA Linley requested a copy of the April staff schedule multiple times and did not receive a copy of the schedule. On 04/18/2023, Community Care Licensing (CCL) received an allegation that minors in care are engaging in inappropriate interactions due to lack of supervision. It was reported that C1 is being taken advantage of by C2 in a sexual nature. Confidential interviews did not corroborate the allegation with a preponderance of evidence. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FACILITY NAME: SAN PASQUAL ACADEMYFACILITY NUMBER: VISIT DATE: 07/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Rich Boyer


raw_content:
Narrative:
allegations with a preponderance of evidence. Based on confidential interviews and records reviewed that staff are not supervising minors leading to physical altercations and inappropriate behaviors, staff did not intervene when minor made inappropriate comments towards C1, staff did not safeguard C1's personal belongings, minor's room has pests, which may have occurred, however, it is not supported or proven by the evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Rich Boyer. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights will be emailed to the Administrator. A copy of this report will be placed in the facility file.

Investigation Findings:
13On 11/02/2023, at 10:05 am, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced at the facility and met with Rich Boyer, Program Director, to discuss the investigative finding for the allegations noted above. LPA Linley and Salem conducted an inspection of the facility on 07/21/2023 at 10:15 am and no deficiencies were observed. LPA Linley and Salem interviewed four clients (C1-4), and six staff (S1-6). LPA reviewed the following documents during the investigation: Client Roster, Special Incident Reports, July Schedule, Student Handbook, and Control Invoices. On 07/19/2023, Community Care Licensing (CCL) received allegations that staff are not supervising minors leading to physical altercations and inappropriate behaviors, staff did not intervene when minor made inappropriate comments towards C1, staff did not safeguard C1's personal belongings, minor's room has pests. Confidential interviews revealed conflicting statements. Confidential interviews did not corroborate the UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: SAN PASQUAL ACADEMYFACILITY NUMBER: VISIT DATE: 11/02/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
may have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Rich Boyer. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights will be emailed to the Facility Administrator. A copy of this report will be placed in the facility file.

Investigation Findings:
13On 12/04/2023, at 12:45 pm, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced at the facility and met with Rich Boyer, Program Director, to discuss the investigative finding for the allegation noted above. LPA conducted an inspection of the facility on 08/18/2023 at 1:20 pm and no deficiencies were observed. LPA Linley interviewed one client (C1), and three staff (S1-3). LPA reviewed the following documents during the investigation: C1's Child-Family-Team Meeting Notes, C1's Health and Education Passport, C1's Needs and Services Plan, and C1's School Enrollment Forms. On 08/17/2023, Community Care Licensing (CCL) received an allegation that staff are refusing to transport C1 to school. Confidential interviews revealed conflicting statements. Confidential interviews did not corroborate the allegation with a preponderance of evidence. Based on confidential interviews and records reviewed that staff are refusing to transport C1 to school, which UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: SAN PASQUAL ACADEMYFACILITY NUMBER: VISIT DATE: 12/04/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Conflicting interviews reported that the hole was fixed within two weeks. Confidential interviews reported that a verbal request was made to fix the hole in the bedroom, however, the facility did not have written documentation of the repair request. Confidential interviews reported that one of the bedrooms had ants for several days. Conflicting information reported that ants were not observed in the bedroom. Per LPA's observation, one of the bedrooms had ants and a call was made to pest control to spray the house during LPA's visit, however it was unknown if clients had brought the concern of the ants to the staff's attention prior to the inspection. Thus, confidential interviews did not corroborate the allegations with a preponderance of evidence. Based on confidential interviews and records reviewed the allegations, that the licensee does not ensure the facility is in good repair and the licensee does not ensure the facility is free from pests, which may have occurred, however, it is not supported or proven by the evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Wayne Ferguson. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights will be emailed to the Administrator. A copy of this report will be placed in the facility file.

Investigation Findings:
13On 12/19/2023, at 8:00 pm, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced at the facility and met with Wayne Ferguson, Deputy Director, to discuss the investigative finding for the allegations noted above. LPA conducted an inspection of the facility on 11/02/2023 at 10:30 am and no deficiencies were observed. LPA Linley interviewed two clients (C1, C2) and LPA interviewed four staff (S1-4). LPA reviewed the following documents during the investigation: Pest control invoices and August and September Compliance Review Reports. On 10/23/2023, Community Care Licensing (CCL) received allegations that the licensee does not ensure the facility is in good repair and the licensee does not ensure the facility is free from pests. It was reported that one of the bedrooms has a hole in the wall, has bugs, and the outlets do not work. It was reported that staff are aware of the condition of the room and have not been willing to fix it. Confidential interviews revealed conflicting statements. Some interviews reported the hole in the bedroom was not fixed for several months. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: SAN PASQUAL ACADEMYFACILITY NUMBER: VISIT DATE: 12/19/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Wayne Ferguson


raw_content:
Narrative:
Some interviews reported that C1 was offered first aid and an ice pack. Conflicting interviews reported that C1 was not offered medical attention and had to call emergency services for an ambulance to take them to the Emergency Room. Thus, confidential interviews did not corroborate the allegation with a preponderance of evidence. Based on confidential interviews and records, the allegation that staff did not seek C1 medical attention, which may have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Rich Boyer, Program Director. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights was emailed to the Administrator. A copy of this report will be placed in the facility file.

Investigation Findings:
13On February 27, 2024 at 11:20 am, Licensing Program Analyst (LPA) Charmaine Linley conducted an unannounced complaint inspection at the above facility. LPA Linley met with Rich Boyer, Program Director. The purpose of the inspection was to deliver the findings of the complaint investigation. LPA Linley conducted an inspection of the facility on 10/11/2023 at 2:05 pm and no deficiencies were found. LPA Linley interviewed four clients (C1-4), one Protective Services Worker and Supervisor (PSW, PSS), and five staff (S1-5). During the investigation, the following documents were reviewed: Client Roster, Personnel Report, C1's Needs and Services Plan, C2's Needs and Services Plan, Special Incident Report, C1's visitation paperwork, Van mileage log, and photos of C1 and C2. On 10/09/2023, Community Care Licensing (CCL) received an allegation that staff did not seek youth medical attention. Confidential interviews revealed conflicting statements. It was reported that C1 was involved in a physical altercation and had injuries to their face and staff did not offer C1 medical attention. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: SAN PASQUAL ACADEMYFACILITY NUMBER: VISIT DATE: 02/27/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Based on confidential interviews and record review the allegation that S6 spoke to C1 in an inappropriate manner is substantiated. The preponderance of evidence standard has been met. The facility is cited for violation of the California Code of Regulations, Title Division Six, regulation 84072(d)(10) Personal Rights. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Rich Boyer. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights were emailed to Rich Boyer. A copy of this report will be placed in the facility file. indicated that sometimes the facility does not have enough staff to open the gym and supervise the clients in the gym or recreational areas. Confidential interviews indicated the facility is trying to hire additional employees to work on the weekends. Confidential interviews did not corroborate the allegation with a preponderance of evidence. Based on confidential interviews and records reviewed the allegation that staff are not meeting the needs of youth in care, which may have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Rich Boyer. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights were emailed to Rich Boyer. A copy of this report will be placed in the facility file.

Investigation Findings:
13On March 20, 2024, at 11:55 am, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced at the facility and met with Rich Boyer, Program Director, to discuss the investigative finding for the allegation noted above. LPA conducted an inspection of the facility on January 24, 2024, at 2:30 pm and no deficiencies were observed. LPA interviewed eight clients (C1-8) and five staff (S1-5). LPA reviewed the following documents during the investigation: Special Incident Report, Client Roster, Staff Schedules, and Recreational Activity Schedules. On January 18, 2024, Community Care Licensing (CCL) received an allegation that S6 spoke to C1 in an inappropriate manner. It was reported that C1 made inappropriate comments to S6 and S6 responded, "hoe-ass staff hates you too." Confidential interviews confirmed that S6 responded to C1 with inappropriate comments. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: SAN PASQUAL ACADEMYFACILITY NUMBER: VISIT DATE: 03/20/2024

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion: