summary: Facility Evaluation

raw_content:
Narrative:
***This is an amended report of a report originally issued on June 28, 2023*** On June 28, 2023, at 9: AM Licensing Program Analyst (LPA), Michael Almaraz, began a pre-licensing inspection for a Group Home (GH) license. LPA met with Administrator, Teresa Valles, who led a tour of the home. The home was toured inside and out with the applicants. Applicants were applying for a maximum capacity of 12 clients. The home was approved for 12 non-ambulatory clients ages 10 year old and non-minor dependent (NMD). The home is a one-story residence with seven bedrooms and seven and a half bathrooms. The home is set as: Bedroom # The room consist of a full size bed. It sleeps one non-ambulatory client- vacant. Bedroom # The room consist of a full size bed. It sleeps one non-ambulatory client- vacant Bedroom # The room consist of a full size bed. It sleeps one non-ambulatory client- vacant Bedroom# The room consist of a full size bed. It sleeps one ambulatory client- vacant Bedroom# The room consist of a full size bed. It sleeps one non-ambulatory client- vacant. Bedroom # The room consist of a full-size bed. It sleeps one non-ambulatory client- vacant. Bedroom # The room consist of a full-size bed. It sleeps one non-ambulatory client- vacant. Bedrooms were arranged so that no more than two children share a room. No room commonly used for other purposes was used as a bedroom, and no bedroom serves as a passageway to another room. Additionally, there was kitchen, dining room, a living room furnished with couches, a staff office, a washroom, and a study room furnished with couches, desks and a television. There was adequate drawer and closet space for children's belongings. The smoke detectors and carbon monoxide detectors were checked and were working properly. (continued on page 2...) All hazardous items have been properly made inaccessible to areas where children will not have access. The medication will be stored in the team administrators office. Sharp knives were inaccessible and stored in the kitchen in a locked safe. Cleansers/chemicals were locked and stored in a cabinet in the kitchen. First Aid kit was accessible and stored in the staff office. There were no guns or weapons as stated by Ms. Valles. The hot water temperature was tested and noted to be at 113 degrees Fahrenheit. Applicants understands that the water temperature must be maintained within the regulation range of 105-120 degrees. Trash cans for storage of solid waste had tight fitting lids. Personal Rights, The Facility Sketch, Emergency Disaster Plan, house rules and ombudsman posters were posted in the kitchen by the garage door. The facility had the emergency intervention plan in place. Outside the facility, there was two covered patio areas and a courtyard. The yard was observed to be clean and free of hazards. Based on this inspection, the home is appropriate for a capacity of 12 non-ambulatory clients. The request of License will be forwarded to Licensing Program Manager for final approval. Exit interview conducted and a copy of this report was discussed and provided to Teresa Valles.

met_with: Teresa Valles


state: CA

facility_name: TRINITY YOUTH SERVICES YUCAIPA INDEPENDENCE HOUSE

summary: Facility Evaluation

raw_content:
Narrative:
On December 4, 2024, at 11: AM Licensing Program Analysts (LPAs) Michael Almaraz and Jacob Ortega met with Program Director, Donee Piacitelli, to issue this report. Due to technical difficulties required annual was completed with the post licensing visit but annual credit was not given. This report is to document that the required annual was completed with the post licensing inspection on August 27, 2024, at 12: PM. A copy of this report was explained and provided to Donee Piacitelli.

report_type: Facility Evaluation

visit_type: Annual

met_with: Donee Piacitelli


summary: Facility Evaluation

raw_content:
Narrative:
***This is an amended report of the report*** On August 27, 2024, at 12: PM Licensing Program Analyst (LPA), Michael Almaraz, arrived unannounced at the facility listed above for the purpose of conducting a post-licensing inspection and a required annual inspection. LPA met with Residential Director, Gil Quinbar, who led a tour of the home. The home was toured inside and out. The home was approved for 12 non-ambulatory clients ages 10 year old and non-minor dependent (NMD). The home is a one story residence with seven bedrooms and seven and a half bathrooms. LPA observed that the Facility Sketch, Emergency Disaster Plan, Personal Rights, and Visitation policies were posted in a common area of the home. Living room is furnished with couches and has tabletop activities. LPA observed Wi-Fi and a telephone. The clients are provided the Wi-Fi pass code during intake. Wi-Fi is available 24 hours a day. The kitchen has a sink and refrigerator with perishable food. The cabinets have nonperishable food, and a weekly menu is posted. The home is set as: Bedroom # The room consist of a full size bed. It sleeps one ambulatory client. Bedroom # The room consist of a full size bed. It sleeps one ambulatory client. Bedroom # The room consist of a full size bed. It sleeps one ambulatory client. Bedroom# The room consist of a full size bed. It sleeps one ambulatory client. Bedroom# The room consist of a full size bed. It sleeps one ambulatory client. Bedroom # The room consist of a full-size bed. It sleeps one ambulatory client.. Bedroom # The room consist of a full-size bed. It sleeps one ambulatory client- vacant. Bedrooms were arranged so that no more than two clients share a bedroom, and there is one client per bed. No room commonly used for other purposes is used as a bedroom, and no bedroom serves as a passageway. (...) All hazardous items have been properly made inaccessible to areas where children will not have access. The medication was stored in the team administrator's office. Sharp knives were inaccessible and stored in the kitchen in a locked box. Cleansers/chemicals were locked and stored in a cabinet. First Aid kit was accessible and stored in the staff office. There were no guns or weapons as stated by Mr. Quinbar. The hot water temperature was tested and noted to be at 113 degrees Fahrenheit. Applicants understands that the water temperature must be maintained within the regulation range of 105-120 degrees. Personal Rights, The Facility Sketch, Emergency Disaster Plan, house rules, grievance procedures, and ombudsman posters were posted in the hallway near the kitchen. The facility had the emergency intervention plan in place. Outside the facility, there was two covered patio areas and a courtyard. The yard was observed to be clean and free of hazards. Based on LPA observation, record review, and interviews, the facility is issued a Type B violations: Physical Plant 80088(f)(1). A copy of this report, LIC 809D, and appeal rights were provided and explained to Gil Quinbar .

met_with: Residential Director Gil Quinbar


summary: Facility Evaluation

raw_content:
Narrative:
On June 5, 2025 at 9:10 am Licensing Program Analyst (LPA) Jacob Ortega met with Campus Director (CD) Donee Piacitelli. LPA met with CD regarding a case management deficiency that was observed by LPA upon arriving for a random annual inspection at the facility on 06/05/2025. Upon arrival LPA was greeted by Staff 1 (S1) and was informed that there was no manager on site while there were clients present at the facility. Based on information gathered and LPA observation the facility is being cited for CCR 84065(d) The Licensee shall designate at least one facility manager to be present at the facility at all times when children are present. Due to this GH facility does meet CCR requirements and is being issued a Type A violation. A signed copy of this report, the LIC 809-D and LIC 811 were provided. Appeal rights were provided to Donee Piacitelli Campus Director.

visit_type: Case Management

met_with: Donee Piacitelli Campus Director


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA), Michael Almaraz, conducted an unannounced case management inspection on February 6, 2025, at 2: PM. During the inspection, LPA met with Trinity Youth Services Yucaipa Independence House Case Manager, Karen Carmona. The purpose of the inspection was to address information obtained during a review of an incident that occurred on or around November 26, 2024, involving staff 1 (S1) listed on confidential names list (LIC 811) dated February 6, 2025. LPA reviewed the facility file on December 4, 2024, at 12: PM. During LPA's record review of the facility file it was noted that the facility did not request a transfer of a criminal record clearance as specified in Section 80019(f) for S1. Facility will be cited for violation of Title Regulations 80019(e)(3) Criminal Record Clearance. Based on LPA's record review the preponderance of evidence standard has been met that the facility did not request a transfer of a criminal record clearance from one state licensed facility to another as required. An exit interview was conducted, a copy of this report along with LIC 809D, LIC 421B, LIC 811, and appeal rights were provided to Karen Carmona.

met_with: Karen Carmona


facility_name: TROY RESIDENTIAL SERVICES

summary: Facility Evaluation

raw_content:
Narrative:
On October 16, 2025, Licensing Program Analysts (LPAs), Melissa Renovato and Reyna Martinez, traveled to Troy Residential Services in Modesto, CA. The purpose of the visit was to conduct a pre-licensing Facility Inspection. LPAs were met at the facility by Applicant/Licensee, James Khan and Administrator, Georgina Hernandez. LPAs toured the facility and observed the following listed below. 1. The staff and client files will be locked in the office cabinet. 2. In the laundry cabinet is where chemicals, disinfectants, and cleaning products are stored and locked and inaccessible to clients. 3. In the hallway LPAs observed a fire extinguisher, last serviced January 6, 2025. 4. In the hall closet LPAs observed a first aid kit including all required items and first aid manual are included in the kit. 5. In the kitchen LPAs observed well operating refrigerator. Licensee has thermometers that will be installed in refrigerator. The facility maintained a trash can with a lid in the kitchen. 6. The dining room has a table with chairs to accommodate the number of clients. 7. The house has four bedrooms- for ambulatory, four single occupancy, all located on one single level. Bedrooms are accommodating of all required furnishings and storage space. 8. The facility has adequate storage space and furniture. Continued on Page 2... Continued from Page 1... 11. Adequate food storage space observed. Perishable and non-perishable foods will be available before clients are placed in the facility. 12. Facility has two full restrooms, and all are operable. Facility is to ensure water temperature is maintained between 105 and 120 degrees. All restrooms are stored with hand soap, toilet paper, and paper towels. 13. The temperature of the facility was a comfortable temperature of 72 degrees. 14. Facility has extra towels and linens for all clients. 15. The home has operating smoke alarms and a carbon monoxide detector. 16. The facility does not have a firearm or ammunition. Pending Items and documentation needing to be completed: · One box/container with lock for room temperature medication and one box/container with lock for refrigerated medication. Both boxes/containers made inaccessible to clients. · Backyard - fence panel and base board replacement, removal of metal standing pole, clean up of spider webs, and gardening plastic removal. · Bathroom 1 - barrier for door with access to backyard to make inaccessible to clients. · Bathroom 2 - in ground tub with non-slip mat. · Posting of Fire Clearance and Emergency Disaster Plan in common area. · Discussion of activity personal time for clients. · Agency will make sure all staff and board member receives a background clearance with FBI, CACI, and DOJ and are associated in Guardian. · Emergency Disaster/Mass causality plan grab and go. · Posting of weekly menu and activity calendar. This report was discussed and reviewed. All corrections must be corrected and proof of corrections submitted to LPA prior to licensure. A copy of this report was provided to James Khan.

visit_type: Prelicensing

met_with: James Khan


summary: Facility Evaluation - 2 deficiencies

raw_content:
Narrative:
On April 2, 2026, Licensing Program Analyst (LPA) Melissa Renovato traveled to Troy Residential Group Home located in Modesto, CA to conduct a post-licensing inspection. The facility was licensed on December 16, 2025. LPA was met at the facility by Administrator Georgina Hernandez. A physical plant inspection was completed and included the following observations and checks: Facility grounds are clean and free of debris. Adequate indoor and outdoor activity space and materials observed. All required forms are posted. The temperature of the facility was a comfortable temperature of 68 degrees. Water temperature read 120 degrees Fahrenheit. All facility smoke detectors are in appropriate working order and fire extinguisher is properly charged and serviced. The kitchen has a full-size refrigerator and is operating at safe temperature. Facility maintains an adequate supply of perishable and non-perishable foods and food menu is posted. Knives and sharps are key locked and inaccessible to clients. Chemical, disinfectants, and cleaning solutions are key locked and inaccessible to clients. The dining room is equipped with a large table and chairs accommodating of all clients. There are four ambulatory bedrooms, single occupancy, all located on one single level. Bedrooms are accommodating of all required furnishings and storage space. All rooms are equipped with a fire alarm and trash can. Individual beds were observed and appropriate clean linens and are in good repair. Facility has two full restrooms and one half restroom for staff in operable conditions. The restrooms are stored with hand soap, toilet paper, and paper towels. Medication box is locked and inaccessible to clients. Currently there are no clients on medication. First Aid kit is stored in the medication cabinet and is complete with all first aid items. The facility has a staff office and is inaccessible to clients. The facility stores extra supplies of linens, personal hygiene products, and emergency food supply. There are no firearms or weapons allowed in the facility. There are no bodies of water on the facility grounds. LPA verified that all facility staff have received child abuse index clearances and fingerprint clearances. Facility staff meet requirements of respective job descriptions. Facility employs one Administrator and one Direct Support Professional. LPA will need to return to the facility to review staff files and conduct staff and client interviews. The facility is being cited one type A for CCR Personnel Requirements 84065(i) and five type B citations, CCR Complaint Procedures 84072.2(a)(3), CCR Emergency Intervention Staff Training 84365(d)(1), CCR Personnel Records 80066(a), CCR Personnel Records 84066(b)(3), and CCR Personnel Requirements 80065(g)(1). See attached deficiency pages. A copy of this report was left with Georgina Hernandez at the conclusion of the inspection.

Deficiencies:
84065(i): Personnel Requirements

(i) Notwithstanding Sections 80065(f)(1) through (6), new child care staff hired on or after July 1, 1999, shall complete a minimum of 24 hours of initial training comprised of the 8 and 16-hour training as specified in (1) and (2) below
80066(a): Personnel Records

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information

met_with: Georgina Hernandez


facility_name: TURNING POINT-HAMPTON COURT

summary: Complaint Investigation - Unsubstantiated

raw_content:
Narrative:
Based on the confidential interviews, observation, and record review, it has been determined that although the allegations Group home child's phone calls are limited, and Group home child is given medication not prescribed by a physician may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview was conducted and a copy of this report will be emailed to the Facility Administrator due to technical difficulties with the printer.

Investigation Findings:
13On January 25, 2022 1:45pm Licensing Program Analyst (LPA) Enrique Hernandez arrived at the facility to deliver the findings of a complaint investigation. LPA Hernandez met with Diana Purdon and discussed the investigative findings. On July 21, 2020, the Department received a complaint alleging Group home child's phone calls are limited and Group home child is given medication not prescribed by a physician. Confidential interviews were conducted with 5 staff and 4 of the 4 clients. The following information was obtained during the course of the investigation: Group home child's phone calls are limited Confidential interviews and documentation obtained reported that clients can use the phone at any time, except if clients are having an issue at the time they want to use the phone. Some confidential statements from the interview were not very clear at the time of the interview. Group home child is given medication not prescribed by a physician Confidential interviews and documentation obtained reported that the only medication that is provided to clients is only if it is prescribed by a doctor. Some confidential statements from the interview were not very clear at the time of the interviews. Continue on LIC 9099-C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Enrique M Hernandez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: TURNING POINT-HAMPTON COURTFACILITY NUMBER: VISIT DATE: 01/25/2022

report_type: Complaint Investigation

met_with: Facility Administrator

complaint_status: unsubstantiated


summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Investigation Findings:
13On 01/04/2024 at 10:55am, Licensing Program Analyst (LPA), Christine Wilson met with Program Director,Administrator (PD), and concluded the investigation of the above allegation. During the course of this investigation, LPA Wilson conducted witness interviews, record reviews, and made observations. Based on all interviews conducted and documents obtained, the above allegation was found to be unsubstantiated, meaning that the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Supporting evidence includes the following: There were no direct witnesses identified to the alleged violation. There are no deficiencies to be cited at this time. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Program Director,Administrator


raw_content:
Investigation Findings:
13On 01/04/2024 at 11:10am, Licensing Program Analyst (LPA), Christine Wilson met with Program Director,Administrator (PD), and concluded the investigation of the above allegations. During the course of this investigation, LPA Wilson conducted witness interviews, record reviews, and made observations. Based on all interviews conducted and documents obtained, the above allegations were found to be unsubstantiated, meaning that the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. There were no direct witnesses identified to the alleged violations. Further, there were no medical reports or other forms of documentary validation available establishing the cause or the likelihood of the sustained injuries to be corporal punishment by the alleged perpetrators. There are no deficiencies to be cited at this time. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Investigation Findings:
13On 03/26/24 at 09:00AM Licensing Program Analyst (LPA) Jhane Haynes Haynes and Licensing Program Manager (LPM) Kevin Sauk arrived at the above facility for the purpose of concluding a complaint investigation. LPA met with Program Director Diana Purdon (PD) who granted access and together discussed complaint findings. During the investigation LPA Haynes interviewed and accounted for all relevant parties. It was reported and observed that all hazardous chemicals are inaccessible to clients in care. Based on interviews and records obtained, all clients come into care with a standard needs and service appraisal while an individualized plan is finalized. The complaint findings were determined to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. No deficiencies are to be cited at this time. An exit interview was conducted, and a copy of this report was emailed to the Program Director. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Jhane Haynes LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Diana Purdon Program Director(PD)


raw_content:
Narrative:
The investigation included review of facility file history, review of staff and client files, staff training, physical plant observations and review of related photographs. Investigators conducted multiple confidential interviews of six clients (current and former), nine staff members (current and former) and facility Administrator. Confidential interviews detailed occurrences of client's observations and/or experiences while in care involving staff's treatment towards clients. Interviews described that staff (S1 and S2), pulled resident's hair, pulled resident's ears, grabbed residents by the neck, choked residents with their sweatshirt hoodie, choked resident with their hands, and dragged residents on the floor. It was further revealed that clients have sustained bruises, scratches, and ripped shirts because of the abuse (LIC811, dated 9/5/2024). During this investigation it was also disclosed that staff members (S1 and S2) and possibly other staff, used an outdoor water hose on client (C1) while in the shower. Statements revealed admission of clients and staff hearing or witnessing the abuse towards C1. Witness accounts described hearing C1 screaming, C1's skin cold after the shower and no fog or condensation observed in the bathroom after the shower. Witness further confirmed C1 was fed aggressively by S2. The investigation further revealed that on or around 10/31/2022, S1 screwed the windows shut in client's (C2) bedroom reportedly to prevent C2 from eloping from the facility. After learning this incident, facility Administrator instructed staff to remove the screws from the window days later. Staff members were aware of staff's actions; however, this incident was not reported to CCL. Based on the confidential interviews and documentary evidence, the Department has determined that there is a preponderance of evidence that staff S1 and S2 physically abused clients C1, C2, C3 and C4 while in care. It was further determined based on gathered statements and physical observations and photographs of facility grounds, staff members S1 and S2 violated client's personal rights and/or caused safety hazards to clients in care. Therefore, the above allegations are substantiated. These actions pose an immediate health, safety, and personal rights risk of harm to children placed in care. The facility is issued citations in accordance with California Code of Regulations, Title 22, Division 6, Chapter 5, Article 6, 84072 (d)(19) Personal Rights and Reporting Requirements. See following page for the cited deficiencies. An exit interview was conducted, and appeal rights were discussed. A copy of this report, and appeal rights were provided to the Facility Administrator. Concerning allegation that staff denied food to resident(s) in care, confidential interviews found consistent statements that clients are not denied food by staff. Clients and staff informed that clients are afforded meals and snacks and not denied food unless there are documented dietary restrictions. LPA observed ample food supply (perishable and non-perishable) and snacks during the investigation. Statements and record review found that Staff ensure residents are provided their special dietary needs and specific instructions are documented for identified clients. Concerning allegation that staff mismanaged resident's personal belongings (money): Confidential interviews and record review revealed clients are afforded allowance according to their individual plan. Records were unable to identify or confirm allegation that staff mismanaged resident's personal belongings. Concerning allegation that staff did not follow residents' behavior plan as required. Confidential interviews and record review did not identify or produce specific concerns as to staff not following residents' behavior plan. Confidential interviews were unable to confirm or dispute the allegation that clients are threatened by staff as statements lacked corroborating evidence. Record review and confidential interviews found that residents are afforded visitation according to the individual visitation schedules. Statements and physical observations of facility grounds found facility staff take measures to ensure residents from wandering from the facility. Facility doors are equipped with alarms to alert staff when doors are opened or exiting. Record review and interviews indicate facility operates on a one-to-one staff to client ratio as approved. As to the allegation that Staff did not prevent resident in care from engaging in illegal activities, confidential interviews and record review lacked supporting evidence to support the alleged. Based on confidential interviews, documentary statements, record review, and unannounced facility observations during the investigation, determined that the reported allegations may have happened or may be valid, however, the allegations are not supported or proven by the evidence.

Investigation Findings:
13On September 5, 2024, at 10: AM, Licensing Program Analyst (LPA), Regina Martin conducted a subsequent complaint inspection to deliver findings concerning the above-mentioned allegations. LPA Martin met with Diana Purdon, Facility Administrator, to discuss the investigative outcome. The investigation was conducted jointly by Community Care Licensing (CCL) Investigator Romelia Munoz, and San Luis Obispo County District Attorney Investigator, Tim Murphy. On August 16, 2023, CCL received allegations that staff physically abused residents, staff emotionally and verbally abused residents, Staff handled residents in an aggressive manner, staff employed inappropriate forms of discipline with residents, staff inappropriately restrained residents, and staff did not accord dignity to residents in care. On August 24, 2023, LPA Regina Martin initiated the investigation, met with facility Administrator, reviewed files, and completed a safety assessment. (Continued on page 9099-C) SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Regina Martin LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION EL SEGUNDO CRP RO, N. Continental Blvd. #290B FACILITY NAME: TURNING POINT-HAMPTON COURTFACILITY NUMBER: VISIT DATE: 09/05/2024

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Diana Purdon, Facility Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On 12/09/2021 at 12:45 pm, Licensing Program Analyst (LPA) Enrique Hernandez conducted an unannounced inspection, at the above-said facility, for the purpose of conducting a Case Management Annual Inspection. LPA met with Diana Purdon Facility Administrator (FA), who granted access into the facility and a tour was conducted together with the Administrator. This is a single-story family home in a residential area with four bedrooms, three bathrooms, a living room, a family/activity room, a dining area, a kitchen, a laundry room, an Administrator's office and a backyard. There is no car garage. There is no pool or bodies of water. The home is license to care for four (4) children, ages 7 to 17 years, up to two children may be non-ambulatory. LPA observed the following: Bedroom #1: Is occupied by Client #1. There is a full-size bed, adequate drawer space and lighting. Bedroom #2: Is occupied by Client #2. There is one full size bed, adequate drawer space, closet and lighting. Bedroom #3: Is occupied by Client #3. There is a full-size bed, adequate drawer space and lighting. This bedroom has an exterior exit. Bedroom #4: Is occupied by Client #4. There is one full size bed, adequate drawer space and lighting. This bedroom has an exterior exit Continue on LIC9099-C The facility has comfortable mattresses, clean linens, blankets, and pillows, all in good repair. The home is clean, safe, sanitary, and in good repair. Medicines, disinfectants, and cleaning solutions are inaccessible to children stored locked in the laundry room. Hot water is kept at a safe temperature. Facility has a connected (whole house) smoke alarm/carbon monoxide detectors that meet the statutory requirements. Smoke detectors were tested and operable at the time of inspection. LPA observed two fire extinguishers in the facility (kitchen and bedroom hallway) that were operable at the time of inspection. There are no fire arms or dangerous weapons in the home. Facility maintains age appropriate first aid supplies in the home. The facility operates within capacity and limitations of license. There are no more than two children sharing a bedroom. Adequate supervision is provided for clients in care; all clients currently have a 1 to 1 staff per needs and services. facility ensures three nutritious meals, snacks, and special diets. Children in care are accorded personal rights. Facility submits special incident reports as required. LPA Hernandez reviewed the following sections with FA: Operations, disaster preparedness and Emer intervention. Due to time constraints, LPA's shall return to complete the Annual Inspection and review personnel and client's files to ensure it meets regulatory requirements. Also, clients and staff interviews will need to be conducted. Based on today's inspections two deficiencies were cited. PER California Code Regulation, TITLE 22, DIVISION 5, CHAPTERS 1, General Licensing Regulations See 809-D. Exit interview was conducted with the facility Administrator. A copy of this report was left with the facility administrator whose signature on this form confirm receipt of this document.

met_with: Diana Purdon


summary: Facility Evaluation

raw_content:
Narrative:
On 01/25/2022 at 1:45 pm, Licensing Program Analyst (LPA) Enrique Hernandez conducted an unannounced inspection, at the above-said facility, for the purpose of conducting a Case Management Annual Continuation. LPA met with Diana Purdon Facility Administrator (FA), who granted access into the facility and a tour was conducted together with the Administrator. LPA Hernandez conducted the file review for four clients (C1, C2, C3, C4) and file review of ten staff (S1,S2, S3, S4, S5, S6, S7, S8,S9 and S10). [See Confidential Names form (LIC811), dated 1/25/2022, for names.] There are no deficiencies cited per California Code of Regulations, Title Regulations, Division 6, chapters 5, Exit interview was conducted and a copy of this report will be emailed to the Facility Administrator due to technical difficulties with the printer.


summary: Facility Evaluation

raw_content:
Narrative:
On March 10, 2022, Licensing Program Analysts (LPAs) Enrique Hernandez and Nancy O'Connell conducted a Case Management - Incident inspection at the above facility, and met with Diana Purdon Facility Administrator (FA), in response to a Special Incident Report that was submitted to Community Care Licensing (CCL), in order to investigate a possible violation. The incident, which was received by the department, on 3/8/2022, involved Client 1 (C1), Staff 1 (S1) , and Staff #2 (S2). Incident began when C1 became agitated, and staff attempted to redirect her. C1 attempted to run at peers with hand extended and needed to be redirected and restrained by staff. S1 gave C PRN medication and C1 stopped showing signs of aggression and laid down on her bed and fell asleep 10mins later. [see LIC Confidential Names List form (LIC811), dated 03/10/2022, for names]. LPAs interviewed Facility Administrator. At this time, the Department has made no determination on whether a violation has occurred. Per California Code of Regulations, Title Regulations, Division 6, Chapter 1 & 5, there are no deficiencies to be cited at this time. A copy of this report will be emailed to FA, due to technical difficulties with the LPA's printer.


summary: Facility Evaluation

raw_content:
Narrative:
On 3/28/2022 at 10:51am, Licensing Program Analyst (LPA) Enrique Hernandez arrived at the above facility, for the purpose of conducting a Plan of Correction (POC) inspection in order to clear the deficiencies cited during the Case Management - deficiencies inspection conducted on On March 10, 2022. LPA met with Diana Purdon Facility Administrator (FA), who granted access into the facility. LPA received an email on 3/18/22 with pictures of the corrections cited on 3/10/2022. (See confidential name list LIC-811 dated 3/28/22) On 3/28/2022, at 10:55am, FA provided LPA with a tour of the facility, where LPA observed the following: Indoor: · Refrigerator contains leftovers with dates · Dishes are left in dish rack and not put away BR #1 · Room is observed to be clean and free from odor Bathroom #1 (near bedroom #2) · Toilet is clean, repaired and and in good condition · Wall behind doorknob is repaired with no hole or damage Bathroom #2 · Toilet is repaired and clean Staff Bathroom · Bathroom is clean and free of odor The deficiencies were cleared at the time of the inspection. A copy of this report will be emailed to FA, due to technical difficulties with the LPA's printer.


summary: Facility Evaluation

raw_content:
Narrative:
On 03/28/2022 at 10:51am, Licensing Program Analysts (LPA) Enrique Hernandez, and Nancy O'Connell conducted an unannounced inspection, at the above-said facility, for the purpose of conducting a Case Management Annual/Required. LPAs met with Diana Purdon Facility Administrator (FA), who granted access into the facility and a tour was conducted together with the Administrator. This is a single-story family home in a residential area with four bedrooms, three bathrooms, a living room, a family/activity room, a dining area, a kitchen, a laundry room, an Administrator's office and a backyard. There is no car garage. There is no pool or bodies of water. The home is license to care for four (4) children, ages 7 to 17 years, up to two children may be non-ambulatory. LPA observed the following: Bedroom #1: Is occupied by Client #1. There is a full-size bed, adequate drawer space and lighting. Bedroom is clean and in good repair. Bedroom #2: Is occupied by Client #2. There is one full size bed, adequate drawer space, closet and lighting. Bedroom is clean and in good repair. Bedroom #3: Is occupied by Client #3. There is a full-size bed, adequate drawer space and lighting. This bedroom has an exterior exit. Bedroom #4: Is occupied by Client #4. There is one full size bed, adequate drawer space and lighting. This bedroom has an exterior exit Continue on LIC9099-C The facility has comfortable mattresses, clean linens, blankets, and pillows, all in good repair. The home is clean, safe, sanitary, and in good repair. Medicines, disinfectants, and cleaning solutions are inaccessible to children stored locked in the laundry room. Hot water is kept at a safe temperature. Facility has a connected (whole house) smoke alarm/carbon monoxide detector that meet the statutory requirements. Smoke detectors were tested and operable at the time of inspection. LPAs observed two fire extinguishers in the facility (kitchen and bedroom hallway) that were operable at the time of inspection. There are no firearms or dangerous weapons in the home. Facility maintains age appropriate first aid supplies in the home.The facility operates within capacity and limitations of license. There are no more than two children sharing a bedroom. Adequate supervision is provided for clients in care; all clients currently have a 1 to 1 staff per needs and services plan. Facility ensures three nutritious meals/day, snacks, and special diets. Children in care are accorded personal rights. Facility submits special incident reports as required. LPA Hernandez and LPA O'Connell reviewed the following sections with FA: Operations, physical plan, disaster preparedness and Emer intervention. Due to time constraints, LPA's shall return to complete the Annual/Required Inspection and review personnel and client's files to ensure they meet regulatory requirements. Also, clients and staff interviews will need to be conducted. PER California Code Regulation, TITLE 22, DIVISION 5, CHAPTERS 1, General Licensing Regulations no deficiencies were cited at the time of the inspection Exit interview was conducted with the facility Administrator. A copy of this report emailed to FA due to technical difficulties with LPA's printer.


summary: Facility Evaluation

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Narrative:
Licensing Program Analyst Sethany Yem conducted a case management inspection on 11/1/23 at 12:35pm based on the number of relevant law enforcement contacts reported by the facility, pursuant to Health and Safety Code section 1538.7. During this inspection, 5 out of Direct Care Staff and 4 out of 4 youth files were reviewed. 2 out of Direct Care Staff and 2 out of 4 youths were interviewed. (See the Confidential Names List, LIC 811, 11/1/23). The Plan of Operation including policies and procedures were reviewed. Minutes from the Board Meeting Minutes related to the facility's incidents involving contact with law enforcement were reviewed. Based on the analysis of the confidential interviews and youth file review including the Needs and Services Plan, Individualized Plans, Behavior Plans, and Youth Safety Plans, the licensee uses trauma-informed and evidence-based de-escalation and intervention techniques when staff is responding to the behavior of a youth residing in the facility. Interviews with youth and staff indicate the licensee prohibits calls or threats to call law enforcement as a form of discipline. LPA observed documentation of completed training on policies and procedures on when and how to involve law enforcement in response to an incident. Training records show staff have been trained on Emergency Intervention as required. The licensee is contacting law enforcement in accordance to their Emergency Intervention Plan when there is an immediate risk of serious harm to a child or others. There are no deficiencies cited at this time. A copy of this report was discussed and provided to Administrator Diana Purdon.

met_with: Administrator Diana Purdon


summary: Facility Evaluation

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Narrative:
On 03/13/24 at 01:00PM Licensing Program Analyst (LPA) Jhane Haynes made an unannounced visit to the above facility for the purpose of conducting an annual inspection. LPA met with Diana Purdon Program Director (PD) who granted access to the facility. LPA reviewed files of all clients in care as well as the file of PD, FN, S1 and S2. Staff and client files are secured in staff office and are observed to be maintained with required documents. Staff files reflect current first aid/cpr certificates, relevant group home training and FBI, DOJ, and CACI clearance. Client files reflect ongoing needs and service plan, medical and immunization records. LPA also reviewed disaster plan and emergency drill log which are conducted monthly. Due to time constraints LPA will return to complete annual. No deficiencies will be cited today. An exit interview was conducted and report was emailed to Program Director.

met_with: Diana Purdon Program Director (PD)


summary: Facility Evaluation

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Narrative:
On 03/14/24 at 09:55AM Licensing Program Analyst (LPA) Jhane Haynes made an unannounced visit to the above facility for the purpose of continuing annual inspection. LPA met with Diana Purdon Program Director (PD) who granted access to the facility. Together PD and LPA toured the home. LPA observed the following: Activity Space is equipped with adequate seating and activities for clients. Staff Office is secured and equipped with 2 desks and storage closet. Client and staff files are secured. Dining/Kitchen is equipped with adequate seating for clients, two fridges with temperature no exceeding and freezer temperature not exceeding 0 degrees and functional kitchen appliances. There are snacks for in-between meals, perishables for two days and non-perishables for up to a week. Sharps and chemicals are stored in locked cabinets. Laundry/Med Room is equipped with washer, dryer and half bathroom for staff. Additional chemicals are secured in cabinets. Client medications and first aid with required dressings are also secured in cabinets. Living Room contains adequate seating for clients, TV and desk. Client grievances and personal rights are posted Bedroom #1 rooms C1 and is equipped with a full-size bed, adequate drawer space and lighting. This bedroom has an exterior exit. Entryway contains posting of license and personal rights. Bedroom#2 rooms C2 and is equipped with a full-size bed, adequate drawer space and lighting. This bedroom has an exterior exit. Bedroom#3 rooms C3 and is equipped with a full-size bed, adequate drawer space, closet and lighting. Hall contained linen storage closet and thermostat within regulated temperature. Bathroom#1 has functional sink, toilet and tub/shower combination. Water temperature does not exceed- (See LIC809-C) -regulation. Bedroom#4 rooms C4 and is equipped with a full-size bed, adequate drawer space and lighting. This bedroom has an exterior exit. Bathroom#2 has two functional sinks, toilet and separate shower and bathtub. Water temperature does not exceed regulation. There bathroom has an exterior exit. Closet#2 contains additional storage of supplies and youth items. Exterior pathways are unobstructed and free of debris. There is a large freezer, locked for extra food storage. Utility shut offs are located on side of building. LPA conducted interviews with PD, S1 and S2 and observed Board of Director's meeting minutes. Due to time constraints LPA was unable to interview clients at this time. No deficiencies will be cited today. An exit interview was conducted and report was emailed to the Program Director.


summary: Facility Evaluation

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Narrative:
On 07/25/24 at 1:01PM Licensing Program Analyst (LPA) Jhane Haynes made an unannounced visit to the above facility for the purpose of conducting a case management incident inspection for incident received by the department on 05/30/24. Client had unexplained bruising on their forearm. LPA met with the Program Director(PD) Diana Purdon who granted access to the facility. LPA conducted confidential interview with PD. LPA obtained contact information for C1's guardian and Vice Principal of Atascadero HS. Further investigation is needed to determine whether a violation occurred. No deficiencies will be cited at this time. An exit interview was conducted and this report was emailed to the Program Director.


summary: Facility Evaluation

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Narrative:
On September 25, 2024, at 12:00pm Licensing Program Analysts (LPA), Enrique Hernandez conducted a case management incident inspection/investigation at Hampton Court and met with the Facility Administrator, Diana Purdon, in response to Incident Report concerning inappropriate conduct of staff #1 (S1). The incident, report in part, alleged personal rights violation. [See LIC Confidential Names List form (LIC811), dated 9/25/2024, for names]. LPA Hernandez reviewed files and requested copies of the following documents: Staff #1 file Client records, Client Roster and Personnel Report (Schedule) LIC500. The incident requires further investigation. Upon completion, the Department's findings will be issued and discussed. There are no deficiencies cited per California Code of Regulations, at this time. Exit Interview conducted, and a copy of this report was provided to Facility Administrator (via email).

met_with: Diana Purdon/Facility Administrator


summary: Facility Evaluation

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Narrative:
On 03/27/2025, at 11:48 am, Licensing Program Analyst (LPA) Nestor Gomez arrived at the above facility, for the purpose of conducting an Annual Required Inspection on the Turning Point - Hampton Court (Group Home) facility. LPA Gomez and LPM Sauk met with Lead Direct Support Provider, Vanessa Black (S1) who granted access to the facility. A tour was conducted together with the Facility Administrator (FA), Diana Purdon. This is a single-story family home in a residential neighborhood with four bedrooms, three bathrooms, a living room, a family/activity room, a dining area, a kitchen, a laundry room, an Administrator's office and a backyard. There is no car garage. There is no body of water on the premises. The home is licensed to care for four (4) children, ages 7 to 17 years, up to two children may be non-ambulatory. The annual fees are current. The current census at the time of the inspection is 4. During the time of inspection, LPA Nestor conducted an inspection of the following areas: LPA observed the following: Bedroom #1: Is occupied by Client #1. There is a full-size bed, adequate drawer space and lighting. Bedroom is clean and in good repair. Bedroom has sound sensors on the door. Continue on 809-C (Page 1) Bedroom #2: Is occupied by Client #2. There is one full size bed, adequate drawer space, closet and lighting. Bedroom is clean and in good repair. Bedroom has sound sensors on the door. Bedroom #3: Is occupied by Client #3. There is a full-size bed, adequate drawer space and lighting. This bedroom has an exterior exit. Bedroom has sound sensors on the door. Bedroom #4: Is occupied by Client #4. There is one full size bed, adequate drawer space and lighting. This bedroom has an exterior exit. Bedroom has sound sensors on the door Living Room: This area of the facility contains an L-shaped office, 2 chairs, 1 table, 1 coffee table, and TV. Family/Activity Room (Blue Room): This area of the facility contains 2 bookshelves, TV, board games, 1 table, 1 couch, and 2 chairs. This spaced is used as an activity/school room. Dining Room/Kitchen: There is a dining table that seats 6, 2 refrigerator, and 1 fire extinguisher (expires 6/17/2025). The cleaning supplies are kept under the sink in a locked cabinet. Sharps were located in a locked cabinet under the sink as well, but per FA they were moved to a locked cabinet in the laundry room because a client was hyper focusing on the location of the knives. Laundry Room: Medicines, disinfectants, and cleaning solutions remain inaccessible to children and are stored and locked in cabinets inside the laundry room. Clients are allowed to enter to use washer/dry to help with their laundry and are supervised at all times. Administrator's Office: This area contains 2 desks and chairs that are equipped with a computer on each desk. Staff office is locked. Continue on 809-C (Page 2) Backyard: There was a grill with 2 propane tanks, a storage shed, and an outside freezer. The area is used for the clients to hang out and to barbeque. Smoke alarm/carbon monoxide detector system: Alarms were tested and operable at the time of the inspection. Alarms meet statutory requirements. LPA Observations: There are no firearms in the home. Sharps are kept and stored in a locked cabinet in the kitchen. Facility maintains age appropriate first aid supplies that are kept in a locked cabinet in the laundry room. Menu was posted beside the refrigerator by the laundry room and was current. Required postings were observed in the facility (license, personal rights, emergency disaster plan). There are no cameras located on the facility. There are no firearms in this facility. The temperature of the water in the facility that was dispense from the kitchen sink was 102 degrees Fahrenheit. Vehicles: 1. Toyota Sienna (Grey) Registration expires on 11/10/2025. Vehicle is insured through Nonprofits Insurance Alliance of California, and it expires on 01/28/2026. 2. Toyota Rav 4 (White). Registration expires on 08/02/2025. Vehicle is insured through Nonprofits Insurance Alliance of California, and it expires on 1/28/2026. Vin: 2t3k1rfv9rw346960 3. Toyota Rav 4 (White). Registration expires on 09/08/2025. Vehicle is insured through Nonprofits Insurance Alliance of California, and it expires on 1/28/2026. At the time of the inspection this vehicle is not in use because it was in an accident on 3/3/25. VIN: 2T3H1RFV9PC Continue on LIC809-C (Page 3) Staff Interview: LPA conducted four (4) staff interviews with FA, S1, S3, and S4. Client Interview: LPA conducted two (2) client interviews with C1 and C4. Due to time constraints, LPA will return to complete the Annual/Required Inspection and review personnel/client's files to ensure they meet regulatory requirements. Per California Code of Regulation, Title 22, there are no deficiencies to be cited. Exit interview was conducted with the FA and a copy of this report was emailed to FA (Page 4)

met_with: Vanessa Black - Lead Direct Support Provider


summary: Facility Evaluation

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Narrative:
On 04/22/2025, at 8:44 am, Licensing Program Analyst (LPA) Nestor Gomez returned to the above-mentioned facility to continue the annual inspection that was started on 03/27/2025. LPA Gomez met with Facility Administrator (FA), Diana Purdon who granted access to the facility. The following was observed during the Inspection: Staff Records Review: LPA reviewed four (4) staff records for the FA, S1, S3 and S4. Clients Records Review: LPA reviewed two (2) client records for C1 and C4 which meet qualification. There were no deficiencies observed or cited at this time. Exit interview was conducted with the Facility Administrator and a copy of this report was emailed to the Facility Administrator.

met_with: Diana Purdon - Facility Administgrator


summary: Facility Evaluation

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Narrative:
On March 10, 2022, at 11:30 am Licensing Program Analysts (LPA's) Enrique Hernandez and Nancy O'Connell, conducted an unannounced Case Management deficiencies inspection to Turning Point Hampton Court located at the above address. Diana Purdon Facility Administrator (FA) granted access into the facility and together conducted a tour of the entire facility, inside and out. The facility is licensed to care for four (4) children, ages 7-17 years, ambulatory only (See confidential name list LIC-811 dated 03/10/2022). During the inspection the following was observed: Indoor: · Refrigerator contains leftovers without dates · Dishes are left in dish rack and not put away BR #1 · Room has odor of urine Bathroom #1 (near bedroom #2) · Mold observed near toilet · Wall behind doorknob is broken from door hitting it Bathroom #2 · Toilet is broken on bottom where toilet meets the floor Staff Bathroom · Urine on floor near bottom of toilet Continue on LIC809-C LPA took pictures of all the deficiencies observed during the time of the inspection. Per California Code of Regulations, Title Regulations, Division 6, Chapter 1 & 5, there are no deficiencies to be cited at this time.the following deficiencies were observed and cited at the time of this inspection. (See LIC809-D)


summary: Facility Evaluation

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Narrative:
On 10/10/23 at 1:00pm, Licensing Program Analysts (LPA) Nancy O'Connell and LPA Jhane Haynes conducted an unannounced inspection, at the above-listed facility, for the purpose of conducting a Annual/Required Inspection. LPAs met with Diana Purdon, Facility Administrator (FA) who granted access into the facility. A tour was conducted together with the FA. This is a single-story family home in a residential neighborhood with four bedrooms, three bathrooms, a living room, a family/activity room, a dining area, a kitchen, a laundry room, an Administrator's office and a backyard. There is no car garage. There is no body of water on the premises. The home is licensed to care for four (4) children, ages 7 to 17 years, up to two children may be non-ambulatory. LPA observed the following: Bedroom #1: Is occupied by Client #1. There is a full-size bed, adequate drawer space and lighting. Bedroom is clean and in good repair. Bedroom has sound sensors on the door. Bedroom #2: Is occupied by Client #2. There is one full size bed, adequate drawer space, closet and lighting. Bedroom is clean and in good repair. Bedroom has sound sensors on the door. Bedroom #3: Is occupied by Client #3. There is a full-size bed, adequate drawer space and lighting. This bedroom has an exterior exit. Bedroom has sound sensors on the door. Bedroom #4: Is occupied by Client #4. There is one full size bed, adequate drawer space and lighting. This bedroom has an exterior exit. Bedroom has sound sensors on the door continued on LIC809C LPA inquired about documented approval for internal censors, and FA reports that documentation is not available at this time. LPA inquired about the reason for sensors and FA communicated that they are used for safety reasons for overnight staff to maintain supervision of clients. FA reports that the ratio of clients to staff is 1:1 during the day and 4:1 during the overnight shift, and staff may be engaged in activities that pull attention from maintaining supervision. LPA retained photos for department records. During a walkthrough of the facility, LPA observed dirt marks on walls throughout facility, mold and dust in the main client bathroom, cobwebs in main client bathroom, dust in the wall vents, overflow of debris coming out of dryer vents on external side of facility. LPA inquired about reason for unclean disposition of facility and FA reports that the staff have recently begun to address the issues. LPA retained photos for department records. Bedrooms have clean mattresses, clean linens, blankets, and pillows, all in good repair. Medicines, disinfectants, and cleaning solutions remain inaccessible to children and are stored and locked in the laundry room. Hot water is maintained at a safe temperature. Facility has a connected smoke alarm/carbon monoxide detector system that meets the statutory requirements. Smoke detectors were tested and operable at the time of inspection. LPAs observed fire extinguishers in the home that were operable at the time of inspection. There are no firearms or dangerous weapons in the home. Facility maintains age appropriate first aid supplies that are kept in the medication room. Facility ensures three meals per day, snacks, and special diets. Required postings were observed in the facility (license, personal rights, emergency disaster plan). LPAs inspected two facility vehicles and observed vehicles to be insured and registered. Continue on LIC9099-C LPA conducted an inspection of the outside area of the facility and observed multiple cleaning supplies left out near backyard porch area, window screens laying against wall near backdoor, old furniture and debris laying on ground and near backyard of the facility. LPA observed additional vineyard adjacent to backyard. FA reports that the vineyard is part of the facility property but could not confirm that is reflected on the facility sketch. LPA requested confirmation through documentation to be submitted-FA agreed. LPAs conducted one staff interview with S1 (see confidential names list on LIC811, dated 10/10/23, for names). Due to time constraints, LPAs will return to complete the Annual/Required Inspection and review personnel/client's files to ensure they meet regulatory requirements. Per California Code of Regulation, Title 22, there are two deficiencies that will be cited today. See LIC809D for details. Exit interview was conducted with the facility staff and a copy of this report was emailed to FA.

met_with: Diana Purdon Facility Administrator (FA)


summary: Facility Evaluation

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Narrative:
On 10/16/2024, at 7:55am Licensing Program Analyst (LPA) Enrique Hernandez conducted an unannounced follow Case Management - Incident inspection at Turning Point Hampton Court from the initial inspection that was conducted on 9/25/2024. LPA met with Diana Purdon Facility Administrator (FA), who granted access into the facility. LPA and FA discussed the incident Report that was submitted to Community Care Licensing (CCL), to deliver the findings. During the investigation, it was discovered that Staff #1 (S1) threw Client #1 (C1) to the ground and pulled C1's hair. Staff #2 (S2) and Staff #3 (S3) corroborated this incident as they were present during the altercation between S1 and C1. After the incident, C1 went AWOL from the facility. During the interview, S1 did not recall pulling C1's hair or throwing C1 on the floor. In addition, it was discovered that S1 instructed S2 and S3 to lie about the incident and not disclose what happened. Two days later, S2 and S3 reported the incident because they needed time to process it. LPA Informed the licensee there was an exact same violation issued on 09/05/24, and that today is a repeat. LPA will issue a Type A violation. A civil penalty of $250 for a repeat violation is assessed. See LIC809D and LIC421FC for details. No other deficiencies were observed. An exit interview was conducted. A copy of the report and appeal rights were. will be emailed to the facility administrator.


summary: Facility Evaluation

raw_content:
Narrative:
On 3/24/26, at 1:00 pm, Licensing Program Analyst (LPA) Nestor Gomez arrived at the above facility, for the purpose of conducting an Annual Required Inspection. LPA Gomez met with who granted access to the facility. This is a single-story family home in a residential neighborhood with four bedrooms, three bathrooms, a living room, a family/activity room, a dining area, a kitchen, a laundry room, an Administrator's office and a backyard. There is no car garage. There is no body of water on the premises. The home is licensed to care for four (4) children, ages 7 to 17 years, up to two children may be non-ambulatory. The current census is four (4). During the time of inspection, LPA Nestor conducted an inspection of the following areas: Kitchen: equipped with an oven, two (2) double door refrigerator and microwave. The pantry and two (2) refrigerators contained ample food for children in care that included both perishable and non-perishable foods. All appliances are in working order. The trash can in the kitchen was equipped with a lid. LPA observed metal butter knives in one of the doors in the kitchen. Bedroom #1: This bedroom is currently occupied by C1. There is a full-size bed, 3x3 square shelf, clothing rack, adequate drawer space and lighting. Bedroom is clean and in good repair. Bedroom has sound sensors on the door. This bedroom has an exterior exit. Continue on 809-C (Page 1) Hallway: Located in between Bedroom #1 and Bedroom#2. In this space there are several shelf filled with toys and a locked cabinet that contains snacks. C2 dresser is located within this hallway against a shelf. Bedroom #2: This bedroom is currently occupied by C2. There is one full size bed, one (1) sofa chair, one (1) desk chair, and padded walls. Bedroom is clean and in good repair. Bedroom has sound sensors on the door. This bedroom has an exterior exit. At the time of the inspection, S1 stated that C2's six (6) drawer dresser was placed in the hallway between bedroom #1 and #2 because C2 would hide objects in the dresser to self-harm. Bedroom #3: This bedroom is currently occupied by C3. There is a full-size bed, closet, six (6) drawer dresser, one (1) sofa chair, one (1) side table, and one (1) bookshelf. Bedroom has sound sensors on the door. Closet: located next to bedroom #3 and it contains extra linens for clients. Bedroom #4: This bedroom is currently occupied by C4. There is one full size bed, desk chair, six (6) drawer dresser, adequate drawer space and lighting. Bedroom has sound sensors on the door. Hallway: Located in between Bedroom #1 and Bathroom #2. This space contains another closet with more cleaning supplies that remains locked as well as two (2) black cabinets that contain extra supplies and extra hygiene. Bathroom #1: This bathroom is equipped with a cabinet, sink, toilet and bathtub/shower. Living Room: This area of the facility contains an L-shaped couch, 2 chairs, 1 table, 1 coffee table, and TV. Family/Activity Room (Blue Room): This area of the facility contains 2 bookshelves, TV, board games, 1 table, 1 couch, and 2 chairs. This spaced is used as an activity/school room. Dining Room: There is a dining table that seats six (6), two (2) refrigerators, and 1 fire extinguisher. Continue on 809-C (Page 2) Medication room/Laundry Room: Medication, disinfectants, and cleaning solutions remain inaccessible to children and are stored and locked in cabinets inside the laundry room. Clients are allowed to enter to use washer/dry to help with their laundry and are supervised at all times. The knives are stored in this room in a locked box within a locked cabinet. Laundry supplies and extra cleaning supplies are also located in this room inside locked cabinets. The client MARs are stored in this room. Bathroom #3 is adjacent to this room and only used by staff. Administrator's Office: This area contains 2 desks and chairs that are equipped with a computer on each desk. Staff office is locked. At the time of the inspection LPA did not have access to this room. Backyard: There was a grill with 2 propane tanks, a storage shed (LPA did not have access at the time of the inspection), and an outside freezer. Patio furniture is also located in the area that is equipped with nine (9) chairs and 2 tables. The area is used for the clients to hang out and to barbeque. There is a tether ball and basketball hoop that were not full secured. LPA observed the tether ball and basketball hoop to be held down by a few rocks. Additional Observations: The water temperature at the kitchen sink was tested and measured at 108 degrees Fahrenheit which meets licensing regulations. The cleaning supplies are stored cleaning supplies are stored in the medication room (remains locked), in a black and a white cabinet by the living room. Sharps are stored in a locked drawer next to the refrigerator and inside a locked safe in the medication room. There are three (3) fire extinguishers located in the facility. LPA observed the carbon monoxide/smoke detectors to be in working order when tested by the licensee. LPA observed that the mass casualty plan and grievance procedures were not posted. The personal rights were posted in the laundry room which clients only have access to under supervision. Continue on 809-C (Page 3) Staff Interview: LPA Nestor conducted two (2) staff interviews with S3 and S5. Client Interview: LPA Nestor conducted three (3) client interviews with C1, C2, and C4. Vehicles: LPA Nestor was informed that there are three (3) facility vehicles in total. LPA was only able to inspect the vehicles listed below at the time of the inspection. Vehicle is in good condition with no issues. Toyota Sienna (Grey) with current registration that expires on 10/14/2026. Insured by Nonprofits Insurance Alliance of California that expires on 1/28/2027. Toyota Rav4 (White) with current registration that expires on 09/08/2026. Insured by Nonprofits Insurance Alliance of California that expires on 1/28/2027. LPA Nestor will return to complete the inspection. There were two(2) deficiencies observed and cited at this time. See 809-D. A copy of this report was reviewed and provided to the facility administrator (FA) End of Inspection (Page 4)

met_with: Rendon


summary: Facility Evaluation

raw_content:
Narrative:
On 3/25/2026 at 8:37 am, Licensing Program Analyst (LPA) Nestor Gomez returned to the above-mentioned facility to continue the annual inspection that was started on 3/24/26. LPA Gomez met with Facility Administrator (FA), Diana Purdon, who granted access to the facility. Current Census is 4. The following was observed during the Inspection: Staff Records Review: LPA reviewed two (2) staff records for the S3 and S5. Clients Records Review: LPA reviewed three (3) client records for C1, C2 and C4 which meet qualifications. There was one(1) deficiencies and one (1) technical violation observed and cited at this time. See 809-D and LIC9102. Exit interview was conducted with the Facility Administrator and a copy of this report was emailed to the Facility Administrator.

met_with: Facility Administrator - Diana Purdon


summary: Facility Evaluation

raw_content:
Narrative:
On 3/25/2026, at 8:37 am, Licensing Program Analyst (LPA) Nestor Gomez arrived at the above-mentioned facility for the purpose of verifying the completion of the required corrections related to the physical plant deficiencies identified during the required annual inspection conducted on 3/24/26. LPA Gomez met with facility administrator (FA) Diana Purdon, who granted access to the facility. The following deficiencies were identified and cited on 3/24/26: • Citation: CCR Fixtures, Furniture, Equipment and Supplies 84088(c)(4)(A) Requirement: Portable or permanent closets and drawer space in the child's bedroom to accommodate the child's clothing and personal belongings. Original Finding: LPA observed that C2's six (6) drawer dresser was located in the hallway between bedroom #1 and bedroom #2. The hallway leads to the front door. Correction Verified on // 3/25/2026: LPA observed the dresser to be back in C2's bedroom. • Citation: CCR Fixtures, Furniture, Equipment and Supplies 80088(b) Requirement: All window screens shall be in good repair and be free of insects, dirt and other debris. Original Finding: LPA observed the window screen located in C3's window was in disrepair and needed to be replaced. Correction Verified on // 3/25/26: LPA observed the window screens in C3's room were replaced. LPA Gomez conducted a walkthrough of the physical plant and confirmed that the facility completed all required corrections associated with the above citations.

met_with: Facility Adminiistrator - Diana Purdon


facility_name: TURNING POINT-NORTHERN LIGHTS

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge initiated a complaint investigation with the Group Home and spoke with Administrator Linda Ervin.The purpose of the inspection was to deliver the findings for the above allegation. During the investigation, LPA McCambridge interviewed staff, attempted to interview youth, and reviewed documentation. During staff interviews it was revealed that an overnight staff was caught sleeping and a disaplinary action was given. Based on the information obtained, there is a preponderance of the evidence to prove that overnight staff was sleeping on shift. Therefore, the above allegation is substantiated. Appeal Rights were provided and discussed, and Title 22 deficiencies were cited. An exit interview was conducted, and a copy of the report was sent to the facility. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORTCALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SANTA ROSA RO, NEOTOMAS AVENUE, STE. This is an official report of an unannounced visit/investigation of a complaint received in our office on 11/22/2022 and conducted by Evaluator Cheyenne McCambridge PUBLICCOMPLAINT CONTROL NUMBER: 21-CR- FACILITY NAME:TURNING POINT-NORTHERN LIGHTSFACILITY NUMBER: ADMINISTRATOR:LINDA ERVINFACILITY TYPE: ADDRESS: MAYA WAYTELEPHONE: (707) 462- CITY:UKIAHSTATE: CAZIP CODE: CAPACITY:2CENSUS: 2DATE: 06/01/ UNANNOUNCEDTIME BEGAN: 02: PM MET WITH:Linda ErvinTIME COMPLETED:03: PM 9Staff is under the influence of drugs and alcohol Staff not meeting clients needs INVESTIGATION FINDINGS: 13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge initiated a complaint investigation with the Group Home and spoke with Administrator Linda Ervin.The purpose of the inspection was to deliver the findings for the above allegation. During the investigation, LPA McCambridge interviewed staff, attempted to interview youth, and reviewed documentation. During confidential interviews it was revealed that staff had no knowledge of staff being under the influence. Based on interviews conducted and documentation, LPA was unable to determine staff was under the influence of drugs and alcohol and if staff is not meting clients needs. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that staff is under the influence of drugs and alcohol or that staff is not meeting clients needs; therefore, the above allegation is unsubstantiated. Appeal Rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted, and a copy of the report was left with the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 2 of Control Number 21-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SANTA ROSA RO, NEOTOMAS AVENUE, STE. FACILITY NAME: TURNING POINT-NORTHERN LIGHTSFACILITY NUMBER: 236803444

met_with: Linda Ervin


summary: Complaint Investigation - Substantiated - 2 deficiencies

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge initiated a complaint investigation with the Group Home and spoke with Administrator Linda Ervin.The purpose of the inspection was to deliver the findings for the above allegation. During the investigation, LPA McCambridge conducted confidential interviews with staff and youth, and reviewed documentation. During confidential interviews it was revealed that a staff was caught sleeping while on shift, minors medication was transported to facility in an inappropriate way, and snacks were not readily accessible for the clients. Based on the information obtained, there is a preponderance of the evidence to prove that staff was sleeping on shift,staff mismanaged minors medications and staff did not provide adequate food service. Therefore, the above allegations are substantiated. Appeal Rights were provided and discussed, and Title 22 deficiencies were cited. An exit interview was conducted, and a copy of the report was sent to the facility. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 21-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SANTA ROSA RO, NEOTOMAS AVENUE, STE. FACILITY NAME: TURNING POINT-NORTHERN LIGHTSFACILITY NUMBER: 236803444

Deficiencies:
80075: (6) No medications shall be transferred between containers.
80076: (4) Between meal nourishment or snacks shall be available for all clients unless limited by dietary restrictions prescribed by a physician.

complaint_status: SUBSTANTIATED

title: Health Related Services (k) The following requirements shall apply to medications which are centrally stored

title: Food Services (a) In facilities providing meals to clients, the following shall apply


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge initiated a complaint investigation with the Group Home and spoke with Administrator Linda Ervin.The purpose of the inspection was to deliver the findings for the above allegation. During the investigation, LPA McCambridge conducted confidential interviews with staff and youth, and reviewed documentation. During confidential interviews it was revealed that staff and youth had contrasting statements on the above allegations. Based on interviews conducted and documentation, LPA was unable to determine if staff are falsifying documents, using inappropriate forms of punishment, inappropriately spoke to minor, did not treat minor with respect, worked on the premises while under the influence or is operating out of ratio. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that staff is under the influence of drugs and alcohol or that staff is not meeting clients needs; therefore, the above allegation is unsubstantiated. Appeal Rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted, and a copy of the report was left with the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3


summary: Complaint Investigation - Substantiated

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge initiated a complaint investigation with the Group Home and spoke with Administrator Linda Ervin.The purpose of the inspection was to deliver the findings for the above allegation. During the investigation, LPA McCambridge conducted confidential interviews with staff and youth, and reviewed documentation. Through video evidence and during staff interviews it was revealed that a staff handled minor in an inappropriate way. Based on the information obtained, there is a preponderance of the evidence to prove that staff handled minor in care in a rough manner. Therefore, the above allegation is substantiated. Appeal Rights were provided and discussed, and Title 22 deficiencies were cited. An exit interview was conducted, and a copy of the report was sent to the facility. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 21-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SANTA ROSA RO, NEOTOMAS AVENUE, STE. FACILITY NAME: TURNING POINT-NORTHERN LIGHTSFACILITY NUMBER: 236803444


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge initiated a complaint investigation with the Group Home and spoke with Administrator Linda Ervin.The purpose of the inspection was to deliver the findings for the above allegation. During the investigation, LPA McCambridge conducted confidential interviews with staff and youth, and reviewed documentation. During confidential interviews contrasting statements were made whether staff deny food to minors in care or not. Based on interviews conducted and documentation, LPA was unable to determine that staff denied food to minor in care. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that staff is under the influence of drugs and alcohol or that staff is not meeting clients needs; therefore, the above allegation is unsubstantiated. Appeal Rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted, and a copy of the report was left with the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the above facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Administrator Linda Ervin and toured the facility, inside and out. All passageways are unobstructed. The group home is clean, safe, and sanitary. No room commonly used for other purposes is used as a bedroom. The home is maintained at a comfortable temperature. There is an adequate supply of perishable and nonperishable food available. Sharps and toxins are kept locked in the garage. Medications are kept locked in the garage in a cabinet and are accessible only to employees responsible for stored medications. The facility has one or more functioning carbon monoxide detectors that meet statutory requirements. There are no firearms on the property. There are no bodies of water on the property. Personal rights, house rules, and Emergency disaster forms were posted in the kitchen. The group home is licensed to serve two clients ages 6-18. Currently in placement are two clients. The home operates within the capacity and limitations of the license. LPA McCambridge reviewed client and staff files and observed they are complete. No Title 22 deficiencies cited this date. Exit interview conducted and a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
At 12:30pm on 06/01/2023, Licensing Program Analyst (LPA) Karmen Balhotra made an unannounced complaint inspection to the facility listed above. The reason for the inspection is to conduct and Annual/Required inspection. LPA met with Linda Ervin, Administrator who helped facilitate the inspection. The facility is a Group Home serving Developmentally Disabled by the Redwood Coast Regional Center. The facility has a capacity of two and a current census of two clients. Upon entering, Administrator and LPA toured the facility. The facility consists of two client bedroom, one bathroom, two staff offices, a living room, kitchen, and backyard. All medications, cleaning supplies and files are locked away from the presence of clients. There are no bodies of waters or any safety hazards present. LPA tested the water at the facility which read 105 degrees Fahrenheit. All required documents are posted alongside Daily Activities, Food Schedule, Mood Regulation activities as well as other documents to help clients in care. LPA conducted a file review of five staff clients and the two clients in placement. LPA interviewed Staff on the operations of the facility. Due to clients being Developmentally Disabled and requiring one to one supervision, LPA was unable to interview clients. LPA observer clients to be safe and accorded dignity during the inspection. LPA reviewed a Guardian review of the facility as of today's date 06/01/2023 and all individuals are cleared. At this time no California Code of Regulations, Group Home and General Regulations are being cited at this time. An exit interview was conducted and a copy of this report was left with Administrator.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the above facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Administrator Linda Ervin and toured the facility, inside and out. All passageways are unobstructed. The group home is clean, safe, and sanitary. No room commonly used for other purposes is used as a bedroom. The home is maintained at a comfortable temperature. There is an adequate supply of perishable and nonperishable food available. Sharps and toxins are kept locked in the garage. Medications are kept locked in the garage in a cabinet and are accessible only to employees responsible for stored medications. The facility has one or more functioning carbon monoxide detectors that meet statutory requirements. LPA tested the water at the facility which read 105 degrees Fahrenheit. There are no firearms on the property. There are no bodies of water on the property. Personal rights, house rules, and Emergency disaster forms were posted in the kitchen. The group home is licensed to serve two clients ages 6-18. Currently in placement are two clients. The home operates within the capacity and limitations of the license. LPA McCambridge reviewed client and staff files and observed they are complete. LPA was unable to interview clients due to one refusing and one being on a outdoor adventure for the day. LPA observer client to be safe and accorded dignity during the inspection. No Title 22 deficiencies cited this date. Exit interview conducted and a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Brian Bertoli conducted an unannounced inspection to the above facility for the purpose of conducting an Annual/Required inspection. LPA Bertoli met with Administrator Linda Ervin and toured the facility, inside and out. All passageways are unobstructed. The Group Home is clean, safe, and sanitary. No room commonly used for other purposes is used as a bedroom. The home is maintained at a comfortable temperature. There is an adequate supply of perishable and nonperishable food available. Sharps and toxins are kept locked. Medications are kept locked in the garage in a cabinet and are accessible only to employees responsible for stored medications. The facility has functioning carbon monoxide detectors. LPA checked the water temperature at the kitchen sink, which read 114 degrees Fahrenheit. There are no firearms on the property. There are no bodies of water on the property. Personal rights, house rules, menus, and Emergency disaster forms were posted in the kitchen/dining area. The Group Home is licensed to serve two clients ages 6-18. Currently in placement are two clients. The home operates within the capacity and limitations of the license. LPA Bertoli reviewed client and staff files and observed they are complete. LPA conducted confidential interviews. No Title 22 deficiencies were cited on this visit. An exit interview was conducted and a copy of the report was left with the facility.


summary: Facility Evaluation

raw_content:
Narrative:
On the above date Licensing Program Analyst (LPA) Brian Bertoli conducted an unannounced inspection at the facility and met with Administrator Linda Ervin regarding a Special Incident Report (SIR) that was submitted to Community Care Licensing. The incident took place on 06/13/2025 and the SIR was written to report an incident regarding staff being asleep in their car during the overnight shift when youth was sick and needed assistance. LPA Bertoli discussed the incident with Linda Ervin. In the course of reviewing the incident, the Administrator stated that staff was not in the home at the time of the incident, but was asleep in his car. Facility cited for violation of California Code of Regulations, Title Division Six, regulation Plan of Operation (k) The facility shall operate in accordance with the terms specified in the Plan of Operation and may be cited for not doing so . Based on records reviewed and interviews conducted on 06/18/2025, staff was found to have been asleep in their car, which was contrary to the facility Program Statement, which states the "GROUP HOME PROGRAM PROVIDES: ... Awake night staff ... and Supervision at residence". An exit interview was conducted and a copy of this report and appeal rights were provided to the facility. Per the request of the licensee, an email copy was sent to the Administrator prior to LPA leaving.


summary: Facility Evaluation

raw_content:
Narrative:
On the above date Licensing Program Analyst (LPA) Brian Bertoli conducted an unannounced inspection at the facility and met with Administrator Linda Ervin regarding a Special Incident Report (SIR) that was submitted to Community Care Licensing. The incident took place on 06/04/2024 and the SIR was written to report an incident regarding staff giving youth the wrong dose of medication. LPA inspected the home inside and out and it is clean, safe and sanitary. Water temperature is 114 degrees. LPA Bertoli discussed the incident with Linda Ervin. In the course of reviewing the incident, the Administrator stated that staff had dispensed a double dose of medication to the youth. Facility cited for violation of California Code of Regulations, Title Division Six, regulation Health Related Services ... (b) Clients shall be assisted as needed with self-administration of prescription and nonprescription medications. Based on records reviewed and interviews conducted on 07/25/2024, staff was found to have given the wrong dosage of medications to the youth. An exit interview was conducted and a copy of the report and appeal rights were provided to the facility. Per the request of the licensee, an email copy was sent to the Adminstrator prior to LPA leaving.


summary: Facility Evaluation

raw_content:
Narrative:
An unannounced Psychotropic Medication Inspection was conducted by Licensing Program Analysts (LPAs) Hanako Primer and Amee Li on March 5th, 2026 at 8:39AM. This case management inspection is conducted pursuant to Health and Safety Code Section 1538.9 (a)(2). During the inspection, LPAs met with Linda Ervin, Program Director and inspected the facility inside and out. At the time of the inspection, there were two clients in care. LPAs reviewed one child's records and five staff personnel files on site at the facility. LPAs reviewed one child's psychotropic medications and medication records. LPAs interviewed two staff on site to discuss the facility's policies and procedures of operation. LPAs interviewed one child currently prescribed psychotropic medication. Based on record review, LPAs determined that the facility's medication training did not contain required topics on psychotropic medications. LPAs issued one Type B violation under California Code of Regulations (CCR) 84065(j)(4)(A) Personnel Requirements (see attached 809D). LPAs inspected medication administration record and observed six administrations were left blank. LPAs issued one Technical Assistance under CCR 84070(b)(16)(H) Children's Records. LPAs could not confirm facility's policies on psychotropic medications in the program statement. LPAs issued one Technical Violation under CCR 84065(j)(4)(A) Personnel Requirements and advised facility to update program statement. See PIN 20-15-CRP. Plan of corrections were discussed and appeal rights were provided. LPAs provided a copy of this licensing report to Linda Ervin, Program Director.

met_with: Linda Ervin - Program Director


facility_name: TURNING POINT - JOURNEY ON

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with lead staff Chantel Anderson regarding a complaint investigation at the facility. The purpose of the inspection was to deliver the findings for the above complaint allegation. During the course of the investigation LPA McCambridge interviewed staff and reviewed documentation. The LPA attempted to interview the reporting party and client but was unsuccessful. During staff interviews it was stated that staff tried C1s deescalation techniques and were with him throughout the incident. Documentation reviewed supports this claim. There is a lack of clear evidence to make a determination as to whether a regulatory violation did occur. this department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the staff did not priovde resident adequate supervision; therefore, the above allegation is unsubstantiated. Appeal rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted and a copy of the report was sent to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Zaid Hakim LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3

met_with: Chantel Anderson


summary: Complaint Investigation - Substantiated

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with lead staff Chantel Anderson regarding a complaint investigation at the facility. The purpose of the inspection was to deliver the findings for the above complaint allegation. During the investigation LPA McCambridge interviewed staff and reviewed documentation. During the interviews it was stated that C1 was able to break down a door, grab car keys, and drive the car into another facility van and dent the garage door. Documentation reviewed confirms this. There is a preponderance of the evidence to prove that the resident was able to obtain staff car keys and drive a car, therefore, the above allegation is substantiated. Appeal Rights are discussed with the facility and deficiencies were cited. Exit interview conducted and a copy of the report was left with the facility. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Zaid Hakim LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 21-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, NEOTOMAS AVENUE, STE. FACILITY NAME: TURNING POINT - JOURNEY ONFACILITY NUMBER: 236801975


summary: Complaint Investigation - Substantiated

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge initiated a complaint investigation with the Group Home and spoke with Direct Care Staff Nathaly Hernandez.The purpose of the inspection was to deliver the findings for the above allegation. During the investigation, LPA McCambridge conducted confidential interviews with staff and youth, and reviewed documentation. During documentation review it was revealed that the sink had been broken and a wading pool was left accessible to clients. Based on the information obtained, there is a preponderance of the evidence to prove that facility sink was in disrepair and staff did not ensure the inaccessibility of wading pool to residents. Therefore, the above allegations are substantiated. Appeal Rights were provided and discussed, and Title 22 deficiencies were cited. An exit interview was conducted, and a copy of the report was sent to the facility. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 21-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SANTA ROSA RO, NEOTOMAS AVENUE, STE. FACILITY NAME: TURNING POINT - JOURNEY ONFACILITY NUMBER: 236801975

met_with: Nathaly Hernandez


raw_content:
Narrative:
Appeal Rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted, and a copy of the report was left with the facility.

Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge initiated a complaint investigation with the Group Home and spoke with Direct Care Staff Nathaly Hernandez.The purpose of the inspection was to deliver the findings for the above allegation. During the investigation, LPA McCambridge conducted confidential interviews with staff and youth, reviewed documentation, and toured the home. During the tour LPA found no mold or the facilty and bathroom in disrepair. During confidential interviews it was determined that clients get to do planned and unplanned activities. Based on constrating statements and observations, LPA was unable to determine if the facility bathroom had mold, plumbing in disrepair, walls in disrepair, facility bathroom in direpair, or if staff do not follow resident activity plan. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that staff is under the influence of drugs and alcohol or that staff is not meeting clients needs; therefore, the above allegation is unsubstantiated. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 21-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SANTA ROSA RO, NEOTOMAS AVENUE, STE. FACILITY NAME: TURNING POINT - JOURNEY ONFACILITY NUMBER: VISIT DATE: 11/16/2023