summary: Facility Evaluation

raw_content:
Narrative:
On 02/10/26 at 9: AM Licensing Program Analyst (LPA) Wendely Moodie-Naranjo made an unannounced visit to the above-listed facility for an Annual/Random Required licensing Inspection. LPA met with Adam Maciel, Facility Manager (FM), who granted access to the facility. The facility is licensed to care for six (6) male clients, ages 12-17 years, ambulatory only. There are no bodies of water or pools at the facility. This is a one-story facility, LPA Moodie-Naranjo was greeted by staff (S1) who allowed entrance into the facility and FM provided LPA with a tour of the facility. Individuals mentioned in this report are identified on the Confidential Names List [see LIC811 dated 02/10/2026.] There were two (2) clients in the home (C1) and C2. Three (3) other clients (C3, C4, C5) were attending school. There were two (2) staff in the home (S1, FM). Postings: MPHA (expired 02/07/2027, Facility Sketch, Complaint Process, Administrator Certificate (FA), License, Emergency Numbers, Foster Youth Rights. Living Room/Game Room: There are two (2) couches with seating for seven persons, coffee table, two (2) TV's and TV stand, consoles. There is a smoke alarm/Carbon monoxide detector that was tested to be in working condition. Game/Lounge Room: There is one smaller couch with seating for 3 persons, Fireplace that is unused, painting supplies, puzzles and games. Kitchen: The kitchen has a fire extinguisher with current inspection, there are no poisons or cleaning supplies accessible to clients, there is a (4) burner stove in working condition, microwave, air fryer, coffee maker, slow cooker and refrigerator set at 40 degrees. Per the (FM) facility uses paper plates, A menu was posted. Continues on 809C page Dining Area: This space has a large table with (2) bench seats for (6) people. Group Therapy is held here as well. Hallway Cabinets: There are two locked cabinets which contain snacks and non-perishables. Per (FM) clients have access after school and in alignment with our daily schedule. Staff can help them get their snacks or extra food. There is a smoke alarm/Carbon monoxide detector that was to be in working condition and tested by FM. Bathroom 1: This is a full bathroom with toilet, sink and shower/tub combination, which was recently renovated and in good repair. Across from dining area. Water temperature was tested within the regulatory range, Bedroom 1: is occupied by (C3, C5). There are two beds with full linen, adequate closet and drawer space. There is an on-suite full bathroom with toilet, sink and shower/tub combination, and it is in good repair. Bedroom 2: is occupied by (C4). There is one(1) bed with adequate closet and drawer space. Additional mattresses available for when another client gets placed at the facility. Bedroom 3: is occupied by (C2 and C1). There are two beds with full linen, adequate closet and drawer space. Laundry Room: There are a washer and dryer in good working condition. There are locked cabinets, with additional toilet paper and laundry supplies. Garage: This space holds a water heater, additional clothing, and refrigerator with additional frozen and perishable food items. All food items throughout the facility meet the requirements. Sharps are kept in locked boxes inside a locked cabinet. Staff Office: This is a locked office for staff which has (1) large desk, computer chair, computer, computer, computer, printer and file cabinets. LIC500 and LIC9020 client roster were posted and a copy provided to the LPA. There are (2) locked cabinets, which contain client medications. First Aid Kit, PRN medications and One (1) Fire Extinguisher inside staff office. Outdoor Area: The perimeter of the home is in good condition. The outdoor area has a covered shaded area, grass, a shed with files and no furniture. LPA observed the gas shut off valve. LIC 809-C to continue on page Vehicles: inspected two (2) facility vehicles - Honda Odyssey with August 2026 registration and insured by Redwood Fire and Casualty Insurance Company. Vehicle needs repairing the right-side sliding door- Chrysler Towne and Country with July 2026 registration and insured by Redwood Fire and Casualty Insurance Company. Vehicle needs repairing headrest. LPA requested to interview C1 and C2 both clients declined. LPA interviewed FM and S During this inspection, LPA completed the following sections of the Short-Term Residential Treatment Program (STRTP) Care Tool: Physical Plant. Per California Code Regulation, TITLE 22, DIVISION 6, CHAPTERS 1, General Licensing Regulation, and Short Therapeutic Program (STRTP) Interim Licensing Standards (ILS) Version 5, there were deficiencies cited during this inspection, please see LIC809-D LPA will return on another day to complete the Annual Inspection. Exit Interview was conducted with the FA, and a copy of this report was provided to the facility.

met_with: Adam Maciel-Facility Manager


state: CA

facility_name: NEW WAY GROUP HOME

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Investigation Findings:
13On 09/09/25 at 10:40 am, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo and (LPM) Kevin Sauk made an unannounced inspection visit to the above-listed facility for the purpose of concluding the investigation on the above allegation and deliver the findings. LPA spoke with, and together, discussed the investigative findings. During the investigative process by Licensing program Analyst (LPA) W. Moodie-Naranjo, all relevant parties have been accounted for. Interviews conducted could not determine the validity of the allegation. Parties interviewed either denied or confirmed the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies are being cited at this time. Exit Interview conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Wendely Moodie-Naranjo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

met_with: Erica Abel

complaint_status: unsubstantiated


raw_content:
Investigation Findings:
13On December 29th ,2025 at 09: AM, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo made an unannounced inspection to the above listed facility and met with the Adam Maciel, Facility Manager (FM) for the purpose of concluding the investigation and delivering findings on the above allegation. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Moodie-Naranjo concluded the allegations: 1) Staff are not reporting incidents to authorized representatives 2) There are not enough staff to meed the needs of minors and 3) Inappropiate de-escalation technique by staff, are "unsubstantiated". During the investigative process conducted by Licensing Program Analyst (LPA) Moodie-Naranjo, (C1) was unable to be interviewed as youth declined interview, therefore all relevant parties were not interviewed. Although the allegation may have occurred, or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. A copy of this report will be emailed to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Wendely Moodie-Naranjo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


facility_name: NEW WAY GROUP HOME 2

summary: Complaint Investigation - Substantiated - 1 deficiency - 1 allegation

raw_content:
Narrative:
On Wednesday, May 18th, 2022, at approximately 5:30pm, Client#1 (C1) was walking around the house in frustration and anger as Staff#2 (S2) was asking if C1 needed to talk to his therapist or take a walk. C1 continued to dwell on the incident that happened earlier in the day and was disrespectful and rude towards S2 and Staff#3 (S3) and Staff#4 (S4). S4 offer to talk about the incident and C1 walked out of the facility and over to the office window and began kicking. C1 was able to kick the window in and started to make verbal threats towards staff. S2 used proximity control to keep C1 from getting near the broken window. C1 then walked around to the side of the house and began kicking the fence. C1 broke off a few wooden pieces that were connected to the fence. C1 was able to apprehend the broken wood pieces. In addition, C1 began to hit the electrical box from the facility and removed the lock from the electrical box. S2 was shadowing C1 to try to redirect and to de-escalate C1. C1 then turned towards the neighbor's fence door and began kicking. C1 was able to break the side neighbor's door. S2 used verbal redirection and body positioning to keep C1 from destroying more property on the neighbor's fence. The nearby neighbors came outside of their home and were viewing the incident. C1 began to say began to say some very inappropriate words and threats to the standby neighbors. S3 contacted non-emergency numbers and Oxnard Police Department. C1 then began to run towards the neighbor and crossing the street with ongoing traffic. At 6:06pm S2 conducted one-person SAFE bear hug restrain to stop C1 from harming himself and others. At 6:30pm Oxnard Police Department arrived and detained minor C1. Oxnard Police Department notified S2, S3 that C1 would be placed on a 72-hr hold/5150 at St. John's Regional Medical Center stating he was threatening the staff, children and destroying property. Based on witness, and video footage S2 conducted inappropriate restrain hold to C1 to prevent from harming himself and others. LPA Rosas ensured to thoroughly review the records of the primary active staff. The facility provided evidence of staff training transcripts stored in RELIAS Training Program digital system with a schedule to complete Hours for new hires and ongoing training for various topics including Trauma Informed, and CSEC training. LPA reviewed the Personnel Report (LIC 500) and confirmed that Direct Care Staff Ratio present for clients in placement. In addition, LPA reviewed C1 file record that include Admission Agreement, Inventory of Personal Belongings and cash resources, Dental and Medical forms, Consent Forms, Psychotropic Medication Authorization, Psychotropic Medication logs. LPA Rosas conducted interviews with clients, and facility staff that provided information on how clients in placement receive therapy sessions, provide care and supervision and facility services. Report continues on LIC9099-C Page 2 of Based on on site inspections on 05/20/2022, 06/02/022 and video footage dated 05/19/ LPA was able to obtain evidence that C1 did vandalize neighbors and break wooden gate door at time of crisis while staff was at the scene. Facility repaired broken gate door at facility and neighbors, office window and created a taller fence between the facility and neighbors' home. Based on interviews, witness statements, related records reviewed, and video footage dated 05/18/2022, S2 did not follow restraint protocol and conducted inappropriate manual restraint technique C1 which poses an immediate health, safety, and personal rights risks to children in care. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. The Department has concluded, based on the preponderance of the evidence obtained during this investigation, that the allegation of Personal Rights and Neglect and Lack of Supervision are substantiated. During the inspection investigation the LPA observed deficiencies (see attached 809D), plan of corrections was discussed and appeal rights were provided. LPA Rosas provided a copy of this licensing report to S1. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On December 13, 2022, at 9:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to New Way 2 for the purpose of concluding the investigation on the above allegations and to deliver the findings. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas conducted inspection and conducted interviews on May 20, 2022, and June 02, 2022. In addition, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated December 13, 2022. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegations of staff handling youth inappropriately and youth vandalizing neighbor (s) property the alleged violation occurred; therefore, the findings are substantiated. Report continues LIC-9099C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: VISIT DATE: 12/13/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

Deficiencies:
87095.65(f): When an inappropriate manual restraint technique is used during an emergency intervention, the licensee must develop a corrective action plan, and as part of the plan...

met_with: Staff#1 (S1)

complaint_status: SUBSTANTIATED

title: Emergency Intervention Staff Training


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
On Wednesday, May 18th, 2022, at 6:30pm Oxnard Police Department arrived and detained minor C1. Oxnard Police Department notified S2, S3 that C1 would be placed on a 72-hr hold at St. John's Regional Medical Center stating that C1 was threatening the staff, clients and destroying property. On May 19, 2022, facility reported to pertinent parties during Child Family Meeting (CFT) about the incident on May 18, 2022, and that they would not be picking up C2 from the hospital. On May 20, 2022, LPA Rosas received a call from S4 stating that they would not picking up C1 from the hospital for the safety of C1, other clients in placement based on the incident that occurred on 5/18/22. On 5/18/22, C1 made verbal threats to neighbor. The facility does not feel safe bringing back C1 to the facility as fear of the verbal threats C1 made to the neighbor. C1 was discharged from St. John's Regional Medical Center on May 20,2022 but stayed in the Emergency Room until arrangements were made for pick up on May 23, 2022. Based on on-site inspections on 06/02/022 and video footage dated 05/19/ LPA was able to obtain evidence that C1 did vandalize neighbors wooden gate door at time of crisis while staff was at the scene. Based on interviews, witness statements, and related records reviewed, the facility did not follow 14-day notice for discharge, the facility did not pick up C2 from the hospital upon discharge, and facility did not follow reporting requirements which poses an immediate health, safety, and personal rights risks to children in care. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. The Department has concluded, based on the preponderance of the evidence obtained during this investigation, that the allegation of Personal Rights, Reporting Requirements, and Admission Agreement are substantiated. During the inspection investigation the LPA observed deficiencies (see attached 809D), plan of corrections was discussed, and appeal rights were provided. LPA Rosas provided a copy of this licensing report to S1. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On December 13, 2022, at 9:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to New Way 2 for the purpose of concluding the investigation on the above allegations and to deliver the findings. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas conducted inspection and conducted interviews on June 02, 2022. In addition, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated December 13, 2022. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegations of facility did not follow reporting requirements, facility did not follow 14-day notice for minor, and facility refused to pick minor up from hospital. The alleged violations occurred; therefore, the findings are substantiated. Report continues LIC-9099C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: VISIT DATE: 12/13/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


raw_content:
Narrative:
On 06/18/20232, it was reported that Staff#2 (S2) restricted Child#1 (C1) from going fishing and fishing gear was locked up in the staff office. Interviews revealed that C1 was given the restriction of going finishing during the week and only allowed to go finished during weekends because of poor school grades. The facility limited the fishing outings to help C1 study for finals week and raise their grades. Interviews stated that facility did not threat residents or removed personal items. Facility staff denied the allegation of threatening residents in care as a form punishment. The facility uses the disciplinary style of natural and logical consequences (point system) and utilizes a group-centered treatment program. Facility reported that all discipline as a result from an incident shall be fair, respectful, equal, and consistent. Some of these approved punishments are not receiving full daily points, the temporary removal of earned privileges, restriction, the moving down of a step and in some extreme circumstances the moving down of a level. Interviews noted that some of the resident's property is kept locked in the office closet for safe keeping such as bigger electronics, skateboards, personal snacks, and allowance. The residents school laptops are locked in the office when they were enrolled in virtual learning. Based on all the interviews conducted, it was revealed that the discipline of removing the earn privilege was used as consequence and C1 did not agree with the consequence of limiting daily finish trips. There was not enough evidence and information to corroborate the allegation. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has decided that the allegations of Personal Rights are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility. Page 2 of 2

Investigation Findings:
13On January 19, 2023, at 9:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to New Way 2 for the purpose of concluding the investigation on the above allegations and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, Associate Governmental Program Analyst (AGPA) Tonya L. Barnes-Woodard conducted an inspection and conducted interviews. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 01/19/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegation facility staff threatened a foster child. The allegation may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: VISIT DATE: 01/19/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
On 09/26/2021, the Department received Special Incident Report (SIR) Client#1 (C1) got into altercation with Client#2 (C2). C2 punched C1 in the left eye. Facility staff immediately separated the two residents. C1 left eyebrow was cut open causing it to bleed. Facility took C1 to St. John's Hospital to get stitches. C1 received five stitches on his left eyebrow. Facility staff to keep increased supervision. LPA Rosas conducted interviews with residents, staff, and pertinent parties regarding to allegations. The staff and clients described the care and supervision of the facility. LPA Rosas ensured to thoroughly review the records of the primary active staff. The facility provided evidence of staff training transcripts stored in RELIAS Training Program digital system with a schedule to complete Hours for new hires and ongoing training for various topics including Trauma Informed, and Pro-Act training. LPA reviewed the Personnel Report (LIC 500) and confirmed that Direct Care Staff Ratio present for clients in placement. There was not enough evidence and information to corroborate the allegations of Neglect and lack of supervision. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. The Department has decided that the allegation of Neglect/Lack of Supervision are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On February 16, 2023, at 9:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to New Way 2 for the purpose of concluding the investigation on the above allegation and to deliver the findings. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 02/16/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegation of child sustained unexplained injuries while in care. The allegation may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: VISIT DATE: 02/16/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
LPA Rosas conducted interviews with residents, staff, and pertinent parties regarding to allegations. The staff and clients described the care and supervision of the facility. LPA Rosas ensured to thoroughly review the records of the primary active staff. The facility provided evidence of staff training transcripts stored in RELIAS Training Program digital system with a schedule to complete Hours for new hires and ongoing training for various topics including Trauma Informed, and Pro-Act training. LPA reviewed the Personnel Report (LIC 500) and confirmed that Direct Care Staff Ratio present for clients in placement. LPA Rosas, review of records for Child#1 (C1) was able to identify that Child#2 (C2) was making treats to C1. From interviews they did not have record of physical altercations from C1 and C2. Facility policy does not allow residents to attack each other verbally or aggressively. Facility reported to always supervise residents and redirect residents in during crisis or altercations with peers. There was not enough evidence and information to corroborate the allegations of Neglect and lack of supervision. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. The Department has decided that the allegation of Neglect/Lack of Supervision are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On February 16, 2023, at 9:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to New Way 2 for the purpose of concluding the investigation on the above allegation and to deliver the findings. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 02/16/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegation of staff did not provide a safe environment for minor. The allegation may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: VISIT DATE: 02/16/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
LPA Rosas conducted interviews with residents, staff, and pertinent parties regarding to allegations. The staff and clients described the care and supervision of the facility. It was reported that Client#2 (C2) had been making verbal threats to residents. C2 would enter Client#1 (C1) and make verbal threats. It was disclosed that staff was present during the incident, but it would happen quickly that de-escalations tactics were unsuccessful and C2 was not receptive. Clients interviewed did not indicate that staff failed to intervene, but residents ignore staff directives. Facility staff did take measures to prevent future incidents by relocating C1 to New Way 1 facility. LPA Rosas ensured to thoroughly review the records of the primary active staff. The facility provided evidence of staff training transcripts stored in RELIAS Training Program digital system with a schedule to complete Hours for new hires and ongoing training for various topics including Trauma Informed, and Pro-Act training. LPA reviewed the Personnel Report (LIC 500) and confirmed that Direct Care Staff Ratio present for clients in placement. There was not enough evidence and information to corroborate the allegations of Neglect and lack of supervision. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. The Department has decided that the allegation of Neglect/Lack of Supervision are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On March 23, 2023, at 9:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to New Way 2 for the purpose of concluding the investigation on the above allegation and to deliver the findings. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/23/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegation of minor's behavior poses as a risk to other minors while in care is unsubstantiated. The allegation may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: VISIT DATE: 03/23/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
The Department Centralized Complaint and Information Bureau (CCIB) received a cross reference referral from CPS Hotline report from placement County for Child#1 (C1). Facility reported that C1 had an approved community pass to and is allowed to leave the facility for 30-minute walks unsupervised. On 11/19/2022, C1 returned to the facility with $300 worth of merchandise including a new pair of tennis shoes and a backpack. Facility reported that C1 had the receipts for the items, and it showed that it was paid in cash. On 11/10/2011, C1 outing returned with an iPhone. On 11/21/2022, C1 was questioned about where the iPhone was obtained and reported phone was given by a friend. It was suspected that C1 might be engaging in Commercial Sexual Exploitation of Children (CSEC) activity. C1 did not provide further details. Facility is no longer allowing C1 to have unsupervised 30-minute walks. Facility related the information to the Department and pertinent parties. On 01/05/2023, it was disclosed that C1 met older gentlemen on application and was obtaining gifts. Facility is no longer allowing C1 to have unsupervised 30-minute walks. LPA Rosas provided facility with copy of All County Information Notice NO. I-32- Recommended Practices Regarding Youth Who Have Experienced Commercial Sexual Exploitation and Their Usage of Cell Phones and CSEC Power Point. The facility had Child and Family Team (CFT) meeting to discuss incidents and concerns regarding the suspicious purchases and it was decided that moving C1 to a different location would be beneficial. C1 has been eloping from school and facility. Facility provided additional support for C1 and interventions but C1 was not receptive to them. There was not enough evidence and information to corroborate the allegations of Neglect and lack of supervision. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. The Department has decided that the allegation of Neglect/Lack of Supervision are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On March 23, 2023, at 9:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to New Way 2 for the purpose of concluding the investigation on the above allegation and to deliver the findings. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/23/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegation of facility staff did not adequately supervise minor while in care is unsubstantiated. The allegation may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: VISIT DATE: 03/23/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Investigation Findings:
13On 12/20/2023 at 1:51pm, Licensing Program Analyst (LPA) Christine Wilson made an unannounced inspection to the above listed facility, for the purpose of concluding the investigation on the above allegation. LPA was met by Facility Manager (FM) who allowed access into the home. The investigation included records review and confidential interviews with, including but not limited to, facility staff members, and clients, as well as residential neighbors to the facility. Based on all interviews conducted, and documents obtained, the Department has found the above allegations to be substantiated, meaning that, the preponderance of the evidence has been met. There was a lack of supervision resulting in loud music being played at 2am and on multiple occasions, causing a disturbance to the community, therefore the finding is substantiated. The facility is issued a citation [See page LIC9099-D for cited deficiencies]. An exit interview was conducted, and appeal rights were discussed. A copy of this report, and appeal rights were provided to the licensee. (Continued on page LIC9099-D) SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORTCALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION WOODLAND HILLS S.Ro, Ventura Blvd., STE. WOODLAND HILLS, CA This is an official report of an unannounced visit/investigation of a complaint received in our office on 09/28/2023 and conducted by Evaluator Christine Wilson COMPLAINT CONTROL NUMBER: 34-CR- FACILITY NAME:NEW WAY GROUP HOME 2FACILITY NUMBER: ADMINISTRATOR:MENDOZA, ALEXFACILITY TYPE: ADDRESS: RAFT LANETELEPHONE: (805) 201- CITY:OXNARDSTATE: CAZIP CODE: CAPACITY:6CENSUS: 6DATE: 12/20/ UNANNOUNCEDTIME BEGAN: 01: PM MET WITH:Facility ManagerTIME COMPLETED:03: PM 9Lack of supervision resulting in damage to neighbor's property Lack of supervision resulting in other issues that affect the safety of the community INVESTIGATION FINDINGS: 13On 12/20/2023 at 1:51pm, Licensing Program Analyst (LPA) Christine Wilson made an unannounced inspection to the above listed facility, for the purpose of concluding the investigation on the above allegations.LPA was met by Facility Manager (FM) who allowed access into the home. The investigation included records review and confidential interviews with, including but not limited to, facility staff members, and clients, as well as residential neighbors to the facility. Information obtained did not reveal enough evidence to determine that the allegations, that damage to neighbor's property, and the safety of the community being compromised, as a result of staff not supervising clients. Further, emergency interventions and de-escalation techniques are standard practice. Further, specific dates and times were not provided, and or did not correlate with facility records. Based on all interviews conducted and documents obtained, the above allegations were found to be unsubstantiated, meaning that the allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. There are no deficiencies to be cited at this time. Exit Interview conducted, and a copy of this report was left at the facility. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 2 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION WOODLAND HILLS S.Ro, Ventura Blvd., STE. WOODLAND HILLS, CA FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: 565801655

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Facility Manager


summary: Complaint Investigation - Substantiated - 2 allegations

raw_content:
Narrative:
Based on information from record review and confidential interviews, the preponderance of the evidence standard has been met. The Department has determined substantiated finding for a violation of personal rights; thus, posing an immediate health, safety and personal rights risk of harm to children placed in care. A deficiency is cited on this day (see LIC9099D). An exit interview was conducted with the Facility Manager, and appeal rights were discussed. A copy of this report, and appeal rights were provided/emailed to the Head of Service. (Continued on page LIC9099-D)

Investigation Findings:
13On April 4,2024 at 12:50pm, Licensing Program Analyst (LPA) Christine Wilson made an unannounced inspection to the above facility for the purpose of concluding the investigation on the above allegations and deliver the finding. LPA Wilson interviewed client (C4), and concluded the findings. LPA spoke with the Facility Manager (FM) and together, discussed the investigative finding. During the investigative process by Licensing program Analyst (LPA), Christne Wilson, all relevant parties have been accounted for. Supporting evidence includes: review of documents obtained as well as, interviews with house residents and staff corroborating any observance or report of clients and staff engaging in an altercation on 12/10/2023. Further, it had been observed and reported that clients were subject to staff (CCC1) speaking with clients in an inappropriate mannor and a physical altercation between clients was not descalated by staff (CCC1). Lastly it was revealed that client was consuming alcohol while in the facility. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION WOODLAND HILLS S.Ro, Ventura Blvd., STE. WOODLAND HILLS, CA FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: VISIT DATE: 04/04/2024

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: Based on information from record review and confidential interviews, clients and staff engaged in an altercation.
- Clients were subject to staff (CCC1) speaking with clients in an inappropriate mannor and a physical altercation between clients was not descalated by staff (CCC1), and client was consuming alcohol while in the facility which poses an immediate danger to the health safety and personal rights risk to persons in care.

met_with: Facillity Manager


raw_content:
Narrative:
Unsubstantiated findings Page Based on all interviews conducted, the Department has found the above allegations to be unsubstantiated, meaning that, the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. There are no deficiencies to be cited at this time. An exit interview was conducted, and a copy of this report was provided to the licensee whose signature on this report confirm receipt. Time completed 11:00am

Investigation Findings:
13On 10/30/2024 at 9:59am, Licensing Program Analyst (LPA) Christine Wilson made an unannounced inspection to the above listed facility, for the purpose of concluding the investigation on the above allegation: (6) Staff yelled at minor. The investigation included confidential interviews with clients, facility and administrative staff. Interviews revealed that while staff was on an outing with (C1) staff yelled at minor resulting in minor crying. The Department has found the above allegations to be substantiated, meaning that, the preponderance of the evidence has been met. The facility is issued a citation. The following deficiency was cited [See page LIC9099-D for cited deficiencies]. An exit interview was conducted, and appeal rights were discussed. A copy of this report, and appeal rights were provided to the licensee, whose signature on this report confirm receipt.. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORTCALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION WOODLAND HILLS S.Ro, Ventura Blvd., STE. WOODLAND HILLS, CA This is an official report of an unannounced visit/investigation of a complaint received in our office on 07/16/2024 and conducted by Evaluator Christine Wilson COMPLAINT CONTROL NUMBER: 34-CR- FACILITY NAME:NEW WAY GROUP HOME 2FACILITY NUMBER: ADMINISTRATOR:MENDOZA, ALEXFACILITY TYPE: ADDRESS: RAFT LANETELEPHONE: (805) 201- CITY:OXNARDSTATE: CAZIP CODE: CAPACITY:6CENSUS: 6DATE: 10/30/ UNANNOUNCEDTIME BEGAN: 09: AM MET WITH:Head Of ServiceTIME COMPLETED:11: AM 9Staff handled minor in a rough manner Staff bribe minors and play favorites Minors have access to inappropriate items Staff did not treat minors with respect Staff threatened minor INVESTIGATION FINDINGS: 13On 10/30/2024 at 9:59am, Licensing Program Analyst (LPA) Christine Wilson made an unannounced inspection to the above listed facility, for the purpose of concluding the investigation on the above allegations: (1) Staff handled minor in a rough manner, (2 )Staff bribe minors and play favorites, (4) Minors have access to inappropriate items, (5) Staff did not treat minors with respect, (7) Staff threatened minor The investigation included confidential interviews with clients, facility and administrative staff. Interviews revealed that clients, staff and administrators used trauma informed practices, purchased recreational items for the use of facility residents and witness accounts included direct denials that the above allegations have occurred.Further, there were no direct witnesses identified to the alleged violations. Report continues on LIC9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 2 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION WOODLAND HILLS S.Ro, Ventura Blvd., STE. WOODLAND HILLS, CA FACILITY NAME: NEW WAY GROUP HOME 2FACILITY NUMBER: VISIT DATE: 10/30/2024

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Head Of Service


summary: Facility Evaluation

raw_content:
Narrative:
On June 7, 2021 at 10:30am Licensing Program Analyst (LPA), Cameo Banks. conducted an announced SB Psychotropic Medication Inspection for New Way Group Home 2. During the inspection LPA spoke with Ricardo Contreras, Operations Manager, Alex Mendoza Administrator and Kendrick Mathis, Facility Manager. Due to restrictions of COVID-19, this inspection was conducted via Microsoft Office Teams and the facility was inspected inside and out. Both client and staff files and medication logs/documents were reviewed by LPA The current census is six (6) children. LPA reviewed three (3) client files on 6/4/2021. LPA reviewed three (3) staff files on 6/7/2021. LPA. conducted staff interviews with Staff #1, Staff #2 and Staff #3 on 6/7/2021. LPA. conducted three (3) client interviews with Child #1, Child #2 & Child #3 on 6/7/2021. LPA. conducted facility walk through on 3/10/2021 at 10:30am. This is a one story three bedroom, two bathroom house that has a living room, dinning room, kitchen, staff office, and outdoor space. Overall, LPA observed the facility to be clean, safe, sanitary and in good repair. LPA observed adequate staffing at the facility to provide care and supervision to children in care. LPA observed medication to be centrally stored, double locked and inaccessible to clients and unauthorized staff members. Medication was observed locked in Staff Office. There were no deficiencies cited at this time. Exit interview was conducted and a copy of this report will be e-mailed to the Facility Manager for signature

report_type: Facility Evaluation

visit_type: Case Management

met_with: Kendrick Mathis Facility Manager


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Olivia Rosas conducted an announced collateral inspection to New Way on 11/19/2021 at 10:00am for the purpose to interview Client#1 (C1) in regards to complaint investigation. LPA Rosas met with Staff#1 (S1). See confidential name list LIC811 dated 11/19/21. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left with S1.


summary: Facility Evaluation

raw_content:
Narrative:
On November 20, 2021 at 2: PM, Associate Governmental Program Analyst (AGPA) Tonya L. Barnes-Woodard conducted an unannounced collateral inspection at the above facility for the purpose of conducting an interview with a client. At time of inspection all clients were on an outing. No deficiencies were observed. A copy of this report was left with staff at the facility.

met_with: Alex Mendoza


summary: Facility Evaluation

raw_content:
Narrative:
On 03/22/2022 at 10:00AM Licensing Program Analyst (LPA) Olivia made an unannounced to New Way 2 for the purpose to conduct the Annual/Required licensing Inspection. LPA Rosas met with Staff#1(S1), Staff#2 (S2) who granted access to the facility and an inspection of the facility was conducted together. Individuals mention in this report are identify on the Confidential Names List (LIC811) dated 03/22/22. Temperature and health checks are conducted at the entrance in the sign-in area. LPA met with Staff#1 (S1), who granted access into the home, and who provided a tour of the entire physical plant. This facility has Short Term Residential Therapeutic Program (STRTP) licensed to provide care and supervision for six (6) children ages 12-17 years old, Ambulatory only. The facility also provides services to non-minor dependents. The facility currently has Accreditation with Joint Commission dated 01/16/2021 and valid for 36 months. The facility has active Mental Health Program Approval with the Department of Health Care Services and Ventura County with an effective date of 02/07/2022 and expiration date of 02/07/2021. Staff confirmed that there are no firearms or dangerous weapons in the facility. The facility is current with their annual fees. LPA Rosas inspected the following: This is a one (1) story (STRP) Short Term Residential Therapeutic Program, located in a residential neighborhood. This is a (3) three bedroom, (2) two bathroom, single story family residence that includes a living room, dining area, kitchen, staff office, backyard, and an attached garage for storage. There is two (2) facility vehicles parked outside inspected to be in good operating condition. Outdoor Area: There was no swimming pool or bodies of water on the premises. The activity space is free of hazard materials and debris. LPA observed a staff displayed the utility shut-off valves. The facility is surrounded by wooden fence and is observed to be good condition. Report continues on LIC 809-C Page 1 of Laundry Room: The laundry room is located next to the garage. The laundry is equipped with a washer and dryer unit that was observed to be in good condition. The laundry detergent is made inaccessible to the children and is disputed according the load of the laundry. Disinfectants and chemicals are locked in cabinets made inaccessible. Garage: The attached two car garage is used as storage and is kept locked. There is two (2) vehicles available to transport youths; make and model are a Toyota Sienna, and Toyota Corolla. The vehicle has full coverage auto insurance with Farmers Insurance. Dining Area/Kitchen/Family Room (Den): There is adequate furniture which appears to be in good condition. There is a television and working fireplace with a cover. One table with six (6) chairs is next to the Kitchen: There is a gas stove/oven with four (4) burners, all operating. There is a dishwasher, microwave, refrigerator with freezer and a toaster oven. LPA observed adequate perishable/nonperishable food supplies. Sharp knives, disinfectants/cleaning solutions made inaccessible to the children locked in the staff office. Water temperature measured within safe temperatures, at not less than 105 and did not exceed 120 degrees Fahrenheit. Additional Living Room: There is adequate furniture which appears to be in good condition. The living room has dining table with six (6) chairs and televisions. Additional disinfectants, chemicals, and medication are locked in storage closet in the living room making inaccessible. There is a fireplace that is non-operable with a cover. Staff Office: It is equipped office furniture (i.e desk, computers, printers). The medication is triple locked inside of the staff office. The client files are kept in a locked closet. LPA observed a key locked closet that stored hygiene supplies, cleaning solutions, and medication. Bedroom # 1: Occupied by two (2) clients, the bedroom is equipped two (2) twin sized beds, comfortable mattresses, linen, blankets and pillows; adequate drawer and one (1) wall closet. There is adequate lighting and the windows have horizontal slide locked with curtains observed to be in good condition. This bedroom was a bathroom. Bedroom # 2: Currently occupied by one (1) client, has two (2) twin sized beds and comfortable mattresses, linen, blankets and pillows; adequate drawer and one (1) walk in closet. There is adequate lighting and the windows have horizontal slide locked with curtains observed to be in good condition. Page 2 of A review of Facility's Personnel Report Summary on 03/22/2022 indicates that all personnel have criminal record clearance has obtain the necessary clearances with DOJ, FBI, and Child Abuse Response. LPA Rosas by send by email the following PINS to S PIN 20-17-CRP: New Background Check Requirements, Assembly Bill 819 (Chapter 777, Statutes of 2019), PIN 21-20-CRP: Statewide Launch of New Inspection Tools for Children's Residential Licensees, PIN 21-05-CRP: The Family Urgent Response System (FURS), Medications Guide TSP 2017-03 (version 08/23/21) There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility. Bedroom # 3: Currently occupied by two (2) clients. The bedroom has two (2) twin sized beds and comfortable mattresses, linen, blankets and pillows; adequate drawer and one (1) walk in closet. Bathrooms: There are two (2) bathrooms. Bathroom #1 is the common bathroom for the clients. It is a full-sized bathroom with a toilet, sink, and tub/showers. Bathroom #2 is located inside of Bedroom#1 is full-sized bathroom with a toilet, sink, and shower. Water temperature measured within safe temperatures, at not less than 105 and did not exceed 120 degrees Fahrenheit. LPA observed a key locked closet that stored hygiene supplies, and cleaning solutions. All windows were in good condition with screens and blinds. There were no security bars on the windows. LPA observed ample towels and linen closet. The passageways and porches are unobstructed. All posting requirements were met, (food menu, regulations, licenses, emergency disaster plan, Children's Personal Rights, and Ombudsman). The home has a working telephone and youths can use the telephone unless restricted by court order. The Emergency Evacuation Plan is posted. All posting requirements were met LPA observed a First Aid Kit complete with scissors, tweezers, thermometer, gauzes, antiseptic and a 1st Aid Manual in the staff office. All posting requirements were met. Children will be accorded personal rights. The facility current License, Mental Health Certification; Ombudsperson Grievances and Personal Rights; are posted on the wall. Children are not restricted to make phones calls based on the court and or authorized representative. The lounge is utilized for clients to make phones calls and the Phone Call Log is kept near the facility phone. LPA observed the child's Needs and Services plans kept in clients personal file; (filed in an individual binder). Children are accompanied to outside extracurricular activities and social events and alternate activities have been implemented. LPA Rosas reviewed following during the inspection: LPA Rosas requested the following forms for review, Register of Youth (LIC 9020), Current Census, Personnel Report (LIC 500), Emergency Disaster Plan, Mental Health Approval certificate, The Joint Commission approval certificate. LPA Rosas was not able to review client or staff files during this visit and will return to continue with the annual inspection. Page 2 of 4

visit_type: Annual


summary: Facility Evaluation

raw_content:
Narrative:
On 03/22/2022 at 10:00AM Licensing Program Analyst (LPA) Olivia made an unannounced to New Way 2 for the purpose to conduct the Post Licensing Inspection. LPA Rosas met with Staff#1(S1), Staff#2 (S2) who granted access to the facility and an inspection of the facility was conducted together. Individuals mention in this report are identify on the Confidential Names List (LIC811) dated 03/22/22. Temperature and health checks are conducted at the entrance in the sign-in area. LPA met with Staff#1 (S1), who granted access into the home, and who provided a tour of the entire physical plant. This facility has Short Term Residential Therapeutic Program (STRTP) licensed to provide care and supervision for six (6) children ages 12-17 years old, Ambulatory only. The facility also provides services to non-minor dependents. The facility currently has Accreditation with Joint Commission dated 01/16/2021 and valid for 36 months. The facility has active Mental Health Program Approval with the Department of Health Care Services and Ventura County with an effective date of 02/07/2022 and expiration date of 02/07/2021. Staff confirmed that there are no firearms or dangerous weapons in the facility. The facility is current with their annual fees. LPA Rosas inspected the following: This is a one (1) story (STRP) Short Term Residential Therapeutic Program, located in a residential neighborhood. This is a (3) three bedroom, (2) two bathroom, single story family residence that includes a living room, dining area, kitchen, staff office, backyard, and an attached garage for storage. There is two (2) facility vehicles parked outside inspected to be in good operating condition. Outdoor Area: There was no swimming pool or bodies of water on the premises. The activity space is free of hazard materials and debris. LPA observed a staff displayed the utility shut-off valves. The facility is surrounded by wooden fence and is observed to be good condition. Report continues on LIC 809-C Page 1 of Laundry Room: The laundry room is located next to the garage. The laundry is equipped with a washer and dryer unit that was observed to be in good condition. The laundry detergent is made inaccessible to the children and is disputed according the load of the laundry. Disinfectants and chemicals are locked in cabinets made inaccessible. Garage: The attached two car garage is used as storage and is kept locked. There is two (2) vehicles available to transport youths; make and model are a Toyota Sienna, and Toyota Corolla. The vehicle has full coverage auto insurance with Farmers Insurance. Dining Area/Kitchen/Family Room (Den): There is adequate furniture which appears to be in good condition. There is a television and working fireplace with a cover. One table with six (6) chairs is next to the Kitchen: There is a gas stove/oven with four (4) burners, all operating. There is a dishwasher, microwave, refrigerator with freezer and a toaster oven. LPA observed adequate perishable/nonperishable food supplies. Sharp knives, disinfectants/cleaning solutions made inaccessible to the children locked in the staff office. Water temperature measured within safe temperatures, at not less than 105 and did not exceed 120 degrees Fahrenheit. Additional Living Room: There is adequate furniture which appears to be in good condition. The living room has dining table with six (6) chairs and televisions. Additional disinfectants, chemicals, and medication are locked in storage closet in the living room making inaccessible. There is a fireplace that is non-operable with a cover. Staff Office: It is equipped office furniture (i.e desk, computers, printers). The medication is triple locked inside of the staff office. The client files are kept in a locked closet. LPA observed a key locked closet that stored hygiene supplies, cleaning solutions, and medication. Bedroom # 1: Occupied by two (2) clients, the bedroom is equipped two (2) twin sized beds, comfortable mattresses, linen, blankets and pillows; adequate drawer and one (1) wall closet. There is adequate lighting and the windows have horizontal slide locked with curtains observed to be in good condition. This bedroom was a bathroom. Bedroom # 2: Currently occupied by one (1) client, has two (2) twin sized beds and comfortable mattresses, linen, blankets and pillows; adequate drawer and one (1) walk in closet. There is adequate lighting and the windows have horizontal slide locked with curtains observed to be in good condition. Page 2 of Bedroom # 3: Currently occupied by two (2) clients. The bedroom has two (2) twin sized beds and comfortable mattresses, linen, blankets and pillows; adequate drawer and one (1) walk in closet. Bathrooms: There are two (2) bathrooms. Bathroom #1 is the common bathroom for the clients. It is a full-sized bathroom with a toilet, sink, and tub/showers. Bathroom #2 is located inside of Bedroom#1 is full-sized bathroom with a toilet, sink, and shower. Water temperature measured within safe temperatures, at not less than 105 and did not exceed 120 degrees Fahrenheit. LPA observed a key locked closet that stored hygiene supplies, and cleaning solutions. All windows were in good condition with screens and blinds. There were no security bars on the windows. LPA observed ample towels and linen closet. The passageways and porches are unobstructed. All posting requirements were met, (food menu, regulations, licenses, emergency disaster plan, Children's Personal Rights, and Ombudsman). The home has a working telephone and youths can use the telephone unless restricted by court order. The Emergency Evacuation Plan is posted. All posting requirements were met LPA observed a First Aid Kit complete with scissors, tweezers, thermometer, gauzes, antiseptic and a 1st Aid Manual in the staff office. All posting requirements were met. Children will be accorded personal rights. The facility current License, Mental Health Certification; Ombudsperson Grievances and Personal Rights; are posted on the wall. Children are not restricted to make phones calls based on the court and or authorized representative. The lounge is utilized for clients to make phones calls and the Phone Call Log is kept near the facility phone. LPA observed the child's Needs and Services plans kept in clients personal file; (filed in an individual binder). Children are accompanied to outside extracurricular activities and social events and alternate activities have been implemented. LPA Rosas reviewed following during the inspection: LPA Rosas requested the following forms for review, Register of Youth (LIC 9020), Current Census, Personnel Report (LIC 500), Emergency Disaster Plan, Mental Health Approval certificate, The Joint Commission approval certificate. LPA Rosas was not able to review client or staff files during this visit and will return to continue with the annual inspection. Page 3 of A review of Facility's Personnel Report Summary on 03/22/2022 indicates that all personnel have criminal record clearance has obtain the necessary clearances with DOJ, FBI, and Child Abuse Response. LPA Rosas by send by email the following PINS to S PIN 20-17-CRP: New Background Check Requirements, Assembly Bill 819 (Chapter 777, Statutes of 2019), PIN 21-20-CRP: Statewide Launch of New Inspection Tools for Children's Residential Licensees, PIN 21-05-CRP: The Family Urgent Response System (FURS), Medications Guide TSP 2017-03 (version 08/23/21) There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
On August 18, 2022 at 9:50am Licensing Program Analysts (LPAs), Emelyn Sanchez P. and Olivia Rosas. conducted an unannounced SB Psychotropic Medication Inspection for New Way Group Home 2. During the inspection LPA Sanchez P. and LPA Rosas met with Ricky Garcia, Facility Manager and Alex Mendoza, Facility Administrator. LPAs Sanchez P. and Rosas reviewed three (3) client files and three (3) staff files. LPAs Sanchez P. and Rosas conducted three (3) staff interviews and no client interviews due to the children being in school. Currently there are four (4) clients residing in the above facility. This is a one story house located in a residential area. The facility has three bedrooms, two bathrooms, a living room, staff office, kitchen, family room, laundry area, attached garage (used for storage space), and outdoor space. The outdoor space is free of obstructions. Overall, LPAs Sanchez P. and Rosas observed the facility to be clean, safe, sanitary and in good repair. LPAs Sanchez P. and Rosas observed adequate staffing at the facility to provide care and supervision to children in care. LPAs Sanchez P. and Rosas observed medication to be centrally stored, triple locked and inaccessible to clients and unauthorized staff members in the Staff Office. There were no deficiencies cited at this time. Exit interview was conducted, and a copy of this report will be left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
On December 9, 2022, at 11:00am, Licensing Program Analysts (LPA), Olivia Rosas made an unannounced visit to New Way 2 for the purpose of conducting a Case Management - Other Inspection to address concerns regarding Cross reference referral report dated 11/22/2022. LPA Rosas and Staff#1 (S1) discussed the details SIR (See confidential name list LIC811 dated 12/09/22). The Department received cross reference referral from Client#1 (C1) County of Placement dated 11/21/2022. Centralized Complaint and Information Bureau (CCIB) received a CPS Hotline report from placement County reporting that C1 is currently placed at New Way Group Home 2 in Oxnard, CA. Facility reported that Child#1 (C1) is allowed to leave the facility for 30-minute walks. On 11/19/2022, C1 returned to the facility with $300 worth of merchandise including a new pair of tennis shoes and a backpack. Facility reported that C1 had the receipts for the items, and it showed that it was paid in cash. On 11/10/2011, C1 outing returned with an iPhone. On 11/21/2022, C1 was questioned about who gave him the iPhone. C1 reported a friend gave the phone. C1 did not provide further details. Facility related the information to the Department and pertinent parties. The facility is the process of scheduling a Child and Family Team (CT) meeting to discuss incidents and concerns regarding the suspicious purchases. Facility is no longer allowing C1 to have unsupervised 30-minute walks. Based on the interviews conducted and documentation gather no further information is needed. A review of Facility's Personnel Report Summary on 12/13/2022 indicates that all personnel have criminal record clearance has obtain the necessary clearances with DOJ, FBI, and Child Abuse Response. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst Dina Camara conducted a case management inspection 4/11/23 at 11: AM based on the number of relevant law enforcement contacts reported by the facility, pursuant to Health and Safety Code section 1538.7. During this inspection, 5 out of Direct Care Staff and 5 out of 5 youth files were reviewed. 3 out of Direct Care Staff and 2 out of 5 youth were interviewed. (See the Confidential Names List, LIC 811,dated 4/11/2023). The Plan of Operation including policies and procedures were reviewed. Minutes from the board of directors' meetings related to the facility's incidents involving contact with law enforcement were reviewed. Based on the analysis of the confidential interviews and youth file review including the needs and service assessments and youth case plans, the licensee uses trauma-informed and evidence-based de-escalation and intervention techniques when staff is responding to the behavior of a youth residing in the facility. Interviews with youth and staff indicate the licensee prohibits calls or threats to call law enforcement as a form of discipline. LPA Dina Camara observed documentation of completed training on policies and procedures on when and how to involve law enforcement in response to an incident. Training records show staff have been trained on Emergency Intervention as required. The licensee is contacting law enforcement in accordance to their Emergency Intervention Plan when there is an immediate risk of serious harm to a child or others. A copy of this report was discussed and provided to Ricardo Contreras, Head of Service

met_with: Ricardo Contreras, Head of Service


summary: Facility Evaluation

raw_content:
Narrative:
On March 5, 2024 at 9:26am, Licensing Program Analyst (LPA) Christine Wilson made an announced inspection to New Way Group Home 2 (STRTP) for the purpose of conducting an Annual Inspection. LPA Wilson was met by (FM) This is a short-term therapeutic residential treatment program (STRTP) that is licensed to provide care supervision for six (6) youths, ages 12-17 years, as well as non-minor dependents; ambulatory only. There is no swimming pool or body of water on the premises.Facility underwent a triennial survey with the Joint Commission and has valid, accreditation status.MPHA Certification is in progress per the Head of Service (HOS) and the Special mental Health Program Analyst Lisa Harvell. This is a one-story facility located at Raft Lane, Oxnard CA. 93035. The facility currently has Accreditation with Joint Commission dated 04/1/2023 and valid for 36 months. The facility has an expired Mental Health Program Approval with the Department of Health Care Services and Ventura County with an effective date of 02/07/2023 and expiration date of 02/07/2024. Staff confirmed that there are no firearms or dangerous weapons in the facility. The facility is current with their annual fees. LPA Wilson inspected the following: This is a (3) three bedroom, (2) two bathroom, single story family residence that includes a living room, dining area, kitchen, staff office, backyard, and an attached garage for storage. Continued on 809C page 2 of Page LPA Wilson was greeted by staff (FM) who allowed entrance into the facility and who provided LPA with a tour of the facility. Individuals mentioned in this report are identified on the Confidential Names List [see LIC811 dated 03/05/2024.] There were two (2) clients in the home (C3, C5). Three (3) other clients (C1, C2, C4,) were attending school. There were two (2) staff in the home (S1, FM) and the Administrator (FA) arrived at approximately 10:45am Postings: MPHA (expired 02/07/2024, Facility Sketch, Complaint Process, Administrator Certificate (FA), License, Emergency Numbers, Foster Youth Rights. Living Room: There are (2) couches with seating for seven persons, Table, and cabinet. There is a smoke alarm/Carbon monoxide detector that was tested to be in working condition. Game Room: There is one smaller couch with seating for 3 persons, TV, Fireplace that is unused, puzzles and games. There is a smoke alarm/Carbon monoxide detector that was tested to be in working condition. Kitchen: The kitchen has a fire extinguisher with current inspection, There are cleaning supplies such as dishwashing soap and a container of Lysol wipes accessible to clients in a cabinet below the sink. These items were moved by the FM, in the presence of the LPA. There is a (4) burner stove in working condition, microwave, and refrigerator set at 40 degrees. Per the (FM) facility uses paper plates and plastic utensils, which are located in the cleaning closet. A menu was posted in the presence of the LPA. Utensils, pots, pans. Water temperature was tested within the regulatory range. (S1) returned with groceries, and there is enough perishable and non perishable foods that meet the regulation. The back door leading to the backyard area allows for free entry to the home, and has no secure bolt. Hallway: There is a smoke alarm/Carbon monoxide detector that was tested to be in working condition. There is some additional bedding in a linen closet. Hallway Bathroom : This is a full bathroom with toilet, two (2) sinks and shower/tub combination. Water temperature was tested within the regulatory range. Bedroom 1: is occupied by (C1, C3). There are two beds with full linen, and three drawers. There are window screens in good condition. Bedroom 2: is occupied by (C2, C5). There are two beds with full linen, and two drawers. There are window screens in good condition. Conrinues on 809C page 3 of Page Bedroom 3: is occupied by (C4). There are two beds with full linen, and three drawers. There is an on-suite full bathroom with toilet, sink and shower/tub combination, and is in good repair. Water temperature was tested within the regulatory range. LPA Wilson observed red and blue shoestrings were tied to the white set of drawers. LPA advised the FA to remove the strings. Laundry Room: There is a washer and dryer in good condition. There are locked cabinets, with additional bathroom towels and paper goods. A fire extinguisher with current inspection was observed. Garage: This space holds a water heater, additional clothing, and refrigerator and deep freezer with additional frozen and perishable food items . All food items throughout the facility meet the requirements. Additional clothing, bicycles and snowboard equipment were observed to be in the garage. At 10:20am LPA Wilson inspected the following: Staff Office: This is a locked office for staff which has (1) large desk, computer chair, computer, printer and file cabinets. LIC500 and LIC9020 client roster was posted and a copy provided to the LPA. There is a locked closet and locked cabinets within, which contain client medications, Medications log. First Aid Kit, and sharps are kept in locked boxes inside the locked cabinet. There is no PRN medications. The locked closet also contain snacks and non-perishables. Per (FM) clients have access after school and in alignment with our daily schedule. Staff can help them get their snacks or extra food. There is a smoke alarm/Carbon monoxide detector that was tested to be in working condition. The office has a fire extinguisher with current inspection. There is a grievance box for clients. additional bathroom towels and PPE equipment were observed. Allowance: An allowance log was observed. Per the FM, the minimum is $7 and more can be earned for additional allowance. There is also a bad tax which is a deduction from allowance anywhere from not doing your chore to incidents to being disrespectful to staff. During the intake we have the opportunity to explain the allowance rules but nothing signed that explains the tax. They also do get a monthly clothing allowance." Medications: LPA Wilson inspected the medications log and medication packs with the facility manager (FM). LPA observed that in (1) out of (5) clients, medications are prescribed, and logged. LPA and (FM) counted the bubble pack contents for (C4) and observed that one dose was outside of the bubble pack. Per the (FM), there was no explanation for the medication to be outside of the bubble pack. Per the FM, "I wont give it to him and I will write the incident report." FM used a gloved hand to dispose of the medication in a plastic bag and placed in the office trashcan. Continues on 809C page 4 of Page Per the (FM) We had an in-house training on medication distribution and all staff attended on 03/04/24. Tomorrow at 2pm there will be a refresher in-person. Outdoor Area: The perimeter of the home is in good condition. There is new exterior paint on the entire property. The outdoor area has a covered shaded area, grass, and no furniture. LPA observed the gas shut off valve. Vehicles: LPA Wilson inspected (1) one facility vehicle - Honda Odyssey with November 2024 registration and insured by Progressive Insurance. Vehicle is in good condition with no issues and has a first aid kit. LPA Wilson inspected client files (C2, C3 and C4) Court records, emergency contact information, signed personal rights, Health.medical information, Educational information, immunizations personal property safeguards and allowance log and Needs and Service Plan were inspected by the LPA with FM. LPA Wilson was unable to conduct client interview with clients present, who opted not to interview. LPA Wilson was unable to conduct staff interviews and review staff files, CFT Meeting Notes and Emergency Intervention Plan. LPA Wilson will return to complete the inspection at a latter date with (HOS and FM) Two (2) technical violations ere issued today (see LIC9102) A copy of this report was reviewed and provided to Ricardo Contreras, Facility Manager.


summary: Facility Evaluation

raw_content:
Narrative:
On 07/22/24 at 11:08am Licensing Program Analyst (LPA) Christine Wilson made an unannounced visit to the above listed facility to conduct a collateral interview, regarding a complaint at another licensed facility. LPA Wilson was met by staff person (FM2) who provided LPA with access to the facility. LPA obtained a copy of the LIC500, and Client Roster and school information. There were (4) clients in the home with (FM2) and (S2). LPA Wilson interviewed staff (FM2) and (C6). No deficiencies have been cited. An exit interview was conducted and a copy of this report was discussed and will be emailed to licensee. .

met_with: Facility manager


summary: Facility Evaluation

raw_content:
Narrative:
On January 22nd 2026, at 09:30AM, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo conducted an unannounced inspection at the above facility. Upon arrival, LPA was greeted by Gregory Arriola, Facility Manager, who granted LPA access to the facility. The purpose of the inspection is to conduct a case management inspection to investigate a self-reported incident that occurred on January 8, 2026, regarding the unauthorized absence of a client. During today's inspection, LPA Moodie-Naranjo interviewed FM and obtained copies of that LIC 500 and Client Roster. Further investigation is needed to determine whether any violation has occurred. PER California Code Regulation, there are no deficiencies to be cited at this time. Exit Interview conducted, and a copy of this report will be emailed.

met_with: Gregory Arriola-Facility Manager


raw_content:
Investigation Findings:
13On December 12,2025 at 09: AM, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo made an unannounced inspection to the above listed facility and met with the Erica Abel, Child Care Counselor from New Way GH 1 for the purpose of concluding the investigation and delivering findings on the above allegation. Based on the confidential interviews conducted and records obtained during the investigation process, LPA Moodie-Naranjo concluded the allegations: A lack of supervision by staff, resulting in the client's injury cannot be determined and are "unsubstantiated". Although the allegation may have occurred, or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. A copy of this report was left to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Wendely Moodie-Naranjo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Erica Abel-Child Care Counselor from New Way GH # 1


summary: Facility Evaluation

raw_content:
Narrative:
On 03/10/2026 at 9:15am, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo made an unannounced inspection to New Way Group Home 2 (STRTP) for the purpose of conducting an Annual Random Inspection. LPA Moodie-Naranjo was met by Gregory Arriola, Facility Manager (FM) and Jordan McBride, Child Care Counselor, (S1) who allowed entrance into the facility and who provided LPA with a tour of the facility. This is a short-term therapeutic residential treatment program (STRTP) that is licensed to provide care supervision for six (6) youths, ages 12-17 years, ambulatory only. There is no swimming pool or body of water on the premises. Staff confirmed that there are no firearms or dangerous weapons in the facility. The facility is current with their annual fees. LPA Moodie-Naranjo inspected the following: This is a (3) three bedroom, (2) two-bathroom, single story family residence that includes a living room, dining area, kitchen, staff office, backyard, and an attached garage for storage. Individuals mentioned in this report are identified on the Confidential Names List [see LIC811 dated 03/10/2026.] There were two (2) clients in the home that were taken to school right after LPA arrived(C1, C2). no client interview conducted. Four (4) other clients (C3, C4, C5 and C6) were attending school at the time of LPA's arrival. There were two (2) staff in the home (S1, S2) and the Facility Manager (FM) who later left to drop off clients C1 and C2 to school. Postings: MPHA (expired 02/07/2027, Facility Sketch, Grievance/Complaint Process, Administrator Certificate (FA), License, Emergency Numbers, Foster Youth Rights. Report to cont....in page Living Room: There are (2) couches with seating for six (6) people, Table without chairs, and cabinet. There is a smoke alarm/Carbon monoxide detector that was tested by staff to be in working condition. A TV utilized for gaming, and another smaller monitor for gaming Game Room: There is one smaller couch with seating for 3 persons. There are two (2) TV's used for gaming, Fireplace that is unused, puzzles and games. There is a smoke alarm/Carbon monoxide detector that was tested to be in working condition. Kitchen: The kitchen has a fire extinguisher with current inspection; there are cleaning supplies such as dishwashing soap and a container of bleach spray accessible to clients in a cabinet below the sink. These items were moved by the S1, in the presence of the LPA. There is a (4) burner stove observed to be in working condition, two (2) microwave, and refrigerator set at 40 degrees. Per (S1) facility uses paper plates and plastic utensils, which are in the cleaning closet. A menu is posted on the refrigerator. Utensils, pots, pans. Water temperature was tested within the regulatory range. (S1) returned with groceries, and there are enough perishable and non-perishable foods that meet the regulation. Hallway: There is a smoke alarm/Carbon monoxide detector that was tested to be in working condition. There is some additional bedding in a linen closet. Hallway Bathroom: This is a full bathroom with toilet, two (2) sinks and shower/tub combination. Water temperature was tested within the regulatory range. Bedroom 1: is occupied by (C1, C3). There are two beds with full linen, and three drawers. There are window screens in good condition. Bedroom 2: is occupied by (C4, C5). There are two beds with full linen, and two drawers. There are window screens in good condition. Bedroom 3: is occupied by (C2 and C6). There are two beds with full linen, and three drawers. There is an on-suite full bathroom with toilet, sink and shower/tub combination, and it is in good repair. Water temperature was tested within the regulatory range. Report to cont.....on page Laundry Room: There are a washer and dryer in good condition. There are locked cabinets, with additional bathroom towels and paper goods. A fire extinguisher with current inspection was observed. Garage: This space holds a water heater, additional clothing, and refrigerator and deep freezer with additional frozen and perishable food items . All food items throughout the facility meet the requirements. Additional clothing, bicycles and snowboard equipment were observed to be in the garage. Outdoor Area: The perimeter of the home is in good condition. There is new exterior paint on the entire property. The outdoor area has a covered shaded area, grass, and no furniture. LPA observed the gas shut off valve. Vehicles: LPA Moodie-Naranjo inspected two(2) facility vehicles - Honda Odyssey registration and a Honda Accord 1997 with a valid registration and insurance. Vehicle is in good condition with no issues and has a first aid kit. Two (2) technical violations were issued today (see LIC9102) A copy of this report sent electronically to facility administrator..


facility_name: OAK GROVE CENTER

raw_content:
Narrative:
Confidential witness statements indicate that facility staff was interfering with R1 telephone calls, and that facility staff did not prevent R1 from going awol. Additional confidential interviews revealed that R1 was not afforded any privacy while in care. CSW stated that R1's phone calls with certain family members were monitored per court order. CSW states that phone calls with certain family members were a trigger for R1 and R1 would engage in self-harm behaviors and suicidal ideation. CSW stated that the facility staff encouraged R1 not to awol. CSW also stated that the facility staff would follow R1 when R1 went AWOL. CSW stated she and Oak Grove treatment team worked together and attempted to meet R1's needs. Based on confidential interviews, the allegation that alleged facility staff was interfering with resident #1 (R1) telephone calls, facility staff did not prevent R1 from awoling and that R1 was not afforded any privacy while in care., may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Tamara Wilson.

Investigation Findings:
13Licensing Program Analyst (LPA) Jose Gonzalez met with Chief Executive Officer (CEO), Tamara Wilson to issue the findings for the above stated allegations. LPA inspected the facility at 11:01am on March 23, 2021, reviewed facility files and one of one residents' file. During the investigation, interviews were conducted with one out of one resident, one out of one facility staff, Program Director (PD), Therapist (TH), Chief Executive Officer (CEO), Clinical Director (CD), and County Social Worker. On March 18, 2021 the department received a complaint that alleged facility staff was interfering with resident #1 (R1) telephone calls, R1 was not afforded any privacy while in care, and that facility staff did not prevent R1 from awoling. Confidential witness statements indicate that staff was not interfering with R1 phone calls and R1 was afforded privacy while in care. Additional confidential interviews revealed that R1's phone call with family member were monitored per R1's county social worker. Confidential witness statements indicate that facility staff encouraged R1 not to awol and would offer R1 other alternatives. Additional confidential interviews revealed that facility staff would follow R1 when R1 went awol. ***CONTINUED on 9099C*** UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Christina Barnes LICENSING EVALUATOR NAME: Jose Gonzalez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: OAK GROVE CENTERFACILITY NUMBER: VISIT DATE: 06/22/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Confidential witness statements indicate R1 does not have a history of inappropriate behaviors nor poor boundaries. Additional confidential interviews revealed that R1 and R2 were placed on boundary protocol and were not allowed to interact. Confidential witness statements indicate that R2 is not assertive and easy influenced by peers. CSW stated that R1 does not have a history of inappropriate behaviors or poor boundaries. CSW also stated R1 has aggressive behaviors. Based on confidential interviews, the allegation that alleged facility staff did not prevent youths from engaging in inappropriate interactions., may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Tamara Wilson.

Investigation Findings:
13On August 26, Licensing Program Analyst (LPA) Jose Gonzalez met with Chief Executive Officer (CEO), Tamara Wilson to issue the findings for the above stated allegations. LPA inspected the facility at 9:22am on May 4, 2021, reviewed facility file and two of two residents' file. During the investigation, interviews were conducted with two out of two residents, two out of two facility staff, Program Director (PD), R Therapist (TH), R Therapist TH2, Chief Executive Officer (CEO), and County Social Worker. On April 27, 2021 the department received a complaint that alleged facility staff did not prevent youths from engaging in inappropriate interactions. Confidential witness statements indicate that staff were supervising the residents. Additional confidential interviews revealed that R1 did not touch R2. Confidential witness statements indicate that facility staff did not observe the alleged incident. Additional confidential interviews revealed that staff had observed R1 went to bed early the night of the alleged incident. Confidential witness statements indicate that facility staff was informed of the incident on the following day. Additional confidential interviews revealed that R1 had touched R2 chest area over R2's clothes. R- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: OAK GROVE CENTERFACILITY NUMBER: VISIT DATE: 08/26/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
and did not work in the same dorm where C1 resided. Other confidential interviews revealed to be inconsistent but stated that the alleged incident occurred. LPA received inconsistent information and lack of details regarding the allegation. Based on confidential interviews during this investigation, the allegation that staff (S1 & S2) sexually abused client (C1), may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time. Exit interviewed conducted. A copy of this report and appeal rights were given and explained to Lori Espinoza, Administration Director.

Investigation Findings:
13On September 17, 2021 at 10:15am, Licensing Program Analyst (LPA), Cheraki Davis met with Lori Espinoza, Short Term Residential Therapeutic Program (STRTP) Administration Director to deliver the finding for the above complaint allegation. The investigation was conducted by Special Investigator Lori Wood of the Community Care Licensing (CCL) Investigations Bureau. Investigation included interviews with Riverside County Social Worker, Legal Guardian, Inland Regional Center, Los Angeles Police Department, client (C1), two staff (S1 & S2), Senior Youth Support Worker, Residential Program Director, and Program Assistant Dorm A. Murrieta Police Department and Child Welfare Services/Case Management System Database reports were reviewed. On April 13, 2021, Community Care Licensing received an allegation which stated staff (S1 & S2) sexually abused client (C1). It was reported that staff (S1 & S2) and an unknown staff held C1 down in the bedroom and touched C1 inappropriately in private area. Confidential interviews reported that S1 and S2 denied the allegation. Confidential interviews reported that S2 usually not present at the facility during the day shift UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Natasha Dunlap LICENSING EVALUATOR NAME: Cheraki Davis LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: OAK GROVE CENTERFACILITY NUMBER: VISIT DATE: 09/17/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Lori Espinoza, Administration Director