raw_content:
Investigation Findings:
13On October 29, 2024, at 10: AM, Licensing Program Analyst (LPA), Cheri Wilkerson and Licensing Program Manager, JoAunne Griffin arrived at the above facility for the purpose of concluding a complaint investigation for the above allegation. LPA met with Claudia Rice, Administrator and discussed the complaint investigation. A health and safety assessment was conducted. During this investigation, LPA conducted staff and client confidential interviews, obtained current LIC Personnel Report (LIC 500), client roster, staff Pro-Act training certificate, and Child 1 (C1) Needs and Service Plan and Child and Family Team notes and medication logs. Statements indicated that C1 was not observed to be hit by staff. C1 was not observed to have any bruising or scarring consistent with being physically disciplined or hit by staff. Statements indicated that injuries sustained by C1 were a result of riding and falling off bike and climbing trees. There were no deficiencies cited at this time. Exit Interview was conducted with Claudia Rice, Administrator and a copy of this report will be emailed to crice@5acres.org. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Cheri Wilkerson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Claudia Rice, Administrator


state: CA

facility_name: FIVE ACRES STRTP COLBY

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
Documentary evidence revealed Y1 resided at the facility from December 2023 through July 2024. Records indicate on February 18, 2024, Y1 suffered accidental injuries when hiding from staff and a door/closet closed on minor's thumb. Facility staff called 911 immediately upon occurrence and Y1was sent to the hospital for treatment. Information reviewed revealed no documentation of any suspicion of child abuse within the Medical Records. On June 19, 2024, Y1 sustained an injury (bruise on his genital area). Records reviewed revealed youth sustained the injury during an outing at the local park while riding their bike. Facility nurses completed an assessment of client's genital area after the incident. Client observed with bruising to scrotum area. Youth was offered an ice pack however client declined. Confidential interviews and review of documentary evidence including client file history produced a lack of evidence to prove allegations that staff physically abused Y1, resulting in severe injury or that staff did not prevent minor from being harmed by another minor. Evidence obtained was not sufficient to substantiate the allegations. Therefore, the allegations are determined Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. There are no deficiencies cited at this time. Exit interview completed. A copy of this report and LIC811 was provided to Facility Representative.

Investigation Findings:
13On January 28, 2025, at 10: AM, Licensing Program Analyst (LPA), Regina Martin conducted a follow-up complaint inspection to deliver findings concerning the above-mentioned allegations. LPA Martin met with Claudia Rice Administrator to discuss the investigative outcome. On June 28, 2024, Community Care Licensing Division (CCLD) received a complaint referral alleging neglect/lack of supervision as a youth (Y1) reportedly sustained several injuries, including a black eye, an injured thumb, a cut on the forehead, and black bruising to the scrotum area, while in care. The allegation was referred and accepted for assignment to CCLD Investigator Dennis Seng. On July 3, 2024, LPA Kenrick Ellis, and Licensing Program Manager, JoAunne' Griffin conducted the initial complaint notification and obtained requested documents. The investigation further included review of client records, incident reports and review of facility file history as well as, review of related police reports, and medical records concerning Y1. Confidential interviews were conducted with complainant, two youth, assigned Department of Children and Family Services (DCFS) Social Workers, assigned DCFS Out of Home Care Investigations Section Administrator, eight staff members including two Supervisors, and facility Division Director. (Continued on page LIC9099-C) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Regina Martin LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION EL SEGUNDO CRP RO, N. Continental Blvd. #290B FACILITY NAME: FIVE ACRES STRTP COLBYFACILITY NUMBER: VISIT DATE: 01/28/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

met_with: Claudia Rice Administrator

complaint_status: unsubstantiated


facility_name: FOR THE FUTURE, INC.

raw_content:
Narrative:
The internal Investigation revealed that there is no evidence to support the allegations Neglect and Lack of Supervision. LPA obtained statements from four (4) children; two (2) staff. All four (4) children interviewed denied that freely drank alcohol at the facility without consequences. The children also stated that the staff are not allowed to put hands on at time of placement. LPA reviewed several Unusual Incident Reports to confirm that the staff's effort to meet the needs of the children, by using crisis communication in effort encourage client to make better choices. Reports disclosed the effort of the staff that was present and attempted to defuse the situation and break up the fight before it escalated outside of the facility. Staff provided counseling based on the individual Safety Plan. LPA reviewed the facility Pro-Act Protocol and procedure that indicate "No Hands on policy". LPA reviewed the facilities Page: Emergency, Intervention Plan, Protocol and Procedures. LPA assessed that all statements were congruent with the method of interventions implemented to ensure that the facility provided proper supervision to support that met the needs of children in placement. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegation of Neglect/Lack of Supervision is unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There are no deficiencies noted or cited per California Code Regulation, TITLE 22, DIVISION 6, CHAPTERS 1, General Licensing Regulations, and Short Term Residential Therapeutic Program (STRTP) Interim Licensing Standards (ILS), Chapter 7. Version 3. An exit interview was conducted in person and the report was provided to the Administrator on 06/15/2021 for signature.

Investigation Findings:
13On 06/15/2021 at 1:55PM Licensing Program Analysts (LPA) Rosslyn Gray conducted an unannounced complaint inspection to FOR THE FUTURE, INC- to conclude the investigation on the above allegation/s and to deliver the findings via email. LPA spoke with the Program Administrator of the (STRTP). During the investigation process LPA-Gray interviewed and accounted for all relevant parties; including the children who were in placement when the incident occurred. Based on the interviews and statements obtained during the investigation process, the allegation cannot be corroborated because supporting evidence for this complaint is as follows: LPA interviewed the RP who was identified as a third party reporter, witnessed the alleged allegations. RP did not identify a specific youth and chose not to disclose the neighbors information who was allegedly assaulted. Althought to the RP was adamant that there is lack of supervision, evidence and supporting documents indicate the effort of the program to use crisis communication according to the facilities Emergency Response plan. LPA gathered information in which it was stated that staff redirected the clients to a safe place and to protect the staff from possible injuries and or violating personal rights. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lakescia Smith LICENSING EVALUATOR NAME: Rosslyn Y. Gray LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, N. Continental Blvd. #290b El Segundo, CA Facility Name: for the Future, INC.FACILITY NUMBER: VISIT DATE: 06/15/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Staff #1


summary: Complaint Investigation - Unsubstantiated

raw_content:
Investigation Findings:
13On 01/20/2022, Licensing Program Analyst (LPA) Bernice Karnsrithong arrived at the facility to conduct a follow up complaint investigation regarding the allegation that Facility staff touched child inappropriately. LPA Karnsrithong met with Administrator, Melissa Kagan to discuss the complaint investigation. During the investigation of the allegation, LPA conducted confidential interviews and reviewed documentary evidences. Statements were consistent and did not produce corroborating evidence to support that facility staff touched a child inappropriately. There were no witnesses, physical or documentary evidence to corroborate that a child was touched inappropriately by staff. This agency has investigated the complaint allegation and has found that the complaint was unsubstantiated, there is not a preponderance of the evidence to prove or disprove that a violation occurred. There were no deficiencies cited at this time. Exit interview conducted with administrator. Report will be emailed to the facility on a later date. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Bernice Karnsrithong LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

met_with: Administrator


raw_content:
Narrative:
Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove or disprove that a violation occurred. Therefore, the allegations are unsubstantiated. There were no deficiencies cited at this time. Exit interview was conducted with the administrator and a copy of this report will be emailed to the facility. (Page 2 of 2)

Investigation Findings:
13On 01/20/2022, at 3:45pm Bernice Karnsrithong, Licensing Program Analyst (LPA) conducted a follow-up complaint inspection to the above facility and met with the administrator. The purpose of the inspection was to deliver findings for the above complaint allegations. During the investigation of the allegations that facility has a bug infestation, youth sustained an injury while in care and staff failed to prevent youths from engaging in a physical altercation, LPA conducted confidential interviews and reviewed documentary evidence. Action Pest Control Inspection report dated 10/20/2020 indicates that there was no evidence of bed bug infestation in the facility on that day. Incident reports and consistent statements suggest that appropriate emergency intervention protocols were observed, appropriate medical treatment was provided to clients who sustained injuries and that staff conducted appropriate safety and health measures to ensure the safety and well-being of clients in care. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Bernice Karnsrithong LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, N. Continental Blvd. #290b El Segundo, CA Facility Name: for the Future, INC.FACILITY NUMBER: VISIT DATE: 01/20/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Based on confidential interviews and the facility's positive discipline procedures; instances of bullying between clients may have occurred however interviews and incident report indicated that facility staff utilized emergency intervention protocols and follows through appropriate positive discipline procedures when such incidents occur in the facility. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove or disprove that a violation occurred. Therefore, the allegations are all unsubstantiated. There were no deficiencies cited at this time. Exit interview was conducted and copy of this report will be provided to the facility.

Investigation Findings:
13On 02/03/2022 at 12pm, Licensing Program Analyst (LPA) Bernice Karnsrithong conducted a follow-up complaint inspection and met with Facility Manager, Rubi Valerio. The purpose of the inspection was to deliver findings for the above complaint allegations. During the investigation of the allegations, that facility staff failed to obtain a restraining order against a known adult predator harassing the group home youth; youth was bullied by another youth in the group home; and lack of supervision resulted in inappropriate activities between group home youth; LPA Karnsrithong conducted confidential interviews and reviewed documentary evidences. Based on the confidential interviews and documentary evidences, the facility attempted to file a restraining order however, law enforcement was not able to complete this process this due to lack of biographical information. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Bernice Karnsrithong LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, N. Continental Blvd. #290b El Segundo, CA Facility Name: for the Future, INC.FACILITY NUMBER: VISIT DATE: 02/04/2022

met_with: Facility Manager


raw_content:
Narrative:
The facility staff conducted random room searches to confiscate illegal drugs and contraband. Evidence of Unusual Incident Reports were written, and authorized representatives were notified. There was no evidence to suggest children in care were not properly supervised. Due to lack of evidence and conflicting statements obtained during the investigation, LPA determines that the allegation is Unsubstantiated at this time meaning, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that a violation occurred. There are no deficiencies cited at this time.

Investigation Findings:
13On August 5, 2022, at 9: AM Licensing Program Analyst (LPA), Rosslyn Gray made an unannounced visit to conclude the investigation and to deliver the findings. LPA conducted a Health and safety risk assessment upon arriving at the facility. During the investigation, LPA-Gray interviewed and accounted for all available relevant parties; and gathered pertinent information in reference to the allegations. The Licensee denied the allegations. Based on confidential interviews and review of documentary evidence there is no evidence or witnesses to support that the facility staff did not prevent youth from engaging in CSEC activity, minors have access to illegal drugs while in care, staff did not prevent minor from AWOL's. Documentary evidence show that staff implemented the proper protocol to prevent the children from going AWOL. Documentary evidence also showed that the Licensee provided individual services to meet the children's needs which included Child Family Team meetings, Alcohol and Drug Program, a CSEC Mentor Program and Incentives. Staff followed emergency interventions utilizing methods of crisis communication to redirect and encourage children to make better choices for the health and safety. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Rosslyn Y. Gray LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, N. Continental Blvd. #290b El Segundo, CA Facility Name: for the Future, INC.FACILITY NUMBER: VISIT DATE: 08/05/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: ADMINISTRATOR


raw_content:
Narrative:
The facility staff conducted random room searches to confiscate illegal drugs and contraband. Evidence of Unusual Incident Reports were written, and authorized representatives were notified. There was no evidence to suggest children in care were not properly supervised. Documentary evidence also showed that the Licensee provided individual services to meet the children's needs which included Child Family Team meetings, Alcohol and Drug Program, a CSEC Mentor Program and Incentives. Staff followed emergency interventions utilizing methods of crisis communication to redirect and encourage children to make better choices for the health and safety. Due to lack of evidence and conflicting statements obtained during the investigation, LPA determines that the allegation is Unsubstantiated at this time meaning, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that a violation occurred. There are no deficiencies cited at this time.

Investigation Findings:
13On August 5, 2022, at 11: AM Licensing Program Analyst (LPA), Rosslyn Gray made an unannounced visit to conclude the investigation and to deliver the findings. LPA conducted a Health and safety risk assessment upon arriving at the facility. During the investigation, LPA-Gray interviewed and accounted for all available relevant parties; and gathered pertinent information in reference to the allegations. The Licensee denied the allegations. Based on confidential interviews and review of documentary evidence there is no evidence or witnesses to support that the facility staff did not prevent youth from smoking marijuana in the facility, engaging in CSEC activity, and that the facility staff do not ensure that youth attend school. Documentary evidence show that staff implemented the proper protocol to prevent the children from going AWOL and documented evidence of school refusal. Staff followed emergency interventions utilizing methods of crisis communication to redirect and encourage children to make better choices for the health and safety. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Rosslyn Y. Gray LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, N. Continental Blvd. #290b El Segundo, CA Facility Name: for the Future, INC.FACILITY NUMBER: VISIT DATE: 08/05/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
LPA Rosas conducted interviews with staff, and pertinent parties regarding to allegations. LPA Rosas conducted a file review on Client#1 (C1) on 10/27/2022 and obtain copies of JV-220 dated 05/18/2022, Psychotropic Medication Administration Record (MAR) and Special Incident Reports (SIR). During the investigation, it was reported that C1 was placed on 5585 hold in the hospital and was schedule to be released on 10/31/2022. The facility placed 14-day discharge notice on 10/17/2022 to the safeguard the health and well-being of facility employees and residents in care. The 14-day discharge notice expired on 10/30/2022 and during Child Family Team (CFT) meeting the County of placement was informed to coordinate C1 transition as facility would not be able to pick up C1. The documentation and interviews with pertinent parities detail that 14-day was given but County of placement was seeking additional time to coordinate pick up of C1. File review, of JV-223 stated that C1 was prescribe five (5) psychotropic medications upon arrival to the facility. On 08/09/2022, C1 medication prescription was updated, and Psychotropic Medication #1 (SM1) was removed and JV-223 was pending update. Upon discharge, the facility provided the current psychotropic medication prescription that did not include SM1 as noted in JV-223. Confidential statements obtained produced no corroborating evidence to corroborate the allegations of Personal Rights and Medication. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegations of Personal Rights and Medication are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On March 21, 2023, at 1:00pm, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to For the Future - Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegations and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/21/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegations of facility did not accept minor back after hospitalization and facility did not properly manage minor's medications are unsubstantiated. The allegation may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: FOR THE FUTURE, INC.FACILITY NUMBER: VISIT DATE: 03/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Staff#1 (S1)


raw_content:
Narrative:
(Continued from 9099) Based on all interviews conducted, and documents obtained, the Department has found the above allegations to be unsubstantiated, meaning that, the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. There are no deficiencies to be cited at this time.

Investigation Findings:
13On 09/07/2023 at 12:13pm, Licensing Program Analyst (LPA) Christine Wilson made an unannounced inspection to the above listed facility, for the purpose of concluding the investigation on the above allegations. LPA Wilson was greeted by (S1) who provided access to the home. It was alleged that staff pushed minor, staff do not distribute minor's medication as prescribed, staff speak inappropriately to minor, staff do not meet minor's dietary needs, staff did not allow minor access to their personal belongings. Alleged victim (C1) did not choose to interview or give statements to LPA Wilson. During the course of this investigation, LPA Wilson conducted witness interviews, record reviews, and made observations. There was not enogh evidence to determine that the allegations occurred.. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FACILITY NAME: FOR THE FUTURE, INC.FACILITY NUMBER: VISIT DATE: 09/07/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Administrator (S1)


summary: Facility Evaluation

raw_content:
Narrative:
On 04/15/2026 at 10:00am, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo, Kevin Sauk, Licensing Program Manager (LPM), Licensing Program Analyst (LPA) Olivia Rosas and Licensing Program Analyst (LPA) Andrew Upshaw met with GOY and FTF management Andrew Lang, Licensee, Paulette Poutre, Facility Administrator (GOY-Casarin), Melissa Kagen, Head of Services. Maral Sultanian, Clinical Director-COO, Madison Hall, Facility Administrator (GOY-Cutler), Kathleen Burrell, Case Manager-LCSW and On-Call management, Tessa Koziol, Facility Administrator (For the Future) and Salpy Boyajian,Chief Executive Officer (CEO) for the purpose of conducting an informal meeting. The meeting was held at the Children's Residential local unit office located at Ventura Blvd, Suite Woodland Hills, Ca 91364. Introductions were conducted and LPM Sauk provided a copy of the meeting agenda to all who were in attendance. The following topics were addressed: Law Enforcement (LE) Contact, statistics, Runaway Plan, Emergency Intervention Plan and "Hands Off" Policy, transportation after an unauthorized absence. CCL Inspection Authority and access to client records upon demand during normal business hours. LPM Sauk provided general information about the applicable regulations related to aforementioned topics and obtained clarification on facility policies and procedures. Facility staff provided responses to all topics addressed and agreed to provide information requested by the Department, update the facility program statement as needed and adhere to regulatory requirements. Licensing Staff inquired about Status of MHPA CCLD informed staff that reports would be generated and sent for review and signature.

report_type: Facility Evaluation

met_with: Andrew Lang, Licensee, Paulette Poutre, Facility Administrator (GOY-Casarin), Melissa Kagen, Head of Services. Maral Sultanian, Clinical Director-COO, Madison Hall, Facility Administrator (GOY-Cutler), Kathleen Burrell, Case Manager-LCSW and On-Call management, Tessa Koziol, Facility Administrator,Salpy Boyajian,CEO


facility_name: FORECAST

raw_content:
Narrative:
according to their plan. In addition, confidential interviews reported that C1, C2, and C3 meets with their assigned therapist at least once a week for individual sessions and group sessions. Confidential interviews reported that if C1, C2, and C3 would like more sessions, the services are available. Confidential interviews revealed that the clinicians are available during afterhours for C1, C2, and C3. Other confidential interviews reported that the facility had not had any turnover for clinicians. Other confidential information received stated that clients in care missed therapeutic sessions due to the lack of therapist at the facility while other confidential interviews denied the allegation. Based on confidential interviews and information obtained, the allegation that facility is not meeting minors' (C1, C2, & C3) therapeutic needs, may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time. Exit interviewed conducted. A copy of this report and appeal rights were given and explained to Ricardo Calzada.

Investigation Findings:
13On September 08, 2021 at 8: AM, Licensing Program Analyst (LPA), Cheraki Davis, met with Tyresha Calhoun and Ricardo Calzada, Short Term Residential Therapeutic Program (STRTP) Residential Managers to deliver the finding for the above complaint allegation. On 03/10/2021 at 11:30PM, LPA Ronnesha Fountain inspected the physical plant and no current safety hazards were observed. During the investigation, LPA obtained copies of records that included: Client Roster, Personnel Report, Needs and Services Plan, Mental Health and Counseling Services Clinical Review Forms. Interviews were conducted with clients (C1, C2, & C3) and six staff (S1, S2, S3, S4, S5, & S6). On 03/04/2021, Community Care Licensing received an allegation that facility is not meeting minors' (C1, C2, & C3) therapeutic needs. It was reported that a therapist (unknown) quit from this facility and a client (unknown) has not had any therapy sessions. Confidential interviews reported that the facility Mental Health Department staff covered the therapeutic sessions until clinicians were hired. Confidential interviews reported that C1, C2, and C3 haven't missed any therapy sessions with their assigned clinicians and received services UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Natasha Dunlap LICENSING EVALUATOR NAME: Cheraki Davis LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: FORECASTFACILITY NUMBER: VISIT DATE: 09/08/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Ricardo Calzada


raw_content:
Narrative:
dispute the allegations. Confidential interviews reported no knowledge of any inappropriate interactions between staff and residents occurring at the facility. Confidential interviews and record review revealed C1 does smoke however, were unable to confirm or dispute staff (unknown) ever smoked with C1. Based on record review and confidential interviews the allegations of staff (unknown) sexually abused youth (Child #1 [C1]), and staff (unknown) smoked with youth (C1), may or may not have occurred, however it is not supported or proven by the evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of the report was provided along with appeal rights to Forecast Short Term Residential Therapeutic (STRTP) Program Administrator, Ricardo Calzada.

Investigation Findings:
13On May 19, 2022 at 11:02 am Licensing Program Analyst (LPA), Nicole Strickland, met with Forecast Short Term Residential Therapeutic (STRTP) Program Administrator, Ricardo Calzada, to deliver the finding for the above stated allegations. LPA conducted an inspection of the facility on September 28, 2021 at approximately 2:00pm and no immediate deficiencies were observed. The investigation was conducted by Special Investigator Georgina Tallagua and LPA Strickland which included interviews with Staff #3 (S3), Staff #4 (S4), four of four foster children (Child #1 [C1], Child #3 [C3], and Child #4 [C4], and Child #5 [C5]), and one Probation Officer (PO). Two confidential witnesses did not respond to LPA's request for an interview and therefore were not interviewed. In addition, county records and facility records were reviewed. On September 20, 2021, Community Care Licensing (CCL) received two allegations alleging that staff (unknown) sexually abused youth (Child #1 [C1]), and staff (unknown) smoked with youth (C1). Record review revealed a conversation insinuating C1 had sex and smoked with staff (unknown) had been made resulting in the above allegations. Confidential interviews and record review were unable to confirm or UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Natasha Dunlap LICENSING EVALUATOR NAME: Nicole Strickland LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: FORECASTFACILITY NUMBER: VISIT DATE: 05/19/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
permission and have since returned but were unable to confirm any knowledge of, or disclosures made alleging sexual abuse. Confidential interviews were unable to confirm or dispute the allegation. A second allegation alleging facility staff (Staff #1 [S1]) had an inappropriate relationship with youth (Child #1 [C1]) was received by CCL. Specifically it was reported that S1 would purchase underwear for C1 on a weekly basis and made comments to C1 about getting C1 showered. Confidential interviews reported conflicting accounts on how purchases of personal items (ie. underwear) were made. Confidential interviews reported youth were given their clothing allowance and allowed to purchase needed/wanted items including underwear. Additional confidential interviews reported that staff assisted youth in making the purchases to ensure appropriate sizes were selected. However, it was also reported that S1 often frequently picked up various items from thrift shops and would provide these items to youth. It was unknown if these items included underwear. Confidential interviews and record review could not confirm or dispute the allegation. A third allegation alleging facility staff (unnamed) did not accord youth (Child #1 [C1]) privacy. Specifically it was reported on an unknown date, while in the shower C1 felt as though C1 was being watched. Confidential interviews reported facility protocol is the bathroom door is the only door in the facility that is permitted to be closed and/or locked to allow for privacy. Confidential interviews reported if staff feel that foster youth are taking too long in the shower or bathroom they will continually knock the door and bother the youth. Confidential interviews could not confirm or dispute this allegation. Based on record review and confidential interviews the allegations of staff (Staff #1 [S1]) sexually abused youth (unknown), facility staff (Staff #1 [S1]) had an inappropriate relationship with youth (Child #1 [C1]), and facility staff (unnamed) did not accord youth (Child #1 [C1]) privacy, may or may not have occurred, however they are not supported or proven by the evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of the report was provided along with appeal rights was provided to Forecast Short Term Residential Therapeutic Program (STRTP) Residential Manager Ricardo Calzada.

Investigation Findings:
13On October 21, 2022 at 11:52_am Licensing Program Analyst (LPA), Nicole Strickland, met with Forecast Short Term Residential Therapeutic Program (STRTP) Residential Manager Ricardo Calzada, to deliver the findings for the above stated allegations. LPA conducted an inspection of the facility on November 2, 2021 at approximately 2:30 pm and no immediate deficiencies were observed. The investigation included interviews three staff (Staff #1 [S1], Staff #2 [S2], S2Staff #3 [S3]), four of five foster youth (Child #2 [C2], Child #3 [C3], Child #4 [C4], and Child #5 [C5]). One confidential witness did not respond to LPA's request for an interview and therefore was not interviewed. In addition, county records and facility records were reviewed. On October 27, 2021, Community Care Licensing (CCL) received an allegation alleging staff (Staff #1 [S1]) sexually abused youth (unknown). Specifically it was reported an unnamed resident had recently run away from the facility and claimed while residing at the facility on an unknown date, S1 sexually abused unnamed resident. Record review and confidential interviews confirmed residents have left the facility without UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Natasha Dunlap LICENSING EVALUATOR NAME: Nicole Strickland LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: FORECASTFACILITY NUMBER: VISIT DATE: 10/21/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Residential Manager Ricardo Calzada


raw_content:
Narrative:
Other confidential interviews stated that C1 and C2 do not have a known history of inappropriate behaviors. The interviews that were provided to the LPA were not consistent regarding the allegations that staff are not properly supervising C1 and did not provide any further specific details regarding staff supervision. Based on interviews and record reviews the allegations that staff did not prevent C1 and C2 from engaging in inappropriate behavior and staff did not prevent C1 from awoling (absent without leave) from the, may have occurred, however is not supported or proven by evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Tyresha Calhoun.

Investigation Findings:
13On June 22, 2023 at 10:40 am, Licensing Program Analyst (LPA) Darlene Almaraz-Oseguera conducted an unannounced inspection to the facility to deliver the findings of the above allegations. LPA met with Tyresha Calhoun. Lisi Leon conducted an inspection of the facility on August 18, 2022, at 12:10 pm and no immediate deficiencies were observed. Four of four clients (C1, C2, C3, C4), four staff and facility administrator were interviewed. It was reported to Community Care Licensing (CCL) that staff did not prevent C1 and C2 from engaging in inappropriate behavior and staff did not prevent C1 from awoling (absent without leave) from the facility. Confidential staff interviews reported that S1, C1 and C2 were in the living and S1 stepped away for several minutes. Confidential interviews reported that then C1 and C2 engaged in inappropriate behaviors. Confidential interviews reported that S1 observed C1 and C2 engaging in inappropriate behaviors, in the living room. Confidential interviews reported that C1 has left the facility without permission and staff will verbally give C1 directives but C1 refuses to follow verbal directives of staff. Confidential interviews reported that C1 and the other clients are always supervised while at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Natasha Dunlap LICENSING EVALUATOR NAME: Darlene Almaraz LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: FORECASTFACILITY NUMBER: VISIT DATE: 06/22/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Tyresha Calhoun


raw_content:
Narrative:
Confidential interviews reported S1 was observed to have been smoking with clients. Other confidential interviews reported that there were no witnesses that saw S1 smoking with any of the clients while at the hotels. Community Care Licensing also received an allegation that staff (S2) smoked marijuana with a minor while in care. Confidential interviews reported that S2 also worked the weekend that clients had to evacuate because of the power outages in the area, to a hotel and was seen smoking with clients. Other confidential interviews reported that S2 did work that weekend but denied witnessing S2 smoking with clients. Based on inconsistent confidential interviews, the allegations of staff (S1) smoking with the minors while in care and staff (S2) smoked marijuana with a minor while in care are unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of evidence to prove that the alleged violations occurred. An exit interview was conducted, and a copy of this report LIC 9099 and the appeal rights were discussed and provided to Shahana Zeigler, Youth Partner.

Investigation Findings:
13On March 10, 2025 at 1PM, Licensing Program Analyst (LPA) Cynthia Robinson conducted an unannounced visit to Olive Crest Forecast STRTP to deliver the investigative findings for the allegations listed above. On 01/17/2025, LPA Robinson conducted a health and safety inspection at the STRTP and obtained documents pertinent to the investigation. LPA interviewed clients (C1, C2, and C3), and staff (S1, S2, S3 and S4). LPA also interviewed Probation Officer (P.O). On 01/14/2025, Community Care Licensing received an allegation that staff (S1) smoked with the minors while in care. It was alleged that during a facility evacuation due to power outages, the clients were placed in a hotel for the weekend and S1 was smoking with the clients (C1, C2, and C3). Confidential interviews reported that S1 was seen on the outside patio with clients when they smelled a marijuana odor coming from the outside patio. (Continued on LIC 9099C...) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Cheraki Davis LICENSING EVALUATOR NAME: Cynthia Robinson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., SUITE FACILITY NAME: FORECASTFACILITY NUMBER: VISIT DATE: 03/10/2025

met_with: Shahana Zeigler, Youth Partner.


summary: Facility Evaluation

raw_content:
Narrative:
On October 13, 2021, at 10: AM Licensing Program Analyst (LPA) Ronnesha Fountain, Leslie Covarrubias and Licensing Program Manager (LPM) Jennifer Smith arrived at Forecast, Short Term Residential Program (STRTP). LPAs and LPM met with Residential Manager, Ricardo Calzada. The purpose of the visit is to conduct an annual inspection of the facility. At 10: AM, Residential Manager, Ricardo Calzada, led the physical inspection of the facility. The home is set up as follows: Bedroom #1- Was furnished with one twin bed. No client is placed in this room at this time. Bedroom #2- Was furnished with one twin bed. Sleeps one client. Bedroom #3- Was furnished with one twin bed. No client is placed in this room at this time. Bedroom #4- Was furnished with one twin bed. Sleeps one client. Bedroom #5- Was furnished with one twin bed. No client is placed in this room at this time. Bedroom #6- Was furnished with one twin bed. Sleeps one client. Bedrooms are arranged so that only one child is placed per room. No room commonly used for other purposes is used as a bedroom, and no bedroom serves as a passageway to another room. There is adequate drawer and closet space for children's belongings. The dresser drawer in room #4 was observed to be broken approximately at top-left corner of bottom drawer. Bedroom #2 has a hole in the wall and the back of the door. Bedroom #3 door is cracked in the middle. A physical plant inspection was completed and included the facility's kitchen area, four refrigerators/freezers, food storage areas, client rooms, two bathroom/showers, and community gathering area and dining area. Facility grounds are clean and free of debris and observable hazards. Sports equipment/toys/books/games were observed for client's recreation time. There is adequate indoor and outdoor activity space. Facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher is properly charged and serviced. Licensee maintains an adequate supply of perishable and non-perishable foods and the menus were posted. At the time of inspection the facility license was observed to be posted by the staff office. All required forms are posted including the Grievance Procedures, Visitation Policies, Personal Rights form, and Foster Care Ombudsperson poster. Medications are locked and centrally stored inside staff office. The Residential Manager stated they did not have individual contraceptive containers for clients. Individual beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. The hot water in the client's bathrooms was measured to be 120 for bathroom #2 and bathroom #1 was 121.2. Per the Residential Manager, no firearms or weapons are allowed in the facility. LPAs and LPM inspected the facility vehicle, and observed that there was a difficulty latching the third row seat into place. The facility was advised to have the third row seat serviced. LPAs and LPM observed the First Aid Kit to be complete. LPAs and LPM conducted a client record review of three of three client files. Client #1 did not have a current needs and service plan in the file. Licensee has Mental Health Program Approval that is valid through 12/13/2021. Licensee has obtained National Accreditation that is valid through 10/31/2021. Licensing fee payments have been paid and there is currently a balance of $0. Based on review of Physical Plant and Client Records, the facility is being cited for violation of the Interim Licensing Standards Version 4, Chapter 7.5, Sections: Client Records 87068.3(a) and Title Regulations Divsion 6, Chapter Fixture, Furniture, Equipment and Supplies 80088(e)(1). An exit interview was conducted and a copy of this report, LIC 809D, LIC9102, LIC 811 and appeal rights were provided to Residential Manager, Ricardo Calzada.

visit_type: Annual


summary: Facility Evaluation

raw_content:
Narrative:
On October 29, 2021, at 8: AM, Licensing Program Analyst's (LPAs) Ronnesha Fountain, Carmen Escobar, and Leslie Corruvabias arrived at Olive Crest - Forecast Short-Term Residential Therapeutic Program (STRTP). The purpose of the inspection was to complete the continuation inspection for STRTP annual inspection that was initiated on October 13, 2021. LPAs already completed the physical inspection of the facility and reviewed facility client files on the first day of the annual inspection. During this annual inspection continuation, the LPAs reviewed 10 of the 11 personnel files to ensure they contained all required documentation per Title Regulations and Interim Licensing Standards (ILS). Personnel Files are usually maintained at the corporate office in Riverside. All appropriate personnel who require caregiver background checks have received criminal record and child abuse index check clearances or exemptions. Seven of the ten files that were reviewed were for employees who converted from group home personnel to STRTP personnel. LPAs observed the converted staff members were trained according to the STRTP training requirements for employees. Per interview conducted, there are some potential concern's regarding the hands-off policy. Currently there are no deficiencies being cited under the Interim Licensing Standards section Personnel Requirements.

visit_type: Case Management


summary: Facility Evaluation

raw_content:
Narrative:
On Friday, November 19, 2021, at 2:45 pm, Licensing Program Analyst (LPA) Ronnesha Fountain conducted an announced inspection. The purpose of the inspection was to complete the continuation inspection for the Forecast STRTP annual inspection initiated on October 27, 2021. LPA Fountain has already completed the physical plant inspection, client records, and client interviews. During the time of the inspection, there were no clients on site. LPA Fountain reviewed staff records, Operational Requirements, Disaster Preparedness, Emergency Intervention Plan, and Core/Therapeutic Services during this annual inspection to ensure the STRTP meets the Title Regulations and Interim Licensing Standards (ILS), see LIC 811 dated 11/10/21. The client interviews are located under the LIC 809 dated 10/27/21, 10/29/21, 11/04/21, and 11/19/21. Based on the review of staff records, the STRTP appears to be meeting Core Services/Supports requirements. Due to the need to interview staff and time restrictions, this annual inspection for the Forecast STRTP will be continued later. No deficiencies were found during this inspection. An exit interview was conducted, and a copy of this report was provided to the residential manager Anne Lacy.

met_with: Anne Lacy


facility_name: FRED FINCH YOUTH CENTER

raw_content:
Narrative:
Based on the information obtained; there is a preponderance of evidence to prove that facility staff shared a video of a client in care without guardian consent. Therefore, the above allegation is substantiated. Appeal Rights were provided and deficiencies were cited. Exit interview conducted and a copy of the report was sent to the Adminstrator for signature. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that facility staff increased client in care medication without medical approval, facility staff did not observe changes in client in care physical condition, facility staff are not transporting client in care to medical appointments, facility staff did not develop client in care needs and service plan and facility staff did not meet client in care hygiene needs,therefore the above allegation is unsubstantiated. Exit interview conducted with SD and LPA left report at the facility.

Investigation Findings:
13Licensing Program Analyst (LPA) Christopher Rollins conducted a complaint inspection with Fred Finch and met with Mar Smith Senior Director. The purpose of the inspection was to deliver the finding for the above complaint allegation. During the course of investigating this allegation, LPA conducted confidential interviews with staff, clients, social workers, conducted a client file review and reviewed documentation. Confidential interviews and documentation reveal that facility staff shared a video of a client in care without guardian consent. Based on confidential interviews and documentation there was enough evidence to prove that facility staff shared a video of a client in care without guardian consent. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Zaid Hakim LICENSING EVALUATOR NAME: Christopher Rollins LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 14-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, TRAEGER AVE., SUITE FACILITY NAME: FRED FINCH YOUTH CENTERFACILITY NUMBER: VISIT DATE: 09/02/2021

met_with: Mar Smith-Senior Director


raw_content:
Narrative:
continued from LIC Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that staff engages in inappropriate behavior with minors. Therefore, the above allegation is UNSUBSTANTIATED. Regarding the allegation that staff speaks to minor in an inappropriate manner: Licensing Program Analyst Karkazis (LPA) conducted confidential interviews with staff, clients, and conducted document research. During confidential interviews with staff and clients, inconsistent information provided. One interviewee stated that staff asked clients inappropriate questions. Another interviewee stated that staff told a participant to stop inappropriate behavior, while other interviewees stated that no staff ever spoke to a minor inappropriately. LPA conducted document research and found no evidence to support staff speaking to minor inappropriately. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that staff speaks to minor in an inappropriate manner. Therefore, the above allegation is UNSUBSTANTIATED. Regarding the allegation that facility is operating outside the scope of the license: Licensing Program Analyst Karkazis (LPA) conducted confidential interviews with staff, clients, and conducted document research. During confidential interviews with staff and clients, inconsistent information provided. One interviewee stated the facility cannot place certain restrictions while all other interviewees stated that restrictions can be placed if certain criteria are met. LPA conducted document research and found that criteria had been met for restrictions to be implemented, for safety reasons. . Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that facility is operating outside the scope of the license. Therefore, the above allegation is UNSUBSTANTIATED. An exit interview was conducted and a copy of this report was given to Mar Smith, Senior Director.

Investigation Findings:
13On 10-6-23 2:15PM, Licensing Program Analyst (LPA) George Karkazis conducted an unannounced inspection at Fred Finch Youth Center and met with Mar Smith, Senior Director, who helped with the inspection. The purpose of the inspection was to deliver the complaint findings. Regarding the allegation that staff engages in inappropriate behavior with minors: Licensing Program Analyst Karkazis(LPA) conducted confidential interviews with staff, clients, and conducted document research. During confidential interviews with staff and clients, inconsistent information provided. One interviewee stated that staff engaged in inappropriate behavior with a minor but could not state when it happened. All other interviewees stated that staff never engaged in inappropriate behavior with minors. LPA conducted document research and found no evidence of staff engaging in inappropriate behavior. continued on LIC 9099-C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: George Karkazis LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 14-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN BRUNO ASC, TRAEGER AVE., SUITE FACILITY NAME: FRED FINCH YOUTH CENTERFACILITY NUMBER: VISIT DATE: 10/06/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Mar Smith, Program Director


raw_content:
Investigation Findings:
13On 12-1-23 10:58AM, Licensing Program Analyst (LPA) George Karkazis conducted an unannounced inspection at Fred Finch Youth Center, and met with Mar Smith Senior Director, who helped with the inspection. The purpose of the inspection was to deliver the complaint findings. The complaint alleged that staff do not ensure that the roof is inaccessible to youths in care, staff do not ensure that hazardous items are inaccessible to youths in care, and staff do not adequately supervise youths in care. LPA Karkazis conducted confidential interviews, and conducted document research, in which inconsistent information was provided. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the allegations occurred. Therefore, the allegations are UNSUBSTANTIATED. A copy of this report was given to Mar Smith Senior Director. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lidia Tinoco LICENSING EVALUATOR NAME: George Karkazis LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Mar Smith, Senior Director


summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Investigation Findings:
UnsubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: 0

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Director, Mar Smith


summary: Complaint Investigation - Substantiated - 3 allegations

raw_content:
Narrative:
No citation will be issued for Reporting Requirements 80061(A)(f)The items specified in (b)(1)(A) through (H) above shall also be reported to the client's authorized representative, if any;due to this deficiency being addressed and corrected. Refer to LIC809 dated 08/11/2025. An exit interview was conducted, appeal rights discussed, and a copy of this report was left with Director, Mar Smith. Whose signature on this form confirms receipt.

Investigation Findings:
SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: 0

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- Estimated Days of Completion: 0

complaint_status: SUBSTANTIATED


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Christopher Rollins conducted an unannounced annual inspection at Fred Finch Youth Center. The facility converted from a Group Home to STRTP (Short Term Therapeutic Program) on October 15, 2018 . During the inspection, LPA met with Mar Smith Senior Director (SD) and Grace Helton Administrator as well as additional facility personnel. The STRTP is licensed to serve 14 clients ages 12-18. The facility consists of 10 bedrooms (6 double occupancy and 4 single occupancy) and 11 bathrooms (10 client and 1 staff). At 12: PM, LPA Rollins toured the facility with SD and Administrator inside and out. LPA observed the kitchen is clean. Water measured 113.4 degrees F. The facility has plenty of non perishable and perishable food supply. Medication and knives are locked away. There are enough folks, spoons, plates and cups. All passageways are unobstructed. All smoke detectors are up to date and working. The facility is clean, safe and sanitary. There are no firearms on the property. There are no bodies of water on the property. The facility is maintained at a comfortable temperature. Personal rights, floor plan, food menu and Emergency disaster forms were posted in clear view. Fire Extinguisher was up to date and carbon monoxide was in good working shape. There were no Title 22 violations regarding physical plant observed at this time. Ten client files were reviewed. LPA observed all ten client files and found no deficiencies. Needs and services plan are updated. The documentation is in the clients files are complete. LPA observed medication logs to be updated and current. Facility already received their mental health approval as of August 2, 2019. LPA observed five staff files and found no deficiencies. Staff have completed there 40 hours annual training. All staff documentation is current. LPA discussed with Senior Director and Administrator overview of required Core Services and Supports and based upon inspection of facility records. Licensee appears to be meeting requirements. Per Title Regulations, no deficiencies were cited during the inspection. Exit interview was conducted and a copy of the report was left at the facility.

met_with: Mar Smith Senior Director and Grace Helton Administrator


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Christopher Rollins conducted an annual inspection at Fred Finch Youth Center. LPA met with Mar Smith Senior Director (SD) and Grace Helton Administrator as well as additional facility personnel. The STRTP is licensed to serve 14 clients ages 12-18. The facility consists of 10 bedrooms (6 double occupancy and 4 single occupancy) and 11 bathrooms (10 client and 1 staff). At 01: PM, LPA Rollins toured the facility with SD and Administrator inside and out. LPA observed the kitchen is clean. LPA measured hot water in the bathroom, kitchen sink and shower at 113.4 degrees F. The facility has plenty of non perishable and perishable food supply. Medication and knives are locked away. There are enough folks, spoons, plates and cups. All passageways are unobstructed. All smoke detectors are up to date and working. The facility is clean, safe and sanitary. There are no firearms on the property. There are no bodies of water on the property. The facility is maintained at a comfortable temperature. Personal rights, floor plan, food menu and Emergency disaster forms were posted in clear view. Fire Extinguisher was up to date and carbon monoxide was in good working shape. At 2: PM, LPA reviewed seven client files with SD and Administrator. LPA observed all seven client files to be complete and found no deficiencies. LPA observed all documentation to be up to date. LPA observed medication logs to be updated and current. At 2: PM, LPA observed 5 staff files with SD and Administrator. LPA observed staff files to be complete and documentation was update. LPA found no deficiencies. LPA observed all facility staff have completed there 40 hours annual training. LPA observed all training to be up to date and all certificates to be complete. At 3: PM, LPA conducted staff and client interviews. During inspection, LPA receive an updated copy of the LIC Personnel Report to maintain their file current. A review of Licensing Information System on October 11, 2021 indicates that all facility staff associated to the facility had DOJ, FBI and child abuse index check clearances. Per Title Regulations, no deficiencies were cited during the inspection. Exit interview was conducted and a copy of the report was left at the facility.

met_with: Mar Smith-Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On 10-6-23 10:10AM, Licensing Program Analysts George Karkazis conducted an unannounced Annual/Random inspection at listed facility. LPA met with Mar Smith,Senior Director and toured the facility inside and out. Safety precautions were taken including screening call and mask wearing. The Short Term Therapeutic Program is licensed to serve 14 clients. Present during the inspection were 2 staff and 2 clients. Staff and clients interacted peacefully. At 11:26AM LPA Karkazis reviewed client and staff files. All staff and client files reviewed were complete and in good order. At 10:30AM, LPA Karkazis toured the facility. LPA Karkazis observed 10 bedrooms and 10 bathrooms. LPA observed facility license, personal rights, facility sketch, meal menu, and other forms posted on the walls throughout the facility. LPA Karkazis tested the water temperature and found it to be 118 degrees which is in range. The thermostat read 70 degrees which is within range. Sharps were locked and chemicals were safely stored. There were two days of perishable foods and seven days non-perishable foods present. The medication was also stored and locked in the nursing office in a locked safe. The facility is in good repair and clean. LPA Karkazis interviewed 2 staff and 2 clients. At 11:15AM LPA Karkazis toured the backyard. There were no open bodies of water. The backyard was in good repair and clean. At this time there were no deficiencies. An exit interview was conducted, appeal rights discussed and a copy of this report was given to Mar Smith, Senior Director.


facility_name: FRED FINCH YOUTH CENTER-SAN DIEGO

raw_content:
Narrative:
Confidential interviews contradicted the allegations stating clients are always supervised and C1 was not abused at the facility or while in placement. Confidential Interviews stated C1 felt safe at the facility, was never left unattended by staff and C1 was not involved in any physical or sexual incidents with staff or clients. Confidential interviews did not collaborate the allegations listed above however, the details provided alleged the incidents occurred. Based on confidential interviews, the allegation that lack of supervision resulted in inappropriate interactions between minors and C1 was physically abused while in care may have occurred, however are not supported or proven by evidence. Therefore, the allegations are unsubstantiated. An exit interview was conducted and a copy of this signed report was provided to Program Administrator, Roland Williams.

Investigation Findings:
13On 08/26/2021, at 2:15 p.m. Licensing Program Analyst (LPA) Marisol Lopez arrived at the facility unannounced and met with Program Administrator, Roland Williams, of Fred Finch to discuss the investigative findings for the allegations noted above. On March 24, 2021 at 12:45 p.m., due to COVID 19, LPA conducted a tele-inspection and met with Program Administrator Roland Williams to initiate a complaint investigation. LPA conducted a safety inspection and no deficiencies were observed at that time. During the investigation, LPA conducted confidential interviews with four staff (S1 through S4), Client #1 (C1), one administrator, one social worker, and reviewed incident reports. On 03/18/2021, the Department received allegations that lack of supervision resulted in inappropriate interactions between minors and C1 was physically abused while in care. It was reported that C1 was "sexually and physically abused" by an unknown minor and that the assault happened once, however there were no known details or description of the assault. Confidential interviews denied any sexual or physical abuse from staff or other clients. (see continuation form LIC9099-C dated 08/26/2021) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Marisol Lopez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: FRED FINCH YOUTH CENTER-SAN DIEGOFACILITY NUMBER: VISIT DATE: 08/26/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Roland Williams


raw_content:
Narrative:
Confidential interviews stated C1's telephone calls are not denied and staff do not hit clients. Confidential interviews stated C1 has become physically assaultive towards staff S1, however, S1 did not put hands on C1. Confidential interviews denied all allegations occurred; however, other information provided alleged the incidents occurred and there were no witnesses present. Based on confidential interviews, the allegations that staff mishandled C1 while in care, staff denied C1 from making a telephone call and staff hit C1 while in care may have occurred, however are not supported or proven by evidence. Therefore, the allegations are unsubstantiated. An exit interview was conducted, and a copy of this signed report was emailed to Facility Administrator Roland Williams.

Investigation Findings:
13On June 27, 2022, at 10:30 a.m. Licensing Program Analyst (LPA) Marisol Lopez arrived at the facility unannounced and met with Facility Administrator Roland Williams of Fred Finch Youth Center to discuss the investigative findings for the allegations noted above. On September 02, 2021 at 09:30 a.m., Licensing Program Analyst (LPA) Marisol Lopez met with Program Administrator Roland Williams to conduct an unannounced initial complaint investigation. LPA conducted a safety inspection and no deficiencies were observed at that time. During the investigation, LPA conducted confidential interviews with three staff (S1-S3), one administrator, client #1(C1), one agency worker, and reviewed incident reports. On August 27 2021, the Department received allegations that staff mishandled C1 while in care, staff denied C1 from making a telephone call and staff hit C1 while in care. Confidential interviews contradicted the information stating that as a form of discipline; staff redirect C1; provide C1 with space to return to baseline; the audience is removed; staff provide support to C1 to process emotions and contacts law enforcement as a last resort. (see continuation form LIC9099-C dated 06/27/22) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Marisol Lopez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: FRED FINCH YOUTH CENTER-SAN DIEGOFACILITY NUMBER: VISIT DATE: 06/27/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Confidential interviews stated C1 returned to the facility on 2/14/2022 at approximately 7:15pm and C1 took three different medications upon returning to the facility. Confidential interviews stated Staff members(S1 & S2) followed the facilities policy and procedures regarding checking in medications however it is unclear if C1's belongings were checked prior to returning/entering the facility and C1 consumed medications while returning to the facility. Confidential interviews stated C1 informed staff that C1 took three different medications and staff on duty contacted 911 at 8:51pm. Confidential interviews stated C1 was transported to the hospital for polysubstance overdose and treated. Based on confidential interviews, the allegation that Client #1 (C1) overdosed resulting in hospitalization due to lack of care and supervision and centrally stored medications were accessible to C1 in care may have occurred, however are not supported or proven by evidence. Therefore, the allegations are unsubstantiated. An exit interview was conducted and a copy of this signed report was provided to Facility Administrator Rolan Williams. (This document is an amended LIC9099 dated and signed on 06/27/22.)

Investigation Findings:
13On 08/04/2022, at 1:00 p.m. Licensing Program Analyst (LPA) Marisol Lopez arrived at the facility unannounced and met with Program Administrator Roland Williams, of Fred Finch Youth Center to discuss the investigative findings for the allegation noted above. On 02/18/2022, Community Care Licensing's (CCL) Investigations Branch Bureau, Investigator Nikki Vo was assigned the investigation. On 2/24/2022 at 3:30PM, LPA Carol Anderson, conducted an unannounced complaint investigation at the above facility and met with Residential Manager (RM) Roland Williams and Supervisor Rocio Medrano. LPA Anderson conducted a safety inspection and no deficiencies were observed at that time. The investigation consisted of confidential interviews with one program manager, five facility staff, client #1(C1), one guardian and review of incident reports and medical documents. On 02/24/2022, the Department received an allegation that Client #1(C1) overdosed resulting in hospitalization due to lack of care and supervision and centrally stored medications were accessible to C1 in care. It was reported C1 was transported to the hospital on 2/14/2022 due to overdose on medications. (This document is an amended LIC9099 dated and signed on 06/27/22.) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Marisol Lopez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: FRED FINCH YOUTH CENTER-SAN DIEGOFACILITY NUMBER: VISIT DATE: 06/27/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Confidential interviews contradicted the information stating that the decision to remove C1 had already been made, however it was reported that a new emergency one on one staff was being offered to the facility if C1 returned to the facility. Confidential interviews stated C1's behaviors were threat to the safety of all clients and staff at the facility and a new emergency staff would have inflamed the situation. Confidential interviews stated the facility had scheduled multiple child and family team meetings (CFT's) to work together and build the best plan possible for C1 however, the plans had been unsuccessful and C1 was being removed. Confidential interviews stated staff followed procedures in discharging C1 however, it was reported that the facility could have done more to keep C1 safe and in placement. Based on confidential interviews, the allegation that facility staff refused C1's return to the facility after hospitalization may have occurred, however are not supported or proven by evidence. Therefore, the allegations are unsubstantiated. An exit interview was conducted and a copy of this signed report was emailed to Facility Administrator Roland Williams.

Investigation Findings:
13On 08/31/2022, at 11:15 a.m. Licensing Program Analyst (LPA) Marisol Lopez arrived at the facility unannounced and met with Program Administrator Roland Williams, of Fred Finch Youth Center to discuss the investigative findings for the allegation noted above. On December 07, 2021 at 10:00 a.m., Licensing Program Analyst (LPA) Marisol Lopez conducted an unannounced complaint investigation at the above facility and met with Program Administrator Roland Williams. LPA conducted a safety inspection and no deficiencies were observed at that time. The investigation consisted of confidential interviews with one program supervisor, one program administrator, four facility staff, client #1(C1), and review of incident reports. On 12/06/2021, the Department received an allegation that facility staff refused C1's return to the facility after hospitalization. It was reported C1 attempted to self-harm and threaten staff at the facility however, C1 was medically and psychiatrically cleared to return to facility and the facility refused intake. (see continuation form LIC-9099C dated 08/31/22) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Marisol Lopez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: FRED FINCH YOUTH CENTER-SAN DIEGOFACILITY NUMBER: VISIT DATE: 08/31/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Confidential interviews stated C1 is unpredictable in C1's behaviors and the facility has scheduled multiple Child and Family Team meetings (CFT's) to work together and build the best plan possible however, the plans have been unsuccessful. Confidential interviews stated staff follow procedures with C1 to prevent AWOL's however staff are limited in their authority as a result of personal rights. Based on confidential interviews, the allegation that staff are not adhering to the facility emergency intervention plan preventing Client #1(C1) from AWOLing may have occurred, however are not supported or proven by evidence. Therefore, the allegations are unsubstantiated. An exit interview was conducted and a copy of this signed report was emailed to Facility Administrator Roland Williams.

Investigation Findings:
13On 08/31/2022, at 12:15 p.m. Licensing Program Analyst (LPA) Marisol Lopez arrived at the facility unannounced and met with Program Administrator Roland Williams, of Fred Finch Youth Center to discuss the investigative findings for the allegation noted above. On 11/19/2021, LPA Carol Anderson conducted an unannounced complaint investigation at the above facility and met with Residential Supervisor Erica Rowan. LPA Anderson conducted a safety inspection and no deficiencies were observed at that time. The investigation consisted of confidential interviews with one program supervisor, one program administrator, four facility Staff (S1 - S4), Client #1(C1), and review of incident reports and emergency intervention plan. On 11/12/2021, the Department received an allegation that staff are not adhering to the facility emergency intervention plan preventing Client #1(C1) from AWOLing. Confidential interviews contradicted the information stating that the facility adheres to C1's emergency intervention plan; staff redirect C1; provide C1 with space to return to baseline; staff remove identified triggers to keep C1 and others safe; staff follow C1 if C AWOL's; and law enforcement is contacted as a last resort. (See continuation form LIC-9099C dated 08/31/22) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Marisol Lopez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: FRED FINCH YOUTH CENTER-SAN DIEGOFACILITY NUMBER: VISIT DATE: 08/31/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Confidential interviews confirmed that S1 and S2 placed C1 on a wall assisted restrain, however, C1 was not pushed and the bruising was due to C1 resisting the restrain. Confidential interviews did not provide consistent statements and there were no witnesses to the event. Based on confidential interviews, the allegation that staff pushed minor resulting in injuries, may have occurred, however is not supported, or proven by evidence. Therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this signed report was provided to Roland Williams, Administrator.

Investigation Findings:
13On August 2, 2023, at 2: PM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Roland Williams, Administrator to discuss the investigative findings for the allegation noted above. LPA conducted an inspection of the facility on May 18, 2023, and no deficiencies were noted. During the investigation, LPA conducted one administrator interview (P1), two staff interviews (S1-S2), three client interviews (C1-C3), and obtained current client roster, C1's behavioral and safety plan, staff roster with contact information and incident reports. On May 9, 2023, the Department received an allegation that staff pushed minor resulting in injuries. Confidential interviews indicated C1 was pushed to the wall by S1 and S2, C1 attempted to get out of restrain, and sustained bruising on arms and knees. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: FRED FINCH YOUTH CENTER-SAN DIEGOFACILITY NUMBER: VISIT DATE: 08/02/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Roland Williams, Administrator


raw_content:
Narrative:
Confidential interviews indicate C2 punched C1 in the mouth and C1 bit C2 on the leg. Confidential interviews indicated staff are not allowed to step in between clients during physical altercation, however, it is unknown whether a restraint would have negated the physical altercation as one was not performed. Record review indicated C2 kicked C1 and punched C1 in the head numerous times. Confidential interviews indicated S1 and S3 attempted to separate clients and there were no witnesses to the event. Based on confidential interviews, the allegation that staff did not provide adequate supervision resulting in physical altercation between foster youths, may have occurred, however is not supported, or proven by evidence. Therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this signed report was provided to Roland Williams, Administrator.

Investigation Findings:
13On August 2, 2023, at 2: PM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Roland Williams, Administrator to discuss the investigative findings for the allegation noted above. LPA conducted an inspection of the facility on June 27, 2023, and no deficiencies were noted. During the investigation, LPA conducted one administrator interview (P1), two staff interviews (S1, S3), four client interviews (C1-C4), and obtained current client roster, staff schedule for 6/22/23 with contact information, C1 behavioral and safety plan and incident report. On June 26, 2023, the Department received an allegation that staff did not provide adequate supervision resulting in physical altercation between foster youth. Confidential interviews indicated C1 was instigating C2, resulting in C2 chasing after C1, and engaged in physical altercation. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: FRED FINCH YOUTH CENTER-SAN DIEGOFACILITY NUMBER: VISIT DATE: 08/02/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
Confidential interviews revealed an emergency IEP was held for C1 discussing this is C1's last chance before terminating placement. However, there was no exact date of when C1's placement would be terminated. Confidential interviews revealed conflicting statements; staff provided a safe environment by interacting with C1 with sports, crisis communication, coping skills and following C1's behavioral plan, and that staff did not prevent C2 from triggering C1. Confidential interviews indicated C1 received individual therapy once a week and family therapy once a month. Other interviews indicated that when C1 wanted to speak with a therapist in between therapy sessions one was not provided. Based on confidential interviews, the allegation that facility did not follow proper eviction protocols, staff did not provide a safe environment for minor in care and staff did not ensure that minor was provided necessary behavioral treatment services while in care, however is not supported, or proven by evidence. Therefore, the allegations is unsubstantiated. An exit interview was conducted, a copy of this signed report, and appeal rights was provided to Roland Williams, Administrator.

Investigation Findings:
13On August 22, 2023, at 10: AM AM, Licensing Program Analysts (LPA's) Lucero Jauregui and Jacob Salem arrived at the facility unannounced and met with Roland Williams, Administrator to discuss the investigative findings for the allegations noted above. LPA Marisol Lopez conducted an inspection of the facility on March 28, 2023, and no deficiencies were noted. During the investigation, LPA Lopez conducted one confidential interview (P1), requested current client roster, staff roster with contact information, incident reports, and conducted record review of C1's CFT's and IEP. LPA Jauregui conducted four staff interviews (S1-S4), four client interviews (C2-C5), one Regional Center Service Coordinator interview (RC1), and record review. LPA Jauregui made multiple attempts to interview Client # 1 (C1) but was unsuccessful. On March 21, 2023, the Department received an allegation that facility did not follow proper eviction protocols, staff did not provide a safe environment for minor in care and staff did not ensure that minor was provided necessary behavioral treatment services while in care. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: FRED FINCH YOUTH CENTER-SAN DIEGOFACILITY NUMBER: VISIT DATE: 08/22/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
Confidential interviews disclosed C1 and C2 were in a relationship while they were placed at the facility. Confidential interviews disclosed C1 and C2 were able to leave each of their assigned cottages without staff following them during the night of the alleged incident. Confidential interviews conducted during the investigation yielded consistent stories that C1 and C2 mutually approached each other in the recreation field, behind cottage four, and had inappropriate physical contact. Confidential interviews revealed C1 and C2 attempted to have sex but were not successful; however, there was other inappropriate activity. A review of records reflected that facility staff are trained to provide line of sight care and supervision to clients at all times. Information obtained through confidential interviews also confirmed that facility staff are to follow clients and maintain line of sight when clients leave the cottages. The Department received consistent information that staff did not provide line of sight supervision on the night of the incident and C1 and C2 engaged in sexual interaction due to the lack of staff supervision. Based on consistent confidential interviews, the allegation that due to lack of supervision, minors engaged in inappropriate sexual activity while in care is SUBSTANTIATED because the preponderance of the evidence standard has been met. This posed immediate Health, Safety, and Personal Rights risks to children in care. The facility is being cited for violating Title 22. Division 6, Chapter 1, Article 06. Continuing Requirements, Section 80078(a) Responsibility for Providing Care and Supervision [See LIC 9099D]. An Enhanced Civil Penalty (ECP) determination is pending. If an ECP is assessed, a Community Care Licensing representative will return to the facility to deliver the penalty assessment. An exit interview was conducted, and Plan of Correction was developed over the telephone with Roland Williams, Admininistrator. Due to printer malfunction, a copy of this signed report, LIC 9099D and appeal rights were emailed to Erica Rowan and Administrator Roland Williams. .

Investigation Findings:
13On May 6, 2026, at 12: PM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Erica Rowan, Residential Supervisor to discuss the investigative finding for the allegation noted above. The investigation was conducted by Special Investigator (SI) Annette Renquist. On January 29, 2026, SI Renquist conducted an initial complaint investigation visit and, during the investigation, SI interviewed two clients (C1-C2), three staff (S1-S3), and three witnesses (W1-W3). Pertinent records were obtained and reviewed. On January 26, 2026, Community Care Licensing (CCL) received an allegation that due to lack of supervision, minors engaged in inappropriate sexual activity while in care. It was reported that while C1 and C2 were residents at Fred Finch Youth Center San Diego, during an overnight shift, C2 convinced C1 to go out of a resident cottage and C1 was taken behind a building, where C2 pushed C1 onto the ground, held C1's arms down, and sexually assaulted C1, although C1 allegedly said no. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: FRED FINCH YOUTH CENTER-SAN DIEGOFACILITY NUMBER: VISIT DATE: 05/06/2026

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Erica Rowan, Residential Supervisor