summary: SPEP - FY15-16

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Okaloosa Youth Academy
Gulf Coast Youth Services, Inc.
(Contract Provider)
4445 Straightline Road
Crestview, Florida 32539
Primary Service: Anger Control
SPEP Review Date(s): July 14-17, 2015
Florida Department of Juvenile Justice
Report Date(s): 11/4/2015
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
2
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Program Name: Okaloosa Youth Academy QI Program Code: 1160
Provider Name: Gulf Coast Youth Services Contract Number: R2073
Location: Okaloosa County / Circuit: 1 Number of Beds: 60
Review Date(s): July 14-17, 2015 Lead Reviewer Code: 128
Persons Interviewed
Program Director Corporate QI/QA staff # Program Supervisors
DJJ Monitor # Case Managers # Youth
DHA or designee 2 # Clinical Staff # Other (listed by title):
DMHCA or designee # Healthcare Staff
Documents Reviewed
Written Protocol/Manual Logbooks # Personnel Records
Fidelity Monitoring Documents Program Schedules 7 # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 6 # Youth Records (Closed)
Staff Evaluations Table of Organization # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 4 # Health Records
Contract Scope of Services 3 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
3
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 35 Points
1. Primary Service and Supplemental Service Types POS: 35 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is Anger Control. The program was awarded 30 points
because the Primary Service is identified as a Group 5 Service. The specific Sub-Component
Service Type identified is Cognitive Behavioral Therapy. The Primary Service was identified as
this type of service as it is intended to correct faulty cognitions and perceptions and provides skills
individuals can use to monitor thought patterns and correct behaviors.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
4
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 8 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
The facilitator completed the facilitator training and a copy of his completion was obtained by the
review team. The facilitator was trained by a qualified trainer.
Basic Score: 1 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
The program has previously created general lesson plans for 'Anger Control' groups.
The program can earn 2 points if they use or create a manual or protocol that is detailed and
explains how each specific session is to be delivered.
At the time of the review, the program did not meet criteria to earn a score of 2.
Basic Score: 0 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
A lesson was observed, however, there did not appear to be a manual or protocol in use by the
facilitator. At the time of the review, the facilitator did not provide a manual or protocol to the
review team. The youth used the "Juvenile ART" workbook to take turns reading verbatim. The
facilitator led some discussion based on the readings.
The program can earn 1 point if the facilitator adheres to a manual or protocol.
5
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
At the time of the review, the program did not meet criteria to earn a score of 1.
Basic Score: 2 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
There was no facilitator turnover within the past year and no documented gaps in service.
Basic Score: 2 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The program does have an internal monitoring process for fidelity. The Licensed Mental Health
Counselor/ Clinical Supervisor observes groups monthly and throughout the year as needed.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
No corrective action has been required according to reviewed documentation. The provider does
have a process in place to address corrective action should corrections be required based on
fidelity monitoring.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The provider does address the facilitator’s specific groups during their annual evaluation.
6
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
3. Amount of Service - Duration
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates the target duration of 15 weeks for this type of service. Of the 27 youth in the
sample, 11% (3 of 27) reached at least the indicated target duration. Further explanation is
detailed in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates a target of 45 contact hours for this type of service. Of the 27 youth in the
sample, 19% (5 of 27) reached the indicated target contact hours. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 25 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 100%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 96%
Moderate to High Score: 12 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 100%
Table 1
Moderate = 6 youth
Moderate-High = 9 youth
High = 11 youth
Total Youth in Sample = 27 youth
7
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Percentage of Youth with High-Risk Level to Reoffend: 41%
High Score: 13 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 100%
Table 2
High = 11 youth
Total Youth in Sample = 27 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 96% (26 of 27) youth scored Moderate to High-Risk to reoffend, for a score
of 12 points.
Of the SPEP sample, 41% (11 of 27) youth scored High-Risk to reoffend, for a score of 13 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 35 35 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 0 10 0%
Amount of Service: Contact Hours 0 10 0%
Risk Level of Youth Served 25 25 100%
Totals 80 100 80%
This SPEP report evaluates Anger Control, an intervention delivered at Okaloosa Youth
Academy.
The program scored High for Quality of Service Delivery. This score can be optimized by
adhering to a detailed manual for the delivery of all Anger Control groups.
The program earned 0 points for Amount of Service: Duration. Of the 27 total youth sampled, only
3 included dosage with end dates in the EBS Module. Of those 3 youth with correct dosage, all 3
received at least the recommended weeks of service. Youth in the sample completed between 19
and 32 weeks of service, with an average of 26 weeks.
The program earned 0 points for Amount of Service: Contact Hours. Of the 27 total youth
sampled, only 25 included dosage in the EBS Module. Of those youth with correct dosage, 5
8
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
received at least the recommended hours of service. Youth in the sample completed between 7
and 61 hours of service, with an average of 36 hours.
The program was awarded 25 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
The program was awarded 25 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
RECOMMENDATION(S):
Okaloosa Youth Academy can optimize their SPEP Quality of Service Delivery score by using a
detailed manual for delivery of groups.
Okaloosa Youth Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
9
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report

service_type: Anger Control


state: FL

facility_name: Okaloosa Youth Academy

summary: SPEP - FY15-16

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Okaloosa Youth Academy
Gulf Coast Youth Services, Inc.
(Contract Provider)
4445 Straightline Road
Crestview, Florida 32536
Primary Service: ARISE
SPEP Review Date(s): July 14-17, 2015
Florida Department of Juvenile Justice
Report Date(s): 11/4/2015
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
2
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Program Name: Okaloosa Youth Academy QI Program Code: 1160
Provider Name: Gulf Coast Youth Services Contract Number: R2073
Location: Okaloosa County / Circuit: 1 Number of Beds: 60
Review Date(s): July 14-17, 2015 Lead Reviewer Code: 128
Persons Interviewed
Program Director Corporate QI/QA staff 2 # Program Supervisors
DJJ Monitor 3 # Case Managers 7 # Youth
DHA or designee 4 # Clinical Staff # Other (listed by title):
DMHCA or designee 2 # Healthcare Staff
Documents Reviewed
Written Protocol/Manual Logbooks 5 # Personnel Records
Fidelity Monitoring Documents Program Schedules 5 # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 3 # Youth Records (Closed)
Staff Evaluations Table of Organization 7 # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 7 # Health Records
Contract Scope of Services 7 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
3
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 30 Points
1. Primary Service and Supplemental Service Types POS: 30 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is ARISE. The program was awarded 25 points because
the Primary Service is identified as a Group 4 Service. The specific Sub-Component Service
Type identified is Group Counseling. The Primary Service was identified as this type of service as
it focuses on psychological or interpersonal problems or issues faced by an individual and
involves a group of youths interacting with each other.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
4
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 9 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
A review of staff training records revealed the staff member facilitating the group had the required
training. The staff member was trained to be an ARISE facilitator by a qualified trainer.
Basic Score: 1 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
The program uses the ARISE instructor manual from the publisher. The manual provides stories,
interviews, discussion questions, and posters, but is not detailed to the extent that it explains how
each specific session is delivered.
Basic Score: 1 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
A group session was observed. The facilitator followed the outline of the ARISE instructor manual
to deliver the services to the youth. The youth were observed working on a worksheet from the
curriculum.
Basic Score: 2 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
5
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
There has been no facilitator turnover within the past 12 months. There have been no gaps in
service according to the provided documentation.
Basic Score: 2 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The program has an internal monitoring process for fidelity. The Licensed Mental Health
Counselor/ Clinical Supervisor observes groups monthly. The clinical coordinator offers
assistance as needed and guidance when necessary.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
The program has a process in place should corrective action be required. There was no
documentation to support corrective action was needed.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The facilitator received an annual evaluation in which she was specifically evaluated on the
groups she facilitated with no issues noted in her performance of group facilitation.
6
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
3. Amount of Service - Duration
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates the target duration of 24 weeks for this type of service. Of the 36 youth in the
sample, 5% (2 of 36) reached at least the indicated target duration. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 8 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 80%
Research indicates a target of 40 contact hours for this type of service. Of the 36 youth in the
sample, 83% (30 of 36) reached the indicated target contact hours. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 25 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 100%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 97%
Moderate to High Score: 12 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 100%
Table 1
Moderate = 8 youth
Moderate-High = 14 youth
High = 13 youth
Total Youth in Sample = 36 youth
7
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Percentage of Youth with High-Risk Level to Reoffend: 36%
High Score: 13 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 100%
Table 2
High = 13 youth
Total Youth in Sample = 36 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 97% (35 of 36) youth scored Moderate to High-Risk to reoffend, for a score
of 12 points.
Of the SPEP sample, 36% (13 of 36) youth scored High-Risk to reoffend, for a score of 13 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 30 30 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 0 10 0%
Amount of Service: Contact Hours 8 10 80%
Risk Level of Youth Served 25 25 100%
Totals 83 95 87%
This SPEP report evaluates ARISE, an intervention delivered at Okaloosa Youth Academy.
The program scored High for Quality of Service Delivery.
The program earned 0 points for Amount of Service: Duration. Of the 36 total youth sampled, only
3 included dosage with end dates in the EBS Module. Of those 3 youth with correct dosage, 2
received at least the recommended weeks of service. Youth in the sample completed between 19
and 32 weeks of service, with an average of 26 weeks.
The program earned 8 points for Amount of Service: Contact Hours. Of the 36 total youth
sampled, only 34 included dosage in the EBS Module. Of those youth with correct dosage, 30
received at least the recommended hours of service. Youth in the sample completed between 10
and 52 hours of service, with an average of 49 hours.
8
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
The program was awarded 25 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
RECOMMENDATION(S):
Okaloosa Youth Academy can optimize their SPEP Quality of Service Delivery score by ensuring
the manual used is detailed and specifies the frequency and duration of the service, a general
outline or lesson plan that applies to each topic delivered and the order in which it the topics are
to be delivered.
Okaloosa Youth Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
9
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report

source: DJJ

report_type: SPEP

program_name_raw: Okaloosa Youth Academy

program_status_note: Open

service_type: ARISE


summary: SPEP - FY15-16

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Okaloosa Youth Academy
Gulf Coast Youth Services, Inc.
(Contract Provider)
4445 Straightline Road
Crestview, Florida 32536
Primary Service: Impact of Crime
SPEP Review Date(s): July 14-17, 2015
Florida Department of Juvenile Justice
Report Date(s): 11/4/2015
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
2
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Program Name: Okaloosa Youth Academy QI Program Code: 1160
Provider Name: Gulf Coast Youth Services Contract Number: R2073
Location: Okaloosa County / Circuit: 1 Number of Beds: 60
Review Date(s): July 14-17, 2015 Lead Reviewer Code: 128
Persons Interviewed
Program Director Corporate QI/QA staff 2 # Program Supervisors
DJJ Monitor 3 # Case Managers 7 # Youth
DHA or designee 4 # Clinical Staff # Other (listed by title):
DMHCA or designee 2 # Healthcare Staff
Documents Reviewed
Written Protocol/Manual Logbooks 5 # Personnel Records
Fidelity Monitoring Documents Program Schedules 5 # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 3 # Youth Records (Closed)
Staff Evaluations Table of Organization 7 # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 7 # Health Records
Contract Scope of Services 7 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
3
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 20 Points
1. Primary Service and Supplemental Service Types POS: 20 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is Impact of Crime. The program was awarded 15 points
because the Primary Service is identified as a Group 3 Service. The specific Sub-Component
Service Type identified is Social Skills Training. The Primary Service was identified as this type of
service as it focuses on developing social skills required for an individual to interact in a positive
way with others.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
4
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 10 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
The current facilitator (case manager) received training in 2012 from a certified instructor.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
The program uses the Impact of Crime curriculum to deliver services to the youth. The manual
consists of worksheets and detailed lesson plans. Each group session has an introduction, guided
group discussion activity, worksheets, and a conclusion/wrap-up.
Basic Score: 1 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
A group session was observed. The facilitator followed the outline of the IOC curriculum. The
youth were observed working on chapter two of the curriculum.
Basic Score: 2 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
There has been no facilitator turnover for Impact of Crime within the last year.
5
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 2 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The program has an internal monitoring process for fidelity. The Licensed Mental Health
Counselor/ Clinical Supervisor observes groups monthly. The clinical coordinator offers
assistance as needed and guidance when necessary.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
There was no documented need for corrective action based on fidelity monitoring, however the
program has a process in place should corrective action be required.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The facilitator’s annual evaluation addressed delivery of IOC specifically with no issues or
problems noted.
6
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
3. Amount of Service - Duration
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates the target duration of 16 weeks for this type of service. Of the 11 youth in the
sample, 0% (0 of 11) reached at least the indicated target duration. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates a target of 24 contact hours for this type of service. Of the 11 youth in the
sample, 0% (0 of 11) reached the indicated target contact hours. Further explanation is detailed in
the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 13 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 52%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 91%
Moderate to High Score: 10 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 83%
Table 1
Moderate = 2 youth
Moderate-High = 6 youth
High = 2 youth
Total Youth in Sample = 11 youth
7
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Percentage of Youth with High-Risk Level to Reoffend: 18%
High Score: 3 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 23%
Table 2
High = 2 youth
Total Youth in Sample = 11 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 91% (10 of 11) youth scored Moderate to High-Risk to reoffend, for a score
of 10 points.
Of the SPEP sample, 18% (2 of 11) youth scored High-Risk to reoffend, for a score of 3 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 20 20 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 0 10 0%
Amount of Service: Contact Hours 0 10 0%
Risk Level of Youth Served 13 25 52%
Totals 53 85 62%
This SPEP report evaluates Impact of Crime, an intervention delivered at Okaloosa Youth
Academy.
The program scored High for Quality of Service Delivery.
The program earned 0 points for Amount of Service: Duration. Of the 11 total youth sampled,
none included end dates in the EBS Module, therefore, it was impossible to ascertain the accurate
number of weeks youths attended.
The program earned 0 points for Amount of Service: Contact Hours. Of the 11 total youth
sampled, 0 received at least the recommended hours of service. Youth in the sample completed
between 5 and 10 hours of service, with an average of 7 hours.
8
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
The program was awarded 13 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
RECOMMENDATION(S):
Okaloosa Youth Academy can maintain their SPEP Quality of Service Delivery score by
continuing the processes in place at the time of the review.
Okaloosa Youth Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
9
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report

service_type: Impact of Crime


summary: SPEP - FY15-16

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Okaloosa Youth Academy
Gulf Coast Youth Services, Inc.
(Contract Provider)
4445 Straightline Road
Crestview, Florida 32539
Primary Service: LifeSkills Training
SPEP Review Date(s): July 14-17, 2015
Florida Department of Juvenile Justice
Report Date(s): 11/4/2015
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
2
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Program Name: Okaloosa Youth Academy QI Program Code: 1160
Provider Name: Gulf Coast Youth Services Contract Number: R2073
Location: Okaloosa County / Circuit: 1 Number of Beds: 60
Review Date(s): July 14-17, 2015 Lead Reviewer Code: 128
Persons Interviewed
Program Director Corporate QI/QA staff 2 # Program Supervisors
DJJ Monitor 3 # Case Managers 7 # Youth
DHA or designee 4 # Clinical Staff # Other (listed by title):
DMHCA or designee 2 # Healthcare Staff
Documents Reviewed
Written Protocol/Manual Logbooks 5 # Personnel Records
Fidelity Monitoring Documents Program Schedules # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 3 # Youth Records (Closed)
Staff Evaluations Table of Organization 7 # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 7 # Health Records
Contract Scope of Services 7 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
3
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 20 Points
1. Primary Service and Supplemental Service Types POS: 20 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is LifeSkills Training (LST). The program was awarded 15
points because the Primary Service is identified as a Group 3 Service. The specific Sub-
Component Service Type identified is Social Skills Training. The Primary Service was identified
as this type of service as it focuses on developing social skills required for an individual to interact
in a positive way with others.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
4
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 9 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
The facilitator was confirmed to have received training from a certified instructor.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
The program has a copy of the manual to aid in delivery of services to youth. The manual consists
of worksheets and detailed lesson plans. Each group session has an introduction, guided group
activity, worksheets, and a conclusion/wrap-up.
Basic Score: N/A Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
A group session could not be observed during the review period. The review team did note that
youth were receiving this group and it was scheduled in the evenings.
Basic Score: 2 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
5
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
There has been no facilitator turnover within the past year. There have been no gaps in service
according to reviewed documentation.
Basic Score: 2 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The program does have an internal monitoring process for fidelity. The Licensed Mental Health
Counselor/ Clinical Supervisor observes groups monthly and throughout the year as needed. The
clinical coordinator offers assistance as needed.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
Corrective action was not required, however the provider has a process in place to address
corrective action.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The facilitator‘s evaluation was specific to facilitating the group and no issues were noted on the
performance evaluation.
6
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
3. Amount of Service - Duration
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates the target duration of 16 weeks for this type of service. Of the 0 youth in the
sample, 0% (0 of 0) reached at least the indicated target duration. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates a target of 24 contact hours for this type of service. Of the 0 youth in the
sample, 0% (0 of 0) reached the indicated target contact hours. Further explanation is detailed in
the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 0 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 0%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 0%
Moderate to High Score: 0 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 0%
Table 1
Moderate = 0 youth
Moderate-High = 0 youth
High = 0 youth
Total Youth in Sample = 0 youth
7
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Percentage of Youth with High-Risk Level to Reoffend: 0%
High Score: 0 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 0%
Table 2
High = 0 youth
Total Youth in Sample = 0 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 0% (0 of 0) youth scored Moderate to High-Risk to reoffend, for a score of 0
points.
Of the SPEP sample, 0% (0 of 0) youth scored High-Risk to reoffend, for a score of 0 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 20 20 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 0 10 0%
Amount of Service: Contact Hours 0 10 0%
Risk Level of Youth Served 0 25 0%
Totals 40 85 47%
This SPEP report evaluates LifeSkills Training, an intervention delivered at Okaloosa Youth
Academy.
The program scored High for Quality of Service Delivery.
The program earned 0 points for Amount of Service: Duration and Amount of Service: Contact
Hours. There was no data entered into the Juvenile Justice Information system (JJIS) Evidence-
Based Services (EBS) module for any youths. With no JJIS data to review, the SPEP score was
reduced. The program must enter dosage data into JJIS in order to receive any score in this
area.
The program was awarded 0 available points for Risk Level of Youth Served, due to no youth
included in the sample. This is calculated using data from the Community - Positive Achievement
Change Tool (C-PACT) assessment. This score reflects youths' most recent C-PACT score prior
8
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
to placement at the program. The program itself has no control over youths' C-PACT risk level
because the scored assessment was administered prior to the youths' admission.
RECOMMENDATION(S):
Okaloosa Youth Academy can maintain their SPEP Quality of Service Delivery score by
continuing the practices in place at the time of this review.
Okaloosa Youth Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
9
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report

service_type: LifeSkills Training


summary: SPEP - FY15-16

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Okaloosa Youth Academy
Gulf Coast Youth Services, Inc.
(Contract Provider)
4445 Straightline Road
Crestview, Florida 32539
Primary Service: Moral Reconation Therapy
SPEP Review Date(s): July 14-17, 2015
Florida Department of Juvenile Justice
Report Date(s): 11/4/2015
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
2
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Program Name: Okaloosa Youth Academy QI Program Code: 1160
Provider Name: Gulf Coast Youth Services Contract Number: R2073
Location: Okaloosa County / Circuit: 1 Number of Beds: 60
Review Date(s): July 14-17, 2015 Lead Reviewer Code: 128
Persons Interviewed
Program Director Corporate QI/QA staff # Program Supervisors
DJJ Monitor # Case Managers # Youth
DHA or designee 2 # Clinical Staff # Other (listed by title):
DMHCA or designee # Healthcare Staff
Documents Reviewed
Written Protocol/Manual Logbooks # Personnel Records
Fidelity Monitoring Documents Program Schedules 7 # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 6 # Youth Records (Closed)
Staff Evaluations Table of Organization # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 4 # Health Records
Contract Scope of Services 3 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
3
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 35 Points
1. Primary Service and Supplemental Service Types POS: 35 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is Moral Reconation Therapy (MRT). The program was
awarded 30 points because the Primary Service is identified as a Group 5 Service. The specific
Sub-Component Service Type identified is Cognitive Behavioral Therapy. The Primary Service
was identified as this type of service as it is intended to correct faulty cognitions and perceptions
and provides skills individuals can use to monitor thought patterns and correct behaviors.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
4
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 9 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
The facilitator completed the facilitator training and a copy of his completion was obtained by the
review team. He received his facilitator training from a qualified trainer.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
The program did have the MRT facilitator's guide. The guide is detailed to the extent that it
explains how each specific session is delivered and there is a script or outline for each session.
Basic Score: 0 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
The official MRT workbook was observed in the possession of each youth during the group
session. The group members were taking turns reading verbatim from workbook and the facilitator
of the group led the discussion based upon the readings. There did not appear to be a manual or
protocol being used by the facilitator(s), other than the youth workbooks.
The program can earn 1 point if the facilitator uses the MRT facilitator guide to lead the group
sessions.
At the time of the review, the program did not meet criteria to earn a score of 1.
5
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Basic Score: 2 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
There was no facilitator turnover within the past year for MRT and no documented gaps in
service.
Basic Score: 2 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The program does have an internal monitoring process for fidelity. The Licensed Mental Health
Counselor/ Clinical Supervisor observes groups monthly. The clinical coordinator offers
assistance as needed and guidance when necessary.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
No corrective action has been required according to all reviewed documentation. The provider
does have a process in place to address corrective action should corrections be required based
on fidelity monitoring.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The provider does evaluate each facilitator annually specifically regarding their ability to deliver
the primary service.
6
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
3. Amount of Service - Duration
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates the target duration of 15 weeks for this type of service. Of the 0 youth in the
sample, 0% (0 of 0) reached at least the indicated target duration. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates a target of 45 contact hours for this type of service. Of the 0 youth in the
sample, 0% (0 of 0) reached the indicated target contact hours. Further explanation is detailed in
the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 0 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 0%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 0%
Moderate to High Score: 0 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 0%
Table 1
Moderate = 0 youth
Moderate-High = 0 youth
High = 0 youth
Total Youth in Sample = 0 youth
7
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Percentage of Youth with High-Risk Level to Reoffend: 0%
High Score: 0 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 0%
Table 2
High = 0 youth
Total Youth in Sample = 0 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 0% (0 of 0) youth scored Moderate to High-Risk to reoffend, for a score of 0
points.
Of the SPEP sample, 0% (0 of 0) youth scored High-Risk to reoffend, for a score of 0 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 35 35 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 0 10 0%
Amount of Service: Contact Hours 0 10 0%
Risk Level of Youth Served 0 25 0%
Totals 55 100 55%
This SPEP report evaluates Moral Reconation Therapy, an intervention delivered at Okaloosa
Youth Academy.
The program scored High for Quality of Service Delivery. This score can be optimized by making
sure the facilitator uses the facilitator manual for delivery of all group services.
The program earned 0 points for Amount of Service: Duration and Amount of Service: Contact
Hours. There was no data entered into the Juvenile Justice Information system (JJIS) Evidence-
Based Services (EBS) module for any youths. With no JJIS data to review, the SPEP score was
reduced. The program must enter dosage data into JJIS in order to receive any score in this
area.
The program was awarded 0 available points for Risk Level of Youth Served, due to the lack of
youth in the sample. This is calculated using data from the Community - Positive Achievement
8
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report
Change Tool (C-PACT) assessment. This score reflects youths' most recent C-PACT score prior
to placement at the program. The program itself has no control over youths' C-PACT risk level
because the scored assessment was administered prior to the youths' admission.
RECOMMENDATION(S):
Okaloosa Youth Academy can optimize their SPEP Quality of Service Delivery score by ensuring
the facilitator manual is used for delivery of the service.
Okaloosa Youth Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
9
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report

service_type: Moral Reconation Therapy


summary: SPEP - FY16-17

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Okaloosa Youth Academy
Gulf Coast Youth Services, Inc..
(Contract Provider)
4445 Straightline Road
Crestview, Florida 32539
Primary Service: Seven Challenges
SPEP Review Date(s): July 19‐22, 2016
Florida Department of Juvenile Justice
Report Date(s): 5/17/2017
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 2
Program Name: Okaloosa Youth Academy MQI Program Code: 1161
Provider Name: Gulf Coast Youth Services Contract Number: R2073
Location: Okaloosa County / Circuit: 1 Number of Beds: 60
Review Date(s): July 19-22, 2016 Lead Reviewer Code: 127
Persons Interviewed
Program Director Corporate QI/QA staff 2 # Program Supervisors
DJJ Monitor 2 # Case Managers 5 # Youth
DHA or designee 4 # Clinical Staff # Other (listed by title):
DMHCA or designee 2 # Healthcare Staff
Documents Reviewed
Written Protocol/Manual Logbooks 7 # Personnel Records
Fidelity Monitoring Documents Program Schedules 7 # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 3 # Youth Records (Closed)
Staff Evaluations Table of Organization 7 # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 7 # Health Records
Contract Scope of Services 7 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 3
Basic Score: 30 Points
1. Primary Service and Supplemental Service Types POS: 30 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is The Seven Challenges. The program was awarded 25
points because the Primary Service is identified as a Group 4 Service. The specific Sub-
Component Service Type identified is Group Counseling. The Primary Service was identified as
this type of service as it is intended to correct faulty cognitions and perceptions and provides skills
individuals can use to monitor thought patterns and correct behaviors.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 4
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 10 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
Five staff are designated counselors who are responsible for facilitating the Seven Challenges
groups. The facilitators of Seven Challenges received formal training in the intervention. All
facilitators were trained by qualified trainers.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
The facilitators use the Seven Challenges manual. The manual consists of detailed lesson plans
and worksheets. Each group session has an introduction, guided group discussion activity,
worksheets, and a conclusion/wrap-up.
Basic Score: 1 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
A group session was observed. The facilitator was observed following the manual throughout the
delivery of the session.
Basic Score: 2 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 5
The program has not had any turnover in the facilitators of Seven Challenges or gaps in the
service delivery for the Standardized Program Evaluation Protocol (SPEP) period evaluated.
BasicScore: 2Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The Clinical Coordinator conducts the fidelity monitoring and received the required training for
Seven Challenges. Fidelity monitoring occurs every month.
BasicScore: 1Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
There were no corrective actions required, however the facility has a process in place to address
issues if they arise.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
A review of the annual performance evaluations contained in the facilitator's personal files
indicated the results of facilitator's performance on presenting the curriculum as prescribed was
also an integral component of their job description and responsibilities of their position with the
provider. The annual evaluation of the facilitators was specific to Seven Challenges and did not
note any issues regarding performance.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 6
3. Amount of Service ‐ Duration
Basic Score: 2 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 20%
Research indicates the target duration of 24 weeks for this type of service. Of the 48 youth in the
sample, 35% (17 of 48) reached at least the indicated target duration. Further explanation is
detailed in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 6 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 60%
Research indicates a target of 40 contact hours for this type of service. Of the 48 youth in the
sample, 65% (31 of 48) reached the indicated target contact hours. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 25 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 100%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 96%
Moderate to High Score: 12 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 100%
Table 1
Moderate = 3 youth
Moderate-High = 14 youth
High = 29 youth
Total Youth in Sample = 48 youth
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 7
Percentage of Youth with High-Risk Level to Reoffend: 60%
High Score: 13 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 100%
Table 2
High = 29 youth
Total Youth in Sample = 48 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 96% (46 of 48) youth scored Moderate to High-Risk to reoffend, for a score
of 12 points.
Of the SPEP sample, 60% (29 of 48) youth scored High-Risk to reoffend, for a score of 13 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 30 30 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 2 10 20%
Amount of Service: Contact Hours 6 10 60%
Risk Level of Youth Served 25 25 100%
Totals 83 95 87%
This SPEP report evaluates The Seven Challenges, an intervention delivered at Okaloosa Youth
Academy.
The program scored High for Quality of Service Delivery.
The program earned 2 points for Amount of Service: Duration. Of the 48 total youth sampled, only
43 included dosage with end dates in the EBS Module. Of those youth with correct dosage, 17
received at least the recommended weeks of service. Youth in the sample completed between 8
and 35 weeks of service, with an average of 23 weeks.
The program earned 6 points for Amount of Service: Contact Hours. Of the 48 total youth
sampled, only 45 included dosage in the EBS Module. Of those youth with correct dosage, 31
received at least the recommended hours of service. Youth in the sample completed between 31
and 100 hours of service, with an average of 73 hours.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 8
The program was awarded 25 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
RECOMMENDATION(S):
Okaloosa Youth Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 9

service_type: Seven Challenges


summary: SPEP - FY16-17

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Okaloosa Youth Academy
Gulf Coast Youth Services, Inc..
(Contract Provider)
4445 Straightline Road
Crestview, Florida 32539
Primary Service: ARISE
SPEP Review Date(s): July 19‐22, 2016
Florida Department of Juvenile Justice
Report Date(s): 5/17/2017
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 2
Program Name: Okaloosa Youth Academy MQI Program Code: 1161
Provider Name: Gulf Coast Youth Services Contract Number: R2073
Location: Okaloosa County / Circuit: 1 Number of Beds: 60
Review Date(s): July 19-22, 2016 Lead Reviewer Code: 127
Persons Interviewed
Program Director Corporate QI/QA staff 2 # Program Supervisors
DJJ Monitor 2 # Case Managers 5 # Youth
DHA or designee 4 # Clinical Staff # Other (listed by title):
DMHCA or designee 2 # Healthcare Staff
Documents Reviewed
Written Protocol/Manual Logbooks 7 # Personnel Records
Fidelity Monitoring Documents Program Schedules 7 # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 3 # Youth Records (Closed)
Staff Evaluations Table of Organization 7 # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 7 # Health Records
Contract Scope of Services 7 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 3
Basic Score: 30 Points
1. Primary Service and Supplemental Service Types POS: 30 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is ARISE. The program was awarded 25 points because
the Primary Service is identified as a Group 4 Service. The specific Sub-Component Service
Type identified is Group Counseling. The Primary Service was identified as this type of service as
it focuses on psychological or interpersonal problems or issues faced by an individual and
involves a group of youths interacting with each other.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 4
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 9 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
A review of staff training records revealed the staff member facilitating the group had the required
training. The staff member was trained to be an ARISE facilitator by a qualified trainer.
Basic Score: 1 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
The program uses the ARISE instructor manual from the publisher. The manual provides stories,
interviews, discussion questions, and posters, but is not detailed to the extent that it explains how
each specific session is delivered.
The program can earn 2 points by developing a protocol by which the delivery of the service is
clearly outlined.
At the time of the review, the program did not meet criteria to earn a score of 2.
Basic Score: 1 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
A group session was observed. The facilitator followed the outline of the ARISE instructor manual
to deliver the services to the youth. The youth were observed working on a worksheet from the
curriculum.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 5
Basic Score: 2 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
There has been no facilitator turnover within the past twelve months. There have been no gaps in
service according to the provided documentation.
BasicScore: 2Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The program does have an internal monitoring process for fidelity. The Clinical Coordinator and
Licensed Social Worker supervise the facilitators and observe groups monthly.
BasicScore: 1Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
The program has a process in place should corrective action be required. There was no
documentation to support corrective action was needed.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The facilitator received an annual evaluation in which she was specifically evaluated on the
groups she facilitated with no issues noted in her performance of group facilitation.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 6
3. Amount of Service ‐ Duration
Basic Score: 0 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 0%
Research indicates the target duration of 24 weeks for this type of service. Of the 39 youth in the
sample, 13% (5 of 39) reached at least the indicated target duration. Further explanation is
detailed in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 6 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 60%
Research indicates a target of 40 contact hours for this type of service. Of the 39 youth in the
sample, 62% (24 of 39) reached the indicated target contact hours. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 25 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 100%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 100%
Moderate to High Score: 12 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 100%
Table 1
Moderate = 3 youth
Moderate-High = 12 youth
High = 24 youth
Total Youth in Sample = 39 youth
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 7
Percentage of Youth with High-Risk Level to Reoffend: 62%
High Score: 13 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 100%
Table 2
High = 24 youth
Total Youth in Sample = 39 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 100% (39 of 39) youth scored Moderate to High-Risk to reoffend, for a
score of 12 points.
Of the SPEP sample, 62% (24 of 39) youth scored High-Risk to reoffend, for a score of 13 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 30 30 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 0 10 0%
Amount of Service: Contact Hours 6 10 60%
Risk Level of Youth Served 25 25 100%
Totals 81 95 85%
This SPEP report evaluates ARISE, an intervention delivered at Okaloosa Youth Academy.
The program scored High for Quality of Service Delivery.
The program earned 0 points for Amount of Service: Duration. Of the 39 total youth sampled, only
24 included dosage with end dates in the EBS Module. Of those youth with correct dosage, 5
received at least the recommended weeks of service. Youth in the sample completed between 7
and 34 weeks of service, with an average of 20 weeks.
The program earned 6 points for Amount of Service: Contact Hours. Of the 39 total youth
sampled, only 35 included dosage in the EBS Module. Of those youth with correct dosage, 24
received at least the recommended hours of service. Youth in the sample completed between 5
and 52 hours of service, with an average of 41 hours.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 8
The program was awarded 25 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
RECOMMENDATION(S):
Okaloosa Youth Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 9