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Narrative:
Other confidential interviews disclosed that staff will yell and make rude comments. Additionally, information received from confidential interviews did not express any concerns to CSW's during visits in the home. There were no witnesses that could confirm minors were being yelled at in the home, and child interviews could not provide sufficient details as to when, where, or why they were yelled at. Regarding the allegation that minor is being required to supervise other minors in care, confidential interviews stated that staff are always present at all times and children were not left in the supervision of other minors. When unannounced visits were conducted by CSW's there was staff present in the home providing supervision to the minors in care. Other information received stated that the allegation was true and that staff would leave room the room with foster children present. LPA received inconsistent information regarding the allegations. Based on interviews and confidential information obtained during the course of this investigation, the allegations that the minors are being yelled at while in care and minor is being required to supervise other minors in care, may have occurred, however is not supported, or proven by evidence. Therefore, the above allegations are unsubstantiated at this time. Exit interview was conducted and a copy of this report along with LIC 811 was provided to Administrator Assistant, La Cobra Curry and appeal rights were discussed and provided.

Investigation Findings:
UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Natasha Dunlap LICENSING EVALUATOR NAME: Emina Preciado LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION PACIFIC INLAND CR, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 03/07/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: La Cobra Curry, Administrator Assistant


state: CA

facility_name: ALL OF GOD'S CHILDREN'S GROUP HOME

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
it was stated the staff never threaten any of the clients in care. Confidential interviews disclosed that staff would threaten to take away privileges for misbehaving. Clients disclosed they have good rapport with the staff. Based on confidential interviews, the allegation staff threaten a minor while in care may have occurred or may be valid, however, there was not a preponderance of evidence to support or deny the allegation. Therefore, the allegation is unsubstantiated at this time. Copy of this report, Confidential Names (LIC 811) and appeal rights were discussed and provided to XXXXXX

Investigation Findings:
13On June 21, 2022, Licensing Program Analyst (LPA) Karen Beal arrived at All of God's Children's (AOGC) and met with Cheryl Williamson. The purpose of this visit was to deliver the investigative finding alleging staff threaten a minor while in care. On September 19, 2022, Community Care Licensing (CCL) received a complaint alleging that a staff threaten a minor while in care. On 09/28/22 at 10: AM Licensing Program Analyst (LPA), Belinda Torres, met with Cheryl Williamson-Jones, Administrator, in regard to the allegation listed above. During this inspection, the LPA conducted a confidential interview and obtained copies of pertinent documentation. On May 22, 2023, LPA Beal arrived at AOGC and conducted two interviews On April 20, 2023, LPA Beal conducted collateral interviews C1, C2 and C3. During the investigation and confidential interviews UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Karen Beal LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION PACIFIC INLAND CR, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 06/19/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

met_with: Administrator, Cheryl Williamson

complaint_status: unsubstantiated


summary: Complaint Investigation - Unsubstantiated

raw_content:
Narrative:
Continued from LIC On April 20, 2023, LPA Beal conducted three collateral interviews (C1, C2, and C3). Regarding the facility is not in clean, sanitary and in good repair, confidential interviews disclosed chores are assigned. Such as, cleaning bedrooms, bathrooms, common areas and taking out the trash. Confidential interview disclosed, a housekeeper comes to the STRTP to general clean. In addition, the staff helps clean the STRTP. During confidential interviews there was a noise coming from the toilet. It has since been repaired. A confidential interview disclosed the refrigerator in the garage is for overflow of food and drinks. It is locked to prevent staff from stealing food. Based on confidential interviews, there was not sufficient information to determine that the facility was not in clean, sanitary, and in good repair. Although the allegation may have happened or may be valid, there was not a preponderance of evidence to support or deny the allegation, therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights given, and a copy of this report was reviewed and provided to LaCobra Curry, Administrative Assistant

Investigation Findings:
On June 28, 2023, at XXXX Licensing Program Analyst (LPA) Karen Beal arrived at All of God's Children's Group Home Short-Term Residential Therapeutic Program (STRTP) and with the facility Administrator XXXX to deliver the investigative finding for the above stated allegation involving the STRTP and the clients listed on the confidential names (LIC 811) dated April 14, 2023. On December 05, 2022, Community Care Licensing (CCL) received a complaint alleging the facility was not in clean, sanitary, and in good repair. On December 7, 2022, LPA Belinda Torres arrived at STRTP to initiate the complaint, conducted a health and safety inspection, and interviewed ADM. On December 13, 2022, LPA Torres recorded noise in the restroom. On April 13, 2023, LPA Beal arrived at STRTP and conducted two interviews (S2 and S3) and conducted a health and safety inspection there was immediate hazards observed. continued on LIC 9099-C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Karen Beal LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION PACIFIC INLAND CR, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 06/28/2023

met_with: La Cobra Curry


raw_content:
Narrative:
C1 did not sustain any injuries or marks. It was unknown if any other staff were present or witnessed the incidents. The dates of the incidents were unknown but happened before the COVID- Pandemic, as the staff were not wearing masks. It was further reported to the LPA that all of the other clients witnessed the incidents. Other confidential interviews provided inconsistent information as to whether the alleged incidents actually happened. S1 resigned from the facility on 02/02/21. The LPA made telephone contact with S1 on 05/19/21. S1 informed the LPA he was at work and would call the LPA back the same day at PM. The LPA did not receive a call back. The LPA made multiple attempts to contact S1 but was unsuccessful. Based on confidential interviews, the allegation S1 handled C1 in a rough manner may have occurred, however is not supported or proven by evidence. Therefore, the above allegation is unsubstantiated at this time. An exit interview was conducted and a copy of this report and appeal rights were provided to Cheryl Williamson-Jones.

Investigation Findings:
13An unannounced subsequent complaint inspection was conducted by Licensing Program Analyst (LPA) Belinda Torres on 06/25/21 at 12: PM. During the inspection, the LPA met with Cheryl Williamson-Jones, Administrator, for the purpose of issuing the investigative finding to the allegation listed above. The LPA inspected the facility on 06/25/21 at 12: PM and no safety concerns were observed. During the course of the investigation, the LPA conducted confidential interviews with four out of five clients, two staff, Riverside County social worker and the Riverside County investigating social worker. On 04/22/21, Community Care Licensing (CCL) received a report staff handled client in a rough manner. Specifically, it was alleged client #1 (C1) was ''tasered" by the group home staff causing C1 to have a lack of movement. During the course of a confidential interview, it was reported to the LPA staff did not taser C1. However, staff #1 (S1) threw C1 and slammed C1 on the floor on five occasions. S1 also purposely "banged" C1's head on the dresser. S1 would pick C1 up by the shoulders and the stomach and throw C1. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jennifer Smith LICENSING EVALUATOR NAME: Belinda Torres LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 06/25/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Cheryl Williamson-Jones


raw_content:
Narrative:
Allegation #1) It was alleged staff did not administer one of C1's medications while C1 was placed at the facility. It was further alleged when C1 was discharged from the facility, on 06/30/21, C1 had more medication than C1 should have had. During the course of confidential interviews, it was reported to the LPA staff would administer C1's medications at different times other than the physician's orders. After C1 was discharged from the facility a count was completed of C1's pills and there were too many pills present. The LPA completed a review of C1's medication logs and observed the following: April 2021 log for AM dose- The entries started on the 10th and ended on the 30th. The date of each dose taken by the child was not documented for the 23rd. Log for PM dose- The month/year field was blank, it appeared it was for April 2021 . The entries started on the 4th and ended on the 28th. The entry on the 4th was "arrived". The date of each dose taken by the child was not documented for the following days: 26, 29, 30. May 2021 log for PM dose- The entries started on the 1st and ended on the 31th. The date of each dose taken by the child was not documented for the 30th. June 2021 log for AM dose of a second medication- The entries started on the 9th and ended on the 30th. The date of each dose taken by the child was not documented for the 27th. June 2021 log for AM dose- The entries started on the 1st and ended on the 30th. The date of each dose taken by the child was not documented for the 27th. June 2021 log for PM dose- The entries started on the 1st and ended on the 30th. The dates of each dose were not documented for the following days: 1, 10, 12, 13, 15, 24, 25, 27 and 30. *** *** Allegation #4) It was alleged the clients watched movies that they were not supposed to be watching. During the course of confidential interviews, it was reported to the LPA the clients were only allowed to watch age appropriate movies. However, other information stated the clients were allowed to watch, "Teeny Bopper," movies and Mortal Combat which is a rated R movie. Based on confidential interviews and document review, the allegations C1 was removed from the facility because C1 often "ratted" on the facility and made negative comments about the facility, S1 hit a parked car while driving recklessly with clients, when C1 was discharged moving boxes were used instead of C1's five piece luggage set, and the clients watched inappropriate movies such as Mortal Combat may have occurred, however, are not supported or proven by evidence. Therefore, the above allegations are unsubstantiated at this time. An exit interview was conducted and a copy of this report, the LIC Confidential Names and appeal rights were provided to Cheryl Williamson-Jones. Allegation #1) It was alleged C1 was removed from the facility because C1 often "ratted" on the facility. During the course of confidential interviews, it was reported to the LPA the facility requested for C1 to be discharged because C1 should have been in a lower level of care in a foster care setting. The LPA received a copy of the discharge request, dated 06/14/21, which was sent to C1's CSW. The request indicated it was the facility's belief C1 would be best served in a therapeutic foster home environment where C1 can receive the one-on-one support and attention that C1 requires. This may also provide a more comfortable setting for all parties involved in C1's care. However, other information stated C1 was removed from the facility because he often "ratted" on the staff and made negative comments about the facility. Allegation #2) It was alleged S1 hit a parked car while driving recklessly with clients. During the course of confidential interviews, it was reported to the LPA in June of S1 backed into S1's personal vehicle while driving the facility van and transporting clients. S1's vehicle was parked on the facility driveway. S1 was driving slowly and accidentally hit the bumper on S1's vehicle. The LPA did not receive any evidence that S1 was driving in an unsafe manner. S1 drove on a windy canyon road in the 14-passenger van. It was further reported to the LPA passengers sitting in the back of the van, would feel the turns. However, other information stated S1 hit a car, drove over the lines and into other lanes on the road. Allegation #3) It was alleged when C1 was discharged from the facility, moving boxes were used instead of C1's five piece luggage set. During the course of confidential interviews, it was reported to the LPA when C1 was discharged on 06/30/21, the facility sent C1 with the luggage they thought looked like C1's, which consisted of three matching pieces. C1 was also sent with boxes of C1's personal property. There were two other pieces of luggage at the facility but they did not look like they were part of C1's set as the two pieces were not, "Nicely kept." The facility sent pictures of the two pieces of luggage to the CSW but the CSW said she could not identify the luggage. The facility offered to drop off the luggage to the CSW's office. However, other information stated C1 had five pieces of luggage when C1 was placed. The CSW did not take a picture of C1's property at placement. When C1 was discharged, C1 only had three pieces of luggage. Two pieces of luggage were received by the CSW a couple weeks prior to 07/21/21. The CSW received a list of C1's inventory but had not reviewed it. The LPA obtained a copy of C1's inventory list at placement and at discharge and the luggage was not documented. *** *** June 2021 log for PM dose: The entries started on the 1st and ended on the 30th. The date of each dose taken by the child were not documented for the following days: 27, 29 & 30. Allegation #2) It was alleged when C1 was discharged from the facility, on 06/30/21, C1 was provided another client's medication and device used to administer the medication. During the course of confidential interviews, the LPA received corroborating information the medication and device were sent with C1's belongings upon C1's discharge. The staff subsequently picked up the medication and device from C1's CSW's office. Based on confidential interviews and document review, the staff failed to administer C1's medication as prescribed and the staff provided another client's medication and device used to administer the medication to C1 are substantiated. Facility is cited for violation of the Interim Licensing Standards Article 6 87070(b)(13)(F) Children's Records & 87075(b) Health Related Services on the next page. A copy of this report, the LIC Confidential Names, LIC Proof of Correction and appeal rights were provided to Cheryl Williamson-Jones.

Investigation Findings:
13On 08/26/22 at 10: AM, Licensing Program Analyst (LPA) Belinda Torres met with Cheryl Williamson-Jones, Administrator, for the purpose of issuing the investigative finding to the allegations listed above. The LPA inspected the facility on 07/22/21 at 3: PM and no safety concerns were observed. During the course of the investigation, the LPA conducted confidential interviews with three out of five clients, two staff and a San Bernardino County Social Worker (CSW). On 07/15/22, Community Care Licensing (CCL) received a complaint alleging staff did not administer client #1's (C1) medications according to physician's instructions and staff mismanaged another client's medication. C1 was placed at the facility from 04/03/21-06/30/21. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jennifer Smith LICENSING EVALUATOR NAME: Belinda Torres LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 08/26/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
The LPA received information that C1 and C2 touched each other inappropriately, on or around 10/05/21, while they were supposed to be sleeping at night in their shared bedroom. The touching was consensual. C1 and C2 are nine months apart in age. They were placed in the same bedroom due to their closeness in age, size and that neither C1 or C2 were known to have sexual issues. C2 was placed on 09/07/21 and C1 was placed on 10/01/21. At no point during intake or multiple conversations with either client's county social workers, was the facility informed the clients had sexual issues or were sexually inappropriate. Due to this incident, both clients were separated and placed in other rooms with no roommates. Staff were informed of the incident and instructed to continue to supervise all clients carefully. Based on confidential interviews and document review, the allegation children engaged in inappropriate sexual contact occurred, however, it was not due to a lack of supervision on the facility's part. There was no known sexualized history for the clients. Once the facility became aware of the incident, the facility ended the room sharing arrangement, informed staff of the incident and instructed staff to continue to supervise all clients carefully. Therefore, the above allegation is unsubstantiated at this time. An exit interview was conducted and a copy of this report and appeal rights were provided to Veronica Manzo.

Investigation Findings:
13On 10/04/22 at 1: PM, Licensing Program Analyst (LPA) Belinda Torres met with Veronica Manzo, Clerical, for the purpose of issuing the investigative finding to the allegation listed above. LPA Ronnesha Fountain completed a safety inspection of the facility on 10/21/21 at 4: PM. During the course of the investigation, LPA Torres conducted confidential interviews with four out of six clients and two staff. The LPA also completed a document review and received a copy of the Unusual Incident/Injury Report with an incident date of 10/05/21. On 10/07/21, Community Care Licensing (CCL) received a complaint alleging children engaged in inappropriate sexual contact. On or around 10/05/2021, information was received that client #1 (C1) and client #2 (C2) had touched each other inappropriately. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jennifer Smith LICENSING EVALUATOR NAME: Belinda Torres LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 10/04/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Veronica Manzo


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
The clerical staff told someone in a higher position. A week later the droppings were cleaned and rodent traps were placed by the refrigerator and under the kitchen sink. Cheryl Williamson-Jones, Administrator, reported to the LPA on or around 10/10/21, she became aware the facility had a mouse when she was looking through the kitchen cabinets and saw droppings. The administrator set rodent traps and about one and a half to two days later, the mouse was caught. The administrator reported to the LPA that none of the staff reported the mouse to her. During the 10/22/21 safety inspection, the administrator showed the LPA the traps in the kitchen. The LPA observed a sticky pad trap in the cabinet drawer along with a Tomcat brand trap. There was another sticky pad trap on the floor next to the side of the refrigerator. During the course of confidential interviews, the LPA received information that some staff and clients observed rodent droppings in the kitchen while other staff and clients did not observe evidence of rodents. It was reported one staff observed rodent droppings a week or two after 09/02/21. The LPA received conflicting information as to whether the droppings were cleaned when first observed in September 2021. The LPA received corroborating information that rodent traps were subsequently placed in the kitchen and the garage. The garage has a keyed lock and is inaccessible to the clients. Based on confidential interviews, the allegation the facility has rodents is substantiated at this time. There was evidence of rodents starting in August of 2021 but the facility did not take measures to keep the facility free of rodents until October of 2021. The facility is cited for Title 22, Division Chapter 1 80076(a)(1)(A)(17) Food Services. An exit interview was conducted and a copy of this report and appeal rights were provided to Veronica Manzo.

Investigation Findings:
13On 10/04/22 at 2: PM, Licensing Program Analyst (LPA) Belinda Torres met with Veronica Manzo, Clerical, for the purpose of issuing the investigative finding to the allegation listed above. The LPA completed a safety inspection of the facility on 10/22/21 at 10: AM. During the course of the investigation, LPA Torres conducted confidential interviews with four out of six clients and six staff. On 10/20/21, Community Care Licensing (CCL) received a complaint alleging the facility has rodents. It was alleged in August of 2021 a rodent could be heard eating on food in the cabinets and there were rodent droppings in the kitchen drawer that held utensils. It was further reported to the LPA; rodent droppings were also observed on the kitchen floor and a package of graham crackers had been bitten through. The rodent issue was not reported until the end of September 2021 because the staff wanted to tget more information and see the rodent with their own eyes. The report was made to a clerical staff, not management. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jennifer Smith LICENSING EVALUATOR NAME: Belinda Torres LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 10/04/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

complaint_status: SUBSTANTIATED


raw_content:
Narrative:
On 11/13/2021, it was disclosed that staff #1 (S1) told one of the other clients to fight C1 causing a laceration on the eye and the eye was purple. C1 also had a knot above C1's teeth on the gums. C1 looked homeless and wore the same clothes worn on 11/06/21. It was disclosed that staff are mean to C1 and make fun of C1 which causes C1 to be afraid to take a shower sometimes. Allegation #1) During the course of confidential interviews, it was reported to the LPA C1 had multiple pairs of underwear. The clients get dressed privately so the staff are not going to know if a client is wearing underwear or not. Since the alleged incident, the staff ask C1 whether they are wearing underwear and C1 has been compliant. The LPA received corroborating information the staff complete all of the clients' laundry every morning. The staff then put the clean clothes on the table and each client gets their clean clothing. It was further reported that C1 would pick out which clothes to wear. It could have been possible that C1 wore the same clothing on 11/13/21, but the clothes would have been clean. The LPA obtained a copy of C1's clothing inventory, dated 10/01/21, 13 pairs of underwear were noted. The LPA obtained a copy of an additional inventory of C1's clothing, dated 11/15/21, 15 pairs of underwear were noted. However, other information was received that C1 only had one pair of underwear and C1 did not have clean underwear to wear. C1 looked homeless and wore the same clothes worn on 11/06/21. Allegation #2) S1 denied the allegation and stated S1 would never do that. The safety of the children is S1 and the facility's number one priority. The facility has staff present 24 hours and they supervise the clients. C1 is the one that bullies the clients. During the course of confidential interviews, the LPA received corroborating information the allegation was not true. The LPA did not receive any evidence of the alleged injury. However, other information was received S1 told one of the other clients to fight C1 causing injury to C1's eye and C1 also had a knot above C1's teeth on the gums. Allegation #3) During the course of confidential interviews, it was reported to the LPA C1 had one dental visit since being placed at the facility on 10/01/21. C1 (age seven) brushes their own teeth. When C1 was placed at the facility, C1 had poor hygiene. The LPA received conflicting information as to whether C1 was afraid to take a shower. It was reported to the LPA, C1 does not like taking a shower. However, other information was received that C1 gets triggered when it is time to take a shower. It was also reported when C1 was placed, he had poor dental hygiene and silver caps on the two front teeth. ** ** C1 had an abscess on C1's gums but it was not visible and could only be seen when C1 lifted their top lip. The LPA obtained a document, dated 11/29/21, from the facility summarizing C1's initial dental appointment. C1 had four cavities, an infection and swelling on upper front tooth causing a nickel size bump. As a result, C1 received a prescription. A follow up appointment was scheduled to have four cavities filled and two extractions completed. The facility takes the clients to the barber as needed and regularly has visits to the barber two times a month. However, other information was received, on 11/13/21, C1's teeth were yellow, and C1's hair was matted. C1 also had a knot above C1's teeth on the gums. Allegation #4) During the course of confidential interviews, it was reported C1 is provided with enough food and does not go to bed hungry. The staff cook fresh meals for the clients. The LPA received corroborating information C1 would eat more than any other client. The LPA did not receive any evidence that C1 had lost weight, especially 10-20 pounds as alleged. C1 regularly sees the doctor for a condition. If C1's weight was off, the facility would have been notified. C1 was placed at the facility on 10/01/21. On 11/19/21, the LPA obtained a copy of C1's weight record. There was only one entry and it was dated 10/08/21. It was noted C1 weighed 75.2 pounds. However other information was received, it looked like C1 had lost approximately 10-20 pounds within the prior two months. Allegation #5) During the course of confidential interviews, the LPA received consistent information the allegation was false. It was reported C1 acts out and the staff redirect C1 and give C1 consequences, which may be interpreted as the staff not liking C1. The LPA received conflicting reports as to C1 being afraid to take a shower. However other information was received, that staff are mean to C1 and make fun of C1 which causes C1 to be afraid to take a shower sometimes. Based on confidential interviews and document review, the allegations C1 was not wearing underwear because C1 not have any clean underwear, S1 told one of the other clients to fight C1 causing injury to C1's eye, C1 had a knot above C1's teeth on the gums, C1's teeth were yellow, C1's hair was matted, C1 looked homeless, it looked like C1 had lost approximately 10-20 pounds within the prior two months, staff are mean to C1 and make fun of C1 which causes C1 to be afraid to take a showers may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted and a copy of this report and appeal rights were provided to Veronica Manzo.

Investigation Findings:
13On 10/21/22 at 1: PM, Licensing Program Analyst (LPA) Belinda Torres met with Veronica Manzo, Clerical, for the purpose of issuing the investigative finding to the allegations listed above. The LPA completed a safety inspection of the facility on 11/19/21 at 10: AM. During the course of the investigation, LPA Torres conducted confidential interviews with client #1 (C1) and three staff. On 11/15/21, Community Care Licensing (CCL) received a complaint alleging the staff did not ensure C1 had clean clothing, staff encouraged physical fighting between clients in care, staff did not provide adequate hygiene care for C1 in care, staff did not ensure C1 in care received an adequate amount of food and staff spoke inappropriately to C1 in care. It was reported on 11/06/21, C1 was not wearing underwear because C1 did not have any clean underwear. C1's teeth were yellow, C1's hair was matted, and it looked like C1 had lost approximately 10-20 pounds within the prior two months. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jennifer Smith LICENSING EVALUATOR NAME: Belinda Torres LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 10/21/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
During the course of confidential interviews, it was reported to the LPA the oral sex incident occurred on 10/05/21 not in May 2022. The incident involved C1 and client #2 (C2). This incident has previously been investigated by CCL. It was further reported to the LPA on 05/07/22, C1 and client #4 (C4) were sitting next to each other in the facility van. C1 pulled C4's head towards C1's crotch. Since that incident, C1 has an assigned seat in the van. C1 is assigned the middle spot on the bench seat behind the driver so a visual can be kept on C1. C1 shares the master bedroom with C3. The bedroom has a bathroom. C1 was in C1's and C3's bathroom and C1 showed C1's penis to C3. C3 screamed and the staff came into the room. C3 told the staff immediately. This incident date was unknown, but it was after the facility became aware of the 10/05/21 incident. It was further reported to the LPA during the overnight hours on 06/05/22, C1 went into C2's room, held C2 down and C1 digitally penetrated C2's anus. The LPA also reviewed a facility document dated, 05/07/22, in which it was reported C1 had arrived to the STRTP from a visit. C1 was outside and was very touchy with C2. C1 pushed C2's head towards C1's private area. Based on confidential interviews and document review, the preponderance of the evidence standard has been met. The allegation C1 is sexually abusing other clients is substantiated at this time. The facility is cited for violation of Title 22, Division 6, Section 80078(a) Responsibility for Providing Care and Supervision. An exit interview was conducted and a copy of this report, LIC Proof of Correction(s) and appeal rights were provided to La'Cobra Curry.

Investigation Findings:
13On 03/24/23 at 10: AM, Licensing Program Analyst (LPA) Belinda Torres met with La'Cobra Curry, Administrative Assistant, for the purpose of issuing the investigative finding to the allegation listed above. The LPA completed a safety inspection of the facility on 06/03/22 at 10: AM and no safety issues were observed. During the course of the investigation the LPA conducted confidential interviews with four out of four clients and seven staff. On 06/02/22, Community Care Licensing (CCL) received a complaint alleging client #1 (C1) is sexually abusing other clients. It was reported C1 was recently caught either giving or receiving oral sex from another client, C1 often touches other clients on their private areas and C1 will make clients sit on C1's hand so C1 can rub their private areas. It was reported the oral sex incident occurred occurred a few weeks prior to 05/31/22. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Belinda Torres LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION PACIFIC INLAND CR, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 03/24/2023

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: La'Cobra Curry


raw_content:
Narrative:
-Continued from LIC On April 13, 2023, at PM Licensing Program Analyst (LPA) Karen Beal arrived at the STRTP and was greeted by Veronica Manzo Administrative Assistant to continue an ongoing investigation. LPA Beal conducted a safety inspection. There were no immediate hazards observed. LPA interviewed two staff (S1 and S2) and collected clients' needs and services. On May 22, 2023, at 10: AM LPA Beal conducted additional interviews with S3 and S4 at the STRTP and gathered two needs and services plans dated 05/22/22 and 09/01/22. Regarding the allegation client's needs and services plans was not updated at least every 30 days, it was specifically alleged that the facility is not keeping up on the needs and services plan for proper signatures and the facility wanted a County Social Worker to sign a needs and services plan that was done in May 2022. A confidential interview confirmed that the facility staff didn't get the needs and services plan done on time. During record review, clients' needs, and services showed inconsistencies with the dates and there were no signatures from the county social worker on C1 and C2's needs and service plans. A confidential interview disclosed there was a problem collecting social workers signatures and the clerical staff was supposed to follow up with the social workers in signing client's needs and services. Another confidential interview stated that needs and service plans were supposed to be updated every 60 to 90 days. Additional record review collaborated that two clients' needs and services plans were not signed by the clients and the social workers. Based on confidential interviews and record review, the preponderance of evidence standard has been met and the allegation client's needs, and services plan were not updated at least every 30 days is substantiated. Facility is cited for violation of the Interim Licensing Standards (IL) Section 87068.3(a)(1) Modifications to The Needs and Services Plan (citation on LIC 9099D) An exit interview was conducted and a copy of this report, and appeal rights were provided to Cheryl Williamson.

Investigation Findings:
13On June 21, 2023, Licensing Program Analyst (LPA) Karen Beal arrived at All of God's Children's Group Home Short-Term Residential Therapeutic Program (STRTP) and with the facility Administrator Cheryl williamson to deliver the investigative finding for the above stated allegation involving the STRTP and the clients listed on the confidential names (LIC 811) dated May 22, 2023. On 09/23/ Community Care Licensing (CCL) received a complaint alleging that client's needs and services plans was not updated at least every 30 days. On 09/28/22 at 11: AM LPA Belinda Torres, met with Veronica Manzo, Clerical staff to initiate a complaint regarding the above allegation. During this inspection, LPA Torres obtained documents from clients' files. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Karen Beal LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION PACIFIC INLAND CR, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 06/21/2023

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Administrator Cheryl Williamson


raw_content:
Narrative:
Continued from LIC On April 13, 2023, at 12PM, LPA Beal at the STRTP and was greeted by S1 to continue the ongoing investigation. A health and safety inspection was conducted and there was no immediate hazards observed. LPA Beal conducted two staff interviews (S1 and S2). On April 20, 2023, LPA Beal conducted collateral interviews with clients (C1-C8) at various school locations. On May 22, 2023, conducted two staff interviews (S3 and S4). Regarding the allegation staff are not preventing clients from engaging in physical altercations, it was stated in several confidential interview stated that the staff would break up the fights. Staff would step between clients to prevent physical contact. Other confidential interviews stated the staff would allow the fights to occur and would not intervene. The second allegation states a client was cut by another client in care. Confidential interviews stated the incident never occurred or they did not know about the incident. Another confidential interview stated the incident occurred and C1 was treated with an antibiotic cream and no medical attention was needed due to the cut was very small. County Social Worker for C2 was contacted and was not aware of the incident. Lastly, the allegation a minor had access to an unknown weapon, it was stated in the confidential interview C2 was not in possession of a weapon nor was there a weapon found. Confidential interviews stated the facility sharp objects are locked in a storage box in the kitchen area and the clients have no access to the storage box. Based on confidential interviews, the allegation that staff are not preventing minors from engaging in physical altercations, minor (C1) was cut by another minor(C2) in care and minor (C2) had access to an unknown weapon may have occurred, however is not supported, or proven by evidence. Therefore, the above allegations are unsubstantiated at this time. An exit interview was conducted and a copy of this report, confidential names and appeal rights were discussed and provided to La Cobra Curry, Administrative Assistant

Investigation Findings:
13On June 21, 2023 at 12: PM, Licensing Program Analyst (LPA) Karen Beal arrived at All of God's Children's Group Home Short Term Residential Program(STRTP) and met with Cheryl Williamson. The purpose of this visit was to deliver the investigative findings alleging staff are not preventing minors from engaging in physical altercations, minor cut another minor in care and minor had access to an unknown weapon involving clients listed on the Confidential Names List (LIC 811). On October 21, 2022, Community Care Licensing (CCL) received a complaint alleging staff are not preventing minors from engaging in physical altercations, minor cut another minor in care and minor had access to an unknown weapon. On October 27, 2022, LPA Belinda Torres opened the complaint at the facility and obtained copies of pertinent documentation. Continued on LIC 9099-C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Karen Beal LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION PACIFIC INLAND CR, MAIN ST., SUITE FACILITY NAME: ALL OF GOD'S CHILDREN'S GROUP HOMEFACILITY NUMBER: VISIT DATE: 06/28/2023


facility_name: AMALI

raw_content:
Narrative:
Confidential interviews indicated the food provided is not healthy. Confidential interviews indicated dinner is not being made and clients are told to cook leftovers. Confidential interview indicated there is barely food in the refrigerator only deli ham and vegetarian frozen food that is for a specific client. Confidential interview indicated a client ate a sandwich for the past 3 days because of limited food options. Confidential interview indicated food that is wanted is not always available, such as eggs. Confidential interviews indicated an alternative meal is not being provided. Confidential interview indicated staff are not following the meal menu and staff provide what is easier for them. Confidential interview indicated a client (C4) makes their own meal and staff provide it to the rest of the clients. Confidential interview indicated clients make themselves a bowl of cereal or find something in the refrigerator. Confidential interview indicated there are food items for sandwiches clients can make for lunch. Confidential interview indicated staff assist in making lunch; however, it is typically a meal that doesn't require a lot of cooking or cleaning. During LPA's visit to the facility, LPA observed that the facility has a lot of meat for making sandwiches, but not much of other types of food. Based on confidential interviews, the allegation that staff are not providing adequate meals to the minors is SUBSTANTIATED because the preponderance of the evidence has been met. This posed potential health, safety, or personal rights risk to youth in care. The facility is being cited for violation of Title 22, Interim Licensing Standards, Article 06. Continuing Requirements 87072(c)(2) Personal Rights. [See Lic9099d]. An exit interview was conducted and plan of correction was developed with Rosalyn Milner, Facility Manager. A copy of this signed report, LIC 9099D, and appeal rights were provided to Rosalyn Milner, Facility Manager. It was reported that there is concern that C1 has a history of experiencing headaches and a history of head injuries. It was reported that the client was supposed to have an appointment unrelated to the headaches and the client refused to go to the appointment. Record review indicated C1 absconded from the facility on 6/15/2024, and on 6 /16/2024, facility staff sent a text message to C1 reminding C1 of their medical appointment the following day. According to confidential interview, C1 did not return to the facility until 6/18/2024 at approximately 8: PM. Record review indicated C1 attended several medical appointments scheduled on 4/3/2024, 5/1/2024, and 5/7/2024. It was reported that staff do not seek timely medical attention for a minor. It was reported that there is concern that C1 has a history of experiencing headaches and a history of head injuries. It was reported that C1 has expressed to the facility staff they continued to have headaches and a nosebleed due to the headaches. It was reported that C1 asked staff to schedule a doctor's appointment and staff refused. It was reported to be unknown whether C1 is provided with medication to alleviate the headaches. Confidential interview indicated facility staff don't schedule client's medical appointments. Confidential interview indicated an outside source schedules C1's medical appointments. Confidential interviews indicated clients have attended medical appointments. Confidential interview indicated medication is available. Confidential interview indicated C1 refuses to take over the counter medication for pain. It was reported that staff do not provide a comfortable temperature for the minors. It was reported that staff do not put on the air conditioner when the home becomes too warm. Confidential interviews indicated the air conditioner is not being turned on. Confidential interviews indicated the temperature in the facility is hot and nothing is being done by staff. During LPA's visit to the facility, the thermostat showed the temperature to be 77 degrees Fahrenheit indoors. Based on confidential interviews and records reviewed, the allegations that staff do not address a minor's change in medical condition, staff do not seek timely medical attention for a minor, and staff do not provide a comfortable temperature for the minors may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, the allegations are unsubstantiated. An exit interview was conducted, and a copy of this signed report and appeal rights were provided to Rosalyn Milner, Facility Manager.

Investigation Findings:
13On March 4, 2025 at 12: PM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Rosalyn Milner, Facility Manager to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on June 19, 2024, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed four clients (C1-C4) and one staff (S4). Pertinent documents were obtained. On June 13, 2024, Community Care Licensing (CCL) received an allegation that staff are not providing adequate meals to the minors. It was reported that there appears to be food available, however it is not liked what is being provided. It was reported the client is told they can eat what is given or will not eat at all. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/04/2025

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Rosalyn Milner, Facility Manager


raw_content:
Narrative:
It was reported that C1 told the staff to leave and C1 was unclothed from the waist down using the toilet when the alleged incident occurred. Confidential interview indicated that on October 29, 2024, C1 went to use the restroom at 5: AM. Confidential interview indicated the overnight staff, S1, was cleaning the facility and was aware C1 went to use the restroom. Confidential interview indicated, while in the restroom, C1 coughed and sneezed, and S1 opened the door and asked C1 what they were doing. Confidential interview indicated C1 told S1 they were using the restroom and told S1 to get out. Confidential interviews indicated when clients have their door closed, staff knock prior to entering the room. Confidential interviews denied having their privacy invaded. Confidential interview denied such incident occurred, and there were no witnesses to the alleged event. Based on confidential interviews, the allegation that staff did not accord minor privacy, may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted and a copy of this signed report and appeal rights were provided to Llasmine Diaz, Facility Representative.

Investigation Findings:
13On June 4, 2025 at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Llasmine Diaz, Facility Representative to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on November 20, 2024, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed three clients (C1, C3-C4), and one staff (S1). LPA attempted to interview one client (C2) and one CASA worker, however, after numerous attempts LPA was unsuccessful. Pertinent documents were obtained. On November 15, 2024, Community Care Licensing (CCL) received allegation that staff did not accord minor privacy. It was reported that a staff member saw C1 enter the restroom that doesn't have a lock.It was reported that the staff was aware C1 was using the restroom and the staff opened the door and proceeded to have a conversation with C1. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 06/04/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Llasmine Diaz, Facility Representative


raw_content:
Narrative:
Confidential interviews indicated C1 frequently elopes from the facility. Confidential interviews indicated it is rare that C1 elopes from the facility with other clients in care. Confidential interviews indicated the facility is a hands-off facility and can't physically prevent a client from eloping. Confidential interviews indicated C2 eloped from the facility through their bedroom window at night. Confidential interviews indicated when clients attempt to elope, staff encourage clients to stay and remind them of their goals and their safety. Confidential interviews indicated staff follow clients when they are out the door, ask the clients where they are going, and report their elopement to the Sheriff's Department. Based on confidential interviews and records reviewed, the allegation that staff are not following their emergency intervention plan procedures, may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted with LLasmin Diaz. Due to printer malfunction a copy of this signed report and appeal rights were emailed to Amel Esposito, CEO.

Investigation Findings:
13On August 12, 2025, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with LLasmin Diaz to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on November 13, 2024, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed three clients (C2-C4), five staff (S1-S4, S6) and one County Social Worker (CSW). LPA attempted to interview one client (C1) and one staff (S5), however after numerous attempts LPA was unsuccessful. Pertinent documents were obtained. On November 12, 2024, Community Care Licensing (CCL) received allegation that staff are not following their emergency intervention plan procedures. It was reported that C1 attempts to exploit C2 and other clients in the home. It was reported that there are concerns that facility staff are not protective of the clients and clients are at ongoing risk of exploitation. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 08/12/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: LLasmin Diaz


raw_content:
Narrative:
However, other confidential interviews reported facility staff had already separated C1 and C2 but C2 continued to antagonize and linger to C1s location in the facility. Confidential interview stated the verbal altercation quickly escalated to a physical altercation. Other confidential interviews provided inconsistent information to determine if staff intervene while C1 and C2 were involved in a verbal and physical altercation. A review of pertinent documents showed that C2 has a history of aggressive and dangerous behaviors. Based on confidential interviews, the allegation that staff did not intervene between C1 and C2 engaging in a verbal and physical altercation may have occurred, however, there was not a preponderance of evidence to support the alleged violation. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted and a copy of this report along with appeal rights was provided to Direct Care Representative.

Investigation Findings:
13On 08/28/2025 at 12:15PM, Licensing Program Analyst (LPA) Claudia Aguilera arrived at Amali and met with Llasmine Diaz, Direct Care Representative to deliver the finding for the above stated allegation. On 3/17/2025, Community Care Licensing received a complaint allegation that staff did not intervene between minors engaging in a verbal and physical altercation. On 3/21/25, LPA Lucero Jauregui conducted a health and safety inspection at the facility no immediate health and safety hazards were observed. LPA Jauregui obtained documents pertinent to the investigation and conducted confidential interviews. In regard to the above allegation, it was specifically reported that C1 and C2 were involved in a verbal altercation that escalated into a physical altercation. During investigation, confidential interviews indicated that facility staff were present when C1 and C2 were verbally attacking each other. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Claudia Aguilera LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 08/28/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On October 17, 2022 at 01: PM Licensing Program Analyst (LPA) Lucero Jauregui and Licensing Program Manager (LPM) Ann Valenzulea conducted an announced pre licensing visit. LPA and LPM met with Amel Esposito, CEO who provided LPA and LPM a guided indoor and outdoor tour of the facility. The facility is a three bedroom three bathroom home. The home consists of living room, kitchen, dining area, staff office/therapy room, garage that will be used as a small gym and a shed in the backyard. The garage is pending to have floor painted, ceiling covered, locked storage cabinets and a washer and dryer. All three bedrooms will serve two clients. All beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. All bedrooms contained closet space with at least 2 drawers for each client. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. Sports equipment/toys/books/games were observed for clients recreation time. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher are properly charged and serviced. The hot water temperature was measured in the main bathroom and is currently 111.0 degrees which is in ration. Facility has a camera in the living room and a ring surveillance on the front door. Per facility staff, no firearms or weapons are allowed in the facility. LPA and LPM observed the following items posted Personal Rights, Grievance Procedures, Visitation Policy, Facility sketch, Activity Schedule, Menu, Staff Schedule and Emergency Plan. Continued... LPA and LPM presented Component III Power Point Presentation. LPA and LPM discussed refusal of medication, AWOLs, engagement of inappropriate activity, lack of family involvement, money management, client visitation, and overview of Title 22 regulations. A exit interview was conducted. A copy of the report was discussed and provided along with appeal rights to Amel Esposito, CEO.

report_type: Facility Evaluation

visit_type: Prelicensing

met_with: Amel Esposito, CEO


summary: Facility Evaluation

raw_content:
Narrative:
On December 12, 2023 at 02: PM Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced Post License Annual Inspection. LPA met with Azucena Miranda, Facility Manager who provided LPA a guided indoor and outdoor tour of the facility. The facility is a three bedroom three bathroom home. The home consists of living room, kitchen, dining area, staff office/therapy room, garage that will be used as a small gym. The garage is pending to have exposed wires covered, locked storage cabinets and a washer and dryer. All three bedrooms will serve two clients. All beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. All bedrooms contained closet space with at least 2 drawers for each client. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher are properly charged and serviced. The hot water temperature was measured in the main bathroom and is currently 117.0 degrees which is in ration. Facility has a total of two cameras in the living room, dinning room, and a ring surveillance on the front door. Per facility staff, no firearms or weapons are allowed in the facility. LPA observed the following items posted Personal Rights, Grievance Procedures, Visitation Policy, Facility sketch, Activity Schedule, Menu, Staff Schedule and Emergency Plan. An exit interview was conducted and a copy of this report was provided to Azucena Miranda, Facility Manager.

visit_type: Annual

met_with: Azucena Miranda, Facility Manager


summary: Facility Evaluation

raw_content:
Narrative:
On September 11, 2024 at 09: AM, Licensing Program Analyst (LPA) Abby Saeteurn made an unannounced visit the above facility for the purpose of an Annual Random Inspection. LPA met with Rosalyn Milner, Facility Manager (FM) who accompanied LPA on the inspection of the facility. The facility is licensed for 6 ambulatory clients ages 12-17 and there are currently 3 clients in placement. A physical plant inspection was completed and led by FM and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. The kitchen was clean, had good lighting, and has a trash can with a lid. The facility was supplied with at least one week supply of non-perishable, and two days' supply of perishable food. A weekly menu was posted in the kitchen/dining room wall for residents to see. The dining room to the facility was clear and in good repair. There was enough lighting and seating area to accommodate all residents of the facility, painting and gameboards were observed in the dining room area for residents to utilize. The living room of the facility is furnished with a couch for residents to utilize the space, socialize and watch TV. The facility has three bedrooms and three bathrooms. All three bedrooms were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. All bedrooms contained closet space with at least 2 drawers for each client. Bedrooms two and three share a bathroom and shower in between them. All restrooms used by residents were clean and in working order with enough lighting. At 2: PM LPA Saeteurn measured the water temperature in bedroom #2 reading 144.8 degrees F. LPA advised FM the temperature should be between 105 - 120 degrees F. FM agreed to contact maintenance to check the water heater and LPA observed maintenance adjust the water heater levels at 4: PM. Continued on LIC C Continuation from LIC All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher are properly charged and serviced. Per facility staff, no firearms or weapons are allowed in the facility. LPA observed the following items posted Personal Rights, Grievance Procedures, Visitation Policy, Facility sketch, Activity Schedule, Menu, Staff Schedule and Emergency Plan. LPA inspected the backyard of the facility. The garden was clean and had ample space for all residents. The area is also reported to be utilized for visitation. All client files were accessible and stored in a locked cabinet in staff office. LPA Saeteurn reviewed three out of three client files (C1-C3) LPA Saeteurn interviewed 1 client and was unable to talk to another due to client refusing to wake up. Files for C1-C3 all were missing Tuberculosis Testing and C1 and C3 were missing Client Medical Assessments. LPA inquired with staff about the missing documents and FM reported clients have refused medical attention but did not have documentation to support the statements. LPA completed three staff interviews with (S1-S3) Due to time constrain the annual inspection is being extended for staff file reviews, board of director meeting minutes, emergency disaster plan, and emergency intervention plan. Three deficiencies are being cited based on LPA observation conducted in accordance with the California Code of Regulations, Title 22, see LIC 809D. An exit interview was conducted and Plans of Corrections were reviewed and developed with the Facility Manager. A copy of this report and appeal rights were discussed and left with Facility Manager, Rosalyn Milner, whose signatures on this report confirm receipt of these documents.


summary: Facility Evaluation

raw_content:
Narrative:
On 09/20/2024 at 09: AM, Licensing Program Analysts (LPA's) Lucero Jauregui and Abby Saeteurn, conducted an unannounced inspection to the facility above. The purpose of the inspection is to conducted an Annual - Continuation Inspection. LPA Jauregui and LPA Saeteurn met with Rosalyn Milner, Facility Manager. LPA Jauregui and LPA Saeteurn reviewed the Facilities, Disaster Preparedness Plan, Emergency Intervention Plan, Board of Directors Meeting minutes, and Five staff files (S1-S5). Based on observations made during the inspection, no deficiencies were observed during today's visit. An exit interview was conducted with Rosalyn Milner, Facility manager, and a copy of this report and LIC811 was provided.

visit_type: Case Management


summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Narrative:
Confidential interviews and records review for the incident did not provide a preponderance of evidence to prove or disprove the allegation of S1 having inappropriate interactions with C1. Therefore, the allegation is unsubstantiated. LPA Jauregui conducted an exit interview and provided a copy of this report along with appeal rights to Jessica Ayala, Administrator.

Investigation Findings:
13On March 14, 2023, at 3: PM, Licensing Program Analyst (LPA) Lucero Jauregui conducted a complaint inspection at Amali and met with Jessica Ayala, Administrator & Arturo Paz, Facility Representative. The purpose of the inspection was to deliver the findings for the above complaint allegation. LPA Jauregui conducted an inspection of the facility on February 24, 2023, and no deficiencies were noted. During the investigation, LPA Jauregui requested incident report, needs and services plan, client roster and staff roster with contact information. During the investigation LPA Jauregui conducted record review, five client interviews (C1-C5), and four staff interviews (S1-S4). Confidential interviews revealed conflicting statements of staff having inappropriate interactions with minor in care. On February 17, 2023, the Department received a complaint report, with allegations of S1 having inappropriate interactions with C1. Confidential interviews did not provide consistent statements and there were no witnesses to the event. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/14/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


summary: Complaint Investigation - Unsubstantiated - 1 deficiency - 3 allegations

raw_content:
Narrative:
Based on confidential interviews, the allegation that staff did not ensure that C1 had required medication are SUBSTANTIATED because the preponderance of evidence has been met. This posed an immediate Health, Safety, or Personal Rights risk to C1 in care, the facility will be cited for violating ILS Personal Rights (c)(11). An exit interview was conducted, and plan of corrections was developed with Jessica Ayala, Administrator and Amel Esposito, CEO. A copy of this report and appeal rights were provided to Jessica Ayala, Administrator and Amel Esposito, CEO. Confidential interviews revealed C1 was picked up within the next hour when the next staff arrived for their shift. Confidential interviews revealed C1 leaves personal belongings all over the home and is always misplacing them. Confidential interviews did not provide consistent statements and there were no witnesses to the event. Confidential interviews did not provide a preponderance of evidence to prove or disprove the allegation that staff did not pick C1 up from school and staff did not safeguard C1's personal items. Therefore, the allegation is unsubstantiated. LPA Jauregui conducted an exit interview and provided a copy of this report along with appeal rights to Jessica Ayala, Administrator and Amel Esposito, CEO.

Investigation Findings:
13On April 13, 2023, at 8: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection. The purpose of the inspection is to deliver the findings for the above allegation. LPA Jauregui met with Jessica Ayala, Administrator and Amel Esposito, CEO. LPA Jauregui conducted an inspection of the facility on March 02, 2023, and the facility was cited for clearances. During the investigation, LPA obtained meal menu and youth supply adequacy report. LPA conducted three client interviews (C1-C3) and three staff interviews (S1- S3). On March 1 2023, Community Care Licensing (CCL) received the allegations that staff did not ensure that minor had required ointment for eczema. During the investigation, confidential interviews revealed C1 notified S1 and S2 of needing more medication ointment for eczema. Confidential interviews revealed S1 and S2 did not request a refill on the ointment because C1 left her second ointment at mothers house. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 04/13/2023

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

Deficiencies:
87072: interference with the daily living functions, including eating, sleeping, or toileting;  or withholding of shelter, clothing, medication or aids to physical functioning.

title: Personal Rights (c) The licensee shall ensure that each child, regardless of whether the child is in foster care... (11) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including but not limited to


raw_content:
Narrative:
Confidential interviews did not provide consistent statements whether staff hit minor and there were no witnesses to the event. Confidential interviews for the incident did not provide a preponderance of evidence to prove or disprove the allegation staff hit minor. Therefore, the allegation is unsubstantiated. LPA Jauregui conducted an exit interview and provided a copy of this report along with appeal rights to Jessica Ayala, Administrator.

Investigation Findings:
13On June 27, 2023, at 10: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted a complaint inspection at Amali and met with Jessica Ayala, Administrator. The purpose of the inspection was to deliver the findings for the above complaint allegation. LPA Lucero Jauregui conducted an inspection of the facility on April 13, 2023, and no deficiencies were noted. During the investigation, LPA Jauregui obtained client roster, C1's needs and services plan, and staff schedule with contact information. LPA Jauregui conducted three staff interviews (S1-S3), and three client interviews (C1-C3). On April 04, 2023, the Department received a complaint report, with allegations of staff hit minor. Confidential interviews revealed C1 and S1 were struggling with the staff office dutch door. Confidential interviews revealed C1 was cursing at S1 and hit S1 in the face. Confidential interviews revealed C3 walking away after witnessing C1 hit S1. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 06/27/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Jessica Ayala, Administrator


summary: Complaint Investigation - Unsubstantiated - 5 allegations

raw_content:
Narrative:
Confidential interviews indicated that staff are telling clients law enforcement will be contacted if they don't calm down, as a method to control the minor's behavior. Based on confidential interviews, the allegation that facility staff threatened minors in care is SUBSTANTIATED because the preponderance of evidence has been met. This posed a potential Health, Safety, or Personal Rights risk to children in care, the facility will be cited for violating Interim Licensing Standards, STRTP Article 06. Continuing Requirements, 87072. Discipline Policies and Procedures (c) Calls to law enforcement must be made in accordance with the facility's emergency intervention plan as specified in Section 87095.22. Calling or threatening to call law enforcement is prohibited as a form of discipline. An exit interview was conducted, and plan of corrections was developed with Azucena Miranda, Facility Manager. A copy of this report and appeal rights were provided to Azucena Miranda, Facility Manager. However, confidential interviews did not indicate that the minor's behavior was indicative of restricting the availability of the phone for a potential emergency. Based on confidential interviews, the allegation that staff restrict minor's confidential telephone calls, may have occurred, however is not supported, or proven by evidence. Therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this signed report was provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On December 12, 2023, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Azucena Miranda, Facility Manager to discuss the investigative findings for the allegation noted above. LPA Jauregui conducted an inspection of the facility on June 15, 2023, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed two staff (S1, S2), two clients (C1-C2), and reviewed C1's needs and services plan, client roster, and facility program statement (Phone Policy and Facility Emergency Intervention Plan). On June 9, 2023, the Department received an allegation that staff threatened minors in care. Specifically, staff threatened the minors that they will call law enforcement on them. Confidential interviews indicated that staff are trained to call law enforcement to assist the facility with clients when their behaviors are unmanageable and the client is a risk to themselves or the safety of others are at jeopardy. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 12/12/2023

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


summary: Complaint Investigation - Substantiated - 3 allegations

raw_content:
Narrative:
Confidential interviews indicated C1 poured an unknown number of pills in their mouth and spit some out. Confidential interviews indicated the cabinet was not locked and C1 did not use a key to open the cabinet. Based on confidential interviews, the allegation that medications were accessible to C1 in care are SUBSTANTIATED because the preponderance of evidence has been met. This posed an immediate Health, Safety, or Personal Rights risk to children in care, the facility will be cited for violating Interim Licensing Standards STRTP Article 06. Continuing Requirements Health Related Services (b). An exit interview was conducted, and plan of corrections was developed with Azucena Miranda, Facility Manager. A copy of this report and appeal rights were provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On December 12, 2023, at 12: PM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection and met with Azucena Miranda, Facility Manager. The purpose of the inspection is to deliver the findings for the above allegation. LPA Jauregui conducted an inspection of the facility on July 28, 2023, and no deficiencies were noted. During the investigation, LPA Jauregui conducted two staff interviews (S1,S2), three client interviews (C1-C3) and obtained client roster, Client 1 (C1) needs and services plan and staff schedule for 7/5/23. On July 26, 2023, Community Care Licensing (CCL) received the allegation that medications were accessible to minor in care. Confidential interviews indicated C1 escalated in the staff office. Confidential interviews indicated S1 and S2 were in the therapy room that is next to the staff office. Confidential interviews indicated staff made sure all cabinets in the office were locked however C1 opened one of the cabinets on the wall where there was a bottle of over-the-counter medication. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 12/12/2023

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- Estimated Days of Completion: 0


raw_content:
Narrative:
It was reported that staff speaks inappropriately to C1. Confidential interviews denied speaking inappropriately. Confidential interviews didn't provide consistent statements and there were no witnesses to the event. Based on confidential interviews, the allegation that staff restrained C1 in home, C1 was injured while in care, and staff speaks inappropriately to C1 in home, may have occurred, however there is not a preponderance of evidence to support or deny the alleged violation. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this signed report was provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On March 1, 2024, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection and met with Azucena Miranda, Facility Manager. The purpose of the inspection was to deliver the findings for the above allegations. LPA conducted an inspection of the facility on August 14, 2023, and no deficiencies were noted. LPA conducted four staff interviews (S1-S4), four client interviews (C1-C4) and obtained C1's needs and services plan. On August 11, 2023, Community Care Licensing (CCL) received the allegations that staff restrained minor in home, minor was injured while in care, and staff speaks inappropriately to minor in home. It was reported that staff restrained C1, specifically an altercation with staff and C1. Confidential interviews denied restraining C1 and there were no witnesses to the event. It was reported that C1 was injured, specifically a scratch on their arm due to an alleged altercation with staff. Confidential interviews denied observing any scratches on C1's arm. Confidential interviews indicated conflicting statements and no witnessed to the event. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/01/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
It was reported that staff do not allow C1 to have confidential telephone calls and staff does not allow C1 to receive needed supplies. Confidential interviews denied restricting C1's telephone calls. However, C1's phone calls became limited and there were no witnesses to C1 being denied phone calls. Based on confidential interviews, the allegations that staff does not provide transportation to C1 when needed, staff does not allow C1 to have confidential telephone calls, staff does not allow C1 to receive needed supplies, may have occurred, however there is not a preponderance of evidence to support or deny the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this signed report was provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On March 1, 2024, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection and met with Azucena Miranda, Facility Manager. The purpose of the inspection is to deliver the findings for the above allegations. LPA conducted an inspection of the facility on August 30, 2023, and no deficiencies were noted. During the investigation LPA conducted three staff interviews (S1-S3), four client interviews (C1-C4) and obtained C1's needs and services plan. On August 25, 2023, Community Care Licensing (CCL) received the allegations that staff does not provide transportation to minor when needed, staff does not allow minors to have confidential telephone calls, staff does not allow minor to receive needed supplies. It was reported that staff do not provide transportation to C1. Specifically, staff made C1 walk in the heat to and from school resulting C1 to cough and wheeze. Confidential interviews denied observing C1 in that condition when walking to and from school. Confidential interviews indicated school is a short walk and staff will walk with C1. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/01/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
Confidential interviews denied the allegation and there were no witnesses to the allegation. It was reported the facility does not provide therapeutic services for the minors and staff are not trained to assist clients in crisis. It was reported that staff did not intervene while a minor choked C1; staff are disclosing personal information about the minors and staff are retaliating against a minor while in care. Confidential interviews did not provide consistent statements. Based on confidential interviews, the allegations that staff are physically abusing minors in care, staff spit on a minor while in care, staff do not provide therapeutic services for the minors, staff are not being properly trained, staff did not intervene while minor choked another minor in care, staff speak to the minors inappropriately while in care, staff are disclosing personal information about the minors, and staff are retaliating against a minor while in care, may have occurred, however, there is not a preponderance of evidence to support or deny the alleged violations. Therefore, these allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this signed report was provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On March 1, 2024, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection and met with Azucena Miranda, Facility Manager. The purpose of the inspection was to deliver the findings for the above allegations. LPA conducted an inspection of the facility on September 6, 2023, and no deficiencies were noted. During the investigation, LPA conducted three staff interviews (S1, S3-S4), three client interviews (C2-C4) and obtained needs and services plan for C1-C4. On September 5, 2023, Community Care Licensing (CCL) received the allegations that staff are physically abusing minors in care; staff spit on a minor while in care; staff do not provide therapeutic services for the minors; staff are not being properly trained; staff did not intervene while minor choked another minor in care; staff speak to the minors inappropriately while in care; staff are disclosing personal information about the minors; and staff are retaliating against a minor while in care. It was reported that staff are chest bumping and spitting on C1. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/01/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
Continuation of LIC Confidential interviews revealed that C1 stated that S3 hit their shoulder, but conflicting interviews revealed that staff were told two different stories regarding the incident. Some confidential interviews revealed that C1 said S3 tapped their shoulder and other confidential interviews revealed that C1 stated that S3 hit their arm and left a red mark. Confidential interview revealed that C1 stated that S3 hit them, but conflicting interviews revealed that C1 stated that S3 tapped their arm as well as stating that S3 hit their arm and left a red mark. Confidential interview revealed that no other staff or clients were present or witnessed the alleged incident. Confidential interviews revealed that C1 reported this to another staff the next day after the incident occurred. Other confidential interviews revealed that no client has made claims of staff hitting clients in care. Confidential interview revealed that clients in care have hit staff but have never seen staff hit a client in care. Based on record review and confidential interviews the allegation alleging staff hit a minor may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, and a copy of the report was provided along with appeal rights to Cindy Diaz, Facility Manager.

Investigation Findings:
13On April 21, 2026 at 9:30AM, Licensing Program Analyst (LPA) Lisa Bernabe arrived at Amali and met with Cindy Diaz, Facility Manager, to deliver the finding for the above stated allegation. On November 7, 2025, Community Care Licensing received a complaint allegation that facility staff hit a minor. On November 12, 2025, LPA Bernabe conducted a health and safety inspection at the facility; no immediate health and safety hazards were observed. The investigation included interviews with Staff (S1-S5) and clients (C1-C3). In addition, county records and facility records were reviewed. On November 7, 2025, it was reported to Community Care Licensing (CCL) that staff hit a minor. It was alleged that a staff member hit C1 and it was unknown what staff it was. During investigation, confidential interviews revealed that C1 left the facility with a staff and upon arrival to the house, C1 was being loud and was asked to be quiet because clients were already sleeping in the home. Continuation on LIC 9099-C. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Lisa Bernabe LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 04/21/2026

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Cindy Diaz, Facility Manager