summary: Facility Evaluation

raw_content:
Narrative:
On 05/22/2024 at 9:31AM, Licensing Program Analyst (LPA), Christine WIlson made an unannounced visit to Guiding Our Youth for the purpose of conducting an Annual inspection. LPA Wilson met with Staff#1(S1) who granted access to the facility and an inspection of the facility was conducted together. Individuals mention in this report are identify on the Confidential Names List (LIC811) dated 05/22/2024. LPA met with Staff#1 (RC1), who granted access into the home, and who provided a tour of the entire physical plant. This facility has a provisional Short Term Residential Therapeutic Program (STRTP) license to provide care and supervision for six (6) female children ages 13-17 years old, Ambulatory only. There is no pool or bodies of water on the premises. The facility currently has Accreditation with CARF International dated 09/24/2021 and with expiration date of 09/30/2024. The facility has a current Mental Health Program Approval contract with the Department of Health Care Services and Ventura County, with expiration date of 05/27/2024. Staff confirmed that there are no firearms or dangerous weapons in the facility. The facility is current with their annual fees. LPA Wilson inspected the following: This is a one (1) story (STRP) Short Term Residential Therapeutic Program, located in a residential neighborhood. This is a (3) three bedroom, (2) two bathroom (one in the hallway and one in the staff office), single story family residence that includes a living room, dining area, kitchen, staff office, backyard, and an attached garage for storage. There are two (2) facility vehicles parked outside inspected to be in good operating condition. 9:44am Outdoor Area: There was no swimming pool or bodies of water on the premises. The activity space is free of hazard materials and debris. LPA observed a picnic table with seating for (8), circuits, utility shut -off valves. The facility is surrounded by brick fence 6 feet and is observed to be good condition. Report continues on LIC 809-C Page 2 of Page There was a window screen missing from bedroom 3. Staff replaced window screen in the presence of the LPA. LPA Wilson reviewed following during the inspection: LPA Wilson requested the following forms for review, Register of Youth (LIC 9020), Current Census, Personnel Report (LIC 500), Emergency Disaster Plan (LIC610C), Emergency Intervention Plan, vehicles registration and auto insurance. In addition written menus, staff weekly schedule, and The accreditation CARF International Commission approval certificate. Rubi Valerio Cruz is still associated to the Guardian facility roster. Jessica Flores is "In Process" and associated to the Guardian facility roster. *RC1) stated "she is scheduled to work at Casarin" Administration was notified by (RC1) Staff Office: The office is equipped office furniture (i.e desk, computers, printers). Additional medication is kept locked inside of the staff office. The client and staff files are kept in a locked in file cabinet. LPA observed a key locked closet that stored hygiene supplies such as razors,sharps and medication. There is a full bathroom for staff use only. Laundry Room: The laundry room is located next to the kitchen. The laundry room is kept locked and only used when staff is present with youth. The laundry is equipped with a washer and dryer unit that was observed to be in good condition. The laundry detergent is made inaccessible to the children and is disputed according to the load of the laundry. Disinfectants and chemicals are locked and made inaccessible to clients. Dining Area/Kitchen: There is adequate furniture and a breakfast bar which appears to be in good condition, with seating for six (6). All kitchen, food preparation, and storage areas are clean, free of litter and rubbish. There is two televisions. One round table and island with stools next to the Kitchen: There is a gas stove/oven with four (4) burners, all operating. There is a dishwasher is not being used, microwave, refrigerator with freezer and a toaster oven. LPA observed adequate perishable/nonperishable food supplies. The facility supplies a staple nonperishable food for a minimum of one week and fresh perishable foods for a minimum of two days shall be maintained on the premises. Sharp knives, disinfectants/cleaning solutions made inaccessible to the youth locked in the staff office. Water temperature measured within safe temperatures, at not less than 105 and did not exceed 120 degrees Fahrenheit. Report continues on LIC 809-C Page 3 of Page Living Room/Family Room (Den): There is adequate furniture which appears to be in good condition. The living room has dining table and televisions. The facility has two living room areas used for recreating and activity room, which provide the necessary space and/or separation to promote and facilitate the program of planned activities and to prevent such activities from interfering with other functions. The living area has game board games, books, magazines and art supplies. Windows had torn screens (see photo). 10:47am Bedroom # 1: Currently occupied by one (1) client (C3), has two (2) twin sized beds and comfortable mattresses, linen, blankets and pillows; adequate drawer and one (1) walk in closet. There is adequate lighting and the windows have horizontal slide locked with curtains observed to be in good condition. Bedroom # 2: Currently occupied by one (1) client (C1), has two (2) twin sized beds and comfortable mattresses, linen, blankets and pillows; adequate drawer and one (1) walk in closet. There is adequate lighting and the windows have horizontal slide locked with curtains observed to be in good condition. Bedroom # 3: Currently occupied by one (1) client (C2), has two (2) twin sized beds and comfortable mattresses, linen, blankets and pillows; adequate drawer and one (1) walk in closet. There is adequate lighting and the windows have horizontal slide locked with curtains observed to be in good condition. Bathrooms: There are two (2) bathrooms. Bathroom #1 is the common bathroom for the clients. It is a full-sized bathroom with a toilet, sink, and showers. Bathroom #2 is located inside of the staff office is full-sized bathroom with a toilet, sink, and shower. Water temperature measured within safe temperatures, at not less than 105 and did not exceed 120 degrees Fahrenheit. Garage: The garage is kept locked and only staff uses has access to the garage. The attached two car garage is used as storage and is kept locked. The garage has additional fridge and deep freezer for food. LPA observed overstock of nonperishable food, frozen food, snacks and supplies. Additional disinfectants, chemicals, and hygiene supplies are kept in garage are locked in storage closet making them inaccessible. Report continues on LIC 809-C Page 4 of Page Vehicles: There is one (1) vehicle available to transport youths; make and model is a Dodge Grand Caravan Insured by Non Profits Insurance Alliance of California, Inc. The vehicles used to transport clients appeared to be in a safe operating condition. The registration of the vehicles was valid. During the inspection, the following was observed: LPA observed a key locked closet that stored hygiene supplies, and cleaning solutions. All windows were in good condition with screens and blinds. There were no security bars on the windows. There are three (3) fire extinguishers and was fully charged and eight (8) smoke alarms and two (2) carbon monoxide detectors were working properly in the facility. LPA observed ample towels and linen closet. Telephone located in garage area and office. Carrier is AT&T. The passageways and porches are unobstructed. Posting Requirements: All posting requirements were met, (food menu, regulations, licenses, emergency disaster plan, Children's Personal Rights, and Ombudsman). The home has a working telephone and youths can use the telephone in the staff office, unless restricted by court order. The Emergency Evacuation Plan (LIC610C) and facility sketch is posted. All posting requirements were met. LPA observed two (2), complete First Aid Kits and a 1st Aid Manual in the staff office. All posting requirements were met. Children will be accorded personal rights. The facility current License, Ombudsperson Grievances and Personal Rights; are posted on the wall. Children are not restricted to make phones calls based on the court and or authorized representative. Staff Interviews: LPA conducted a confidential interview with one (RC1) on duty staff present during the inspection. Client Interviews: LPA was not able to conduct confidential interviews with clients, due to all clients asleep after returning from awol. Report continues on LIC 809-C Page 5 of Page Staff Records Review: Facility files are not located off site at the STRTP office. LPA was unable to inspect staff files this day and will return to inspect files a different day. Clients Records Review: LPA reviewed three (3) client records (C1, C2 and C3) which meet qualification. LPA reviewed consent forms, completed by the child's authorized representative(s), to permit the facility to authorize medical care. LPA review copy psychotropic medication log. Record of client cash resources and allowance. The needs and services plan, Admission Agreement, Health History, and Personal Rights. LPA observed the child's Needs and Services plans kept in client's personal file; (filed in an individual binder). Children are accompanied to outside extracurricular activities and social events and alternate activities have been implemented. LPA reviewed record of client cash resources logs for three (3) youth. LPA verify the Needs and Services plans for three (3) clients that are kept in an individual binder. A review of Facility's Personnel Report Summary on 05/22/2024 indicates that all but one (S1) personnel have criminal record clearance has obtain the necessary clearances with DOJ, FBI, and Child Abuse Response. A Technical Violation was observed and cited at this time (see LIC809D). Exit interview was conducted with RC1 and a copy of this report will be emailed the facility.

met_with: Residential Counselor (RC1)


state: CA

facility_name: GUIDING OUR YOUTH

summary: Facility Evaluation

raw_content:
Narrative:
On May 29, 2024 at 9:35am, Licensing Program Analyst (LPA) Christine Wilson visited the administrative office located at Williams Street Simi Valley Suite 330, for the purpose of conducting a case management, annual continuation. LPA Wilson was greeted by the Head of Service (HOS) , who provided access to employee files. Individuals mention in this report are identify on the Confidential Names List (LIC811) dated 05/29/2024.. LPA Wilson inspected the following: Staff Records Review: Facility files are not located on site. LPA ensured Administrator Certificate was current. LPA confirmed Direct Care Staff Ratio is present for the five (3) clients in placement. LPA confirmed that all staff have required criminal record clearance. DOJ, FBI and Child Abuse Response, which meet qualification. The facility provided evidence of TB test clearance, Job Description, identification, educational records, staff training transcripts stored in RELIAS, Training Program with a schedule to complete Hours of training for various topics including Trauma Informed and CSEC training. Staff Interviews: LPA conducted a confidential interview with one (1) on duty staff present during the inspection (HOS). A review of Facility's Personnel Report Summary on 05/29/2024 indicates that all personnel have criminal record clearance has obtain the necessary clearances with DOJ, FBI, and Child Abuse Response. Per (HOS) MPHA CAPs are due the week of June 15, 2024 and will be submitted next week. LPA Wilson by email send the following to the licensee: Statewide CRP Meeting presentation and Provider PIN links (05/23/24) June and July training offered. There were no deficiencies observed or cited at this time. Exit interview was conducted with (HOS) and a copy of this report will be emailed to the facility.

report_type: Facility Evaluation

visit_type: Case Management

met_with: Melissa Kagan (HOS)


summary: Facility Evaluation

raw_content:
Narrative:
On February 6, 2025, Licensing Program Analyst (LPA) Nancy O'Connell and Licensing Program Manager (LPM) Kevin Sauk, scheduled and met with the facility licensee, administrator, and management team for an Informal Office meeting, held at the Woodland Hills Regional Office. The purpose of the meeting was to gain clarification about the current state of operation, as well as address concerns related to various concerns and complaints received within the Department. Community Care Licensing Division staff in attendance: Bernice Karnsrithong, Children's Residential Regional Manager (RM), Community Care Licensing Division (CCLD) Kevin Sauk, Licensing Children's Residential Program Manager (LPM), Community Care Licensing Division (CCLD) Nancy O'Connell, Children's Residential Licensing Program Analyst (LPA), Community Care Licensing Division (CCLD) Guiding Our Youth staff in attendance: Andrew Lang- Licensee. Madison Hall, Facility Administrator. Melissa Kagen, Head of Service. Maral Saltanian, staff. Paulette Poutre, staff. Kathleen Burrell, staff. Tessa Koziol, staff Introductions were conducted and LPM Sauk provided a copy of the meeting agenda to all in attendance. The following topics were addressed: Staff Roles, Staff Schedule, Inspection Authority, Care and Supervision, Emergency Intervention Plan, and Staff training. LPM Sauk provided general information about the applicable regulations related to aforementioned topics, and obtained clarification on facility policies and procedures. Facility staff provided responses to all topics addressed and were in agreement to provide information requested by the Department, update the facility program statement as needed and adhere to regulatory requirements. CCLD informed staff that reports would be generated and sent for review and signature

met_with: Andrew Lang, Licensee


summary: Facility Evaluation

raw_content:
Narrative:
On March 14, 2025 at 12: PM Licensing Program Analysts LPA, Kenrick Ellis made an announced visit to Guiding Our Youth STRTP to conduct the Psychotropic Case Medication Inspection. LPA conducted a Health and safety risk assessment upon arriving at the facility. This case management inspection is conducted pursuant to Health and Safety Code Section 1538.9(a)(2). During the inspection, LPA Kenrick Ellis met with the Administrator, Madison Hall and conducted a brief walk through of the physical plant inside and out. LPAs reviewed four client files on site at the facility. No client interviews were conducted at the facility. All children declined to be interviewed by LPA, Kenrick Ellis LPA reviewed three staff personnel files on site at the facility. LPA interviewed three staff on site at the facility. LPA reviewed the LIC500 to confirm the shift which starts in the evening and ends early morning and reviewed the staff Criminal Records Clearances. The Administrator provided a physical hard copy of the psychotropic medication training topics during the training for LPA's to review. No deficiencies were cited per Interim Licensing Standards for STRTP Version 5. An exit interview was conducted, and a copy of this report was left with the Administrator, Madison Hall.

met_with: Madison Hall, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On 05/21/25 at 1: PM Licensing Program Analyst (LPA) Nancy O'Connell made an unannounced visit to the above-listed facility for an Annual/Required licensing Inspection. LPA met with Madison Hall, Facility Administrator and Kathleen Burrell, On-call Social who granted access to the facility. The facility is licensed to care for six (6) female clients, ages 13-17 years, ambulatory only LPA observed the following during the inspection: This is a one story home, located in a residential area. The Facility was set as follow: 3 bedrooms, 2 bathroom(one in the hallway and one in the staff office), Living room/family area, kitchen and dining area. Bedroom #1: Is occupied by C1andC2, it has two twin size beds, adequate closet and drawer space. Bedroom #2: Is occupied by C3 and C4,it has two twin size beds, adequate closet and drawer space. Bedroom #3: Is occupied by C5 and C6, it has two twin size beds, adequate closet and drawer space. LPA observed that all bedrooms had an excessive amount of belongings, and contents on the ground. There is a hole in the wall of BR#2 above C3 bed. Bathroom#1: contains a toilet, standing shower, sink, with mirror. LPA observed towels on the floor, hygiene products in the shower, trash debris in area. LPA inquired about reason for objects observed and FA stated that clients forget to remove items after use. LPA observed paper towels for handwashing were missing and FA reported that a client destroyed the handtowel dispenser. Bathroom#2: located within the staff office Living room: contains enough seating for six (6) clients,and recreational games. LPA observed that two smoke alarms were removed during the time of inspection. Family/recreational living room- contains seating for all clients, items for therapurtic exercises, and a door that leads out to the front of the facility. Dining room: adjacent to the kitchen and contains enough seating for all clients in care. Kitchen: contains a refrigerator, stove, microwave, and oven. All appliances were observed to be in working condition. There were enough plates, cups, utensils for clients in care. LPA observed food within the refrigerator and freezer to be in the required amount and stored properly. Menu was posted with a date. A trashcan with a lid was observed. Washroom: located adjacent to the kitchen and contains cleaning chemicals were observed to be locked and inaccessible to youth in care. Garage: contains additional supplies, food, and additional client belongings. Outdoor-back yard: area is unobstructed and free from tripping hazards Outdoor-front yard: area is unobstructed and free from tripping hazards. This area has a driveway with two facility vehicles. One is a Nissan Versa which was found to be in operating condition, with registration and insurance. The second car is a van and was observed to have a sliding door that is off the track. FA communicated that the door still works but needs to be placed back on the track. LPA informed FA that the car cannot be used until the door is fixed. Medication station: medications were observed to be locked and secure within the staff office. LPA observed medications to be properly stored, along with required documentation Staff office: Located at end of bedroom hallway and, secured with a metal security gate. This area contains an office computer, telephone line, and space for confidential meetings. This are also contains secured sharps in a metal drawer. During this inspection, LPA completed the following sections of the Short Term Residential Treatment Program (STRTP) Care Tool: Physical Plant. Per California Code Regulation, TITLE 22, DIVISION 6, CHAPTERS 1, General Licensing Regulation, and Short Therapeutic Program (STRTP) Interim Licensing Standards (ILS) Version 5, there is one deficiency cited during this inspection Due to time constraints, LPA will return on another day to complete the Annual Inspection. Exit Interview was conducted with staff and a copy of this report was provided to the facility

visit_type: Annual

met_with: Tessa Koziol, Facility Administrator (FA)


summary: Facility Evaluation

raw_content:
Narrative:
On 07/31/25 at 08: AM Licensing Program Analyst (LPA) Nancy O'Connell made an unannounced visit to the above-listed facility for a continuation Annual/Required licensing Inspection. LPA met with Madison Hall, Facility Administrator who granted access to the facility. The facility is licensed to care for six (6) female clients, ages 13-17 years, ambulatory only LPA met with FA and informed her that the purpose of the visit is to conduct a continuation of the Annual inspection. LPA inquired about the current census, requested the Register of Clients, and a staff roster. LPA requested to interview selected staff and staff files. Staff Interviews: LPA conducted a confidential interview with two staff. No clients in care at this time. File reviews: LPA conducted 5 staff file reviews. No clients in care at this time. Per California Code Regulation, TITLE 22, DIVISION 6, CHAPTERS 1, General Licensing Regulation, and Short Term Residential Therapeutic Program (STRTP) Interim Licensing Standards (ILS) Version 5, there are no deficiencies to be cited at this time. Exit Interview was conducted with staff, and a copy of this report was provided to the facility via email.

met_with: Madison Hall, Facility Administrator (FA)


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Olivia Rosas conducted a case management inspection August 6, 2025, at 9:30am based on the number of relevant law enforcement contacts reported by the facility, pursuant to Health and Safety Code section 1538.7. During this inspection, 5 out of Direct Care Staff and 3 out of 3 youth files were reviewed. In the inspection, 3 out of Direct Care Staff and 2 out of 3 youth were interviewed (See the Confidential Names List, LIC 811, dated August 8, 2025). The Plan of Operation including policies and procedures were reviewed. Minutes from the board of directors' meetings related to the facility's incidents involving contact with law enforcement were reviewed. Based on the analysis of the confidential interviews and youth file review including the youth case plans, Crisis Safety Plan, Child and Family Team summary, Needs and Service Plan (LIC625), the licensee uses trauma-informed and evidence-based de-escalation and intervention techniques when staff is responding to the behavior of a youth residing in the facility. Interviews with youth and staff indicate the licensee prohibits calls or threats to call law enforcement as a form of discipline. LPA Rosas observed documentation of completed training on policies and procedures on when and how to involve law enforcement in response to an incident. Training records show staff have been trained on Emergency Intervention as required. The licensee is contacting law enforcement in accordance with their Emergency Intervention Plan when there is an immediate risk of serious harm to a child or others. There are no deficiencies cited at this time. A copy of this report was discussed and provided to Melissa Kagan, Head of Service.

met_with: Melissa Kagan, Head of Service


summary: Facility Evaluation

raw_content:
Narrative:
On 09/09/25 at 2:00pm, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo and (LPM) Kevin Sauk made an unannounced inspection visit to the above-listed facility for the purpose of clearing a deficiency that was cited on 5/21/2025 with the following deficiencies: The licensee did not ensure all smoke detectors were operational, and that the facility bathroom, and all client bedrooms were clean, safe, and in good repair. Licensing staff met with Madison Hall,Facility Administrator who provided access into the home and provided a tour of the facility, inside and out. On 09/09/2025 at 2:20pm, Licensing staff toured the facility and observed that all deficiencies have been corrected. A deficiency clearance letter will be provided as proof of correction. Exit interview conducted and a copy of this report was left at the facility.

met_with: Madison Hall-Facility Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On September 24, 2025, at 11: AM, Licensing Program Analyst (LPA) Regina Martin and Licensing Program Manager (LPM) Enrique Hernandez conducted an unannounced Case Management deficiency inspection. LPA and LPM met with Facility Representative. During recent CCLD IB Investigation the following deficiencies were observed: On June 13, 2025, during an unannounced visit at Guiding Our Youth, CCLD Investigators saw that there was only one staff member present for four clients/youth, falling short of the 1:3 staff to client ratio. At 11:55 am, Investigators observed three out of four clients leave the facility without permission (AWOL), but because there was only one staff member present, the staff member did not follow the clients, as staff informed Investigators the AWOL protocol is to follow clients to encourage them to return. Approximately ten minutes later, a second staff member arrived for the start of their shift, and this was followed soon after by facility administrator's arrival. Confidential interviews revealed that staff members do not always follow clients even when the facility is at the correct staffing ratio. Also, during the investigation, record reviews determined that criminal record clearance for Staff member (S1), is not associated with facility personnel roster; however, S1 is actively working at the facility site. The following deficiencies are cited per the Interim Licensing Standards (ILS) 87065. Direct Care Staff/Child Ratios, the California Code of Regulations Title 22, Division Regulation 80019(e) Criminal Record Clearance and Penalties (see page LIC809-D) Exit interview completed, appeal rights issued, and a copy of this report was provided to the Administrator.

met_with: Kathleen Burrell, LCSW


summary: Facility Evaluation

raw_content:
Narrative:
On June 19, 2021 at 12: PM, Associate Governmental Program Analyst (AGPA) Tonya L. Barnes-Woodard conducted an unannounced case management inspection at the above facility. During today's inspection, AGPA along with staff conducted a tour of the inside and outside of the facility. See LIC 809D for cited deficiencies. A copy of the LIC 809S was left at the facility. This report is a transcription of the original report. See hard copy of LIC 809S for signature.

met_with: Robyn Castillo


summary: Facility Evaluation

raw_content:
Narrative:
On September 15, 2022, at 09:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding our Youth Short Term Residential Therapeutic Program (STRTP) for the purpose to conduct a Case Management-Deficiencies inspection. During the inspection, LPA Rosas met with Staff#1 (S1) and the deficiency was discussed. Individuals mention in this report are identify on the Confidential Names List (LIC811) dated 09/15/22. On 06/29/2022, LPA Nancy O'Connell, made an unannounced inspection and observed 12 out 20 current staff members listed in the LIC500 dated 06/2022 were not associated in the Guardian system for the facility. Facility stated, they do not have access to Guardian, and they been mailing the completed LIC9182 and supporting documents to the El Segundo Children's Residential Regional Office for associations. 06/29/2022, facility submitted a request to Guardian to obtain access. On 07/15/2022, LPA Rosas was not able to verify that Staff#2 (S2), did not have criminal background clearance. On 07/26/2022, facility was able to obtain access to Guardian and associated employees to facility. LPA Rosas was informed that employee S2 will not work in the facility till obtaining background clearance. Based on record review on 06/29/2022, LPA O'Connell and Rosas observed that S2 did not have Criminal Record Clearance which poses which poses a potential Health, Safety or Personal Rights risk to residents in care. Report continues on LIC809-C One deficiency was observed (refer to LIC 809D) and facility is cited for violation of California Code of Regulations, Title Division Six, 80019(e)(1) Criminal Record Clearance: All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1522 shall prior to working, residing or volunteering in a licensed facility. Obtain a California clearance or a criminal record exemption as required by the Department. One Technical Violation Note was issued for California Code of Regulations, Title Division Six, 80019(f) Criminal Record Clearance: A licensee or applicant for a license may request a transfer of a criminal record clearance from one state licensed facility to another, or from TrustLine to a state licensed facility by providing the following documents to the Department. Exit interview was conducted with S1 and a copy of this report was left at the facility.

met_with: Staff#1 (S1)


summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Investigation Findings:
13On 9/9/25 at 1:30PM, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo and Licensing Program Manager (LPM) Kevin Sauk made an unannounced inspection to the above-listed facility for the purpose of concluding a complaint investigation on the above allegation and deliver the findings. Licensing staff spoke with Madison Hall, Facility Administrator and together, discussed the investigative finding.During the investigative process by Licensing program Analyst (LPA), Moodie-Naranjo, all relevant parties have been accounted for. During the investigative process, LPA obtained information regarding all staff working within the facility and organization. Statements obtained did not support clear evidence: During the time of the inspection LPA conducted confidential interviews with staff (S1 and S2) and client (C1). CLient (C2) refused to be interviewed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is Unsubstantiated. No deficiencies are being cited at this time. Exit Interview conducted, and a printed copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Wendely Moodie-Naranjo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

complaint_status: unsubstantiated


raw_content:
Investigation Findings:
13On November 21 2025, at 10:10AM, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo made an unannounced inspection to the above facility for the purpose of concluding the investigation on the above allegation and deliver the findings. LPA spoke with (FA) Madison Hall and together, discussed the investigative findings. During the investigative process by Licensing program Analyst (LPA),Moodie-Naranjo, all relevant parties have been accounted for and interviewed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No deficiencies are being cited at this time. Exit Interview conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Wendely Moodie-Naranjo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Investigation Findings:
13On November 21,2025, at 10:35AM, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo made an unannounced inspection to the above-listed facility for the purpose of concluding the investigation on the above allegation and deliver the findings. LPA spoke with (FA) Madison Hall and together, discussed the investigative findings. During the investigative process by Licensing program Analyst (LPA),Wendely Moodie-Naranjo , all relevant parties have been accounted for and interviewed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No deficiencies are being cited at this time. Exit Interview conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Wendely Moodie-Naranjo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On 02/24/26 at 11:35PM, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo made an unannounced inspection to the above-listed facility for the purpose of concluding case management deficiency inspection and to deliver findings under the allegation on a client not provided with transportation back to the facility within 30 minutes. Licensing staff met with Kathleen Burrell, Licenced Clinical Social Worker(LCSW) and discussed the investigative findings. During the investigative process, after reviewing all the statements and the information obtained, the allegation is supported, as the confidential interviews confirmed that staff didn't pick up and transport client within 30 minutes per regulation. Law enforcement accompanied C1 until a staff member was able to provide transportation from train station to facility after an hour. Based on LPA Moodie-Naranjo interviews which were conducted and record review, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED. Per California Code Regulation, TITLE 22, DIVISION 6, CHAPTERS 1, General Licensing Regulation, and Short Therapeutic Program (STRTP) Interim Licensing Standards (ILS) Version 5, there were deficiencies cited during this inspectionILSSTRTP Regulations, (Title 22, Division 6, Chapter 1), is cited on the attached LIC 9099D.

met_with: Kathleen Burrell- Lead License Clinical Social Worker (LCSW)


raw_content:
Investigation Findings:
13On 02/24/2026, at 09:00am, Licensing Program Analyst (LPA) Wendely Moodie-Naranjo made an unannounced inspection to the above-listed facility for the purpose of concluding a follow-up on a complaint investigation on the above allegation and deliver the findings. Licensing staff spoke with Kathleen Burrel, Lead LCSW (Licensed Clinincal Social Worker) and together, discussed the investigative finding. During the investigative process by Licensing program Analyst (LPA), Moodie-Naranjo, all relevant parties have been accounted for. During the investigative process, LPA obtained information regarding all staff working within the facility and organization. Statements obtained did not support clear evidence that staff didn't provide adequate supervision to minor(s). Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies are being cited at this time. Exit Interview conducted, and an electronic copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Wendely Moodie-Naranjo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Kathleen Burrell-LCSW


summary: Facility Evaluation

raw_content:
Narrative:
On 03/24/2026, LPA Wendely Moodie-Naranjo conducted an unannounced follow-up case management inspection at the above-named facility for the purpose of conducting a case management incident visit and LPA met with the Kathleen Burrell, Facility Manager (S1), Administrator to discuss the Case Management-Incident investigation. A health and safety assessment was conducted prior to entering the facility. This follow-up case management inspection was conducted in reference to an incident report that was receive on 03/23/2026 regarding a small fire that started in bedroom # 2 on 03/20/2026. Per the report only one (1) was in the facility at the time. During the investigation LPA obtained copy of LIC 500, client roster, and interviewed 1 staff members (S1) There are no deficiencies cited at this time. Exit interview was conducted with Kathleen Burrell- Facility Manager and a copy of this report to be emailed.

met_with: Kathleen Burrell-Management


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Narrative:
continued from AGPA reviewed special incident reports that were generated around 2020 (during time of complaint allegations), past client's records and one current client record. The investigation revealed that client's medications are logged properly, and it indicates on the form when a client has refused their medication. Staff training records indicate staff were trained in medication handling. A review of daily communication logs indicate that documentation is done for AM, PM, and NOC shifts. Staff complete incident reports right away and/or prior to leaving their shift. Client statements were not conclusive, or they declined to be interviewed. Based on interviews, file review, and review of supportive documentation, AGPA Woodard has determined there wasn't any evidence to support the allegations, and the preponderance of evidence standard has not been met to prove that staff were neglectful in dispensing medication as prescribed, or record keeping, therefore the allegations are found to be unsubstantiated.

Investigation Findings:
13On March 25, 2022 at 10: AM, Associate Governmental Program Analyst (AGPA) Tonya L. Barnes-Woodard conducted a follow-up complaint inspection at the above facility for the purpose of delivering findings. Upon arrival, AGPA was greeted by Darlene Flores, Case Manager. The initial 10-day complaint inspection was conducted as a tele-inspection on September 30, 2020 by Licensing Program Analyst (LPA) Rosslyn Gray. Associate Governmental Program Analyst (AGPA) Tonya L. Barnes-Woodard was assigned the complaint on December 10, 2021 and conducted subsequent complaint inspections at the facility to continue the investigation into the above allegations. AGPA conducted confidential interviews with four current staff members and four current clients. Past clients were not available at time of investigation. A review of CWS/CMS history shows client's last known whereabouts are unknown. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lakescia Smith LICENSING EVALUATOR NAME: Tonya Barnes-Woodard LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/25/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Darlene Flores


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Narrative:
continued from AGPA reviewed special incident reports that were generated around 2020 (during time of complaint allegations), and past client's records. The investigation revealed that clients have a history of drug and alcohol abuse. There were incidents reported where staff have caught clients smoking and drinking. Staff followed protocol and clients are redirected, the house rules are reiterated, and paraphernalia was disposed of properly. Staff will then complete an incident report right away. Staff deny having inappropriate interactions with clients. Client statements were not conclusive; either declined to answer, stated it wasn't true, or a male staff will say weird stuff. Based on interviews, file review, and review of supportive documentation, AGPA Woodard determined that although clients are smoking marijuana and drinking alcohol in the facility, the preponderance of evidence standard has not been met to prove neglect/lack of supervision or personal rights violations, therefore the allegations are found to be unsubstantiated.

Investigation Findings:
13On March 25, 2022 at 10: AM, Associate Governmental Program Analyst (AGPA) Tonya L. Barnes-Woodard conducted a follow-up complaint inspection at the above facility for the purpose of delivering findings. Upon arrival, AGPA was greeted by Darlene Flores, Case Manager. The initial 10-day complaint inspection was conducted as a tele-inspection on August 10, 2020 by Licensing Program Analyst (LPA) Rosslyn Gray. Associate Governmental Program Analyst (AGPA) Tonya L. Barnes-Woodard was assigned the complaint on December 10, 2021 and conducted subsequent complaint inspections at the facility to continue the investigation into the above allegations. AGPA conducted confidential interviews with four current staff members and four current clients. Past clients were not available at time of investigation. A review of CWS/CMS history shows client's last known whereabouts are unknown. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lakescia Smith LICENSING EVALUATOR NAME: Tonya Barnes-Woodard LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/25/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
This amended report supersedes report dated 10/27/22. LPA Rosas conducted interviews with clients and facility staff that provided information on staff schedules, therapy resources and policies and procedures for care and supervision for clients. Facility denied the allegations of Neglect/Lack of Supervision. Facility reported that Client#1 (C1) upon arrival to the facility would runway to smoke marijuana. C1 would also contraband marijuana to smoke and facility staff would confiscate it. Facility reported by C1 receiving therapeutic services and following the program and C1 has attempting to be sober. Interview with C1 detail how is in the path to recovery and admitted of running away to the park to smoke marijuana. All persons interviewed reported how facility encourages clients to stay in the facility. All persons interviewed denied the allegation, reported illegal drugs are not permitted in the facility, and employees strictly enforce the no drug policy. Residents are searched (visually) upon their return to the facility and room searches are done to check for contraband. On 10/11/2022, C1, Child#2 (C2), Child#3 (C3), Child#4 (C4) were inside of the garage watching a movie and C1, and C2 started to kiss each other. The facility encourages residents no to have relationships within the residents. Facility addressed the situation and closed off the garage to prevent residents from engaging in inappropriate behaviors. There was not enough evidence and information to corroborate the allegations of Neglect and lack of supervision. During the course of the investigation the allegation of facility does not have available staff to transport clients to medical appointments. LPA Rosas conducted confidential interviews and based on the information collected. The facility reported making all the possible attempts to transport residents to medical appointments, and outside activities. Facility reported medical appointments are reschedule if clients refuse to attend or runway from the facility. In addition, if staff calls out sick, they do have to reschedule appointments or make outings shorter to accommodate the resident appointments. The facility took C2 to county of origin for medical appointment but had to reschedule follow up appointment due to resident running away. There was not enough evidence and information to corroborate the allegations. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegations of Neglect/Lack of Supervision and Other are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13This amended report supersedes report dated 10/27/22. On November 15, 2022, at 8:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding Our Youth Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegations and to deliver the findings. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated November 15, 2022. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the Neglect/Lack of Supervision allegation that Youth is smoking marijuana at the facility and inappropriate sexual activity between clients. In addition, the allegation of facility does not have available staff to transport clients to medical appointments. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, VENTURA BLVD., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 10/27/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Facility reported that on 01/20/2022, at approximately 12:00AM, Client#1 (C1), Client#2 (C2), Client#3 (C3) decided to leave the facility out the front door. Staff#2 (S2) jogged to catch up to them but any re-direction from staff was ignored. As residents continued to quickly walk towards avenue towards the directions to an Uber/Lyft that they order. Facility contacted Simi Valley Police Department to notify the runway away. On 1/21/2022, facility was notified by Ventura County Police Department that they had found C2 and C3 at Paloma Elementary School. They were picked up by law enforcement by facility staff. C1 returned to the facility and complied with self-search and did not turn in any contraband. Facility reported that on 1/23/2022 at approximately 3:00pm C1, C2, C3 runaway from the facility. Facility contacted Simi Valley Police Department to notify the runway away. At 2:50am C1 retuned to the facility alone and no contraband was found, and resident refused any medication attention. On 1/24/2022, C2 and C3 returned to the facility. The residents complied with self-search and did not turn in any contraband. Residents appeared to be either under the influence or coming down from something. Residents disclosed that had drunk alcohol and decline needing medication attention. Facility staff provided supervision to ensure safety. On 1/27/2022, residents disclosed to staff sensitive information about possible Commercially Sexually Exploited Children (CSEC) activity from C2 and C3 during the last time they runaway. On 02/03/2022, facility called Simi Valley Police Department was contacted to report C2 statements. C2 was taken to Safe Harbor by Simi Valley Hospital or further investigation. On 2/3/2022, C2 bed was closed from the facility and returned to County of origin. Interviews reported that C1, C4 was not involved in CSEC activity. Based on disclosed information C2 reported that C3 forced CSEC activity during when they runway from the facility. Facility uses verbal prompts, therapeutic services, and safety plans for residents to encourage them not to runway or use drugs. Residents are searched (visually) upon their return to the facility and room searches are done to check for contraband and offer medication if needed. There was not enough evidence and information to corroborate the allegations of Neglect and lack of supervision. The incidents happen when residents when they runaway from the facility. Report continues on LIC9099-C Page 2 out of Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegation of Neglect/Lack of Supervision are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility. Page 3 out of 3.

Investigation Findings:
13On January 12, 2023, at 9:30am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding Our Youth Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegation and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 01/12/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the Neglect/Lack of Supervision allegation that minors are involved in human trafficking while in care to be unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C. Page 1 out of 3. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, VENTURA BLVD., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 01/12/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Records indicate on January 24, 2022, facility reported suspected contraband located in C1's bedroom. Items were located and confiscated. A second incident report dated February 22, 2022, indicates C1 brought narcotics into the facility upon return from a reported AWOL (absent without permission). Law enforcement was notified and C1 was cited for possession of narcotics. Confidential statements obtained produced no witnesses or corroborating evidence to support the alleged as statements indicate denial of said allegations. Facility staffs report illegal drugs are not permitted in the facility and facility staffs strictly enforce the no drugs policy. Based on records review and confidential statements obtained, the allegations are determined Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. There are no deficiencies cited at this time. Exit interview conducted. A copy of this Report is provided to Facility Case Manager during visit.

Investigation Findings:
13On March 7, 2023 at 4: PM, Licensing Program Analyst (LPA), Regina Martin conducted a follow-up complaint inspection to deliver findings concerning the above-mentioned allegations. LPA Martin met with Facility Case Manager Darlene Flores to discuss the investigative outcome. The investigation was conducted by Investigator Douglas Real of the Community Care Licensing (CCL) Investigations Bureau. On February 3, 2022, CCL received complaint allegations concerning neglect/lack of supervision as Client #1 (C1) was reportedly distributing illegal drugs to other minors in care. It was further reported that the facility did not report the incident to law enforcement. Records reviewed including facility incident reports and review of Simi Valley Police Department reports revealed a lack of evidence to support the alleged. (Continued on page LIC9099-C) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Regina Martin LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/07/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Facility Representative


raw_content:
Narrative:
Interviews were conducted with facility residents, facility employees and related parties. Interviews disclosed how clients are provide group therapy and individual therapy services. Facility reported, psycho-educational efforts are geared toward creating a psychotherapeutic milieu through which the client in care activates and hears their own voice and choice in the matter. Interviews reported that clients receive mental health services including individual psychotherapy, psychiatric screening, and psychotropic medication management and support through Ventura County Behavioral Health contract. LPA Rosas conducted interviews with clients and facility staff that provided information on staff schedules, therapy resources and policies and procedures for care and supervision for clients. There was not enough evidence and information to corroborate the allegation of Personal Rights. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegation of Personal Rights is unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On March 21, 2023, at 9:00am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding Our Youth Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegation and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/21/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the Personal Rights allegation that minor's mental health needs are not being met while in care are unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, VENTURA BLVD., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
On 02/27/2022, the Facility reported to the Department that approximately 6:00PM, Client#1 (C1), and Client#2 (C2) ignored staff redirection and eloped from the facility. Facility contacted Simi Valley Police Department (SVPD) to locate and report missing persons report. C1 and C2, returned to the facility at 6:45pm. Staff conducted self-check for contraband. C1 denied any contraband and showed a backpack full of stolen makeup from Target. C2 ignored staff inquiry for a self-check and walked directly to bedroom with backpack that appeared to have something heavy weighing it down. C2 was using both hands to hold up backpack. C1 came into the living room with a gun magazine and showed it to staff. Staff informed C1 that residents are not allowed to have weapons in the facility. C1 returned to bedroom and ignored staff request. SVPD was notified and arrived at the facility and confiscated the gun magazine and star blade weapon. On 02/28/2022, SVPD arrived at the facility to speak with C1, and C2. SVPD reported that residents were involved in a burglary and that there was a gun missing from that location. C1 and C2, denied the knowledge of the weapon. SVPD search resident's bedroom with their approval. SVDP found shot gun that was found between the bed and wall and ammunition in makeup box in C1 bedroom. C1 and C2, were arrested under breaking and entering. Facility informed related parties that beds will be closed to the severity of their actions and brining a gun into the facility and placing their safety, resident's and staff safety at risk. After clients were detained by the police the facility conducted a room search and found items that were confiscated and were disposed of properly. Interviews disclosed that facility uses verbal prompts, therapeutic services, and safety plans for residents to encourage them not to runway or use drugs. Residents are searched (visually) upon their return to the facility and room searches are done to check for contraband and offer medication if needed. The residents were eloped when they stole the gun and facility attempted to self-search residents. SVPD was contacted upon C1 having the gun magazine. There was not enough evidence and information to corroborate the allegation of Neglect and lack of supervision. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegation of Neglect/Lack of Supervision and Other are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On March 21, 2023, at 9:00am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding Our Youth- Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegation and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/21/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the Neglect/Lack of Supervision allegation child was in possession of a weapon in the group home is unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, VENTURA BLVD., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
LPA Rosas conducted interviews with residents, staff, and pertinent parties regarding to allegation. The staff and clients described the care and supervision of the facility. LPA Rosas ensured to thoroughly review the records of the primary active staff. LPA reviewed the Personnel Report (LIC 500) and confirmed that Direct Care Staff Ratio present for clients in placement. LPA Rosas during inspections observed adequate day and NOC staff ratio followed regulations. Confidential interviews and documentary evidence did not indicate that staff failed to supervise residents. The facility always has two to three staff to supervise residents in the facility and staff ratios based on the need of the residents. The facility encourages residents to not elope from the facility. Client#1 (C1) had multiple elopements from the facility and when retuned the facility found an envelope with large amount of money. Law enforcement was notified of C1 elopements from the facility and the large amount of money found. Law enforcement interview C1 for possible Sexual Exploitation of Children (CSEC) activity. Confidential statements obtained produced no witnesses or corroborating evidence to to corroborate the allegation of Neglect and lack of supervision. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegation of Neglect/Lack of Supervision are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On March 21, 2023, at 9:00am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding Our Youth- Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegation and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/21/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the Neglect/Lack of Supervision allegation facility staff did not adequately supervise minor while in care are unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, VENTURA BLVD., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Interviews revealed that Client#1 (C1) would AWOL (eloped) from the facility frequently and it was not clear when the incident happen. Facility logs and Special Incident Reports show that on 02/17/ C1 eloped from the facility and returned on 02/22/2022. Facility reported they conducted a self-search to C1 and found gallon size zip-lock bag with meth, and large chef's knife. Facility contacted Simi Valley Police Department (SVPD) to remove the items from the facility. Upon returning, C1 did not disclose needing medical attention or getting sexually attacked or possible Sexual Exploitation of Children (CSEC). On 2/27/2022, C1 eloped from the facility and no further information was provided. LPA Rosas conducted interviews with residents, staff, and pertinent parties regarding to allegation. The staff and clients described the care and supervision of the facility. LPA Rosas ensured to thoroughly review the records of the primary active staff. LPA reviewed the Personnel Report (LIC 500) and confirmed that Direct Care Staff Ratio present for clients in placement. LPA Rosas during inspections observed adequate day and NOC staff ratio followed regulations. Interviews disclosed how clients are provided daily therapy services, individual therapy and rehabilitative services. Facility uses verbal prompts, therapeutic services, and safety plans for residents to encourage them not to runway or use drugs. Residents are searched (visually) upon their return to the facility and room searches are done to check for contraband and offer medication if needed. The facility encourages residents to not elope from the facility. Client#1 (C1) had multiple elopements from the facility and Law enforcement was notified of the elopements. Confidential interviews and documentary evidence did not indicate that staff failed to supervise residents. Confidential statements obtained produced no witnesses or corroborating evidence to corroborate the allegation of Neglect and lack of supervision. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegation of Neglect/Lack of Supervision is unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On March 21, 2023, at 9:00am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding Our Youth- Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegation and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/21/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the Neglect/Lack of Supervision allegation of staff did not prevent minor from AWOLING (eloping) is unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, VENTURA BLVD., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Interviews revealed that Client#1 (C1) would eloped from the facility frequently and was only in placement for one month. On 09/22/2022, LPA Rosas conducted file review for C1. Facility logs and Special Incident Reports (SIRS) showed that on 08/29/2022, C1 eloped from the facility and was found by Law Enforcement. On 08/31/2022, facility as contacted to pickup C1 from UCLA Medical Center. On 09/02/2022, C1 was taken to Emergency Room by the facility due to having withdrawals. On 09/04/2022, eloped from the facility and never returned. LPA Rosas conducted interviews with residents, staff, and pertinent parties regarding to allegations. The staff and clients described the care and supervision of the facility. LPA Rosas ensured to thoroughly review the records of the primary active staff. LPA reviewed the Personnel Report (LIC 500) and confirmed that Direct Care Staff Ratio present for clients in placement. LPA Rosas during inspections observed adequate day and NOC staff ratio followed regulations. Interviews disclosed how clients are provided daily therapy services, individual therapy, and rehabilitative services. Facility uses verbal prompts, therapeutic services, and safety plans for residents to encourage them not to runway or use drugs. C1 had multiple elopements from the facility. Confidential interviews and documentary evidence did not indicate that staff failed to supervise C1. Confidential statements obtained produced no witnesses or corroborating evidence to corroborate the allegation of Neglect and lack of supervision. Upon intake, C1 made a goal of obtaining an Identification (ID) card. For C1 to obtain an ID card. The original legal documents were necessary. Facility only had copies of legal documents. Due to C1 running away and short stay in the facility they were not able to obtain the original legal documents from past placement. There were no witnesses identified or corroborating evidence for the allegation of Record Keeping. LPA Rosas reviewed reporting requirements with facility. Facility was able to provide Special Incident Reports and Law Enforcement Contact Reports for C1. Special incident reports are submitted to the Department, Social Worker and other pertinent parties related to the incident. There were no witnesses identified to corroborate the allegation of Reporting Requirements. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegations of Neglect/Lack of Supervision, Record Keeping and Reporting Requirements are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On March 21, 2023, at 9:00am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding Our Youth- Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegations and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/21/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegations of staff did not properly supervise a minor while in care, staff are trying to gain access to a minor's personal information and Staff did not properly report an incident involving a minor are unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, VENTURA BLVD., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
LPA Rosas conducted interviews with residents, staff, and pertinent parties regarding to allegations. No techniques could have been used since the altercation between C1 and C2 happen quickly. The staff and clients described the care and supervision of the facility. It was disclosed that staff was present during the incident on 10/17/2022, but residents were not receptive. The facility conducted rooms search and removed unsafe items from C1 bedroom. The wooden pole was removed from the window and C1 had broken a mug handle. LPA Rosas ensured to thoroughly review the records of the primary active staff. LPA reviewed the Personnel Report (LIC 500) and confirmed that Direct Care Staff Ratio present for clients in placement. LPA Rosas during inspections observed adequate day and NOC staff ratio followed regulations. Interviews disclosed how clients are provided daily therapy services, individual therapy, and rehabilitative services. Clients interviewed did not indicate that staff failed to intervene in an altercation, although an altercation between clients did take place. Facility staff did take measures to prevent future incidents. Confidential statements obtained produced no witnesses or corroborating evidence to corroborate the allegation of Neglect and lack of supervision. Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegation of Neglect/Lack of Supervision is unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility.

Investigation Findings:
13On March 21, 2023, at 9:00am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding Our Youth- Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegations and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/21/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegations of Staff did not prevent an altercation between youth and youth had access to a sharp object are unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, VENTURA BLVD., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
On 01/01/2023, the facility took Client#1 (C1), Client#2 (C2), Client#3 (C3), and Client#4 (C4) to Target for an outing and for residents to get Starbucks during the day. Later in the evening C1, C2, C3 were in bedroom listening to music while C4 was in bedroom watching Netflix. C4 reported to staff that C1 was unconscious in the bedroom due to being drunk. Staff#2 (S2) called 911 and S2 began to provide first aid to C1. Upon the arrival of the ambulance C2 began to seize because of the lights and dropped to the floor. C1 and C2 were sent to Simi Valley Hospital and C2 was sent to Los Robles. At 7:00pm, C3 was released by Simi Valley Hospital due to refusing medical attention in the hospital. At 11:00pm, C2 was released from the hospital after being treated for alcohol intoxication. C1 was placed on an incubator to assist with breathing because vomit was stuck in airway impacting ability to breath. Residents disclosed they smoke marijuana earlier in the day and consuming alcohol in the bedroom, hiding it from staff. During the rooms checks, residents conducted normal by being social, and listening to music. Residents reported they sneaked in marijuana to the facility they got while eloped from the facility. It was reported, the alcohol was stolen from Target, and they played a challenge on who can drink the most. LPA Rosas conducted interviews with residents, staff, and pertinent parties regarding to allegations. No techniques could have been used since the clients planned to drink the alcohol bottle within minutes between room checks. The staff and clients described the care and supervision of the facility. It was disclosed that staff was present during the incident, but residents quickly drank and smoke marijuana earlier in the day. The facility conducted room search and removed vodka bottles. LPA reviewed the Personnel Report (LIC 500) and confirmed that Direct Care Staff Ratio present for clients in placement. Interviews disclosed how clients are provided daily therapy services, individual therapy, and rehabilitative services. Clients interviewed did not indicate that staff failed to intervene or conduct room checks, although the incident did happen. All person interviewed denied the allegation, reported illegal drugs and alcohol are not permitted in the facility, and facility staff strictly enforce the no drugs policy. In addition, residents are searched (visually) upon their return to the facility and room searches are done to check for contraband. Facility staff did take measures to prevent future incidents. Confidential statements obtained produced no witnesses or corroborating evidence to corroborate the allegation of Neglect and Lack of supervision. Report continues on LIC9099-C page 2 out of Results from the Department's investigation, consisting of interviews with related parties, inspections, and review of records. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The Department has decided that the allegation of Neglect/Lack of Supervision is unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed. There were no deficiencies observed or cited at this time. Exit interview was conducted with S1 and a copy of this report was left at the facility. Page 3 out of 3

Investigation Findings:
13On March 21, 2023, at 9:00am, Licensing Program Analyst (LPA) Olivia Rosas conducted an unannounced inspection to Guiding Our Youth- Short Term Residential Therapeutic Program (STRTP) for the purpose of concluding the investigation on the above allegation and to deliver the finding. LPA Rosas, met with Staff#1 (S1) and together discussed the investigation details. During the investigation process, LPA Rosas interviewed witnesses and pertinent parties related to the investigation. Individuals mention in this complaint are identify on the Confidential Names List (LIC811) dated 03/21/2023. Based on the confidential interviews conducted during the investigation process, record review, statements obtained, LPA Rosas concluded the allegation of youth had access to drugs is unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated. Report continues LIC-9099C page 1 out of 3. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Olivia Rosas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, VENTURA BLVD., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 03/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Investigation Findings:
13On 7/21/23, at 1:30pm, Licensing Program Analyst (LPA) Nancy O'Connell made an unannounced inspection to the above facility for the purpose of concluding the investigation on the above allegation and deliver the findings. LPA spoke with Nicole Whitmore, residential staff and together, discussed the investigative finding. During the investigative process by Licensing program Analyst (LPA), Nancy O'Connell, relevant parties have been accounted for. Supporting evidence includes: interviews with house residents reporting conflicting information related to allegations. Further, key witnesses that could determine the validity of the allegations were either not available or declined to be interviewed. Lastly, documentation and statements were provided by the program, supporting the efforts to adequately supervise children in care. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. No deficiencies are being cited at this time. Exit Interview conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Nancy O'Connell LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Nicole Whitmore, Staff #1 (S1)


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
Based on information from record review and confidential interviews, the preponderance of the evidence standard has been met., thus, posing an immediate health, safety and personal rights risk of harm to children placed in care. The facility is issued a Type A citation [See page LIC9099-D for cited deficiencies]. An exit interview was conducted, and appeal rights were discussed. A copy of this report, and appeal rights were provided/emailed to Facility Administrator.

Investigation Findings:
13On 11/19/2024 at 9:53am, Licensing Program Analyst (LPA) Christine Wilson made an unannounced inspection to the above listed facility, Guiding Our Youth, for the purpose of concluding the investigation on the above allegation: Facility staff did not prevent physical altercation between youths. The investigation included confidential interviews with, including but not limited to, facility staff members, and administrative staff, as well as review of records from Law Enforcement. Information obtained revealed enough evidence to determine that the staff having concerns of a knife in clients possession and did not approach client immediately upon discovery which resulted in immediate threats to the health and safety of other clients in the home. Continued on LIC9099C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION WOODLAND HILLS S.Ro, Ventura Blvd., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 11/19/2024

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Facility Administrator

complaint_status: SUBSTANTIATED


raw_content:
Narrative:
Based on information from record review and confidential interviews, the preponderance of the evidence standard has been met. There is a preponderance of evidence that training topics for direct care staff is insufficient, therefore the finding is substantiated, thus, posing an immediate health, safety and personal rights risk of harm to children placed in care. The facility is issued a Type A citation [See page LIC9099-D for cited deficiencies]. An exit interview was conducted, and appeal rights were discussed. A copy of this report, and appeal rights were provided/emailed to Facility Administrator.

Investigation Findings:
13On 11/19/24, at 9:53am, Licensing Program Analyst (LPA) Christine Wilson made an unannounced inspection to the above facility for the purpose of concluding the investigation on the above allegation and deliver the findings. LPA met with with Facility Administrator and together, discussed the investigative finding. During the investigative process by LPA Wilson, relevant parties have been accounted for. Supporting evidence includes: interviews with house residents reporting conflicting information related to allegations. Further, key witnesses that could determine the validity of the allegations were either not available or declined to be interviewed. Lastly, documentation and statements were provided by the program, supporting the client was not in the facilities care while consuming alcohol. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. No deficiencies are being cited at this time. Exit Interview conducted, and a copy of this report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORTCALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION WOODLAND HILLS S.Ro, Ventura Blvd., STE. WOODLAND HILLS, CA This is an official report of an unannounced visit/investigation of a complaint received in our office on 07/22/2024 and conducted by Evaluator Christine Wilson COMPLAINT CONTROL NUMBER: 31-CR- FACILITY NAME:GUIDING OUR YOUTHFACILITY NUMBER: ADMINISTRATOR:PAULETTE POUTREFACILITY TYPE: ADDRESS: CASARIN AVENUETELEPHONE: (805) 522- CITY:SIMI VALLEYSTATE: CAZIP CODE: CAPACITY:6CENSUS: DATE: 11/19/ UNANNOUNCEDTIME BEGAN: 09: AM MET WITH:TIME COMPLETED:10: AM 9Staff did provide adequate supervision of a minor to the hospital INVESTIGATION FINDINGS: 13On 11/19/24, at 9:53am, Licensing Program Analyst (LPA) Christine Wilson made an unannounced inspection to the above facility for the purpose of concluding the investigation on the above allegation and deliver the findings. LPA met with with Facility Administrator and together, discussed the investigative finding. During the investigative process by LPA Wilson, relevant parties have been accounted for. Supporting evidence includes: interviews with staff reporting supporting information related to allegation; supporting the client was not supervised and accompanied by staff while transporting, admission, receiving hospital care. Continued on LIC9099C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Kevin C Sauk LICENSING EVALUATOR NAME: Christine Wilson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 2 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION WOODLAND HILLS S.Ro, Ventura Blvd., STE. WOODLAND HILLS, CA FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 11/19/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion: SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Faciliy Administrator


raw_content:
Narrative:
It was further alleged that Staff do not ensure minor's attend scheduled doctor's appointments. Confidential statements and record review found that an appointment for one youth's routine physical examination was rescheduled due to a staff member calling off as there was no one else at that time to take Y1 to their appointment. Documentary evidence reviewed supports that the physical examination was promptly rescheduled and completed on the following available appointment date. The information uncovered during the investigation did not sufficiently support the allegations. Based on confidential statements and record review, the allegations are determined unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview completed. A copy of this report and LIC811 was provided to Facility Representative.

Investigation Findings:
13On 4/30/2025, at 1: PM, Licensing Program Analyst (LPA), Regina Martin conducted a subsequent complaint inspection to deliver findings concerning the above-mentioned allegations. LPA Martin met with Paulette Poutre, Administrator to discuss the investigative outcome. On 1/14/2025, Community Care Licensing Division (CCLD) received a complaint referral alleging Neglect/lack of supervision: Facility employees failed to provide an appropriate level of supervision which resulted in residents having access to illegal drugs (methamphetamine and cocaine). The allegation was referred and investigated by CCLD Investigator Douglas Real. Confidential interviews revealed that the facility employees do not allow residents to bring illegal drugs into the facility. The reporting party denied that facility employees allow residents to bring illegal drugs or alcohol into the facility. Confidential interviews with residents and staff determined denial of the allegation. (Continued on page LIC9099-C) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Regina Martin LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 31-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION EL SEGUNDO CRP RO, N. Continental Blvd. #290B FACILITY NAME: GUIDING OUR YOUTHFACILITY NUMBER: VISIT DATE: 04/30/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion: SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Paulette Poutre, Administrator