summary: Facility Evaluation

raw_content:
Narrative:
On 09/21/22 at 9: AM, Licensing Program Analysts (LPA) Pamela Silva and conducted an unannounced Annual Inspection at the facility. LPA met with Dr. Catherine Powell, Administrator. The facility currently has a provisional Short Term Residential Therapeutic Program (STRTP) license. This STRTP is licensed to serve up to six (6) ambulatory children ages 12-17 years of age. The facility also provides services to non-minor dependents pursuant to W&I Code 16501.1 (C)(1). There are three (3) ambulatory minors and one (1) ambulatory non-minor dependent currently in placement. The LPA requested the following: Personnel Report LIC500, Client Roster, Board of Meeting Minutes, Clients and Staff Files. This facility is a two-story home with four (4) bedrooms, three (3) bathrooms, a staff office, kitchen, dining room, living room, family room and a laundry room. There are no bodies of water on the premises. There are no firearms or ammunition in the facility. At 9: AM, LPA conducted a walkthrough of the entire facility. Physical Plant The license, facility sketch, personal rights, emergency disaster form, complaints poster, emergency phone numbers and food menu are posted in a prominent, publicly accessible location in the facility. Disinfectants, cleaning solutions and sharps are kept inaccessible in a locked closet. Facility has non-perishable food for at least one week and perishable food for at least two days. Medications are centrally stored in a locked storage room. Smoke and carbon monoxide detectors were tested and in proper working order. Fire extinguishers were fully charged. First Aid Kits were checked and found to be complete. Room temperatures are maintained at 76 degrees F. The hot water temperature was tested and measured at 118 degrees F. All sinks, showers and toilets were in working order. No more than 2 children share a bedroom. All beds are in good repair; equipped with good springs, clean mattresses and pillows. Adequate supply of beddings and linens were observed. Facility provides age-appropriate clothing items and hygiene products. Overall, facility is clean, safe, sanitary and in good repair. Operations Facility maintains a register of clients and the register is available upon request. The board of directors regularly conducts meeting to review and discuss the STRTP's operation. The facility administrator and manager are the responsible and capable staff for communicating with emergency personnel in the facility. The facility has developed, maintained and implemented written complaint procedures. Core/Therapeutic Services Facility provides core services and supports to children and non-minor dependents as appropriate or necessary that are trauma informed, culturally relevant, age and developmentally appropriate and include the following: Medi-Cal specialty mental health services; transition support services; educational and physical, behavioral, and mental health supports; activities to support children and non-minor dependents and services to achieve permanency. Disaster Preparedness Plan Facility maintains a current, written disaster and mass casualty plan of action. Facility conducts disaster drill at least quarterly for each shift. The drills are documented, and the documentation is maintained in the facility for at least a year. Facility maintains an emergency and disaster plan, register of clients, Needs and Services Plan for each client, medication records, and contact information for each client's responsible party and physician. Client Records LPA reviewed four (4) client records. All client records are available to the licensing agency to inspect, audit and copy upon demand. Client records contain required information including, but not limited to, consent forms, court orders, needs and services plan, removal/discipline/complaint procedures; medical assessment; safeguards for cash resources, personal property and valuables; education records; personal rights forms; and medication administration records. Staff Records LPA reviewed three (3) staff records. All staff have been subjected to criminal records review and have been fingerprinted and cleared with DOJ, FBI and CACI. The administrator meets the required qualifications and/or experience. Documentation of the required education and experience requirements are maintained in the personnel file. Facility Managers meet requirements. Staff training documentation is on file. LPA interviewed three (3) staff members. LPA was unable to interview clients due to all clients were in school at the time of inspection. No deficiency citations were issued during today's inspection. An exit interview was conducted, and a signed copy of this report and LIC811 were provided to the facility administrator.


state: CA

facility_name: NEW DESTINY YOUTH FACILITY

summary: Facility Evaluation

raw_content:
Narrative:
On 03/06/23 at 10: AM, Licensing Program Manager (LPM) Tira Logan and Licensing Program Analyst (LPA) Pamela Silva conducted an informal virtual meeting via Teams with the licensee's director, Cathy Powell and two (2) representatives from Catalyst Center, Kelsie Tatum-Martinez and Misty Berard. The purpose of the meeting was to discuss the facility's plans should it fail to obtain a mental health contract by the end of the Waiver of Time which ends in June 30, 2023. Since issuance of provisional license, New Destiny has worked to secure a Mental Health contract and Medi-Cal Certification with no success in or out of their host county. Currently, the facility is providing Mental Health services through the Presumptive Transfer process. The facility currently has four (4) minors in placement, three (3) from San Bernardino and one (1) from Santa Clara. Initially, Dr. Powell stated that they have not created a plan in the event, that a mental health contract is not obtained by the expiration of the Waiver of Time. Per Dr. Powell, Madera County has yet to move forward with contracting mental health. During the meeting, Dr. Kelsie suggested for Dr. Powell to contact Santa Clara County to inquire about possibilities for contracting mental health. Dr. Kelsie will set up a meeting with San Bernardino again for other opportunities for contracting mental health and inquire about possible exemption to their 50-mile radius restriction. Last year, New Destiny's mental health proposal was rejected by San Bernardino due to facility not being located within the 50-mile radius from the border. LPA will conduct follow-up calls with provider and Catalyst Center regarding updates on these meetings. The meeting ended at 10: AM. A copy of this report was provided via email to the facility's director, Dr. Cathy Powell.

report_type: Facility Evaluation

met_with: Cathy Powell & Others


facility_name: NEW HAVEN-CONNIE GAYLE

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
Confidential interviews revealed conflicting statements of where the alcohol was consumed; some statements indicate the children drank at school while other interviews state that it happened at the facility. In regards to staff not ensuring hazards were inaccessible, it was stated that C1 self harmed with a sharp object on multiple occasions. Confidential interviews revealed that razors and other sharp objects are locked in a cabinet in the staff's office. However, it is unknown where C1 obtained the sharp objects. There were no witnesses to the incidents. Based on confidential interviews and information gathered during the investigation, the allegation that staff do not adequately supervise C1 in care, and staff did not ensure that hazardous items were inaccessible to children in care may have occurred, however, is not supported or proven by the evidence gathered. Therefore, the allegation is determined to be unsubstantiated. An exit interview was conducted appeal rights were provided and a copy of this report was provided to Program Specialist/Facility Administrator Julia Savoy.

Investigation Findings:
13On September 15, 2023, at 10:00AM, Licensing Program Analyst (LPA) Carol Anderson completed the investigation into the above allegation. LPA met with Program Specialist/Facility Administrator Julia Savoy. During the complaint investigation LPA interviewed four of seven Staff (S1 - S4), and one of six Clients (C1), C2-C6 were unavailable to be interviewed as they are no longer residing at the facility and did not return LPA's calls. LPA made several attempts to interview S5- S7, however, they did not return the call and/or they no longer work for the facility. LPA reviewed Client 1 (C1) file which included C1's Service Plan, Medical log, as well as Special Incident Report. The Department received a complaint on February 7, 2023, staff do not adequately supervise children in care, and staff did not ensure that hazardous items were inaccessible to children in care. It was stated that C1 and C2 were drinking alcohol at the facility. Confidential interviews revealed that C1 was under the influence of alcohol and vomited in the trash can in C1's bedroom at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Carol Anderson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: NEW HAVEN-CONNIE GAYLEFACILITY NUMBER: VISIT DATE: 09/15/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

met_with: Julia Savoy

complaint_status: unsubstantiated


raw_content:
Narrative:
Due to being unable to interview all individuals, confidential interviews did not corroborate the allegation with a preponderance of evidence. Based on confidential interviews and records reviewed the allegation that S1 engaged in inappropriate interactions with C1, which may have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Julia Savoy. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights were emailed to Julia Savoy. A copy of this report will be placed in the facility file.

Investigation Findings:
13On March 27, 2024, at 12:00 pm , Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced at the facility and met with Julia Savoy, Director of Operations, to discuss the investigative finding for the allegation noted above. LPA conducted an inspection of the facility on January 23, 2024, at 1:00 pm and no deficiencies were observed. LPA Linley interviewed one client (C1), and two staff (S2, S3), and attempted to interview one staff (S1), however, was unable to contact them despite multiple attempts. LPA reviewed the following documents during the investigation: S1's Employee Application, S1's Termination Notice, text messages and videos from S1 to C1 and Simi Valley Law Enforcement Incident Report. On January 18, 2024, Community Care Licensing (CCL) received an allegation that staff member engaged in inappropriate interactions with a minor. It was reported that S1 had inappropriate communication with C1. Confidential interviews revealed conflicting statements. Some interviews indicated that S1 communicated with C1 via cell phone, social media messages, and videos after they left the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: NEW HAVEN-CONNIE GAYLEFACILITY NUMBER: VISIT DATE: 03/27/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
During the investigation LPA Anderson interviewed clients (C1-C6), staff (S1-S5), and reviewed pertinent facility records. In reference to the allegation that staff grabbed minor's arm, one confidential interview revealed S1 grabbed C6's arm once, however, there was no additional information, or details provided regarding the matter. A confidential interview revealed S1 has never been seen grabbing any clients in care, and a confidential interview denied S1 grabbed C6. Multiple confidential interviews revealed staff at the facility have not been seen grabbing or touching clients in care. In reference to the allegation that staff threatened minors, a confidential interview revealed that S1 once threatened C2, but no additional information or details were provided. Confidential interviews did not reveal that S1 has used out of state care as a form of threat or has threatened to take away cellphones. Confidential interviews and a review of records revealed that a client at the facility was placed in out of state care and had their cellphone taken away due to concerns with the use and distribution of illicit substances. Additionally, a confidential interview confirmed that S1 does not have the authority to make those decisions. Confidential interviews revealed that staff have not been heard or observed to threaten clients in care. In reference to the allegation that staff yelled at minors, a confidential interview disclosed that S1 yelled at C1, but no additional information or details were provided. Confidential interviews revealed that facility staff have not been heard or seen yelling at clients in care. Confidential interviews did, however, reveal that a school teacher has yelled at clients, but the teacher is not part of the residential program. Based on interviews, and records review, the allegations that staff grabbed minor's arm, staff threatened minors and staff yelled at minors are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations occurred. An exit interview was conducted with Doreen Quinn, Chief Executive Officer. A copy of this report and appeal rights were provided and reviewed with Doreen Quinn, Chief Executive Officer, whose signature on this report confirms receipt of these documents.

Investigation Findings:
13On January 3, 2025, at 10: AM, Licensing Program Analyst (LPA) Abby Saeteurn made an unannounced visit to New Haven - Connie Gayle and met with Doreen Quinn, Chief Executive Officer, to deliver findings for the above stated allegations. LPA Carol Anderson initiated a complaint inspection at the facility on January 23, 2024, at 12: PM and no immediate deficiencies were observed. On January 19, 2024, Community Care Licensing (CCL) received a complaint alleging that staff grabbed minor's arm, staff threatened minors and staff yelled at minors. It was reported S1 once grabbed a client by the arm to prevent them from leaving the facility and threatens minors by telling them they will be placed in out of state facilities and will take away their phones. Additionally, it was reported that S1 yells and manipulates minors and S2 once interrupted a client and got in their face. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Abby Saeteurn LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: NEW HAVEN-CONNIE GAYLEFACILITY NUMBER: VISIT DATE: 01/03/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Doreen Quinn, Chief Executive Officer


raw_content:
Narrative:
Confidential interviews revealed C2 once broke a window in the facility. A confidential interview detailed that staff contacted law enforcement after this incident and a Special Incident Report submitted to CCL, dated 01/29/2024, confirmed the disclosed incident. The Special Incident Report also revealed that police were present prior to the incident clearing C1 from returning from unauthorized leave. Furthermore, the Special Incident Report revealed that C1 engaged in property damage when emotionally deregulated, and staff continued with supervision and routine care allowing for C1 to return to baseline. A confidential interview revealed that C2 once made inappropriate comments regarding sexual assault to minors in care, however, additional confidential interviews did not confirm or reveal any information on an incident of this nature occurring. Furthermore, a review of facility records did not reveal any Special Incident Reports submitted to CCL that would corroborate the incident occurred. Additionally, confidential interviews and a review of pertinent facility records revealed C2 was known to bring illicit substances into the facility. A review of pertinent records revealed that the illicit substances were brought in by C2 after returning from unauthorized leaves of absence. Confidential interviews and review of facility pertinent records revealed staff increased supervision for C2 due to these concerns. Confidential interviews confirmed staff complete 15 minute check-ins on clients when in their rooms. A confidential interview and a review of the facility pertinent records revealed clients also receive consequences when engaging in inappropriate behavior. A confidential interview revealed that when clients are found with illicit substances, supervision is increased, and staff complete five minute check-ins on clients. Based on interviews and records review, the allegation that staff are not addressing minor's behavior at the facility due to lack of supervision is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation occurred. An exit interview was conducted with Doreen Quinn, Chief Executive Officer. A copy of this report and appeal rights were provided and reviewed with Doreen Quinn, whose signature on this report confirms receipt of these documents.

Investigation Findings:
13On January, 7, 2025 at 10: AM, Licensing Program Analyst (LPA) Abby Saeteurn made an unannounced visit to New Haven - Connie Gayle and met with Doreen Quinn, Chief Executive Officer, to deliver findings for the above stated allegation. LPA Carol Anderson initiated a complaint inspection at the facility on February 07, 2024, at 1: PM and no deficiencies were observed. During the investigation LPA Anderson interviewed clients (C1-C6), staff (S1-S5), and reviewed pertinent facility records. On February 07, 2024, Community Care Licensing (CCL) received a complaint alleging that staff are not addressing minor's behavior at the facility due to lack of supervision. It was reported C2 has been breaking windows, is making sexual remarks, and is bringing illicit substances into the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Abby Saeteurn LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: NEW HAVEN-CONNIE GAYLEFACILITY NUMBER: VISIT DATE: 01/07/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Additionally, it was also reported that staff at the facility have been seen video calling personal family and showing the faces of clients in care. Regarding the allegation that minors are not accorded dignity in their relationships with staff, confidential interviews revealed S1 has not been observed to treat C1 differently. Confidential interviews describe S1 as being strict with clients in care by enforcing the facility's rules. One conflicting confidential interview did, however, reveal that S1 has been seen to single out C1 by yelling over C1. A confidential interview with C1 detailed that S1 and other facility staff have not singled out them or other clients in care. Confidential interviews also revealed staff maintain a work relationship with clients in care by providing help and support and revealed that when clients do not follow the rules of the facility, staff will inform clients of their loss of privileges. Regarding the allegation staff do not have planned activities for minors, confidential interviews and a review of records revealed the facility plans weekly activities for clients to participate in. Some confidential interviews revealed clients will sometime refuse to participate in the scheduled activities while other conflicting confidential interviews revealed that if one client is placed on consequence and is not allowed to participate, the activities will be canceled, and no clients are allowed to participate. Other confidential interviews revealed clients will sometimes decline to participate in the activities due to a lack of interest or in solidarity when a client is placed on consequence and cannot attend. Regarding the allegation staff are not according minors with privacy in the home, confidential interviews revealed staff have participated in answering personal video and phone calls while in the presence of clients in care. A confidential interview revealed that despite answering a personal call inside the facility, clients were not in sight. Other conflicting confidential interviews deny staff have ever been seen participating in taking personal video or phone calls while in the presence of clients in care. Confidential interviews reveal staff have been instructed not to take personal video or phone calls while in the presence of clients and have been instructed to take any personal calls outside of the facility and away from the presence of clients. Based on interviews and review of records, the allegations, minors are not accorded dignity in their relationships with staff, staff do not have planned activities for minors and staff are not according minors with privacy in the home are all unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove the alleged violations occurred. An exit interview was conducted with Administrator, Julia Savoy. A copy of this report and appeal rights were provided and reviewed with Julia Savoy, whose signature on this report confirms receipt of these documents.

Investigation Findings:
13On June 16, 2025, at 2: PM, Licensing Program Analyst (LPA) Abby Saeteurn made an unannounced visit to New Haven - Connie Gayle and met with Facility Administrator, Julia Savoy, to deliver findings to the above stated allegations. LPA Saeteurn initiated a complaint inspection at the facility on January 14, 2025, at 10: AM and no deficiencies were observed. During the investigation LPA Saeteurn interviewed Clients (C1-C5), Staff (S1-S6), and reviewed pertinent records. LPA Saeteurn was unable to complete an interview with Authorized Representative (AR1) despite attempts. On January 10, 2025, Community Care Licensing (CCL), received a complaint alleging S1 has been observed by other residents in care to be directly targeting C1 by singling out, and punishing C1. The complaint also included that since October of 2024 outings for clients in care were rarely occurring despite the outing being planned and added to the calendar. The outings were reported to not be taking place due to S6 punishing all the clients for the action of one. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Abby Saeteurn LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: NEW HAVEN-CONNIE GAYLEFACILITY NUMBER: VISIT DATE: 06/16/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Julia Savoy, Facility Administrator


summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Narrative:
...CONTINUED Conflicting confidential interviews indicated that no sexual abuse or inappropriate contact occurred between the staff and C1. Records reviewed indicated that S1 demonstrated inappropriate boundaries with other clients, such as S1 being under the same blanket as a client, which led to S1's termination. No evidence was found to support claims that staff sent inappropriate messages to C1 while they were a client at the facility, and evidence collected during the investigation did not corroborate that sexual abuse occurred during that time. CCL also received allegations that staff behavior posed a risk to minors (C1) in care and that a minor (C1) was drugged while in care. It was reported that S1 provided C1 with hard drugs, and that C1 did not know what they were doing while under the influence of the provided drugs. It was further reported that S2 was aware of and permitted C1's drug use at the facility, and that staff allowed C1 to leave the facility to steal alcohol and other substances for use at the facility. A confidential interview indicated that C1 was allowed by S1, S2, and S3 to use substances at the facility; however, no witnesses were identified to corroborate the statement. A review of a Sheriff's interview report indicated that C1 was not provided substances during their time at the facility. A review of a photograph showed that C1 was using THC and nicotine while living at the facility; however, records indicated that C1 was also visiting their home during that time. No corroborating evidence was found to support claims that staff provided or permitted clients to use substances while placed in the facility's care. Based on confidential interviews and records reviewed, the allegation that staff sexually abused a minor while in care, staff behavior posed a risk to minors in care, and minor was drugged while in care may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore, the allegations are unsubstantiated at this time. An exit interview was conducted with Julia Savoy, Director of Operations and a copy of this report and appeal rights were provided.

Investigation Findings:
13On September 12, 2025, at 1: PM, Licensing Program Analyst (LPA) Jacob Salem met with Julia Savoy, Director of Operations of New Haven-Connie Gayle to deliver the finding for the above-stated allegations. The investigation was conducted by Special Investigator (SI) Ernestina Bellucco, who interviewed former client (C1), a relative, and a San Diego Sheriff's Detective (SDSD). Pertinent records were obtained and reviewed. On April 15, 2025, Community Care Licensing (CCL) received an allegation that staff members (S1-S3) sexually abused a minor (C1) while in care. It was reported that S1, S2, and S3 sexually abused C1 on multiple occasions at the facility, as well as three other unnamed clients. Additionally, it was reported that S1 and S2 sent sexually provocative messages to C1 after C1 was discharged from the facility. A review of a San Diego County Sheriff's Department interview report indicated that S1 and S3 sexually abused C1 while they were a client in care; however, no witnesses to the alleged abuse were identified. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Jacob Salem LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # San Diego, CA Facility Name: New Haven-connie Gaylefacility Number: Visit Date: 09/12/ Narrative 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32...CONTINUED Conflicting confidential interviews indicated that no sexual abuse or inappropriate contact occurred between the staff and C1. Records reviewed indicated that S1 demonstrated inappropriate boundaries with other clients, such as S1 being under the same blanket as a client, which led to S1's termination. No evidence was found to support claims that staff sent inappropriate messages to C1 while they were a client at the facility, and evidence collected during the investigation did not corroborate that sexual abuse occurred during that time. CCL also received allegations that staff behavior posed a risk to minors (C1) in care and that a minor (C1) was drugged while in care. It was reported that S1 provided C1 with hard drugs, and that C1 did not know what they were doing while under the influence of the provided drugs. It was further reported that S2 was aware of and permitted C1's drug use at the facility, and that staff allowed C1 to leave the facility to steal alcohol and other substances for use at the facility. A confidential interview indicated that C1 was allowed by S1, S2, and S3 to use substances at the facility; however, no witnesses were identified to corroborate the statement. A review of a Sheriff's interview report indicated that C1 was not provided substances during their time at the facility. A review of a photograph showed that C1 was using THC and nicotine while living at the facility; however, records indicated that C1 was also visiting their home during that time. No corroborating evidence was found to support claims that staff provided or permitted clients to use substances while placed in the facility's care. Based on confidential interviews and records reviewed, the allegation that staff sexually abused a minor while in care, staff behavior posed a risk to minors in care, and minor was drugged while in care may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore, the allegations are unsubstantiated at this time. An exit interview was conducted with Julia Savoy, Director of Operations and a copy of this report and appeal rights were provided. SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Jacob Salem LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: LIC9099 (FAS) - (06/04)Page: 2 of 2

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Julia Savoy, Director of Operations


summary: Facility Evaluation

raw_content:
Narrative:
On 06/17/2021 at 12: PM., Licensing Program Analyst (LPA) Gloria Meza-Gonzalez and Kendal Zirbes conducted an unannounced inspection at the facility above. LPA Meza-Gonzalez met with Director of Operations (DOO) Dru Adams. The purpose of the inspection is to conduct a required annual. DOO Adams led LPA Meza-Gonzalez and LPA Zirbes on a tour of the facility's interior and exterior. There were four clients residing at this facility. The facility is a single-story residence with four bedrooms, two bathrooms, one living room, kitchen, dining room, , laundry area, and pool. The facility has been operating with a capacity of six males from ages 8 years old to 17 years old. Currently there are four clients in care. Two bedrooms are arranged so that no more than two client share a room with two twin beds in each room. Two bedroom are arranged so that no more than one client in the room with one twin be in each room. Each bedroom includes adequate drawers and closet space for client's belongings. Individual beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. The hot water in the client's bathroom was measured to be 117.0 degrees. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. The living room has a TV. The hallway has three closets: one for linen, second for cleaning supplies and the third for medication, medical log, and hygiene products for clients. The smoke detectors were check and are operable. The carbon monoxide were checked and are operable. The fire extinguisher is properly charged and serviced. The facility has seven days of non-perishable and two perishable of food. The menu is posted on the refrigerator. All required forms are posted including the Grievance Procedures, Visitation Policies, and Personal Rights form. Medications are locked and centrally stored in a locked cabinet in the staff office. See LIC809C page The facility has a pool which is fenced and secured with two wrought iron gates and wooden fencing. The pool fencing was over five feet tall, with a self-latching and self-closing gate that swings outward with a lock. The bottom of the fence is no more than 4' from the concrete. The bars of the fence are no more than 4" apart. There are no items that surround the pool that will be climbable. The pool is clean and well maintained. Per facility staff, no firearms or weapons are allowed in the facility. Facility appears to be meeting the terms and conditions of their license. LPA Meza-Gonzalez and LPA Zirbes reviewed 12 staff files and four client files (see confidential name list, LIC811, dated 06/17/2021). The staff files have the acknowledge of child abuse reporting requirements, criminal record clearances, staff qualifications, and trainings requirement. Clients' records has a current needs and services plan for each client. Clients' records contain authorization for emergency medical care signed by each child's authorized representative. The facility has record of cash resources, personal property and valuables. DOO present at the facility a minimum of 20 hours a week, as verified by staff schedule. No clients were present to interview. Appropriate staff/client ratios were verified during this inspection. Based on observations made during the inspection and file reviews no deficiencies observed during today's inspection, 06/17/21. An exit interview was conducted, and this report was reviewed with DOO Adams and a copy of this report was provided.

visit_type: Annual

met_with: Dru Adams


summary: Facility Evaluation

raw_content:
Narrative:
On March 4, 2022 at 1: PM, an unannounced SB Psychotropic Medication Inspection was conducted by Licensing Program Analysts (LPA) Val Wilson. During the inspection, LPA Wilson met with Dru Adams, Operations Director/Facility Administrator for the Group Home, New Haven- Connie Gayle, and inspected the facility inside and out. During the tour of the facility, LPA Wilson observed the office holding the medication and the medication cart were locked. LPA Wilson interviewed two staff on site at 2: PM and 2: PM. LPA Wilson reviewed two staff personnel files on site at 3: PM. LPA reviewed five clients' records on site at the facility beginning at 2: PM. LPA reviewed five of five of child's psychotropic medications and medication records at 2: PM. LPA conducted exit interview with Dru Adams, Operations Director/Facility Administrator at 4: PM. LPA provided the Summary Report to Dru Adams upon completion. No deficiencies are being cited at this time. LPA conducted exit interview with Dru Adams at 4:25PM.

visit_type: Case Management


summary: Facility Evaluation

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Narrative:
On August 30,2023 at 10: A.M., Licensing Program Analysts (LPAs) Carol Anderson and Jacob Salem conducted an unannounced inspection at the facility above. LPAs Anderson and Salem met with Director of Operations (DOO) Julia Savoy. The purpose of the inspection was to conduct a required annual. LPAs Anderson and Salem inspected the facility's interior and exterior. There were five clients residing at this facility. LPAs interviewed two clients and two staff. The facility is a single-story residence with four bedrooms, two bathrooms, one living room, kitchen, dining room. laundry area, and pool. Two bedrooms are arranged so that no more than two clients share a room with two twin beds in each room. Two bedrooms are arranged so that no more than one client in the room with one twin in each room. Each bedroom includes adequate drawers and closet space for client's belongings. Individual beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. The hot water in the client's bathroom was measured to be at 105 degrees. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. The living room has a TV. The hallway has three closets: one for linen, second for cleaning supplies and the third for medication, medical log, and hygiene products for clients. The smoke detectors were checked and are operable. The carbon monoxides were checked and are operable. The fire extinguisher is properly charged and serviced. The facility has seven days of non-perishable and two perishables of food. The menu is posted on the refrigerator. All required forms are posted including the Grievance Procedures, Visitation Policies, and Personal Rights form. Medications are locked and centrally stored in a locked cabinet in the staff office. Per DOO Savoy, there are no firearms or weapons allowed in the facility. The facility has a pool which is fenced and secured with two wrought iron gates and wooden fencing. The pool fencing was over five feet tall, with a combination lock on the gate that swings outward. The bottom of the fence is no more than 4' from the concrete. The bars of the fence are no more than 4" apart. There are no items that surround the pool that will be climbable. The pool is clean and well maintained. LPAs reviewed five staff files and five client files. The staff files have the acknowledgement of child abuse reporting requirements, criminal record clearances, staff qualifications, and training requirement. Clients' records have a current needs and services plan for each client. Clients' records contain authorization for emergency medical care signed by each child's authorized representative. The facility has record of cash resources, personal property and valuables. DOO Savoy present at the facility a minimum of 20 hours a week, as verified by staff schedule. Based on observations made during the inspection and file reviews no deficiencies were observed during today's inspection. An exit interview was conducted, and a copy of this report was given to DOO Savoy.


summary: Facility Evaluation

raw_content:
Narrative:
On July 11, 2025, Licensing Program Analyst (LPA) Cynthia Velasquez, conducted an annual inspection of the facility. The facility was toured inside and out with Julia Savoy, Director of Residential Operations. The home is a one-story residence with 3 bedrooms and 2 bathrooms. There are 3 clients on census and were not available at the time of inspection due to being in school. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is an adequate shelf and closet space for client's belongings. The two bathrooms were clean and in good repair. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked in a cabinet in the staff office. Cleansers/chemicals are locked and stored in the secured area across from the office. Sharp knives are inaccessible and stored in a locked cabinet in the office/medication room. The First Aid Kit is in the staff office and contains all required supplies and equipment. The facility has no guns or weapons in the facility as stated by staff. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, Visitation policies, and current menu. There are 3 closets within the home. Closet 1 contains the medications and med books, a First Aid kit, and office/staff desk and supplies. Closet 2 contains paper towels, toilet paper, mops, cleaning supplies, dish soap, and clothes soap. Closet 3 has hand/bath towels, hygiene baskets, and extra comforters. The clients' medications were observed to be inaccessible and stored in office/medication room. The medication logs are kept updated and the dispensing records had no discrepancies. LPA observed a minimum 7-day non-perishable and a 3-day perishable supply of food while reviewing the refrigerator and freezer. There is a meal preparer for the campus, and meal menus are up to date. There are 8 seating areas in the kitchen, fresh fruit options on the table, with placemats. There are a variety of snacks available for clients. The family room/visiting area has 2 couches, 3 bean bags, board games, books, and donated comic books for reading. There are programs for clients in care to read, lift weights, and go jogging. Additionally, there is a separate music room for clients, and a Sensory Room is being refurbished that will enhance meditation, health, and wellness. The facility outside grounds were also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. Laundry facilities are outside and easily accessible by the exit door. There is a Healing Garden where clients in care are able to sit among trees and flowered shrubs for quiet time. There is a swimming pool located on the west side of the facility, which is locked, fenced, and inaccessible to clients. All staff are required to have a certificate in water safety. Other outside amenities are a Pickleball-Basketball-Volleyball Court, Badminton, a Field Track, and Ping Pong. A sample of client and staff files were reviewed during the inspection. All staff that work at the facility have Department of Justice and Child Abuse Clearance Index clearances, Educational Studies, and Identification. CPR certificates are all up to date. A review of administrative records indicates that the facility has paid their current licensing fees. Based on the facility inspection and file reviews this date, there are no deficiencies found at this time. A copy of this report was reviewed and given to the facility representative, Julia Savoy, Director of Residential Operations, along with a Confidential Names List (LIC 811).


summary: Facility Evaluation

raw_content:
Narrative:
On March 23, 2026, at 10: AM, Licensing Program Analyst (LPA) Jacob Salem met with Julia Savoy, Director of Operations of New Haven-Connie Gayle to deliver a case management deficiencies report. According to information obtained during a complaint investigation conducted by Community Care Licensing (CCL), program staff (S1 and S2) sent inappropriate messages to a former client (C1) while they were still a minor. A review of a police interview report indicated that, after being discharged from the facility, C1 contacted S1 through social media, and the two developed what was described as a "mother-son kind of rapport." A video recovered from C1's phone showed S1 using profanity while speaking to C1, referring to C1 as their "handsome son," blowing C1 a kiss and saying, "I love you," and stating, "I can't wait until you turn 18." A review of messages on C1's phone revealed S1 spoke with C1 about using substances. A second video found on C1's phone depicted S2 singing alongside S1 in a selfie video recorded by S1. A review of a police interview report indicated S2 was aware that the video was being sent to C1. Although C1 was no longer a client of the facility, a review of records and CCL case files indicated that the videos were sent to C1 while S1 and S2 were still employed at the facility and C1 was still a minor. Based on records reviewed, the facility is being cited for violation of Health and Safety Code 1558(a)(2) Conduct Inimical. An exit interview was conducted, and a plan of correction was developed with Julia Savoy, Director of Operations. A copy of this report, LIC 809D, LIC 811, and appeal rights were provided to Julia Savoy, Director of Operations.


facility_name: NEW HAVEN-DEBRA LANE

raw_content:
Narrative:
Confidential interviews revealed that C1 was watching pornography on a computer at the facility and staff verbally directed C1 to close the computer which led C1 to yell and kicked S2 in the leg. Confidential interviews revealed C2 began yelling at C1 for physically assaulting S2. Confidential interviews revealed that C1 ran towards C2 while C2 was in the kitchen boiling hot water. Confidential interviews revealed C2 picked up the pot of boiling water and threw it on C1. Confidential interviews revealed that staff separated C1 and C2 during the incident. However, LPA was unable to interview witnesses to determine if a lack of supervision occurred during the incidents involving C1 and C2 that occurred at the facility. Regarding facility refuses to take minor back in placement after hospitalization, confidential interviews revealed that C1's biological mother informed the facility therapist that C1 will not be returning to the facility when C1 is discharged from the hospital. However, LPA was unable to interview all witnesses regarding C1's discharge plans once release from the hospital. Based on confidential interviews and documents reviewed during the investigation, the allegations that C1 and C2 engaged in an altercation due to staff neglecting to intervene, staff did not adequately supervise C1 and C2 and facility refuses to take C1 back in placement after hospitalization, may have occurred, however, is not supported or proven by evidence. Therefore, the allegations are unsubstantiated. An exit interview was conducted, appeal rights discussed, and a copy of this report was provided to Director of Operations Dru Adams.

Investigation Findings:
13On January 12, 2022 at 11:13AM, Licensing Program Analyst (LPA) Carol Anderson arrived at the facility to deliver the findings of the above allegations and met with Director of Operations Dru Adams. During the course of the investigation, LPA reviewed three client's files, LPA interviewed one of three clients, three of four staff (S1,S3, S4). LPA was unable to interview C1 and C3. LPA reviewed Client 1 (C1), Client 2 (C2) and Client 3 (C3)'s Appraisal Needs and Services Plan, San Diego County Health and Human Services report, law enforcement report as well as Special Incident Report. The Department received a complaint on April 23,2021, alleging minors engaged in an altercation resulting in minor sustaining injury, staff did not adequately supervise minor and facility refuses to take minor back in placement after hospitalization. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Carol Anderson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: NEW HAVEN-DEBRA LANEFACILITY NUMBER: VISIT DATE: 01/13/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On 06/16/2021 at 11: AM, Licensing Program Analyst (LPA) Gloria Meza-Gonzalez conducted an unannounced inspection at the facility above. LPA Meza-Gonzalez met with Program Specialist (PS) Michele Folk. The purpose of the inspection is to conduct a required annual. PS Folk led LPA Meza-Gonzalez on a tour of the facility's interior and exterior. There were two male clients residing at this facility. The facility is a single-story residence with four bedrooms, three bathrooms, one living room, kitchen, dining room, game room, laundry room, and garage. The facility has been operating with a capacity of six males from ages 8 years old to 17 years old. Currently there are two clients in care. Two bedrooms are arranged so that no more than two client share a room with two twin beds in each room. Two bedroom are arranged so that no more than one client in the room with one twin bed in each room. Each bedroom includes adequate drawers and closet space for client's belongings. Individual beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. The hot water in the client's bathroom was measured to be 106.0 degrees. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. The front of the garage has a basketball hoop and in a gym is set up in the garage. The living room has books, Legos, and a TV. The hallway has three closets: one for linen, cleaning supplies and personal hygiene for the clients. The game room is set up with games and TV with an Xbox. The facility has seven smoke detectors: one smoke detector in each bedroom, hallway, living room and game room. The smoke detectors were check and are operable. The facility has two carbon monoxide detectors, one in the hallway and the second in the game room. The carbon monoxide were checked and are operable. The fire extinguisher is properly charged and serviced. The facility has seven days of non-perishable and two perishable of food. The menu is posted on the refrigerator. All required forms are posted including the Grievance Procedures, Visitation Policies, Foster Youth Bill of Rights and Personal Rights form. Medications are locked and centrally stored in a locked cabinet in the staff office. See LIC 809C page 2. Per facility staff, no firearms or weapons are allowed in the facility. Facility appears to be meeting the terms and conditions of their license. Child's records (see confidential name list, LIC811, dated: 06/16/2021) a current needs and services plan for each client. Child's records contain authorization for emergency medical care signed by each child's authorized representative. The facility has record of cash resources, personal property and valuables. PS Folk is present at the facility a minimum of 20 hours a week, as verified by staff schedule. No clients were present to interview. One staff was present for interview. Appropriate staff/client ratios were verified during this inspection. Based on observations made during the inspection there would be an annual continuation to inspect personnel files as they are kept off-site. An exit interview was conducted, and this report was reviewed with PS Folk and a copy of this report was provided.

met_with: Michele Folk


summary: Facility Evaluation

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Narrative:
On 06/17/2021 at 10: A.M., Licensing Program Analyst (LPA) Gloria Meza-Gonzalez and Kendal Zirbes conducted an unannounced inspection at the facility above. LPA Meza-Gonzalez met with Director of Operations (DOO) Dru Adams. The purpose of the inspection is to conduct an annual continuation. LPA Meza-Gonzalez and LPA Zirbes reviewed six staff files and two client files (see confidential name list, LIC811, dated 06/17/2021). The staff files have the acknowledge of child abuse reporting requirements, criminal record clearances, staff qualifications, and trainings requirement. Clients' records has a current needs and services plan for each client. Clients' records contain authorization for emergency medical care signed by each child's authorized representative. The facility has record of cash resources, personal property and valuables. Based on observations made during the inspection and file reviews no deficiencies observed during today's inspection, 06/17/21. An exit interview was conducted, and this report was reviewed with DOO Adams and a copy of this report was provided.


facility_name: NEW HAVEN-LUPE HOUSE

raw_content:
Narrative:
with residents in care, and staff did not timely notify a resident's representative of an unusual incident. It was reported that C1 hit another client and after being told that C2 and other residents stole some of their belongings. It was reported that C1 waited at the gate for over an hour and once they saw C2, they hit C2. It was reported that staff discussed the names of the residents who stole C1's belongings in front of C1 and other residents. Confidential interviews reported conflicting information. Other known witnesses to this incident were unable to be interviewed although multiple attempts were made. It was also reported that staff did not notify C1's representative of an unusual incident. Record review indicated that C1's mother was to be notified when they made threats of violence. There is conflicting information that C1's mother was notified before receiving the Incident Report from the facility. Confidential interviews did not corroborate the allegations with a preponderance of evidence. Based on confidential interviews and records reviewed the allegations that staff did not prevent C1 from assaulting another resident in care due to lack of supervision, staff shared confidential information with residents in care, and staff did not timely notify C1's representative of an unusual incident, which may have occurred, however, it is not supported or proven by the evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted with Julia Savoy. Due to printer malfunction, a copy of this report and the LIC 811 will be emailed to the Facility Administrator. A signed copy of this report will be kept in the Facility file.

Investigation Findings:
13On February 1, 2024 at 12:40 pm, Licensing Program Analyst (LPA) Charmaine Linley conducted an unannounced complaint inspection at the above facility. LPA Linley met with Julia Savoy, Operations Director. The purpose of the inspection was to deliver the findings of the complaint investigation. LPA Anderson conducted an inspection of the facility on 05/22/2023 at 10:30 am and no deficiencies were found. LPA Anderson interviewed two clients (C1, C2). LPA Linley interviewed one client (C3), four staff (S1-4), and was unable to interview two staff (S5-6), despite multiple attempts to contact them. During the investigation, the following documents were reviewed: C1's Special Incident Reports, C1's Safety Plan, C2's Special Incident Reports, C2's Needs and Services Plan, C2's medical progress notes, personnel report, and staff schedule. On 05/17/2023, Community Care Licensing (CCL) received allegations that staff did not prevent residents from assaulting another resident in care due to lack of supervision, staff shared confidential information UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: NEW HAVEN-LUPE HOUSEFACILITY NUMBER: VISIT DATE: 02/01/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On June 16, 2021, Licensing Program Analysts (LPAs) Kendal Zirbes and Babatunde Aborchie conducted an annual inspection of the facility. The facility was toured inside and out with facility administrator, Dru Adams. The home is a one-story residence with three bedrooms and two bathrooms. At time of this inspection there are zero clients placed at this facility. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were clean and in good repair. The hot water in the client bathroom was measured to be 108 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked medication cart located in the staff office. Cleansers/chemicals are locked and stored in locked drawer within the staff office and locked hallway closet. Sharp knives are inaccessible and stored in a locked cabinet in the staff office. The First Aid Kit is located in the staff office and contained all required supplies. The facility's smoke detectors were located in each bedroom and in common areas. Smoke detectors were checked and were operable. The carbon monoxide detector located in hallway was operable. There are no guns or weapons in the facility as stated by Administrator Dru Adams. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, and the Visitation policies. The facility outside grounds was also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. LPAs did not review client files, as there were no clients currently placed at the facility. One staff file was reviewed, which contained all required information. The staff that work at the facility have Department of Justice and Child Abuse Clearance Index clearances. Based on the facility inspection and file reviews on this date, there are no deficiencies found at this time. A copy of this report was reviewed and emailed to facility administrator.

met_with: Administrator, Dru Adams


summary: Facility Evaluation

raw_content:
Narrative:
On August 30,2023 at 12:32PM., Licensing Program Analysts (LPAs) Carol Anderson and Jacob Salem conducted an unannounced inspection at the facility above. LPAs Anderson and Salem met with Director of Operations (DOO) Julia Savoy. The purpose of the inspection was to conduct a required annual. LPAs Anderson and Salem inspected the facility's interior and exterior. There were four clients residing at this facility. LPAs interviewed staff and clients. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were clean and in good repair. The hot water in the client bathroom was measured to be 111.7 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked in the medication cart located in the staff office. Cleansers/chemicals are locked and stored in locked drawer within the staff office and locked hallway closet. Sharp knives are inaccessible and stored in a locked cabinet in the staff office. The First Aid Kit is in the staff office and contained all required supplies. The facility's smoke detectors were in each bedroom and in common areas. Smoke detectors were checked and were operable. The carbon monoxide detector located in hallway was operable. There are no guns or weapons in the facility as stated by DOO Savoy. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, and the Visitation policies. The facility has a pool which is fenced and secured with two wrought iron gates and wooden fencing. The pool fencing was over five feet tall, with a combination lock and self-closing gate that swings outward. The bottom of the fence is no more than 4' from the concrete. The bars of the fence are no more than 4" apart. There are no items that surround the pool that will be climbable. The pool is clean and well maintained. LPAs reviewed staff files and client files. The staff files have the acknowledgement of child abuse reporting requirements, criminal record clearances, staff qualifications, and trainings requirement. Clients' records have a current needs and services plan for each client. Clients' records contain authorization for emergency medical care signed by each child's authorized representative. The facility has record of cash resources, personal property and valuables. DOO Savoy present and works at the facility a minimum of 20 hours a week, as verified by staff schedule. Based on observations made during the inspection and file reviews no deficiencies observed during today's inspection. An exit interview was conducted, and this report was reviewed with DOO Savoy.

met_with: Julie Savoy


summary: Facility Evaluation

raw_content:
Narrative:
On July 11, 2025, Licensing Program Analyst (LPA) Cynthia Velasquez, conducted an annual inspection of the facility. The facility was toured inside and out with Julia Savoy, Director of Residential Operations. The home is a one-story residence with 3 bedrooms and 2 bathrooms. There are 0 clients in care at this time. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is an adequate shelf and closet space for client's belongings. The two bathrooms were clean and in good repair. All hazardous items have been properly made inaccessible for when clients are placed. Medications will be stored and locked in a cabinet in the staff office. Cleansers/chemicals are locked and stored in closet 1. Sharp knives are inaccessible and stored in a locked cabinet in the office/medication room. The First Aid Kit is in the staff office and contains all required supplies and equipment. The facility has no guns or weapons in the facility as stated by staff. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, Visitation policies, and current menu. There are 3 closets within the home. Closet 2 contains the medications and med books, a First Aid kit, and office/staff desk and supplies. Closet 1 contains paper towels, toilet paper, mops, cleaning supplies, dish soap, and clothes soap. Closet 3 has hand/bath towels, and extra comforters. LPA observed a new refrigerator, stove, microwave, and cabinetry in the kitchen area. There is a meal preparer for the campus, and meal menus are up to date. There are 8 seating areas in the kitchen. There will be perishable items and fresh fruits when clients are placed. The family room/visiting area has 2 couches, 2 chairs, board games, books, and puzzles available. There are programs for clients in care to read, lift weights, and go jogging. Additionally, there is a separate music room for clients, and a Sensory Room is being refurbished that will enhance meditation, health, and wellness. The facility outside grounds were also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. Laundry facilities are outside and easily accessible by the entrance door. There is a Healing Garden where clients in care can sit among trees and flowered shrubs for quiet time. There is a swimming pool located on the west side of the facility, which is locked, fenced, and inaccessible to clients. All staff are required to have a certificate in water safety. Other outside amenities are a Pickleball-Basketball-Volleyball court, Badminton, a Field Track, and Ping Pong. There is also a recreation room which is accessible for video gaming, puzzles, and for watching TV with movies. Based on the facility inspection there are no deficiencies found at this time. A copy of this report was reviewed and given to the facility representative, Julia Savoy, Director of Residential Operations.


facility_name: NEW HAVEN-MEADOWLAKE

raw_content:
Investigation Findings:
13On April 6, 2023, 1:10PM, Licensing Program Analyst (LPA) Carol Anderson met with Operations Director Dru Adams, to deliver the finding of the above allegation. During the investigation, LPA interviewed Client 1 (C1). LPA was unable to interview Client 2 (C2) due to lack of contact information. LPA interviewed two of three Staff (S1, S2). LPA unable to contact S3 because S3 no longer works at the facility. LPA reviewed C1 and C2's Appraisal Needs and Services Plans as well as Special Incident Reports. On August 9, 2022, the Department received a complaint alleging staff did not prevent inappropriate sexual interaction between residents (C1 and C2). Confidential interviews revealed conflicting statements; C2 was inappropriately touched by C1, and that C1 touched C2 inappropriately. Confidential interviews indicated that the incident took place while C1 and C2 were playing basketball. Therefore, there were no witnesses to the alleged incident.Based on confidential interviews and information gathered during the investigation, the allegation that C2 was inappropriately touched by C1, may have occurred, however, is not supported or proven by the evidence gathered. Therefore, the allegation is determined to be unsubstantiated. An exit interview was conducted appeal rights provided and copy of this report was provided to Operation Director Dru Adams. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Carol Anderson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On June 14, 2021 at 2: PM, Licensing Program Analyst (LPA) Carol Anderson conducted a required annual inspection at the above facility. LPA met with Facility Administrator/ Operations Director Dru Adams. LPA inspected the facility interior and exterior. There were three male clients residing at this facility. LPA interviewed one client and three staff. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. Sports equipment/toys/books/games were observed for children's recreation time. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher is properly charged and serviced, one week supply of non-perishable and two day perishable foods, including nutritious snacks, the menu was posted on the refrigerator. All required forms are posted including the Grievance Procedures, Visitation Policies, Personal Rights form, FURS and Foster Care Bill of Rights. Medications are locked and centrally stored in a locked cabinet in the staff's office. Clients' beds were observed with appropriate clean linens, pillows, comforters, and mattresses. The hot water temperature reading at 107 degrees. There are no firearms and ammunition in the facility. LPA obtained a copy of National Accreditation through CARF and the Accreditation is valid through September 30, 2023. LPA discussed the following with the Administrator: Incident reporting, including incidents related to Assembly Bill 388 law enforcement contacts as well as incidents involving emergency interventions. Personnel Files are maintained off-site and located at the administration office. All appropriate personnel who require caregiver background checks have received criminal record and child abuse index check clearances or exemptions. LPA reviewed 10 staff files that contained all required documentation including staff training requirements. LPA reviewed three client's files that contained Appraisal Needs and Services Plan, Personal Rights, JV 220, court orders and medical consent. LPA reviewed Board of Directors quarterly and minutes. Based on observations made during the inspection, no deficiencies observed during today's visit. An exit interview was conducted, and this report was reviewed with Facility Administrator/Operations Director Dru and a copy of this report was provided.


summary: Facility Evaluation

raw_content:
Narrative:
On August 2, 2023, at 10:30AM, Licensing Program Analyst (LPA) Carol Anderson conducted a annual/random inspection at the above facility. LPA met with Facility Administrator/ Operations Director Dru Adams. There is one client residing at this facility at this time. One client refused to be interview. LPA interviewed two staff. LPA inspected the facility interior and exterior, LPA observed the following: The facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. Sports equipment/toys/books/games were observed for children's recreation time, one week supply of non-perishable and two day perishable foods, including nutritious snacks, the menu was posted on the refrigerator. All required forms are posted including the Grievance Procedures, Visitation Policies, Personal Rights form, FURS and Foster Care Bill of Rights. Medications are locked and centrally stored in a locked cabinet in the staff's office. Clients' beds were observed with appropriate clean linens, pillows, comforters, and mattresses. The hot water temperature reading at 107 degrees. On July 12 thru 14, 2023, National Accreditation through CARF conducted a survey at the facility. New Haven, Inc. has not received the results from CARF. A review of Guardian on August 2, 2023 indicates that all facility staff associated to the facility had DOJ, FBI and child abuse index checks clearances. LPA reviewed one client file and two staff files. All necessary forms are in the file. Based on observations made during the inspection, no deficiencies observed during today's visit. An exit interview was conducted, and this report was reviewed with Facility Administrator/Operations Director Dru and a copy of this report was provided.


summary: Facility Evaluation

raw_content:
Narrative:
An unannounced Psychotropic Medication Inspection was conducted by Licensing Program Analysts (LPAs) Leslie Covarrubias and Sarah Lo on December 7, 2023 at 11: AM. This case management inspection is conducted pursuant to Health and Safety Code Section 1538.9 (a)(2). During the inspection, LPAs Covarrubias and Lo met with Administrator, Ann Anderson and inspected the facility inside and out. LPA's reviewed one of child's records and five of staff personnel files on site at the facility. LPA's reviewed one of child's psychotropic medications and medication records. LPA's interviewed one of staff on site to discuss the facilities policies and procedures of operation. LPA's interviewed one of children currently prescribed psychotropic medication. LPA's provided a copy of this licensing report to Administrator, Ann Anderson. No deficiencies are being cited at this time. LPA's conducted exit interview with Administrator, Ann Anderson.

met_with: Administrator, Ann Anderson


summary: Facility Evaluation

raw_content:
Narrative:
On July 11, 2025, Licensing Program Analyst (LPA) Cynthia Velasquez, conducted an annual inspection of the facility. The facility was toured inside and out with Julia Savoy, Director of Residential Operations. The home is a one-story residence with 3 bedrooms and 3.5 bathrooms. There are 0 clients in care at this time, but the home is maintained and ready for placements. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is an adequate shelf and closet space for client's belongings. The three and a half bathrooms were clean and in good repair. All hazardous items are inaccessible when clients are placed. Medications will be stored and locked in a cabinet in the staff office. Cleansers/chemicals are locked and stored. Sharp knives are inaccessible and stored in a locked cabinet in the office/medication room. The First Aid Kit is in the staff office and contains all required supplies and equipment. The facility has no guns or weapons in the facility as stated by staff. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, Visitation policies, and current menu. LPA observed kitchen area that has a lighted island with cabinets and drawers as well as 4 stools. There is a meal preparer for the campus, and meal menus are up to date. There are 4 seating areas in the kitchen. There will be perishable items and fresh fruits when clients are placed. There are two common areas/family room/visiting area has 2 couches, 3 chairs, board games, and additional TV/ gaming system. There is a paint/hobby area and a storage bench which is next to a window looking out to the backyard. The outside grounds were also inspected and it was observed to be well maintained. Emergency exits were free from obstruction. The office area is also in the garage, and this is where medications and first aid kit is kept. The office area has a working telephone, and office files. Laundry facilities are inside this area, as well as a closet where cleaning chemicals and laundry soaps are housed. There is a court for pickle ball,basketball court, and a picnic table outside. Soon to be available will be wooden garden area for clients to grow vegetables, fruits, or plants. Based on the facility inspection and file reviews this date, there are no deficiencies found at this time. A copy of this report was reviewed and given to the facility representative, Julia Savoy, Director of Residential Operations.


facility_name: NEW HAVEN-TEEN HOUSE

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Narrative:
Based on confidential interviews and record review, although the allegation that staff did not utilize the emergency intervention plan to prevent C1 from harming C2, may have occurred, however, are not supported or proven by the evidence gathered. Therefore, the allegation is determined to be unsubstantiated. An exit interview was conducted, and a copy of this report, the appeals, and were given to Lynn Lucero, RN, Staff.

Investigation Findings:
13On December 6, 2023, at 12:35PM, Licensing Program Analyst (LPA) Carol Anderson met with Lynn Lucero, RN, Staff,to deliver the findings of the above allegation. During the investigation, LPA interviewed two of three clients (C2, C3). C1 refused to be interviewed. LPA interviewed two of two staff (S1-S2). LPA reviewed Client 1's (C1) Appraisal Needs and Services Plan as well as Special Incident Reports. On July 17, 2023, the Department received a complaint alleging that staff did not utilize the emergency intervention plan to prevent minors from harming another minor in care. Confidential interviews revealed that C1 and C2 were horse playing that led C2 smearing a banana peel on C1's sweater, and C1 pushing C2 in return. Confidential interviews resulted in conflicting statements to which staff utilize the Emergency Invention plan technique to de-escalate C1 and C2. There were no witnesses to the alleged incident. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Carol Anderson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: NEW HAVEN-TEEN HOUSEFACILITY NUMBER: VISIT DATE: 12/06/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Lynn Lucero,RN,Staff


summary: Facility Evaluation

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Narrative:
On June 17, 2021, Licensing Program Analysts (LPAs) Kendal Zirbes and Gloria Meza conducted an annual inspection of the facility. The facility was toured inside and out with facility administrator, Dru Adams. The home is a split level residence with four bedrooms and two bathrooms. Zero clients were present at time of inspection. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were clean and in good repair. The hot water in the client bathroom was measured to be 107 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked in a cabinet in the staff office. Cleansers/chemicals are locked and stored in a locked cabinet within the staff office. Sharp knives are inaccessible and stored in a locked cabinet in the staff office. The First Aid Kit is located in the staff office and contained all required supplies. The facility's smoke detectors located in the common areas and bedrooms were checked and were operable. Two carbon monoxide detectors were located on each floor and were operable. There are no guns or weapons in the facility as stated by Administrator Dru Adams. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, Visitation policies, and current menu. Clients medications were observed to be inaccessible and stored in a locked cabinet within the locked staff office. LPA observed a minimum 7-day non-perishable and a 2-day perishable supply of food. There was a variety of snacks available for clients as well. No clients were interviewed during this inspection. The facility outside grounds was also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. Report continued on page two During the inspection LPA's reviewed four client files and eight staff files. All staff that work at the facility have Department of Justice and Child Abuse Clearance Index clearances. A review of administrative records indicate that the facility has paid their current licensing fees. Based on the facility inspection and file reviews on this date, there are no deficiencies found at this time. A copy of this report was reviewed and given to facility representative, Dru Adams along with a Confidential Names List (LIC 811).

met_with: Dru Adams, Administrator


summary: Facility Evaluation

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Narrative:
On May 9, 2023, at AM Licensing Program Analyst (LPA) Lucero Jauregui conducted an unnanounced annual inspection of the facility. The facility was toured inside and out with Doreen Quinn, Executive Director. The home is a split level residence with four bedrooms and two bathrooms. Zero clients were present at time of inspection. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. All beds were observed with appropriate clean linens, pillows and comforters. The bathrooms were clean and in good repair. The hot water in the client bathroom was measured to be 107 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked in a cabinet in the staff office. Cleansers/chemicals are locked and stored in a locked cabinet within the staff office. Sharp knives are inaccessible and stored in a locked cabinet in the staff office. The First Aid Kit is located in the staff office and contained all required supplies.There are no guns or weapons in the facility as stated by Administrator Julia Savoy.The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, Visitation policies, and current menu. Clients medications were observed to be inaccessible and stored in a locked cabinet within the locked staff office. LPA observed a minimum 7-day non-perishable and a 2-day perishable supply of food. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. Emergency exits were free from obstruction. The facility's smoke detectors located in the common areas and bedrooms were checked and were operable tested with Administrator Julia Savoy.. Continued..... During the inspection LPA reviewed five client files and five staff files. All staff that work at the facility have Department of Justice and Child Abuse Clearance Index clearances. A review of administrative records indicate that the facility has paid their current licensing fees. Based on the facility inspection and file reviews on this date, there are no deficiencies found at this time. A copy of this report was reviewed and given to Administrator Julia Savoy along with a Confidential Names List (LIC 811).

met_with: Doreen Quinn, Executive Director & Julia Savoy, Administrator


summary: Facility Evaluation

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Narrative:
On May 14, 2025, Licensing Program Analyst (LPA) Cynthia Velasquez, conducted an annual inspection of the facility. The facility was toured inside and out with Julia Savoy, Director of Residential Operations. The home is a one-story residence with 4 bedrooms and 2 bathrooms. There are 3 clients on census and were available at the time of inspection. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. Two bathrooms total were clean and in good repair. The hot water in the client bathroom was measured to be 110 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked in a cabinet in the staff office. Cleansers/chemicals are locked and stored in the secured area across from the office. Sharp knives are inaccessible and stored in a locked cabinet in the office/medication room. The First Aid Kit is in the staff office and contained all required supplies. The facility's smoke detectors/carbon monoxide in all bedrooms and common rooms, were operable. Facility has no guns or weapons in the facility as stated by staff. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, Visitation policies, and current menu. Clients' medications were observed to be inaccessible and stored in office/medication room. The medication logs are kept updated and the dispensing records had no discrepancies. LPA observed a minimum 7-day non-perishable and a 3-day perishable supply of food. There is a meal preparer for the campus, and meal menus are up to date. There are a variety of snacks available for clients. ( LIC809C) The facility outside grounds were also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. There is a swimming pool located on the west side of the facility, which is locked, fenced, and inaccessible to clients. A sample of client and staff files were reviewed during the inspection. All staff that work at the facility have Department of Justice and Child Abuse Clearance Index clearances. A review of administrative records indicate that the facility has paid their current licensing fees. Based on the facility inspection and file reviews this date, there are no deficiencies found at this time. A copy of this report was reviewed and given to facility representative, Julia Savoy, Director of Residential Operations, along with a Confidential Names List (LIC 811).


summary: Facility Evaluation

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Narrative:
On September 10, 2025, at 10: AM, Licensing Program Analyst (LPA) Lisa Bernabe conducted an unannounced inspection and met with Julia Savoy, Director of Residential Operations. The purpose of the visit was to conduct case management follow-up on reports received by Community Care Licensing (CCL) reporting the death of Client 1 (C1) [LIC Confidential Names List was provided to licensee]. On September 8, 2025, it was reported to CCL that on September 2, 2025, C1 left the facility without permission and was subsequently struck by a SPRINTER train. It was further reported that the facility received a call from the San Diego County Medical Examiner's Office on September 3, 2025, at which time facility staff was notified of C1's death.The facility notified the client's family and placing agency. During the visit, LPA Bernabe conducted confidential staff interviews. Special Incident and Law Enforcement Contact Reports were submitted to CCL prior to the visit. No deficiencies were cited during the visit. An exit interview was conducted, and a copy of this report was provided to Julia Savoy, Director of Residential Operations.


facility_name: NEW HAVEN-THOMSON HOUSE

summary: Facility Evaluation

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Narrative:
On June 16, 2021, Licensing Program Analysts (LPAs) Kendal Zirbes and Babatunde Aborchie conducted an annual inspection of the facility. The facility was toured inside and out with facility administrator, DRU ADAMS. The home is a one-story residence with three bedrooms and two bathrooms. At time of this inspection there are zero clients placed at this facility. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were clean and in good repair. The hot water in the client bathroom was measured to be 120 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked medication cart located in the staff office. Cleansers/chemicals are locked and stored in locked drawer within the staff office. Sharp knives are inaccessible and stored in a locked cabinet in the staff office. The First Aid Kit is located in the staff office and contained all required supplies. The facility's smoke detectors were located in each bedroom and in common areas. Smoke detectors were checked and were operable. The carbon monoxide detector located in hallway was operable. There are no guns or weapons in the facility as stated by Administrator Dru Adams. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, and the Visitation policies. The facility outside grounds was also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. LPAs did not review client files, as there were no clients placed at the facility. One staff file was reviewed, and contained all required information. The staff that work at the facility have Department of Justice and Child Abuse Clearance Index clearances. Based on the facility inspection and file reviews on this date, there are no deficiencies found at this time. A copy of this report was reviewed and emailed to facility administrator.

met_with: Administrator Dru Adams


summary: Facility Evaluation

raw_content:
Narrative:
On May 10, 2023, at 10: AM, Licensing Program Analyst (LPA) Carol Anderson conducted an annual/random inspection of the facility. LPA toured the facility inside and out with Program Specialist Julia Savoy. The home is a one story residence with three bedrooms and two bathrooms. At time of this inspection there are no clients placed at this facility. Bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were clean and in good repair. The hot water in the client bathroom was measured to be 118 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored, and locked medication cart located in the staff office. Cleansers/chemicals are locked and stored in locked drawer within the staff office. Sharp knives are inaccessible and stored in a locked cabinet in the staff office. The First Aid Kit is in the staff office and contained all required supplies. The facility's smoke detectors were in each bedroom and in common areas. Smoke detectors were checked and were operable The carbon monoxide detector located in hallway was operable. There are no guns or weapons in the facility as stated by Program Specialist Julia Savoy. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, and the Visitation policies. The facility outside grounds was also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. LPA did not review clients or staff files, as there were no clients or staff working at this facility currently. Based on the facility inspection and file reviews on this date, there are no deficiencies found at this time. A copy of this report was reviewed and emailed to Program Specialist Julia Savoy.


summary: Facility Evaluation

raw_content:
Narrative:
On May 15, 2025, Licensing Program Analyst (LPA) Cynthia Velasquez, conducted an annual inspection of the facility. The facility was toured inside and out with Julia Savoy, Director of Residential Operations. The home is a one story residence with 3 bedrooms and 2 bathrooms. There are no clients in group home. Facility is maintained, although there are no clients, weekly, by maintenance. There are 2 common areas for clients which contain board games, puzzles, television sets, and gaming systems. The dining area has a picnic bench setting for 8. There is an attached bar with 4 stools for clients to observe kitchen and/or table activity. The dining area is open and common area 1 is adjoined. Two stairs lead from dining area to the kitchen which was clean and in good repair. There are 4 stools and a bar for additional seating in the kitchen. LPA observed dishware and cups, silverware, cooking pans and utensils. Due to lack of clients in the home, there are no perishable or non-perishable items. Upon client placement, home will be prepared for their stay with food. The three bedrooms are arranged so that no more than two clients share a room, and there is one client per bed. The bedding included mattress covers, sheets, pillows, and comforters. There are new packaged bedding items in the closet area. There is adequate shelf and closet space for client's belongings. The two bathrooms were clean and in good repair. Clients will have their own sundries, and towels when placed. All hazardous items have been properly made inaccessible to areas where clients will have access. (Continued on 809C) (Continued from LIC809) Cleansers/chemicals are locked and stored in the laundry area. Sharp knives are inaccessible and stored in a locked cabinet in the office. The First Aid Kit is in the staff office and contained all required supplies: Dressings, bandages, scissors, manual, tweezers, and thermometers. The medications were stored and locked in a cabinet in the staff office, as was refrigerator for storing medications requiring temperature control. The medication logs are kept updated and the dispensing records had no discrepancies. There is an attached garage which has a pool table, ping pong table with accessories, and a weight lifting/exercise set. The facility's smoke detectors/carbon monoxide in all bedrooms and common rooms, were operable. Fire extinguishers have been inspected and charged. Facility has no guns or weapons as stated by staff. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Ombudsman Poster, Visitation policies, and events. The facility outside grounds were also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. There are no swimming pools or ponds located on premises. A sample of staff files were reviewed during the inspection. All staff that work at the facility have Department of Justice and Child Abuse Clearance Index clearances. A review of administrative records indicate that the facility has paid their current licensing fees. Based on the facility inspection and file reviews this date, are no deficiencies found at this time. A copy of this report was reviewed and given to facility representative, Julia Savoy, Director of Residential Operations, along with a Confidential Names List (LIC 811).