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Narrative:
interviews reveal that clients are not allowed to pick up the meals in the cafeteria, rather staff pick up the meal containers, and take them back to the cottage. Furthermore, confidential interviews reveal inconsistent information as to the type of bread served during the alleged incident. The allegation that staff served moldy food to C1 may or may not have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. A exit interview was conducted with Alicia Rogers, Program Manager. The appeal rights were explained. Due to printer malfunction, a copy of this report, along with the LIC 811, and a copy of the appeal rights will be emailed to the Facility Administrator. A signed copy of this report will be kept in the Facility file.

Investigation Findings:
13On September 2, 2022, at 10:30 am, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced to the facility and met with Alicia Rogers, Program Manager of A.B. Jessie Polinsky Children's Center, to discuss the investigative finding for the allegation noted above. LPA conducted an inspection of the facility on 06/10/2022 and no deficiencies were observed. LPA Linley interviewed one of one client (C1), two out of three staff (S1, S2), one staff (S3) was unable to be interviewed, and one County Social Worker (CSW). LPA reviewed the following documents during the investigation Weekly Menu's, Unit Rosters, Daily Staffing Shift Worksheets, and Cottage Shift Reports. On June 9, 2022, Community Care Licensing (CCL) received an allegation that staff served moldy food to minor. More specifically, that C1 found mold on the bread served during dinner. Confidential interviews reveal that mold was found on the bread while opening the meal container in the cafeteria. Conflicting UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 09/01/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Alicia Rogers, Program Manager


state: CA

facility_name: A.B. JESSIE POLINSKY CHILDREN'S CENTER

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
out of their pocket and break. Confidential interviews revealed conflicting information regarding the incident, some interviews indicated C1 pushed past staff and other interviews indicated that staff used their legs behind C1's legs to push them out of the office. Other interviews indicated it was not known if staff escorted C1 from the office. As far as C1 hitting their head, some interviews indicate that C1 bumped their head on another staff and was offered medical care and C1 denied medical care. Other interviews indicated it was not known if C1 hit their head or needed medical care. As far as staff putting hands on C1 and bruising them, there is conflicting information. Confidential interviews revealed C1 sustained bruising from climbing fences, while other interviews revealed C1 sustained bruising from staff restraining C1. As far as the allegation of staff grabbing C1's sweatshirt, causing C1's phone to fall out of their pocket and break, there are conflicting statements. Some interviews indicated C1's phone fell out of their pocket as they were running out of the cottage, while other interviews indicate that C1 threw their phone on a bed and the phone fell on the bedframe and broke. Based on confidential interviews that staff physically abused C1, C1 sustained bruising while in care, and staff broke C1's phone, may have occurred, however, is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted and a copy of this report, along with the appeal rights were discussed with Lerone Jenkins, Protective Services Program Manager. Due to printer malfunction, a copy of this report , LIC 811, and appeal rights will be emailed to the Facility Administrator. A copy of the report will be placed in the facility file.

Investigation Findings:
13On September 3, 2022, at 2:10 pm, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced to the facility and met with Lerone Jenkins, Protective Services Program Manager to discuss the investigative findings for the allegations noted above. LPA Gloria Meza-Gonzalez visited the facility on 12/15/2021 and no deficiencies were found. LPA Linley visited the facility on 08/11/2022 at 12:15 pm and no deficiencies were observed. LPA interviewed one out of one client (C1) and six out of six staff (S1-6). LPA reviewed the following documents: Special Incident Reports, S1's employee performance appraisal reports, C1's Child History Report, and Nursing Notes. On December 16, 2021, Community Care Licensing received an allegation that staff physically abused resident, resident sustained bruising while in care, and staff broke the resident's phone. It was reported that staff pushed resident out of the office and resident hit their head, staff put hands on client and bruised them, and that staff grabbed resident's sweatshirt, causing resident's phone to fall UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 09/03/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

complaint_status: unsubstantiated


raw_content:
Narrative:
On September 12, 2022, Community Care Licensing received an allegation that minor was sexually abused while in care. It was reported that minor was raped while at the facility, however, the perpetrator's name is unknown. This complaint was already investigated on 06/17/2021 and was determined to be unsubstantiated. LPA Marisol Lopez conducted an inspection of the facility on June 24, 2021 at 11:15 am and no immediate deficiencies were observed. During the investigation, LPA Darlene Almaraz-Oseguera interviewed two of two children (C1, C2), four staff, and facility administrator were interviewed. An exit interview was conducted, and appeal rights were explained to Alicia Rogers, Protective Services Program Manager. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights will be emailed to the Facility Administrator.

Investigation Findings:
13On September 28, 2022, at 5:30 pm Licensing Program Analyst (LPA) Charmaine Linley conducted an unannounced visit to the facility to deliver the findings of the complaint investigation for the above allegation involving Client (C1) and as identified on the Confidential Names List (811). LPA met with Alicia Rogers, Protective Services Program Manager. The investigation of this allegation was conducted by Special Investigator Annette Renquist of the Community Care Licensing's (CCL) Investigation Branch Bureau. The investigation included one interview with one out of one client (C1) In addition, LPA Linley obtained and reviewed the following documents: Special Incident Reports, copies of the child history report, current client roster, needs and service plan, staff roster, and staff contact information. On September 15, 2022, at 11:15 am, Licensing Program Analyst (LPA) Charmaine Linley inspected the facility. No deficiencies were observed during the visit. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 09/28/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
ground. It was reported that the Maxim staff continued to hold onto the minor's clothing and redirected minor to the hallway. Confidential interviews revealed C1 had a history of running away from the facility. Confidential interviews reported C1 had run into traffic and shown unsafe behaviors when they run away from the facility. Confidential interviews revealed that a plan was put in place that if C1 tried to run away they would grab C1's clothing to avoid C1 from running away. Confidential interviews revealed C1 ran out the door of the hallway and the staff grabbed C1's clothing, which caused C1 to fall on their buttocks. Confidential interviews revealed staff continued to hold onto C1's clothing and while C1 was on the ground, CSW1 intervened and told staff to be careful. Based on confidential interviews, the preponderance of evidence standard has been met regarding the allegation that M1 grabbed C1's clothing, causing them to fall on the ground. This posed a potential Health, Safety, or Personal Rights risk to C1 in care, the facility will be cited for violating Interim Licensing Standards, STRTP, Article 06, 87072(c)(10) Personal Rights. An exit interview was conducted, and appeal rights were discussed with Alicia Rogers, Protective Services Program Manager.. Due to printer malfunctions, a copy of the report, LIC 811, and appeal rights will be emailed to the Facility Administrator. A signed copy of the report will be kept in the Facility file.

Investigation Findings:
13On September 28, 2022, at 5:00 pm, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced to the facility and met with Alicia Rogers, Protective Services Program Managerof A.B. Jessie Polinsky Children's Center to discuss the investigative finding for the allegation noted above. LPA conducted an inspection of the facility on September 1, 2022, at 9:40 am. No deficiencies were observed. During the investigation, LPA interviewed one of one client (C1) two of two staff (S1, S3), one of one County Social Worker (CSW1) and was unable to interview Maxim Healthcare employee (M1), despite multiple attempts to contact them. LPA reviewed the following documents: Daily staffing worksheets, contact information for M1, Nursing notes, and Cottage Log. On September 1, 2022, Community Care Licensing (CCL) received an allegation that staff handled C1 in a rough manner. It was reported that the minor was seen running out of a hallway and a Maxim staff grabbed the minor's clothing to stop them from running away, which caused the minor to fall on the SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 09/28/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

complaint_status: SUBSTANTIATED


raw_content:
Narrative:
inappropriately handled minor in care. It was reported that an overnight staff member twisted C1's arm. It was reported that C1 did not need medical treatment and there were not any marks or bruises. Confidential interviews revealed conflicting information, that S1 did not twist C1's arm. Confidential interviews revealed that S1 stood in the doorway of a client's bedroom redirecting C1 and other clients, due to multiple clients in the same bedroom attempting to use drugs. Confidential interviews revealed that C1 was upset that staff was standing in the doorway and got body spray and sprayed S1's face and eyes. Conflicting interviews revealed that S1 twisted C1's arm, however, specific details could not be recalled, such as the date, time of day, and other clients or staff in the area. The allegation that facility staff member inappropriately handled C1, may or may not have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. A exit interview was conducted and appeal rights were reviewed with Alicia Rogers, Protective Program Services Manager Due to printer malfunction, a copy of this report, along with the LIC 811, and appeal rights will be emailed to the Facility Administrator. A signed copy of this report will be kept in the Facility file.

Investigation Findings:
13On September 28, 2022, at 4: PM, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced to the facility and met with Alicia Rogers, Protective Program Services Manager, of A.B. Jessie Polinsky Children's Center, to discuss the investigative finding for the allegation noted above. LPA Marisol Lopez conducted an inspection of the facility on 01/20/2022 at 11:15 am and no deficiencies were found. LPA Linley conducted an inspection of the facility on 06/10/2022 and no deficiencies were observed. LPA Linley interviewed five of seven clients (C1-5), one client (C7) was unable to be interviewed, despite multiple attempts to contact them, one client (C6) declined to be interviewed, five of five staff (S1-5), and one County Social Worker (CSW1) was unable to be interviewed, despite multiple attempts to contact them. LPA reviewed the following documents during the investigation: Child History Report, Staffing Shift Worksheets, Special Incident Reports, Personnel Report Summary, Nursing Notes, and Shift Reports. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 09/28/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Narrative:
Based on documents reviewed, an inspection, and confidential interviews although the allegation that C1 sustained unexplained bruising while in care may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of the report and appeal rights were provided to Elizabeth Rosas, Program Manger.

Investigation Findings:
13On September 03, 2022, at 2:40 pm, Licensing Program Analyst (LPA) Eduardo Barragan conducted a complaint inspection at A.B. Jessie Polinsky Children's Center and met with Elizabeth Rosas, Program Manger. The purpose of the inspection was to deliver the findings for the above complaint allegation. LPA Gloria Meza-Gonzalez conducted an inspection of the facility on November 03, 2021, and no deficiencies were noted. LPA interviewed two of two clients (C1, C2) and interviewed three of five staff (S1, S2, and S3), yet was unable to interview two staff (S4, S5). LPA reviewed Needs and Services Plan, Incident Reports, and staff notes. The Department has investigated the complaint alleging C1 sustained unexplained bruising while in care. Confidential interviews indicated that the C1 would self-inflict bruises to himself, yet other interviews indicated that they never saw anyone doing anything to the client to cause bruising and were unsure if the client received the bruising at school. All statements led to a conflicting finding. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Eduardo Barragan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 10/03/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Elizabeth Rosas, Program Manger


raw_content:
Narrative:
Based on documents reviewed, an inspection, and confidential interviews, the allegations that due to lack of supervision C1 sustained injuries while in care is unsubstantiated; although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted, and a copy of the report and appeal rights were provided to Elizabeth Rosas, Program Manger.

Investigation Findings:
13On September 03, 2022, at 2:40 pm, Licensing Program Analyst (LPA) Eduardo Barragan conducted a complaint inspection at A.B. Jessie Polinsky Children's Center and met with Elizabeth Rosas, Program Manger. The purpose of the inspection was to deliver the findings for the above complaint allegation. LPA Gloria Meza-Gonzalez conducted an inspection of the facility on November 03, 2021, and no deficiencies were noted. LPA interviewed one client (C1) and interviewed three staff (S1, S2, and S3.) LPA reviewed Needs and Service Plan, Incident Reports, and staff notes. The Department has investigated the complaint alleging due to lack of supervision minor sustained injuries while in care. Confidential interviews indicated that C1 would self-inflict bruises to themself and throw themself to the floor, yet other interviews indicated that C1 had one-on-one supervision and staff never saw anyone doing anything to the client to cause injuries. All statements led to a conflicting finding. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Eduardo Barragan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 10/03/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
Confidential interviews also indicated that C1 and C2 were engaging in inappropriate sexual interactions while in care, yet other interviews stated the opposite. Lastly, confidential interviews indicated that C2 was abusive to C1 while in care, yet other interviews indicated that C2 wasn't abusive to C1 while in care. All statements led to conflicting findings. Based on documents reviewed, an inspection, and confidential interviews, the allegations of C2 sharing explicit videos of C1; the allegations of C1 and C2 engaging in inappropriate sexual interactions while in care; and the allegation of C2 being abusive to C1 while in care to be unsubstantiated; although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted, and a copy of the report and appeal rights were provided to Elizabeth Rosas, Program Manger.

Investigation Findings:
13On October 13, 2022, at 10:10am, Licensing Program Analyst's (LPA's) Eduardo Barragan and Lucero Jauregui conducted a complaint inspection at A.B. Jessie Polinsky Children's Center and met with Elizabeth Rosas, Program Manger. The purpose of the inspection was to deliver the findings for the above complaint allegations. LPA Gloria Meza-Gonzalez conducted an inspection of the facility on October 11, 2021, and no deficiencies were noted. LPA interviewed five clients (C1, C2, C3, C4 and C5), interviewed one Staff (S1), and interviewed one County Worker (CW1.) LPA made multiple attempts to interview one client (C6) and two staff (S2, S3). LPA reviewed Needs and Service Plan, Incident Reports, and staff notes. The Department has investigated the complaint alleging C2 is sharing explicit videos of C1, C1 and C2 engaged in inappropriate sexual interactions while in care and C2 is physically abusive to another C1 in care. Confidential interviews indicated that C2 was not sharing explicit videos of C1, yet other interviews indicated that C2 was sharing explicit videos of C1 to other clients in care. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Eduardo Barragan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 10/13/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
kind of medication that is making them drowsy and it is not known if it is melatonin or some other sleeping medication. It was reported that children were nodding off and sleepy during a visit on 12/22/2021. Confidential interviews revealed that C1 and C2 were not prescribed Melatonin, Benadryl, or any type of sleeping medication. Confidential interviews revealed C1 and C2 would have needed a psychiatrist to prescribe the Melatonin and a JV-220 would have been needed for C1 or C2 to take the medication. Confidential interviews revealed that there was not a psychiatrist or physician that prescribed Melatonin, Benadryl, or any type of sleeping medication. Confidential interviews and records revealed C1 and C2 did not have a JV-220 for any type of medication. Confidential interviews revealed that if C1 or C2 had an allergic reaction, the Nursing unit, would have administered Benadryl. Records reviewed that during the visit on 12/22/2021 the children played games, were active, chatty, eager, and participated in the visit. Records reviewed there were no concerns expressed during the visit about C1 or C2 being drowsy or sleepy during the visit. The allegation that staff is administering medication to C1 or C2 without a prescription, may or may not have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted and appeal rights were reviewed with Alicia Rogers, Protective Services Program Manager. A copy of this report, along with the LIC 811, and appeal rights were provided to Alicia Rogers, Protective Services Program Manager. A signed copy of this report will be kept in the Facility file.

Investigation Findings:
13On October 14, 2022, at 5:45 pm, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced to the facility and met with Alicia Rogers, Protective Services Program Manager of A.B. Jessie Polinsky Children's Center, to discuss the investigative finding for the allegation noted above. LPA Marisol Lopez conducted an inspection of the facility on 01/20/2022 at 10:15 am and no deficiencies were found. LPA Linley conducted an inspection of the facility on 10/01/2022 at 3:00 pm and no deficiencies were observed. LPA Linley interviewed eight staff (S1-8), County Social Worker (CSW1), and was unable to interview C1 and C2, despite multiple attempts to contact them. LPA reviewed the following documents during the investigation: Child History Report for C1 and C2, Nursing notes, and visitation notes. On 01/11/2022, Community Care Licensing (CCL) received an allegation that staff is administering medication to minors without a prescription. It was reported that children are believed to be given some UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 10/14/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
while in care due to lack of supervision and staff are not allowing children to receive phone calls. It was reported that minors were observed during visits to have scratches, bruises, and head bumps. It was reported that staff are inconsistent with phone calls and will say the children are asleep or are busy. It was reported that when the grandfather tries to call, the same thing is told to him. Confidential interviews revealed that C1 and C2 were very active and played outside on the playground and at times obtained scratches or bruises while playing. Confidential interviews revealed C1 and C2 sometimes tripped getting in and out of the toy cars and tricycles, which resulted in bruises to their elbows and knees. Confidential interviews revealed C1 and C2 were prone to accidents and often tripped and fell. Confidential interviews revealed C1 and C2 climbed on chairs, jumped around, lost their balance, and fell into each other. Confidential interviews revealed that C1 or C2 bumped their head on the couch or playground and staff completed a Special Incident Report. Conflicting interviews revealed that C1 and C2 often returned to the cottage with bruises or scratches after monitored visits. Records reviewed indicated C1 and C2 obtained scratches from each other, bumped into each other, tripped, and fell during monitored visits. Confidential interviews revealed that when staff noticed any marks on C1 or C2 a Special Incident Report was completed and C1 or C2 may have seen the nurse. Records reviewed C1 and C2 were seen by the Nurses for bruises and scratches and offered ice or antibiotic ointment. As for the allegation that staff does not allow children to receive phone calls, confidential interviews revealed that clients were allowed to talk on the phone with their mother and father. Confidential interviews revealed that phone calls were often received when C1 and C2 were transitioning to bedtime and they had a short attention span while on the phone call. Confidential interviews revealed if phone calls were received during C1 and C2's naptime, the mother or father, would be asked to call back once C1 and C2 were awake. Records and confidential interviews revealed that only C1 and C2's mother and father were approved for monitored phone calls while at the facility. Confidential interviews revealed C1 and C2's grandfather did not call the facility and was not listed on the approved contact list by the County Social Worker The allegation that C1 and C2 received injuries while in care due to lack of supervision and staff are not allowing C1 and C2 to receive phone calls, may or may not have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted and appeal rights were reviewed with Alicia Rogers, Protective Services Program Manager. A copy of this report, along with the LIC 8811, and appeal rights were provided to Alicia Rogers, Protective Services Program Manager. A signed copy of the report will be placed in the facility file.

Investigation Findings:
13On October 14, 2022, at 5:45 pm, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced to the facility and met with Alicia Rogers, Protective Services Program Manager of A.B. Jessie Polinsky Children's Center, to discuss the investigative findings for the allegations noted above. LPA Marisol Lopez conducted an inspection of the facility on 01/20/2022 at 9:30 am and no deficiencies were found. LPA Linley conducted an inspection of the facility on 10/01/2022 at 3:00 pm and no deficiencies were observed. LPA Linley interviewed six staff (S1-6), County Social Worker (CSW1), and was unable to interview two of two children (C1 and C2), despite multiple attempts to contact them. LPA reviewed the following documents during the investigation: Facility Profile, Facility Personnel Report Summary, C1 and C Clothing Inventory, C1 and C Virtual Assessment Team (VAT) Screening Form, Service Documentation Log, C1 and C Child History Report, COVID- Test Results, and Intake Nursing Admission Notes On 01/11/2022, Community Care Licensing (CCL) received allegations that children received injuries UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 10/14/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Confidential interviews revealed that C1 spit water in S3's face and attempted to walk out of the Gym. Confidential interviews and video recordings reviewed revealed that S1 ran to C1 and pushed C1 back to the Gym wall. Video footage observed indicated that S1 pushed C1 against their shoulder back to the gym wall and S1 used their foot to knock C1's feet out from underneath them, causing C1 to fall on their buttocks. Based on confidential interviews and a review of the gym video footage, the allegation that C1 was injured by staff due to excessive restraint is substantiated. The preponderance of evidence standard has been met. The facility is cited for violation of the California Code of Regulations, Title Division Six, regulation 84072(d)(11) Personal Rights. A exit interview and appeal rights were discussed with Alicia Rogers, Protective Services Manager. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights will be emailed to Facility Administrator. A signed copy of this report will be placed in the facility file.

Investigation Findings:
13On October 26, 2022, at 10:30 am, Licensing Program Analyst (LPA) Charmaine Linley arrived unannounced to the facility and met with A.B. Jessie Polinsky Children's Center Alicia Rogers, Protective Services Program Manager to discuss the investigative finding for the allegation noted above. LPA conducted an inspection of the facility on 09/02/2022 at 10:00 am. No deficiencies were observed. LPA interviewed one of one client (C1) and five out of five staff (S1-5). LPA reviewed the following documents: Daily Staffing Worksheet, dated 08/29/2022, Cottage log for 08/29/22, S1's employee evaluations 01/22/22 and 05/11/22, SIR's, and Video footage from the Gym dated 08/29/2022 from 4:00-5:00 pm. On 08/31/2022, Community Care Licensing (CCL) received an allegation that C1 was injured by staff due to excessive restraint. It was reported that S1 restrained C1, when C1 attempted to leave the facility and pushed and tussled with C1, resulting in bruises on C1's legs. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 10/26/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


raw_content:
Narrative:
Initial Nursing Admission note for C1, Nursing Notes for C2, S Employee Evaluations,, and the Investigation Case Report from Special Investigator Ernestina Bellucco of the Community Care Licensing's (CCL) Investigation Branch Bureau. On July 28, 2022, Community Care Licensing (CCL) received allegations that staff sexually abused C1 and C2 in care, staff inappropriately touched C1 and C2 in care, and staff handled C2 in a rough manner. It was reported that C1 and C2 were sexually abused and touched while at the facility. It was reported that "a long time ago", S5 touched C2 and C3, however, the exact date was unknown. Confidential interviews revealed that there were no inappropriate interactions between clients and staff. Confidential interviews revealed that staff always acted professionally with children in care. Confidential interviews revealed there were no known details or descriptions of sexual abuse, inappropriate touching, or handling C2 in a rough manner. It was reported that S5 touched C2 and C3 "a long time ago." Confidential documents revealed that C3 was placed at the facility for one day and S5 was not scheduled to work at the facility that day. Confidential interviews revealed there are no current or former employees reported in the second staff member named in the allegation. There were no witnesses to the allegations. The allegations that staff sexually abused C1 and C2 in care, staff inappropriately touched C1 and C2 in care, and staff handled C2 in a rough manner may or may not have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, and appeal rights were explained to Lerone Jenkins. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights will be emailed to the Facility Administrator.

Investigation Findings:
13On November 13, 2022, at 1:30 pm, Licensing Program Analyst (LPA) Charmaine Linley conducted an unannounced visit to the facility to deliver the findings of the complaint investigation for the above allegations involving Client (C1) and Client (C2) and as identified on the Confidential Names List (811). LPA met with Lerone Jenkins. Protective Services Program Manager. of A.B.. Jessie Polinsky Children's Center. On 08/03/22 at 10:30 am, Licensing Program Analyst (LPA) Gloria Meza-Gonzalez inspected the facility. No deficiencies were observed during the visit. The investigation of one of the allegations was conducted by Special Investigator Ernestina Bellucco of the Community Care Licensing's (CCL) Investigation Branch Bureau. LPA Linley completed the investigation of the second and third allegations. The investigation included one interview with one out of three clients (C2), C1 was unable to be interviewed due to being absent from the facility, C3 was unable to be interviewed, and interviews with fourteen staff (S1-14). LPA Linley obtained and reviewed the following documents: Special Incident Reports, copies of the child history reports for C1 and C2, Child History Report for C1, UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: A.B. JESSIE POLINSKY CHILDREN'S CENTERFACILITY NUMBER: VISIT DATE: 11/04/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Lerone Jenkins, Protective Services Program Manager


facility_name: BETTY JO MCNEECE RECEIVING HOME

raw_content:
Narrative:
On 12/04/2020, the Department received an allegations that staff failed to provide a safe environment for C2 and lack of supervision resulting in inappropriate touching between clients. Confidential interviews revealed conflicting information to whether staff failed to provide a safe environment for C2 resulting in C1 being inappropriately touched on C2's private areas by C1. There were no staff or client witnesses to the alleged incident. Additional information revealed that C1 was under constant supervision due to C1's behavior. Based on confidential interviews, the allegations that staff failed to provide a safe environment for C2 and lack of supervision resulting in inappropriate touching between clients may or may not have occurred, the allegation is not supported or proven by the evidence gathered. Therefore, the allegations are determined to be unsubstantiated. Exit interview conducted and a copy of this report, and appeal rights will be emailed to the facility Administrator, Pablo Cerda for signature. A signed copy of the report will be placed in the facility file.

Investigation Findings:
13On 04/30/2021, at 02: PM, Licensing Program Analyst (LPA) Gloria Meza-Gonzalez conducted an unannounced tele-inspection, via Microsoft Teams, of the facility due to COVID 19. LPA Meza-Gonzalez met with Facility Administrator (FA) Pablo Cerda. The purpose of the tele-inspection is to deliver and discuss the investigative findings for the allegations noted above. On 12/09/ LPA Marisol Lopez initiated the complaint investigation. During the investigation, LPA Meza-Gonzalez interviewed five out of six clients (C1, C3, C4, C5 and C6) and seven out of eight staff (S1, S2, S3, S4, S5, S6, and S7) and Probation officers (see confidential names list, LIC 811, dated April 30, 2021). LPA Meza-Gonzalez reviewed the following documentation: special incident report (SIR) and C1' s needs and service plan UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Stephanie Hudak LICENSING EVALUATOR NAME: Gloria Meza-Gonzalez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: BETTY JO MCNEECE RECEIVING HOMEFACILITY NUMBER: VISIT DATE: 04/30/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Pablo Cerda


raw_content:
Narrative:
On 07/12/2021, Community Care Licensing (CCL) received an allegation that staff did not follow emergency intervention plan resulting in Client #2 (C2) and Client #3 (C3) physically assaulting (C1). Confidential interviews revealed that C2 and C3 got into a physical altercation with C1 due to C1 leaving client #4 (C4) behind during an AWOL. Additional information revealed that staff failed to use emergency intervention to separate C2 and C3 from physically assaulting C1; staff did not conduct a manual restraint when C2 was demonstrating a level of danger. Based on confidential interviews and documentation reviewed the allegations that C2 and C3 physically attacked C1 while in care is substantiated. This poses a potential health, safety and personal rights risk of harm to clients placed in care. The facility is being issued a citation in accordance with Title 22 regulations. Division 6, Chapter 1: Responsibility for Providing Care and Supervision section code 80078 (a). See page LIC809d for the cited deficiencies. An exit interview was conducted, and appeal rights discussed. Exit interview conducted and a copy of this report, LIC811 and appeal rights were given to the PA Cerda. ***This is an amended report***

Investigation Findings:
13On 12/10/2021 at 09: AM, Licensing Program Analyst (LPA) Gloria Meza-Gonzalez conducted an unannounced complaint inspection at the facility. LPA Meza-Gonzalez met with Program Administrator (PA) Pablo Cerda and Social Worker Supervisor (SWS) Alma Garcia to discuss and deliver the investigative findings for the allegations noted above. On 07/21/2021 at 3: PM, LPA Carol Anderson conducted a safety inspection; and there were no safety issues observed. Investigator Ernestina Bellucco with Community Care Licensing Investigative Branch conducted the complaint investigation regarding the above allegations. During the investigation, Investigator Bellucco interviewed PA, Deputy Director, SWS, Staff #1 (S1), Staff #2 (S2), Staff #3 (S3), Staff #4 (S4) and Client #1 (C1) (see confidential name list, LIC811, dated 12/10/2021). Investigator Bellucco reviewed special incident reports, police report, pictures, medical reports, facility roster, staff roster, house rules, Law Enforcement contacts, daily roster, communication log, and case files. See LIC9099C for continuation SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Gloria Meza-Gonzalez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: BETTY JO MCNEECE RECEIVING HOMEFACILITY NUMBER: VISIT DATE: 12/10/2021

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Pablo Cerda and Alma Garcia


raw_content:
Narrative:
On January 20, 2022, the Department received a complaint report, with the allegation that staff did not provide a safe environment leading to Client #1 (C1) sustaining injury. Confidential interviews revealed S7 was transporting bikes out of the facility due to C1 using the bikes to be absent from care. Additional interviews revealed that C1 was upset that the bikes were being removed therefore C1 jumped on the truck while it was moving. Confidential interviews revealed conflicting statements that S7 ran over C1's foot while C1 jumped on the moving truck that S7 was driving. Based on record reviews and confidential interviews, that S7 did not provide a safe environment leading to C1 sustaining injury is unsubstantiated. The details gathered for the incidents did not provide a preponderance of evidence to prove or disprove the allegations that S7 ran over C1's foot. LPA Meza-Gonzalez conducted an exit interview and provided a copy of this report, appeal rights and LIC811 was given to SWS Garcia

Investigation Findings:
13On January 24, 2023, at 12: PM, Licensing Program Analyst (LPA) Gloria Meza-Gonzalez conducted an unannounced complaint inspection at Betty Jo McNeese Receiving Home. LPA Meza-Gonzalez met with Program Administrator (PA) Evelyn Sanchez and Social Worker Supervisor (SWS) Alma Garcia. The purpose of the inspection was to deliver the findings for the above complaint allegation. LPA Meza-Gonzalez conducted an inspection of the facility on January 27, 2022, and no deficiencies were noted. During the investigation, LPA Meza-Gonzalez reviewed the needs and service plan, staff scheduling, staff contact information, client roster, and special incident reports(SIR). LPA Meza-Gonzalez interviewed five out of six clients (C1, C2, C3, C4, and C5) (see confidential name list, LIC811, dated: January 24, 2023) and seven out of eight staff (S1, S2, S3, S4, S5, S6, and S8). C6 declined to be interviewed. LPA Meza-Gonzalez was not able to interview S7 because LPA Meza-Gonzalez's attempts were not returned. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Gloria Meza-Gonzalez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: BETTY JO MCNEECE RECEIVING HOMEFACILITY NUMBER: VISIT DATE: 01/24/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Evelyn Sanchez and Alma Garcia


raw_content:
Narrative:
On February 4, 2022, the Department received a complaint report, with the allegations that staff did not follow the emergency intervention plan resulting in youths engaging in a physical altercation, staff not properly supervising youths in care and the facility does not meet the C1's hygiene needs. Confidential interviews revealed conflicting statements regarding staff not following the emergency intervention plan when clients have physical altercations. Confidential interviews revealed conflicting statements revealed that staff would let clients fight and not separate them. Confidential interviews revealed conflicting statements as to whether the staff is supervising the clients. Confidential interviews reveal conflicting statements that staff has not assisted C1 with C1's hair and has prompted C1 to bathe. On the other hand, interviews revealed staff has assisted with C1's hair and has directed C1 to bathe. Based on record reviews and confidential interviews, that staff did not follow the emergency intervention plan resulting in youths engaging in a physical altercation, staff not properly supervising youths in care and the facility does not meet the C1's hygiene needs is unsubstantiated. The details gathered for the incidents did not provide a preponderance of evidence to prove or disprove the allegations that staff did not follow the emergency intervention plan resulting in youths engaging in a physical altercation, staff not properly supervising youths in care and the facility does not meet the C1's hygiene needs. LPA Meza-Gonzalez conducted an exit interview and provided a copy of this report, appeal rights and LIC811 was given to SWS Garcia.

Investigation Findings:
13On January 24, 2023, at 02: PM, Licensing Program Analyst (LPA) Gloria Meza-Gonzalez conducted an unannounced complaint inspection at Betty Jo McNeese Receiving Home. LPA Meza-Gonzalez met with Program Administrator (PA) Evelyn Sanchez and Social Worker Supervisor (SWS) Alma Garcia. The purpose of the inspection was to deliver the findings for the above complaint allegation. LPA Meza-Gonzalez conducted an inspection of the facility on February 9, 2022, and no deficiencies were noted. During the investigation, LPA Meza-Gonzalez reviewed the needs and service plan, staff scheduling, staff contact information, client roster, and special incident reports(SIR). LPA Meza-Gonzalez interviewed three clients (C1, C2, and C3) (see confidential name list, LIC811, dated: January 24, 2023) and four out of six staff (S1, S2, S3, and S5). LPA Meza-Gonzalez was not able to interview S4 and S6 because LPA Meza-Gonzalez's attempts were not returned. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Gloria Meza-Gonzalez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: BETTY JO MCNEECE RECEIVING HOMEFACILITY NUMBER: VISIT DATE: 01/24/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
On February 11, 2022, the Department received a complaint report, with the allegations that the staff does not prevent inappropriate sexual behavior between C4 and C5, staff does not prevent altercations between youths and due to lack of supervision drugs are being brought into the facility. Confidential interviews revealed inconsistency that staff did not prevent C4 and C5 from inappropriate sexualized behavior. Confidential interviews revealed that does re-direct youth from engaging in inappropriate touching in the facility. Confidential interviews revealed inconsistency that staff did not prevent youths from physical altercations. Confidential interviews revealed that staff has had training in emergency intervention and has utilized the training when attempting to prevent youth from engaging in physical altercations. Confidential interviews revealed that staff has conducted on the outside and inside of the facility however youths hide the drugs on their person. Based on record reviews and confidential interviews, the staff does not prevent inappropriate sexual behavior between C4 and C5, staff does not prevent altercations between youths and due to lack of supervision drugs being brought into the facility are unsubstantiated. The details gathered for the incidents did not provide a preponderance of evidence to prove or disprove the allegations. LPA Meza-Gonzalez conducted an exit interview and provided a copy of this report along with appeal rights to SWS Garcia.

Investigation Findings:
13On February 3, 2023, at 10: AM, Licensing Program Analyst (LPA) Gloria Meza-Gonzalez conducted an unannounced complaint inspection at Betty Jo McNeese Receiving Home. LPA Meza-Gonzalez met with Social Worker Supervisor (SWS) Alma Garcia. The purpose of the inspection was to deliver the findings for the above complaint allegations. LPA Meza-Gonzalez conducted an inspection of the facility on February 17, 2022, and no deficiencies were noted. During the investigation, LPA Meza-Gonzalez reviewed the client roster, intake packet, discharge summary/release, assessment, needs and service plan, mental health screening tool, incident reports, staff transcripts, degree, employment application, and training. LPA Meza-Gonzalez interviewed four clients (C2, C3, C6, and C8) (see confidential name list, LIC 811 dated February 3, 2023), and seven out of eight staff (S1, S2, S3, S4, S6, S8 and S13). C6 declined to be interviewed. C1 & C5 declined to be interviewed. C4's whereabouts are unknown. S5 was unavailable. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Gloria Meza-Gonzalez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: BETTY JO MCNEECE RECEIVING HOMEFACILITY NUMBER: VISIT DATE: 02/03/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Alma Garcia


raw_content:
Narrative:
On May 13, 2022, the Department received a complaint alleging that staff did not provide adequate supervision to minors while in care. Confidential interviews revealed inconsistency regarding staff providing adequate supervision which resulted in C1 having sexual relations with C2 while in care. It was alleged that C1 helped sneak C2 into the facility to have sexual relations in C1's room. Confidential interviews disclosed that staff were always supervising the clients in care, therefore, C2 could not have been able to sneak into the facility without being noticed. Based on record reviews and confidential interviews, the staff did not provide adequate supervision to C1 while in care is unsubstantiated. The details gathered for the incidents did not provide a preponderance of evidence to prove or disprove the allegation. LPA Meza-Gonzalez conducted an exit interview and provided a copy of this report along with appeal rights to PA Sanchez.

Investigation Findings:
13On March 8, 2023, at 10: AM, Licensing Program Analyst (LPA) Gloria Meza-Gonzalez conducted an unannounced complaint inspection at Betty Jo McNeese Receiving Home. LPA Meza-Gonzalez met with Program Administrator (PA) Evelyn Sanchez. The purpose of the inspection was to deliver the findings for the above complaint allegations. LPA Meza-Gonzalez conducted an inspection of the facility on May 18, 2022, and no deficiencies were noted. During the investigation, LPA Meza-Gonzalez reviewed Client #1 (C1)'s (see confidential name list, LIC 811, dated March 8, 2023) intake sheet, discharge summary/release, assessment, needs and service plan, mental health screening tool, and special incident reports. LPA Meza-Gonzalez interviewed three out of two clients (C1, C3, C5) and three staff (S1, S2, and S3). C2 was unable to be located and C4 declined to be interviewed. See Page 2 - LIC9099c UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Gloria Meza-Gonzalez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: BETTY JO MCNEECE RECEIVING HOMEFACILITY NUMBER: VISIT DATE: 03/08/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Evelyn Sanchez


summary: Facility Evaluation

raw_content:
Narrative:
On today's date, Licensing Program Analyst (LPA) Jose Gonzalez arrived to Betty Jo McNeece Receiving Home to conduct an interview with resident 1 identified on the Confidential Names List (LIC 811) dated July 12, 2021. The interview was in regards to an investigation not pertaining to Betty Jo McNeece Receiving Home . A copy of this report along with the LIC 811 was reviewed with and emailed to Pablo Cerda. Pablo Cerda agreed to sign reports and will email signed reports to LPA. Signed reports will be placed in the facility file.

report_type: Facility Evaluation

met_with: Pablo Cerdea


summary: Facility Evaluation

raw_content:
Narrative:
On 08/19/2021 at 09: AM, Licensing Program Analysts (LPAs)Gloria Meza and LPA Danielle Garcia conducted an unannounced inspection at the Temporary Shelter Care Facility (TSCF). The purpose of this inspection is to conduct an annual inspection. LPA Meza and LPA Garcia met with Program Administrator (PA) Pablo Cerda and Social Worker Supervisor II I(SWS) Alma Garcia. The TSCF has a capacity of 30 clients, mixed gender, ages 0-17 years of age. This program provides emergency shelter for the Imperial County. There currently are ten children in care. LPA Meza, LA Garcia, SWS Garcia and PA Cerda inspected the interior and exterior of the facility at 10: AM. The facility is a one-story building. LPA Meza and LPA Garcia observed the following: There are five staff offices, a medical office, storage closets for cleaning supplies and personal protective equipment (PPE)s. The client records are kept in a lock cabinet in the lock control center. LPA Meza reviewed ten client files. LPA Meza observed the client files to complete and in order. LPA Garcia interviewed five clients (see Confidential Name List, LIC 811: dated 08/19/2021). The Medication Administration Records (MARs) are kept in the medical office. LPA Meza reviewed MARs. LPA Meza observed the facility using the correct MARs, LIC 622A and LIC 622B, and Centrally stored and destruction record, LIC622 are complete and in order. Staff files are kept in the administrator office in a lock cabinet. LPA Meza reviewed nine staff files. LPA Meza observed the staff files to complete and in order. The medication is locked in a cabinet in the locked medical office. There is a communal area is a sitting area. LPA Meza and LPA Garcia observed two age appropriate play areas. There are four closets and the honor room, in the communal area. Closet #1 is points room/prize room. Closet #2 has arts and crafts. Closet #3 has hygiene products and age appropriate shoes. Closet #4 has school supplies, prizes, extra toys for the children and the honor room. The honor room has a TV, video games and couch. See page 2. The boys' dorm, ages 6-17 years old, has five rooms with two twin beds in each room and one room with a single twin bed. Each room has plenty of closet and storage space. The hot water in the boys' bathroom measured at 109 degrees Fahrenheit in which is within Community Care Licensing (CCL) Regulation 105 degrees to 120 degrees Fahrenheit. Each bed had proper bedding and linen. In the boys' hallway there is a locked janitor's room, staff office/supplies room, a room for age appropriate clothing and a file/storage room. The girls' dorm, ages 6-17 years old, has six rooms with two twin beds in each room and one room with a single twin bed. The hot water in the girls' bathroom measured at 105 degrees Fahrenheit which is within CCL Regulations of 105 degrees to 120 degrees Fahrenheit . Each bed had proper bedding and linen. In the girls' hallway there is a storage closet, electrical room, and a room for appropriate clothing. The facility has a library with age appropriate books. The facility has a room used for visitation, staff training, arts/crafts and COVID-19 isolation. The room has a storage closet two beds, a crib, and a bathroom. LPA Meza observed two nurseries for children ages 0-5. In nursery #1 there is five cribs and one toddler beds and one changing table. The facility is currently not using nursery #2. The hot water in the nurseries measured at 105 degrees Fahrenheit in which is within CCL Regulations of 105 degrees to 120 degrees Fahrenheit. The nurseries are stocked with age appropriate diapers and hygiene products. The room next to the nursery #1 has stores clothing, hygiene products and diapers. The laundry room stores additional car seats for children ages 0-8 years old and additional clothing for the nursery. The laundry room has two washers and two dryers. The kitchen has seven days of non-perishable and three days of perishable food. Menus and daily activities are posted. The smoke detectors are hardwired throughout the facility. The facility last fire drill was held on 08/19/21 at 10: AM. The carbon monoxide was checked and operable. The facility appeared clean, sanitary and in good repair. The entire facility has central heating and air-conditioning. The clients' personal rights and the Office of the ombudsman information is posted by entrance to the cafeteria. The facility's physical plant meets the minimum requirements of Title 22 regulations. This annual inspection will be extended to conduct staff interviews. An exit interview conducted; a copy of this report was given to PA Cerda.

visit_type: Annual


summary: Facility Evaluation

raw_content:
Narrative:
On August 26, 2021 at 10: AM, Licensing Program Analysts (LPA) Gloria Meza-Gonzalez conducted an unannounced inspection. LPA Meza-Gonzalez with Program Administrator (PA) Pablo Cerda. The purpose of this inspection is to complete the annual inspection from 08/19/2021 for the Temporary Shelter Care Facility (TSCF). TSCF has a capacity of 30 clients, mixed gender, ages 0-17 years of age. This program provides emergency shelter care for Imperial County. LPA Meza-Gonzalez interviewed four staff. Based on observations made during the inspection, the facility meets California Code of Regulations, Title 22. An exit interview conducted, and a copy of this report along with will be provided to PA Cerda.

visit_type: Case Management


summary: Facility Evaluation

raw_content:
Narrative:
on 1/27/2022 at 9: AM, Licensing Program Analyst (LPA) Gloria Meza-Gonzalez conducted an unannounced inspection. LPA Meza-Gonzalez met with Program Administrator (PA) Pablo Cerda and Program Manager (PM) Evelyn Sanchez. The purpose of the inspection is to conduct a case management to issue an amended report dated 12/10/ An exit interview was conducted and this report was given to PA Cerda.

met_with: Pablo Cerda and Evelyn Sanchez


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst Latricia Rogers & Licensing Program Manager Angela King conducted a case management inspection April 6,2023 @ 11:10am, based on the number of relevant law enforcement contacts reported by the facility, pursuant to Health and Safety Code section 1538.7. During this inspection, 5 out of Direct Care Staff and 3 discharged youth files were reviewed. 2 out of Direct Care Staff and 0 out of 0 youth were interviewed. (See the Confidential Names List, LIC 811, dated April 6, 2023). The Plan of Operation including policies and procedures were reviewed. Based on the analysis of the confidential interviews and youth file review including the Child and Adolescent Needs and Strengths (CANS), the licensee uses trauma-informed and evidence-based de-escalation and intervention techniques when staff is responding to the behavior of a youth residing in the facility. Interviews with staff indicate the licensee prohibits calls or threats to call law enforcement as a form of discipline. LPA Rogers observed documentation of completed training on policies and procedures on when and how to involve law enforcement in response to an incident. Training records show staff have been trained on Emergency Intervention as required. The licensee is contacting law enforcement in accordance to their Emergency Intervention Plan when there is an immediate risk of serious harm to a child or others. There are no deficiencies cited at this time. A copy of this report was discussed and provided to Evelyn Sanchez- Program Manager and Renee Robles- Deputy Director

met_with: Evelyn Sanchez- Program Manager


summary: Facility Evaluation

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Narrative:
On May 8, 2023, the California Department of Social Service (CDSS) hosted a virtual meeting with the Imperial County regarding its temporary shelter care facility, Betty Jo McNeese Receiving Home (Betty Jo). The meeting was facilitated by CCLD Deputy Director Kevin Gaines via the Microsoft TEAMs platform to discuss the licensing violations contained in the letter that CCLD issued to the County dated 08/12/2022. Participants in the meeting included: CCL representatives, Program Administrator (PA) Jean Chen, Assistant Program Administrators (APAs) Kimberly Taylor and Angela Carmack, Riverside Licensing Program Managers Natasha Dunlap and Ann Valenzuela, Staff Services Manager II Marisa Sanchez CDSS' Children and Family Services Division (CFSD) representatives: System of Care Branch Chief Sara Rogers, System of Care Health Program Specialist II (HPS) Dianna Wagner County of Imperial Child Welfare Services representatives: Deputy Director (DD) Paula Llanas, Assistant Director (AD) Iris Montes, Imperial County Department of Social Services - Children and Family Services Division Renee Robles and Tracy Shiro Consultant/Contractor (CC) for Betty Jo. The purpose of the meeting was to discuss Betty Jo's noncompliance with the temporary shelter care facility requirements provided in Health and Safety Code Section 1530.8 and the Temporary Shelter Care Facility Interim Licensing Standards. Discussion included Imperial's plan to correct the violations and CFSD technical assistance opportunities. *** Continued on Page 2*** CDSS requested a written plan of correction within 30 days, no later than June 7,2023. CDSS will further consider Imperial's plan of correction and will schedule another meeting with the County to discuss any proposed modifications to the plan or further technical assistance that can be provided by CDSS. A copy of this report was electronically sent to Renee Robles. The signed copy will be retained in CCLD's Betty Jo facility file.

met_with: Renee Robles


summary: Facility Evaluation

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Narrative:
On August 31, 2023 at 10: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced inspection at Betty Jo McNeece Receiving Home. The purpose of this inspection is to conduct an annual inspection. LPA Jauregui met with Evelyn Sanchez, Administrator. The facility has a capacity of 30 clients, mixed gender, ages 0-17 years of age. This program provides emergency shelter for the Imperial County. There is currently one children in care. LPA Jauregui inspected the interior and exterior of the facility. The facility is a one-story building. LPA Jauregui observed the following: There are five staff offices, a medical office, storage closets for cleaning supplies and personal protective equipment (PPE)s. The client records are kept in a lock cabinet in locked Administrator office. LPA Jauregui reviewed one client file. LPA Jauregui observed the client file to complete and in order. The Medication Administration Records (MARs) are kept in the medical office. The medication is locked in a cabinet in the locked medical office. LPA Jauregui reviewed MARs. Staff files are kept in the administrator office in a lock cabinet. LPA Jauregui reviewed five staff files. The staff files have the acknowledgement of child abuse reporting requirements and criminal record clearances. LPA observed the following items posted by entrance of cafeteria: Clients' personal rights and Office of the ombudsman information. LPA observed Activity Schedule and Meal Menu in the entrance hallway of the facility. Facility Sketch with Evacuation plan was posted in each section of the facility. Emergency Disaster Plan dated 3/28/23 was reviewed. The Recreational Area consists of a communal area with couches, TV, communal table with chairs, three closets, restroom, Honor Room, and a toddler play area. Closet #1 is the Point Store with age appropriate prizes. Closet #2 is the Hygiene Closet which was observed with shoes, socks and personal hygiene products. Closet #3 has school supplies, prizes, and extra toys for the children CONTINUED.... The boys' dorm, ages 6-17 years old, has five rooms with two twin beds in each room and one room with a single twin bed. Each room has plenty of closet and storage space. The hot water in the boys' bathroom measured at 105.2 degrees Fahrenheit in which is within Community Care Licensing (CCL) Regulation 105 degrees to 120 degrees Fahrenheit. Each bed had proper bedding and linen. In the boys' hallway there is a locked janitor's room, staff office/supplies room, a room for age appropriate clothing and a file/storage room. The girls' dorm, ages 6-17 years old, has six rooms with two twin beds in each room and one room with a single twin bed. The hot water in the girls' bathroom measured at 105 degrees Fahrenheit which is within CCL Regulations of 105 degrees to 120 degrees Fahrenheit . Each bed had proper bedding and linen. In the girls' hallway there is a storage closet, electrical room, and a room for appropriate clothing. The facility has a library with age appropriate books. The facility has a room used for independent study, staff training, and arts/crafts. LPA Jauregui observed nursery for children ages 0-5. LPA observed 2 cribs and 4 toddler beds. All beds can be convertible crib/toddler bed. A hallway behind the nursery has a closet stocked with age appropriate diapers and hygiene products. The laundry room stores additional car seats for children ages 0-8 years old and additional clothing for the nursery. The laundry room has two washers and two dryers. LPA Jauregui observed all chemicals to be in locked cabinets. The kitchen has seven days of non-perishable and three days of perishable food. The smoke detectors are hardwired throughout the facility. Fire Extinguishers are located in each section of the facility and last inspected on 3/29/23. The facility appeared clean, sanitary and in good repair. The entire facility has central heating and air-conditioning. The facility's physical plant meets the minimum requirements of Title 22 regulations. An exit interview conducted and a copy of this report was provided to Evelyn Sanchez, Administrator.

met_with: Evelyn Sanchez, Admminstrator


summary: Facility Evaluation

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Narrative:
On November 20, 2023, Imperial County submitted a revised Plan of Correction that has been accepted and no additional Plan of Correction is being requested at this time. In comparing shelter data reported by Imperial County, the year 2022 to the year 2023, there has been a decrease trend for the length of stay, total number of 10 day overstay and the total number of 30 day overstays of children in care. In an effort to continue to provide collaboration and technical assistance, System of Care and Community Care Licensing (CCL) will meet with Imperial County every quarter. A copy of this report was sent to Renee Robles. The signed copy will be retained in CCL's Betty Jo facility file.


summary: Facility Evaluation

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Narrative:
On June 12, 2025, at 10: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced visit at the facility. The purpose of the visit is to interview FC1 regarding their previous placement. LPA Jauregui conducted a safety inspection of the facility with Diana Villarreal, Social Worker Supervisor I and no deficiencies were observed. An exit interview was conducted and a copy of this signed report was provided to Diana Villarreal, Social Worker Supervisor I.


summary: Facility Evaluation

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Narrative:
On October 30, 2025 at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced inspection at Betty Jo McNeece Receiving Home. The purpose of this inspection is to conduct an annual inspection. LPA Jauregui met with Diana Villareal, Social Worker Supervisor I. The facility has a capacity of 30 clients, mixed gender, ages 0-17 years of age. This program provides emergency shelter for the Imperial County. There is currently four children in care. LPA Jauregui inspected the interior and exterior of the facility. The facility is a one-story building. LPA Jauregui observed the following: There are five staff offices, a medical office, storage closets for cleaning supplies and personal protective equipment (PPE)s. Medication is maintained locked in medication cart in staff office/locker room. LPA observed the following items posted in the facility: Personal Rights, Foster Bill Youth of Rights, Facility License, Emergency Disaster Plan, and Facility Sketch with a Evacuation Plan posted in each section of the facility. Client and staff files are maintained locked in staff offices. LPA reviewed four client files and four staff files. All files were observed to be complete and in order. The Recreational Area consists of a communal area with couches, television, furniture, three closets, restroom, Honor Room, and a toddler play area. Closet #1 is the Point Store with age appropriate prizes. Closet #2 is the Hygiene Closet which was observed with shoes, socks and personal hygiene products. Closet #3 has school supplies, prizes, and extra toys for the children. Additionally, the Vault room stores additional games and toys for children. Continued.... The boys' dorm, ages 6-17 years old, has five rooms with two twin beds in each room and one room with a single twin bed. Each room has plenty of closet and storage space. Each bed has proper bedding and linen. In the boys' hallway there is a locked janitor's room, staff office/supplies room, a room for age appropriate clothing and a file/storage room. The girls' dorm, ages 6-17 years old, has six rooms with two twin beds in each room and one room with a single twin bed. Each bed has proper bedding and linen. In the girls' hallway there is a storage closet, electrical room, and a room for appropriate clothing. The facility has a library with age appropriate books. The facility has a room used for independent study, staff training, and arts/crafts. The facility has a nursery for children ages 0-5. LPA observed beds that are convertible, into a crib or toddler bed. LPA observed a hallway behind the nursery has a closet stocked with age appropriate diapers and hygiene products. The laundry room stores additional car seats for children ages 0-8 years old and additional clothing for the nursery. The laundry room has two washers and two dryers. LPA Jauregui observed all chemicals to be in locked cabinets. The kitchen has seven days of non-perishable and three days of perishable food. LPA observed sharps to be locked in kitchen drawer. The smoke detectors are hardwired throughout the facility. Fire Extinguishers are located in each section of the facility and last inspected on 1/16/2025. The facility appeared clean, sanitary and in good repair. The entire facility has central heating and air-conditioning. The hot water temperature was measured to be at 108.5 degrees Farenheit. Based on today's inspections there are no deficiencies observed. An exit interview was conducted and a copy of this report was provided to Diana Villareal, Social Worker Supervisor I.


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Narrative:
Confidential interviews indicated C1 was given a snack that they did not like causing C1 to become upset. Consistent confidential interviews indicated C1 was jumping over the counters in the kitchen and ignoring staff verbal prompts to leave the dining room area. Confidential interviews disclosed C1 then got out of the dining room area along with S1 and S3. Confidential interviews indicated C1 attempted to squirm their way back into the dining room, however, as S3 was closing the door, C1 and S3 made physical contact causing C1 to fall to the floor. Confidential interviews indicated C1 attempted to attack S3 and S2 arrived and stood between C1 and S3. Confidential interview stated S2 "pushed" C1 to keep C1 away from S3; however, the statement was recanted, and it was stated that S2 "continued" to keep C1 away from S3. During the investigation, LPA reviewed video surveillance recording of the incident and obtained the Imperial County Sheriff's Office (ICSO) incident report. According to LPA observation of the video recording surveillance and ICSO incident report, LPA received consistent information that S2 pushed C1. Based on confidential interviews and records reviewed, the allegation that staff pushed minor in care is SUBSTANTIATED because the preponderance of the evidence standard has been met. This posed an immediate health, safety, or personal rights risk to youth in care. The facility is being cited for violation of Title 22, Division 6, Section 84072(d)(1) Personal Rights. [See Lic9099d]. An exit interview was conducted and a plan of correction was developed with Diana Villarreal, Social Worker Supervisor I. A copy of this signed report, LIC 9099D and appeal rights were provided to Diana Villarreal, Social Worker Supervisor I.

Investigation Findings:
13On December 22, 2025 at 1: PM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Diana Villarreal, Social Worker Supervisor I to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on October 9, 2025, and no immediate deficiencies were noted. During the investigation, LPA Jauregui interviewed five staff (S1-S5), and one client (C1). Pertinent documents were obtained. On October 7, 2025, Community Care Licensing (CCL) received allegation that staff pushed a minor in care. It was reported that C1 was pushed by S3 at the facility. It was reported that C1 went into the kitchen area when they were not allowed to, which caused S3 to push C1 across the room and mash C1 into the door. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: BETTY JO MCNEECE RECEIVING HOMEFACILITY NUMBER: VISIT DATE: 12/22/2025

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


facility_name: CHILDREN'S RECEIVING HOME OF SACRAMENTO

summary: Facility Evaluation

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Narrative:
On 06/30/2021, starting at approximately AM, Licensing Program Analyst (LPA) conducted an on-site inspection of this facility. LPA was met by Administrators Georgeta Muresan and Elisianna Rios. The purpose of this inspection was to confirm that the Temporary Shelter Care Facility (TSCF) has been vacated of clients. LPA was given a tour of the interior and exterior areas of the program's physical plant--no indications of ongoing placements were observed. This TSCF side of the Children's Receiving Home of Sacramento (CRH) is closing--Community Care Licensing (CCL) was formally notified of this closure via a letter dated 06/28/2021 citing the reason for the closure as the "termination of the Emergency Shelter Care Contract by Sacramento County effective June 30, 2021." The posted licenses were surrendered to this LPA. A closure plan was also obtained by this LPA. No citations were issued as a result of this inspection. Exit interview conducted; a copy of this report is being provided to the facility.

met_with: Georgeta Muresan; Elisianna Rios


facility_name: CHILDREN'S RECEIVING HOME TSCF

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Narrative:
Camera footage review of the incident indicates that S2 moved from the common area to the staff office and C1 also moved themselves and their chair closer to the staff door. S1 responded at the staff office door and appeared to ask that C1 move the chair back and themselves back to the table where C1 was seated prior. S1 then attempted to close the staff door but C1, being seated outside the staff door, extended their leg, preventing the door from closing. S1 then raised their own foot in an effort to move C1's leg and when that did not work, S1 moved C1's leg with their hand and closed the staff door. During the camera footage review, it was acknowledged by the administrator and administrator in training, that there did not appear to be any reason for S1 to have placed hands on C1 as it did not appear that C1 was exhibiting any behaviors that warranted S1 to make physical contact with C1. As a result of the investigation conducted including camera footage review and interviews conducted, the allegation that staff handled minor in a rough manner is SUBSTANTIATED meaning the "preponderance of the evidence" standard has been met. Facility was cited for violation of the Interim Licensing Standards section WIC 16001.9(a) Personal Rights as youth have a right to be free of any actions of a punitive nature while in care. C1 was not exhibiting any behavior that posed a danger to themselves or others when S1 placed their foot and/or hand on C1 which is punitive. Exit interview was conducted with Ms. Muresan and Mr. DeSantiago and documentation, along with appeal rights, were provided to the facility.

Investigation Findings:
13Licensing Program Analyst (LPA) Tamara Hill conducted a complaint inspection on 7/3/25 at 10: AM and met with Georgeta Muresan & Aleksei DeSantiago to deliver findings on the complaint allegations as stated. LPA Hill informed Ms. Muresan and Mr. DeSantiago that the complaint investigation included an initial inspection to the facility on 6/17/25 where camera footage and incident report was reviewed for a 6/13/25 incident and interviews were conducted for C1 and S1 (see LIC811 dated 7/3/25). The allegatin that staff handled a minor in a rough manner is related to the 6/13/25 incident where S1 placed their hands on C1's leg in an attempt to move C1's out of the way to facilitate the closure of a staff door in the dorm where S2 was attempting to complete their documenting duties for the day. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jodean Hall LICENSING EVALUATOR NAME: Tamara Jensen-Hill LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 23-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SACRAMENTO CRP RO, GOETHE ROAD, SUITE FACILITY NAME: CHILDREN'S RECEIVING HOME TSCFFACILITY NUMBER: VISIT DATE: 07/03/2025

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Georgeta Muresan & Aleksei DeSantiago


summary: Complaint Investigation - Unsubstantiated

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Narrative:
Youth are able to have these plates of food any time between those hours but at 10: PM, they only offer youth snack items or fruit if they express that they are hungry. This policy has been vetted in the facility's program statement and approved by the Department. During the alleged incident, youth was offered the snack and fruit but refused. Youth was offered food and refused and as a result, the allegation that youth was denied access to food is UNSUBSTANTIATED meaning the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. The allegation that staff mishandled a minor's personal belongings is related to C1's planarians which are free-living flatworms that, depending on the specific species, can be hazardous to humans. C1 was in possession of a small tank containing these planarians when they arrived at the facility but claimed they were not dangerous. C1 was told they could not bring them into the dorm and they needed to be stored outdoors. C1 explained that the planarians would die if they got too warm, even if still in water. Agency policy is to not allow pets or other critters into the dorm as they could be harmful to youth in care. C1 brought the small tank into their room and was keeping the small tank in their personal belongings without staff knowledge. Agency staff stated that upon finding out the tank was in client's bedroom, did not force C1 to then put it back outside and did attempt to educate themselves on the planarians. As a result of the investigation, the allegation that staff mishandled C1's personal belongings is UNSUBSTANTIATED meaning the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted and document was provided to the facility, along with appeal rights.

Investigation Findings:
13Licensing Program Analyst (LPA) Tamara Hill conducted an unannounced complaint inspection on DATE at TIME and met with Aleksei DeSantiago, Administrator in Training, and Georgeta Muresan, Administrator, to deliver findings for the allegations stated. LPA Hill informed agency staff that the investigation included an initial inspection conducted on 6/24/25 where documentation was obtained regarding clients in care, staff roster and client roster and a subsequent inspection was conducted on 7/7/25 where staff and clients were interviewed. The allegation that staff denied a minor from accessing food is related to youth asking for a full meal plate of food after bedtime. Confidential interviews were conducted with youth and staff and revealed that it is agency policy to only give youth fruit or snack items past their bedtime. Staff indicate that meals are sent to the dorms by the kitchen staff and typically they get two to four additional plates of food, depending on the number of youth in care, for when youth get hungry between dinner time and bedtime. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jodean Hall LICENSING EVALUATOR NAME: Tamara Jensen-Hill LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 23-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SACRAMENTO CRP RO, GOETHE ROAD, SUITE FACILITY NAME: CHILDREN'S RECEIVING HOME TSCFFACILITY NUMBER: VISIT DATE: 07/17/2025

met_with: Aleksei DeSantiago and Georgeta Muresan


raw_content:
Narrative:
During a review of the incidents involving youth in care, there were several incidents requiring staff verbal and/or physical interventions to keep youth separated or to redirect youth. Confidential interviews with staff and clients in care indicated that each of the youth play a part in harassing, bullying, and using racial and offensive slurs at one another since being in the facility. During one particular incident on 6/26/25, C1 did kick C2 out of frustration which lead to C2 being escalated and another youth getting involved and throwing items at C1. Confidential interviews with staff and clients indicated that all three youth have been known to behave in ways that escalate the other in care which leads to the youth yelling and screaming at one another, slinging racial slurs at one another, attempts to hit or kick one another, and even engage by throwing items at one another. Staff indicated that their intervention protocol is to get in between youth to prevent physical contact, redirecting youth outside of the dorm until things calm down, removing youth from the immediate area but that physical intervention is a last resort and used only in times when imminent danger exists. Staff interviewed indicated they have been trained in de-escalation techniques and they do utilize all avenues available to keep youth from harming others or saying awful things to one another. Staff indicated that they can typically de-escalate the youth by getting them outside of the facility to play basketball, go for a walk, or employing soothing techniques designated by their therapist. As a result of the investigation conducted including interviews with staff and clients and review of incident reports, the allegations that staff did not prevent minor from hitting another minor in care and that staff did not prevent minors from harassing another minor in care are UNSUBSTANTIATED meaning the allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. Exit interview was conducted and document was provided to the facility, along with appeal rights.

Investigation Findings:
13Licensing Program Analyst (LPA) Tamara Hill conducted an unannounced complaint inspection on 7/17/25 at 2: PM and met with Aleksei DeSantiago, Administrator in Training, and Georgeta Muresan, Administrator, to deliver findings for the allegations stated. LPA Hill informed agency staff that the investigation included an initial inspection conducted on 6/24/25 where documentation was obtained regarding clients in care, staff roster and client roster and interviews were conducted. A subsequent inspection was conducted on 7/7/25 where staff and clients were interviewed. The allegations that staff did not prevent minor from hitting another minor in care and that staff did not prevent minors from harrassing another minor in care is related to several incidents involving physical interactions, verbal and offensive slurs between C1, C2, and C3 (see LIC811 dated 7/17/25). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jodean Hall LICENSING EVALUATOR NAME: Tamara Jensen-Hill LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 23-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SACRAMENTO CRP RO, GOETHE ROAD, SUITE FACILITY NAME: CHILDREN'S RECEIVING HOME TSCFFACILITY NUMBER: VISIT DATE: 07/17/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
privacy when they observed youth was talking on the phone. Youth did not take the call into their room for privacy and instead continued their call in the main room of the dorm where all individuals present could hear. C1 made no effort to be discrete during their phone call. The allegation related to staff behavior poses as a risk to a minor is related to S1 and C1 having a conversation during which C1 made comments to S1 about their lack of qualifications and experience. S1 disengaged in the initial conversation. When C1 went to their room, S1 went into the room to check in with C1. The conversation between C1 and S1 escalated again and S1 perceived that C1 was coming after S1 in an aggressive manner. When S1 exited the room, they closed the door behind them, placing their body against the door, preventing C1 from exiting their room. S2 stepped in at that time to de-escalate the situation, requesting S1 to leave the dorm. Confidential interviews conducted failed to indicate S1's behavior posed a risk to C1 during this exchange. As a result of the interviews conducted, documents obtained, and incident reports reviewed, the allegations that staff did not afford C1 privacy and that S1's behavior posed a risk to C1 are UNSUBSTANTIATED at this time meaning the allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. Exit interview was conducted and documentation was provided.

Investigation Findings:
13Licensing Program Analyst (LPA) Tamara Hill conducted an unannounced complaint inspection on 7/24/25 at 9: AM and met with Georgeta Muresan, Administrator, and Kayla Miller, Program Manager, to discuss the findings of the allegations. LPA Hill informed Ms. Muresan and Ms. Miller that the complaint investigation included an initial inspection on 6/17/25 and obtained documents related to staff and clients in care. Subsequent inspections were conducted on 7/7/25 and 7/17/25 where interviews of staff and clients in care were conducted. The allegation that staff did not afford a minor privacy is related to C1 (see LIC811 dated 7/24/25) being on a call and S1 being in the general vicinity while C1 was talking on the phone. Interviews conducted indicated that youth felt like staff was listening to the content of their call but staff denied they were listening in to the content of youth's call. Additional staff present indicated they prompted youth to take the call in their room for UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jodean Hall LICENSING EVALUATOR NAME: Tamara Jensen-Hill LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 23-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SACRAMENTO CRP RO, GOETHE ROAD, SUITE FACILITY NAME: CHILDREN'S RECEIVING HOME TSCFFACILITY NUMBER: VISIT DATE: 07/24/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Georgeta Muresan & Kayla Miller