raw_content:
Narrative:
Confidential interviews indicated C1 frequently elopes from the facility. Confidential interviews indicated it is rare that C1 elopes from the facility with other clients in care. Confidential interviews indicated the facility is a hands-off facility and can't physically prevent a client from eloping. Confidential interviews indicated C2 eloped from the facility through their bedroom window at night. Confidential interviews indicated when clients attempt to elope, staff encourage clients to stay and remind them of their goals and their safety. Confidential interviews indicated staff follow clients when they are out the door, ask the clients where they are going, and report their elopement to the Sheriff's Department. Based on confidential interviews and records reviewed, the allegation that staff are not following their emergency intervention plan procedures, may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted with LLasmin Diaz. Due to printer malfunction a copy of this signed report and appeal rights were emailed to Amel Esposito, CEO.

Investigation Findings:
13On August 12, 2025, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with LLasmin Diaz to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on November 13, 2024, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed three clients (C2-C4), five staff (S1-S4, S6) and one County Social Worker (CSW). LPA attempted to interview one client (C1) and one staff (S5), however after numerous attempts LPA was unsuccessful. Pertinent documents were obtained. On November 12, 2024, Community Care Licensing (CCL) received allegation that staff are not following their emergency intervention plan procedures. It was reported that C1 attempts to exploit C2 and other clients in the home. It was reported that there are concerns that facility staff are not protective of the clients and clients are at ongoing risk of exploitation. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 08/12/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: LLasmin Diaz


state: CA

facility_name: AMALI

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
However, other confidential interviews reported facility staff had already separated C1 and C2 but C2 continued to antagonize and linger to C1s location in the facility. Confidential interview stated the verbal altercation quickly escalated to a physical altercation. Other confidential interviews provided inconsistent information to determine if staff intervene while C1 and C2 were involved in a verbal and physical altercation. A review of pertinent documents showed that C2 has a history of aggressive and dangerous behaviors. Based on confidential interviews, the allegation that staff did not intervene between C1 and C2 engaging in a verbal and physical altercation may have occurred, however, there was not a preponderance of evidence to support the alleged violation. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted and a copy of this report along with appeal rights was provided to Direct Care Representative.

Investigation Findings:
13On 08/28/2025 at 12:15PM, Licensing Program Analyst (LPA) Claudia Aguilera arrived at Amali and met with Llasmine Diaz, Direct Care Representative to deliver the finding for the above stated allegation. On 3/17/2025, Community Care Licensing received a complaint allegation that staff did not intervene between minors engaging in a verbal and physical altercation. On 3/21/25, LPA Lucero Jauregui conducted a health and safety inspection at the facility no immediate health and safety hazards were observed. LPA Jauregui obtained documents pertinent to the investigation and conducted confidential interviews. In regard to the above allegation, it was specifically reported that C1 and C2 were involved in a verbal altercation that escalated into a physical altercation. During investigation, confidential interviews indicated that facility staff were present when C1 and C2 were verbally attacking each other. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Claudia Aguilera LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 08/28/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

complaint_status: unsubstantiated


summary: Facility Evaluation

raw_content:
Narrative:
On October 17, 2022 at 01: PM Licensing Program Analyst (LPA) Lucero Jauregui and Licensing Program Manager (LPM) Ann Valenzulea conducted an announced pre licensing visit. LPA and LPM met with Amel Esposito, CEO who provided LPA and LPM a guided indoor and outdoor tour of the facility. The facility is a three bedroom three bathroom home. The home consists of living room, kitchen, dining area, staff office/therapy room, garage that will be used as a small gym and a shed in the backyard. The garage is pending to have floor painted, ceiling covered, locked storage cabinets and a washer and dryer. All three bedrooms will serve two clients. All beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. All bedrooms contained closet space with at least 2 drawers for each client. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. Sports equipment/toys/books/games were observed for clients recreation time. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher are properly charged and serviced. The hot water temperature was measured in the main bathroom and is currently 111.0 degrees which is in ration. Facility has a camera in the living room and a ring surveillance on the front door. Per facility staff, no firearms or weapons are allowed in the facility. LPA and LPM observed the following items posted Personal Rights, Grievance Procedures, Visitation Policy, Facility sketch, Activity Schedule, Menu, Staff Schedule and Emergency Plan. Continued... LPA and LPM presented Component III Power Point Presentation. LPA and LPM discussed refusal of medication, AWOLs, engagement of inappropriate activity, lack of family involvement, money management, client visitation, and overview of Title 22 regulations. A exit interview was conducted. A copy of the report was discussed and provided along with appeal rights to Amel Esposito, CEO.

report_type: Facility Evaluation

visit_type: Prelicensing

met_with: Amel Esposito, CEO


summary: Facility Evaluation

raw_content:
Narrative:
On December 12, 2023 at 02: PM Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced Post License Annual Inspection. LPA met with Azucena Miranda, Facility Manager who provided LPA a guided indoor and outdoor tour of the facility. The facility is a three bedroom three bathroom home. The home consists of living room, kitchen, dining area, staff office/therapy room, garage that will be used as a small gym. The garage is pending to have exposed wires covered, locked storage cabinets and a washer and dryer. All three bedrooms will serve two clients. All beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. All bedrooms contained closet space with at least 2 drawers for each client. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher are properly charged and serviced. The hot water temperature was measured in the main bathroom and is currently 117.0 degrees which is in ration. Facility has a total of two cameras in the living room, dinning room, and a ring surveillance on the front door. Per facility staff, no firearms or weapons are allowed in the facility. LPA observed the following items posted Personal Rights, Grievance Procedures, Visitation Policy, Facility sketch, Activity Schedule, Menu, Staff Schedule and Emergency Plan. An exit interview was conducted and a copy of this report was provided to Azucena Miranda, Facility Manager.

visit_type: Annual

met_with: Azucena Miranda, Facility Manager


summary: Facility Evaluation

raw_content:
Narrative:
On September 11, 2024 at 09: AM, Licensing Program Analyst (LPA) Abby Saeteurn made an unannounced visit the above facility for the purpose of an Annual Random Inspection. LPA met with Rosalyn Milner, Facility Manager (FM) who accompanied LPA on the inspection of the facility. The facility is licensed for 6 ambulatory clients ages 12-17 and there are currently 3 clients in placement. A physical plant inspection was completed and led by FM and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. The kitchen was clean, had good lighting, and has a trash can with a lid. The facility was supplied with at least one week supply of non-perishable, and two days' supply of perishable food. A weekly menu was posted in the kitchen/dining room wall for residents to see. The dining room to the facility was clear and in good repair. There was enough lighting and seating area to accommodate all residents of the facility, painting and gameboards were observed in the dining room area for residents to utilize. The living room of the facility is furnished with a couch for residents to utilize the space, socialize and watch TV. The facility has three bedrooms and three bathrooms. All three bedrooms were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. All bedrooms contained closet space with at least 2 drawers for each client. Bedrooms two and three share a bathroom and shower in between them. All restrooms used by residents were clean and in working order with enough lighting. At 2: PM LPA Saeteurn measured the water temperature in bedroom #2 reading 144.8 degrees F. LPA advised FM the temperature should be between 105 - 120 degrees F. FM agreed to contact maintenance to check the water heater and LPA observed maintenance adjust the water heater levels at 4: PM. Continued on LIC C Continuation from LIC All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher are properly charged and serviced. Per facility staff, no firearms or weapons are allowed in the facility. LPA observed the following items posted Personal Rights, Grievance Procedures, Visitation Policy, Facility sketch, Activity Schedule, Menu, Staff Schedule and Emergency Plan. LPA inspected the backyard of the facility. The garden was clean and had ample space for all residents. The area is also reported to be utilized for visitation. All client files were accessible and stored in a locked cabinet in staff office. LPA Saeteurn reviewed three out of three client files (C1-C3) LPA Saeteurn interviewed 1 client and was unable to talk to another due to client refusing to wake up. Files for C1-C3 all were missing Tuberculosis Testing and C1 and C3 were missing Client Medical Assessments. LPA inquired with staff about the missing documents and FM reported clients have refused medical attention but did not have documentation to support the statements. LPA completed three staff interviews with (S1-S3) Due to time constrain the annual inspection is being extended for staff file reviews, board of director meeting minutes, emergency disaster plan, and emergency intervention plan. Three deficiencies are being cited based on LPA observation conducted in accordance with the California Code of Regulations, Title 22, see LIC 809D. An exit interview was conducted and Plans of Corrections were reviewed and developed with the Facility Manager. A copy of this report and appeal rights were discussed and left with Facility Manager, Rosalyn Milner, whose signatures on this report confirm receipt of these documents.

met_with: Rosalyn Milner, Facility Manager


summary: Facility Evaluation

raw_content:
Narrative:
On 09/20/2024 at 09: AM, Licensing Program Analysts (LPA's) Lucero Jauregui and Abby Saeteurn, conducted an unannounced inspection to the facility above. The purpose of the inspection is to conducted an Annual - Continuation Inspection. LPA Jauregui and LPA Saeteurn met with Rosalyn Milner, Facility Manager. LPA Jauregui and LPA Saeteurn reviewed the Facilities, Disaster Preparedness Plan, Emergency Intervention Plan, Board of Directors Meeting minutes, and Five staff files (S1-S5). Based on observations made during the inspection, no deficiencies were observed during today's visit. An exit interview was conducted with Rosalyn Milner, Facility manager, and a copy of this report and LIC811 was provided.

visit_type: Case Management


summary: Complaint Investigation - Unsubstantiated

raw_content:
Narrative:
Continuation of LIC 9099. Due to S5 not allowing C4 to enter the home, C4 attempted to enter the home through their bedroom window. It was also reported that S5 flipped C4 off and that S5 searched the minors' belongings. During the investigation, confidential interviews indicated that C4 was returning home after C4 left the home without permission. Confidential interviews revealed that during the time of C4's return to the house, S5 was in the office getting an item for C1 and asked clients not to open the door because S5 was not present. Confidential interviews revealed that staff are the ones who welcome and open the door upon arrival at the home. Confidential interviews revealed that while S5 was in the office, C4 was hitting the door demanding someone open the front door. Confidential interviews revealed that C4 saw clients in the living room and got upset because no one was opening the door. Confidential interviews revealed that S5 opened the door but, at that point, C4 started walking around the home. Confidential interviews revealed that C4 attempted to enter the home through the sliding door and noticed it was locked. C4 became more upset and was screaming at S5 to open the door. S5 was directing C4 to go back around and enter the home through the front door to which C4 did not comply. Confidential interviews revealed that this caused C4 to start cursing at everyone and C4 walked towards their bedroom window and attempted to climb through the window. Confidential interviews revealed that as C4 was attempting to climb through the bedroom window they were cursing. threatening and attempting to hit S5. Confidential interviews revealed that S5 was trying to de-escalate the situation and S5 was attempting to calm C4 down. Confidential interviews revealed that S5 never got close to C4 and called the police for assistance. The investigation did not yield evidence to conclude that C4 was not allowed entry into the facility. Conflicting confidential interviews revealed that there was so much going on they don't know if they saw S5 flip C4 off. Confidential interviews revealed that S5 seemed scared and S5 might have touched their forehead which made C4 think S5 was attempting to flip them off. Confidential interviews revealed that S5 did not go near C4's belongings while trying to de-escalate C4 from aggressive behavior. Based on conflicting confidential interviews, staff prevented minor from accessing the facility, staff engaged in inappropriate interactions with clients in care, and staff conducted an unreasonable search of client's belongings are unsubstantiated. The allegations may have happened or may be valid, but there is not a preponderance of evidence to prove that the alleged violations occurred. An exit interview was conducted, and a copy of this report and appeal rights were given to Rosalind Milner, Facility Administrator.

Investigation Findings:
13On December 30. 2025, Licensing Program Analyst (LPA) Lisa Bernabe conducted a visit to the above facility and met with Rosalind Milner, Facility Administrator, to deliver the investigative finding for the allegations listed above. On August 28, 2025, Community Care Licensing received allegations that staff prevented minor from accessing the facility, staff engaged in inappropriate interactions with clients in care, and staff conducted an unreasonable search of client's belongings. On September 2, 2025, LPA Bernabe initiated the complaint and conducted a health and safety inspection of the facility, no immediate safety hazards were observed. LPA Bernabe interviewed clients (C1, C2, and C3), staff (S1, S2, S3, S4, and S5), and reviewed pertinent facility records. LPA attempted to interview C4; however, the client declined to be interviewed. It was reported that on August 26, 2025, at 11PM, S5 prevented C4 from entering the home by locking them out of the home. Continuation on LIC 9099-C. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Lisa Bernabe LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 12/30/2025

met_with: Rosalind Milner, Facility Administrator


summary: Facility Evaluation

raw_content:
Narrative:
An unannounced Psychotropic Medication Inspection was conducted by Licensing Program Analyst's (LPA's) Jose Gonzalez and Joon Choi and AGPA Jade Diego on February 19,2025 at approximately 10: AM. This case management inspection is conducted pursuant to Health and Safety Code Section 1538.9 (a)(2). During the inspection, LPA's Gonzalez and Choi met Administrator Amel Esposito and Director Care Staff Carmen Barreto, and conducted a tour of the facility. During the visit there were two staff present and one client at the facility. LPA reviewed one client record and two of staff personnel files on site at the facility. LPA reviewed one client psychotropic medications and medication records. LPA interviewed two staff on site to discuss the facilities policies and procedures of operation. LPA interviewed one child on site that are currently prescribed psychotropic medication. After reviewing the client file records at the facility, one deficiency is being cited at this time, please see LIC 809D. LPA provided a copy of this licensing report, LIC 809D, and appeals rights, and conducted an exit interview with Administrator Amel Esposito.

met_with: Administrator Amel Esposito


raw_content:
Narrative:
Continuation of LIC 9099. It was reported that afterward, S1 advised C1 to vomit up the medication. Confidential interviews stated they didn't know what medication was given to them. It was also reported that C1 was unable to vomit, and staff did not seek medical care for the minor. Confidential interviews stated that C1 was asked if they wanted to go to the emergency room; however, the minor declined. Confidential interviews revealed that staff monitored C1, and C1 went to sleep. During the investigation, confidential interviews indicated that C1 was given the wrong medication multiple times. Confidential interviews revealed that the first time the wrong medications were given to C1, staff took C1 to Emergency Room and were told that it was a low dosage and that C1 would be okay. Conflicting confidential interviews revealed that some clients must double-check their medications once staff have given them to ensure they are receiving the correct medications. In contrast, other interviews revealed that clients have never had an incident with medication distribution, and clients have always been given the correct medications. After reviewing pertinent documents, evidence indicated that the facility did report the incident to the corresponding parties. Based on confidential interviews, the allegation that staff did not administer the client's medication as prescribed, staff did not assist the minor with obtaining medical care, and the licensee did not follow reporting requirements are unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of evidence to prove that the alleged violation occurred. No deficiencies were cited. An exit interview was conducted, and a copy of this report, along with appeal rights, and LIC 811 was given to Rosalind Milner, Facility Manager

Investigation Findings:
13This is an amended version of the original report dated November 12, 2025. On November 12, 2025 at 8:40AM, Licensing Program Analyst (LPA) Lisa Bernabe conducted a visit to the above facility and met with Rosalind Milner, Facility Manager, to deliver the investigative findings regarding the allegations listed above. On August 11, 2025, Community Care Licensing received allegations that staff did not administer the client's medication as prescribed, staff did not assist the minor with obtaining medical care, and the licensee did not follow reporting requirements. On August 20, 2025, LPA Bernabe initiated the complaint and conducted a health and safety inspection of the facility; no immediate safety hazards were observed. LPA Bernabe interviewed clients (C1, C2, and C3), staff (S1, S2, S3, S4, and S6), and reviewed pertinent facility records. On August 11, 2025, it was reported to Community Care Licensing (CCL) that on August 5, 2025, staff #1 distributed another minor's medication to Client #1......Continuation on LIC 9099-C. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Lisa Bernabe LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 11/12/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Carmen Barreto, Direct Care Representative


summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Narrative:
Confidential interviews and records review for the incident did not provide a preponderance of evidence to prove or disprove the allegation of S1 having inappropriate interactions with C1. Therefore, the allegation is unsubstantiated. LPA Jauregui conducted an exit interview and provided a copy of this report along with appeal rights to Jessica Ayala, Administrator.

Investigation Findings:
13On March 14, 2023, at 3: PM, Licensing Program Analyst (LPA) Lucero Jauregui conducted a complaint inspection at Amali and met with Jessica Ayala, Administrator & Arturo Paz, Facility Representative. The purpose of the inspection was to deliver the findings for the above complaint allegation. LPA Jauregui conducted an inspection of the facility on February 24, 2023, and no deficiencies were noted. During the investigation, LPA Jauregui requested incident report, needs and services plan, client roster and staff roster with contact information. During the investigation LPA Jauregui conducted record review, five client interviews (C1-C5), and four staff interviews (S1-S4). Confidential interviews revealed conflicting statements of staff having inappropriate interactions with minor in care. On February 17, 2023, the Department received a complaint report, with allegations of S1 having inappropriate interactions with C1. Confidential interviews did not provide consistent statements and there were no witnesses to the event. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/14/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


summary: Complaint Investigation - Unsubstantiated - 1 deficiency - 3 allegations

raw_content:
Narrative:
Based on confidential interviews, the allegation that staff did not ensure that C1 had required medication are SUBSTANTIATED because the preponderance of evidence has been met. This posed an immediate Health, Safety, or Personal Rights risk to C1 in care, the facility will be cited for violating ILS Personal Rights (c)(11). An exit interview was conducted, and plan of corrections was developed with Jessica Ayala, Administrator and Amel Esposito, CEO. A copy of this report and appeal rights were provided to Jessica Ayala, Administrator and Amel Esposito, CEO. Confidential interviews revealed C1 was picked up within the next hour when the next staff arrived for their shift. Confidential interviews revealed C1 leaves personal belongings all over the home and is always misplacing them. Confidential interviews did not provide consistent statements and there were no witnesses to the event. Confidential interviews did not provide a preponderance of evidence to prove or disprove the allegation that staff did not pick C1 up from school and staff did not safeguard C1's personal items. Therefore, the allegation is unsubstantiated. LPA Jauregui conducted an exit interview and provided a copy of this report along with appeal rights to Jessica Ayala, Administrator and Amel Esposito, CEO.

Investigation Findings:
13On April 13, 2023, at 8: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection. The purpose of the inspection is to deliver the findings for the above allegation. LPA Jauregui met with Jessica Ayala, Administrator and Amel Esposito, CEO. LPA Jauregui conducted an inspection of the facility on March 02, 2023, and the facility was cited for clearances. During the investigation, LPA obtained meal menu and youth supply adequacy report. LPA conducted three client interviews (C1-C3) and three staff interviews (S1- S3). On March 1 2023, Community Care Licensing (CCL) received the allegations that staff did not ensure that minor had required ointment for eczema. During the investigation, confidential interviews revealed C1 notified S1 and S2 of needing more medication ointment for eczema. Confidential interviews revealed S1 and S2 did not request a refill on the ointment because C1 left her second ointment at mothers house. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 04/13/2023

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

Deficiencies:
87072: interference with the daily living functions, including eating, sleeping, or toileting;  or withholding of shelter, clothing, medication or aids to physical functioning.

title: Personal Rights (c) The licensee shall ensure that each child, regardless of whether the child is in foster care... (11) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including but not limited to


raw_content:
Narrative:
Confidential interviews did not provide consistent statements whether staff hit minor and there were no witnesses to the event. Confidential interviews for the incident did not provide a preponderance of evidence to prove or disprove the allegation staff hit minor. Therefore, the allegation is unsubstantiated. LPA Jauregui conducted an exit interview and provided a copy of this report along with appeal rights to Jessica Ayala, Administrator.

Investigation Findings:
13On June 27, 2023, at 10: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted a complaint inspection at Amali and met with Jessica Ayala, Administrator. The purpose of the inspection was to deliver the findings for the above complaint allegation. LPA Lucero Jauregui conducted an inspection of the facility on April 13, 2023, and no deficiencies were noted. During the investigation, LPA Jauregui obtained client roster, C1's needs and services plan, and staff schedule with contact information. LPA Jauregui conducted three staff interviews (S1-S3), and three client interviews (C1-C3). On April 04, 2023, the Department received a complaint report, with allegations of staff hit minor. Confidential interviews revealed C1 and S1 were struggling with the staff office dutch door. Confidential interviews revealed C1 was cursing at S1 and hit S1 in the face. Confidential interviews revealed C3 walking away after witnessing C1 hit S1. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 06/27/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Jessica Ayala, Administrator


summary: Complaint Investigation - Unsubstantiated - 5 allegations

raw_content:
Narrative:
Confidential interviews indicated that staff are telling clients law enforcement will be contacted if they don't calm down, as a method to control the minor's behavior. Based on confidential interviews, the allegation that facility staff threatened minors in care is SUBSTANTIATED because the preponderance of evidence has been met. This posed a potential Health, Safety, or Personal Rights risk to children in care, the facility will be cited for violating Interim Licensing Standards, STRTP Article 06. Continuing Requirements, 87072. Discipline Policies and Procedures (c) Calls to law enforcement must be made in accordance with the facility's emergency intervention plan as specified in Section 87095.22. Calling or threatening to call law enforcement is prohibited as a form of discipline. An exit interview was conducted, and plan of corrections was developed with Azucena Miranda, Facility Manager. A copy of this report and appeal rights were provided to Azucena Miranda, Facility Manager. However, confidential interviews did not indicate that the minor's behavior was indicative of restricting the availability of the phone for a potential emergency. Based on confidential interviews, the allegation that staff restrict minor's confidential telephone calls, may have occurred, however is not supported, or proven by evidence. Therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this signed report was provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On December 12, 2023, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Azucena Miranda, Facility Manager to discuss the investigative findings for the allegation noted above. LPA Jauregui conducted an inspection of the facility on June 15, 2023, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed two staff (S1, S2), two clients (C1-C2), and reviewed C1's needs and services plan, client roster, and facility program statement (Phone Policy and Facility Emergency Intervention Plan). On June 9, 2023, the Department received an allegation that staff threatened minors in care. Specifically, staff threatened the minors that they will call law enforcement on them. Confidential interviews indicated that staff are trained to call law enforcement to assist the facility with clients when their behaviors are unmanageable and the client is a risk to themselves or the safety of others are at jeopardy. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 12/12/2023

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


summary: Complaint Investigation - Substantiated - 3 allegations

raw_content:
Narrative:
Confidential interviews indicated C1 poured an unknown number of pills in their mouth and spit some out. Confidential interviews indicated the cabinet was not locked and C1 did not use a key to open the cabinet. Based on confidential interviews, the allegation that medications were accessible to C1 in care are SUBSTANTIATED because the preponderance of evidence has been met. This posed an immediate Health, Safety, or Personal Rights risk to children in care, the facility will be cited for violating Interim Licensing Standards STRTP Article 06. Continuing Requirements Health Related Services (b). An exit interview was conducted, and plan of corrections was developed with Azucena Miranda, Facility Manager. A copy of this report and appeal rights were provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On December 12, 2023, at 12: PM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection and met with Azucena Miranda, Facility Manager. The purpose of the inspection is to deliver the findings for the above allegation. LPA Jauregui conducted an inspection of the facility on July 28, 2023, and no deficiencies were noted. During the investigation, LPA Jauregui conducted two staff interviews (S1,S2), three client interviews (C1-C3) and obtained client roster, Client 1 (C1) needs and services plan and staff schedule for 7/5/23. On July 26, 2023, Community Care Licensing (CCL) received the allegation that medications were accessible to minor in care. Confidential interviews indicated C1 escalated in the staff office. Confidential interviews indicated S1 and S2 were in the therapy room that is next to the staff office. Confidential interviews indicated staff made sure all cabinets in the office were locked however C1 opened one of the cabinets on the wall where there was a bottle of over-the-counter medication. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 12/12/2023

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- Estimated Days of Completion: 0

complaint_status: SUBSTANTIATED


raw_content:
Narrative:
It was reported that staff speaks inappropriately to C1. Confidential interviews denied speaking inappropriately. Confidential interviews didn't provide consistent statements and there were no witnesses to the event. Based on confidential interviews, the allegation that staff restrained C1 in home, C1 was injured while in care, and staff speaks inappropriately to C1 in home, may have occurred, however there is not a preponderance of evidence to support or deny the alleged violation. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this signed report was provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On March 1, 2024, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection and met with Azucena Miranda, Facility Manager. The purpose of the inspection was to deliver the findings for the above allegations. LPA conducted an inspection of the facility on August 14, 2023, and no deficiencies were noted. LPA conducted four staff interviews (S1-S4), four client interviews (C1-C4) and obtained C1's needs and services plan. On August 11, 2023, Community Care Licensing (CCL) received the allegations that staff restrained minor in home, minor was injured while in care, and staff speaks inappropriately to minor in home. It was reported that staff restrained C1, specifically an altercation with staff and C1. Confidential interviews denied restraining C1 and there were no witnesses to the event. It was reported that C1 was injured, specifically a scratch on their arm due to an alleged altercation with staff. Confidential interviews denied observing any scratches on C1's arm. Confidential interviews indicated conflicting statements and no witnessed to the event. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/01/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
It was reported that staff do not allow C1 to have confidential telephone calls and staff does not allow C1 to receive needed supplies. Confidential interviews denied restricting C1's telephone calls. However, C1's phone calls became limited and there were no witnesses to C1 being denied phone calls. Based on confidential interviews, the allegations that staff does not provide transportation to C1 when needed, staff does not allow C1 to have confidential telephone calls, staff does not allow C1 to receive needed supplies, may have occurred, however there is not a preponderance of evidence to support or deny the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this signed report was provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On March 1, 2024, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection and met with Azucena Miranda, Facility Manager. The purpose of the inspection is to deliver the findings for the above allegations. LPA conducted an inspection of the facility on August 30, 2023, and no deficiencies were noted. During the investigation LPA conducted three staff interviews (S1-S3), four client interviews (C1-C4) and obtained C1's needs and services plan. On August 25, 2023, Community Care Licensing (CCL) received the allegations that staff does not provide transportation to minor when needed, staff does not allow minors to have confidential telephone calls, staff does not allow minor to receive needed supplies. It was reported that staff do not provide transportation to C1. Specifically, staff made C1 walk in the heat to and from school resulting C1 to cough and wheeze. Confidential interviews denied observing C1 in that condition when walking to and from school. Confidential interviews indicated school is a short walk and staff will walk with C1. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/01/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
Confidential interviews denied the allegation and there were no witnesses to the allegation. It was reported the facility does not provide therapeutic services for the minors and staff are not trained to assist clients in crisis. It was reported that staff did not intervene while a minor choked C1; staff are disclosing personal information about the minors and staff are retaliating against a minor while in care. Confidential interviews did not provide consistent statements. Based on confidential interviews, the allegations that staff are physically abusing minors in care, staff spit on a minor while in care, staff do not provide therapeutic services for the minors, staff are not being properly trained, staff did not intervene while minor choked another minor in care, staff speak to the minors inappropriately while in care, staff are disclosing personal information about the minors, and staff are retaliating against a minor while in care, may have occurred, however, there is not a preponderance of evidence to support or deny the alleged violations. Therefore, these allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this signed report was provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On March 1, 2024, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection and met with Azucena Miranda, Facility Manager. The purpose of the inspection was to deliver the findings for the above allegations. LPA conducted an inspection of the facility on September 6, 2023, and no deficiencies were noted. During the investigation, LPA conducted three staff interviews (S1, S3-S4), three client interviews (C2-C4) and obtained needs and services plan for C1-C4. On September 5, 2023, Community Care Licensing (CCL) received the allegations that staff are physically abusing minors in care; staff spit on a minor while in care; staff do not provide therapeutic services for the minors; staff are not being properly trained; staff did not intervene while minor choked another minor in care; staff speak to the minors inappropriately while in care; staff are disclosing personal information about the minors; and staff are retaliating against a minor while in care. It was reported that staff are chest bumping and spitting on C1. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/01/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
Confidential interviews continued stating that staff are trained and treat all minors with dignity and respect and continue to redirect minors during crisis. Other confidential interviews indicated conflicting statements and witnesses didn't elaborate any pertaining information. Based on confidential interviews, the allegation that staff do not treat C1 with dignity and respect, staff are not meeting C1's medical needs, staff do not adhere to C1's care plan and staff instruct minors to engage in physical altercations, may have occurred, however, there is not a preponderance of evidence to support or deny the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this signed report was provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On March 1, 2024, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection and met with Azucena Miranda, Facility Manager. The purpose of the inspection is to deliver the findings for the above allegations. LPA conducted an inspection of the facility on August 14, 2023, and no deficiencies were noted. During the investigation LPA conducted four staff interviews (S1-S4), four client interviews and obtained C1's needs and services plan, medication list, and medical summary visits. On August 9, 2023, Community Care Licensing (CCL) received the allegations that staff do not treat minor with dignity and respect, staff are not meeting minor's medical needs, staff do not adhere to minor's care plan and staff instruct minors to engage in physical altercations. It was specifically reported that staff are verbally abusive to C1, and staff instruct clients to engage in physical altercations. Confidential interviews indicated C1 has engaged in physical altercation with C2, and staff intervened. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 03/01/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
It was reported the youth were found by law enforcement down the street from the hospital. It was reported C2 is not receiving adequate supervision. Confidential interviews indicated the facility is hands-off and staff can not physically stop a client from leaving the facility. Confidential interviews indicated clients are allowed to go on unsupervised 15-minute walks. Confidential interviews indicated C1 and C2 stated they were going on a walk and didn't return on time. Confidential interviews indicated clients are encouraged to stay and are offered to go to the movies or car rides when attempting to elope. Record review indicated C1, C2 and C3 were reported to law enforcement due to leaving the facility. Confidential interviews indicated the clients obtained alcohol while being absent without leave and out of staff supervision. Confidential interviews indicated C1 was transported to the hospital and facility staff was contacted. Based on confidential interviews, the allegations that due to lack of supervision minor became heavily intoxicated, resulting in hospitalization may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted, and a copy of this signed report and appeal rights were provided to Barbara Martinez, Facility Representative .

Investigation Findings:
13On April 29, 2025 at 10: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Barbara Martinez, Facility Representative to discuss the investigative findings for the allegation noted above. LPA Jauregui conducted an inspection of the facility on July 19, 2024, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed two clients (C1-C2) and three staff (S4, S6-S7). LPA attempted to interview one client (C3) and one county social worker (CSW1) however, after numerous attempts LPA was unsuccessful. Pertinent documents were obtained. On July 18, 2024, Community Care Licensing (CCL) received allegation that due to lack of supervision minor became heavily intoxicated, resulting in hospitalization. It was reported that on 7/17/24 at around 11:30 pm a youth was brought to the emergency room. It was reported that the youth was heavily intoxicated and could not talk or walk. It was reported that C2 and another youth brought the intoxicated youth to the hospital. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 04/29/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
It was reported that clients elope and always bring back drugs into the facility. It was reported that C1 was using cocaine and that staff were aware of it. Confidential interviews indicated facility staff do not allow any drugs, vape pens, or smoking devices into the facility. Confidential interviews indicated when clients return from being absent without leave (AWOL) they are asked to turn their pockets inside out, remove their shoes, and socks, take off their coats, to lift up their bras and shake them, and to empty out their backpacks. Confidential interviews indicated when contraband is found, it is confiscated and locked in a cabinet in the staff office. Confidential interviews indicated clients brought contraband back to the facility, and the contraband would be immediately removed from them if it was found on them or in their bedroom. Confidential interviews indicated it is the facility's policy for contraband to be immediately removed and locked away and clients are not allowed to have contraband on them or in their bedrooms. It was reported that C1 brings bottles of alcohol to the facility and that staff are aware that clients are drunk. Confidential interviews indicated C2 and C3 often brought alcohol to the facility. Confidential interviews indicated clients hid alcohol bottles in their laundry basket or under the bathroom sink cabinet. Confidential interviews indicated alcohol was never provided by staff. Confidential interviews indicated if staff were aware, or alcohol was found it was confiscated and locked in a cabinet in the staff office. It was reported that there was not enough food at the facility and C1 would typically prepare the food. It was reported that staff had to be reminded to buy food. It was reported that the fridge and cabinets were empty the majority of the time. Confidential interviews indicated grocery shopping is done twice a week and more if there is an ingredient that is needed. Confidential interviews indicated staff make a list of what items are needed and clients are asked what items they need. Confidential interviews indicated clients participate in making the meal menu by being asked what they want to eat. Confidential interviews denied that adequate food was not available for clients. Continued... Based on confidential interviews and records reviewed, the allegations that staff did not prevent minors from using illegal drugs in the facility, staff allowed minors to have access to alcohol in the facility, and staff do not ensure facility has adequate food supply for minors in care, may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, the allegations are unsubstantiated. An exit interview was conducted, and a copy of this signed report and appeal rights were provided to Azucena Miranda, Facility Manager.

Investigation Findings:
13On June 4, 2025, at 10: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Azucena Miranda, Facility Manager to discuss the investigative finding for the allegations noted above. On January 14, 2025, Special Investigator (SI) Annette Renquist conducted an initial complaint investigation visit. The investigation was conducted by Special Investigator (SI) and Licensing Program Analyst (LPA) Lucero Jauregui. During the investigation, SI and LPA interviewed four clients (C1-C4), eight staff (S1-S8) and one County Social Worker. Pertinent records were obtained and reviewed. On January 9, 2025, Community Care Licensing (CCL) received an allegation that staff did not prevent minors from using illegal drugs in the facility, staff allowed minors to have access to alcohol in the facility, and staff do not ensure facility has adequate food supply for minors in care. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 06/04/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
A confidential interview stated that C1 broke into the facility and ran into S1 causing C1 to fall into a Christmas tree. Additionally, a confidential interview stated that C1 was "intoxicated, dirty, and bloody" upon entry to the facility. An additional confidential interview maintained that C1 was grabbed, pushed into the tree and pushed to the ground. LPA received conflicting information. Based on confidential interviews, the allegation that staff inappropriately handled C1 in care resulting in injury may have occurred, however, there was not a preponderance of evidence to support the alleged violation. Therefore, the allegation is unsubstantiated at this time.

Investigation Findings:
13On 08/28/2025 at 11: AM, Licensing Program Analyst (LPA) Claudia Aguilera arrived at Amali and met with Program Administrator Azucena MIranda to deliver the finding for the above stated allegation. On 2/05/2025, Community Care Licensing received a complaint allegation that staff inappropriately handled a minor in care resulting in injury. On 2/12/25, LPA Lucero Jauregui conducted a health and safety inspection at the facility, and no immediate health and safety hazards were observed. LPA Jauregui obtained documents pertinent to the investigation and conducted confidential interviews. In addition, LPA C. Aguilera conducted additional interviews and obtained pertinent information. Regarding the allegation that staff inappropriately handled a minor in care resulting in injury, it was reported that C1 broke into the home and the staff tackled C1. It was reported that C1 started bleeding and crying. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Claudia Aguilera LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 08/28/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Program Administrator Azucena Miranda


raw_content:
Narrative:
It was reported that the day of the altercation, a client read a roommate's personal diary and shared personal information with other clients to the point of making fun of and laughing at the roommate, therefore a client's hair was pulled, hit on the head a few times and the client needed to be checked out at the hospital. It is unknown where staff were at the time of the incident. During investigation, confidential interviews stated facility staff were present and utilize verbal de-escalation techniques as the facility is a "hands off" facility. Additionally, confidential interviews stated that C1 and C2 were involved in an altercation while staff were providing medication to other clients. However, other confidential interviews stated that facility staff did not respond to the altercation between C1 and C2 promptly. Confidential interviews stated that facility staff responded when commotion was heard and separated C1 and C2. Additional interviews stated that multiple altercations occur in the facility between clients and facility staff are present and verbally de-escalate altercations. Confidential interviews provided conflicting information. Based on confidential interviews, the allegation that Facility staff did not prevent C1 and C2 from engaging in a physical altercation may have occurred, however, there was not a preponderance of evidence to support the alleged violation. Therefore, the allegation is unsubstantiated at this time.

Investigation Findings:
13On 08/28/2025 at 11: AM, Licensing Program Analyst (LPA) Claudia Aguilera arrived at Amali and met with Program Administrator Azucena Miranda, to deliver the finding for the above stated allegation. On 2/12/2025, Community Care Licensing received a complaint allegation that facility staff did not prevent youths from engaging in a physical altercation. On 2/19/25, LPA Lucero Jauregui conducted a health and safety inspection at the facility no immediate health and safety hazards were observed. LPA Jauregui obtained documents pertinent to the investigation and conducted confidential interviews. In addition, LPA C. Aguilera conducted additional interviews and obtained pertinent information. Regarding the allegation that facility staff did not prevent youths from engaging in a physical altercation. It was specifically alleged that a client did not feel safe because of a physical altercation that had occurred in the home a couple of days prior. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Claudia Aguilera LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 08/28/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Continuation of LIC 9099. It was reported that C4 ran away from the group home with a suitcase and a backpack and was seen crying. It was reported that three children were beating C4 up and chasing C4. It was unknown where staff were at the time of the incident. During the investigation, confidential interviews stated facility staff were present when the altercation took place inside the home and utilized verbal de-escalation techniques as the facility is a "hands off" facility. Additionally, confidential interviews stated that the altercation broke out between C1 and C4 due to C4 stealing C1's Airpods and stealing other client's personal belongings. Confidential interviews revealed that clients in the home were having issues with C4 because C4 had a problem with stealing other clients' belongings. Confidential interviews revealed that the altercation between C1 and C4 resulted from clients in the home being upset that C4 was not working on changing their bad habits of taking items that did not belong to them as agreed. Confidential interviews revealed staff were present during the altercation between C1 and C4, staff were utilizing verbal de-escalation techniques and S1 got in between C1 and C4. Confidential interviews revealed that after this altercation took place C4 was antagonizing other clients in the home and calling 911. Confidential interviews revealed that C4 packed a bag and left the facility and C1, C2, and C3 followed C4. Confidential interviews stated that C4 pushed C2 which caused another altercation which involved C2 and C4. According to confidential interview, C1 tried to separate C2 and C4 and C4 bit C1 which resulted in the altercation switching from C2 and C4 to C4 and C1. Confidential Interviews revealed that this altercation took place away from the group home and staff were not aware of the altercation taking place. Additional interviews stated that multiple altercations have occurred in the facility between clients and facility staff were present and utilized de-escalation techniques and stood in between clients to prevent the clients from harming each other. Based on record review and confidential interviews, the allegation alleging staff do not prevent minor from being physically assaulted by other minors may have occurred or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, and a copy of the report was provided along with appeal rights to Barbie Leyva, Direct Care Representative.

Investigation Findings:
13On October 24, 2025 at 10: AM, Licensing Program Analyst (LPA) Lisa Bernabe arrived at Amali and met with Barbie Leyva, Direct Care Representative, to deliver the finding for the above stated allegation. On July 11, 2025, LPA Bernabe conducted a health and safety inspection at the facility, and no immediate health or safety hazards were observed. LPA Bernabe obtained documents pertinent to the investigation and conducted confidential interviews. During the investigation, LPA Bernabe interviewed Staff (S1-S3) and Clients (C1- C4). On July 2, 2025, it was reported to Community Care Licensing (CCL) that staff do no prevent minor from being physically assaulted by other minors and it was specifically alleged that client did not feel safe in the home because of a physical altercation that occurred in the home with other minors. Continuation on LIC 9099-C UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Lisa Bernabe LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 10/24/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On October 17, 2022 at 09: AM Licensing Program Analyst (LPA) Lucero Jauregui and Licensing Program Manager (LPM) Ann Valenzulea conducted an announced pre licensing visit. LPA and LPM met with Amal Esposito, CEO who provided LPA and LPM a guided indoor and outdoor tour of the facility. The facility is a three bedroom two bathroom home. The home consists of two living rooms, kitchen, dining area, independent study area, staff office, therapy room, garage that will be used as a small gym and a chill room in the patio. All three bedrooms will serve two clients. All beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. All bedrooms contained closet space with at least 2 drawers for each client. Bedrooms two and three share a bathroom and shower in between them. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. Sports equipment/toys/books/games were observed for clients recreation time. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; three fire extinguisher are properly charged and serviced. The hot water temperature was measured in the main bathroom and is currently 111.0 degrees which is in ration. Facility has cameras in common areas of the facility (six cameras were noted on the premies of this facility). Additionally, ring door surveillance on front and side house doors. Per facility staff, no firearms or weapons are allowed in the facility. LPA and LPM observed the following items posted Personal Rights, Grievance Procedures, Visitation Policy, Facility sketch, Activity Schedule, Menu, Staff Schedule and Emergency Plan. Continued... LPA and LPM presented Component III Power Point Presentation. LPA and LPM discussed refusal of medication, AWOLs, engagement of inappropriate activity, lack of family involvement, money management, client visitation, and overview of Title 22 regulations. A exit interview was conducted. A copy of the report was discussed and provided along with appeal rights to Amal Esposito, CEO.

met_with: Amal Esposito, CEO


summary: Facility Evaluation

raw_content:
Narrative:
On January 18, 2023 at 09: AM Licensing Program Analyst (LPA) Lucero Jauregui conducted a post licensing inspection. LPA Jauregui met with Jessica Ayala, Program Administrator who provided LPA Jauregui and indoor and outdoor tour of the facility. The facility is a three bedroom two bathroom home. The home consists of two living rooms, kitchen, dining area, independent study area, staff office, therapy room, garage is as a small gym with a safe room/ boutique, and a chill room in the patio. All three bedrooms will serve two clients. All beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. All bedrooms contained closet space with at least 2 drawers for each client. Bedrooms two and three share a bathroom and shower in between them. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. Sports equipment/books/games were observed for clients recreation time. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; three fire extinguisher are properly charged and serviced. The hot water temperature was measured in the main bathroom and is currently 115.0 degrees which is in ration. Facility has cameras in common areas of the facility (six cameras were noted on the premies of this facility). Additionally, ring door surveillance on front and side house doors. Per facility staff, no firearms or weapons are allowed in the facility. LPA Jauregui observed the following items posted Personal Rights, Grievance Procedures, Visitation Policy, Facility sketch, Activity Schedule, Menu, Staff Schedule and Emergency Plan. Continued... All client files were accessible and stored in a locked cabinet in staff office. LPA Jauregui reviewed five out five client files and plan of operations. LPA Jauregui interviewed 3 clients (one refusal). Due to time constraints LPA Jauregui will return to review staff files and emergency intervention. An exit interview was conducted with Jessica Ayala, Program Administrator. A copy of this report, LIC Confidential Names List dated 01/18/2023 along with appeal rights were provided to Jessica Ayala, Program Administrator.

met_with: Jessica Ayala, Program Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On January 25, 2023 at 09: AM Licensing Program Analyst (LPA) Lucero Jauregui conducted an announced visit to the facility. The purpose of the visit is to conduct a continuation post licensing inspection. LPA Jauregui met with Jessica Ayala, Program Administrator. LPA Jauregui reviewed Emergency Intervention Plan, eight out of eight staff files, and interviewed three staff. LPA Jauregui requested copy of Personnel Report LIC 500, Emergency Disaster Plan LIC 610C and Training Schedule. There are no deficiencies cited at this time. An exit interview was conducted, LIC Confidential Names (dated 1/25/23), and a copy of this report along with appeal rights were provided to Jessica Ayala, Program Administrator.


summary: Facility Evaluation

raw_content:
Narrative:
On February 15, 2023 at 11:31AM Licensing Program Analyst (LPA) Adrian Mendez conducted an unannounced visit at Amali House. The purpose of the visit was to interview one client regarding an incident at a prior placement. No other information needed at this time. No deficiencies were cited. Exit interview was conducted and a copy of this report was explained to Administrator Jessica Ayala. Due to printer malfunction, this report will be emailed to Administrator Jessica Ayala.

met_with: Jessica Ayala


summary: Facility Evaluation

raw_content:
Narrative:
On December 12, 2023 at 09: AM Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced annual inspection. LPA Jauregui met with Azucena Miranda, Facility Manager who provided LPA Jauregui and indoor and outdoor tour of the facility. The facility is a three bedroom two bathroom home. The home consists of two living rooms, kitchen, dining area, independent study area, staff office, garage, and a chill room in the patio. The garage will be used as a small gym, laundry room, and a safe room/ boutique. All three bedrooms will serve two clients. All beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. All bedrooms contained closet space with at least 2 drawers for each client. Bedrooms two and three share a bathroom and shower in between them. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. Sports equipment/books/games were observed for clients recreation time. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguishers are properly charged and serviced. The hot water temperature was measured in the main bathroom and is currently 119.4 degrees which is in ration. Facility has cameras in common areas of the facility (six cameras were noted on the premies of this facility). Additionally, ring door surveillance on front and side house doors. Cleansers/chemicals are double locked and stored in the garage. Sharps, knives are inaccessible and stored in a locked cabinet in the locked staff office. There are two First Aid Kit located in the staff office. Clients medications were observed to be inaccessible and stored in locked bins in the locked staff office. LPA observed two days perishable and seven days non-perishable foods in the kitchen. Continued... Per facility staff, no firearms or weapons are allowed in the facility. LPA Jauregui observed the following items posted Personal Rights, Grievance Procedures, Visitation Policy, Facility sketch, Activity Schedule, Menu, Staff Schedule and Emergency Plan. All client files were accessible and stored in a locked cabinet in the staff office. Personnel Files were maintained off-site. LPA reviewed five staff files and five client files. All appropriate personnel who require caregiver background checks have received criminal record and child abuse index check clearances or exemptions. Based on the facility inspection and file review this date, there was one deficiency. Facility is being cited for Interim Licensing Standards STRTP Article 06. Continuing Requirements Children's Records (c)(1) A copy of the child's original needs and services plan; verification, signed by the child and their authorized representative(s), that they were offered the opportunity to participate in plan development; and verification that the authorized representative(s) have approved the plan. Please refer to LIC809D for cited deficiency. An exit interview was conducted and a copy of this report along with appeal rights was provided to Azucena Miranda, Facility Manager.


summary: Facility Evaluation

raw_content:
Narrative:
On May 9, 2024, at 5: PM, Licensing Program Analyst (LPA) Jacob Salem made an unannounced visit to the above facility and met with Shamari Bond, Administrator. The purpose of the visit was to conduct a collateral investigation regarding another facility. LPA conducted two confidential interviews with one client and one staff. An exit interview was conducted and a signed copy of this report was provided to Shamari Bond, Administrator.

met_with: Shamari Bond, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On May 21, 2024, at 4: PM, Licensing Program Analyst (LPA) Jacob Salem made an unannounced visit to the above facility and met with Xochitl Sanchez, Designee. The purpose of the visit was to conduct a collateral investigation regarding another facility. LPA conducted a confidential interview with one client. An exit interview was conducted and, due to printer malfunction, a signed copy of this report was emailed to Xochitl Sanchez, Designee.

met_with: Xochitl Sanchez, Designee


summary: Facility Evaluation

raw_content:
Narrative:
On November 20, 2024, at 3: PM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced inspection at the above facility. The purpose of this case inspection is to conducted an interview with a C1. LPA was advised C1 is not placed at this facility. An exit interview was conducted and a copy of this signed report was provided to Azucena Miranda, Facility Manager.


summary: Facility Evaluation

raw_content:
Narrative:
On November 26, 2024 at 8: AM, Licensing Program Analyst (LPA) Jacob Salem conducted an unannounced visit to the above facility for the purpose of conducting an annual inspection and met with Amel Esposito, CEO. LPA reviewed five client files (C1-C5), which are kept locked in the staff office. The client files reviewed contain required demographic information, authorized representative and placement agency contact information, signed needs and services plans, records of clients' cash resources, and separate LIC 622B form for each psychotropic medication. LPA Salem observed missing signatures on LIC 622B forms for two clients (C1 & C4). LPA conducted two client interviews. One deficiency is being cited based on LPA observation conducted in accordance with the Interim Licensing Standards. (see LIC 809D). Due to time constraints, the annual is being extended to conduct an inspection of the staff files and physical plant inspection. An exit interview was conducted with Amel Esposito, CEO and a signed copy of this report, LIC 809D, and appeal rights were were provided.


summary: Facility Evaluation

raw_content:
Narrative:
On December 6, 2024, at 8: AM, Licensing Program Analyst (LPA) Jacob Salem conducted an unannounced visit to the above facility for the purpose of conducting an annual inspection and met with Azucena Miranda, Administrator. LPA began inspecting the facility's physical plant. The home is a one story building with three client bedrooms and three client bathrooms which are set up as follows: · Bedroom #1 (Client) has two twin beds and sleeps two clients. · Bedroom #2 (Client) has two twin beds and sleeps two clients. · Bedroom #3 (Client) has two twin beds and sleeps two client. · Kitchen and dining area, multiple family room areas, staff office and storage closets, comfortable visitation room, and backyard/patio. The facility License, Emergency Disaster Plan, and Personal Rights are posted prominently in the staff office. The client bedrooms are arranged so that no more than two clients will share a room, no room commonly used for other purposes will be used as a bedroom, and no bedroom serves as a passageway to another room. There is adequate closet space for the clients' belongings. Client mattresses, blankets, pillows, and linens are clean and in good repair. There are smoke/carbon monoxide detectors inside all three bedrooms and throughout the common areas of the facility. The smoke/carbon monoxide detectors were tested and are working properly. Client bathrooms have working faucets measured to run at temperatures that are within regulation. The showers and toilets in client bathrooms are in clean and operating condition. There are additional bath towels and basic toiletries stored in the home. The kitchen contains perishable and non-perishable food supplies that are within regulations. Continued... ...CONTINUED There are multiple spacious living room areas located through the home with sofas and chairs and reading material for clients to use for relaxation or visitation from family and friends. A first aid kit is readily accessible and located in the staff office cabinet. Harmful cleaning supplies are locked in garage closet, and medication and knives are kept locked in the staff office. The facility has telephone service on the premises and provisions for making confidential calls. The client's files will be kept on file electronically, and there are provisions for confidential interviews with clients. The facility has a Emergency and Disaster Plan, which contains all the required procedures, such as provision of emergency power, storage and preservation of medications, and the location of utility shut off valves. LPA reviewed staff files (S1-S5), which contain the required background clearance and demographic information, health screenings, qualifications, and training. During the review of client files on 11/26/24, LPA observed clients files (C1-C5) to contain LIC 613B Personal Rights forms that were not signed by clients upon admission. Based on observations during the client file review on 11/26/24, the facility is being issued a citation (see LIC 809) for violating Interim Licensing Standards Version 5 section 87072(b)(1)(A) Personal Rights. An exit interview was conducted and a copy of this report and appeal rights were given to Azucena Miranda, Administrator.

met_with: Azucena Miranda, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On May 15, 2025, at 09: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced inspection at the facility and met with Cindy Diaz, Facility Representative. The purpose of the inspection is to conduct a case management. On May 13, 2025 the Department received information regarding a client engaging in unsupervised interactions. LPA Jauregui is gathering additional information.. Based on information gathered, further information is needed and the case management will be extended. An exit interview was conducted and copy of this report was provided to Cindy Diaz, Facility Representative.

met_with: Cindy Diaz, Facility Representative


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst Veronica conducted a case management inspection on July 30, 2025, at 9: AM, based on the number of relevant law enforcement contacts reported by the facility, pursuant to Health and Safety Code section 1538.7. During this inspection, 5 out of Direct Care Staff and 5 out of 5 youth files were reviewed. 3 out of Direct Care Staff and 2 out of 5 youth were interviewed. (See the Confidential Names List, LIC 811, Dated July 30, 2025). The Plan of Operation, including policies and procedures, were reviewed. Minutes from the board of directors' meetings related to this facility's incidents involving contact with law enforcement were reviewed. Based on the analysis of the confidential interviews and youth file review, including the needs and service assessments, youth case plans, quarterly assessments, and crisis intervention plans, the licensee uses trauma-informed and evidence-based de-escalation and intervention techniques when staff is responding to the behavior of youth residing in the facility. Interviews with youth and staff indicate the licensee prohibits calls or threats to call law enforcement as a form of discipline.

met_with: Amel Esposito, CEO, Azucena Miranda, Fac. Mgr./Admn.


summary: Facility Evaluation - 1 deficiency

raw_content:
Narrative:
On March 2, 2023, at 2: PM, Licensing Program Analyst (LPA) Lucero Jauregui went to Amali and met with Amel Esposito, CEO & Jessica Ayala, Administrator to assess a Civil Penalty. LPA Jauregui conducted a record review on the staff schedule on March 02, 2023, and LPA noted that there is one staff that did not have a criminal record clearance prior to working at the facility. LPA reviewed the dates the staff members worked and reviewed Guardian to ensure that staff did not have a criminal record clearance and their determination did not show eligible clearance. LPA Jauregui requested copies staff roster, and asked for any supporting documents the facility may have. One confirmed that (S1) had been working at the facility. LPA Jauregui is administering one civil penalty during this visit. The facility is being cited for the violation of California Code of Regulations, Title 22, Division Six, regulation 80019(e) Criminal Record Clearance. Record review confirms S1 worked in the facility without a criminal record clearance. An immediate civil penalty is being issued for $500.00. An exit interview was conducted with Amel Esposito, CEO. A copy of this report and appeal rights were provided to Amel Esposito, CEO.

Deficiencies:
80019: (1) Obtain a California clearance or a criminal record exemption as required by the Department or

title: Criminal Record Clearance(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1522 shall prior to woring, residing or volunteering in a licensed facility


summary: Facility Evaluation - 1 deficiency

raw_content:
Narrative:
On March 20, 2023, at 11: AM, Licensing Program Analyst (LPA) Lucero Jauregui went to Amali and met with Jessica Ayala, Administrator to assess a Civil Penalty. LPA Jauregui conducted complaint investigation on March 14, 2023, and LPA noted that Staff (S1) is listed as in process on Guardian. Based on record review S1 has been working at the facility without fingerprints being cleared. LPA Jauregui is administering one civil penalty and repeat violation during this visit. The facility is being cited for the violation of California Code of Regulations, Title 22, Division Six, regulation 80019(e) Criminal Record Clearance. Record review confirms S1 worked in the facility without a criminal record clearance. An exit interview was conducted and Plan of Corrections was developed with Jessica Ayala, Administrator. A copy of this report and appeal rights were provided to Jessica Ayala, Administrator.

Deficiencies:
80019: (1) Obtain a California clearance or a criminal record exemption as required by the Department or

title: Criminal Record Clearance(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1522 shall prior to working, residing or volunteering in a licensed facility


summary: Facility Evaluation

raw_content:
Narrative:
On June 27, 2023 at 10: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived unannounced to Amali and met with Jessica Ayala, Administrator. The purpose of this visit was to address a deficiency that was noted. On April 13, 2023, LPA Jauregui conducted a complaint investigation where confidential interviews revealed S1 being in a struggle and calling C1 an inappropriate name. Based on interviews, the Licensee did not ensure that C1 was accorded dignity within her personal relationships with staff, due to staff not speaking to C1 in a respectful manner. An exit interview was conducted, and plan of correction was developed and discussed with Jessica Ayala, Administrator. A copy of this report and appeal rights were provided to Jessica Ayala, Administrator.


raw_content:
Narrative:
Continuation of LIC9099. During the investigation, confidential interviews indicated that C4 was destroying the home, throwing glass against the wall and onto the floor, breaking TVs, knocking furniture over and going through the refrigerator and throwing out all the food. Confidential interviews revealed that staff were trying to verbally de-escalate C4 but C4 was just cursing at everyone and continued destroying the home. Confidential interviews revealed that C1, C2 and C3 were all trying to tell C4 to stop destroying the home because it wasn't just C4's house, they all lived there. Confidential interviews revealed that this made C4 angrier and made C4 get into C2's face, which initiated the first physical altercation. Confidential interviews revealed that staff intervened and separated the minors to prevent the minors from getting hurt. Confidential interviews revealed that once C4 and C2 separated, C4 continued destroying the home. Confidential interviews revealed that C4 picked up C1's piano and threw it across the living room which caused it to break. Confidential interviews revealed that this caused a physical altercation to break out between C1 and C4. Confidential interviews revealed that staff were using de-escalation techniques but C4 was not listening to the staff, which caused C3 to step in and try to break C1 and C4 apart. Confidential interviews revealed that C4 grabbed C3 and pulled C3's hair and C4 would not let C3 go. Confidential interviews revealed that staff had to step in between both minors to ensure that C4 would let go of C3. Confidential interviews revealed that staff separated the minors on opposite sides of the home to prevent any further altercations from happening. Based on confidential interviews, the allegation that staff did not ensure a safe environment was provided for minor is unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of this report, along with appeal rights, was given to Cindy Diaz, Facility Manager.

Investigation Findings:
13This is an amended LIC9099 to the original delivered on 11/19/2025 and amended on 01/20/2026. On November 19, 2025 at 9: AM, Licensing Program Analyst (LPA) Lisa Bernabe conducted a visit to the above facility and met with Cindy Diaz, Facility Manager ,to deliver the investigative finding regarding the allegation listed above. On August 28, 2025, Community Care Licensing received allegation that staff did not ensure a safe environment was provided for minor. On September 2, 2025, LPA Bernabe initiated the complaint and conducted a health and safety inspection of the facility; no immediate safety hazards were observed. LPA Bernabe interviewed clients (C1, C2, and C3), staff (S1, S2, and S3) and reviewed pertinent facility records. On August 28, 2025, it was reported to Community Care Licensing (CCL) that on August 27, 2025, C4 was jumped by C1, C2 and C3. It was also reported that S1 and S3 were present during the altercation. It was reported that C4 did not feel safe in the home. Continuation on LIC9099-C. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Lisa Bernabe LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: AMALIFACILITY NUMBER: VISIT DATE: 11/19/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Cindy Diaz, Facility Manager


facility_name: ANYTHING IS POSSIBLE FOUNDATION

summary: Complaint Investigation - Substantiated

raw_content:
Narrative:
Statements indicated that the phone was found in the facility couch. Documentary evidence indicated that S3 was terminated on 12/17/2024, for violation of company policy, as well as the privacy and safety rights of Child #1, a non-minor dependent. Facility cited for violation of Interim Licensing Standards, Article 06, regulation 87072 (c)(10)(16) Personal Rights. C1's personal belongings were searched without probable cause. S3 pushed C1 multiple times as C1 attempted to leave the room and engaged in a verbal altercation with C1. This poses an immediate health and safety concern to children in care.

Investigation Findings:
13On January 31, 2025, at 1:40pm, Licensing Program Analyst (LPA), Donald Martin arrived at the above facility for the purpose of delivering findings for the above complaint investigation. LPA was met by Administrator, Joseph Alvarado and allowed into the facility. During the investigation LPA conducted confidential interviews and obtained documentary evidence. Statements indicated that facility phone was missing. Staff 3 (S3) accused Child 1 (C1) of having the phone. S3 followed C1 into bedroom and began to search room for phone. Statements indicated that S3 searched through C1 belongings and pushed C1 multiple times as C1 attempted to leave room. Statements indicated that Staff 1 (S1) entered the room and asked S3 to leave the room. Statements indicated that once S3 left the room, S3 went downstairs and began to engage in a verbal altercation with C1 and calling C1 inappropriate names. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Donald C Martin LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION EL SEGUNDO CRP RO, N. Continental Blvd. #290B FACILITY NAME: ANYTHING IS POSSIBLE FOUNDATIONFACILITY NUMBER: VISIT DATE: 01/31/2025

met_with: Joseph Alvarez-Administrator