raw_content:
Narrative:
Appeal rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted and a copy of the report was left at the facility.

Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with Director of Operations Kelli Azevedo regarding a complaint investigation at the group home. The purpose of the meeting was to deliver the findings for the above complaint allegations. The investigation was conducted by Community Care Licensing (CCL) Investigations Branch Special Investigator Nathan Gonzalez and included interviews with staff, current and former clients, and the reporting party. In addition Petaluma Police Department report and facility records and files were reviewed. During confidential interviews and reviewing documents it was stated that staff made efforts to keep boundaries between clients and there was no observed incidents between clients. There is a lack of clear evidence to make a determination as to whether a regulatory violation did occur. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that Lack of supervision lead to inappropriate sexual interactions between minors; therefore, the above allegation is unsubstantiated. (Continued on 9099-C dated 08/20/24) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 21-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SANTA ROSA RO, NEOTOMAS AVENUE, STE. FACILITY NAME: MUIR WOOD LLC - LOHRMAN SOUTHFACILITY NUMBER: VISIT DATE: 08/20/2024


state: CA

facility_name: MUIR WOOD LLC - LOHRMAN SOUTH

summary: Complaint Investigation - Unsubstantiated

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with Cheif Operating Officer Bryan Bowen regarding a complaint investigation at the group home. The purpose of the meeting was to deliver the findings for the above complaint allegations. The investigation was conducted by Community Care Licensing (CCL) Investigations Branch Special Investigator Tim Balarie and LPA Cheyenne McCambridge and included interviews with staff, current and former clients, and the reporting party. In addition facility records and files were reviewed. Due to conflicting statements and not being abl to interview all parties involved there is a lack of clear evidence to make a determination as to whether a regulatory violation did occur. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that Lack of supervision lead to inappropriate sexual interactions between minors; therefore, the above allegation is unsubstantiated. Appeal rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted and a copy of the report was left at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

report_type: Complaint Investigation

met_with: Bryan Bowen

complaint_status: unsubstantiated


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There is a duck pond on the property that is enclosed by a 84" fence. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. The facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are current and complete with required documents. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.

report_type: Facility Evaluation

visit_type: Annual


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting a Post Licensing inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. There is an abundant supply of perishable foods available. Sharps and toxins are kept locked. Medications are kept locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Applicant understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. All required signage is posted in the hallway on the third floor and is clearly visible. The group home is licensed to serve six clients. Currently in placement are six clients, all female. The home operates within the capacity and limitations of the license. LPA McCambridge reviewed staff and client files and they are complete. Current forms and Title Regulations can be obtained through the internet at www.ccld.ca.gov. No Title 22 deficiencies cited this date. Exit interview conducted and a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There is a duck pond on the property that is enclosed by a 84" fence. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. The facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are current and complete with required documents. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location. Clients did not want to be interviewed at the time of this inspection. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There is a duck pond on the property that is enclosed by a 84" fence. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. The facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are current and complete with required documents. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 6 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
********On 9-9- LPA Karkazis conducted an annual inspection at MUIR WOOD LLC - HANNAN RANCH #496890074. In error LPA Karkazis placed the inspection below under MUIR WOOD LLC LOHRMAN SOUTH, in which an annual inspection never took place on 9-9-24. Therefore this annual at MUIR WOOD LLC LOHRMAN 9-9-24 is void. On 9-9-24 10:32AM, Licensing Program Analysts George Karkazis conducted an unannounced Annual/Random inspection at listed facility. LPA's met with Kelli Azevedo, Director of Operations and toured the facility inside and out. The Group Home is licensed to serve 6 clients. Present during the inspection were 2 staff and 0 clients. Currently there are no clients in care, since June 2024, while the facility undergoes repairs and remodeling. One staff member departed during the inspection, only one staff was interviewed. No clients interviewed, no clients in care.At 10:35AM LPA Karkazis reviewed staff files. All staff files were complete and in good order. No client files were reviewed, no clients in care.At 11:12AM, LPA Karkazis toured the facility. LPA Karkazis observed 3 bedrooms and 3 bathrooms. LPA observed facility license, personal rights, facility sketch, meal menu, and other forms posted on the walls throughout the facility. LPA Karkazis tested the water temperature and found it to be 114 degrees which is in range. The thermostat read 70 which is within range. Sharps were locked and chemicals were safely stored. There was no food stocked, no clients in care The medication was also stored and locked in the Care Coordinator Office, in a locked cabinet. The facility is in good repair and clean. LPA Karkazis interviewed 1 staff and 0 clients.At 11:29AM LPA Karkazis toured the backyard. There were no open bodies of water. The backyard was in good repair and clean. At this time there were no deficiencies.An exit interview was conducted, appeal rights discussed and a copy of this report was given to Kelli Azevedo, Director of Operations.

met_with: Kelli Azevedo, Director of Operations


summary: Facility Evaluation

raw_content:
Narrative:
On February 20, 2026, at approximately 9: AM, Licensing Program Analyst (LPA) Kimberly Hall conducted an unannounced annual required inspection. LPA met with Nicolette Gottuso, Clinical Director and Emily Guillory-Moats, Clinical Operations Manger and explained the purpose of the visit. The facility currently has five clients in care. LPA Hall conducted a tour of the facility site. It was observed to be clean, safe, sanitary, and in good condition. All passageways were unobstructed. The facility consists of three bedrooms and three bathrooms. Client bedrooms are double occupancy and offer individual beds, dressers, and table space. The first aid kit was observed to be complete. All disinfectants, cleaning solutions, and poisons were stored in a locked closet/laundry room making them inaccessible to clients. The kitchen was clean and sanitary. The facility maintained a sufficient food supply, Medications are stored in med room and all binders are stored in the care coordinator's office. The home was maintained at 68°F, and the water temperature was measured at 114°F. LPA reviewed 5 client files, and observed all files to be complete. LPA reviewed 2 personnel files, and observed all files to be complete. LPA conducted two confidential staff interviews and two confidential client interviews. Using the CARE inspection tool, no deficiencies were found. An exit interview was conducted, and a copy of this report was left with Emily Guillory-Moats, Clinical Operations Manager.

met_with: Nicolette Gottuso, Clinical Director Emily Guillory-Moats, Clinical Operations Manager


facility_name: MUIR WOOD LLC - PENNGROVE NORTH

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Brian Bertoli met with Shift Supervisor Azure Hodges regarding a complaint investigation at the Group Home. The purpose of the meeting was to deliver the findings for the above complaint allegation. During the course of the investigation, LPA Bertoli inspected the facility, reviewed records, and conducted confidential interviews, which did not indicate that the above allegation occurred. LPA Bertoli was not able to contact the involved parties, so there is a lack of evidence to make a determination as to whether a regulatory violation did occur. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that Staff member handled minor in a rough manner; therefore, the above allegation is Unsubstantiated. Appeal Rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted and a copy of the report was given to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Brian Bertoli LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

met_with: Azure Hodges


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analysts (LPAs) Cheyenne McCambridge and Monica Pavia conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection.LPAs McCambridge and Pavia met with Administrator Scott Sowle and Luke Flemming and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps are kept locked in cabinets and toxins are kept locked in laundry room. Medications are kept double locked in staff office. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Applicant understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Personal rights and Emergency disaster forms were posted in the sitting area. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently no youth in placement at this location. Current forms and Title Regulations can be obtained through the internet at www.ccld.ca.gov No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.

met_with: Scott Sowle


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Administrator Scott Sowle and Cheif Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps are kept locked in cabinets and toxins are kept locked in laundry room. Medications are kept double locked in staff office. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Licensee understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Personal rights and Emergency disaster forms were posted in the sitting area. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently no youth in placement at this location. Current forms and Title Regulations can be obtained through the internet at www.ccld.ca.gov No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Daiquiri Boyd conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA Boyd met with Brent Bower and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps are kept locked in cabinets and toxins are kept locked in laundry room. Medications are kept double locked in staff office. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Licensee understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Personal rights, LetUsNo, and Emergency disaster forms were posted in the sitting area. School room was observed. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. Current forms and Title Regulations can be obtained through the internet at www.ccld.ca.gov No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.

met_with: Brent Bower


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Daiquiri Boyd conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA Boyd met with Brent Bower. LPA Boyd interviewed clients and staff on this day. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. The home is maintained at a comfortable temperature. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. Current forms and Title Regulations can be obtained through the internet at www.ccld.ca.gov No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.

visit_type: Case Management


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Kelli Azevedo and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps are kept locked in cabinets and toxins are kept locked in laundry room. Medications are kept double locked in staff office. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Licensee understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. Temperature was 105. There are no firearms on the property. All required documentation was posted. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. Current forms and Title Regulations can be obtained through the internet at www.ccld.ca.gov No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.

met_with: Kelli Azevedo


facility_name: MUIR WOOD LLC - PENNGROVE SOUTH

raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with Cheif Compliance Officer Brent Bowers regarding a complaint investigation at the facility. The purpose of the inspection was to deliver the findings for the above allegation. During the course of the investigation, LPA McCambridge interviewed youth and staff, reviewed documentation and toured the facility. During confidential interviews it was determined that although clients may not always like the snacks or meals provided the facility is providing adequate food services. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the above allegations are true; therefore, the above allegations are unsubstantiated. An exit interview was conducted with Chief Compliance Officer Brent Bowers and a copy of this report was sent to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3

met_with: Brent Bowers


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) David Hiett conducted a Pre-licensing inspection for a Group Home license and met with the Administrator Scott Sowle. The entire home was toured, inside and out. The application is to provide residential drug and alcohol and mental health treatment for six adolescents with substance abuse issues, private and insured placement, boys and girls ages 12 - 17 years. The facility/home interior and exterior inspection description: The home is 2 stories and consists of entrance, kitchen/dining area, 2 bathrooms and a group area and offices. The house has 3 bedrooms upstairs. Medications are stored in locked cabinets in a downstairs office. Facility utilizes a linen company and has a washer/dryer of the kitchen. Sharps and toxics are in locked storage areas. The home has 1 garage. Each bedroom is set up with 2 beds. All bedrooms have adequate dresser and closet space. There are carbon monoxide and smoke detectors throughout the facility as well as a fire sprinklers and fire extinguishers. There is one complete first-aid kit located in a downstairs office. Applicant understands that the hot water temperature must be maintained within the regulation range of 105-120F and was measured at 115F.

visit_type: Prelicensing


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting a Post Licensing inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. There is an abundant supply of perishable foods available. Sharps and toxins are kept locked. Medications are kept locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Applicant understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. All required signage is posted in the hallway on the third floor and is clearly visible. The group home is licensed to serve six clients. Currently in placement are six clients. There were no clients present during inspection. The home operates within the capacity and limitations of the license. LPA McCambridge reviewed staff and client files and they are complete. Current forms and Title Regulations can be obtained through the internet at www.ccld.ca.gov. No Title 22 deficiencies cited this date. Exit interview conducted and a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Daiquiri Boyd conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA Boyd met with Chief Compliance Officer Brent Bowers and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete and current with required documentation. LPA Boyd reviewed client files on facility computer Kipu system is used. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 6 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Daiquiri Boyd met with Chief Compliance Officer Brent Bowers at the facility to interview staff and clients.


summary: Facility Evaluation

narrative: Licensing Program Analyst (LPA) Daiquiri Boyd conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA Boyd met with Brent Bower and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps are kept locked in cabinets and toxins are kept locked in laundry room. Medications are kept double locked in staff office. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Licensee understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Personal rights, LetUsNo, and Emergency disaster forms were posted in the sitting area. School room was observed. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. Current forms and Title Regulations can be obtained through the internet at www.ccld.ca.gov No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Director of Operations Kelli Azevedo and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete and current with required documentation. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 4 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


facility_name: MUIR WOOD LLC - REBECCA STREET

summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Applicant understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. The facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location. None were present during inspection. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

narrative: Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. The facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location. None were present during inspection. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
On 9/19/25, Licensing Program Analysts (LPAs) Mariah Hawkins and Kimberly Hall conducted a 2yr/random inspection. LPAs met with Kelli Azevedo, Director of Operations and Kelly Nelson, Records and Compliance Specialist and informed of the purpose of the visit. At this time, there are no clients in care and no staff working. The facility has been closed since February 2025. Due to the closure, no client or staff files were reviewed and no client or staff interviews were conducted. The licensee representatives agreed to notify the licensing agency when the facility resumes operations. At that time, licensee representatives agreed to send the licensing agency a current LIC 500 and LIC 610C. LPAs toured the facility site and reviewed facility protocols using the CARE Inspection Tool. No deficiencies were found. The facility is maintained in safe condition, bedrooms are single- or double-occupancy and offer storage space for each client. Chemicals are secured. LPAs and licensee representatives discussed possible alternative method(s) to secure chemicals. There is storage for securing laundry chemicals and medications. An exit interview was provided, and a copy of this report was provided to Kelli Azevedo, Director of Operations, whose signature on this form confirms receipt.


facility_name: MUIR WOOD LLC - SKILLMAN

summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) David Hiett conducted a prelicensing inspection for a Group Home license and met with the Administrator Scott Sowle.. The entire home was toured, inside and out. The application is for providing substance dependent/abusing adolescents ages 12 - 17 years. Residents may have co-occurring disorders, anxiety disorders or mild trauma. In addition, residents may have issues concerning family dysfunction, low self-esteem, anger management and cross addictions. Residents may require intensive counseling, or different types of therapeutic services. The home is set up as follows: This is single-story with 3 bedrooms, two bathrooms, a living room/dining room, a group room/activity room and a staff office that also is used as a medication storage room. There were appropriate furnishings in the home. The bathrooms were checked and are in operating condition. The faucets that will be used by the children were tested and delivered hot water at a temperature of 117.5F. Smoke detectors and carbon monoxide alarms and present are operable. The emergency telephone numbers were posted in a prominent location. The home has a locked cabinet where medications will be stored. Disinfectants and cleaning solutions were stored in a location that will be inaccessible to children. The first aid kit was checked and found to be complete. The front and backyard were inspected and found cleared of hazards. There were no pools and/or bodies of water on the premises. The applicant has a current health screening report with TB test. The applicant has current CPR and First Aid certificates and the appropriate training hours. The applicant stated that there are no guns and weapons in the home. The applicant stated that he has a valid California driver's license, registration and insurance. The applicant was made aware that it is their responsibility to know Title Regulations: · The applicant was informed that the household kitchen knives and appliances need to be locked or inaccessible to a child who is not of sufficient age or maturity to use such items. · Must maintain a separate, complete and current record or file for each child. · Report Unusual Incident/Injury (LIC 624) to Licensing and within 24 hours by phone, fax, or email; and seven days in writing. · Children are to be free from physical, sexual, emotional or other abuse, or corporal punishment. · Telephone service shall be readily accessible in the home at all times. · The home shall be clean, safe, and sanitary and in good repair at all times. · The applicant shall provide an orientation of the Children's Personal Rights. · No more than two children shall share a room and there is one child per bed. The following forms were discussed and/or given to the applicant: Unusual Incident/Injury Report (LIC 624) Identification and Emergency Information (LIC 601), Centrally Stored Medication and Destruction Record (LIC 622) Client/Resident Personal Property and Valuables (LIC 621) Children's Personal Rights (LIC 613B) forms. The home is within Title Regulation standards at this time. An exit interview conducted and a copy of the report was left with the applicant.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting a Post Licensing inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. There is an abundant supply of perishable foods available. Sharps and toxins are kept locked. Medications are kept locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Applicant understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. All required signage is posted in the hallway on the third floor and is clearly visible. The group home is licensed to serve six clients. Currently in placement are six clients. there were no clients present during inspection. The home operates within the capacity and limitations of the license. LPA McCambridge reviewed staff and client files and they are complete. Current forms and Title Regulations can be obtained through the internet at www.ccld.ca.gov. No Title 22 deficiencies cited this date. Exit interview conducted and a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Daiquiri Boyd conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA Boyd met with Chief Compliance Officer and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete and current with required documentation. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Daiquiri Boyd conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. Facility is day use for clients, address Skillman Lane in Petaluma, CA. LPA Boyd met with Chief Compliance Officer and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete and current with required documentation. LPA Boyd met with Luis Godoy, Shift Supervisor and Training Coordinator, and discussed plans and facility information.. LPA Boyd interviewed clients in care. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Director of Operations Kelli Azevedo and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete and current with required documentation. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 6 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


facility_name: MUIR WOOD LLC - SKILLMAN NORTH

summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete and current with required documentation. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

narrative: Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete and current with required documentation. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA McCambridge met with Compliance Officer Brent Bowers and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete and current with required documentation. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 5 youth in placement at this location, but only 2 agreed to be interviewed. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


facility_name: MUIR WOOD LLC - SKILLMAN SOUTH

raw_content:
Narrative:
There is a lack of clear evidence to make a determination as to whether a regulatory violation did occur. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that minor was sexually assaulted by another minor in care; therefore, the above allegation is unsubstantiated. Appeal rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted and a copy of the report was sent to the facility.

Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with Cheif Operating Officer Bryan Bowen regarding a complaint investigation at the group home. The purpose of the meeting was to deliver the findings for the above complaint allegations. The investigation was conducted by Community Care Licensing (CCL) Investigations Branch Special Investigator Jorge Martinez and included interviews with staff, current and former clients, and the reporting party. In addition Sonoma County's Sheriffs report and facility records and files were reviewed. Interviews with staff revealed no observed incidents of inappropriate touching by the clients. All clients stated the behavior was juvenile and immature, versus sexual in nature. Clients stated staff were always present, engaged, and never allowed any inappropriate behavior. Per clients, staff promptly redirected any inappropriate behavior and documented all incidents. Any behavior unacceptable did not go without redirection, additional treatotnent, or a consequence. All clients said staff provided a safe environment and were swift to correct unsafe behavior. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Zaid Hakim LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 21-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, NEOTOMAS AVENUE, STE. FACILITY NAME: MUIR WOOD LLC - SKILLMAN SOUTHFACILITY NUMBER: VISIT DATE: 12/28/2022


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with Cheif Operating Officer Bryan Bowen regarding a complaint investigation at the group home. The purpose of the meeting was to deliver the findings for the above complaint allegations. The investigation was conducted by Community Care Licensing (CCL) Investigations Branch Special Investigator Shannan Borton in addition to Licensing Program Analyst Cheyenne McCambridge and included interviews with staff, current and former clients, and the reporting party. In addition Sonoma County's Sheriffs report and facility records and files were reviewed. Interviews with staff revealed no observed incidents of inappropriate touching by the clients. The victim did not wish to be interviewed or speak about the incident. Other youth stated that the incident never occurred and it was stated that the victim would do anything no to be at the facility. There is a lack of clear evidence to make a determination as to whether a regulatory violation did occur. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that minor was sexually assaulted by another minor in care; therefore, the above allegation is unsubstantiated. Appeal rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted and a copy of the report was sent to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Zaid Hakim LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Brian Bertoli initiated an investigation with the Group Home and spoke with Administrator Scott Sowle. The purpose of the inspection was to inform the facility that an investigation is being conducted regarding the above allegations. LPA Bertoli and Administrator Sowle discussed that an Investigations Branch Investigator Joseph Balarie has completed this investigation. During the course of the investigation, Investigator Balarie interviewed staff and youth, and reviewed records. There was no indication that the allegations occurred other than statements from client. There is a lack of clear evidence to make a determination as to whether a regulatory violation did occur. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that Staff sexually abused client or of Staff showing inappropriate photos to client. Therefore, the above allegation is unsubstantiated. Appeal rights were provided and discussed, and no deficiencies were cited. An exit interview was conducted and a copy of the report was given to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Brian Bertoli LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with Care Coordinator Manager Penn Chourre regarding a complaint investigation at the facility. The purpose of the inspection was to deliver the findings for the above allegation. During the course of the investigation, LPA McCambridge conducted confidential interviews, reviewed records and documentation. Confidential interviews determined that staff followed and are following protocol and procedures. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the above allegations are true; therefore, the above allegations are unsubstantiated. An exit interview was conducted with Care Coordinator Manager Penn Chourre and a copy of this report was sent to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3

met_with: Penn Chourre


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with Care Coordinator Manager Penn Chourre regarding a complaint investigation at the facility. The purpose of the inspection was to deliver the findings for the above allegation. During the course of the investigation, LPA McCambridge conducted confidential interviews, and reviewed records. Confidential interviews determined that clients feel safe in the facility and that the facility is operating within the capacity and limitations of the license. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the above allegations are true; therefore, the above allegations are unsubstantiated. An exit interview was conducted with Care Coordinator Manager Penn Chourre and a copy of this report was sent to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge met with Director of Operations Kelli Azevedo regarding a complaint investigation at the facility. The purpose of the inspection was to deliver the findings for the above allegation. During the course of the investigation, LPA McCambridge conducted confidential interviews, and reviewed records. Confidential interviews determined that clients are allowed to attend group outings. This department has investigated the allegations, and although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the above allegations are true; therefore, the above allegations are unsubstantiated. An exit interview was conducted with Kelli Azevedo and a copy of this report was sent to the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Isabel Diego LICENSING EVALUATOR NAME: Cheyenne McCambridge LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced Required two year inspection of the facility. LPA McCambridge met with Cheif Operating Officer Bryan Bowen and toured the facility, inside and out.The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. No room commonly used for other purposes is used as a bedroom. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. There is an adequate supply of perishable and nonperishable food available. Sharps are kept locked in the chefs closet and toxins are kept locked in laundry room. Medications are kept double locked in staff office.There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Personal rights and Emergency disaster forms were posted in the sitting area. The group home is licensed to serve ten clients ages 12-17. Currently in placement are seven male clients. The home operates within the capacity and limitations of the license. LPA McCambridge reviewed client and staff files. Files reviewed are complete and current with required documents. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
On 9-17-24 12:15PM, Licensing Program Analysts George Karkazis conducted an unannounced Annual/Random inspection at listed facility. LPA met with Kelli Azevedo, Operations Director, and toured the facility inside and out. The Group Home is licensed to serve 10 clients. Present during the inspection were 2 staff and 1 client. At 12:25PM LPA Karkazis reviewed client and staff files. All staff and client files were complete and in good order. At 2:15PM, LPA Karkazis toured the facility. LPA Karkazis observed 3 bedrooms and 4 bathrooms. LPA observed facility license, personal rights, facility sketch, meal menu, and other forms posted on the walls throughout the facility. LPA Karkazis tested the water temperature and found it to be 113 degrees which is in range. The thermostat read 71 which is within range. Sharps were locked and chemicals were safely stored. There were two days of perishable foods and seven days non-perishable foods present. The medication was also stored and locked in the medications room in locked cabinet. The facility is in good repair and clean. LPA Karkazis interviewed 2 staff and 1 client. At 2:35PM, LPA Karkazis toured the backyard. There were no open bodies of water. The backyard was in good repair and clean. At this time there were no deficiencies An exit interview was conducted, appeal rights discussed and a copy of this report was given to Kelli Azevedo.

met_with: Kelli Azevedo, Operations Director


summary: Facility Evaluation - 1 deficiency

raw_content:
Narrative:
On the above date, Licensing Program Analyst (LPA) Cheyenne McCambridge conducted a Case Management visit to discuss issues that came up during a recent investigation, control number 21-CR-20230905113837. LPA met with Director of Operations Kelli Azevedo. Based on review of documentation submitted by the facility they were missing the visitation policy/plan in the clients' needs and services plan. LPA provided a copy of the CDSS LIC 625 and a copy of the Title 22 regulations of what is to be included in the clients' needs and services plan. LPA McCambridge issued a type B deficiency per Title Regulations for section 84068. Needs and Services Plan (b)(6). An exit interview was conducted and Appeal Rights were provided. The LIC Evaluation Report and deficiency page were sent to the Director of Operations.

Deficiencies:
84068.2: (6) Visitation, including the frequency of and any other limitations on visits to the family residence and other visits inside and outside the facility.

title:
1
2
3
4
5
6
784068.2 Needs and Services Plan (b) The needs and services plan shall identify the child's needs in the following areas


facility_name: MUIR WOOD LLC - SONOMA MOUNTAIN

summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) David Hiett conducted a Pre-licensing inspection for a Group Home license and met with the Administrator Scott Sowle. The entire home was toured, inside and out. The application is to provide residential drug and alcohol and mental health treatment for six adolescents with substance abuse issues, private and insured placement, boys and girls ages 12 - 17 years. The facility/home interior and exterior inspection description: The home is 2 stories and the main floor consists of an entrance, kitchen/dining area, 2 client bathrooms and 1 staff, a living room, a recreation room and a care office. The house has 3 bedrooms upstairs. Medications are stored in locked cabinets in a downstairs office. Facility utilizes a linen company and has a washer/dryer in the staff bathroom. Sharps and toxics are in locked storage areas. Each bedroom is set up with 2 beds. All bedrooms have adequate dresser and closet space. There are carbon monoxide and smoke detectors throughout the facility as well as fire extinguishers. There is one complete first-aid kit located in a downstairs office. Applicant understands that the hot water temperature must be maintained within the regulation range of 105-120F and was measured at 115F.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Cheyenne McCambridge conducted an unannounced inspection to the facility for the purpose of conducting a post licensing inspection. LPA McCambridge met with Chief Operating Officer Bryan Bowen and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. The facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are current and complete with required documents. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 6 youth in placement at this location. There were no clients present during the inspection. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst (LPA) Daiquiri Boyd conducted an unannounced inspection to the facility for the purpose of conducting an Annual/Required inspection. LPA Boyd met with Chief Compliance Officer Brent Bowers and toured the facility, inside and out. The facility is clean, safe, sanitary, and in good repair. Front and backyard are safe and free from hazards. All passageways are unobstructed. There are no bodies of water on the property. All bedrooms have adequate closet and drawer space. The home is maintained at a comfortable temperature. Sharps, medications, toxins, and cleaning solutions are locked. There are carbon monoxide and smoke detectors throughout the facility. There were operable fire extinguishers posted throughout the facility. There are complete first-aid kits located in the facility. Facility understands that the hot water temperature must be maintained within the regulation range of 105 - 120 degrees. There are no firearms on the property. Required documents are posted. Staff and client files were reviewed and are complete and current with required documentation. The group home is licensed to serve six clients ages 12-17. The home operates within the capacity and limitations of the license. There are currently 6 youth in placement at this location. No Title 22 deficiencies cited this date. Exit interview conducted a copy of the report was left at the facility.


summary: Facility Evaluation

raw_content:
Narrative:
On 7-10-24 at 10:42AM, Licensing Program Analysts George Karkazis and Nicole Del Calvo conducted an unannounced Annual/Random inspection at listed facility. LPA's met with Scott Sowle, Administrator and toured the facility inside and out. The Group Home is licensed to serve 6 clients. Present during the inspection were 3 staff and 0 clients. At 11:00AM LPA Karkazis and Del Calvo reviewed client and staff files. All files were complete and in good order. At 1:05PM, LPA Karkazis and Del Calvo toured the facility. LPA Karkazis Del Calvo observed 3 bedrooms and 3 bathrooms. LPA's observed facility license, personal rights, facility sketch, meal menu, and other forms posted on the walls throughout the facility. LPA Karkazis tested the water temperature and found it to be 118.3 degrees which is in range. The thermostat read 73 degrees which is within range. Sharps were locked and chemicals were safely stored. There were two days of perishable foods and seven days non-perishable foods present. The medication was also stored and locked in staff office, locked cabinet, and locked medication bag. The facility is in good repair and clean. LPA Karkazis and Del Calvo interviewed 1 staff. LPA Karkazis went to Pengrove South School to interview 3 clients. At 1:40PM, LPA Karkazis and Del Calvo toured the backyard. There were no open bodies of water. The backyard was in good repair and clean. At this time there were no deficiencies. An exit interview was conducted, appeal rights discussed and a copy of this report was given Administrator Scott Sowie.

met_with: Scott Sowle, Administrator


facility_name: NEURAL EMPATHY

summary: Facility Evaluation

raw_content:
Narrative:
On Tuesday February 4, 2024 at 2: PM Licensing Program Analyst (LPA) Linda Haynes met with Neural Empathy LLC President Kedra Creer for the purposes of a Component II interview. LPA reviewed LIC 184 with Kedra Creer for corrections that need to be made with application to be submitted within 30 days. LPA informed Kedra Creer that the closing of the Adult Residential Facility at the same address of the Children's Group Home has to be in effect to continue with the application. LPA informed Kedra Creer to let LPA know when Adult Residential Facility has closed so that a pre-licensing can be completed.

met_with: Kedra Creer


summary: Facility Evaluation

raw_content:
Narrative:
On March 11, 2025 at 9: AM, Licensing Program Analyst (LPA) Linda Haynes completed a pre-licensing inspection of Neural Empathy Group Home. LPA met with Applicant Kedra Creer who led a tour of the home. The facility was toured both inside and out with the applicant. Currently there are no clients in placement. The home is a one story building with five bedrooms and two and half bathrooms which are set up as follows: · Bedroom #1 (Clients) has one bed and will sleep one client. · Bedroom #2 (Clients) has one bed and will sleep one client. · Bedroom #3 (Clients) has one bed, and it will sleep one client. · Bedroom #4 (Client's) has one bed, and it will sleep one client. · Bedroom #5 (Client's) has two beds, and it will sleep two non-ambulatory clients. · A great room/living room, kitchen, dining area, two and half bathrooms, laundry room, two car garage, and the backyard. The Client's bedrooms were arranged so that no more than two client's will be in a room. No room commonly used for other purposes is used as a bedroom, and no bedroom serves as a passageway to another room. There was adequate closet space for the client's belongings. There was a smoke detector in every bedroom. The five smoke detectors were checked, and they were working properly. There is one carbon monoxide detector in the home it is located in the hallway. The carbon monoxide detector was checked and was working properly. The home's central air conditioning module was located on the roof. The home's hot water heater was located in the garage. The appliances were in working order. The client's files will be locked in a hall cabinet. There was adequate food storage space. There are 2 refrigerator freezer combos in the home. () A trash can for storage of solid waste had a tight-fitting lid and was present. The sharp knives are in a locked cabinet in the hallway. The medications will be located in a locked cabinet in the hallway. The hot water in bathroom one measured to be 107.6 degrees Fahrenheit, in bathroom two was 107.2 degrees Fahrenheit and in bathroom three 108.1 degrees Fahrenheit. The home's First Aid kit was accessible and is located in a cabinet in the hallway and contained all required supplies. There was one fire extinguisher present in the home and is located in the kitchen. It was observed to be properly charged and inspected by the fire department. There are no firearms in the home as stated by the applicant. There is no pool or other body of water at the home. The backyard where clients will have access to play is fenced. There are no corrections that need to be made at this time. A component III was conducted. An exit interview was conducted. Application will be forwarded to the Licensing Program Manager for Licensing.


facility_name: NEURAL EMPATHY III

summary: Facility Evaluation

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Narrative:
On August 20, 2025, at 2:00 p.m., Kedra Creer - Licensee, completed a Face to Face (Component II) interview with Licensing Program Analyst (LPA) Christopher J. Williams, LPA - Amber Hunter, and Licensing Program Manager (LPM) Jean Herring. During the interview, LPA went over sections in the facility's program statement and on the Licensee's application that were missing forms, needed corrections and/or revisions. Exit interview conducted. LPA instructed Licensee to make corrections and/or revisions to the appropriate sections of the program statement/application and then resubmit to LPA via e-mail by or before 9/05/2025. No further information to report.

met_with: Kedra Creer, Licensee


summary: Facility Evaluation

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On December 17, 2025, at 9:18 a.m., Licensing Program Analyst (LPAs), Christopher J. Williams and John Bonilla conducted an announced pre-licensing inspection at the above address. Upon arrival, LPAs met with Royderick Aguilar, Facility Administrator (FA), and toured the external and internal areas of the home. The following was observed at the time of inspection: Physical Plant: This one-story house is in a quiet residential community. It consists of five (5) bedrooms, one (2) bathroom, a kitchen, a dining area, a family room, and a backyard. All five bedrooms will be used for client(s) at present. The facility is clean, sanitary, and in working condition. Passageways are free from obstruction and there is no body of water. LPAs observed a kitchen, sofa, television, and kitchen utensils placed in the cabinets. LPAs did not observe a car in the garage. Garage has a lock on the door and will be off limits to clients. Per the applicant, there are no firearms on the premises. The facility has a centralized heat and air-conditioning unit. Temperatures throughout the home during the inspection were comfortable. Carbon monoxide and smoke alarms were tested and observed to be operational. LPAs observed a smoke detector throughout the facility. The home has one fire extinguisher located in the dining room area. The home has a landline that is not currently in use (per FA phone line will be activated before clients arrive) that will be available for each client's use. Client records will be kept in a locked file cabinet in a centralized area in the facility. Continued.... Bakersfield Fire Department: Fire Prevention Division conducted a fire inspection on 11/04/2025, and a fire clearance was granted for 6 ambulatory clients. Fixtures, Furniture, Equipment, and Supplies: The home has toilets, washing basins, and two (2) showers for clients' use. All client bedrooms were observed to be clean and orderly and contained full-size bed(s). LPAs observed clean pillows, bed sheets, and blankets. The client's bedroom has adequate closet and drawer space to accommodate client's clothing and personal belongings. Before today's inspection, the applicant submitted the final Program Statement/Plan of Operation to the LPA. LPA Christopher J. Williams will submit it for final review, and a new license will be mailed to the applicant if granted approval by the Department. An exit interview was conducted, and a signed copy of this report was discussed and provided to the applicant.


facility_name: NEW BEGINNINGS

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Continue from page 1 . . . . The staff denied the allegations and stated that the clients vitals signs are checked when a clients reports feeling sick and from there the next step is taken depending on the vital readings. The staff indicated that clients can be given medication that is prescribed to them or can be taken to the facility's health office for a check up. The staff indicated that sometimes time is given to the clients to see if the conditions go away but that the staff keeps checking on the clients. Information obtained from the facility staff indicated that the client was diagnosed with anxiety when the client was taken to the hospital. Information obtained indicated that the client was given breathing exercises, coping skills and had therapy sessions with the facility therapist to help her with her anxiety. Additional information indicated that the facility staff did not spoke inappropriately to the client or made inappropriate comments to the child. The confidential interview indicated that the client told the staff about feeling ill and did not response to her. The confidential interviews revealed that the client was taken to the hospital on one occasion because the client fainted. The confidential interview revealed that a staff at the hospital told the client that the facility had spend a lot of money by bringing her to the hospital for nothing. There were no witnesses to support the allegations. There was no corroborating information obtained through interviews to confirm the allegations. Based on the information obtained though interviews and records review the allegations are found unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the allegations occurred, therefore, the above allegations are Unsubstantiated. Appeals rights were provided and discussed with the facility representative mention above. There were no deficiencies cited. An exit interview was conducted, and a signed copy of this report was left with above staff.

Investigation Findings:
13On November 22, 2021, Licensing Program Analyst (LPA) Heriberto Perez conducted a follow-up complaint inspection to the above facility and and met with Lazaro Jauregui, Counselor Supervisor. The purpose of the inspection was to deliver the finding for the above complaint allegations. During the course of the investigation, LPA interviewed one staff and one client on 0702/21, LPA interviewed three staffs via telephone on 11/08/21, and LPA interviewed one staff via telephone on 11/09/21 (see Confidential Names Form LIC 811 dated November 22, 2021). LPA obtained and reviewed client's incident report, Need and Services Plan and other agency's investigative service logs. It was alleged that the Facility staff failed to seek medical attention for minor and Facility staff spoke inappropriately to minor. Continue on page 2 . . . UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Heriberto Perez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: NEW BEGINNINGSFACILITY NUMBER: VISIT DATE: 11/22/2021

met_with: Lazaro Jauregui, Counselor Supervisor


summary: Complaint Investigation - Unsubstantiated - 1 allegation

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On 04/21/2023, the Department received a complaint alleging allegations of personal rights toward clients. It was alleged that clients are not being treated fairly by staff, staff are threatening the clients using a point system to delay their unification, and staff are interfering with religious services towards a specific client population of not being taken to a Mosque. The Facility Senior Lead Supervisor (FLS) and other staff workers denied the allegations. FLS stated that all clients are treated equally and with respect. FLS stated that the facility uses a point system but never affects the client's reunification process. FLS stated that it is impossible to threaten a client to delay reunification with family members or with a sponsor. FLS and other staff workers provided consistent statements and denied interfering with the clients' religious practice of attending a Mosque. FLS stated that clients that requested to attend a Mosque were honored before, during, and after Ramadan. FLS disclosed that all clients are being accommodated based on their needs, such as food service, clothing, and other religious services. In confidential interviews, LPA Vargas interviewed clients of different ethnicities from different cottages. All clients that were interviewed provided consistent statements and denied the allegations. One Individual identified as other who had specific information about the allegations reported could not be contacted after several attempts were made to obtain a statement. U.S. Federal Field Specialist (FFS) denied all of the allegations reported. FFS stated that she meets with a wide variety of clients of different ethnicities and religious beliefs, and they (clients) have never made any complaints to her about the staff at New Beginnings. FFS commented that the facility representative and others have experienced some form of interpersonal communication. FFS has no concerns with the care and supervision of the clients at New Beginnings. Interviews and documentary evidence produced do not corroborate evidence to support the allegations. Therefore, the above allegations are determined unsubstantiated at this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged abuse occurred. The resolution to this complaint was discussed with the agency representative and copies of all licensing reports were provided at the conclusion of the inspection.

Investigation Findings:
13On 06/08/2023 at 01: PM, Licensing Program Analyst (LPA) Joseph Vargas conducted a follow-up inspection for the purpose of providing findings for the above complaint. LPA met with Mr. Garate. During the course of the investigation, LPA conducted in-person visits, and telephone interviews with seven clients and two staff workers on 4/25/2023, three facility staff workers on on 5/19/2023, and one U.S. Federal Field Specialist (FFS) on 5/18/2023. Reference confidential names list LIC811 dated 06/08/2023. During the inspection LPA requested for review and obtained copy of the staff and client facility roster reports, Special Incident Reports {SIRs}, and current LIC 500, including specific email communications between the facility representative with others mentioned/identified in the complaint allegations. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Joseph Vargas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: NEW BEGINNINGSFACILITY NUMBER: VISIT DATE: 06/08/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Mr. Enrique Garate, Campus Supervisor


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On 11/30/2023, the Department received a complaint alleging allegations of personal rights towards one client. It was alleged that the client was being denied religious services, and facility staff were not ensuring that the client attended on-campus school, including that the client was being denied to make confidential phone calls. The Facility Assistant Director (S1) and one staff worker denied the allegations. S1 disclosed that the client has access to religious services on campus, including other times going off-site to a Mosque. S1 denied the allegation that C1 is not being encouraged to attend on-campus schooling. S1 explained that C1 at first was participating but then stopped attending school and has refused to attend classes. The facility in collaboration with the U.S. Federal Field Specialist (FFS) is arranging to provide an independent education program to the client where he will learn from his assigned facility cottage. S1 denied the allegation the focused client identified in the report is not allowed to have confidential phone calls. S1 disclosed that all clients, including the focused client, have privacy when making confidential phone calls using a dedicated phone room. S1 explained that the client has demanded his own cellular phone which is not allowed in this particular program for safety and confidential reasons. In confidential interviews, the focused client provided inconsistent statements and stated that the allegations when first reported was accurate information but has recanted the allegations and stated that everything is okay. The focused client (FC) has denied the allegations. FC stated that he has attended religious services but on his own accord, he has declined to attend religious services off-site when offered, including on-site. The client stated that the staff working at the facility has always encouraged him to attend school and has admitted that he made the decision not to participate in attending classes. The client stated that he has access to a telephone room to make confidential phone calls but has requested to have his own cellular phone. The client disclosed that having his own cellular phone is not allowed. U.S. Federal Field Specialist (FFS) denied the allegations reported. FFS stated that she has encouraged the client to participate in the program as it is part of his expectations. FFS does not see indicators that the facility has violated the client's rights. FFS stated that she would closely monitor the situation. The individual identified as other stated that the allegations when first disclosed is accurate information. Interviews and documentary evidence produced do not corroborate evidence to support the allegations. Therefore, the above allegations are determined unsubstantiated at this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged abuse occurred. The resolution to this complaint was discussed with the agency representative and copies of all licensing reports were provided at the conclusion of the inspection.

Investigation Findings:
13On 12/11//2023 at 01: PM, Licensing Program Analyst (LPA) Joseph Vargas conducted a follow-up inspection for the purpose of providing findings for the above complaint. LPA met with Mr. Castaneda. During the course of the investigation, LPA conducted telephonic interviews, in-person visits with one client, two facility staff workers on 12/04/2023, individual identified as other on 12/06/2023, and a U.S. Federal Field Specialist (FFS) on 12/07/2023. Reference confidential names list LIC811 dated 12/11/2023. During the inspection LPA requested for review and obtained copy of the staff and client facility roster reports, Special Incident Reports {SIRs}, and current LIC 500, including specific email communications between the facility representative with others mentioned/identified in the complaint allegations. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Joseph Vargas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: NEW BEGINNINGSFACILITY NUMBER: VISIT DATE: 12/11/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Mr. Sergio Castaneda, Assistant Director


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Narrative:
Based on the information gathered during confidential interviews, relevant parties denied the allegations indicating all staff are constantly trained in trauma informed practices, intervention techniques and pro-act training. Staff does not verbally threaten any of the clients; clients are allowed to submit grievances in writing or can verbally talk to staff. Confidential interviews revealed staff respect all of the clients' cultures, backgrounds, and religious beliefs. Confidential interviews indicated the clients feel safe living at the facility and no concerns were reported. Clients indicated they can express their grievances in writing or verbally. LPA observed grievance boxes in each of the facilities living quarters and reviewed training logs for the facility staff. The reporting party when interviewed did not provide names of clients, incidents, dates, or examples of the allegations. Based on the interviews and records reviewed the allegations is/are found unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations. Appeals rights were provided and discussed with the facility representative mentioned above. There were no deficiencies cited.

Investigation Findings:
13On February 16, 2024, at 10: AM Licensing Program Analyst Larry Cabral (LPA) conducted a follow-up inspection for the purpose of providing findings for the above complaint allegations. LPA Cabral met with the facility administrator Sergio Castaneda. During the investigation, LPA Cabral interviewed two facility staff (AD, S1) on 11/29/23. LPA interviewed six clients (C1, C2, C3, C4, C4, C5, C6) on 1/19/24 (see Confidential Names Form LIC 811 dated February 16, 2024). LPA Cabral interviewed the reporting party (RP) on 12/1/23. LPA reviewed staff training documents. On 11/20/23 the Department received a complaint alleging the facility does not utilize trauma-informed practices; the facility does not address clients' grievances; facility staff makes verbal threats towards clients; and facility staff is not properly trained. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Larry Cabral LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: NEW BEGINNINGSFACILITY NUMBER: VISIT DATE: 02/16/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Sergio Castaneda, Administrator


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Narrative:
Based on the information gathered during confidential interviews, relevant parties denied the allegation indicating that the client had been taken to the medical facility and was provided medication. Confidential interviews indicated the client feels safe living at the facility and was having a medical condition that she felt was not being address immediately. A review of the medical records indicated the client was provided medical care and she has a condition that can't be addressed due to her age. Medical records and notes provided indicate the client had a pre-existing condition prior to being placed at the facility. Administrator stated the client's condition is now better The reporting party was not available to be interviewed. Based on the interviews and records reviewed the allegations is/are found unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations. Appeals rights were provided and discussed with the facility representative mentioned above. There were no deficiencies cited.

Investigation Findings:
13On July 12, 2024, at 3:30PM Licensing Program Analyst (LPA) Pedro Ramos conducted a follow-up inspection for the purpose of providing findings for the above complaint allegation. LPA Ramos met with the facility administrator Sergio Castaneda. During the investigation, LPA Ramos interviewed three facility staff (AD, S1,S2) on 12/7/23. LPA interviewed client on 12/7/23 (see Confidential Names Form LIC 811 dated July 12, 2024). LPA reviewed client notes and medical documentation. On 11/30/23 the Department received a complaint alleging staff are not ensuring a minor is receiving appropriate medical treatment. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Pedro Ramos LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: NEW BEGINNINGSFACILITY NUMBER: VISIT DATE: 07/12/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion: