summary: SPEP - FY17-18

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Hillsborough Girls Academy
TrueCore Behavorial Solutions
(Contract Provider)
9506 East Columbus Drive
Tampa, Florida 33619‐7715
Primary Service: Female Healthy Relationships
SPEP Review Date(s): December 12 ‐ 15, 2017
Florida Department of Juvenile Justice
Report Date(s): 12/13/17
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 2
Program Name: Hillsborough Girls Academy MQI Program Code: 1224
Provider Name: TrueCore Behavorial Solutions Contract Number: R2111
Location: Hillsborough County / Circuit: 13 Number of Beds: 20
Review Date(s): December 12 - 15, 2017 Lead Reviewer Code: 152
Persons Interviewed
Program Director Corporate QI/QA staff 7 # Program Supervisors
DJJ Monitor 1 # Case Managers 7 # Youth
DHA or designee 1 # Clinical Staff 1 # Other (listed by title): Lead
DMHCA or designee 2 # Healthcare Staff Teacher
Documents Reviewed
Written Protocol/Manual Logbooks 5 # Personnel Records
Fidelity Monitoring Documents Program Schedules 5 # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 5 # Youth Records (Closed)
Staff Evaluations Table of Organization 5 # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 5 # Health Records
Contract Scope of Services 5 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 3
Basic Score: 30 Points
1. Primary Service and Supplemental Service Types POS: 30 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is Female Healthy Relationships. The program was
awarded 25 points because the Primary Service is identified as a Group 4 Service. The specific
Sub-Component Service Type identified is Group Counseling. The Primary Service was identified
as this type of service as it focuses on psychological or interpersonal problems or issues faced by
an individual and involves a group of youths interacting with each other.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 4
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 10 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
The program provides Teen Relationships along with the VOICES curriculum as bundled service
called Female Healthy Relationships. During the review period, there were six staff members
formally trained in the Female Healthy Relationships curriculum. Five of those staff facilitated
group in the last twelve months. All staff received training from a qualified trainer who was
formally trained in the Female Healthy Relationships/Voices curriculum.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
All youth admitted to Hillsborough Girls are assessed by staff as to need for services. Based on
various criteria the youth are placed into program services. The program utilized the Voices and
Teen Relationships curriculum. The manuals contained a script for the facilitator for the groups,
implementation guidelines, identifies the order the lessons should be delivered in, and includes
detailed instructions for the delivery of each lesson.
Basic Score: 1 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
The Female Healthy Relationships group was observed on 12/14/17 from 2:30-3:30 pm. The
facilitator provided a copy of the the lesson plan for the observer from the program manual. The
faciitiator followed the lesson according to the manual and used her own words to convey the
meaning to the youth. The facilitator adhered to the lesson plan in every aspect.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 5
Basic Score: 2 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
Per review of the documentation provided and an interview with the Regional Compliance
Manager, there has been some facilitator turnover in the past 12 months, however the turnover
did not adversly affect services to the youth. There were no gaps in service.
Basic Score: 2 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The documentation for fidelity monitoring was reviewed. The program completed fidelity
monitoring for all months during the review period. The fomally trained staff monitored each other.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
An interview with the Regional Compliance Manager verified that the program has a process for
corrective actions based on the fidelity monitoring conducted. The program uses internal fidelity
monitoring/corrective action checklists specific to the Female Healthy Relationships/Vocies
curriculum. A review of the documentation provided and the interview verified that there was no
corrective action noted.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The performance evaluation of all trained facilitators found entries on all evaluations of the staff's
performance in delivering Female Healthy Relationships. These included comments on any
strengths or weaknesses of which the facilitator should be aware.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 6
3. Amount of Service ‐ Duration
Basic Score: 8 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 80%
Research indicates the target duration of 24 weeks for this type of service. Of the 8 youth in the
sample, 88% (7 of 8) reached at least the indicated target duration. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 8 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 80%
Research indicates a target of 40 contact hours for this type of service. Of the 8 youth in the
sample, 88% (7 of 8) reached the indicated target contact hours. Further explanation is detailed in
the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 23 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 92%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 88%
Moderate to High Score: 10 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 83%
Table 1
Moderate = 1 youth
Moderate-High = 3 youth
High = 3 youth
Total Youth in Sample = 8 youth
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 7
Percentage of Youth with High-Risk Level to Reoffend: 38%
High Score: 13 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 100%
Table 2
High = 3 youth
Total Youth in Sample = 8 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 88% (7 of 8) youth scored Moderate to High-Risk to reoffend, for a score of
10 points.
Of the SPEP sample, 38% (3 of 8) youth scored High-Risk to reoffend, for a score of 13 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 30 30 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 8 10 80%
Amount of Service: Contact Hours 8 10 80%
Risk Level of Youth Served 23 25 92%
Totals 89 95 94%
This SPEP report evaluates Female Healthy Relationships, an intervention delivered at
Hillsborough Girls Academy.
The program scored High for Quality of Service Delivery.
The program earned 8 points for Amount of Service: Duration. Of the 8 total youth sampled, all 8
included dosage with end dates in the EBS Module. Of those youth, 7 received at least the
recommended weeks of service. Youth in the sample completed between 17 and 53 weeks of
service, with an average of 40 weeks.
The program earned 8 points for Amount of Service: Contact Hours. Of the 8 total youth sampled,
all 8 included dosage in the EBS Module. Of those youth, 7 received at least the recommended
hours of service. Youth in the sample completed between 38 and 81 hours of service, with an
average of 67 hours.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 8
The program was awarded 23 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
RECOMMENDATION(S):
Hillsborough Girls Academy can maintain their SPEP Quality of Service Delivery score by
continuing the same processes in place at the time of this review.
Hillsborough Girls Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 9


state: FL

facility_name: Hillsborough Juvenile Detention Center West

summary: SPEP - FY17-18

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Hillsborough Girls Academy
Truecore Behavorial Solutions
(Contract Provider)
9506 East Columbus Drive
Tampa, Florida 33619‐7715
Primary Service: Impact of Crime
SPEP Review Date(s): December 12‐ 15, 2017
Florida Department of Juvenile Justice
Report Date(s): 12/13/17
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 2
Program Name: Hillsborough Girls Academy MQI Program Code: 1224
Provider Name: TrueCore Behavorial Contract Number: R2111
Location: Hillsborough County / Circuit: 13 Number of Beds: 20
Review Date(s): 12/12/17-12/15/17 Lead Reviewer Code: 152
Persons Interviewed
Program Director Corporate QI/QA staff 7 # Program Supervisors
DJJ Monitor 1 # Case Managers 7 # Youth
DHA or designee 1 # Clinical Staff 1 # Other (listed by title): Lead
DMHCA or designee 2 # Healthcare Staff Teacher
Documents Reviewed
Written Protocol/Manual Logbooks 5 # Personnel Records
Fidelity Monitoring Documents Program Schedules 5 # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 5 # Youth Records (Closed)
Staff Evaluations Table of Organization 5 # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 5 # Health Records
Contract Scope of Services 5 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 3
Basic Score: 20 Points
1. Primary Service and Supplemental Service Types POS: 20 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is Impact of Crime. The program was awarded 15 points
because the Primary Service is identified as a Group 3 Service. The specific Sub-Component
Service Type identified is Social Skills Training. The Primary Service was identified as this type of
service as it focuses on developing social skills required for an individual to interact in a positive
way with others.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 4
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 8 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
During the review period, there were two staff members formally trained in the Impact of Crime
(IOC) curriculum. One facilitator conducted group in the last twelve months. Both staff received
training from a qualified trainer who was formally trained in the Impact of Crime curriculum.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
All youth admitted to Hillsborough Girls are assessed by staff as to need for services. Based on
various criteria the youth are placed into program services. The program utilizes the 'Impact of
Crime- Addressing the Harm' curriculum The manual contains a script for the facilitator for the
groups, implementation guidelines, identifies the order the lessons should be delivered in, and
includes detailed instructions for the delivery of each lesson.
Basic Score: N/A Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
The Impact of Crime group was not running during the review period. The last group was
completed on February 2, 2017. The facility is currently awaiting enough new youth to enter the
program to start a new group. The curriculum was not able to be observed; therefore, this
indicator rates as non-applicable.
Basic Score: 1 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 5
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
Per review of the documentation provided and an interview with the Regional Compliance
Manager, there has been a large gap in service in the past 12 months. There was a gap in service
since early February 2017, however the gap was not caused by staff turnover. The program
states the gap is due to the number of youth enrolled into the program.
According to DJJ data, during 2017, the program's population averaged 19 girls per day with very
little fluctuation.
The program can earn 2 points if there are no unnecessary gaps in service.
At the time of the review, the program did not meet criteria to earn a score of 2.
Basic Score: 2 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The documentation for fidelity monitoring was reviewed. The program completed fidelity for all
months during the review period. The fomally trained staff monitored each other.
BasicScore: 1Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
An interview with the Regional Compliance Manager verified that the program has a process for
corrective actions based on the fidelity monitoring conducted. The program uses internal fidelity
monitoring/corrective action checklists specific to the Impact of Crime curriculum. A review of the
documentation provided and an interview with the Regional Compliance Manager verified that
there was no corrective action needed nor taken.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The performance evaluation of all trained facilitators found entries on all evaluations of the staff's
performance in delivering Impact of Crime. These included comments on any strengths or
weaknesses of which the facilitator should be aware.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 6
3. Amount of Service ‐ Duration
Basic Score: 6 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 60%
Research indicates the target duration of 16 weeks for this type of service. Of the 3 youth in the
sample, 67% (2 of 3) reached at least the indicated target duration. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 10 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 100%
Research indicates a target of 24 contact hours for this type of service. Of the 3 youth in the
sample, 100% (3 of 3) reached the indicated target contact hours. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 25 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 100%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 100%
Moderate to High Score: 12 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 100%
Table 1
Moderate = 0 youth
Moderate-High = 1 youth
High = 2 youth
Total Youth in Sample = 3 youth
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 7
Percentage of Youth with High-Risk Level to Reoffend: 67%
High Score: 13 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 100%
Table 2
High = 2 youth
Total Youth in Sample = 3 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 100% (3 of 3) youth scored Moderate to High-Risk to reoffend, for a score
of 12 points.
Of the SPEP sample, 67% (2 of 3) youth scored High-Risk to reoffend, for a score of 13 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 20 20 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 6 10 60%
Amount of Service: Contact Hours 10 10 100%
Risk Level of Youth Served 25 25 100%
Totals 81 85 95%
This SPEP report evaluates Impact of Crime, an intervention delivered at Hillsborough Girls
Academy.
The program scored High for Quality of Service Delivery.
The program earned 6 points for Amount of Service: Duration. Of the 3 total youth sampled, all 3
included dosage with end dates in the EBS Module. Of those youth with correct dosage, 2
received at least the recommended weeks of service. Youth in the sample completed between 11
and 16 weeks of service, with an average of 14 weeks.
The program earned 10 points for Amount of Service: Contact Hours. Of the youth with correct
dosage, all 3 received at least the recommended hours of service. Youth in the sample
completed between 24 and 35 hours of service, with an average of 31 hours.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 8
The program was awarded 25 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
RECOMMENDATION(S):
Hillsborough Girls Academy can Maintain their SPEP Quality of Service Delivery score by
continuing the practices in place at the time of this review.
Hillsborough Girls Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 9

source: DJJ

report_type: SPEP

program_name_raw: Hillsborough Girls Academy

program_status_note: Closed

service_type: Impact of Crime


summary: SPEP - FY17-18

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Hillsborough Girls Academy
Truecore Behavorial Solutions
(Contract Provider)
9506 East Columbus Drive
Tampa, Florida 33619‐7715
Primary Service: Thinking for a Change
SPEP Review Date(s): December 12‐15, 2017
Florida Department of Juvenile Justice
Report Date(s): 12/13/17
Introduction
The Standardized Program Evaluation Protocol (SPEP) is an assessment tool derived from
meta-analytic research on the effectiveness of juvenile justice interventions. The tool is
designed to compare existing intervention services, as implemented in the field, to the
characteristics of the most effective intervention services found in the research.
The SPEP scoring system allows service providers to identify specific areas in which program
improvements can be made to their existing Primary Services. These improvements can be
expected to increase the effectiveness of those Primary Services in the reduction of recidivism
for youth receiving the Primary Service. A separate SPEP evaluation is conducted, at the time
of the program’s Quality Improvement Review, for each Primary Service provided by the
program.
This report provides two types of SPEP scores: a Basic Score, equivalent to the number of
points received, and a Program Optimization Score (POS) that is equivalent to the maximum
number of possible points that could be received based on the SPEP domains under the control
of the program. The Basic Score compares the Primary Service being evaluated to other
intervention services found in the research to be effective, regardless of service type. It is meant
as a reference to the expected overall recidivism reduction when compared to other Primary
Services of any Type.
A Program Optimization Percentage (POP) rate is derived from the Basic Score and Program
Optimization Score. The POP rate is a percentage score that indicates where the rate of
effectiveness of the Primary Service is when compared to its potential effectiveness if optimized
to match the characteristics of similar Primary Services found to be most effective in the
research. The POP rate is likely more meaningful to service providers as it represents how
close the program’s Primary Service is to its potential for that Primary Service Type. For
example, a POP rate of 55% would indicate that the program’s Primary Service is operating at
55% of its potential effectiveness for recidivism reduction that has been found for a similar
Primary Service Type with research evidence of effectiveness.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 2
Program Name: Hillsborough Girls Academy MQI Program Code: 1224
Provider Name: TrueCore Behavorial Contract Number: R2111
Location: Hillsborough County / Circuit: 13 Number of Beds: 20
Review Date(s): 12/12/17-12/15/17 Lead Reviewer Code: 152
Persons Interviewed
Program Director Corporate QI/QA staff # Program Supervisors
DJJ Monitor 1 # Case Managers # Youth
DHA or designee 1 # Clinical Staff # Other (listed by title):
DMHCA or designee 2 # Healthcare Staff
Documents Reviewed
Written Protocol/Manual Logbooks 5 # Personnel Records
Fidelity Monitoring Documents Program Schedules 5 # Training Records/CORE
Internal Corrective Action Reports Supplemental Contracts 5 # Youth Records (Closed)
Staff Evaluations Table of Organization 5 # Youth Records (Open)
Accreditation Reports Youth Handbook # Other:
Contract Monitoring Reports 5 # Health Records
Contract Scope of Services 5 # MH/SA Records
Observations During Review
Group/Session of Primary Service(s)
Program Activities
Recreation
Social Skill Modeling by Staff
Staff Interactions with Youth
Staff Supervision of Youth
Transition/Exit Conferences
Treatment Team Meetings
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 3
Basic Score: 35 Points
1. Primary Service and Supplemental Service Types POS: 35 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is Thinking for a Change. The program was awarded 30
points because the Primary Service is identified as a Group 5 Service. The specific Sub-
Component Service Type identified is Cognitive Behavioral Therapy. The Primary Service was
identified as this type of service as it is intended to correct faulty cognitions and perceptions and
provides skills individuals can use to monitor thought patterns and correct behaviors.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated by the Bureau of Monitoring and Quality Improvement while
on-site during the annual compliance review.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 4
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 8 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
During the review period, there were five staff members formally trained in the Thinking for a
Change(T4C) curriculum. Two facilitators conducted group in the last twelve months. All five staff
received training from a qualified trainer who was formally trained in the T4C curriculum.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
All youth admitted to Hillsborough Girls are assessed by staff as to need for services. Based on
various criteria the youth are placed into program services. The program utilizes the Thinking for a
Change curriculum, version 3.1. The manual contains a script for the facilitator for the groups,
provides 25 lessons and includes implementation guidelines, identifies the order the lessons
should be delivered in and includes detailed instructions for the delivery of each lesson.
Basic Score: 1 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
The Thinking for a Change group was observed on December 12, 2017 from 3:30 p.m. to 4:30
pm. The facilitator provided a copy of the lesson plan to the observer from the program manual-
Lesson 15, Negotiations. The facilitator followed the lesson according to the manual, did not read
the lesson verbatim and used her own words to convey the lesson to the group. She was easy to
follow and adhered to the lesson plan in every aspect.
Basic Score: 1 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 5
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
Per review of the documentation provided and an interview with the Regional Compliance
Manager, there has been some facilitator turnover in the past 12 months, however the turnover
did not adversly impact the groups. There was a gap in service from July to October 2017.
The program can earn 2 points if there are no unnecessary gaps in service due to facilitator
turnover.
At the time of the review, the program did not meet criteria to earn a score of 2.
Basic Score: 1 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The documentation for fidelity monitoring was reviewed. The program completed fidelity monthly
except in January, February, March and September 2017. The fomally trained staff monitored
each other.
The program can earn 2 points if fidelity monitoring is completed every month for each facilitator.
At the time of the review, the program did not meet criteria to earn a score of 2.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
An interview with the Regional Compliance Manager verified that the program has a process for
corrective actions based on the fidelity monitoring conducted. The program uses internal fidelity
monitoring/corrective action checklists specific to T4C. A review of documentation provided and
an interview with the Regional Compliance Manager verified that there was no corrective action
noted on the completed monitoring forms.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The performance evaluation of all trained facilitators found entries on all evaluations of the staff's
performance in delivering the T4C curriculum. These included comments on any strengths or
weaknesses of which the facilitator should be aware.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 6
3. Amount of Service ‐ Duration
Basic Score: 8 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 80%
Research indicates the target duration of 15 weeks for this type of service. Of the 7 youth in the
sample, 86% (6 of 7) reached at least the indicated target duration. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 6 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 60%
Research indicates a target of 45 contact hours for this type of service. Of the 7 youth in the
sample, 71% (5 of 7) reached the indicated target contact hours. Further explanation is detailed in
the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 18 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 72%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 86%
Moderate to High Score: 10 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 83%
Table 1
Moderate = 1 youth
Moderate-High = 3 youth
High = 2 youth
Total Youth in Sample = 7 youth
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 7
Percentage of Youth with High-Risk Level to Reoffend: 29%
High Score: 8 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 62%
Table 2
High = 2 youth
Total Youth in Sample = 7 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 86% (6 of 7) youth scored Moderate to High-Risk to reoffend, for a score of
10 points.
Of the SPEP sample, 29% (2 of 7) youth scored High-Risk to reoffend, for a score of 8 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 35 35 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 8 10 80%
Amount of Service: Contact Hours 6 10 60%
Risk Level of Youth Served 18 25 72%
Totals 87 100 87%
This SPEP report evaluates Thinking for a Change, an intervention delivered at Hillsborough Girls
Academy.
The program scored High for Quality of Service Delivery.
The program earned 8 points for Amount of Service: Duration. Of the 7 total youth sampled, all 7
included dosage with end dates in the EBS Module. Of those youth, 6 received at least the
recommended weeks of service. Youth in the sample completed between 12 and 31 weeks of
service, with an average of 19 weeks.
The program earned 6 points for Amount of Service: Contact Hours. Of the 7 total youth sampled,
all 7 included dosage in the EBS Module. Of those youth, 5 received at least the recommended
hours of service. Youth in the sample completed between 33 and 70 hours of service, with an
average of 46 hours.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 8
The program was awarded 18 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
RECOMMENDATION(S):
Hillsborough Girls Academy can maintain their SPEP Quality of Service Delivery score by
continuing the same processes in place at the time of this review.
Hillsborough Girls Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 9

service_type: Thinking for a Change


summary: SPEP - FY18-19

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Hillsborough Girls Academy
Truecore Behavorial Solutions
(Contract Provider)
9506 East Columbus Drive
Tampa, Florida 33619-7715
Primary Service: Female Healthy Relationships
SPEP Review Date(s): 08/07/18-08/10/18
Florida Department of Juvenile Justice
Report Date(s): 08/08/18
Introduction
The Standardized Program Evaluation Protocol (SPEP) is data-driven rating system for
evaluating program effectiveness. The SPEP was developed by relying on hundreds of studies
that have examined key characteristics of programs that demonstrated their ability to reduce
recidivism. To determine a SPEP score, the program’s services are compared to characteristics
of effective programs in the research of a similar type.
The SPEP score is composed of four principle characteristics that have been shown to predict
reductions in youth recidivism; service type, quality of service, dosage (amount of service), and
youth level of risk.
• Service Type: service type points are awarded based on the group category that the
service falls within
• Quality of Service: quality points are awarded by determining the extent to which the
program is delivered in what research suggests is a high-quality manner
• Amount of Service: or “dosage” refers to the amount and duration of services that were
received
• Risk Level: refers to the level of criminogenic risk for youth involved in the intervention.
The final output of the SPEP review is the Program Optimization Percentage (POP). This rate is
derived from the Basic Score and Program Optimization Score. The POP rate is a percentage
score that indicates how the service rates in effectiveness when compared to the potential
effectiveness if optimized to match the most effective services in the research. This means the
POP rate represents how close the program’s Primary Service is to its potential for that Primary
Service Type. For example, a POP rate of 55% would indicate that the program’s Primary
Service is operating at 55% of its potential effectiveness for recidivism reduction based on the
SPEP research.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 2
Basic Score: 30 Points
1. Primary Service and Supplemental Service Types POS: 30 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is Female Healthy Relationships. The program was
awarded 25 points because the Primary Service is identified as a Group 4 Service. The specific
Sub-Component Service Type identified is Group Counseling. The Primary Service was identified
as this type of service as it focuses on psychological or interpersonal problems or issues faced by
an individual and involves a group of youths interacting with each other.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated while on-site during the annual compliance review.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 3
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 10 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
During the review period, there were six staff members formally trained in the Female Healthy
Relationships curriculum; two therapists have facilitated the group since the last review. All staff
received training from a qualified trainer who was formally trained in the Female Healthy
Relationships curriculum.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
All youth admitted to Hillsborough Girls Academy are assessed by staff to determine specific
needs for evidence-based services. The program utilizes the Voices and Teen Relationships
bundled curriculum, Female Healthy Relationships. The manual contains a script for the facilitator
for the groups, provides lessons and includes implementation guidelines, identifies the order the
lessons should be delivered in and includes detailed instructions for the delivery of each lesson.
Basic Score: 1 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
The Female Health Relationships group was observed on 08/09/18. The facilitator provided a
copy of the lesson plan for the observer from the program manual. The facilitator followed the
lesson according to the manual and did not read the lesson verbatim, instead using her own
words to convey the meaning to the youth. The facilitator adhered to the lesson plan in every
aspect.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 4
Basic Score: 2 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
A review of the documentation provided and an interview with the Clinical Director, revealed there
has been some facilitator turnover in the past 12 months; however, the turnover did not adversely
affect services to the youth as it did not occur during a cohort. There were no gaps in service of
the Female Healthy Relationships intervention.
Basic Score: 2 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The documentation for fidelity monitoring was reviewed. The Clinical Director completed the
monitoring for both facilitators for all months, without exception, for the entire review period.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
An interview with the Clinical Director verified the program has a process for corrective actions
based on the fidelity monitoring conducted. The program uses internal fidelity monitoring /
corrective action checklists specific to the Female Healthy Relationships curriculum. A review of
the documentation provided and an interview with the Clinical Director verified there was no
corrective action noted nor taken.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The performance evaluation of all trained facilitators revealed entries on all evaluations of the
staff's performance in delivering the Female Healthy Relationships curriculum. These included
comments on any strengths or weaknesses of which the facilitator should be aware.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 5
3. Amount of Service - Duration
Basic Score: 10 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 100%
Research indicates the target duration of 24 weeks for this type of service. Of the 18 youth in the
sample, 100% (18 of 18) reached at least the indicated target duration. Further explanation is
detailed in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 10 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 100%
Research indicates a target of 40 contact hours for this type of service. Of the 18 youth in the
sample, 100% (18 of 18) reached the indicated target contact hours. Further explanation is
detailed in the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 15 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 60%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 78%
Moderate to High Score: 7 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 58%
Table 1
Moderate = 3 youth
Moderate-High = 6 youth
High = 5 youth
Total Youth in Sample = 18 youth
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 6
Percentage of Youth with High-Risk Level to Reoffend: 28%
High Score: 8 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 62%
Table 2
High = 5 youth
Total Youth in Sample = 18 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 78% (14 of 18) youth scored Moderate to High-Risk to reoffend, for a score
of 7 points.
Of the SPEP sample, 28% (5 of 18) youth scored High-Risk to reoffend, for a score of 8 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 30 30 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 10 10 100%
Amount of Service: Contact Hours 10 10 100%
Risk Level of Youth Served 15 25 60%
Totals 85 95 89%
This SPEP report evaluates Female Healthy Relationships, an intervention delivered at
Hillsborough Girls Academy.
18 youth completed the program during the review period.
The program scored High for Quality of Service Delivery.
The program earned 10 points for Amount of Service: Duration. Of the 18 total youth sampled, all
18 included dosage with end dates in the EBS Module. Of those youth, all 18 received at least the
recommended weeks of service. Youth in the sample completed between 33 and 88 weeks of
service, with an average of 48 weeks.
The program earned 10 points for Amount of Service: Contact Hours. Of the 18 total youth
sampled, all 18 included dosage in the EBS Module. Of those youth, all 18 received at least the
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 7
recommended hours of service. Youth in the sample completed between 62 and 131 hours of
service, with an average of 76 hours.
The program was awarded 15 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
Had the percentage of youth served with Moderate-High and High risk to reoffend been higher,
and this report awarded each 25 of the available points for this section, the Program Optimization
Percentage for this service would increase to 100%. As stated previously, the Risk Level of Youth
Served score is not under the control of the program.
RECOMMENDATION(S):
Hillsborough Girls Academy can maintain their SPEP Quality of Service Delivery score by
continuing the practices in place at the time of this review.
Hillsborough Girls Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 8

service_type: Female Healthy Relationships


summary: SPEP - FY18-19

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Hillsborough Girls Academy
Truecore Behavorial Solutions
(Contract Provider)
9506 East Columbus Drive
Tampa, Florida 33619-7715
Primary Service: Impact of Crime
SPEP Review Date(s): 08/07/18-08/10/18
Florida Department of Juvenile Justice
Report Date(s): 08/08/18
Introduction
The Standardized Program Evaluation Protocol (SPEP) is data-driven rating system for
evaluating program effectiveness. The SPEP was developed by relying on hundreds of studies
that have examined key characteristics of programs that demonstrated their ability to reduce
recidivism. To determine a SPEP score, the program’s services are compared to characteristics
of effective programs in the research of a similar type.
The SPEP score is composed of four principle characteristics that have been shown to predict
reductions in youth recidivism; service type, quality of service, dosage (amount of service), and
youth level of risk.
• Service Type: service type points are awarded based on the group category that the
service falls within
• Quality of Service: quality points are awarded by determining the extent to which the
program is delivered in what research suggests is a high-quality manner
• Amount of Service: or “dosage” refers to the amount and duration of services that were
received
• Risk Level: refers to the level of criminogenic risk for youth involved in the intervention.
The final output of the SPEP review is the Program Optimization Percentage (POP). This rate is
derived from the Basic Score and Program Optimization Score. The POP rate is a percentage
score that indicates how the service rates in effectiveness when compared to the potential
effectiveness if optimized to match the most effective services in the research. This means the
POP rate represents how close the program’s Primary Service is to its potential for that Primary
Service Type. For example, a POP rate of 55% would indicate that the program’s Primary
Service is operating at 55% of its potential effectiveness for recidivism reduction based on the
SPEP research.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 2
Basic Score: 20 Points
1. Primary Service and Supplemental Service Types POS: 20 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is Impact of Crime. The program was awarded 15 points
because the Primary Service is identified as a Group 3 Service. The specific Sub-Component
Service Type identified is Social Skills Training. The Primary Service was identified as this type of
service as it focuses on developing social skills required for an individual to interact in a positive
way with others.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated while on-site during the annual compliance review.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 3
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 9 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
During the review period, there were three staff members formally trained in the Impact of Crime
(IOC) curriculum, receiving training from a qualified trainer who was formally trained in the
curriculum. Each trained staff facilitated groups during the review period.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
All youth admitted to Hillsborough Girls Academy are assessed by staff for their specific need for
evidence-based services. The program utilizes the Impact of Crime-Addressing the Harm
curriculum. The manual contains a script for the facilitator for the groups, provides lessons and
includes implementation guidelines, identifies the order the lessons should be delivered in and
includes detailed instructions for the delivery of each.
Basic Score: 1 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
The Impact of Crime group was observed on 08/08/18. The facilitator provided a copy of the
lesson plan for the observer from the program manual. The facilitator followed the lesson
according to the manual and did not read the lesson verbatim. He used his own words to convey
the meaning of the lesson to the youth. The facilitator adhered to the lesson plan in every aspect.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 4
Basic Score: 1 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
A review of the documentation provided and an interview with the Clinical Director, revealed there
has been some facilitator turnover during the review period; however, this turnover did not
adversely affect services to youth. There was a gap in services from 12/17 till 02/18, while the
program was waiting for enough youth to begin a new cohort. The facility was waiting on enough
new youth to arrive in order to enroll and start the Impact of Crime group. During that time, waiting
youth were placed in Thinking for a Change group in an effort to provide intervention services. A
review of JJIS indicated an Average Daily Population of 19.8 youth for the review period.
The program can earn 2 points if there are no unnecessary gaps in service.
At the time of the review, the program did not meet criteria to earn a score of 2.
Basic Score: 2 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The documentation for fidelity monitoring was reviewed. The program completed fidelity for all
months the group was run during the review period. The formally trained staff monitored each
other.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
An interview with the Clinical Director verified the program has a process for corrective actions
based on the fidelity monitoring conducted. The program uses internal fidelity monitoring /
corrective action checklists specific to the Impact of Crime curriculum. A review of the
documentation provided and an interview with the Clinical Director verified there was no corrective
action noted nor taken.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
The performance evaluation of each trained facilitator found entries on all evaluations of the staff's
performance in delivering Impact of Crime. These included comments on any strengths or
weaknesses of which the facilitator should be aware.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 5
3. Amount of Service - Duration
Basic Score: 10 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 100%
Research indicates the target duration of 16 weeks for this type of service. Of the 2 youth in the
sample, 100% (2 of 2) reached at least the indicated target duration. Further explanation is
detailed in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 10 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 100%
Research indicates a target of 24 contact hours for this type of service. Of the 2 youth in the
sample, 100% (2 of 2) reached the indicated target contact hours. Further explanation is detailed
in the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 12 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 48%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 100%
Moderate to High Score: 12 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 100%
Table 1
Moderate = 1 youth
Moderate-High = 1 youth
High = 0 youth
Total Youth in Sample = 2 youth
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 6
Percentage of Youth with High-Risk Level to Reoffend: 0%
High Score: 0 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 0%
Table 2
High = 0 youth
Total Youth in Sample = 2 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 100% (2 of 2) youth scored Moderate to High-Risk to reoffend, for a score
of 12 points.
Of the SPEP sample, 0% (0 of 2) youth scored High-Risk to reoffend, for a score of 0 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 20 20 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 10 10 100%
Amount of Service: Contact Hours 10 10 100%
Risk Level of Youth Served 12 25 48%
Totals 72 85 85%
This SPEP report evaluates Impact of Crime, an intervention delivered at Hillsborough Girls
Academy.
18 youth completed the program during the review period.
The program scored High for Quality of Service Delivery.
The program earned 10 points for Amount of Service: Duration. Of the 2 total youth sampled, both
included dosage with end dates in the EBS Module. Of those youth with correct dosage, 2
received at least the recommended weeks of service. Youth in the sample completed between 17
and 18 weeks of service, with an average of 17.5 weeks.
The program earned 10 points for Amount of Service: Contact Hours. Of the 2 total youth
sampled, both included dosage in the EBS Module. Of those youth with correct dosage, 2
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 7
received at least the recommended hours of service. Youth in the sample completed between 32
and 34 hours of service, with an average of 33 hours.
The program was awarded 12 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
Had the percentage of youth served with Moderate-High and High risk to reoffend been higher,
and this report awarded each 25 of the available points for this section, the Program Optimization
Percentage for this service would increase to 100%. As stated previously, the Risk Level of Youth
Served score is not under the control of the program.
RECOMMENDATION(S):
Impact of Crime - Addressing the Harm is an intervention suitable for all youth. The Department
recommends providing this service to every youth in the program.
Hillsborough Girls Academy can optimize their SPEP Quality of Service Delivery score by
ensuring there are no unnecessary gaps in service.
Hillsborough Girls Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 8


summary: SPEP - FY18-19

raw_content:
Standardized Program Evaluation
Protocol [SPEP] Report
Hillsborough Girls Academy
Truecore Behavorial Solutions
(Contract Provider)
9506 East Columbus Drive
Tampa, Florida 33619-7715
Primary Service: Thinking for a Change
SPEP Review Date(s): 08/07/18-08/10/18
Florida Department of Juvenile Justice
Report Date(s): 08/08/18
Introduction
The Standardized Program Evaluation Protocol (SPEP) is data-driven rating system for
evaluating program effectiveness. The SPEP was developed by relying on hundreds of studies
that have examined key characteristics of programs that demonstrated their ability to reduce
recidivism. To determine a SPEP score, the program’s services are compared to characteristics
of effective programs in the research of a similar type.
The SPEP score is composed of four principle characteristics that have been shown to predict
reductions in youth recidivism; service type, quality of service, dosage (amount of service), and
youth level of risk.
• Service Type: service type points are awarded based on the group category that the
service falls within
• Quality of Service: quality points are awarded by determining the extent to which the
program is delivered in what research suggests is a high-quality manner
• Amount of Service: or “dosage” refers to the amount and duration of services that were
received
• Risk Level: refers to the level of criminogenic risk for youth involved in the intervention.
The final output of the SPEP review is the Program Optimization Percentage (POP). This rate is
derived from the Basic Score and Program Optimization Score. The POP rate is a percentage
score that indicates how the service rates in effectiveness when compared to the potential
effectiveness if optimized to match the most effective services in the research. This means the
POP rate represents how close the program’s Primary Service is to its potential for that Primary
Service Type. For example, a POP rate of 55% would indicate that the program’s Primary
Service is operating at 55% of its potential effectiveness for recidivism reduction based on the
SPEP research.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 2
Basic Score: 35 Points
1. Primary Service and Supplemental Service Types POS: 35 Points
POP: 100%
There are five Primary Service Types that have been classified into Groups with a maximum
number of points possible for rating purposes. Some Primary Service Types may also have
qualifying Supplemental Service Types that could earn a program an additional 5 points.
The Primary Service for this program is Thinking for a Change. The program was awarded 30
points because the Primary Service is identified as a Group 5 Service. The specific Sub-
Component Service Type identified is Cognitive Behavioral Therapy. The Primary Service was
identified as this type of service as it is intended to correct faulty cognitions and perceptions and
provides skills individuals can use to monitor thought patterns and correct behaviors.
An additional 5 points was awarded based on a Qualifying Supplemental Service. The Qualifying
Supplemental Service was identified as None (automatic 5 points added to score), which was not
demonstrated to have been implemented.
The Primary and Supplemental Service Raw Score is equal to the sum of the Primary Service
points plus the Qualifying Supplemental Service points.
Note: Quality information is evaluated while on-site during the annual compliance review.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 3
Basic Score: 20 Points
2. Overall Quality of Service Delivery Score POS: 20 Points
POP: 100%
The Quality of Service Delivery Score is the sum of the scores for the seven treatment quality
indicators. The Program Optimization Percentage Rating determines the Overall Quality of
Service Level:
Indicator Sum Score 0-3 = Low; Sum Score 4-7 = Medium; Sum Score 8-10 = High.
Sum of all Indicator Scores (a – g below): 8 Points
Overall Quality of Service Delivery Level:
Low (Raw Score = 5)
Medium (Raw Score = 10)
High (Raw Score = 20 Points)
Basic Score: 1 Point(s)
a. Facilitator Training
Maximum Possible Score: 1 Point
All facilitator(s) of the Primary Service must have received formal training specific to the
intervention or model/protocol.
There were seven staff members formally trained in the Thinking for a Change(T4C) curriculum,
three facilitators conducted groups during the review period. All seven staff received training from
a qualified trainer who was formally trained in the T4C curriculum.
Basic Score: 2 Point(s)
b. Treatment Manual/Protocol
Maximum Possible Score: 2 Points
There is a specific written manual/protocol detailing delivery of the Primary Service.
All youth admitted to Hillsborough Girls Academy are assessed by staff for specific needs for
evidence-based services. The program utilizes the Thinking for a Change curriculum, version 3.1.
The manual contains a script for the facilitator for the groups, provides 25 lessons and includes
implementation guidelines, identifies the order the lessons should be delivered in and includes
detailed instructions for the delivery of each lesson.
Basic Score: 1 Point(s)
c. Observed Adherence to the Manual/Protocol
Maximum Possible Score: 1 Point
Upon observation of the Primary Service by the Quality Improvement reviewer, the facilitator of
that service adhered to the written protocol/manual.
This curriculum was observed on 11/27/18. The group was co-facilitated, with eight youth
present. The facilitator reviewed the prior homework with the group and the youth seemed to
have grasped the material very well. Both facilitators have a good rapport with the youth and
were able to keep the youth interested, on task and on track. Youth participation and the group
pace were good. The facilitators explained the new homework well and in plain terms to make
sure the youth understood the expectations. All activities in the lesson were covered.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 4
Basic Score: 1 Point(s)
d. Facilitator Turnover
Maximum Possible Score: 2 Points
Measures the extent to which facilitators of the specific intervention/service have changed as
well as gaps in service of that Primary Service.
A review of the documentation provided, and an interview with the Clinical Director, revealed there
has been some facilitator turnover since the last review, however the turnover did not adversely
affect services to the youth. There was a gap in service from February to August 2018. The
Clinical Director explained this has been due to the need to run the Impact of Crime Group for
those youth who required that intervention. They are also awaiting enough new youth to begin a
new Thinking for a Change group. A review of JJIS indicated an Average Daily Population of 19.8
youth for the review period. The program, in the case of turnover, would utilize other trained staff
to facilitate the curriculum.
The program can earn 2 points if there are no unnecessary gaps in service.
At the time of the review, the program did not meet criteria to earn a score of 2.
Basic Score: 1 Point(s)
e. Internal Fidelity Monitoring
Maximum Possible Score: 2 Points
The program has a process to monitor the delivery of the intervention to examine how closely
actual implementation matches the model protocol.
The documentation for fidelity monitoring was reviewed. The program completed fidelity
monitoring for January and February while the group was running. The formally trained staff
monitored each other. The group has not run since February, therefore no monitoring has been
completed since that time.
The program can earn 2 points if fidelity monitoring is completed every month for each facilitator.
At the time of the review, the program did not meet criteria to earn a score of 2.
Basic Score: 1 Point
f. Corrective Action based on Fidelity Monitoring
Maximum Possible Score: 1 Point
The program has a process by which corrective action is applied and demonstrated based on
the fidelity monitoring of the delinquency intervention/therapeutic service.
An interview with the Clinical Director verified the program has a process for corrective actions
based on the fidelity monitoring conducted. The program uses internal fidelity monitoring /
corrective action checklists specific to Thinking for a Change. A review of documentation provided
and an interview with the Regional Compliance Manager verified there was no corrective action
noted nor taken.
g. Evaluation of Facilitator Skill Delivering the Basic Score: 1 Point
Intervention Maximum Possible Score: 1 Point
Performance evaluations of the facilitators of the specific intervention/service include
evaluation of skill in delivering the intervention/service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 5
The performance evaluation of all trained facilitators found entries on all evaluations of the staff's
performance in delivering the T4C curriculum. These included comments on any strengths or
weaknesses of which the facilitator should be aware.
3. Amount of Service - Duration
Basic Score: 10 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 100%
Research indicates the target duration of 15 weeks for this type of service. Of the 17 youth in the
sample, 100% (17 of 17) reached at least the indicated target duration. Further explanation is
detailed in the Summary and Recommendations below.
Note: Dosage information (duration) is calculated from the Juvenile Justice Information System
(JJIS) Evidence-Based Services module. Duration is included for the youth in the SPEP sample.
4. Amount of Service – Contact Hours
Basic Score: 10 Points
Program Optimization Score: 10 Points
Program Optimization Percentage: 100%
Research indicates a target of 45 contact hours for this type of service. Of the 17 youth in the
sample, 100% (17 of 17) reached the indicated target contact hours. Further explanation is
detailed in the Summary and Recommendations below.
Note: Dosage information (contact hours) is calculated from the Juvenile Justice Information
System (JJIS) Evidence-Based Services module. Contact hours are included for the youth in the
SPEP sample.
5. Risk Level of Youth Served:
Basic Score: 15 Points
Program Optimization Score: 25 Points
Program Optimization Percentage: 60%
Percentage of Youth with Moderate, Moderate-High, and High-Risk Levels to Reoffend: 76%
Moderate to High Score: 7 Points
Program Optimization Score: 12 Points
Program Optimization Percentage: 58%
Table 1
Moderate = 2 youth
Moderate-High = 6 youth
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 6
High = 5 youth
Total Youth in Sample = 13 youth
Percentage of Youth with High-Risk Level to Reoffend: 29%
High Score: 8 Points
Program Optimization Score: 13 Points
Program Optimization Percentage: 62%
Table 2
High = 5 youth
Total Youth in Sample = 17 youth
The risk level score is compiled by calculating the total percent of the SPEP sample that score
Moderate to High-Risk to reoffend and also the total percent of the SPEP sample that score High-
Risk to reoffend.
Of the SPEP sample, 76% (13 of 17) youth scored Moderate to High-Risk to reoffend, for a score
of 7 points.
Of the SPEP sample, 29% (5 of 17) youth scored High-Risk to reoffend, for a score of 8 points.
Note: The latest Community Positive Achievement Change Tool (C-PACT) prior to the placement
date was used in the derivation of the risk level score. This C-PACT provides the best indication
of the risk to re-offend level of the youth when the youth was first placed in the program.
Summary and Recommendations
Program Program
Category Basic Score Optimization Optimization
Score Percentage
Primary and Supplemental Service Type 35 35 100%
Quality of Service Delivery 20 20 100%
Amount of Service: Duration 10 10 100%
Amount of Service: Contact Hours 10 10 100%
Risk Level of Youth Served 15 25 60%
Totals 90 100 90%
This SPEP report evaluates Thinking for a Change, an intervention delivered at Hillsborough Girls
Academy.
18 youth completed the program during the review period.
The program scored High for Quality of Service Delivery.
The program earned 10 points for Amount of Service: Duration. Of the 17 total youth sampled, all
17 included dosage with end dates in the EBS Module. Of those youth, all 17 received at least the
recommended weeks of service. Youth in the sample completed between 18 and 34 weeks of
service, with an average of 20 weeks.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 7
The program earned 10 points for Amount of Service: Contact Hours. Of the 17 total youth
sampled, all 17 included dosage in the EBS Module. Of those youth, all 17 received at least the
recommended hours of service. Youth in the sample completed between 45 and 46 hours of
service, with an average of 45 hours.
The program was awarded 15 available points for Risk Level of Youth Served. This is calculated
using data from the Community - Positive Achievement Change Tool (C-PACT) assessment. This
score reflects youths' most recent C-PACT score prior to placement at the program. The program
itself has no control over youths' C-PACT risk level because the scored assessment was
administered prior to the youths' admission.
Had the percentage of youth served with Moderate-High and High risk to reoffend been higher,
and this report awarded each 25 of the available points for this section, the Program Optimization
Percentage for this service would increase to 100%. As stated previously, the Risk Level of Youth
Served score is not under the control of the program.
RECOMMENDATION(S):
Hillsborough Girls Academy can optimize their SPEP Quality of Service Delivery score by
ensuring there are no unnecessary gaps in service and by ensuring fidelity monitoring is
completed every month for each facilitator.
Hillsborough Girls Academy can optimize their SPEP Amount of Service score by ensuring that
dosage for all youth is recorded accurately in EBS and by ensuring that youth receive the full
targeted dosage of service.
Department of Juvenile Justice | Standardized Program Evaluation Protocol [SPEP] Report 8