raw_content:
Investigation Findings:
13On 01/28/2025 at 9: AM, Licensing Program Analyst's (LPA's) Noubar Yerkatyan and Humberto Flores, conducted an unannounced complaint inspection and met with above representative to deliver complaint findings. While investigating the allegation, LPA Yerkatyan obtained a statement from two clients and Administrator on 04/24/24, and one staff on 05/06/24, (see Confidential Names LIC 811 dated January 28, 2025). LPA Demetris Teal obtained a statement from eight clients and three staff on 04/23/24. LPA Yerkatyan also reviewed documents including e-mails, special incident reports, client face sheet, and other documents. Interviews and records revealed S1 did made disrespectful comments to C1 while in care. Witnesses and other interviews were consistent and revealed the above allegation did take place. S1 was terminated on 04/25/2024. In combination of interviews and record review, the above allegation is substantiated. Based on the information obtained, there is a preponderance of evidence to prove that the facility failed to meet Interim Licensing Standards. Therefore, the above allegation is substantiated. Appeal Rights were provided. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Noubar Yerkatyan LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: 191502075

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


state: CA

facility_name: MCKINLEY CHILDREN'S CENTER, INC.

summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Narrative:
Page The Department received complaint alleging a client (C1) was sexually abused by a facility staff, physically abused by a facility staff, forced to eat food off the floor, and spoken to inappropriately by a staff. Information gathered during the course of the investigation did not support the allegations. The alleged sexual abuse was reported to have occurred at the facility on 8/16/24. Record review revealed C1 was hospitalized on this date. According to the LASD report, one staff who allegedly restrained C1 during the abuse did not work that day. Initially, the client identified a staff as the abuser then later identified a second staff. Both staff denied the allegations. The allegations of physical abuse and personal rights violations were reported to have occurred on 8/25/24, in the evening, while the client was taking out trash, next to the cafeteria. It was alleged a staff punched him on the back, called the client a girl and made the client eat food off the floor. The client reported this staff was triggered due to a disclosure made to the client's social worker about inappropriate comments made by this staff. The client was unable to identify witnesses. Staff interviews revealed video footage, of the reported date of the incident, was reviewed and did not support the allegation. Statements obtained from confidential interviews conducted indicate this staff is appropriate when working with clients. Neither the client's social worker nor the staff provided a statement regarding the allegations. Based on information gathered from interviews conducted and record review the allegations are unsubstantiated. Although the allegations may have happened or are valid the standard of the preponderance of evidence was not met. Exit interview conducted and a copy of this report and Confidential Names form LIC811 dated 1/30/25 were provided to the above-mentioned facility representative. No deficiencies were cited.

Investigation Findings:
13An unannounced follow up complaint inspection was conducted by Licensing Program Analyst (LPA) Christopher Larios on 1/30/25 at 9: AM. During the inspection LPA Larios met Administrator, Patricia White. The purpose of the inspection was to deliver findings regarding the above mentioned complaint allegations. The complaint was investigated by LPA Larios and Community Care Licensing Division (CCLD) Investigations Branch (IB) State Investigator (SI) Edward Hector. During the course of the investigation SI Hector interviewed one client on 9/13/24. Between 9/12/24 and 1/22/25, LPA Larios interviewed five clients and three staff. In addition, LPA Larios obtained Los Angeles Sheriff's Department (LASD) reports on 9/25/24 and 11/7/24. Also, on 8/29/24, LPAs Heriberto Perez and Emad Elias conducted a record review and obtained the LIC500, staff contact information and a client's needs and services plans and special incident reports. (Continued on page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 01/30/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

report_type: Complaint Investigation

met_with: Patricia White

complaint_status: unsubstantiated


summary: Complaint Investigation - Substantiated

raw_content:
Narrative:
Administrator, Patricia White, and and one client,C1 (See LIC 811 confidential names list) on 12/23/24: one staff member S2 on 1.03.25 and another staff member S3 on 1/30/25. One client C2 who was a witness, refused to interview. The statements from the confidential interviews from the administrator, the client, and the two staff members were all consistent with their statements of the client aggressively handling the child in care. A video footage was also reviewed on 01/25/25 which captured an incident on 12/17/24. It was alleged that S2 pulled C1 from the hood of the sweater and pushed C1 into his room when C1 tried to runaway on 12/17/24. The incident was captured in a video footage from the camera located at the hallway. During the interviews, S2 admitted to the allegation and C1 also stated that the incident happened. S3 was a witness to the incident. Based on LPA's viewing of video footage from cameras in the hallway of Bashor cottage, confidential interviews, and file reviews consisting of LIC 500 personnel sheet, staff members training certificates with hours of each training up to date, school transcripts, passing of probationary period , and Client's and Family Team meeting (CFT) meeting notes, needs and services plan collected on 12/23/24, the preponderance of evidence standard has been met by the department Interim Licensing Standards ; therefore, the above allegation is found to be substantiated. This poses an immediate health, safety, or personal rights risk to children in care. The facility is cited with a Type B violation for STRTP Interim Licensing Standards Chapter 7.5 section 87072(d)(11) Personal Rights, To be free of physical, sexual, emotional, or other abuse, and from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature including, but not limited to, interference with the daily living functions of eating, sleeping, or toileting, or withholding of shelter, clothing, or aids to physical functioning. An exit interview was conducted and a copy of the LIC 9099, LIC 9099D, LIC 811 and appeal rights were review given to the Administrator Patricia White. The 9099C would not save the administrator signiture so a hard copy was given to the administrator and another copy with the administrator will be in the facility's profile.

Investigation Findings:
13On February 7th 2025., Licensing Program Analyst (LPA) Caitlin Chambers conducted a follow-up inspection at the McKinley Children's Center Incorporated for the above allegation. During the inspection, the LPA met with the Administrator, Patricia White to discuss the findings of the complaint allegation. The purpose of the inspection was to deliver the findings of the complaint investigation. The facility has a census of 14 clients. The investigation of the above allegations was conducted by LPA Chambers, which consisted of but was not limited to a review of records consisting of LIC 500 personnel sheet, staff member's training certificates with hours of each training up to date, school transcripts, employee records, and Child and Family Team meeting (CFT) notes, and needs and services plan collected all on 12/23/24. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Caitlin Chambers LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CRP RO, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: 191502075

met_with: Administrator, Patricia White

complaint_status: SUBSTANTIATED


summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
There was no record found of any other medication administered to minor during placement. Minor confirmed taking medication but could not recall the name of the medication administered to minor during placement. It was also alleged that staff do not prevent a minor from AWOLing. The facility does not operate a locked environment, and minors may decide to leave without approval. However, the facility has policies and procedures to prevent young children from leaving the facility and to discourage other minors from leaving without approval. Minor's AWOL incident reports show that staff consistently provided guidance to minor so minor can make positive decisions and offered minor alternative activities to discourage minor from going AWOL. Staff shadowed minor on foot and in vehicles while continuing verbal redirection until visual is lost. Staff also conducted searches in areas frequented by minor in the community. Minor admitted to going AWOL multiple times during placement and corroborated verbal redirection by staff which minor ignored. Records show that minor's constant elopement, as well as other unsafe behaviors, impacted minor's progress in placement. There were multiple placement preservation meetings held before minor was discharged from placement on 12/31/24. Based on information gathered during the investigation, the complaint alleging neglect/lack of supervision is closed as unsubstantiated. Although the allegations may have happened or are valid, there is no preponderance of evidence found to prove that the allegations occurred. The following reports were provided to the facility representative at the conclusion of today's inspection: LIC9099, LIC9099-C and LIC Confidential Names Form. Appeal rights forms were also given and explained. There was no deficiency citation issued.

Investigation Findings:
13On April 22,2025 at 9: AM, Licensing Program Analyst (LPA) Irene Yamamoto conducted an unannounced complaint inspection at the facility and met with the facility representative named above. The purpose of the inspection is to deliver the finding regarding the allegations. This LPA conducted the investigation. LPA reviewed pertinent records between 1/6/25 to 4/17/25 which include the minor's Initial Case Plan and Summary, Needs and Services Plans, Child and Family Team Meeting (CFTM) notes, Medication Administration Records, Incident Reports and Discharge Report. Confidential interviews were conducted with the facility Director on 1/6/25, county placement agency staff on 4/2/25 and the identified minor on 4/9/25. The investigation revealed the following: It was alleged that staff are administering inaccurate medication to a minor. Confidential interviews and a review of records show that the facility only administered court-approved medication to minor during placement. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Irene Yamamoto LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CRP RO, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 04/22/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Miguel Marquez, Lead Supervisor


summary: Complaint Investigation - Substantiated - 3 allegations

raw_content:
Narrative:
On March 17, 2025, the Department received a complaint alleging that a staff at the STRTP facility physical assaulted a child in care. During the interview with Staff (S1) on 3/26/2025, in which S1 admitted to LPA that he shoved C3 to the ground after a verbal / physical tussle between S1 and C3, as well as video footage dated: 3/13/2025 at 7 p.m. start time, obtained and observed by LPA on 4/08/2025, which shows a physical altercation between S1 and C3 taken place in the front seat of the facility's vehicle (Van - 88). The video also showed S1 getting out of the vehicle, preceded to walk around the front of the vehicle (van) towards C3 (who at that time climb over to the driver's seat and exited through the door) and shoved him to the ground (Per C3, he sustained no injuries from being shoved to the ground), which violated Interim Licensing Standards (ILS) section number 87072(c)(16) of the California Code of Regulations. Other interviews were consistent and revealed the above allegation did take place. S1 was then terminated by the facility on 3/31/2025. Based on the LPA's interviews, record review(s), and video observation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Interim Licensing Standards (ILS) section number 87072(c)(16), is being cited on the attached LIC9099D: dated 5/01/2025. Exit interview was conducted. A signed copy of this report, appeal rights, and citation was discussed and given to the FA.

Investigation Findings:
13On May 01, 2025, at 9:30 a.m., Licensing Program Analyst (LPA) Christopher J. Williams conducted a follow-up inspection at the Mckinley - Short Term Residential Therapeutic Program (STRTP) for the purpose of delivering findings on the above allegations. LPA met with Patricia White, Facility Administrator (FA). LPA's investigation consisted of a phone interview (by LPA John Bonilla) with the Reporting Party (RP) on 3/17/2025 and interviews completed with Clients (C1, C3, C4, and C5) (See LIC811 - Confidential Names list dated: 3/26/2025) as well as completing an interview with the FA and S1 in person on 3/26/2025. On 3/18/2025, LPA conducted a review of the STRTP's complaint history, reviewed documentation obtained from other agencies and Guardian / LIS systems. On 3/26/2025, LPA obtained and reviewed the facility's LIC500 (Personnel Report), current client roster, initial Needs and Services Plans for client 1 (C1) (See LIC Confidential Names list dated 3/26/2025), and any relevant Special Incident Reports (SIRS). Continued on LIC9099c. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Christopher J Williams LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CRP RO, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 05/01/2025

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- Estimated Days of Completion: 45

met_with: Patricia White, Administrator


summary: Complaint Investigation - Unsubstantiated

raw_content:
Narrative:
...page Complainant was interviewed. Nine (9) staff were interviewed. Four (4) youth were interviewed (See confidential names list LIC 811 dated June 18, 2025). The investigation revealed the following: It was alleged that facility staff use inappropriate restraint techniques, staff did not prevent a physical altercation between youths that resulted in a youth's injury, staff withhold allowance as a form of punishment and staff speak inappropriately to youth. It was revealed that a youth complained about receiving bruises on their hand and arm during a restraint at the facility. The same youth also complained that staff at the facility did not stop a physical altercation between youth and this resulted in the youth's injury. Youth complained that they do not receive their allowance, and that staff often speak to them inappropriately. LPA interviewed four (4) youth and did not receive an exact date for the incidents, allowance or language used towards youth. LPA reviewed documents including incident reports facility notes and allowance balance sheets. LPA did not observe any information regarding the allegations. LPA did observe one date on the allowance balance sheet that did not have legible signatures. LPA asked Administrator to review client and staff signatures. LPA interviewed nine (9) staff. Staff interviewed denied all allegations. Four (4) out of nine (9) staff did confirm that cursing and foul language has been said when dealing with youth but was not directed towards youth. Based on the information gathered, and due to some inconsistent statements, although the allegations may have happened or is valid, the preponderance of evidence to prove the allegations was not met, therefore the allegation is unsubstantiated A copy of this report and Appeal Rights were provided to Administrator. Exit interview was conducted.

Investigation Findings:
13On June 18, 2025, at 11: A.M.. Licensing Program Analyst (LPA) Demetris Teal conducted an unannounced visit to McKinley Children's Center for the purpose of concluding the above identified complaint investigation. LPA met with Patricia White- Administrator and discussed complaint findings. The investigation consisted of the following: On December 28, 2024, LPA met with Patricia White- Administrator. LPA requested roster of children, roster of staff, incident reports from November to December 21, 2024, current trainings for staff, staff notes from November to December 14, Needs and Services plans, restraint logs, nurse phone number and allowance logs from November to December. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Demetris Teal LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CRP RO, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.Facility Number: Visit Date: 06/18/ Narrative 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32...page Complainant was interviewed. Nine (9) staff were interviewed. Four (4) youth were interviewed (See confidential names list LIC 811 dated June 18, 2025). The investigation revealed the following: It was alleged that facility staff use inappropriate restraint techniques, staff did not prevent a physical altercation between youths that resulted in a youth's injury, staff withhold allowance as a form of punishment and staff speak inappropriately to youth. It was revealed that a youth complained about receiving bruises on their hand and arm during a restraint at the facility. The same youth also complained that staff at the facility did not stop a physical altercation between youth and this resulted in the youth's injury. Youth complained that they do not receive their allowance, and that staff often speak to them inappropriately. LPA interviewed four (4) youth and did not receive an exact date for the incidents, allowance or language used towards youth. LPA reviewed documents including incident reports facility notes and allowance balance sheets. LPA did not observe any information regarding the allegations. LPA did observe one date on the allowance balance sheet that did not have legible signatures. LPA asked Administrator to review client and staff signatures. LPA interviewed nine (9) staff. Staff interviewed denied all allegations. Four (4) out of nine (9) staff did confirm that cursing and foul language has been said when dealing with youth but was not directed towards youth. Based on the information gathered, and due to some inconsistent statements, although the allegations may have happened or is valid, the preponderance of evidence to prove the allegations was not met, therefore the allegation is unsubstantiated A copy of this report and Appeal Rights were provided to Administrator. Exit interview was conducted. SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Demetris Teal LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: LIC9099 (FAS) - (06/04)Page: 2 of 2

met_with: Patricia White- Administrator


raw_content:
Narrative:
Page The Department received a complaint alleging a facility staff (S1) (See Confidential Names form LIC811 dated 6/18/25) provided marijuana and a vape pen to youth in care. Based on record review S1 denied the allegation. Statements obtained from confidential interviews conducted did not support the allegation. In addition, the complaint alleged staff did not prevent a minor from smoking on the premises. Staff denied the allegation. All clients interviewed reported staff ensure clients complete self checks prior to entering the facility. In addition, all clients reported staff conduct bedroom searches if clients are suspected to possess contraband. On the date of the reported incident, one of the clients involved reported he was able to bypass the search by keeping the marijuana in his undergarments. However, once the client was observed in possession of marijuana, staff took appropriate action and it was confiscated. Also, the complaint alleged staff did not provide adequate supervision to a minor. Staff denied the allegation. Statements obtained from confidential interviews did not support the allegation. Clients reported the facility maintains adequate staff to client ratios to address the needs of the clients and the majority of incidents that occur at the facility. Based on information obtained from interviews conducted and record review the allegations are unsubstantiated. Although the allegations may have happened or are valid, the standard of the preponderance of evidence was not met. Exit interview conducted and a copy of this report and LIC811 dated 6/18/25 were given to the above mentioned facility representative. No deficiencies were cited.

Investigation Findings:
13A follow up complaint inspection was conducted by Licensing Program Analyst (LPA) Christopher Larios on 6/18/25, at 2: PM. During the inspection LPA Larios met with Administrator Patricia White. The purpose of the inspection was to deliver findings regarding the above mentioned complaint allegations. During the course of the investigation LPA Larios conducted interviews with five clients, a social worker and a facility staff between 6/12/25 and 6/18/25. LPA Larios attempted to interview a sixth client; however, he declined to provide a statement. In addition, LPA Larios conducted a file review on 10/25/24 and obtained copies of, but not limited to, incident reports, needs and services plans, facility staff roster and schedules. In addition,on 1/29/25, a placing agency investigator provided LPA Larios a copy of the facility's internal investigation. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 06/18/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
Page 2 3 staff denied the allegations. Staff#1-2 stated client#1(C1) had awoled and staff#1(S1) had followed close by. Staff stated the C1 went into a walkway between the school and a home when the homeowner opened the door and warned C1 a dog was going to be going after C1 if he did not leave the property. S1 stated he saw the dog coming and grabbed C1 by his jacket and pulled him away from harms way. Staff stated the home owner called the dog and staff let C1 go and he walked away. Staff stated he did not do anything to C1 aside from that. S1 denied ever hitting or dragging C1 at anytime. C1 stated he was punched in the stomach and dragged on the ground and C2 saw it. S2 stated he debriefed C1 after the incident and reported what he was told. He stated he did not see C1 dirty at all and asked him where he was dragged and C1 stayed quiet. S2 stated C1 exaggerates often. C2 denied the allegation and stated he Awoled with C1, but did not see the incident. S3 denied the allegations and stated C1 denied the allegations.Statements obtained from interviews conducted with social workers revealed no concerns regarding the allegations. Based on information gathered from interviews conducted and records reviewed the allegation is unsubstantiated. Although the allegation may have happened or are valid the standard of the preponderance of evidence was not met. A copy of this report and confidential names form were provided to the above mentioned facility representative. Exit interview conducted. No deficiencies were cited.

Investigation Findings:
On July 30, 2025 at 3:30PM, Licensing Program Analyst (LPA) Pedro Ramos conducted a follow up complaint inspection. During the inspection LPA met with Patricia White, Director. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegations. During the course of the investigation LPA conducted interviews with two clients on 3/19/25, three staff on 3/19/25(see LIC 811 dated 7/30/25). In addition, LPA conducted a file review on 3/19/25. LPA obtained copies of staff contact information, incident reports and client information. It was alleged minor was punched by staff and minor was dragged in the dirt by staff. (Continued on Page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Pedro Ramos LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 07/30/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Continue from page 1 . . . The staff denied the allegations and stated that meals were given to the clients and food was not denied to the clients. The staff stated that the clients were not made to fight over food meals and that fight over food would just lead to other things. The staff stated that staff did not hit client with extension cords or sticks when the clients got in trouble and that clients were given proper fitting clothing items, staff stated that the facility had extra clothing for clients if the clients did not have much clothing when placed in the facility. The staff interviewed were staff that were working at the time that the alleged violations occurred but other staff were not working for the facility anymore. The alleged victim was not available to give a statement or additional information. There were no other information or witness to corroborate the allegations. The alleged violations occurred when the client was placed in the facility, the client was placed in the facility two time one from 06/20/01 to 12/07/04 and a second time from 05/08/08 to 10/22/08, however, the Department got the report on 07/21/25. LPA did not find corroborating evidence to substantiate the allegations. Although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove the above allegations, therefore, the above allegations are Unsubstantiated.

Investigation Findings:
13On October 23, 2025, Licensing Program Analyst (LPA) Heriberto Perez conducted a follow-up complaint inspection to the above facility and met with Patricia White, Program Administrator. The purpose of the inspection was to deliver the finding for the above complaint allegations. During the course of the investigation, LPA interviewed four staff and in the facility on 07/24/25, LPA conducted a telephone interview with one staff on 10/07/25 and LPA conducted a telephone interview with one staff on 10/14/25 (see Confidential Names Form LIC 811 dated October 23, 2025). LPA was not able to review documents as documents were not available. It was alleged Staff withheld meals from minors in care, Staff did not mediate between physical altercations between minors in care and Staff used inappropriate discipline with minors in care. It was also alleged Staff did not provide minors adequate clothing attire. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Heriberto Perez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 10/23/2025

met_with: Patricia White, Program Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On April 28, 2021, at 12:30/PM, Humberto Flores, Licensing Program Analyst (LPA),` conducted an unannounced Case Management Inspection, via phone call, to McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and spoke with Talesha Payne and Patricia White, Assistant Director. The purpose of the inspection was to gather information regarding the below incident reported in a Special Incident Report (SIR). The STRTP reported that on 07/09/2020, around 5:20PM, Lead Campus Supervisor Robert Vazquez requested that Staff Manuel Vigil conduct a community search of San Dimas High School, as there was a report of children on the roof of the Administration building burning an item. Upon Manuel arrival, the Fire and Sheriff Department were seen conducting a perimeter search to locate the fire and the individuals responsible for starting the fire. LPA Flores investigated this incident and interviewed Talesha Payne and Patricia White. LPA Flores requested documentation from the Children's files, the documentation was provided by the facility representative. cont.# The statement obtained and documentation provided revealed that on 07/09/2020, around 2:20PM, Children Ref #1 (C1), Ref #2 (C2) and Ref #3 (C3) walked away from staff and off facility grounds, despite numerous attempts to counsel them against these actions. Campus Supervisor Robert Vasquez was immediately contacted about this situation. The staff continued to follow and attempt to counsel the Children against these actions, but lost visual of them, as they ran through Lone Hill Middle School. A search of the immediate and surrounding area was conducted, but the staff was unable to locate the Children. The San Dimas Sheriff's Department was contacted to file a Missing Persons Report. C2 and C3 were seen running from the scene, C1 required medical attention. Staff Manuel Vasquez informed Law Enforcement that the Children are clients of the STRTP. C1 was transported to a medical facility to receive services due to being intoxicated and a 3-inch gash on his head that he sustained while on runaway status. Around 6:03PM, C2 and C3 returned to the STRTP on their own. A self-search was conducted, and no contraband was found. On 07/11/20, around 10:37AM, San Dimas Sheriff Deputy Zuniga arrived at the STRTP due to the filing of a Suspected Child Abuse Report (SCAR) for a separate incident. cont.# Campus Supervisor Gilbert E. immediately contacted the Director of STRTP, Talesha Payne about this incident. During Deputy Zuniga interview, she met with C1, C2 and C3 individually to determine the next steps. Upon completion of her interviews, she consulted with her sergeant and it was determined that the Special Victims Unit (SVU) would take over the case, as it was noted as an Indecent Exposure Case Ref #1 (EC1). During the SVU investigation, it was discovered that while on runaway status C2 dry-humped C1 while the boys were drunk on the roof of San Dimas High School. Talesha Payne disclosed the C1, C2 and C3 further disclosed that C1 and C2 had been consensually "touchy-feely" on multiple occasions while on runaway status. The Detective informed the Director of STRTP that due to the nature of the case, she was not able to share the details about the incident. No further citations were given to the Children, the Detective from SVU recommended a change in placement for C2 due to this being an ongoing investigation. The County Social Worker for the Children were notified about this incident. No further inspection is needed at this time. A copy of this report and LIC811 was provided to the STRTP representative. Exit interview conducted.

report_type: Facility Evaluation

visit_type: Case Management

met_with: Talesha Payne, Program Director


summary: Facility Evaluation

raw_content:
Narrative:
On April 28, 2021, at 11:50AM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection, via phone call, to McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and spoke with Talesha Payne and Patricia White, Assistant Director. The purpose of the inspection was to gather information regarding the below incident reported in a Special Incident Report (SIR). The STRTP reported that on 08/24/2020, around 1:10AM, Child Ref #1 (C1) (see Confidential Names List LIC811 dated 04/28/2021) was placed on a Psychiatric Hold due to making statements that he was attempting to harm himself due to not wanting to be detained by the Probation Department. C1 further stated that he was going to run away to kill himself and there was nothing that any of the staff could do about it. LPA Flores investigated the incident and interviewed Patricia White. Documentation from C1's file was requested by LPA Flores and provided by the facility representative. cont.# The statement obtained and documentation reviewed revealed that on 08/23/2020, around 8:30AM, C1 exited his assigned cottage with a blanket, walked over to the volleyball court, and laid on the blanket. C1 was joined by Children Ref #2 (C2), Ref #3 (C3) and Ref #4 (C4). Staff Ref #1 (S1) sat outside on the grass to supervise the Children. Initially, C1 was noted to be awake, alert and oriented; but then C1 stated he was not feeling well and alleged consuming over one hundred "triple c's" (cough and cold tablets). C1's breathing was shallow with pupils dilated 7mm. C1 began pulling at his hair and ripping it out. When C1 was prompted to sit up to obtain his vital signs, he began to sweat profusely and became verbally non-responsive. Paramedics were called at 8:57AM, C1 was transported to the Emergency Room, where he received medical assistant. C1 was medically cleared at 5:30PM. After C1's arrival at the STRTP, C1 disclosed that he was attempting to harm himself due to not wanting to be detained by the Probation Department. C1 further stated that he was going to run away to kill himself and there was nothing that any of the staff could do about it. The Psychiatric Mobile Response Team (PMRT) was called for further evaluation, upon its arrival, it was determined that C1 needed to be place in a psychiatric hold for further evaluation. cont.# No further inspection is needed at this time. A copy of this report and LIC811 was provided to the STRTP representative. Exit interview conducted.


summary: Facility Evaluation

raw_content:
Narrative:
On May 07, 2021, at 2:00PM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection, via phone call, to McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and spoke with Talesha Payne and Patricia White, Assistant Director. The purpose of the inspection was to gather information regarding the below incident reported in a Special Incident Report (SIR). The SIR reported that on 09/16/2020, at approximately 11:30PM, Children Ref #1 (C1) Ref #2 (C2) and Ref #3(C3) (see Confidential Names form LIC811 dated 05/07/2021) walked out of their assigned cottages and ran off-grounds despite numerous redirects. Staff followed the Children and encouraged them to return to their assigned cottages, but they refused. The Children ran onto the campus of San Dimas High School, resulting in the staff losing visual of the them. Staff returned to campus and secured a van, they searched the immediate area and surrounding communities, but were unable to locate the Children. The San Dimas Sheriff's Department was contacted, and Missing Person's Reports were filed. According to the SIR, on Thursday, 09/17/2020 at approximately 7:30AM, the Children were located by the STRTP Residential Director, Talesha Payne, exiting a vehicle. cont.# The Children stated that they were sleeping in the vehicle as the owner of the vehicle drove away. Minutes after the Children were checked by the Staff and while talking with Clinicians, C2 stated that while on runaway status on Wednesday evening 9/16/20, he and C1, C3 and two other individuals had been driving around. While they were parked on the street somewhere, the Children were sleeping in the vehicle, C2 reported that he felt something move on the side of him and down the back of his pants, and saw that C1 had put his hand down his pants and was touching his backside. C2 stated that C1 tried a few times to stick his hand down his pants and C2 would try to move his hand away. C2 stated that he, C3 and C1 were all very intoxicated during this time. Clinical Director Hillary Hodgson called the Child Abuse. Patricia White was notified immediately by Clinical Director as she was on-site and STRTP management was notified. On 09/18/2020, at approximately 9:25AM, Deputy Gasso from San Dimas Sheriff's Department (SDSD) arrived on campus. Deputy Gasso spoke with C1, C2 and C3 about an incident that occurred while on runway on 09/16/2020. Deputy Gasso then stated that there was not enough evidence "to hold anyone". No further inspection is needed at this time. A copy of this report and LIC811 was provided to the STRTP representative. Exit interview conducted.

met_with: Patricia White, Assistant Director


summary: Facility Evaluation

raw_content:
Narrative:
On June 2, 2021, at 4:30PM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection, via phone call, with Patricia White, Assistant Program Director for McKinley Children's Center Short Therapeutic Residential Treatment Program (STRTP). The purpose of the inspection was to gather information about the below incident reported via Special Incident Report (SIR). The STRTP reported that on 10/08/20, at approximately 4:43PM Child Ref #1 (C1) (see Confidential Names form LIC811 dated 06/02/21) placed both hands around Staff Johnnie Johnson's neck and began choking him. LPA Flores investigated the incident and interviewed Talesha Payne, Administrator. Copies from C1's file were requested and provided. The statement obtained and documentation reviewed revealed that on 10/08/21, C1 exited the recreation center and began walking towards the agency exit, walked over to a bush and retrieved a scooter he had hidden there. C1 exited the STRTP grounds and rode his scooter into the San Dimas Sports Complex. Mr. Johnson secured a van to follow C1. cont.# Staff Johnson saw C1 and stopped to counsel C1 and C1 agreed to enter the van and return to the STRTP. Staff Johnson began driving back to the STRTP, however, he immediately pulled over due to C1 opening the van door while the vehicle was in motion. C1 then jumped out of the van and attempted to take Staff Johnson's walkie-talkie. As Staff Johnson pulled away and was driving to return to the STRTP, C1 placed both of his arms around Staff Johnson's neck and began choking him. Staff Johnson stopped the van and used Pro-Act to free himself as he began to feel dizzy. Staff Johnson was able to free himself, causing C1's grip to loosen. The San Dimas Sheriff Department was called, and C1 was cited for Battery on an elderly person and was released back to the facility custody. C1 was discharged on 10/29/20 due to been detained and sent to Juvenile Hall. C1 did not return to the facility. No further inspection is needed. A copy of this report and LIC811 was provided to the facility representative. Exit interview conducted.


summary: Facility Evaluation

raw_content:
Narrative:
On August 9, 2021, at 8:30AM, Licensing Program Analysts (LPAS) Claudia Portillo and Humberto Flores, conducted an unannounced Annual Inspection at McKinley Children's Center Short Term Therapeutic Residential Treatment (STRTP) and met with Patricia White. LPAs stated the purpose of the inspection to the STRTP representative. During the inspection a copy of the Register of Facility Clients and Personnel Report was provided upon request. The following topics were inspected: PHYSICAL PLANT: A tour of the facility was conducted, along with Patricia White. The License is placed in a prominent place, in the reception are of the facility. Children's foster rights were posted in all Cottages: Whittier, Kiwanis, Campbell and Gregory. LPA Flores observed that the facility is clean, safe, sanitary and in good repair. The passageways and ramps are unobstructed. There is swimming pool located in the south west area of the facility that is fenced, locked and inaccessible to the children. cont.# The disinfectants and cleaning solutions were stored away from the kitchen areas, food preparation areas to the children. The food is safe and of the quality and the quantity necessary to meet the needs of the clients. Each meal meets at least 1/3 of the recommended in the USDA Basic Food Group Plan-Daily Food Guide. Supplies of staples non-perishable foods for one week and perishable foods for two days are maintained in the facility. Medications are locked and accessible only to employees supervising stored medications. The temperature in the rooms that clients occupy are maintained between 68 and 85 degrees (F) and the hot water temperature was at 110 degrees (F). Emergency Intervention Plan: LPA Portillo reviewed the program statement and PROACT instruction manual and identified the training that is provided for all staff. The staff receive on-going training to maintain certification. A monthly log is utilized to document manual restraints to assist with the Bi-Annual Restraint Report. Disaster Preparedness Plan: LPA Portillo reviewed the disaster and mass casualty plan and other provisions by reviewing the program statement. The facility conducts monthly fire and emergency evacuation drills. Drills are documented and kept in the facilty for at least one year. # CLIENT RECORDS: LPA Flores reviewed the three (3) client file records. Needs and services plans for all three clients were trauma informed, culturally relevant, and age and developmentally appropriate and identified the child's needs: reason for placement, education, personal care and grooming, ability to manage money, visitation information, mental health services and placement information CORE THERAPEUTIC SERVICES: During the inspection review, LPAs were able to see that the facility is providing the Short-Term Therapeutic Program (STRTP) core services and support to the individuals in placement. The facility has trauma informed, culturally relevant, age, and developmentally appropriate. The facility is also providing trauma informed core services through agreements with other agencies. The facilty has a culinary arts program, cultural sensitivity, tennis, equine therapy and a music program for all clients in care. OPERATIONAL REQUIREMENTS: During the inspection review, LPAs observed the facility maintained an updated roster of the clients with pertinent information. The facility administrator and manager are the responsible and capable staff for communicating with emergency personnel in the facility. The facility has developed, maintained and implemented written complaint procedures. Further inspection is required on a separate day.

visit_type: Annual

met_with: Patricia White, Program Director


summary: Facility Evaluation

raw_content:
Narrative:
On August 9, 2021, at 10:20AM, Licensing Program Analysts (LPAS) Claudia Portillo and Humberto Flores, conducted an unannounced Annual Inspection-Continuation at McKinley Children's Center Short Term Therapeutic Residential Treatment (STRTP) and met with Patricia White. LPAs stated the purpose of the inspection to the STRTP representative. During the inspection the following topics were inspected: STAFFING RECORDS: During the inspection review, LPA Humberto inspected eight (8) staff files and verified that all facility staff was subject to criminal records review, fingerprinted and cleared DOJ, FBI and CACI. Interviews were conducted with 7 staff and 3 clients. LPAs conducted a tour of Gregory Cottage, the water temperature that measured at 116 degrees. At the conclusion of the inspection, LPAs discussed the findings with the facility Program Director. cont# LPAs issued an Advisory Note-Technical Violation. The facility representative was provided information on where to locate Provider Information Notices (PINs), and shared PIN 21-20-CRP Compliance and Regulatory Enforcement (CARE) Tools, for Children's Residential licensees. A copy of this report and LIC811 was provided to the facility representative. Exit interview conducted.


summary: Facility Evaluation

raw_content:
Narrative:
On August 18, 2021, at 9:00AM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and met with Melissa Dalziel. The purpose of the inspection was gather information regarding an incident reported via Special Incident Report (SIR). The STRTP reported that on Wednesday, 01/27/2021, at approximately 12:37PM, Child Ref #1 (see Confidential Names form LIC811 dated 08/18/2021) was restrained for been non-responsive to the staff instructions and due to his unsafe behavior C1 was restrained. LPA Flores investigated the incident and interviewed Staff Ref #1. A review of C1's file was conducted, and copies were made and obtained upon request. The information revealed that on 01/27/2021, C1 left his cottage due to being on scooter restrictions and proceeded toward the nurse's station with staff S1 following him. When C1 arrived at the nurse's station, C1 climbed onto the roof of the nurse's station building using a maintenance ladder that was left unattended and lining against the nurse's station building. cont# Staff Ref #2 (S2) arrived and redirected C1 to come down from the roof. C1 got off the roof and was non-responsive and began to take various items off a maintenance cart and began to throw them at staff. C1 was redirected by S2; however, he continued and was non-responsive. Due to C1 unsafe behavior, C1 was placed in a standing restraint at approximately (12:37PM-12:42PM, duration 5 minutes). S2 was on the right and S1 on the left (both Pro-Act. Trained). At 12:39PM PM, Staff Ref #3 (Pro-ACT Trained) arrived and switched out with S1 on the right. S3 attempted crisis communication with C1, but he was unresponsive. The restraint was conducted in the area between the nurse's station building and the cafeteria. Due to C1 continuous attempts to release himself by maneuvering his arms, C1 was transitioned to a floor restraint at 12:42PM. Staff Ref #4 (S4) (Pro-ACT Trained) arrived and switched with S1 on the left side at 12: PM. At approximately 12: PM Assistant Director Patricia White was contacted to approve an extension over the initial 15 minutes. While in the restraint, C1 continued to threaten to harm staff resulting in the continuation of the restraint. At 12: PM, S1 grabbed C1's legs due to repeatedly attempting to roll over and release himself from containment. At 12:57, Staff Ref #5 (Pro-ACT Trained) arrived and switched out with S1 on the legs. The nurse was notified at approximately 12: PM and Nurse Jonathan Alcantara arrived at approximately 12: PM. cont.# During the floor restraint C1 made several attempts to lift his body to free himself from containment, C1 maneuvered his arms attempting to pull them into his body as well as attempting to lift his legs up and down. Staff #6 (S6) arrived and attempted to fresh face with C1, however, C1 continued to struggle making threats to punch staff. According to the SIR, S2 was contacted and approved the 30-minute restraint extension. After several minutes, C1 agreed to talk with S3 and was released from the restraint at 1: PM when C1 appeared to be at baseline behavior. Case Manager Claudia Espinosa notified C1's County Social Worker via voicemail at 4:25 pm. C1 was assessed by On Call Clinician Adesha Porcil at 4:15PM. STRTP management was notified. During the file review LPA Flores did not observe in C1's file the written approval to continue the restraint after the initial 30 minutes from the Administrator. A copy of this report, LIC811 and LIC9102 was provided to the STRTP representative. Exit interview conducted.

met_with: Melissa Dalziel, Vice-President


summary: Facility Evaluation

raw_content:
Narrative:
On August 20, 2021, at 9:00AM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and met with Melissa Dalziel. The purpose of the inspection was to gather information regarding an incident reported via Special Incident Report (SIR). The STRTP reported that on 1/17/2021, Child Ref #1 (C1) (see Confidential Names form LIC811 dated 08/20/2021) was restrained due been in another child's room, taking items the other child and pushing staff and no following instructions when C1 was re-directed. LPA Flores investigated the incident and interviewed Staff Ref #1 (S1) and Ref #2 (S2). A review of C1's file was conducted, and copies were obtained upon request. The statements and documentation reviewed revealed that on 1/17/2021, at 9:48PM, C1 his cottage without permission. S1 shadowed C1 as he ran towards the parking lot. C1 attempted to open the doors of several vehicles but was unsuccessful. S1 notified S2 and Staff Ref #3 (S3). cont# S2 and S3 encouraged C1 to return to his cottage and C1 complied. After C1 arrived at the cottage he refused to enter his room and remained in the living area. S2 asked C1to transition to his room and he complied. Minutes later resident C1 walked in another child's room without permission. S1 and S2 remained at the door and encouraged resident C1 to exit the other child's room. C1 did not comply. S2 offered C1 to walk outside of the cottage, if C1 would like to take space outside with staff but C1 did not respond. S3 came to the help and re-directed C1, but C1 was still escalated and did not respond to the staff's request to exit the room. C1 grabbed several of the other child's personal items from inside the room. S1 and S2 verbally redirected C1 several times to exit the room; but C1 did not comply and began to push S2 multiples times. Due to C1's physical aggression, C1 was placed in a two-person escort (S Hall left side / S1 right side, both ProcAct trained) from 9:57PM - 9:58PM (a duration of 1 minute). C1 dropped his weight to free himself from the escort. C1 was transitioned into a wall restraint from 9:58PM - 9:59PM (a total restraint duration of 2 minutes). Once released, C1 took space in his room and remained in his room for the remainder of the night. On Monday, January 18, 2021, at approximately 9:05AM Nurse Brittini Cochran assessed C1 with no health concerns noted or reported. cont # Currently C1 is re-unified with his biological family. No further inspection is needed at this time. A copy of this report and LIC811 was provided to the facility representative. Exit interview conducted.


summary: Facility Evaluation

raw_content:
Narrative:
On August 20, 2021, at 9:00AM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and met with Melissa Dalziel. The purpose of the inspection was to gather information regarding an incident reported via Special Incident Report (SIR). The STRTP reported that on 02/04/2021, Child Ref #1 (C1) (see Confidential Names form LIC811 dated 08/20/2021) ran away from the facility because he no longer wanted to stay in foster care. C1 turned 18 years old (y/o) on 02/06/2021. LPA Flores investigated the incident and interviewed Melissa Dalziel. A review of C1's file was conducted, and copies were obtained upon request. The statements and documentation reviewed revealed that on Thursday, 02/04/2021, at approximately 12:15PM, C1 ran away from the STRTP because he will turn 18 y/o on 02/06/2021. Assistant Director Patricia White and Campus Supervisor Jason Kubanis counseled C1 against his actions; but C1 continued to state that he was about to turn 18 y/o no longer had to remain in placement. cont.# STRTP followed C1 with an STRTP vehicle. C1 walked throughout the community with staff maintaining a visual of him. Visual was lost at 1:20PM, when C1 entered the vehicle of an unknown person. San Dimas Sheriff's Department was contacted at 2:10PM. A Deputy arrived at the STRTP and a Missing Person Report (MPR) was filed. The facility representative disclosed that on 12/22/2020, a Child Family Team (CFT) meeting was held and C1 stated that he wanted to transition to a Transitional Housing Program (THP) placement or Supervised Independent Living Placement (SILP), copy of the meeting was provided. The facility representative disclosed that on 01/20/2021, C1 attended a THP orientation at Olive Crest and decided to move forward with placement and was complaint with attending 2 sessions to complete his Free Application for Federal Student Aid (FAFSA) application for college. On 02/06/2021, C1 was discharged from the facility and his bed was closed. LPA Flores observed that facility did not provide a follow-up SIR within six months since the initial SIR was submitted. An Advisory Note-Technical Violation was issued. A copy of this report, LIC811 and LIC9102 was provided to the facility. Exit interview conducted.


summary: Facility Evaluation

raw_content:
Narrative:
On August 23, 2021, at 9:00AM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and met with Patricia White. The purpose of the inspection was to gather information regarding an incident reported via Special Incident Report (SIR). The STRTP reported that on 02/07/2021, Children Ref #1 (C1) (see Confidential Names form LIC811 dated 08/20/2021) was hit, in the forehead, by C2 with a skateboard. C1 sustained a laceration approximately 4 cm in length. LPA Flores investigated the incident and interviewed Patricia White and C1. A review of C1's file was conducted, and copies were made upon request. The information revealed that 02/07/2021, at approximately 4:50PM C1 and C2 were watching Superbowl LV, in the cafeteria and after the game ended C1 and C2 left the cafeteria, C1 and C2 were having a conversation and began to horseplay. Staff Ref #1 (S1) redirected the children to discontinue this behavior, and the children complied. C2 noticed C1's skateboard on the ground and picked it up. C1 asked C2 multiple times to return the skateboard, however, C2 refused. cont.# Staff Ref #1 redirected the children to discontinue this behavior, and the children complied. C2 noticed C1's skateboard on the ground and picked it up. C1 asked C2 multiple times to return the skateboard, however, C2 refused. S1 asked C2 to return the skateboard, but C2 refused to do so. Both children approached the volleyball net, next to Unit 2, C1 told C2 that if he did not return the skateboard he would pour his root beer soda on C2. C2 became visibly upset and told C1 not to do it because he was wearing clothes that C2's mother had giving him for his birthday. S1 got in between both children to prevent a fight between both children and asked C1 not to pour drink on C1 and for C2 to return the skateboard to C1. S1 got out of the way to allow C2 to return the skateboard, then C1 poured his drink on C2's pants and C2 threw the skateboard at C1 like a "chest pass" and hit C1 in the forehead. C1 was then transported to the Emergency Room where he was examined. C1's laceration was glued and closed. C1 was giving home care instructions not to wash the area for 7 days. C1 disclosed that C2 did not have the intention to hurt him and that they were good friends before the incident and are still good friends. On the same date of the incident C1 apologized to C2 and vice versa. No further inspection is needed at this time. A copy of this report and LIC811 was provided to the STRTP representative.


summary: Facility Evaluation

raw_content:
Narrative:
On August 23, 2021, at 9:00AM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and met with Patricia White. The purpose of the inspection was to gather information regarding an incident reported via Special Incident Report (SIR). The STRTP reported that on 02/08/2021, Children Ref #1 (C1) (see Confidential Names form LIC811 dated 08/20/2021) was restrained and escorted out of the cottage for 2 minutes because he refused to exit a staff office and did not return a dangerous item. LPA Flores investigated the incident and interviewed Patricia White. A review of C1's file was conducted, and copies were obtained upon request. The information revealed that on 02/08/2021, in Whittier Cottage, C1 entered the kitchen area while Child Ref #2 (C2) was in the kitchen, Staff Ref #1 (S1) verbally redirected C1 to exit the Kitchen to wait and enter once C2 exited. C1 became visibly upset and ignored staff. C1 then began to repeatedly open and close the refrigerator door forcefully. cont.# After several verbal redirects, C1 exited the kitchen and walked toward the hallway. C1 then began to slam the door repeatedly. S1 offered C1 to take space outside with staff but he did not comply. C1 then stopped slamming the door after another resident encouraged him to stop. S1 then fresh-faced with Staff Ref #2 (S2) and entered the staff office to update the communication log. Moments later S2 opened the staff door to place an item inside. C1 then pushed through staff and entered the office without permission. S1 verbally redirected C1 to exit but he did not comply. At this time, S2 exited the cottage to shadow another child that exited without informing staff. C1 opened the staff desk drawer and began to take several of the items, among them a push pen. S1 offered C1 to do an arts and crafts activity with staff. S1 radioed Campus Supervisors for additional assistance. Staff Ref #3 (S3) and Ref #4 (S4) arrived to assist. Due to C1 refusing to leave and having an unsafe item in his hand he was escorted out by S3 right side and S4 (Both Proact trained) at approximately 1:45 p.m. - 1:47 p.m. (duration 2 minutes). Once C1 was escorted out of the cottage he was released and S1 successfully retrieved the push pen. C1then began to walk away from staff. After several minutes being on school grounds, C1 took space with at the basketball courts. cont.# C1 debriefed this incident with staff on 02/09/2021. The onsite nurse conducted a check on C1 on 02/09/2021 around 6:56PM and re-integrated into the STRTP program. No further inspection is needed. A copy of this report and LIC811 was to the STRTP representative. Exit interview conducted.


summary: Facility Evaluation

raw_content:
Narrative:
On August 23, 2021, at 1:00, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and met with Patricia White. The purpose of the inspection was to gather information regarding an incident reported via Special Incident Report (SIR). The STRTP reported that on 01/02/2020, Patricia White observed Child Ref #1 (C1) (see Confidential Names form LIC811 dated 08/24/2021) had a black eye. Patricia asked C1 how he got the black eye, C1 replied by saying "your staff" Staff Ref #1 (S1) (STRTP staff) hit me in the eye". LPA Flores investigated the incident and interviewed Patricia White and Krysti Robb. A review of C1's file was conducted, and copies were obtained upon request. The statement obtained and documentation reviewed revealed that on 01/02/2020, around 11:30AM, Patricia White was walking down the hallway in Gregory Cottage looking for staff Nevin Flores. After reaching Staff Nevin Flores, C1 walked out of the laundry room. cont.# Patricia noticed that C1 had a black eye and asked him about it. C1 stated that on Monday 12/30/19, S1 punched him in the face and caused the black eye. Patricia immediately notified former STRTP Director Talesha Payne of this allegation. Talesha Payne asked for C1 to be brought to her office. C1 soon arrived, with Staff Nevin Flores, and when asked by Talesha Payne what happen to his eye, he stated that he was unsure of what happened to his eye as this happened when he was intoxicated on 12/30/2019. Patricia White reminded C1 of the allegation made regarding S1 hitting him in the eye, but C1 remained quiet. STRTP Director Talesha asked C1 again what happened to his eye, but C1 stated he was not sure because it happened when he was intoxicated. STRTP Director immediately contacted Health Services and spoke to nurse Genevive Andrade and Shawna Galbraith. The Nurses stated that on the day of the initial incident (12/30/2019) they assessed C1, but they did not notice a black eye at the time of their assessment. C1 was again counseled by Patricia White and former STRTP Director Talesha, but C1 did not confirm the statement initially made to Patricia White. According to the SIR, on 1/7/ Treatment Counselor Krysti Robb reported to STRTP Clinical Director Hillary Hodgson having witness, on 12/30/2019, a possible inappropriate interaction between S1 and C1. # Krysti Robb reported hearing C1 asking S1 to leave him alone, and when Kristy Robb turned into that direction she saw S1 raise his arm and going into the direction of C1's face. Krysti Robb reported to be a significant distance away, so she is not sure if there was physical contact. Additionally, Krysti reported that she did not immediately report this interaction because she was a distance away, and being dark and hard to see exactly what happened. On 1/10/20, Deputy Romero of the LA County Sheriff's Department, San Dimas Station, arrived at the treatment facility to investigate the allegation made by C1 regarding S1. Deputy Romero interviewed other children and informed to Talesha Payne that none of the children witnessed C1 being punched by S1. Deputy Romero informed Talesha Payne that some of the children stated that other children were attempting to blackmail S1 for money by making allegations. Talesha Payne informed Deputy Romero that C1 was discharged from the STRTP and is currently on a psychiatric hold at a hospital where he is scheduled to be discharged from there within the hour. Deputy Romero stated that he will contact Ms. Payne after speaking with C1 and S1. In afternoon of 1/10/20, Deputy Romero contacted Talesha Payne and informed her that during his interview with C1 he stated that on 12/30/2019, he was highly intoxicated on Vodka and did not recall S1 punching him in the eye. # C1 stated that while on runaway status with another child, he was smoking and drinking, and the other child was involved in an altercation. Deputy Romero reported that he followed up by asking C1 why he was currently in the hospital, and C1 stated that he got drunk and made statements that he wanted to kill himself. Deputy Romero asked C1 if he was still suicidal and C1 stated that he was never suicidal, he just wanted his social worker to move his placement. After Deputy Romero talked with C1, Deputy Romero contacted S1 who denied being physically aggressive towards C1. On 01/29/2020, S1 was terminated from the STRTP. An Advisory Note / Technical Violation was issued. No further inspection is needed at this time. A copy of this report, LIC811 and LIC9201 was provided to the STRTP representative. Exit interview conducted.


summary: Facility Evaluation

raw_content:
Narrative:
On August 20, 2020, at 12:00PM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and met with Patricia White. The purpose of the inspection was to gather information about the incident reported via Special Incident Report (SIR): The STRTP reported that on Monday 01/06/2020, 4:10PM, Child Ref #1 (C1) (see Confidential Names form LIC811 2/20/20) was restrained because he escalated and became disruptive and antagonizing toward his peers during a group game. LPA Flores investigated the incident and interviewed Patricia White. A review of C1's file was conducted, and copies were obtained upon request. The statement obtained and documentation reviewed revealed that on 01/06/2020, C1 reported being upset because one of his team members (peers) responded with the incorrect answer during the jeopardy game. Staff redirected and attempted to counsel resident, but he was not receptive and walked out of the cottage as Treatment Counselor Staff Ref #1 (S1) closely followed. # C1 walked outside and sat down on the floor while continue to escalate as he became verbally aggressive towards S1 calling her names and demanding for staff to open the door while aggressively invading her personal space and making threats. S1 immediately redirected and called for assistance. Lead Treatment Counselor Staff Ref #2 (S2) came to assist and prompted C1 to continue to take space outside until he was calm and told him that once he was fully de-escalated he will be able to re-enter the cottage. C1 was not receptive to staff's counseling and began to kick and bang on the door with his feet, while making treats to kill S2. S2 encouraged C1 to calm down so he can come inside the cottage. C1 ignored staff S2 and escalated making threats to kill him, eventually attempting to aggressively kick staff in the private area. S2 was able to evade, but C1 continue his aggressive behavior while swinging his closed fists as he moved closer to staff. S2 immediately called Campus Supervisor Ref #3 (S3) for support while Therapeutic Behavior specialist Ref #4 (S4) who was nearby assisted in redirecting C1. C1 continue his aggressive behavior and continued to aggressively charge toward S2. This time, staff was not able to evade, and C1 kicked him twice in his private area. Treatment Counselor Staff Ref #4 (S4) arrived to assist, but C1 kept attempting aggression toward staff. At this time due to C1's increase aggression, and safety concerns he was placed into a standing restraint at 4:20pm with S4 on the left and S2 on the right (both ProAct trained). # C1 escalated and started to aggressively attempt to bite and kick staff, so he was transitioned to a floor restraint by the same staff. At 4:22pm, Campus Supervisors Ref #5 (S5) and S3, assisted with securing C1's legs. C1 was able to de-escalate and was released at 4:26pm (total restraint time 6 minutes). C1 was able to take space outside the cottage and then walked over to the nurse station and was seen by Nurse Brittini Cochran, Licensed Vocational Nurse at 4:36PM. Copy of the debrief form with staff and C1 was provided. The facility representative stated the C1 was re-integrated to the facility's program. No deficiency was cited. No further inspection is needed at this time. A copy of this report and LIC811 was provided to the facility representative. Exit interview conducted.


summary: Facility Evaluation

raw_content:
Narrative:
On August 24, 2020, at 12:00PM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and met with Patricia White. The purpose of the inspection was to gather information about the incident reported via Special Incident Report (SIR): The STRTP reported that on 01/04/2020, 4:30PM, Child Ref #1 (C1) (see Confidential Names form LIC811 2/20/20) was placed on a restrained for 60 minutes due to aggressively pursue Staff Ref #1 (S1) and aggressively struck him on his face, shoulder, arm, leg, and stomach with his cast. LPA Flores investigated the incident and interviewed Patricia White, S1 and S2. A review of C1's file was conducted, and copies were obtained upon request. The statement obtained and documentation reviewed revealed that on 01/04/2020, at 4:30 pm Staff Ref #1 (S1) Children Ref #2 (C2) and C1 to an outing. After one hour into playing, both Children decided that they wanted to go back to the STRTP because they were bored but requested to trade in the rest of their play times for snacks (playtime can be changed for snack at the outing location). # S1 informed the Children that the approved outing was for Children to complete 4 hours of play, and there was no agreement about trading the play for the snacks. However, S1 agreed to ask if it was possible to trade one hour of play for snacks. Children asked clerk at the counter if they could trade one hour of play for the snacks, but the clerk said they needed to trade in all three hours. As previously agreed upon, staff informed Children that this was not possible as hours need to be saved for their next trip. C1 was not receptive to this situation and became escalated making threats to S1 that he would strike him if he did not get his snacks. S1 redirected and notify C1 that he could have a snack when they get back to the treatment facility. C1 refused and aggressively struck S1 in the face with his fist. S1 redirected and attempted to evade C1 asking him to stop, but C1 continued to aggressively pursue C1 and aggressively struck him on his face, shoulder, arm, leg, and stomach with his cast. Staff Ref #2 (S2) who was there with other children assisted by attempting to fresh face to help deescalate the situation. S2 offered to buy C1 the snacks he wanted if he stops hitting S1, however C1 was not receptive and turned his aggression toward S2 and started to aggressively strike him. Due to C1's unsafe and aggressive behavior, C1 was placed in a standing restraint with S1 on the right and S2 on the left, both ProAct trained, at approximately 5:30PM - 5:35PM ( Minutes). # C1 began biting, kicking, and spitting at staff, so S1 and S2 then transitioned C1 into a two-person floor restraint at approximately 5:35 pm - 6:30 pm ( Minutes). As restraint was approaching the 15-minutes mark former STRTP Director Talesha Payne was contacted to approve the extended restraint which she did. C1 continue to be aggressive and not receptive as the 30-minute mark was approaching; STRTP Talesha Payne was again contacted to approve the continuation of the restraint, which she did. C1 was still not calming down and continued to struggle and kick and bite and spit while screaming and threatening staff. Local law enforcement was contacted. Two Fontana police officers arrived at approximately 6:30PM. C1 was able to deescalate when he saw the police officers. C1 was released from the restraint and assisted him in sitting up on the grass area as he agreed to stop assaulting them. The two officers asked S1 and S2 to step away and spoke to C1. After meeting with Officers C1 appeared calm and was given time to take space until he agreed to enter the STRTP vehicle and return to campus. During the file review of C1, LPA Flores did not observe the written approval from former STRTP Director Talesha Payne. An Advisory Note / Technical Violation was issued. No further inspection is needed at this time. A copy of this report, LIC811 and LIC9201 was provided to the STRTP representative. Exit interview conducted.


summary: Facility Evaluation

raw_content:
Narrative:
On September 2, 2021, at 9:00AM, Humberto Flores, Licensing Program Analyst (LPA), conducted an unannounced Case Management Inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) and met with Patricia White. The purpose of the inspection was to gather information regarding an incident reported via Special Incident Report (SIR). The STRTP reported that on 07/11/2020, at approximately 8:15PM, Child Ref #1 (C1) (see Confidential Names form LIC811 dated 09/02/2021) disclosed to Staff Krysti Robb (KR), that he took 29 triple C pills (Coricidin), Xanax, and Percocet. C1 was in his room vomiting. LPA Flores investigated the incident and interviewed Patricia White. A review of C1's file was conducted, and copies were obtained upon request. The statement obtained and documentation reviewed revealed that on 7/11/2021, around 8:15PM, KR observed C1 exit the Cottage restroom. KR noticed C1 appeared to be off-balance as he walked to his room. Moments later KR heard what appeared to be C1 vomiting in his room. cont.# KR went to check on C1, and he disclosed to KR that he felt like he was going to overdose because C1 stated that he took 29 triple C pills (Coricidin), Xanax, and Percocet. Paramedics were called and C1 was transported to the Emergency Room. C1 was diagnosed with an unintentional overdose. Toxicology report revealed that C1 tested for marijuana. The STRTP representative disclosed that C1 did not state where he got the pills from. According to Patricia White, children often steal medication from local pharmacies when they run away from the STRTP, and pharmacy's employees do not contact local police unless there is an assault against the employee of the store. Patricia White indicated that C1 was not prescribed any of the medication that he voluntary ingested. No further inspection is needed. No deficiency was cited. A copy of this report and LIC811 was provided to the STRTP representative. Exit interview conducted.


facility_name: MERCED RANCH

raw_content:
Investigation Findings:
13Complaint Specialist C.K. Kinney(CS) traveled to Merced Ranch and met with Jeanne Johnson to deliver findings of investigation. Investigator Munoz conducted investigation that included review of documentation, interviews of staff, clients and witnesses. Due to inconsistencies in the information obtained Investigator Munoz could not reach a preponderance of the evidence that the allegations occurred as reported. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove the alleged violations did or did not occur, therefore the allegations are deemed unsubstantiated. No deficiencies observed or cited. Copy of this report and LIC Appeal rights left with Ms. Johnson at conclusion of inspection. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Charles Kinney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 2

met_with: Jeanne Johnson


raw_content:
Investigation Findings:
13Licensing Program Analyst (LPA) Lidia Tinoco conducted an unannounced visit to the Merced Ranch STRTP, in order to deliver the findings of the above allegations and met with Administrator, Aaron Holloway. The above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the Facility, interviews and a review of facility and foster children's records. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegations are UNSUBSTANTIATED at this time. A copy of this report was discussed and provided along with appeal rights. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3

met_with: Aaron Holloway


raw_content:
Investigation Findings:
13Licensing Program Analyst (LPA) Lidia Tinoco conducted an unannounced visit to the Merced Ranch STRTP, in order to deliver the findings of the above allegations and met with Administrator, Aaron Holloway. The above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the Facility, interviews and a review of facility and foster children's records. Interviews conducted and documentation reviewed provided conflicting information. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegations are UNSUBSTANTIATED at this time. A copy of this report was discussed and provided along with appeal rights. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3


raw_content:
Investigation Findings:
13On July 21, Licensing Program Analyst (LPA), Lidia Tinoco conducted an unannounced visit to the Merced Ranch STRTP for the purpose of delivering the findings of the above allegations and met with Administrator, Aaron Holloway. On May 26, 2022 the above allegation was referred to Community Care Licensing for investigation. The investigation included an inspection of the facility, interviews and a review of facility and foster children's records. The people interviewed provided conflicting information regarding this issue. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation occurred. Therefore, the allegation is UNSUBSTANTIATED at this time. A copy of this report was discussed and provided along with appeal rights. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3


raw_content:
Investigation Findings:
13On July 21, Licensing Program Analyst (LPA), Lidia Tinoco conducted an unannounced visit to the Merced Ranch STRTP for the purpose of delivering the findings of the above allegations and met with Administrator, Aaron Holloway. On May 31, 2022 the above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the facility, interviews and a review of facility and foster children's records. The people interviewed provided conflicting information regarding this issue. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegation is UNSUBSTANTIATED at this time. A copy of this report was discussed and provided along with appeal rights. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 3


raw_content:
Investigation Findings:
13On July 21, Licensing Program Analyst (LPA), Lidia Tinoco conducted an unannounced visit to the Merced Ranch STRTP for the purpose of delivering the findings of the above allegations and met with Administrator, Aaron Holloway. On June 14, 2022 the above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the facility, interviews and a review of facility and foster children's records. The people interviewed provided conflicting information regarding this issue. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegation is UNSUBSTANTIATED at this time. A copy of this report was discussed and provided along with appeal rights. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORTCALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, E SHAW AVE This is an official report of an unannounced visit/investigation of a complaint received in our office on 06/14/2023 and conducted by Evaluator Lidia Tinoco PUBLICCOMPLAINT CONTROL NUMBER: 24-CR- FACILITY NAME:MERCED RANCHFACILITY NUMBER: ADMINISTRATOR:HOLLOWAY, AARONFACILITY TYPE: ADDRESS: E. Santa Fe Ave.TELEPHONE: (209) 388- CITY:MERCEDSTATE: CAZIP CODE: CAPACITY:8CENSUS: 8DATE: 07/21/ UNANNOUNCEDTIME BEGAN: 11: AM MET WITH:Aaron HollowayTIME COMPLETED:12: PM 9Staff Curse and yell at youth in care Staff are not appropriately reporting incidents INVESTIGATION FINDINGS: 13On July 21, Licensing Program Analyst (LPA), Lidia Tinoco conducted an unannounced visit to the Merced Ranch STRTP for the purpose of delivering the findings of the above allegations and met with Administrator, Aaron Holloway. On June 14, 2022 the above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the facility, interviews and a review of facility and foster children's records. The information obtained during interviews and record reviews indicated that staff curse and yell; the record review also revealed that an incident that occurred was not reported to the required agencies. Based on the information obtained, there is a preponderance of the evidence to prove the above allegations occurred therefore these allegations are Substantiated. Facility was cited for The Interim Licensing Standard (ILS) Section 87072(c)(11) Personal Rights and California Code of Regulations (CCR) 80061(f) Reporting Requirements. A copy of this report was provided at the conclusion of the inspection along with appeal rights. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 2 of Control Number 24-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, E SHAW AVE FACILITY NAME: MERCED RANCHFACILITY NUMBER: 247200747


summary: Complaint Investigation - Substantiated

raw_content:
Investigation Findings:
13On 11/16/2023, Licensing Program Analyst (LPA) Tamara Melikian conducted an unannounced complaint investigation for the above facility. Met by Administrator Aaron Holloway. Based on confidential interviews conducted, refusal of interview by a minor, documents obtained and law enforcement reports obtained, two minors engaged in inappropriate sexual activity due to a lack of supervision. Based on the above, the complaint is Substantiated. Deficiency on the attached page. A copy of this report is given on this date to the Administrator, Aaron Holloway. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Tamara Melikian LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 24-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE FACILITY NAME: MERCED RANCHFACILITY NUMBER: 247200747


summary: Complaint Investigation - Substantiated - 1 deficiency

raw_content:
Investigation Findings:
13On 11/16/2023, Licensing Program Analyst (LPA) Tamara Melikian conducted an unannounced complaint investigation for the above facility. Met by Administrator Aaron Holloway. Based on confidential interviews conducted, refusal of interview by a minor, documents obtained and law enforcement reports obtained, two minors engaged in inappropriate sexual activity due to staff not protecting the minors. Based on the above, the complaint is Substantiated. Deficiency on the attached page. A copy of this report is given on this date to the Administrator, Aaron Holloway. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Tamara Melikian LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 24-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE FACILITY NAME: MERCED RANCHFACILITY NUMBER: 247200747

Deficiencies:
87065.2(b): (1) Supervision, protection, and care of children at all times, individually and in groups.

title: Personnel Duties. Direct care staff shall perform the following duties


raw_content:
Investigation Findings:
13On 11/16/2023, Licensing Program Analyst (LPA) Tamara Melikian conducted an unannounced complaint investigation for the above facility. Met by Administrator Aaron Holloway. Based on confidential interviews conducted, refusal of interview by a minor and documents obtained and law enforcement reports obtained, staff member #1 (see LIC811 dated 11/16/2023) spoke inappropriately to minor #2 (see LIC811 dated 11/16/2023) and the intimidated the minor #2. Based on the above, the complaint is Substantiated. Deficiency on the attached page. A copy of this report is given on this date to the Administrator, Aaron Holloway. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Tamara Melikian LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 24-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION FRESNO RO, E SHAW AVE FACILITY NAME: MERCED RANCHFACILITY NUMBER: 247200747


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA), Lidia Tinoco conducted an unannounced visit to the Merced Ranch STRTP in order to deliver the findings of the above allegations and met with Administrator, Aaron Holloway. On 03/07/2024, the above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the Facility, confidential interviews, and review of records. Based on the investigation conducted, In regards to the allegation that a client was stabbed by another client with a pen, the confidential interviews conducted, supported that the incident was not due to a lack of supervision and could not have been prevented. In regards to the allegation of inappropriate interactions between clients, there was conflicting information regarding these issues. Although the allegations may have happened of are valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegations are Unsubstantiated at this time. A copy of this report was provided at the conclusion of the inspection along with appeal rights. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


raw_content:
Investigation Findings:
13On the above date, Licensing Program Analyst (LPA), Lidia Tinoco conducted an unannounced visit to the Merced Ranch STRTP in order to deliver the findings of the above allegations and met with Administrator, Aaron Holloway. On 04/10/2024, the above allegations were referred to Community Care Licensing for investigation. The investigation included an inspection of the Facility, confidential interviews, and review of records. Based on the investigation conducted the department found that there was conflicting information regarding these issues. Although the allegations may have happened of are valid, there is not a preponderance of evidence to prove the allegations occurred. Therefore, the allegations are Unsubstantiated at this time. A copy of this report was provided at the conclusion of the inspection along with appeal rights. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Lourey Bartolome LICENSING EVALUATOR NAME: Lidia Tinoco LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1


summary: Facility Evaluation

raw_content:
Narrative:
On 05/26/2021, Licensing Program Analyst (LPA) Tamara Melikian conducted a case management with Assistant Program Director Dawn Lee to discuss an incident that occurred on May 10, 2021 between staff (#1) and client (#2) resulting in a restraint. Due to restrictions of Covid-19, this case management was conducted by teleinspection with this report being scanned to Ms. Lee with a request for signature and a scan back to this LPA. The agency conducted an investigation and interviewed staff, client and witnesses. At the conclusion of the investigation, it was determined that staff (#1) would be moved to a different facility within the agency and have additional CPI training. The training was completed on May 20, 2021 and documentation was forwarded to this LPA. There are no deficiencies to be cited on this date.

met_with: Dawn Lee


summary: Facility Evaluation

raw_content:
Narrative:
On this date, Licensing Program Analyst (LPA) Lidia Tinoco traveled to the Creative Alternatives Main Office in Merced and conducted an unannounced Case Management for the Merced Ranch and met with Director Brandi Boheme. The purpose of the inspection is to discuss multiple incident reports regarding medication errors by Staff. LPA Tinoco reviewed incident reports from the Merced Ranch facility. It was discovered that there have been 12 medication errors due to staff for this facility (See LIC812 for details) in 2021. LPA Tinoco discussed with Director Brandi the concerns with the amount of incident reports regarding medication errors being received, LPA also addressed what the licensee has been done at the agency level to prevent this from happening, and what the ongoing plans are moving forward to minimize these incidents. Director Brandi stated that a company wide training on administration of medication. An exit interview was conducted, and a copy of the report and appeal rights were provided to the facility.

met_with: Brandi Boehme


summary: Facility Evaluation

raw_content:
Narrative:
An unannounced annual inspection was conducted by Licensing Program Analyst (LPA) Lidia Tinoco traveled to the Merced Ranch STRTP in Merced, CA. LPA met with Administrator, Jeanne Johnson and inspected the facility, inside and out. A physical plant inspection was completed and included the following checks. Facility grounds are clean and free of debris. Adequate indoor and outdoor activity space and materials observed. The facility is maintained at 75 degrees. All facility smoke detectors and carbon monoxide detectors are in appropriate working order. Facility maintains an adequate supply of perishable and non-perishable foods and appears to be following the posted menu. All required forms are posted. Seven out of Seven Clients are currently taking psychotropic medications, facility has the ability to keep Medications locked and centrally stored. Individual beds were observed with appropriate clean linens and are in good repair. Licensee has obtained Mental Health Certification Including the following: Mental Health Program Approval valid through September 24, 2021, a review was conducted on August 16-23, 2021 and have not been issued. Licensee has obtained National Accreditation through CARF valid through September 30, 2023. The facility has a county contract effective July 1, 2017 through June 30, 2022. Medical Certification valid From April 26, 2019 through April 26, 2022. No firearms or weapons are allowed in the facility. Facility appears to be meeting the terms and conditions of their license. LPA reviewed two client files with five pending files to be reviewed. No Deficiencies were cited on today's visit. A copy of this report was left with Jeanne Johnson.