facility_name: VISTA MAREA

raw_content:
Narrative:
Confidential interviews reported C1 arrived at school wearing non-fitting clothing. Confidential interviews revealed that C1 was wearing two diapers underneath C1's clothing causing C1's pants to fit tightly. However, confidential interviews revealed that staff provided extra clothing for C1 to take to school. Confidential interview reported C1 was not picked up from school in a timely manner. Confidential interviews revealed that a witness contacted staff to pick up C1 from school due to a medical concern and staff arrived an hour later to pick up C1. There were no witnesses to the incidents. Based on confidential interviews and documents reviewed during the investigation, the allegations, the facility staff left C1 in soiled clothing for an extended period of time, facility staff did not ensure that C1 has clothing that fits properly, and facility staff do not pick C1 up from school in a timely manner, may have occurred, however, is not supported or proven by evidence. Therefore, the allegations are unsubstantiated. An exit interview was conducted, and a copy of this report was discussed and provided along with appeal rights to Deliaha Martin, MBA, Administrator Director.

Investigation Findings:
13On May 6, 2022, at 12:20PM, Licensing Program Analyst (LPA) Carol Anderson arrived at the facility to deliver the findings of the above allegations and met with Deliaha Martin, MBA, Administrator Director. During the course of the investigation, LPA reviewed Client 1's (C1) file. LPA interviewed one of three staff. LPA was unable to interview C1 because C1 was not available to be interviewed. LPA reviewed C1's Individual Program Plan (IPP), San Diego County Health and Human Services report and Regional Center notes, hospital medical report as well as Special Incident Report. The Department received a complaint on June 15,2021, alleging, facility staff left minor in soiled clothing for an extended period of time, facility staff did not ensure that minor has clothing that fits properly and facility staff do not pick minor up from school in a timely manner. Confidential interviews reported that C1 arrived at school several times with a soiled diaper. However, confidential interviews revealed that C1 diaper was checked prior to leaving the facility for school. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Carol Anderson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: VISTA MAREAFACILITY NUMBER: VISIT DATE: 05/06/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Deliaha Martin


state: CA

summary: Complaint Investigation - Substantiated - 1 deficiency - 3 allegations

raw_content:
Narrative:
On May 12, 2022, Community Care Licensing (CCL) received the allegation that Facility staff left minor in soiled clothing for an extended period of time and minor Socks and shoes are too tight. Confidential interviews revealed that facility staff were called by school personnel to have C1 picked up due to being covered in feces. Confidential interviews revealed that facility staff took over an hour to have C1 picked up when the facility is located three minutes away from the school. During the investigation LPA Jauregui tried on socks on C1. LPA Jauregui and S4 observed the sock slip off C1s heel when C1 removed their shoe. LPA Jauregui and S4 observed various socks were too small for C1. Based on confidential interviews and observations, the allegation that S6 left C1 in soiled clothing for an extended period of time and C1's socks and shoes are too tight are SUBSTANTIATED because the preponderance of evidence has been met. This posed an immediate Health, Safety, or Personal Rights risk to C1 in care, the facility will be cited for violating Title 22, Division 6, Chapter Article 06. Continuing Requirements Personal Rights (d)(6)(A) Clothing items, provided the clothes are age-appropriate, and Title 22, Division 6, Chapter Article 06. Continuing Requirements, Personal Rights (d)(10) to be accorded dignity in his or her personal relationships with staff and other persons. An exit interview was conducted, and plan of corrections was developed with Elizabeth Granillo, Administrator. A copy of this report and appeal rights were provided to Elizabeth Granillo, Administrator.

Investigation Findings:
13On April 7, 2023, at 09: AM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an unannounced complaint inspection. The purpose of the inspection is to deliver the findings for the above allegations. LPA Jauregui met with Elizabeth Granillo, Administrator. LPA Jauregui conducted an inspection of the facility on March 16, 2023, and no deficiencies were noted. During the investigation, LPA Carol Anderson obtained LIC 500, facility menu for April and May 2022.LPA requested Client 1 (C1)'s Individual Program Plan, (IPP), C1's Individual Service Plan, (ISP) and C1's medical reports. LPA Anderson conducted C1's clothing inventory. During the investigation LPA Jauregui conducted record review, five witness interviews (W1-W3, W7,W8), and two staff interviews (S1, S4). LPA Jauregui was unable to interview C1 due to client being nonverbal, S2 being on medical leave, and S6 no longer employed at the facility. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SO. Cal Sc/res, Metropolitan Dr. # FACILITY NAME: VISTA MAREAFACILITY NUMBER: VISIT DATE: 04/07/2023

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- Estimated Days of Completion: 0

Deficiencies:
84072: Personal Rights (d)(10) The licensee shall ensure that each child, regardless of whether the child is in foster care...to be accorded dignity in his or her personal relationships with staff and other persons.

This requirement is not met as evidenced by

report_type: Complaint Investigation

met_with: Elizabeth Granillo, Administrator

complaint_status: SUBSTANTIATED


summary: Complaint Investigation - Substantiated - 3 allegations

raw_content:
Narrative:
...CONTINUED Based on confidential interviews and record review, the allegation Staff threatened minors in care is SUBSTANTIATED because the preponderance of evidence has been met. This poses an immediate Health, Safety, or Personal Rights risk to children in care, and the facility will be cited for violating California Code of Regulations, Title 22, Division 6, Chapter 5, Article 6, regulation 84072(d)(10) Personal Rights. An exit interview was conducted, and a plan of correction was developed with Elizabeth Granillo, Administrator. A copy of this report and appeal rights were provided to Elizabeth Granillo.

Investigation Findings:
13On January, 10, 2024 at 11: AM, Licensing Program Analyst (LPA) Jacob Salem met with Elizabeth Granillo, Administrator of Vista Marea Group Home to deliver the finding for the above stated allegation. During the investigation, LPA Salem interviewed Client (C1) and four Staff (S1-4). The other two clients (C2, C3) were not interviewed due to their developmental delays. In addition, LPA Salem reviewed C1-C3's Individual Program Plan and S4's internal investigation notes. On September 13, 2023, Community Care Licensing (CCL) received the allegation Staff threatened minors in care. Specifically, it was reported that two staff members threatened to spank C2 and C3. Confidential interviews indicated that S2 jokingly said to C3, "If you keep it up, I am going to spank you," because C3 stood up and walked around after S2 put C3 to bed. Record review of C1's Individual Program Plan reveals that C1 does not understand socials cues, jokes, or sarcasm due to her developmental delay in communication. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Jacob Salem LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # San Diego, CA Facility Name: Vista Mareafacility Number: Visit Date: 01/10/ Narrative 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32...CONTINUED Based on confidential interviews and record review, the allegation Staff threatened minors in care is SUBSTANTIATED because the preponderance of evidence has been met. This poses an immediate Health, Safety, or Personal Rights risk to children in care, and the facility will be cited for violating California Code of Regulations, Title 22, Division 6, Chapter 5, Article 6, regulation 84072(d)(10) Personal Rights. An exit interview was conducted, and a plan of correction was developed with Elizabeth Granillo, Administrator. A copy of this report and appeal rights were provided to Elizabeth Granillo. SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Jacob Salem LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: LIC9099 (FAS) - (06/04)Page: 2 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: VISTA MAREAFACILITY NUMBER: 374602955

Allegations:
- SubstantiatedEstimated Days of Completion:
- Estimated Days of Completion:
- Estimated Days of Completion: 0


summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Narrative:
...CONTINUED Based on inconsistent confidential interviews, the allegation that staff (unknown) hit a resident (C2 or C3) is unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of the report was provided along with appeal rights to Jasmine Ruiz, Facility Manager.

Investigation Findings:
13On February 9, 2024, at 2: PM, Licensing Program Analyst (LPA) Jacob Salem met with Jasmine Ruiz, Facility Manager of Vista Marea Group Home to deliver the finding for the above-stated allegation. LPA Salem interviewed Staff (S1-5) and Clients (C1). C2 and C3 were not interviewed due to their limited verbal skills. In addition, LPA Salem reviewed C1-C3's Individual Program Plan and S4's internal investigation notes. On August 28, 2023, Community Care Licensing (CCL) received an allegation that staff (unknown) hit a resident (C2 or C3). Specifically, it was reported that an unnamed staff hit C2 or C3 with a television remote and held the remote in an intimidating manner. Confidential interviews revealed conflicting statements of whether there was actual hitting of clients with the television remote or only clients appearing fearful of the remote and other objects in the home. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Cheraki Davis LICENSING EVALUATOR NAME: Jacob Salem LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # San Diego, CA Facility Name: Vista Mareafacility Number: Visit Date: 02/09/ Narrative 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32...CONTINUED Based on inconsistent confidential interviews, the allegation that staff (unknown) hit a resident (C2 or C3) is unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of the report was provided along with appeal rights to Jasmine Ruiz, Facility Manager. SUPERVISORS NAME: Cheraki Davis LICENSING EVALUATOR NAME: Jacob Salem LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: LIC9099 (FAS) - (06/04)Page: 2 of 2

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Jasmine Ruiz, Facility Manager

complaint_status: unsubstantiated


summary: Facility Evaluation

raw_content:
Narrative:
On Monday June 14, 2021 at 2: PM Licensing Program Analyst (LPA) Linda Haynes conducted an annual inspection of the facility. At time of inspection LPA met with facility administrator Elizabeth Granillo. The facility was toured inside and out with facility administrator, Elizabeth Granillo. The home is a one-story residence with four bedrooms and three bathrooms. Two clients were present at time of inspection. Bedrooms are arranged so that no more than one client is in a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were clean and in good repair. The hot water in the clients bathroom was measured to be 105 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked in a cabinet in the entry way. Cleansers/chemicals are locked and stored in closet in kitchen. Sharp knives are inaccessible and stored in a locked closet in the kitchen. The First Aid Kit is located in the entry way and contained all required supplies. The facility's smoke detectors in each bedroom were checked and were operable. The carbon monoxide detector located in the kitchen and was operable. There are no guns or weapons in the facility as stated by facility administrator Elizabeth Granillo. LPA observed a minimum 7-day non-perishable and a 2-day perishable supply of food. There was a variety of snacks available for clients as well. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Visitation policies, and current menu. The facility outside grounds was also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. Two client and five staff files were reviewed during the inspection and noted to have documents required per regulations in file. All staff that work at the facility have Department of Justice, FBI and Child Abuse Index clearances. Based on the facility inspection and file reviews this date, are no deficiencies found at this time. A copy of this report was reviewed and given to facility administrator Elizabeth Granillo.

report_type: Facility Evaluation

visit_type: Annual

met_with: Elizabeth Granillo


summary: Facility Evaluation

raw_content:
Narrative:
On July 28,2022 at 10:30AM, Licensing Program Analyst (LPA) Carol Anderson conducted an annual/required inspection of the facility. LPA met with Facility Administrator Elizabeth Granillo. Four clients were present at time of inspection. LPA interviewed one client and one staff. Bedrooms are arranged so that no more than one client is in a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were clean and in good repair. The hot water was measured to be 110 degrees. All hazardous items have been properly made inaccessible clients. The medications were stored and locked in a cabinet in the entry way. Cleansers/chemicals are locked and stored in closet in kitchen. Sharp knives are inaccessible and stored in a locked closet in the kitchen. The First Aid Kit is in the entry way and contained all required supplies. The facility's smoke detectors in each bedroom were checked and were operable and carbons monoxide detector located in the kitchen and was operable. There are no guns or weapons in the facility as stated by Facility Administrator Elizabeth Granillo. LPA observed a minimum 7-day non-perishable and a 2-day perishable supply of food. There was a variety of snacks available for clients as well. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Visitation policies, and current menu. The facility outside grounds was also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. This is an amended report for a report that was issued on 7/28/ The facility outside grounds was also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. Four clients and seven staff files were reviewed during the inspection and noted to have documents required per regulations in file. All staff that work at the facility have Department of Justice, FBI and Child Abuse Index clearances. Based on the facility inspection and file reviews this date no deficiencies were cited. A copy of this report was reviewed and given to facility administrator Elizabeth Granillo. Signature on file.


summary: Facility Evaluation

raw_content:
Narrative:
An unannounced Psychotropic Medication Inspection was conducted by Licensing Program Analyst (LPA) Eduardo Barragan on 02/24/2023 at 9: AM. This case management inspection is conducted pursuant to Health and Safety Code Section 1538.9 (a)(2). During the inspection, LPA Barragan met with Elizabeth Granillo, Administrator and inspected the facility inside and out. LPA reviewed 2 of child's records and 1 of staff personnel files on site at the facility. LPA reviewed 1 of child's psychotropic medications and medication records. LPA interviewed 1 of staff on site to discuss the facilities policies and procedures of operation. LPA interviewed 0 of children currently prescribed psychotropic medication. LPA provided a copy of this licensing report to Elizabeth Granillo, Administrator No deficiencies are being cited at this time. LPA conducted exit interview with Elizabeth Granillo, Administrator.

visit_type: Case Management


summary: Facility Evaluation

raw_content:
Narrative:
On June 28,2023 at 12:30PM, Licensing Program Analyst (LPA) Carol Anderson conducted an annual/required inspection of the facility. LPA met with Facility Administrator Elizabeth Granillo. LPA interviewed two staff. LPA interviewed one client. Two clients were not interviewed due to clients' lack of verbal abilities. Bedrooms are arranged so that no more than one client is in a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The hot water was measured to be 110 degrees. All hazardous items have been properly made inaccessible clients. The medications were stored and locked in a cabinet in the entry way. Cleansers/chemicals are locked and stored in closet in kitchen. Sharp knives are inaccessible and stored in a locked closet in the kitchen. The First Aid Kit is in the entry way and contained all required supplies. The facility's smoke detectors were checked and were operable and carbons monoxide detector There are no guns or weapons in the facility as stated by Facility Administrator Elizabeth Granillo. LPA observed a minimum 7-day non-perishable and a 2-day perishable supply of food. There was a variety of snacks available for clients as well. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Visitation policies, menu posted and "See Something Say Something". The facility outside grounds was also inspected and it was observed to be clean and well maintained. LPA requested the board meeting minutes to be emailed to LPA. Three clients and four staff files were reviewed during the inspection and all required forms in the files. All staff that work at the facility have Department of Justice, FBI and Child Abuse Index clearances. Based on the facility inspection and file reviews this date no deficiencies were cited. A copy of this report was reviewed and given to Facility Administrator Elizabeth Granillo.


summary: Facility Evaluation

raw_content:
Narrative:
On June 25,2024 at 1:00PM, Licensing Program Analyst (LPA) Carol Anderson conducted an annual/required inspection of the facility. LPA met with Administrator Director Deliaha Martin,MBA, and Facility Group Home Administrator Elizabeth Granillo interviewed one staff. LPA interviewed one of two clients. LPA was unsuccessful in interviewing two clients. Bedrooms are arranged so that no more than one client is in a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The hot water was measured to be 106 degrees. All hazardous items have been properly made inaccessible clients. The medications were stored and locked in a cabinet in the entry way. Cleansers/chemicals are locked and stored in closet in kitchen and sharp knives are inaccessible and stored in a locked closet in the kitchen and First Aid Kit is in the entry way and contained all required supplies. The facility's smoke detectors were checked and were operable and carbons monoxide detector. LPA observed a minimum 7-day non-perishable and a 2-day perishable supply of food. There were a variety of snacks available for clients as well. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Visitation policies, menu posted and "See Something Say Something". The facility outside grounds was also inspected and it was observed to be clean and well maintained. **Continue on Next Page** LPA requested the board meeting minutes. Per Administrator Director Delilah Martin the board of meeting minutes will be emailed to LPA. Three clients and six staff files were reviewed during the inspection and all required forms in the files. A review of Guardian on July 25, 2024, indicates that all facility staff associated to the facility had DOJ, FBI, and Child Abuse index check clearances. Based on the facility inspection and file reviews this date no deficiencies were cited. A copy of this report was reviewed and given to Facility Administrator Elizabeth Granillo.

met_with: Deliaha Martin, MBA, Admin. Director


summary: Facility Evaluation

raw_content:
Narrative:
On June 24, 2025 at 12: PM, Licensing Program Analyst (LPA) Lucero Jauregui conducted an annual/required inspection of the facility. LPA met with Facility Group Home Administrator Elizabeth Granillo who provided LPA with an indoor and outdoor tour of the facility. The facility is a four bedroom and 2 bathroom, with a living room, dinning room, activity room, and a kitchen with a staff space. Bedrooms are arranged so that no more than one client is in a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. All hazardous items have been properly made inaccessible to clients. The medications were stored and locked in medication cart in the entry way. Cleansers/chemicals are locked and stored in closet in kitchen and sharp knives are inaccessible and stored and locked in medication cart. LPA observed kitchen to be free from observable hazards. First Aid Kit is maintained in the entry way and contained all the required items. A physical plant inspection was completed and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. Sports equipment/toys/books/games were observed for children's recreation time. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher is properly charged and serviced. Continued.... The hot water temperature was measured in the main bathroom and is currently 105.6 degrees which is in ration. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Visitation policies, and "See Something Say Something". LPA reviewed five personnel files. All appropriate personnel who require caregiver background checks have received criminal record and child abuse index check clearances. LPA reviewed two client files. LPA conducted one staff interview and zero client interviews due to the clients limited verbal abilities. Based on today's facility inspection and file reviews there are no deficiencies cited at this time. An exit interview was conducted and a copy of this report was reviewed and provided to Elizabeth Granillo.


summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
C2 initially prepared to shower but became upset when staff 1 (S1) offered assistance, refusing to shower either with staff support or independently. During investigations, confidential interviews indicated that C2 subsequently poured a full bottle of water on client 1 (C1) in the living room and then threw the empty bottle at C1. S1 intervened and assisted C1 in changing clothes in the bathroom. While in the bathroom, C2 followed and began pulling on S1's shirt. S1 redirected C2 and began walking toward the hallway, with C2 in front, S1 in the middle, and C1 behind. As they moved into the hallway, C2 turned around and attempted to reach behind S1. S1 provided verbal redirection, after which C2 became physically aggressive, grabbing both S1 and C1 by the hair and pulling them down to their knees. S1 managed to release C2's grip from C1, but C2 then grabbed S1's hair with both hands. S1 called law enforcement for assistance. C1 was transported to a local hospital for assessment, and C2 was placed on a 5150 hold. Based on confidential interviews and records reviewed, the allegation staff are not intervening between physical clients' altercations may have occurred or valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is unsubstantiated. An exit interview was conducted with Jasmine Ruiz. Due to technical printer difficulties a copy of this report was emailed to Elizabeth Granillo. .

Investigation Findings:
13On November 7, 2025 at 12: PM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility and met with Facility Manager Jasmine Ruiz to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on July 9, 2025, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed three staff (S1-S3). LPA attempted to interview two clients (C1-C2) but was unable to obtain a statement due to children's limited verbal abilities. Pertinent documents were obtained. On July 1, 2025, Community Care Licensing (CCL) received allegation that staff are not intervening between physical client altercations. In regard to the stated allegation staff are not intervening between physical clients' altercations it was specifically reported that C2 attacked C1 and staff did in fact intervene. According to reports and confidential interviews, client 2 (C2) returned to the facility from an outside visit and was prompted to take a scheduled shower. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: VISTA MAREAFACILITY NUMBER: VISIT DATE: 11/07/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


facility_name: VISTA PACIFICA

raw_content:
Narrative:
Therefore, the allegations are unsubstantiated at this time. Appeal rights explained, and a copy of this report was emailed to Elizabeth Granillo for signature. Original signature on file.

Investigation Findings:
13On May 07, 2021 at 1:00 pm, Licensing Program Analyst (LPA) Darlene Almaraz-Oseguera conducted a tele-inspection due to COVID 19. LPA contacted Elizabeth Granillo to discuss the investigative findings for the allegations listed above. LPA Carol Anderson conducted a tele-inspection on October 16, 2020 at 10:50 am. One of four children, four staff and facility administrator were interviewed. It was reported to Community Care Licensing (CCL) that client #1 (C1) was being inappropriately restrained by staff (S1) and C1 had scratch marks on C1's legs, arms and back. Confidential staff interviews reported that C1 had self-injurious behaviors and aggressive behaviors towards staff and other clients. Confidential staff interviews reported that staff would verbally redirect C1 and attempted to de-escalate the situation prior to using any form of physical restraint. Additional interviews reported that C1 had received the scratches from C1's aggressive behaviors and dropping to the floor. There were no other witnesses to this alleged incident. The interviews that were provided to the LPA were not consistent and did not provide any specific details regarding all the allegations listed above. Based on interviews and record reviews the allegation that C1 was being inappropriately restrained by staff and C1 had scratch marks on C1's legs, arms and back, may have occurred, however is not supported or proven by evidence. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Natasha Dunlap LICENSING EVALUATOR NAME: Darlene Almaraz LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: VISTA PACIFICAFACILITY NUMBER: VISIT DATE: 05/07/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Based on confidential interviews and information gathered during the investigation, the allegation that C1 staff hit the resident, may have occurred, however, is not supported or proven by the evidence gathered. Therefore, the allegation is determined to be unsubstantiated. An exit interview was conducted appeal rights provided and copy of this report was provided to with Facility Group Home Administrator Elizabeth Granillo.

Investigation Findings:
13On February 2, 2023, at 10:15AM, Licensing Program Analyst (LPA) Carol Anderson met with Facility Group Home Administrator Elizabeth Granillo, to deliver the finding of the above allegation. During the investigation, LPA interviewed one of five clients (C1). LPA interviewed five of six staff (S1-S5). LPA interviewed two of three witnesses. LPA attempted to interview several clients and staff; however, LPA was unsuccessful with the interviews due to the clients having limited speech and staff not returning phone calls. LPA reviewed Client 1 (C1)'s Individual Program Plan (IPP) as well as Special Incident Reports. On February 3, 2022, the Department received a complaint alleging staff hit resident. Confidential interviews revealed conflicting statements; confidential interviews indicated that C1 yells and hits staff, clients and others and staff often have to redirect C1. There were no witnesses to the alleged incident. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Carol Anderson LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, METROPOLITAN DR. # FACILITY NAME: VISTA PACIFICAFACILITY NUMBER: VISIT DATE: 02/02/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
have adequate food, facility staff are mismanaging minor's medication, facility staff send minors to school when ill, facility staff are unavailable to pick minors up from school, facility staff do not attend minors' treatment team meetings at school. It was reported that C1 and C2 wore clothing that was too large or too small. Confidential interviews reported conflicting information that C1 and C2 gained and lost weight, and their parents bought additional clothing, however, it is unknown when C1 and C2's parents provided additional clothing. Regarding facility staff does not ensure that minors have adequate food It was reported that C1's lunch was sent to school with inconsistent portions and at times, did not have enough to eat and when asked to provide additional snacks, the facility said they did not have the budget to purchase the items. Confidential interviews reported conflicting information, while some interviews reported that C1's mother dropped off food each week for C1 to take to school, other interviews reported that at times C1 did not have enough for a full portion at lunch. Regarding facility staff are mismanaging minor's medication it was reported that the facility has forgotten to send medication for C1 to the school and has not ensured there are enough refills. Some interviews reported that staff forgot to pack the medication and when the school called, the facility took the medication to the school for C1 by 12:30 pm. Confidential interviews denied C1 ran out of medication, while other interviews could not recall if C1 ran out of medication. Regarding facility staff sending minors to school when ill and facility staff are unavailable to pick minors up from school it was reported that the facility has sent C1 and C2 to school sick and when they have been asked to pick up the clients, due to not feeling well, the facility has stated they don't have staff available to pick them up. Confidential interviews reported conflicting information. Some interviews reported that C1 and C2 were not sick when sent to school and when staff picked them up, they did not have any symptoms of being sick. Conflicting interviews reported that it took at times up to an hour and a half to pick up the clients when C1 and C2 were sick. Regarding facility staff does not attend minors' treatment team meetings at school it was reported that staff do not attend C1 and C2' s treatment team meetings at school. Confidential interviews reported that the staff has not attended school meetings and conflicting interviews reported that the facility has not always been *** notified about school meetings. Confidential interviews did not corroborate the allegations with a preponderance of evidence. Based on confidential interviews and records reviewed, we have determined that the complaint was unsubstantiated, meaning that the allegations that facility staff does not ensure C1 and C2 wear appropriate size clothing in good condition, facility staff does not ensure that C1-2 have adequate food, facility staff are mismanaging C1's medication, facility staff send C1-2 to school when ill, facility staff are unavailable to pick C1-2 up from school, facility staff do not attend C1-2 treatment team meetings at school, which may have occurred, however, it is not supported or proven by the evidence. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted with David McKnight and appeal rights were reviewed. Due to printer malfunction, a copy of this report and the LIC 811 was emailed to the Facility Administrator. A signed copy of this report will be kept in the Facility file.

Investigation Findings:
13On February 7, 2024 at 2:25 pm, Licensing Program Analyst (LPA) Charmaine Linley conducted an unannounced complaint inspection at the above facility. LPA Linley met with David McKnight, Direct Support Professional. The purpose of the inspection was to deliver the findings of the complaint investigation. Lpa C. Anderson conducted an inspection of the facility on 05/22/2023 at 2:45 pm and no deficiencies were found. LPA Anderson attempted to interview two clients (C1, C2); however, clients were unable to verbally communicate with LPA. LPA Linley interviewed three staff (S1-3) and was unable to interview two staff (S4-5), despite multiple attempts to contact them. During the investigation, the following documents were reviewed: C1 and C Individual Program Plans (IPP), Client Roster, Staff Schedule, C1 and C Property Invoice form, C1 and C Weight Logs, and Doctor appointment forms. On 05/16/2023, Community Care Licensing (CCL) received allegations that facility staff does not ensure that minors wear appropriate size clothing in good condition, facility staff does not ensure that minors UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: VISTA PACIFICAFACILITY NUMBER: VISIT DATE: 02/07/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: David McKnight


raw_content:
Narrative:
top of their head, inside their ears, and bruising on their ear lobes, arms, and back. Confidential interviews revealed conflicting statements. Some interviews reported that C1 has a history of self injurious behaviors and has marks from scratching and picking at their body. Conflicting interviews reported inconsistencies to whom caused the bruising and there was inconsistent information if the injuries happened while at the facility or outside of the facility. There were no witnesses to this allegation. Thus, confidential interviews did not corroborate the allegation with a preponderance of evidence. Based on confidential interviews and records reviewed, the allegation that C1 has unexplained bruises and injuries while in care due to lack of supervision, which may have occurred, however, it is not supported or proven by the evidence. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with David McKnight. Due to printer malfunction, a copy of this report, LIC 811, and appeal rights was emailed to the Administrator. A copy of this report will be placed in the facility file.

Investigation Findings:
13On February 7, 2024 at 2:40 pm, Licensing Program Analyst (LPA) Charmaine Linley conducted an unannounced complaint inspection at the above facility. LPA Linley met with David McKnight, Direct Support Professional. The purpose of the inspection was to deliver the findings of the complaint investigation. Lpa C. Anderson conducted an inspection of the facility on 05/22/2023 at 2:02 pm and no deficiencies were found. LPA Anderson interviewed one client (C1). LPA Linley interviewed three staff (S1-3) and was unable to interview two staff (S4-5), despite multiple attempts to contact them. During the investigation, the following documents were reviewed: C Individual Program Plan (IPP), Client Roster, Staff Schedule, and Special Incident Report, and Body Check Forms. On 05/17/23, Community Care Licensing (CCL) received an allegation that C1 has unexplained bruises and injuries while in care due to lack of supervision. It was reported that C1 had cut and scratches on the UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Ann Valenzuela LICENSING EVALUATOR NAME: Charmaine Linley LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, FACILITY NAME: VISTA PACIFICAFACILITY NUMBER: VISIT DATE: 02/07/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Confidential interview reported that C1 engaged in self-injurious behaviors, had marks from jumping off furniture, and ran into things while at the facility. Record review reported that C1 required constant supervision due to behaviors. The investigation did not produce information to determine whether the injuries happened while C1 was at the facility, while C1 was at school, or while being transported to school. The investigation also did not yield witnesses to how or where C1 sustained the reported bruising. Based on confidential interviews and record review, the allegation that minor sustained unexplained injuries while in care may have occurred or is valid, but there is not a preponderance of the evidence to prove the allegation occurred. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Deliaha Martin, Administrative Director. A copy of this report and appeal rights were given to Deliaha Martin, Administrative Director.

Investigation Findings:
13On June 30, 2025, at 10:40 am, Licensing Program Analyst (LPA) Cynthia Velasquez, conducted an unannounced complaint inspection at the above facility. LPA Velasquez met with Deliaha Martin, Administrative Director. The purpose of the inspection was to deliver the findings of the complaint investigation. Lpa C. Anderson conducted an inspection of the facility on 07/09/24 at 12: PM and no deficiencies were noted at that time. LPA Anderson interviewed one staff member, Staff 1 (S1) and gathered pertinent records. LPA Velasquez interviewed Staff 2 (S2) and Biological Parent (BP1). Other interview attempts were made but were unsuccessful. Record review was conducted. On 07/03/2024, Community Care Licensing (CCL) received an allegation that minor sustained unexplained injuries while in care. It was reported that C1 had bruises on their chest, left eye, and on the left side of their face. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Cynthia Ann Velasquez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: VISTA PACIFICAFACILITY NUMBER: VISIT DATE: 06/30/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Deliaha Martin, Administrative Director


raw_content:
Narrative:
Confidential interviews reported that the residence always has enough food for clients in care. Additionally, during LPA's visit to the facility, it was observed that there was food capable of feeding five youth, with use of fresh foods on hand, frozen meats, frozen meals and snack, and canned goods. Upon completion of the visit, a cook arrived who LPA was informed would be working on evening meals and snacks. It was also reported that the facility was out of ratio. Confidential interview revealed that youth in care have special health care needs, and more than 1 staff are available to clients. Due to inspection being during afternoon hours, there were no clients at the facility during the visit. At the time of the inspection, although clients were not present, there was a staff member available. Additionally, S2 arrived 30 minutes later and assisted with inspection and interview. Based on confidential interviews and LPA observations, the allegations that the facility had a lack of food, and the facility was out of ratio may have occurred or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, the allegations are unsubstantiated. An exit interview was conducted, appeal rights explained, and a copy of this report was reviewed with Deliaha Martin, Administrative Director. A copy of this report, and appeal rights were provided by signed confirmation. .

Investigation Findings:
13On June 30, 2025, Licensing Program Analyst (LPA) Cynthia Velasquez arrived unannounced at Vista Pacifica to deliver findings of the above stated allegations. On July 9, 2024, LPA Carol Anderson inspected the Group Home at 11: AM and no safety concerns or deficiencies were noted at this time. LPA Anderson conducted a confidential interview with staff 1 (S1). LPA Velasquez (LPA) conducted interview with Staff 2 (S2) and conducted an additional inspection of the facility. On July 5, 2024, the Department received complaint allegations that facility had a lack of food, and the facility was out of ratio. It was reported that upon visiting the facility, on more than one occasion, there was not enough food in the refrigerator to feed five residents. Also reported was that there are 5 clients in care, with special needs, and there is only 1 staff available to care for them. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Cynthia Ann Velasquez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: VISTA PACIFICAFACILITY NUMBER: VISIT DATE: 06/30/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Deliahah Martin, Administrative Directo


summary: Complaint Investigation - Substantiated

raw_content:
Investigation Findings:
SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: Cynthia Ann Velasquez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: VISTA PACIFICAFACILITY NUMBER: VISIT DATE: 06/30/2025


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
Confidential interview indicated that Human Resources (HR) manages the hiring of staff members for the GH. Also disclosed during confidential interview, staff member, S1, was employed from mid-August 2023 to May 1, 2024. Confidential interview revealed that S1's employment was terminated but they were not told why. Additional confidential interview disclosed that S1 was hired by the facility and was employed for more than a year. Confidential interview revealed that S1 worked during the PM to AM shift, which allowed for overnight supervision of youth in care. It was disclosed during confidential interview that S1 was employed from mid-2023 until May 1, 2024. Record review indicated that S1 was terminated once it was discovered that S1 required an exemption to be authorized to work in the facility. Based on confidential interviews and record review, the preponderance of evidence standard has been met and the allegation that an uncleared adult was providing care and supervision to minors is substantiated. Facility is cited for violation of Title Regulations, section 80019 (e)(2) Criminal Record Clearance. An immediate civil penalty in the amount of $500.00 is being assessed for allowing S1 to work in the facility with clients in care without a criminal background clearance or exemption. An exit interview was conducted and copies of this report, the LIC 9099D, LIC 421BG Civil Penalty Assessment Background Check, LIC Confidential Names List, and appeal rights were provided to David McKnight, Direct Support Professional.

Investigation Findings:
SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


summary: Facility Evaluation

raw_content:
Narrative:
On Thursday June 10, 2021 at 11: AM Licensing Program Analyst (LPA) Linda Haynes and Licensing Program Manager (LPM) Stephanie Hudak conducted an annual inspection of the facility. At time of inspection LPA and LPM met with facility administrator Elizabeth Granillo. The facility was toured inside and out with facility administrator, Elizabeth Granillo. The home is a one-story residence with five bedrooms and three bathrooms. One client was present at time of inspection. Bedrooms are arranged so that no more than one client is in a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were clean and in good repair. The hot water in the client bathroom was measured to be 105 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked in a cabinet in the living room. Cleansers/chemicals are locked and stored in closet in the entryway. Sharp knives are inaccessible and stored in a locked cabinet in the living room. The First Aid Kit is located in the living room and contained all required supplies. The facility's smoke detectors in each bedroom were checked and were operable. The carbon monoxide detector located in living room and was operable. There are no guns or weapons in the facility as stated by facility administrator Elizabeth Granillo. LPA observed a minimum 7-day non-perishable and a 2-day perishable supply of food. There was a variety of snacks available for clients as well. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Visitation policies, and current menu. The facility outside grounds was also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. Three client and five staff files were reviewed during the inspection and noted to have documents required per regulations in file. One client was interviewed and indicated that they feel safe in the home and accorded their personal rights. All staff that work at the facility have Department of Justice, FBI and Child Abuse Index clearances. LPA discussed with administrator that licensing fees are due as of today June 10, 2021. Based on the facility inspection and file reviews this date, there are no deficiencies found at this time. A copy of this report was reviewed and given to facility administrator Lina Dancur.

met_with: Lina Dancur


summary: Facility Evaluation

raw_content:
Narrative:
On July 20, 2022 at 10:30AM, Licensing Program Analyst (LPA) Carol Anderson conducted an annual/required inspection of the facility. LPA met with facility administrator Elizabeth Granillo. The facility was toured inside and out with facility administrator, Elizabeth Granillo. The home is a one story residence with five bedrooms and three bathrooms. Currently five clients reside at this facility. Clients were at school. One staff was available to be interview during today inspection. Bedrooms are arranged so that no more than one client is in a room, and there is one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were clean and in good repair. The hot water in the client bathroom was measured to be 108 degrees. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications were stored and locked in a cabinet in the living room. Cleansers/chemicals are locked and stored in closet in the entryway. Sharp knives are inaccessible and stored in a locked cabinet in the living room. The First Aid Kit is in the living room and contained all required supplies. The facility's smoke detectors in each bedroom were checked and were operable. The carbon monoxide detector located in living room and was operable. There are no guns or weapons in the facility as stated by facility administrator Elizabeth Granillo. LPA observed a minimum 7-day non-perishable and a 2-day perishable supply of food. There was a variety of snacks available for clients as well. The following required posted items were observed accessible to clients: Grievance Procedures, Personal Rights, Visitation policies, and current menu. The facility outside grounds was also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. Five clients and four staff files were reviewed during the inspection and noted to have documents required per regulations in file. All staff that work at the facility have Department of Justice, FBI and Child Abuse Index clearances. LPA observed in small crack on the vanity mirror in Bathroom #1. Based on the facility inspection and file reviews this date no deficiencies were cited. A copy of this report was reviewed and given to facility administrator Elizabeth Granillo.


summary: Facility Evaluation

raw_content:
Narrative:
On June 29, 2023, at 10:19AM, Licensing Program Analyst (LPA) Carol Anderson arrived at the facility for the purpose of conducting an annual /required inspection. LPA met with Direct Care Staff Matthew Carapia. There are currently five clients in placement. LPA interviewed one client at school. Four clients were not interviewed due to clients' lack of verbal abilities. LPA Anderson reviewed five clients' files and all necessary forms in the file. Due to staffing issue at the facility, the annual/required inspection will be completed at another date and time. Based on the file review this date, there are no deficiencies. Due to printer failure, LPA emailed the LIC 9099 to Facility Administrator Elizabeth Granillo. An exit interview was conducted with Direct Care Matthew Carapia.

met_with: Matthew Carapia


summary: Facility Evaluation

raw_content:
Narrative:
On June 25,2024 at 3:00PM, Licensing Program Analyst (LPA) Carol Anderson conducted an annual/required inspection at Vista Marea facility during an annual/required inspection. Vista Marea facility is operated by the same licensee, Kids First Foundation. LPA met with Administrator Director Delilah Martin and Facility Group Home Administrator. LPA interviewed one staff. LPA reviewed five client files and six staff files, and they had the necessary forms in the files. Due to time constraints, the annual/required inspection is being extended to conduct an inspection of the physical plant and staff and client interviews. A review of Guardian on July 25,2024 indicates that all facility staff associated to the facility had DOJ, FBI, and child abuse index checks clearances. Based on file review this date, no deficiencies cited at this time. A copy of this report was reviewed and given to Facility Administrator Elizabeth Granillo.


raw_content:
Narrative:
Confidential interviews indicated body checks are conducted frequently during each shift, after school, before and after showers. Confidential interview indicated bruising was observed in the back of C1's neck. Confidential interviews indicated C1 has a history of self-injurious behavior. Confidential interviews indicated C1 has imaginary friends C1 plays with, and those friends tell C1 to throw themself or hit themself on furniture or walls. Another confidential interview indicated when C1 plays with their friends, C1 drags themself on the floor and punches in the air. Confidential interviews indicated bruises were observed on C1 but there is no indication the bruises were a result of action or lack of action from facility staff. Based on confidential interviews, the allegation resident sustained unexplained bruising while in care is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred due to neglect or abuse. Therefore, the allegation is unsubstantiated. An exit interview was conducted with David McKnight, and a copy of this signed report and appeal rights were provided. Due to printer technical difficulties this report was emailed to Delilah Martin, Director.

Investigation Findings:
13On November 19, 2025 at 9: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with David McKnight, Direct Support Staff to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on July 31, 2025, and no deficiencies were noted. During the investigation, LPA Jauregui interviewed four staff (S1-S4) and one client (C1). Pertinent documents were obtained. On June 9, 2025, Community Care Licensing (CCL) received allegation that resident sustained unexplained bruising while in care. It was reported that C1 had bruises on their neck. It was reported C1 recently was throwing their body into the wall and has a history of self-injurious behavior. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: VISTA PACIFICAFACILITY NUMBER: VISIT DATE: 11/19/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: David McKnight, Direct Support Staff


raw_content:
Narrative:
Confidential interviews indicated the facility is approved to utilize manual restraints. Confidential interviews indicated facility staff have Crisis Prevention Institute (CPI) Certificates. Record review indicated C1 was placed in an approved CPI two person hold. Other confidential interview indicated the facility is required to submit an Individual Emergency Intervention Plan (IEIP) to San Diego Regional Center's (SDRC) BMRC for approval for each client in care. Consistent confidential interviews indicated the facility staff were made aware of this requirement when notification was provided to C1's representatives that a manual restraint had been conducted. A review of the facility's manual restraint plan indicated that CPI is part of the facility's emergency intervention plan. Although it was indicated that the facility needed to obtain SDRC approval prior to the use of a manual restraint on C1, it was concluded during the investigation that facility staff were not made aware until after utilization of the hold. Accordingly, based on confidential interviews and record review, the allegation that staff inappropriately restrained a minor is unsubstantiated. The allegation may have happened or may be valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of this signed report and appeal rights were provided to Jerry Aukuso.

Investigation Findings:
13On March 18, 2026 at 9: AM, Licensing Program Analyst (LPA) Lucero Jauregui arrived at the facility unannounced and met with Lead staff Jerry Aukuso to discuss the investigative finding for the allegation noted above. LPA Jauregui conducted an inspection of the facility on December 4, 2025, and no immediate deficiencies were noted. During the investigation, LPA Jauregui interviewed three staff (S1-S3) and one San Diego Regional Service Coordinator. Pertinent documents were obtained. On November 30, 2025, Community Care Licensing (CCL) received allegation that staff inappropriately restrained a minor. It was reported that Client 1 (C1) was placed in a two-man standing hold due to a behavior escalation. It was reported that the facility staff were unaware that C1 was not approved for restraint holds and that holds needed to be approved by the Behavior Modification Review Committee (BMRC). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Dawn Segura LICENSING EVALUATOR NAME: LUCERO JAUREGUI LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 08-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION SAN DIEGO RO, METROPOLITAN DR. # FACILITY NAME: VISTA PACIFICAFACILITY NUMBER: VISIT DATE: 03/18/2026

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Jerry Aukuso, Lead Staff


facility_name: WAYFINDER FAMILY SERVICES - THE HAVEN

raw_content:
Narrative:
Due to a lack of evidence obtained during the investigation, LPA determines that the allegations are Unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that a violation occurred. There are no deficiencies cited at this time. An exit interview was conducted, and a copy of this report was left with the Program Director Talesha Payne THIS REPORT WAS AMENDED DUE TO BEING A DUPLICATE AND DEEMED TO BE DELETED Due to a lack of evidence obtained during the investigation, LPA determines that the allegations are Unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that a violation occurred. There are no deficiencies cited at this time. An exit interview was conducted, and a copy of this report was left with the Facility Administrator/_________

Investigation Findings:
13On July 18, 2025, at 11: AM Licensing Program Analyst (LPA), Rosslyn Gray made an unannounced visit to conclude the investigation. Prior to entering the facility LPA Gray conducted a health and safety risk assessment. During the investigation, LPA Gray interviewed all relevant parties available and gathered pertinent information in reference to the allegation. Based on confidential interviews and review of documentary evidence, there is no evidence or witnesses to support the allegation that the Licensee does not ensure staff are adequately trained. Records also indicate that staff were in Ratio. The staff file records include various training modules from RELIAS; Criminal Record clearances obtained from LIS, Guardian Background Clearance verified that all staff listed on the LIC 500 were cleared and Associate/ Eligible Clearance; Health Screening Report /TB results, First Aid & CPR were all reviewed in the staff file. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: JoAunne Griffin LICENSING EVALUATOR NAME: Rosslyn Y. Gray LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 34-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION EL SEGUNDO CRP RO, N. Continental Blvd. #290B FACILITY NAME: WAYFINDER FAMILY SERVICES - THE HAVENFACILITY NUMBER: VISIT DATE: 07/18/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Program Director Talesha Payne


summary: Facility Evaluation

raw_content:
Narrative:
On December 14, 2023 at 10:00am, Licensing Program Analyst (LPA) Zena Phillips conducted a Component II, Face-to-Face meeting with Wayfinder Family Services -The Haven. In attendance were the following: Tony Weaver, Applicant, Jasmine Griffis, Program Director and Veta Talton, Administrator. The purpose of the meeting was to discuss the pending Group Home application and Program Statement review. The Program Statement has been reviewed. The following concerns were discussed with applicant. Administrator must be associated to the facility prior to licensed issued. Only one Administrator is recognized by Community Care Licensing per regulations. Translations will be provided to the clients in care through translation tool. LPA discussed allowance for residents in care. Applicant provided copy of Administrator certificate for Veta Talton. LPA advised Administrator required on site 20 hrs per week. LPA advised would consult with supervisor on any pending concerns regarding application and follow up with applicant at a later date. . Follow up Pre Licensing Visit schedule on December 21, 2023 @ 9: AM at the facility address listed above.

met_with: Tony Weaver- Applicant


summary: Facility Evaluation

raw_content:
Narrative:
On December 21, 2023 @ 9: AM Licensing Program Analyst (LPA) Zena Phillips & Licensing Program Manager (LPM) Lakescia Smith made an announced visit to WAYFINDER FAMILY SERVICES - THE HAVEN for the purpose of conducting Pre-Licensing visit. LPA Phillips and LPM Smith were greeted by Jasmine Griffis/Program Director, Cecilia Blanco/Assistant Director for Group Homes, & Edith Mejia /Assistant Director of Supportive Services who granted access to the facility. There are currently no children placed in the facility. LPA Phillips & LPM Smith toured entire facility. The program will provide care and supervision for children ages 12- 17 1/2 years old males ambulatory only.The facility has a main lobby on the ground floor with two staff offices to the right of the entrance. There is a camera in the upper right corner of the wall facing the entrance. To the left of entrance door is a common living area equipped with three cushion sofa, two cushion sofa and large one cushion chair facing wall mounted television. There is a bookshelf with many books for reading. The room has long dining table with benches with adequate seating for twelve. The hallway has seven offices to be used as computer lab, education specialist office, two case manager. There are two isolation rooms with twin bed,two drawers attached under bed, clean linen, hygiene products, six drawer dresser. The two rooms have double door closet with adequate storage space for personal items. The two rooms share Jack & Jill bathroom with double sink, LPA Phillips observed one wall mounted fire extinguisher fully charged. There is an exit door at the other end of the hall way with camera just above door. The kitchen has four burner stove and LPA Phillips confirmed only two burners ignite, upper cabinets on left have bowls, plates, cups and additional food storage containers. Drawer to the left of the stove has spoons and forks. Drawer to the right of the stove has large serving spoons, spatula and necessary cooling utensils. cont on 809c Sharps and knives are stored in locked box housed in staff office near entrance. Lower cabinets on left side have large storage and serving containers. LPA Phillips observed dishwasher on the left side between lower cabinets. LPA Phillips observed no storage of cleaning or chemicals under the kitchen sink. There is refrigerator with upper freezer, no food in fridge at this time. LPA Phillips observed in the kitchen on left wall mounted fire extinguisher fully charged. LPA Phillips observed outside kitchen the following posted on bulletin board sample menu posted, proper food handling posters, and scheduled meal times. There is an additional bulletin board with same recipes. Down stairs is laundry room with working washer and dryer, door has locked. There are six bedrooms all located on the right side of the hallway. The rooms are equipped with two twin bed and two drawers attached to bed frame. LPA Phillips observed six dresser drawer, desk with one chair and upper cabinets above desk for storage in each room. The beds each have mattress, clean linens, pillows and appears in good condition. The windows have alarms that sound when window is opened. The bathroom door has a sensor that alerts staff when door is opened. The bathrooms are Jack and Jill with shower, double sink and toilet. Hot water was tested and found to be between 105-120 degrees (F). LPA Phillips and LPM Smith observed bedroom window only partially opened due to installed bracket stopper. All the bedrooms are equipped with carbon monoxide combo smoke alarm. LPA Phillips and LPM Smith requested smoke alarm test and confirmed alarms working. The bedrooms each have speaker system for communication when smoke alarm is triggered. LPA Phillips and LPM Smith observed on each bed back with hygiene products, such as shampoo, deodorant, toothpaste, toothbrush and comb. LPA Phillips and LPM Smith observed personal right posted in the hallway downstairs outside the sleeping quarters. The left side of the downstairs hallway has third wall mounted fire extinguisher fully charged. LPA Phillips and LPM Smith observed camera at end of hallway outside first bedroom. LPA Phillips requested to see camera view from IT department and viewed camera angels. LPA Phillips observed all private spaces have no camera view. LPA Phillips and LPA Smith observed hallway has closet for cleaning supply storage and boiler room with new copper pipes. cont on 809c LPA Phillips and LPM Smith observed one landline in Green Room pre programmed for hotline calls for PSA compliance. LPA Phillips was advised will have one cell phone per shift for residents to make personal calls. LPA Phillips and LPM Smith advised to have perishable and non-perishable foods for more than a one (1) week supply. Facility will have hot meal brought over from main campus kitchen. LPA Phillips and LPM Smith observed the facility gymnasium and gated swimming pool area. LPA & LPM observed the facility to have adequate indoor and outdoor activity space. The yards were inspected and found to be clean and free of debris and observable hazards. First aid kit located in staff office area fully stocked with thermometer, tweezer, gauze, scissors and first aide guide. Facility has nurse's station on campus. Caregiver(s)/adults working/residing in the facility must have DOJ/FBI criminal record clearances and Child Abuse Index Checks. Emergency Mass Disaster Plan was posted in main entrance at top of stairs. LPA Phillips and LPM Smith reiterated the importance of submitting Special Incident Reports and reporting all changes within the facility to Community Care Licensing and any other appropriate agency. The facility will operate within the capacity and limitations of the license. LPA Phillips and LPM Smith discussed alarms on bathroom doors and advised will require further review. Perishable and non-perishable food will be supplied prior to resident move-in. LPA follow up: Two burner on stove failed to ignite when handled turned to ignite. Faucet in second bedroom Jack and Jill bathroom on left side was loose and not securely mounted. LPM Smith advised facility to post emergency exit sign on downstairs exit door due to exit not for regular use. Windows in all bedrooms require removal of stopper bracket to allow window to completely open. Cabinet in bedroom above desk has missing door and was advised work order was placed to replace door. Exit Interview was conducted, and a copy of this report will be emailed to Jasmine Griffis /Program Director and Tony Weaver.

visit_type: Prelicensing

met_with: Jasmine Griffis/Program Director


summary: Facility Evaluation

raw_content:
Narrative:
On 01/16/ Licensing Program Analyst (LPA) Zena Phillips met with Tony Weaver/VP of Clinical Housing Services, Veta Talton/Administrator, Jasmine Griffis/ Program Director to complete Component III. LPA requested Orientation Certificate and valid driver's license and both were provided to LPA. LPA discussed the following reporting requirement with attendees: Children's Records:LIC Preplacement Appraisal Information , LIC Appraisal /Needs and Services Plan, LIC Identification and Emergency Information, LIC 605A Release of Client /Resident Medical Information, LIC Current Admission Agreement with authorized signature, LIC 613B Personal Rights, LIC Unusual Incident /Injury Report Personnel Records: LIC 500, LIC Health Screening, LIC Criminal Record Statement, LIC Statement Acknowledging Requirements to Report Suspected Child Abuse, to be maintained by the facility. LPA discussed wand and was advised by Tony Weaver that staff use cellphone scan a barcode to the right of each door to electronically confirm room checks are completed. LPA advised Tony to submit waiver for bathroom door alarms. LPA will conduct follow up visit to the facility to complete pre licensing inspection to confirm corrections have been made. LPA advised Program Statement is still under review. Exit interview was conducted and reported will be provided to Tony Weaver & Jasmine Griffis.


summary: Facility Evaluation

raw_content:
Narrative:
On January 16,2024 @ 2:15PM Licensing Program Analyst (LPA) Zena Phillips made an announced follow up visit for the purpose of completing Pre Licensing Inspection visit to the facility listed above. LPA Phillips was greeted by Tony Weaver/ VP of Clinical Housing Services who granted access to the facility. There are currently no children placed in the facility.LPA toured the entire facility. LPA observed Foster youth bill of rights and grievance procedures were posted in hallway of the facility. LPA observed the following corrections have been made: The facility has a main lobby and directly facing the front entrance is a newly assigned file office. LPA Phillips observed the following two (2) large files cabinets with four (4) drawers, desk with two (2) computer monitors. A small wall desk with table and upper cabinet storage. The kitchen has brand new five (5) burner stove and LPA Phillips confirmed all burners ignite, upper cabinets on left are fully stocked with non perishable food. LPA Phillips observed, fruits cups, granola bars, large cans of corn & green beans along with multiple cases of water. LPA Phillips observed adequate non perishable food clearly labeled. LPA observed the following in downstairs bathroom door locks from the interior on both sides. LPA confirmed windows fully open without obstruction as required. The bathroom faucet has been secured to sink. LPA observed adequate hygiene products in bathroom, additional towels and bed linens for client use. LPA observed closet with adequate robes, jogging set and sandals. LPA observed the facility to be clean safe, sanitary and license ready. Exit Interview was conducted, and a copy of this report will be emailed to the Senior Clinical Director

met_with: Tony Weaver/VP of Clinical Housing Services


summary: Facility Evaluation

raw_content:
Narrative:
On May 7, 2024 @ 9:00AM Licensing Program Analyst (LPA) Zena Phillips made an unannounced visit to WAYFINDER FAMILY SERVICES - THE HAVEN for the purpose of conducting Case Management Post-Licensing visit. LPA Phillips was greeted by: Jasmine Griffis/Program Director who granted access to the facility. There are currently 5 clients placed in the facility. LPA requested LIC 500, client roster and both were provided. The program provides care and supervision for children ages 12-17 1/2 years old males ambulatory only. The facility has a main lobby on the ground floor with two staff offices to the right of the entrance. There is a camera in the upper right corner of the wall facing the entrance. To the left of entrance door is a common living area equipped with a three cushion sofa, two cushion sofa and large one cushion chair facing wall mounted television. There is a bookshelf with adequate books for reading. The room has two (2) long dining table with benches with adequate seating for twelve. The hallway has seven (7) offices, computer lab with six (6) computers and nine (9) chairs, spare office with desk, two (2) file cabinets, closet has additional linen supplies and hygiene products. There are two isolation rooms with twin bed, two drawers attached under bed, clean linen, hygiene products, six drawer dresser. The two rooms have double door closet with adequate storage space for personal items. The two rooms share Jack & Jill bathroom with double sink, LPA observed one wall mounted fire extinguisher fully charged. There is an exit door at the end of the hallway with camera just above door. The kitchen has four burner stove and LPA confirmed all burners self ignite, upper cabinets on left have bowls, plates, cups and additional food storage containers. Drawer to the left of the stove has spoons and forks. Drawer to the right of the stove has large serving spoons, spatula, and necessary cooking utensils. cont on 809c Sharps and knives are stored in locked box housed in staff office near entrance. Lower cabinets on left side have large storage and serving containers. LPA observed dishwasher on the left side between lower cabinets. LPA observed no storage of cleaning or chemicals under the kitchen sink. There is refrigerator with upper freezer with frozen veggies, meat, and additional frozen foods. The refrigerator contained,milk, cheese, juice, condiments and eggs. LPA observed adequate fresh fruit on the counter. LPA observed additional food storage in the pantry cabinets to the right of the refrigerator. LPA observed in the kitchen on left wall mounted fire extinguisher fully charged. LPA observed perishable and non-perishable foods for more than a one (1) week supply. Facility will have hot meal brought over from main campus kitchen. LPA observed outside kitchen the following posted on bulletin board sample menu posted, proper food handling posters, and scheduled mealtimes. There is an additional bulletin board with food recipes. Downstairs is laundry room with working washer and dryer, door has locked. There are six bedrooms all located on the right side of the hallway. The rooms are equipped with two twin bed and two drawers attached to bed frame. LPA observed six dresser drawers, desk with one chair and upper cabinets above desk for storage in each room. The beds each have mattress, clean linens, pillows and appears in good condition. The windows have alarms that sound when window is opened. The bathroom door has a sensor that alerts staff when door is opened. The bathrooms are Jack and Jill with shower, double sink and toilet. Hot water was tested and found to be between 105-120 degrees (F). LPA and observed bedroom window with intact screen. All the bedrooms are equipped with carbon monoxide combo smoke alarm. LPA requested smoke alarm test and confirmed alarms working. The bedrooms each have speaker system for communication when smoke alarm is triggered. LPA observed adequate hygiene products, such as shampoo, deodorant, toothpaste, toothbrush, and comb. cont on 809c LPA observed personal right posted in the hallway downstairs outside the sleeping quarters. The left side of the downstairs hallway has third wall mounted fire extinguisher fully charged. LPA observed camera at end of hallway outside first bedroom. LPA observed all private spaces have no camera view. LPA observed hallway has closet for cleaning supply storage and boiler room with new copper pipes. LPA observed camera in therapy room with and advised by staff no audio just video image. LPA observed one landline in Green Room pre programmed for hotline calls for PSA compliance. LPA confirmed staff have DOJ/FBI criminal record clearances and Child Abuse Index Checks. Emergency Mass Disaster Plan was posted in main entrance at top of stairs. All posting requirements were met. LPA reiterated the importance of submitting Special Incident Reports and reporting all changes within the facility to Community Care Licensing and any other appropriate agency. The facility is operating within the capacity and limitations of the license. During today;s inspection LPA conducted three (3)Staff interviews and three (3) Client interview. LPA will return at a later date to review staff and client files. Exit Interview was conducted, and a copy of this report will be emailed to Jasmine Griffis /Program Director, Cecilia Blanco/ Assistant Director, and Tony Weaver.


summary: Facility Evaluation

raw_content:
Narrative:
On May 15, 2024 @ 9: AM Licensing Program Analyst (LPA) Zena Phillips made an unannounced visit to WAYFINDER FAMILY SERVICES - THE HAVEN for the purpose of continuing Case Management Post-Licensing visit. LPA Phillips was met by Cecilia Blanco/Assistant Director who granted access. There are currently 6 clients placed in the facility. There are no weapons in the facility. LPA reviewed the following records during the inspection: Client Records: The program currently has a total of six (6) clients. LPA reviewed five (5) client records and found each record to meet required regulations. Staff Records: LPA reviewed a total of five (5) staff records and confirmed files contained staff qualifications, current CPR/First Aid cards, health screening, and TB test results. LPA obtained the LIC 500 to verify Staff to Client ratio. LPA reviewed the Facility Profile and Personnel Report and confirmed that personnel have required criminal record clearance: DOJ, FBI and Child Abuse; which meet qualification. This inspection included an overview of required Core Services and Supports and based upon inspection of facility records and interviews of staff and clients. Licensee is meeting all requirements. Transportation: The facility has a total of 2 vehicles to transport clients. LPA inspected 1 out of 2 vehicles and found seat belts and horns in working order, travel first aid kits, and current registration and insurance. Vehicles are insured by Nonprofit Insurance Alliance of CA and insurance card was valid at time of inspection. LPA observed 1 of 2 "To Go Bag" taken by staff on all outings. LPA observed, first aid kit, sunscreen, bug spray, client roster, emergency procedure protocol. cont on 809c Additionally, the facility has a nursing center, a gym, an a locked/gated swimming pool, which meets licensing requirements, on the premises. All exits are free of hazards and all doors open freely. The facility operates within license conditions and limitations including capacity limitations. LPA discussed and advised the Licensee to ensure the following: Children are supported and encouraged to participate in extracurricular activities. Children are allowed and encouraged to contact the licensing agency or the Foster Care Ombudsperson, in confidence, without threats or punishment for making complaints. Children are accorded dignity in personal relationships with others in the home. LPA reiterated the importance of submitting Special Incident Reports and reporting all changes within the facility to Community Care Licensing and any other appropriate agency. All posting requirements and Emergency Plan were met. This inspection included an overview of required Core Services and Supports and based upon inspection of facility records and interviews of staff and clients. Licensee is meeting all requirements. LPA observed the facility to be clean safe, and sanitary. There were no deficiencies cited per California Code of Regulations and Interim Licensing Standards. Exit interview was completed and a copy of this report will be provided to Cecilia Blanco & Edith Mejia.

met_with: Cecilia Blanco/Assistant Director


summary: Facility Evaluation

raw_content:
Narrative:
On March 6, Licensing Program Analyst (LPA) C. White made an unannounced visit to Wayfinder Faimly Services - The Haven for the purpose of conducting Annual/Required inspection. LPA met with Assistant Director, Cecilia Blanco and Quality Assurance Specialist, Cinthya Lopez and was granted access to the facility. There are currently 8 clients placed in the facility. LPA requested LIC 500, client roster and both were provided. The program provides care and supervision for children ages 12-17 years old males ambulatory only. The facility has a main lobby on the ground floor with two staff offices to the right of the entrance. There is a camera in the upper right corner of the wall facing the entrance. To the left of entrance door is a common living area equipped with three (3) sofas, and a wall mounted television. The room has two (2) long dining table with benches with adequate seating. The main floor has seven (7) offices, a computer lab with six (6) computers and desk. There are two (2) rooms with a twin bed, for clients who get sick. The two rooms share Jack & Jill bathroom with double sink, LPA observed one wall mounted fire extinguisher fully charged. There is an exit door at the end of the hallway with camera just above door. The kitchen has five burner gas stove, and all burners were operational at the time of the inspection. Cabinets contained bowls, plates, cups and additional food storage containers. Drawers contained spoons, forks, and cooking utensils. Sharps and knives are stored in locked box housed in staff office near entrance. LPA observed a dishwasher, toaster, microwave, a refrigerator with top freezer. LPA observed adequate fresh fruit on the counter. LPA observed additional food storage in the pantry. LPA observed a wall mounted fire extinguisher fully charged. LPA observed perishable and non-perishable foods for more than a one (1) week supply. Facility has hot meals brought over from main campus kitchen Monday through Friday. LPA observed a bulletin board just outside kitchen with menu posted. The bottom floor has a laundry room with working washers and dryers. LPA observed cleaning supplies storage in this room and the door remains locked. There are six bedrooms all located on the right side of the hallway. The rooms are equipped with two twin bed and two drawers attached to bed frame. LPA observed six dresser drawers, desk with one chair and upper cabinets above desk for storage in each room. Report continued on LIC 809C (Page 1 of 2) The beds each have mattress, clean linens, pillows and appears in good condition. The windows have alarms that sound when window is opened. LPA and observed bedroom window screen to be clean and free of debris. The bathrooms are Jack and Jill with shower, double sink and toilet. Hot water was tested and found to be between 105-120 degrees (F). All the bedrooms are equipped with carbon monoxide combo smoke alarm. LPA requested smoke alarm test and confirmed alarms working. The bedrooms each have speaker system for communication when smoke alarm is triggered. LPA observed personal right posted in the hallway downstairs outside the sleeping quarters. The left side of the downstairs hallway has third wall mounted fire extinguisher fully charged. LPA observed camera at end of hallway outside first bedroom. LPA observed all private spaces have no camera view. LPA observed one landline in PSA room. The facility has a nursing center, a gym, an a locked/gated swimming pool, which meets licensing requirements, on the premises. All exits are free of hazards and all doors open freely. LPA confirmed staff have DOJ/FBI criminal record clearances and Child Abuse Index Checks. Emergency Mass Disaster Plan was posted in main entrance at top of stairs. All posting requirements were met. The facility operates within license conditions and limitations including capacity limitations. LPA discussed and advised the Licensee to ensure the following: Children are supported and encouraged to participate in extracurricular activities. Children are allowed and encouraged to contact the licensing agency or the Foster Care Ombudsperson, in confidence, without threats or punishment for making complaints. Children are accorded dignity in personal relationships with others in the home. LPA reiterated the importance of submitting Special Incident Reports and reporting all changes within the facility to Community Care Licensing and any other appropriate agency. All posting requirements and Emergency Plan were met. LPA will return at a later date to conduct interviews and review staff and client files. All clients were at school during the inspection. An Exit Interview was conducted, and a copy of this report will be emailed to Assistant Director Cecilia Blanco. (Page 2 of 2)


summary: Facility Evaluation

raw_content:
Narrative:
On March 26, 2025, Licensing Program Analyst (LPA) C. White, made an announced visit to Wayfinder Family Services - The Haven for the purpose of conducting a Case Management Annual Continuation Inspection. LPA met with Program Director, Jasmine Griffis and Assistant Director, Cecilia Blanco. LPA was granted access to the facility and provided the requested information. LPA reviewed the following records during the inspection: Client Records: The program currently has a total of eight (8) clients. LPA reviewed a total of four (4) client records and found each record to meet required regulations. Staff Records: The program currently has a total of seventeen (17) staff. LPA reviewed a total of four (4) staff records and confirmed files contained staff qualifications, current CPR/First Aid cards, required training hours, health screening, and TB test results. LPA obtained the LIC 500 to verify Staff to Client ratio. LPA reviewed the Facility Profile and Personnel Report and confirmed that personnel have required criminal record clearance: DOJ, FBI and Child Abuse, which meet qualification. LPA conducted interviews with two (2) clients and two (2) staff. An exit interview was conducted, and a copy of this report was emailed to Cecilia Blanco, Assistant Director.

met_with: Assistant Director, Cecilia Blanco and Program Director, Jasmine Griffis


summary: Facility Evaluation

raw_content:
Narrative:
On July 25, 2025, Licensing Program Analysts (LPA), C, White made an unannounced visit to Wayfinder Family Services - The Haven for the purpose of conducting a Case Management Inspection, as the Department was made aware an unapproved Director/Administrator Change. LPA met with Lead Residential Supervisor, Diana Hernandez. During today's inspection, LPA was informed LPA the previous Director/Administrator is no longer employed. LPA spoke with the Vice President, Clinical and Housing Services who confirmed that the previous Director/Administrator left the position in June 2025, that the Program Director listed on the LIC 500 (Talisha Payne) is in the process of obtaining the required Group Home Administrator Certificate, and that the Wayfinder TSCF Director/Administrator (Veta Talton), who is not listed on the LIC 500 is being used as a backup at this time. LPA informed Lead Residential Supervisor, Diana Hernandez that the facility is being cited for failure to have a certified administrator employed. The following deficiency is being cited for violating California Code of Regulations Title 22, Division Regulation 84064(b) Administrator Qualification and Duties. (see page D) Exit interview completed, appeal rights issued, and a copy of this report was emailed to Lead Residential Supervisor, Diana Hernandez.

met_with: Lead Residential Supervisor - Diana Hernandez