raw_content:
Narrative:
Regarding staff not adequately maintaining minors' medication records allegation, a confidential interview denied staff does not adequately maintain clients' medication records. Confidential interview stated that medication administration records were checked and audited daily. Another confidential interview denied staff does not adequately maintain minors' medication records. Confidential interview disclosed that a staff member did not complete the medication record and resigned the same day. Additional confidential interview did not provide information regarding medication records being adequately maintained. LPA was unable to contact an additional witness due the phone being disconnected. Regarding staff are not administering medication as prescribed, a confidential interview denied staff were not administering medication as prescribed. Confidential interview disclosed that medications were administered in the morning and evening time and all medications were administered as prescribed. Another confidential interview stated that all staff were trained on how to administer medications. Additional confidential interview received medication but was not sure if it was administered as prescribed. A confidential witness stated not witnessing a prescribed medication not being administered. LPA was unable to verify whether medications were given without prescription due to a confidential witness not being available. Based on confidential interviews and record review, the allegation that the staff does not adequately maintain minors' medication records, staff are not administering medication as prescribed may have occurred, however, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, these allegations are unsubstantiated at this time. A copy of the report was discussed and provided along with LIC 811 to Guiding Light Home for Boys Clinical Director (CD).

Investigation Findings:
13On March 16, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at Guiding Light Home for Boys to deliver investigative findings for the above allegation involving the group home (GH) and clients listed in the Confidential Names List (LIC 811) dated 03/16/2023. LPA met with of the group home Clinical Director (CD). On August 18, 2022, a complaint report was referred to Community Care Licensing (CCL) alleging staff does not adequately maintain minors' medication records, staff are not administering medication as prescribed. On August 24, 2022, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at the GH to initiate investigation and met with Clinical Director (CD) Adri Vermilion. LPA interviewed clinical director (CD) and staff 1 (S1). On February 8, LPA interviewed Facility Administrator (FA), clients 1, and 2 (C1 and C2). Additionally, on March 6, LPA interviewed clients 3 and 4 (C3 and C4). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Babatunde Aborchie LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., Suite Riverside, CA Facility Name: Guiding Light Home for Boys INC.FACILITY NUMBER: VISIT DATE: 03/16/2023

met_with: Clinical Director


state: CA

facility_name: GUIDING LIGHT HOME FOR BOYS INC.

summary: Complaint Investigation - Substantiated - 1 deficiency

raw_content:
Narrative:
Regarding facility is operating out of ratio, it was specifically stated that "S1 has been left alone in charge of five residents". A confidential interview agreed that facility operated out of ratio but for a short period of time. Confidential interview added that there were some difficulties with staffing. Another confidential interview disclosed that five clients were left with one staff on September 25, 2023 from 8: AM to 2: PM. Confidential interview added that clients became uncontrollable after a misunderstanding. Additional confidential interview maintained that there were five clients to one staff in the facility. A confidential witness disclosed there was only one staff at the home with five or six clients and could not remember the exact number of clients. Based on confidential interviews and record review, the preponderance of evidence standard has been met and the Department has determined that facility was operating out of ratio Therefore, the allegation is substantiated. The facility is being cited for violation of the Interim Licensing Standards (ILS) standard 87065.5 (a)(1). Direct Care Staff/Child Ratios (see LIC D). A copy of the report was discussed and provided along with appeal rights to Guiding Light Home for Boys Clinical Director (CD).

Investigation Findings:
13On March 16, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at Guiding Light Home for Boys and met with Clinical Director (CD) to deliver investigative finding for the above allegation involving the group home (GH) and clients listed in the Confidential Names List (LIC 811) dated 03/16/2023. On September 27, 2022, a complaint report was referred to Community Care Licensing (CCL) alleging facility was operating out of ratio. On October 3, 2022, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at the GH to initiate investigation and met with Clinical Director (CD) Adri Vermilion. LPA interviewed clinical director (CD) and staff 1 (S1). On February 8, LPA interviewed Facility Administrator (FA), clients 1, and 2 (C1 and C2). Additionally, on March 6, LPA interviewed clients 3 and 4 (C3 and C4). SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Babatunde Aborchie LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., Suite Riverside, CA Facility Name: Guiding Light Home for Boys INC.FACILITY NUMBER: VISIT DATE: 03/16/2023

Deficiencies:
87065.5: Direct Care Staff/Child Ratios (a) In a facility with a licensed capacity of six or fewer children, there shall be coverage by direct care staff as follows: (1) During the hours of 7 am to 10 pm, there shall be one awake and on duty direct care staff for every three children, or fraction thereof, present, at a minimum.1
2
3
4
5
6
7Facility immediately hired additional direct care staff and hired on-call staff with ability to respond in a timely manner when needed. Facility will continue to ensure there is adequate staff at 7 am to 10 pm and all hours that need coverage.
8
9
10
11
12
13
14

report_type: Complaint Investigation

complaint_status: SUBSTANTIATED

title: (a)(1)


summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
Guiding Light Home for Boys Inc., STRTP to initiate the complaint and met with Teresa Lara, Floor staff (S1) who granted LPA access into the facility. A health and safety inspection were conducted, and no immediate health or safety concerns were observed. Additionally, LPA interviewed one staff and one client, and gathered documents from clients' files. On March 23, 2023, at 10: AM (LPA) Beal met with Administrator Cathy Gooden to continue an investigation of the above allegations. LPA reviewed the clients and staff files. LPA Beal interviewed one staff and four clients at the facility. On April 11, 2023, LPA Beal conducted one interview and review client and staff files for STRTP #2. In regard to facility emotionally abused minors while in care, confidential interviews did not provide any information that staff would emotionally abuse the clients. Facility staff denied abusing clients. LPA received inconsistent information. In regard to facility staff yelled at a client, made inappropriate comment and threaten a client in care, it was disclosed that a staff made a comment in reference to a court date, threatened a client and it was heard staff screaming in the background during a phone call. Confidential interviews revealed there were no inappropriate comments made to clients. LPA didn't receive additional information. LPA was unable to interview a witness. Facility staff denied these allegations. Regarding the facility staff are not adequately supervising clients, confidential interviews stated that staff were always around, however, it was indicated that a client goes to someone else's room in the group home to hang out and that is against the group home policy. LPA was unable to receive additional information. In regard to facility staff did not ensure that minors had access to the internet at the facility, it was specified that staff cut the WIFI in the home for one client while the other clients can access to the interview from their devices directly. Confidential interviews revealed the internet was always assessable to all clients and majority of the clients have their own devices with internet access. LPA wasn't unable to verify the information. In regard to the facility is odoriferous, confidential interviews state the facility only smells when a client decides to smoke in the facility. Other confidential interviews denied the house was odoriferous. LPA was unable to verify this information during safety inspection. Based on confidential interviews, the allegations that facility staff emotionally abused clients while in care, facility staff made an inappropriate comment to C6 while in care facility staff threatened C6 while in care, facility staff yelled at C6 while in care, facility staff are not adequately supervising clients while in care, facility staff did not ensure that clients had access to the internet at the facility and facility is odoriferous, may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, these allegations are Unsubstantiated at this time. Exit interview was conducted. A copy of this report and Appeal Rights were discussed and given to Administrator Georgina Doyle.

Investigation Findings:
13On May 11, 2023, Licensing Program Analyst (LPA) Karen Beal arrived at Guiding Light for Boys #2 (STRTP) and met with Administrator Georgina Doyle to deliver the finding for the allegations stated above involving clients (C1, C2, C3, C4, C5 and C6) and the STRTP staff as listed on the Confidential Names List (LIC 811) dated on March 23, 2023. On February 17, 2023, Community Care Licensing (CCL) received a complaint alleging facility staff emotionally abused clients while in care, facility staff made an inappropriate comment to a client while in care facility staff threatened a client while in care, facility staff yelled at a client while in care, facility staff are not adequately supervising clients while in care, facility staff did not ensure that clients had access to the internet at the facility and facility is odoriferous. On February 24, 2023, at 8: AM Licensing Program Analyst (LPA) Beal arrived unannounced to  UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Karen Beal LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION PACIFIC INLAND CR, MAIN ST., Suite Riverside, CA Facility Name: Guiding Light Home for Boys INC.FACILITY NUMBER: VISIT DATE: 05/11/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Georgina Doyle, Administrator

complaint_status: unsubstantiated


summary: Complaint Investigation - Unsubstantiated

raw_content:
Narrative:
Regarding facility staff calling youth inappropriate names allegation, a confidential interview denied staff called youth inappropriate names. The confidential interview stated that staff had a good rapport with C1 and was not certain staff called C1 inappropriate names. Another confidential interview disclosed being called inappropriate names by staff. Confidential witness did not hear staff called C1 inappropriate names, however, confidential witness was unable to tell if the allegation occurred or not. In regard to staff threatening C1. It was specifically alleged that staff member had threatened C1 with a gun. Confidential interview denied hearing S1 threatening C1. The confidential interview disclosed that S1 had good rapport with C1 but was not sure about the conversation between S1 and C1. A confidential interview disclosed that S1 mentioned being a gun holder and did not use it to threaten. A confidential witness did not hear C1 being threatened by S1. The confidential witness did not receive any reports of a threat to C1 hence, could not tell if the allegation was valid. Finally, it was alleged that S1 wanted C1 to sell marijuana for them and in exchange C1 to have marijuana to smoke. Confidential interview denied engaging with C1 a marijuana conversation. The confidential interview disclosed that C1 did not know if the alleged allegation happened. Another confidential interview stated that S1 mentioned selling marijuana in exchange for free marijuana. Confidential interview disclosed that C1 was not sure if S1 was joking or not. A confidential witness did not hear a conversation between S1 and C1 to sell marijuana. Confidential witness disclosed that S1 had good rapport with clients and was not sure such conversation occurred. Based on confidential interviews and record review, the allegation that S1 called C1 inappropriate names, S1 threatened C1, S1 wanted C1 to sell marijuana for them and in exchange provide C1 with marijuana to smoke, may have occurred, however, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, these allegations are unsubstantiated at this time. A copy of the report was discussed and provided along with LIC 811 to Guiding Light Home for Boys administrator Georgina Doyle.

Investigation Findings:
13On October 19, 2023, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at Guiding Light Home for Boys to deliver investigative finding for the above allegations involving the Short Term Residential Therapeutic Program (STRTP) and clients listed in the Confidential Names List (LIC 811) dated 10/19/2023. LPA met with the STRTP's administrator Georgina Doyle. On December 19, 2022, a complaint report was referred to Community Care Licensing (CCL) alleging facility staff called youth inappropriate names, facility staff threatened youth, facility staff wanted youth to sell marijuana for them and in exchange provide youth with marijuana to smoke. On December 22, 2022, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at the GH to initiate investigation and met with Clinical Director (CD) Adri Vermilion. LPA conducted a safety inspection, interviewed CD, and staff 1 (S1). On February 8, 2023, LPA interviewed Facility Administrator (FA), clients 1, 2, 3, and 4 (C1, C2, C3, and C4). LPA was unable to interview the County Social worker. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Babatunde Aborchie LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., Suite Riverside, CA Facility Name: Guiding Light Home for Boys INC.FACILITY NUMBER: VISIT DATE: 10/19/2023

met_with: Georgina Doyle


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
Confidential interviews also reported that S1 did not redirect the minors or confiscate the substance. In addition, S1 admitted to being in the backyard while the clients engaged in marijuana use and acknowledged they (S1) did not dispose of the marijuana. Instead, S1 reported they (S1) passed the marijuana back to the client smoking and provided no reason for their (S1's) inaction. Additionally, the investigation revealed that staff informed the Administrator of S1's conduct, but the Administrator did not immediately report the incident to the Program Director. Information from confidential interviews further reported the STRTP conducted an internal investigation; after a review of the facility cameras, screen shots of those images were provided to LPA, a client was observed smoking, not S1. The internal investigation noted staff (S1-S3) violated the facility policy regarding "appropriate supervision of youth" and failed to submit a Special Incident Report. Furthermore, a confidential interview reported that S1's employment was terminated when another client at the other facility located at Middlebrook Way, Moreno Valley, CA 92555, alleged and later recanted that S1 provided clients with pills and marijuana. Based on confidential interviews and pertinent documentation, the allegation staff was contributing marijuana to the delinquency of minors is substantiated; the preponderance of the evidence standard has been met. The facility is cited with a violation of Interim Licensing Standards (ILS )87065.2 (b)(1) Personnel Duties (b) Direct care staff shall perform the following duties (1) supervision, protection, and care of children at all times, individually and in groups. An exit interview was conducted. A copy of this report, appeal rights, and the deficiencies report LIC 9099-D were explained and given to Administrator Georgina Doyle.

Investigation Findings:
13On July,1 2024, at 11: AM, Licensing Program Analyst (LPA) Jessica Peete made an unannounced visit to Guiding Light Home for Boys Short Term Residential Therapeutic Program (STRTP) and met with Adminstrator Georgina Doyle to deliver the investigative finding for the allegation mentioned above. On 03/04/ LPA Peete initiated the investigation at the STRTP and collected pertinent documents to assist with the investigation process. The investigation was conducted by Special Investigator (SI) Marlon Williams of the Community Care Licensing (CCL) Investigations Bureau. SI Williams interviewed three clients (C1-C3), five staff members (S1-S5), and three neighbors near the STRTP. On February 29, 2024, Community Care Licensing (CCL) received a complaint alleging that Staff (S1) is contributing marijuana to the delinquency of minors. During the investigation, multiple confidential interviews, including S1, denied smoking or providing marijuana to clients. However, it was reported that staff (S1-S3) were working Sunday, February 11, 2024 and a confidential witness interview reported seeing S1 follow clients into the backyard and smoke marijuana with them. Continued on LIC 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Cheraki Davis LICENSING EVALUATOR NAME: Jessica M Peete LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION PACIFIC INLAND CR, MAIN ST., Suite Riverside, CA Facility Name: Guiding Light Home for Boys INC.FACILITY NUMBER: VISIT DATE: 07/01/2024

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Administrator Georgina Doyle


raw_content:
Narrative:
Based on interview and record review, the preponderance of evidence standard has been met, and the Department has determined that the facility had bed bugs. Therefore, the allegation is substantiated. The facility is being cited for violation of the Title General Licensing Requirements Section 80087(a)(1) Building and Grounds. See LIC 9099D page. An exit interview was conducted, and a copy of this report along with the appeal rights were provided to Shamarjee Cosby, Residential Counselor.

Investigation Findings:
13On 10/17/2025 at 11: AM Licensing Program Analyst (LPA) Claudia Aguilera arrived at Guiding Light Home for Boys Inc and met with Shamarjee Cosby, Residential Counselor to deliver the finding on the above stated allegation. On August 22, 2025, LPA Aborchie initiated the investigation and conducted a health and safety inspection. No immediate deficiencies were observed. In addition, LPA Aguilera collected pertinent documents and interviewed two staff, four clients, and Program Director. Regarding the allegation that staff did not ensure facility was free from pests, the Program Director reported that in April 2025 a client reported being bitten by something overnight. The facility hired an exterminator and invoice records confirmed that bed bugs were present in two bedrooms of the facility. The entire facility was pestified however it took approximately five weeks for the facility to be in compliance and free of pests. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Claudia Aguilera LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., Suite Riverside, CA Facility Name: Guiding Light Home for Boys INC.FACILITY NUMBER: VISIT DATE: 10/17/2025

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Shamarjee Cosby, Residential Counselor


summary: Facility Evaluation - 4 deficiencies

raw_content:
Narrative:
On July at 10: AM, Licensing Program Analyst (LPA) Karen Beal conducted an annual inspection. The facility name is Guiding Light for Boys Inc. Short Term Therapeutic Program (STRTP). LPA was met by Facility Administrator Georgina Doyle. On July at 10: AM, Licensing Program Analyst (LPA) Karen Beal conducted an annual inspection. The facility name is Guiding Light for Boys Inc. Short Term Therapeutic Program (STRTP). LPA was met by Facility Administrator Georgina Doyle. A physical plant inspection was completed at 10: AM and included the following checks: The facility is a two- story home with 5 bedrooms with one bedroom converted to the mental health office, 2 bathrooms. Also, on the second level there is a loft area that is used as a lounging area. Downstairs is the family room, living room, bathroom, laundry, kitchen, and an office space, The clients' bedrooms consist of two people per bedroom which include closet space for each client and a dresser for each client. Individual beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. Facility grounds are clean and free of debris and no observable hazards. There is adequate indoor and outdoor activity space. A basketball court is outside the facility for the client use.All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher is properly charged and serviced. Licensee maintains an adequate supply of perishable and non-perishable foods and appears to be following the posted menu. Some required forms are posted including the Grievance Procedures, Personal Rights form, menu, and Foster Care Ombudsman poster. Continued on LIC 809-C Continued from LIC Medications and sharp items are locked and centrally stored in locked closet next to the kitchen. The hot water in the client's bathroom was measured to be 110 degrees. Four staff files were reviewed. One staff has an expired CPR/1st Aid certification. The certification expired 11/30/2022. Six client files were reviewed, and all client files are missing Needs and Services plans from March 2023 to July 2023. Facility appears to be meeting the terms and conditions of their license. A copy of this report was reviewed and copy was provided to Administrator Georgina Doyle.

Deficiencies:
87068.22(d): Deficient Practice Statement
1
2
3
4Based on client file reviews, the licensee did not ensure the Needs and Services Plan shall be signed by a nonminor dependent, the placement agency, and the administrator or social work staff within 30 calendar days as stated in the section cited above which pose a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/28/2023
Plan of Correction
1
2
3
4
87068.22(f): Deficient Practice Statement
1
2
3
4Based on client file reviews, the licensee did not comply with having a copy of the needs and services plans for the clients as mentioned in the section cited above which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/28/2023
Plan of Correction
1
2
3
4
87068.3(a): Modifications to The Needs And Services Plan

(a) The needs and services plan specified in Section 87068.2 shall be updated at least every 30 days to determine the following
87068.2: (2)

report_type: Facility Evaluation

title:
Needs and Services Plan For Nonminor Dependents

(d) The Needs and Services Plan shall be signed by a nonminor dependent, the placement agency, and the administrator or social work staff within 30 calendar days of placement of a nonminor dependent in the facility.

This requirement is not met as evidenced by

title:
Needs and Services Plan For Nonminor Dependents

(f) The original signed Needs and Services Plan shall be maintained in the records for the nonminor dependent as specified in Section 87070.1.

This requirement is not met as evidenced by


summary: Facility Evaluation

raw_content:
Narrative:
On August 2, 2023 at 12: PM Licensing Program Analyst (LPA) Karen Beal arrived at Guiding Light Home for Boys to obtain signatures on the deficiency notices. LPA met with Georgina. A copy of this report and a copy of the deficiency notices was provided to the Administrator, Georgina Doyle.

visit_type: Case Management

met_with: Administrator, Georgina Doyle


summary: Facility Evaluation

raw_content:
Narrative:
On October 17, 2023, at 4: PM Licensing Program Analyst (LPA) Babatunde Aborchie arrived at the facility to issue an immediate exclusion order for staff (S1) for an incident unrelated to this facility. LPA advised the facility to adhere immediately to the exclusion order. Copies of the exclusion order were provided to Administrator for Guiding Light Home for Boys # 336426160. A copy of the exclusion letter was also given to S1. An exit interview was conducted. A copy of this report, LIC 811 and the appeal rights with the exclusion order were provided to Administrator

met_with: Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On April 3, 2024 at 2: PM, Licensing Program Analyst (LPA) Jason Dalton arrived unannounced at Guiding Light Home for Boys, Short Term Residential Therapeutic Program (STRTP), and met with Administrator,Melissa Dalziel, Administrator . The purpose of this visit was to conduct a collateral inspection to interview client #1, C1 (see Confidential Names List Form 811), regarding an open investigation on the client's previous placement. LPA conducted a confidential interview with one client. A copy of this report was given to Administrator, Melissa Dalziel.

met_with: Melissa Dalziel, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
Licensing Program Analyst Raymond Canal conducted a case management inspection on 5/9/24 at 11:04 am based on the number of relevant law enforcement contacts reported by the facility, pursuant to Health and Safety Code section 1538.7. During this inspection, 5 out of Direct Care Staff and 6 out of 6 youth files were reviewed. 2 out of Direct Care Staff and 2 out of 6 youth were interviewed. (See the Confidential Names List, LIC 811, 5/9/24). The Plan of Operation including policies and procedures were reviewed. Based on the analysis of the confidential interviews and youth file review including the needs and service assessments, youth case plans, and Crisis Intervention plans, the licensee uses trauma-informed and evidence-based de-escalation and intervention techniques when staff is responding to the behavior of a youth residing in the facility. Interviews with youth and staff indicate the licensee prohibits calls or threats to call law enforcement as a form of discipline. LPA Canal observed documentation of completed training on policies and procedures on when and how to involve law enforcement in response to an incident. Training records show staff have been trained on Emergency Intervention as required. The licensee is contacting law enforcement in accordance to their Emergency Intervention Plan when there is an immediate risk of serious harm to a child or others. There are no deficiencies cited at this time. A copy of this report was discussed and provided to Administrator Georgina Doyle and Program Director Adrianna Vermilion.

met_with: Georgina Doyle Administrator, Adrianna Vermilion Program Director


summary: Facility Evaluation

raw_content:
Narrative:
On November 12, 2025, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at Guiding Light Home for Boys Site Short Term Residential Therapeutic Program (STRTP) annual required inspection. There were six clients in placement. The home was licensed for a capacity of six clients (all ambulatory). The Facility was toured both inside and out with administrator. The home is a two-story building with five bedrooms and three full bathrooms. During the inspection, LPA observed that downstairs consisted of a lounge used as game area, an office, a dining area, a kitchen, pantry, storage, living room and one full bathroom. Bedroom #1 was furnished with desks, office supplies and used as an office. Sharp knives were inaccessible and stored in a locked cabinet in the storage room under the stairs. The First Aid Kit was also in the hall-way closet and contained all required items. Medications were stored in a locked storage under the stairs. The garage was inspected and used for storage. The water temperature was tested and measured at 115 degrees F. LPA observed a minimum of seven-day non-perishable and a three-day perishable supply of food. There was a variety of snacks available for clients. In addition to the downstairs space, there was also one full bathroom fully functioning. A trash can was observed to have tight fitting cover. The following required posted items were observed accessible to clients: personal rights, visitation policy, and current menu. The clients' medication log records were kept updated with no discrepancy. Two fire extinguishers were observed and operable. Cleansers/chemicals were locked in the cabinet by the laundry room. Upstairs was bedroom #2, it was fully furnished with two full size beds; it sleeps two clients. Bedroom #3, it was fully furnished with two twin size beds; it sleeps two clients. Bedroom #4 was fully furnished and used as a mental health office. Bedroom #5, it was fully furnished with two twin-sized beds. It sleeps two clients All bedrooms were arranged for one child per bed. No room was commonly used for other purposes other than a bedroom, and no bedroom serves as a passageway to another room. There was adequate drawer and closet space for each child's belongings. The smoke and carbon monoxide detectors were checked and working. The upstairs space includes additional storage, a loft, fully furnished and an additional bathroom used by the clients. All hazardous items have been properly made inaccessible to areas where clients have access. All windows and screens were in good repair. Administrator states that there were no guns/weapons in the home at this time. There was a total of nine cameras, six located outdoors, and three indoors which met the title 22 camera policy. The facility outside grounds were also inspected and it was observed to be clean and well maintained. Emergency exits were free from obstruction. Five Clients' files and five staff files were reviewed and found to comply. No interview was conducted. Based on today's inspection and observations, there are no deficiencies being cited at this time. A copy of this report will be provided to the licensing program manager for final approval. An exit interview was conducted, and a copy of this report was discussed and provided to administrator, Georgina Doyle.

visit_type: Annual


summary: Facility Evaluation

raw_content:
Narrative:
On June 11, 2021 at 9: AM, Licensing Program Analyst (LPA) Cindy Hamilton conducted an annual inspection. The facility converted from a Group Home to STRTP (Short Term Therapeutic Program) on 06/11/2021. LPA was met at the facility by Facility Manager Cathy Gooden. A physical plant inspection was completed at 9: AM and included the following checks: Facility grounds are clean and free of debris and observable hazards. There is adequate indoor and outdoor activity space. Sports equipment/toys/books/games were observed for children's recreation time. All facility smoke detectors and carbon monoxide detectors are in appropriate working order; fire extinguisher is properly charged and serviced. Licensee maintains an adequate supply of perishable and non-perishable foods and appears to be following the posted menu. Some required forms are posted including the Grievance Procedures, Personal Rights form, and Foster Care Ombudsman poster. LPA observed that the facility did not have a visitation policy posted. Medications are locked and centrally stored in locked closet next to the kitchen. Licensee did not have provisions for contraceptives to be held in individually locked containers by clients. Individual beds were observed with appropriate clean linens, pillows, comforters, and mattresses in good repair. The hot water in the client's bathroom was measured to be 107 degrees. Per facility staff, no firearms or weapons are allowed in the facility. Facility appears to be meeting the terms and conditions of their license. Administrator is present at the facility a minimum of 20 hours a week, as verified by staff schedule and interviews. Appropriate staff/client ratios were verified during this inspection. The facility employs one therapist, five facility managers and 11 direct care staff. that are used in accordance with regulatory requirements. Licensee obtained Mental Health Certification with San Bernardino County. Licensee has obtained National Accreditation through CARF International. The Accreditation is valid through December 31, 2023. Licensing fee payments have been paid and there is currently a balance of $0.00. LPA discussed the following with the facility manager: Incident reporting, including incidents related to Assembly Bill 388 law enforcement contacts as well as incidents involving emergency interventions. LPA discussed procedures for Child and Family Team (CFT) meetings, including an overview of required Core Services and Supports. Based upon the inspection of facility records and interviews with staff and clients, the Licensee appears to be meeting CFT and Core Services/Supports requirements. Personnel files were reviewed to ensure they contained all required documentation per Title Regulations. Personnel Files are maintained at the corporate office in Riverside. LPA observed that staff #1 (S1) did not have criminal record and child abuse index clearances or exemptions. LPA reviewed six staff files. A review of six client records was also completed on this date. Client and staff interviews were conducted and did not reveal any health and safety concerns. Based on file reviews S1 did not have any proof of criminal record and child abuse index check clearances or exemptions. The facility is being cited for Title 22, Division 6, Regulation 80019(e)(3) Criminal Record Clearance. S1 has been employed by the facility since May 16, 2021. Immediate civil penalties are being assessed for $500.00. An exit interview was conducted and a copy of this report and appeal rights were provided to facility manager.

met_with: Cathy Gooden, Facility Manager


summary: Facility Evaluation

raw_content:
Narrative:
On March 4, 2024 at 1:30PM LPA Peete arrived unannounced to Guiding Light Home for Boys Short Term Residential Therapeutic Program (STRTP). At 2: PM, assisted by staff Brandee Ramirez, LPA completed a health and safety inspection. During the health and safety inspection LPA observed the following: At 2: PM LPA observed one hole in the living room wall and one broken kitchen cabinet. At 2: PM while inspecting the three client bedrooms (B1-B3) LPA observed B1 and B2 had wall damage. B1 was observed to have one hole in the wall. B2 was observed to have multiple holes in the wall as well as damage (holes) to the bathroom and bedroom door. LPA also observed B2's shared client bathroom needed additional cleaning and had a broken door frame with exposed nails. While inspecting B3, LPA observed a broken dresser drawer still in use and writing on the wall. The dresser drawer was replaced and removed from grounds during the inspection. At 2: PM LPA observed the shared client bathroom, located in the upstairs hallway, required additional cleaning. LPA also observed the client bathroom had missing light bulbs, the glass shower door was off the track, and broken window blinds. AT 3: PM LPA observed damage to the door of the Administrator office. Per the Administrator statement work orders for the above-mentioned damage have been placed. Based on observations the licensee is not incompliance with Title California Code of Regulations (CCR) 80087(a) deficiencies are being cited; see LIC D. An exit interview was conducted, and a copy of this report and appeal rights was provided to Administrator, Georgina Doyle.

met_with: Administrator, Georgina Doyle,Youth Counselor Brandee Ramirez


summary: Facility Evaluation

raw_content:
Narrative:
On July 1, 2024, at 12: PM, Licensing Program Analyst (LPA) Jessica Peete met with Guiding Light Home for Boys Administrator Georgina Doyle to discuss deficiencies regarding reporting requirements. During a complaint investigation information obtained by Community Care Licensing (CCL) revealed that the licensee did not adhere to the reporting requirements. An incident related to a minor smoking marijuana on facility grounds occurred on 02/11/2024; the licensee did not provide CCL with a written report of the incident until 03/08/2024. The facility is being cited for violation of Title California Code Regulations 80061 (b)(1)(E) Reporting Requirements (b) ... a written report ...shall be submitted to the licensing agency within seven days following the occurrence of such event. (1) Events reported shall include the following (E) Any unusual incident or client absence which threatens the physical or emotional health or safety of any client. A copy of the report was discussed and provided along with appeal rights to Administrator, Georgina Doyle.


facility_name: GUIDING LIGHT HOME FOR BOYS #2

summary: Complaint Investigation - Unsubstantiated - 1 deficiency - 1 allegation

raw_content:
Narrative:
Confidential interviews also confirmed that the door was nailed shut because the licensee did not want clients out on the balcony due to a possible liability to the facility. Confidential interviews also disclosed that the balcony was stable but there was a possibility someone could get hurt. LPA observed pictures of facility maintenance removing the screw from the track of the sliding glass door on 03/10/2021 and the door being opened. In addition, LPA conducted a health and safety tele-inspection via Microsoft Teams on 03/18/2021 and staff demonstrated that the sliding glass door in the master bedroom was able to be opened and closed. Based on confidential interviews, the preponderance of evidence standard has been met and the Department has determined that the facility did not ensure the sliding glass door in C1's bedroom was free from obstruction. The allegation is therefore substantiated. The facility is being cited for violation of Title 22, Division 6, Chapter 1, Article Section 80087(c): Building and Grounds: All outdoor and indoor passageways, stairways, inclines, ramps, open porches and other areas of potential hazard shall be kept free of obstruction. This poses immediate and potential health, safety or personal rights risk to children in care. An exit interview was completed and a copy of this report and appeal rights were provided to facility manager. In regard to the allegation that the facility lacks sufficient food for clients, on 03/05/2021 it was alleged that the facility only had butter and condiments in the refrigerator and frozen corndogs and banquet meals for weekend staff in the overflow freezer. Confidential interviews resulted in conflicting information being provided to LPA. Confidential interviews disclosed that the facility did not lack food and there were additional refrigerators and freezers full of food; whereas another confidential interview disclosed the facility did lack food sometimes. Confidential interviews also disclosed to LPA that the facility would advise ADM when food was low, ADM would do an Insta-Cart order and food would be delivered in approximately one to two days. Confidential interviews also disclosed that the facility also had an overflow refrigerator and freezer at Site 1, located at Saffron Cir, Moreno Valley, CA 92555 due to that site having more space for the extra refrigerators and freezers. LPA observed pictures were taken at the facility showing the refrigerators and cabinets lacked food and receipts of the food purchased that same day. LPA Hamilton conducted a health and safety tele-inspection via Microsoft Teams on 03/18/2021 and observed additional refrigerators and freezers with plenty of food. Furthermore, on 03/18/ County of San Bernardino Open Complaint Investigator (OCI) conducted an unannounced facility inspection and did not observe any shortage of food according to their Investigative Narrative. In regard to the allegation that the facility does not provide a comfortable environment for C1, it was alleged that C1's bedroom had no ventilation and was stuffy due to the sliding glass door being nailed shut. Confidential interviews resulted in conflicting information being provided to LPA. Confidential interviews disclosed that all clients were comfortable in the facility and there were no complaints regarding the environment; whereas another confidential interview disclosed that both staff and clients are uncomfortable in the facility due to the heat. In regard to the allegation that the facility windows lack screens, it was alleged that on 03/08/2021 there were no window screens on any of the facility's upstairs windows. Confidential interviews resulted in conflicting information being provided to LPA. Confidential interviews disclosed that the screens staying on the client windows was an issue due to the clients going out on the roof to smoke; whereas other confidential interviews disclosed to LPA that all the facility windows have screens. LPA also observed a picture that was taken of a window at the facility that did not have a screen. LPA Hamilton conducted a health and safety tele-inspection on 03/18/2021 and did not observe any missing window screens. Moreover, on 03/18/ County of San Bernardino Open Complaint Investigator (OCI) conducted an unannounced facility inspection and observed screens on all bedroom windows and a sliding glass door. Based on confidential interviews, observations and document review, the allegations that the facility lacks sufficient food for residents, facility does not provide a comfortable environment for C1 and the facility windows lack screens, may have occurred, however they are not supported or proven by evidence. Therefore, the allegations are unsubstantiated. A copy of this report, LIC 811, and appeal rights were provided to facility manager.

Investigation Findings:
13On July 8, 2021 at 1:48 p.m., Licensing Program Analyst (LPA) Cindy Hamilton met with Guiding Light Home for Boys (STRTP) Facility Manager Martin Morales to deliver the findings for the above stated allegation. During the investigation, LPA Hamilton conducted interviews with three of six clients, five staff, County Social Worker (CSW) and Administrator (ADM). LPA Hamilton conducted a health and safety tele-inspection of the STRTP on March 18, 2021 via Microsoft Teams due to COVID-19 and no safety concerns were noted. LPA obtained and reviewed the facility's 15-minutes log, placement agreements, facility menus, and staff schedules. LPA Hamilton attempted to interview Client #3 (C3) and Client #6 (C6) but both clients declined to interview. Also, LPA attempted to reach Client #1 (C1) for interview and C1 did not return LPA's telephone calls. On March 15, 2021, Community Care Licensing (CCL) received an allegation that C1's door is nailed shut. It was alleged that the sliding glass door in C1's bedroom was nailed shut. Confidential interviews confirmed the licensee and several staff were aware that the sliding glass door in C1's bedroom was nailed shut. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Cindy Hamilton LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 07/08/2021

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

Deficiencies:
80087(c): (c) All outdoor and indoor passageways, stairways, inclines, ramps, open porches and other areas of potential hazard shall be kept free of obstruction.

met_with: Martin Morales, Facility Manager

title: Building and Grounds


raw_content:
Narrative:
that "a kid yelled and C1 was scared for no reason" and was scared to fight clients back. LPA was provided with conflicting information regarding the allegation, the information received disclosed C1 was scared for no reason; whereas confidential interviews disclosed C1 had not disclosed that C1 felt unsafe or was scared at the STRTP. Confidential interviews disclosed that facility is safe and staff does rounds and checks to ensure facility is safe for clients; whereas other information received stated the facility is not equipped to be STRTP and additional staff is needed to handle certain types of clients. Confidential interviews disclosed that none of the clients in the STRTP ever expressed feeling unsafe at STRTP. CSW disclosed to LPA that CSW spoke with C1 on April 4, 2021 via email and C1 advised CSW that everything was fine, C1 felt safe and C1 did not want to be moved from the STRTP. Confidential interviews disclosed that staff does safety checks of the STRTP every 15 minutes. In regard to the allegation that C1 was physically assaulted by other minors while in care, it was alleged that C1 was jumped by a client and punched in the face and could not remember what happened. It was also alleged that that a client tried to fight C1 but C1 was scared to fight back. Confidential interviews resulted in conflicting information being provided by confidential interviews and document review disclosed that C1 was punched in the face by C2 on March 19, 2021 after C1 and C2 had a disagreement. Confidential interview and document review also revealed staff intervened by separating the clients and debriefing with clients. Confidential interview and document review also revealed medical attention was declined by both clients. Document review disclosed to LPA that C1 was conscious and repeatedly refused medical attention. Confidential interview also disclosed that the incident was not witnessed by any of the clients in care. CSW stated CSW had no issues or concerns with the care and supervision provided by STRTP. Based on confidential interviews and document review, the allegation that the facility does not provide a safe environment for C1 and C1 was physically assaulted by other minors while in care, may have occurred, however is not supported or proven by evidence. Therefore, the allegations are unsubstantiated. A copy of this report, LIC 811, and appeal rights were provided to Administrator, Georgina Doyle.

Investigation Findings:
13On September 03, 2021 at 10:10 a.m., Licensing Program Analyst (LPA) Cindy Hamilton met with Guiding Light Home for Boys #2 (STRTP) Administrator Georgina Doyle to deliver the findings for the above stated allegations. During the investigation, LPA Hamilton conducted interviews with zero of six clients, three staff, county social worker, and previous Administrator (ADM). LPA Hamilton conducted a health and safety tele-inspection of the STRTP on April 15, 2021 at and no safety concerns were noted. LPA obtained and reviewed the facility's 15-minute log, placement agreements, needs and services plans, special incident reports and staff schedules. LPA was unable to interview Client #1, Client #2, Client #3, Client #4, Client #5 and Client #6 due to all clients declined to be interviewed. LPA attempted to conduct interviews with Staff #1 regarding this investigation, but Staff #1 did not return LPA's calls. On April 5, 2021, Community Care Licensing (CCL) received information stating that facility does not provide a safe environment for Client #1 (C1) and C1 was physically assaulted by other minors while in care. In regard to the allegation that the facility does not provide a safe environment for C1, it was alleged UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Cindy Hamilton LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 09/03/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
CSW disclosed that she had not been notified of C1's AWOL status prior to arriving at STRTP. CSW also disclosed to LPA on April 14, 2021 that CSW still had not received a copy of the Special Incident Report (SIR) regarding C1's AWOL. Records review revealed that the SIR was prepared by STRTP staff on April 09, 2021 and reviewed and approved by previous Administrator (ADM) on April 1 ,2021. Confidential interviews disclosed that the staff who prepared the report did not follow the STRTP's protocol to notify the client's authorized representative directly or call the county's hotline. ADM disclosed the SIR was sent to CSW and CCL on the morning of April 15, 2021. CSW also advised LPA that CSW was not notified of C1's return to the STRPT on April 6, 2021 until CSW contacted the STRTP via telephone on April 12, 2021. Confidential interviews disclosed the STRTP's protocol is for staff writing the SIR to make notifications to CCL, CSW/authorized representative, law enforcement and STRTP management. CSW added that the facility has previously failed to notify CSW timely of C1's AWOL status. Based on confidential interviews and record review, the preponderance of evidence standard has been met and the Department has determined that facility staff did not properly report C1's AWOL to C1's authorized representative. The allegation is therefore substantiated. The facility is being cited for violation of Title 22, Division 6, Chapter 1, Article Section 80061(g): Reporting Requirements. The facility failed to report to C1's CSW/authorized representative that C1 had AWOL'd from the STRTP within the timeframes outlined in Title Regulations. This poses a potential health, safety or personal rights risk to children in care. An exit interview was completed and a copy of this report and appeal rights were provided to Administrator Georgina Doyle.

Investigation Findings:
13On September 3, 2021 at 10: AM, Licensing Program Analyst (LPA) Cindy Hamilton met with Guiding Light Home for Boys #2 (STRTP) Administrator Georgina Doyle to deliver the finding of the above allegation. On April 15, 2021, a safety tele-inspection of the facility was conducted, and no deficiencies were noted at the time. During the investigation, LPA Hamilton conducted interviews with previous Administrator, County Social Worker (CSW), zero of six clients and four staff. LPA obtained and reviewed the facility's 15-minute log, placement agreements, needs and services plans, special incident reports, and staff schedules. LPA was unable to interview C1, C2, C3, C4, C5 or C6 as all clients declined to be interviewed by LPA. On April 9, 2021, Community Care Licensing (CCL) received an allegation that facility staff did not properly report Client #1's (C1) AWOL to C1's authorized representative. It was alleged that on April 7, CSW went to the STRTP and was advised that C1 had AWOL'd on April 2, 2021 and had not returned to STRTP. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Cindy Hamilton LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 09/03/2021

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


raw_content:
Narrative:
During investigation, LPA gathered pertinent documents and interviewed the Administrator. On April 6, 2023, LPA interviewed four staff and three clients (C1, C2 and C3). On April 11, 2023, LPA conducted a phone interview with a staff. In regard to cannabis is used by the youth in care on facility premises, confidential interviews stated that cannabis was not observed on the facility premises. Other confidential interviews indicated seeing clients smoking marijuana There was inconsistent information regarding the allegation. Facility staff denied observing youth smoking marijuana inside the facility. In regard to facility staff yell at the youth in care, Facility staff denied yelling at the clients, however, staff may use firm voice or a higher tone to redirect clients in they were misbehaving. LPA was unable to obtain additional information regarding this allegation due to a client not being available for interview. There was inconsistent information regarding the allegation. Regarding the allegation that facility staff speak inappropriately to youth in care, facility staff disclosed that staff will repeat after clients to correct inappropriately language that was said to them. Staff will continue to redirect clients not use inappropriate language because they are disrespectful. There was inconsistent information regarding the allegation. Based on confidential interviews, the allegations that cannabis is used by the clients in care on the facility, facility staff yell at clients in care, and facility staff speak inappropriately to clients in care, may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, these allegations are unsubstantiated at this time. Exit interview was conducted. A copy of this report and Appeal Rights were discussed and given to Administrator Georgina Doyle.

Investigation Findings:
13On May 11, 2023, Licensing Program Analyst (LPA) Karen Beal arrived at Guiding Light for Boys #2 (STRTP) ) and met with Administrator Georgina Doyle to deliver the finding for the allegations stated above involving clients and the STRTP staff as listed on the Confidential Names List (LIC 811) dated on March 30, 2023. On March 28, 2023, Community Care Licensing (CCL) received a complaint alleging cannabis is used by the youth in care on the facility premises, facility staff yells at the youth in care, and facility staff speak inappropriately to youth in care. On March 30, 2023, at 10: AM, Licensing Program Analyst (LPA)Karen Beal arrived unannounced to Guiding Light Home for Boys # STRTP to initiate the complaint. LPA met with the Administrator who granted access into the facility. A health and safety inspection were conducted, and no immediate health or safety concerns were observed. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Karen Beal LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION PACIFIC INLAND CR, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 05/11/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
In regard to the allegation that due to lack of supervision, minors physically assaulted another minor in care, a confidential interview denied the allegation and disclosed that staff was within distance, but clients barricaded the door during the incident. Another confidential interview denied C2 and C3 assaulting C1 due to lack of supervision. The confidential interview disclosed that S1 was right by the room when C2 and C3 went to C1's room but did not know the intention. Other confidential interviews didn't know if this incident occurred. LPA received a conflicting information. Based on confidential interviews and record review, the allegation that due to lack of supervision, C2 and C3 physically assaulted C1 in care, may have occurred, however, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, this allegation is unsubstantiated at this time. A copy of the report was discussed and provided along with LIC 811 to Guiding Light Home for Boys administrator Georgina Doyle.

Investigation Findings:
13On October 19, 2023, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at Guiding Light Home for Boys #2 to deliver investigative finding for the above allegation involving the Short Term Residential Therapeutic Program (STRTP) and clients listed in the Confidential Names List (LIC 811) dated 10/19/2023. LPA met with the STRTP's administrator Georgina Doyle. On January 5, 2023, a complaint report was referred to Community Care Licensing (CCL) alleging due to lack of supervision, minors physically assaulted another minor in care. On January 13, 2023, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at the STRTP to initiate investigation and met with facility administrator (FA) Georgina Doyle. LPA interviewed (FA), staff 1 (S1) clients 1 and 2 (C1 and C2). On October 13, 2023, LPA interviewed Facility manager (FM). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Babatunde Aborchie LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 10/19/2023


raw_content:
Narrative:
Regarding the allegation that staff do not ensure that C1 in care was enrolled in school, a confidential interview denied the allegation and disclosed that staff ensured C1 was enrolled in school, but the process took longer than usual due to C1's past record at former school. Another confidential interview maintained that staff did not ensure C1 was enrolled in school and did not know reasons why C1 had not been enrolled in school. Additional confidential interview denied staff did not ensure C1 was enrolled to school. Additional confidential interview was aware that C1's history at former school was delaying the process of admission into C1's new school. Regarding the allegation that staff did not safeguard C1's personal possessions, a confidential interview denied staff did not safeguard C1's personal possessions. Confidential interview revealed that C1 was selling C1's new clothes, accusing the facility of not safeguarding C1's personal possessions. A confidential interview stated that staff did not take measure to prevent other clients accessing C1's personal possessions and stated other clients in care stole C1's personal belongings. Another additional confidential interview reiterated that C1 sold new clothes with the tags and used the money to buy drugs. LPA received a conflicting information. In regard to the allegation that staff verbally abused C1 while in care. It was specifically stated that staff called C1 "crackhead". A confidential interview denied that staff or witnessed anyone calling C1 crackhead. Confidential interview stated that C1 was told not to be a crackhead during a conversation. Another confidential interview believed to be called a crackhead but did not give any specific reason why C1 was being called a crackhead. Additional confidential interview denied staff verbally abused C1. Confidential interview stated there was cordial relationship between staff and C1. Other confidential interviews didn't provide any relevant information regarding the allegation. Based on confidential interviews and record review, the allegations that staff do not ensure that C1 in care was enrolled in school; staff did not safeguard C1 in care's personal possessions and staff verbally abused C1 while in care, may have occurred, however, there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, these allegations are unsubstantiated at this time. A copy of the report was discussed and provided along with LIC 811 to Guiding Light Home for Boys #2 facility manager.

Investigation Findings:
13On July 12, 2024, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at Guiding Light Home for Boys #2 and met facility manager, Steven Hooks to deliver investigative finding for the above allegations involving the Short Term Residential Therapeutic Program (STRTP) and clients listed in the Confidential Names List (LIC 811) dated 07/12/2024. On August 11, 2023, a complaint report was referred to Community Care Licensing (CCL) alleging staff do not ensure that minor in care is enrolled in school; staff did not safeguard minor in care's personal possessions and staff verbally abuse minor while in care. On August 21, 2023, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at the STRTP to initiate investigation and met with administrator (A1) Georgina Doyle. LPA interviewed (A1), staff 1 (S1) and clients 1, 2 and 3 (C1, C2, C3). LPA was unable to contact county social worker (CSW). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Babatunde Aborchie LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 07/12/2024

met_with: Steven Hooks


raw_content:
Narrative:
Regarding the allegation that staff does not pick C1 up from school on a timely basis, it was specifically reported that sometimes C1 had to walk home from school which is two hours away from the facility. During investigation, a confidential interview denied the allegation. Confidential interview stated that staff was always on time to pick up C1 from school. Another confidential interview maintained that C1 was not being picked up on time from school, however, confidential interview did not confirm that C1 walked from school to the home. Additional confidential interview stated C1 was always picked up on time and the distance from school to the home was not a walking distance. In regard to the allegation that staff does not ensure that a youth is adequately fed, a confidential interview denied staff did not ensure C1 was adequately fed. Confidential interview stated there was always food in the home. Another confidential interview stated there was no food in the home when C1 wanted to eat. Additional confidential interview revealed food was thrown all over the home and facility was in disorder. A confidential witness observed clients being disruptive and throw food all over the place. LPA received inconsistent information. Based on confidential interviews and observations, the allegations that staff does not pick C1 up from school on a timely basis and staff does not ensure that C1 is adequately fed, may have occurred, however, they were not a preponderance to support the alleged violation. Therefore, these allegations are unsubstantiated at this time. A copy of this report, LIC 811 and the appeal right was reviewed and provided to STRTP representative.

Investigation Findings:
13On August 28, 2024, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at Guiding Light Home for Boys #2, Short Term Therapeutic Residential Program (STRTP) to deliver investigative finding involving the STRTP. LPA met with facility manager, Steven Hooks. On January 17, 2024, a complaint report was referred to Community Care Licensing (CCL) alleging staff does not pick a youth up from school on a timely basis, and staff does not ensure that a youth is adequately fed. On January 25, 2024, (LPA) Babatunde Aborchie arrived at the STRTP to initiate the investigation and conducted interviews with Facility Manager (FM) and client 1 (C1). Additionally, LPA interviewed Administrator 1 (A1), Client 2 (C2). LPA was unable to interview County Social Worker (CSW). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Babatunde Aborchie LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 08/28/2024

met_with: Facility Manager


raw_content:
Narrative:
Regarding the allegation that C1 was inappropriately touched by C2 while in care. A confidential interview stated that RC1 was within a short distance from the incident. The confidential interview stated the incident happened in a flash and what RC1 observed was C1's reaction. Another confidential interview denied touching C1 but admitted attempting to touch C1. The confidential interview continued stating that RC1 was in the living room not far from where the incident occurred. However, a confidential interview maintained that C1 was touched inappropriately by C2 and RC1 did not do anything about it. In regard to the allegation that staff made an inappropriate comment to C1 in care, a confidential interview denied making an inappropriate comment to C1. Confidential interview stated RC1 was firm with C1 but C1 misinterpreted it. Another confidential interview believed RC1 was making inappropriate comment toward C1. The confidential interview stated RC1 commented that C1 should clean C1's stinking room. Additional confidential witness did not know what happened for sure. Based on confidential interviews and observations, the allegations that C1 was inappropriately touched by C2 while in care due to a lack of supervision and RC1 made an inappropriate comment to C1 while in care may have occurred, however, there was not a preponderance of evidence to support the alleged violations. Therefore, these allegations are unsubstantiated at this time. A copy of this report, LIC 811 and the appeal right was reviewed and provided to STRTP representative.

Investigation Findings:
13On August 28, 2024, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at Guiding Light Home for Boys #2, Short Term Therapeutic Residential Program (STRTP) to deliver investigative finding involving the STRTP. LPA met with facility manager, Steven Hooks. On February 8, 2024, a complaint report was referred to Community Care Licensing (CCL) alleging minor was inappropriately touched by another minor while in care and staff made an inappropriate comment to a minor while in care. On February 12, 2024, (LPA) Babatunde Aborchie arrived at the STRTP to initiate investigation of the above allegations and conducted a safety inspection. There were no safety issues observed. During investigation, LPA interviewed Administrator 1 (A1), Residential Counselors 1, 2 (RC1 and 2), client 1 and 2 (C1 and C2). LPA was unable to interview County Social Worker (CSW). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Babatunde Aborchie LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 08/28/2024


raw_content:
Narrative:
Regarding the allegation that facility vehicle does not have adequate working seat belts for children in care. A confidential interview stated the seat belts had a problem that was discovered during transportation. The confidential interview stated the seat belts were repaired and in good working condition. Another confidential interview stated seat belt had no grip when at the time of use but that was some weeks ago. Additional confidential interview stated the seat belt was repaired when it was observed to be faulty. LPA observed the seat belts in good working condition during investigation. Based on confidential interviews and observations, the allegation that facility vehicle does not have adequate working seat belts for children in care, may have occurred, however, there was not a preponderance of evidence to support the alleged violation. Therefore, this allegation is unsubstantiated at this time. A copy of this report, LIC 811 and the appeal right was reviewed and provided to STRTP representative.

Investigation Findings:
13On January 8, 2025, Licensing Program Analyst (LPA) Babatunde Aborchie arrived at Guiding Light Home for Boys #2, Short Term Therapeutic Residential Program (STRTP) to deliver investigative finding involving the STRTP. LPA met with facility manager, Steven Hooks. On June 11, 2024, a complaint report was referred to Community Care Licensing (CCL) alleging facility vehicle does not have adequate working seat belts for children in care. On June 20, 2024, (LPA) Babatunde Aborchie arrived at the STRTP to initiate investigation of the above allegation and conducted a safety inspection. There were no safety issues observed. During investigation, LPA interviewed Staff 1, 2 (S1 and S2), client 1, 2 and 3 (C1, C2 and C3). LPA was unable to interview County Social Worker (CSW). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Babatunde Aborchie LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 01/08/2025

met_with: Facility manager


raw_content:
Narrative:
In regard to the allegation that staff (S2) speaks inappropriately to youths (C1, C3) in care; it was reported stated that S2 was cursed at C1 and other youths in the facility. It was further reported that S2 stated that C1's room smells like "ass" and that S2 called the client's mothers "bitches." Other confidential interviews reported S2 was cursing at someone on the phone and not at C1. Other confidential interviews reported S2 does not usually use inappropriate language around clients. LPAs didn't receive additional information. In regard to the allegation that staff (S2) threatens youth in care (C3); it was reported that S2 threatens C3, when C3 refused to accept their medication during the facility's medication distribution time. It was further reported that S2 threatened to "write up" C3 and inform their county worker. Confidential interviews reported that S2 took a forceful tone when talking to C3 about accepting their medication after C3 initially refused. Other confidential interviews reported that S2 did not threaten C3 about their refusal of medication. Other confidential interviews reported that S2 was trying to encourage C3 to take their medication. Other confidential interviews reported that C3 and S2 had a positive relationship. In regard to the allegation that staff (S1-S5) does not award youth (C2) with scheduled visitation with biological parent; it was reported that C2 missed visitation with their family for three consecutive weeks. Confidential interviews reported that staff "did not feel like taking C2 to their family visit." Other confidential interviews reported that staff always transported C2 to all of C2's appointments including family visits. One confidential interview reported that only one of C2's visit had been missed and another confidential interview reported that C2 had not missed any visits. Another confidential interview could not remember missing any scheduled visits. LPAs received inconsistent information. In regard to the allegation that staff (S1-S5) did not provide timely medical care in a timely manner; it was reported that on 6/10/2024, C2 had an "ear pain" and that C2 told staff about their ear pain. It was further reported that facility staff did not take C2 for medical treatment until 6/11/2024. Confidential interviews reported that facility staff did not take C2 for medical treatment right away because the facility was short staffed. Other confidential interviews reported that C2's personality of being quiet and non-needy caused C2 to be late, in terms of communicating their ear pain immediately. Confidential interviews reported that as soon as C2 told staff about an ear pain, that S3 then took C2 for medical attention. Confidential interviews reported that the hospital provided medical discharge instructions for C2. Other confidential interviews confirmed that due to C2's quiet personality, they might not communicate any health issues about themselves right away. Continued on the next page Based on confidential interviews, reviews and observations, the allegations that staff speaks inappropriately to youths in care, staff threatens C3, staff does not award C2 with scheduled visitation with bioparent, and staff did not provide medical care in a timely manner may have occurred, however, there was not a preponderance of evidence to support the alleged violations. Therefore, the allegations are unsubstantiated at this time. A copy of this report was reviewed and appeal rights was provided to Facility Manager Steven Hooks.

Investigation Findings:
13On 01/30/2025, at 09: AM, Licensing Program Analyst (LPA) Joon Choi conducted an unannounced visit at Guiding Light Home for Boys # Short Term Residential Treatment Program (STRTP) and met with Facility Manager Steven Hooks to deliver the investigative findings for the above stated allegations, involving the STRTP staff and clients as listed on the confidential names list (LIC811). On 06/24/2024, Community Care Licensing received a complaint alleging that staff speaks inappropriately to youths in care, staff threatens youth in care, staff does not award youth with scheduled visitation with biological parent and staff did not provide timely medical care in a timely manner. On 06/28/2024, LPA Babatunde Aborchie arrived at the facility, obtained pertinent documents and conducted a health and safety inspection. No immediate health and safety hazards were observed. In addition, on 1/22/2025, LPA Joon Choi conducted a follow-up visit to the facility and on a later date, staff 3, 4, and 5 (S3-S5) were interviewed. LPA Aborchie interviewed client 1, 2, 3 and 4 (C1-C4) and staff 1 and 2. Continued on the next page UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Joon R Choi LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 01/30/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Steven Hooks, Facility Manager


raw_content:
Narrative:
On July 24, 2024, at 9:51AM, LPA B. Aborchie arrived unannounced to Guiding Light Home for Boys #2 to initiate the investigation. LPA Aborchie conducted a health and safety inspection with facility manager (S1). No immediate health and safety hazards were observed at the time of inspection. In addition, LPA M. Chavez obtained client roster, copies of Special Incident Reports (SIR's), Medical Logs, and other pertinent documents to the investigation. In addition, LPA Chavez interviewed clients 1-4 (C1, C2, C3, and C4), staff 1-4 (S1, S2, S3, and S4), and C1's County Social Worker (CSW) as listed on the Confidential Names List (LIC 811). LPA was unable to interview S5 due to S5 no longer employed at the facility. Regarding the allegation that staff did not administer medication as prescribed, it was specifically reported that a staff member gave C1 a full pill although C1 should only be taking half a pill. During multiple confidential interviews, it was disclosed that C1 was given a full pill instead of half by S5 but only on one occasion. Another confidential interview disclosed that S5 immediately reported the incident, and an SIR was completed and sent to all appropriate parties including CCL. Another confidential interview disclosed that C1's CSW was never made aware of the incident. LPA did not obtain any further information. Based on interview and record review, the preponderance of evidence standard has been met and the Department has determined that staff did not administer medication as prescribed. Therefore, the allegation is substantiated. The facility is being cited for the violation of Title 22, Division 6, Chapter Article 06, Continuing Requirements, Health Related Services 80075 (b)(5)(B). (See LIC 9099D) An exit interview was conducted. A copy of this report and appeal rights were explained and given to Facility Manager, Steven Hooks.

Investigation Findings:
13On 03/24/2024, at 11: AM, Licensing Program Analyst (LPA) Maya Chavez arrived at Guiding Light Home for Boys #2 and met with Facility Manager, Steven Hooks to deliver the investigative finding regarding the above allegation involving client 1 (C1) and the facility staff. On July 17th, 2024, Community Care Licensing (CCL) received a complaint alleging that staff did not administer medication as prescribed. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Maya Chavez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 03/24/2025

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Facility Manager- Steven Hooks


raw_content:
Narrative:
On July 24, 2024, at 9:51AM, LPA B. Aborchie arrived unannounced to Guiding Light Home for Boys #2 to initiate the investigation. LPA Aborchie conducted a health and safety inspection with facility manager (S1). No immediate safety hazards observed at this time of inspection. In addition, LPA M. Chavez obtained client roster, copies of Special Incident Reports (SIR's), Medical Logs, and other pertinent documents to the investigation. In addition, LPA Chavez interviewed clients 1-4 (C1, C2, C3, and C4), staff 1-4 (S1, S2, S3, and S4), and C1's County Social Worker (CSW) as listed on the Confidential Names List (LIC 811) LPA was unable to interview S5 due to S5 no longer being employed at the facility. In regard to the allegation that staff are not properly trained and staff falsified medication log, it was specifically reported that the facility did not do a proper medication training and that staff members are constantly making mistakes with medications. In addition, it was reported that when S5 mistakenly gave C1 the incorrect dosage that the facility manager tried to cover up the incident and fixed the Psychotropic Medication Administration Record (MAR) and told S5 to sign the MAR on 07/13/24. During multiple confidential interviews, it was disclosed that all staff are property trained to administer medication and fill out MARs prior to working at the facility with clients. Another confidential interview disclosed that it was unknown why S5 crossed out their initials on the MAR but the MAR was never tampered or falsified with to cover up the incident by facility manager. Another confidential interview disclosed that after S5 gave the incorrect dosage to C1, S5 was written up and retrained. Multiple confidential interviews disclosed that staff have never given clients the incorrect dosage while administering medications. LPA did not receive further information. In regard to the allegation that the facility couch is unkempt, it was specifically reported that the couch at the facility is broken up into pieces and the wood is hanging out. During investigation, multiple interviews disclosed that they recalled getting new couches one day but never recalled a broken couch with pieces of wood sticking out. In addition, multiple confidential interviews disclosed that they didn't remember the couch being broken at all. Other multiple confidential interviews disclosed that when the couch did break a work order was placed promptly and the couch was removed from facility and replaced within reasonable time. Another confidential interview disclosed that the couch was broken on the backside, but wood was not sticking out. LPA received conflicting information. Based on interview and record review, the allegations that staff are not properly trained, facility couch is unkempt, and staff falsified medication log may have occurred, however, there was not a preponderance of evidence to support the alleged violations, therefore, the allegations are unsubstantiated at this time. An exit interview was conducted. A copy of this report and appeal rights were explained and given to Facility Manager, Steven Hooks.

Investigation Findings:
13On 03/24/2024, at 11: AM, Licensing Program Analyst (LPA) Maya Chavez arrived at Guiding Light Home for Boys #2 and met with Facility Manager, Steven Hooks to deliver the investigative finding regarding the above allegations involving client 1 (C1) and the facility staff. July 17th, 2024, Community Care Licensing (CCL) received a complaint alleging that staff are not properly trained, facility couch is unkempt, and staff falsified medication log. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Maya Chavez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 03/24/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
In regard to the allegation that staff are allowing clients to sleep on the couches, During the investigation confidential interviews stated that clients were sleeping on the couch by choice, however confidential interviews stated that clients are not sleeping on the couch. Confidential interviews indicated that each client has their own bed and sometimes they may fall asleep on the couch. Regarding the allegation that staff did not ensure plumbing was fixed, it was specifically reported that there was a leakage with the plumbing, and it was not repaired for a period. During the investigation, it was reported that there was a bathroom leakage, but it was repaired as soon as it was reported leaking. Other confidential interviews stated not being aware of any issues with the plumping. It was reported that staff were not administering medications to clients and that medications were missing. However, confidential interviews revealed that medications are administered to each client with proper documentation. It was also noted that one client's medication was not refilled because the JV-220 form had not been approved following the client's discharge from the Emergency Treatment Services (ETS). Additional confidential interviews indicated that clients have the right to refuse medication. No further information was received by the LPA regarding this matter. In regard to the allegation that due to lack of supervision, clients are physically assaulting other clients, confidential interviews reported that staff de-escalate altercations between clients whenever altercations occurred at the facility. A confidential interview disclosed that one previous staff member was not intervening properly during clients' altercation, therefore, that staff was terminated. Another confidential interview stated that they had observed only verbal arguments between clients, and staff would intervene. Finally, it was reported that the facility was dirty. During the investigation, confidential interviews indicated that the facility is cleaned by staff and maintenance personnel. On September 11, 2025, LPA observed that facility appeared time-worn; however, it was adequately maintained and clean. One confidential maintained that the facility appeared dirty. ... Based on confidential interviews, the allegations complaint that staff are allowing clients to sleep on couches, staff did not ensure plumbing was fixed, due to lack of supervision clients are physically assaulting other minors, and staff do not ensure the facility is clean may have occurred, however, there was not a preponderance of evidence to support the alleged violations. Therefore, the allegations are unsubstantiated at this time. An exit interview was conducted and a copy of this report along with appeal rights was provided to Facility Manager Steve Hooks.

Investigation Findings:
13On 10/17/2025 at 12:07PM Licensing Program Analyst (LPA) Claudia Aguilera arrived at Guiding Light Home for Boys #2 and met with Facility Manager Steve Hooks to deliver the findings on the above stated allegations. On 8/19/ Community Care Licensing received a complaint that staff are allowing minors to sleep on couches, staff did not ensure plumbing was fixed, staff are not giving minors medications, due to lack of supervision, minors are physically assaulting minors, and staff do not ensure the facility is clean. On 08/22/ LPA B. Aborchie initiated the investigation and conducted a health and safety inspection, no immediate deficiencies were observed. In addition, LPA C. Aguilera interviewed two clients, five staff and collected pertinent documents. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Abdoulaye Traore LICENSING EVALUATOR NAME: Claudia Aguilera LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 19-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION RIVERSIDE CRP RO, MAIN ST., SUITE FACILITY NAME: GUIDING LIGHT HOME FOR BOYS #2FACILITY NUMBER: VISIT DATE: 10/17/2025

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Facility Manager, Steve Hooks


summary: Facility Evaluation

raw_content:
Narrative:
On June 25, 2021 at 1: PM, Licensing Program Analyst (LPA) Cindy Hamilton conducted an unannounced case management inspection at the facility. LPA met with Administrator Georgina Doyle. The purpose of the case management inspection was to discuss the incident reported to Community Care Licensing on (CCL) on April 19, 2021. LPA was informed that the clients who were placed at the facility at the time of the incident are no longer at the facility. LPA conducted one staff interview on this date. An exit interview was conducted and a copy of this report was provided to Georgina Doyle

met_with: Georgina Doyle, Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On July 28, 2021 at 10: AM, Licensing Program Analyst (LPA) Cindy Hamilton conducted an unannounced case management inspection at the facility. LPA met with Facility Manager Martin Morales. The purpose of the case management inspection was to discuss an incident that occurred on or around 04/19/2021 and was reported to Community Care Licensing on (CCL). LPA conducted one staff interview on this date. An exit interview was conducted and a copy of this report was provided to facility manager


summary: Facility Evaluation

raw_content:
Narrative:
On September 3, 2021 at 11: AM, Licensing Program Analyst (LPA) Cindy Hamilton conducted an unannounced case management inspection at the facility. LPA met with Administrator Georgina Doyle. The purpose of the case management inspection was to discuss an incident that occurred on or around 08/19/2021 and was reported to Community Care Licensing (CCL) on 08/24/2021. LPA conducted two staff interviews on this date. An exit interview was conducted and a copy of this report was provided to Administrator


summary: Facility Evaluation

raw_content:
Narrative:
On May 31, 2023, at 9:00 am, an unannounced annual inspection was conducted by Licensing Program Manager (LPM) Natasha Dunlap, and Licensing Program Analyst (LPA) Erika Thomas. The facility was toured inside and out at 10:20 am with facility manager (FM), Helena Ellis and Residential Counselor Jaymina Ranson. There are currently five clients in placement. At the beginning of inspection there were no clients on grounds and 2 client's arrived during the inspection. Bedrooms are set up so there is two clients per room and one client per bed. There is adequate shelf and closet space for client's belongings. The bathrooms were observed to be clean and in good repair. The hot water in the client master restroom was measured to be 120 degrees Fahrenheit. All hazardous items have been properly made inaccessible to areas where clients will have access. The medications and sharp knives are inaccessible and stored in a locked hallway closet downstairs near front door. Cleansers/chemicals are locked and stored in a cabinet in the staff office. The facility's smoke detectors and carbon monoxide detector were checked and were operable. There are no guns or weapons in the facility as stated by FM. All Client bedrooms have proper window screens, and they are in good condition. The following required posted items were observed accessible to clients: fire evacuation procedures, facility disaster plan, personal rights, and foster care ombudsman poster. LPA and LPM observed a minimum 7-day non-perishable and a 2-day perishable supply of food. There was a variety of snacks available for clients as well. The facility outside grounds was also inspected and it was observed to be clean, and the landscape well maintained. Emergency exits were free from obstruction. There is no swimming pool located on the facility grounds. During the time of the inspection LPM and LPA began reviewing five personnel files and completed one client interview. At this time an annual continuation inspection will need be conducted on a later date. A copy of this report was provided to Helena Ellis Facility Manager.

met_with: Helena Ellis Facility Manager


summary: Facility Evaluation - 1 deficiency

raw_content:
Narrative:
On June 5, 2023, at 8:30 am, an unannounced continuation annual inspection was conducted by Licensing Program Manager (LPM) Natasha Dunlap, and Licensing Program Analysts (LPA) Erika Thomas. During time of inspection LPA and LPM reviewed five client records and completed reviewing staff files. LPM and LPA interviewed two staff and one client who were present during the time of inspection. Staff files were reviewed to ensure they contain the required documentation per Title Regulations and Interim Licensing Standards (ILS). All appropriate personnel who require caregiver background checks have received criminal record and child abuse index check clearances. Based on review of five staff files and five client files, facility cited for title California Code of Regulation (CCR) section 80070(d) Client Records and Interim Licensing Standards (ILS) 87026(c) Safeguards forr Cash Resources, Personal Property, and valuables (see LIC 809-d). A copy of this report was reviewed and given to Administrator Georgina Doyle, along with the confidential names list (LIC 811), LIC 809-d and appeal rights.

Deficiencies:
80070(d): Client Records

(d) All client records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements