summary: Facility Evaluation

raw_content:
Narrative:
On June 14 , 2024, at 11:01am Licensing Program Analyst (LPA), Nicole Strickland, met with Maywright Group Home, Administrator, Jerome Jordan, to deliver a case management deficiencies report. Information obtained by Community Care Licensing (CCL) revealed a concern regarding documentation on Child #1 (C1)'s Psychotropic Medication Administration Record (PMAR). When reviewing the PMAR for C1, LPA observed 34 refusals to take medication made by C1 and documented on the PMAR during the months of April and May 2024. LPA observed that C1 was administered the medication 23 times during April and May 2024. According to the Centrally Stored Medication and destruction record completed by the facility C1 started the medication on April 5, 2024. LPA observed and photographed the bubble pack on June 5, 2024, containing C1's medication which showed 19 pills still in the bubble pack not disbursed to C1. The number of refusals, the number of pills administered, and the number of pills left in the pack do not match. Additionally, while reviewing Child #2 (C2)'s PMAR for the month of June 2024, LPA observed the PMAR to note C2 was absent without authorization on 6/1/2024, 6/2/2024 and 6/3/2024 during the time C2 was to be assisted with C2's pm medication. LPA conducted a record review and was only able to obtain one incident report dated 6/1/2024, noting C1's absence without permission being submitted to CCL, on June 5, 2024. As of 6/13/2024 no documentation was able to be located as being submitted to CCL for C2's absence without permission for absences dated 6/2/2024 and 6/3/2024. The facility is being cited for violation of Interim Licensing Standards (ILS) 87070(b)(14)(H) Children's records (b)(14)(H) Staff initials for each time a psychotropic medication is taken by a child, as an indication that they supervised the child self-administering their psychotropic medication. The facility is also being cited for violation of California Code of Regulations (CCR) regulation 80061(b) Reporting Requirements (b) Upon the ****** occurrence, during the operation of the facility, of any of the events specified in (1) below, a report shall be made to the licensing agency within the agency's next working day during its normal business hours. In addition, a written report containing the information specified in (2) below shall be submitted to the licensing agency within seven days following the occurrence of such event. A copy of the report was discussed and provided along with appeal rights to Maywright Group Home, Administrator, Jerome Jordan.


state: CA

facility_name: MCKINLEY CHILDREN'S CENTER, INC.

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
However, C1 stated that no one was around or present to witness the altercation. Interviews conducted with S1 and S2 who were identified as being on duty the day documented of incident occurring stated that no altercation transpired between staff and C1. S1, S2 and S5 had similar statements in stating that C1 was being disruptive and was trying to fight another client. S1 and S2 were called to assist in de-escalating C1; S1 and S2 walked C1 out of the cottages as C1 informed them that he needed space. However, C1 kept hopping back and forth over fence until calmed and ready to come back into the cottage to go to bed. Interviews conducted with C2-C4 did not recall or state that any children were aware of any staff punching C1 or staff sitting on C1. Additionally, interviews conducted with S3 and S4 stated that they were unaware of any incidents like this occurring and were unaware of children having any issues with staff. Interviews conducted with children and staff did not provide any specific information or details related to incident. Documents reviewed did not depict any form of abuse occurring or abuse of a child being punched or sat on. Based on the information gathered, although the allegation may have happened or is valid, the preponderance of evidence to prove the allegation was not met, therefore the allegation is unsubstantiated. An exit interview was conducted. A copy of this report Confidential Names Form and Appeal Rights were provided to the facility representative via electronic mail. There were no deficiencies cited during this tele-inspection.

Investigation Findings:
13On 5/06/ Licensing Program Analyst (LPA) Dawn Mahecha telephoned the McKinley for the purpose of concluding the above complaint investigation. LPA spoke with Program Manager Lamont Landers regarding the findings to the above identified allegations. LPA informed manager of findings and informed him that LPA would email a copy to Director Patricia White for review and signature. Investigation consisted of the following: On 12/31/ LPA conducted 10-day inspection to facility, interviewed Administrator and requested documents (see LIC 811 confidential names, dated 12/31/20). Additionally, between 04/07/21-4/21/ LPA Elnora Smith interviewed five (5) staff including the facility manager and four (4) children (C1-C4). On 4/22/ LPA Mahecha reviewed interviews and information provided. Investigation revealed the following: It was alleged that staff punched child in the face and staff member sat on child. Interviews conducted with C1 stated that a fight occurred last year in December with S2. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Dawn Mahecha LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 05/06/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

met_with: Lamont Landers, Program Manager/ Patricia White

complaint_status: unsubstantiated


raw_content:
Narrative:
On 05/05/2021, the Department received a complaint alleging that staff did not prevent youth from AWOL's. LPA conducted interviews with four (4) staff whom witnessed the event and three (3) youths. Staff denied the allegation. Based on interviews conducted with staff it was revealed that multiple youth ran away on 04/27/21 and staff did try to prevent youth from leaving the facility by counseling youth not to leave and by following them off campus until they lost visual. Also, that staff does not use physical restraints on the youth when they ran away from the facility. Based on interviews conducted with youth it was revealed by two youths that staff did try to prevent youth from leaving the facility; however, one youth stated that staff did not try to stop youth from leaving. Based on conflicting statements this allegation could not be corroborated. It was alleged that staff did not prevent self-harming behavior while minor was in care. The facility staff denied the allegation. Based on interviews conducted with staff whom witnessed this incident it was revealed that on 04/28/21 during a meeting with staff the youth grabbed a pair of scissors, ran out of the office and left the facility. Interviews revealed that staff followed behind youth and alerted the San Dimas Sheriff's Department about youth making self-harming statements and having in possession a pair of scissors. Consequently, the youth was found by the San Dimas Sheriff's Department and was hospitalized and placed on a psychiatric hold for making self-harming statements. LPA interviewed the placement agency social worker whom indicated that the incident was reported timely and did not have any safety concerns with facility staff. Based on interviews conducted, one youth stated that staff did not try to prevent youth from self-harming and the other two youth disclosed that staff did call the police to report the youth had a pair of scissors. Based on conflicting statements this allegation could not be corroborated. It was alleged that staff made inappropriate comments towards minor. The facility staff denied this allegation. Based on interviews conducted with staff whom were present it was revealed that no one witnessed or heard a staff make inappropriate comments towards minor in care. It was revealed by youth that inappropriate comments were made by staff on 04/28/21 but that no one else witnessed it. Based on interviews conducted with youths it was revealed that one is affirming inappropriate comments were made and the other two denied witnessing or having heard any staff make inappropriate comments. Throughout, the interviews LPA observed conflicting statements regarding this allegation and was unable to corroborate whether the allegation was true. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the above allegation{s} did or did not happen, therefore, the above allegations are being closed UNSUBSTANTIATED. No deficiencies were cited during this inspection. An exit interview was conducted and copy of this report was provided at the time of visit.

Investigation Findings:
13On 09/17/2021 at 10:00AM, Licensing Program Analyst (LPA) Janeth Chavez conducted a follow up inspection for the purpose of providing findings for the above complaint allegations. LPA spoke with Patricia White, Director. During the investigation, LPA conducted interviews with Reporting Party, Program Administrator on 05/07/21. Director was interviewed on 09/17/21. Also interviews were conducted with C1 on 05/20/21 & 09/17/21, with C2 on 05/20/21, and attempted to interview C3 & C4, S2 & S3 on 09/17/21 and County Social Worker on 05/20/21. Additional Interviews were conducted on 10/07/21 with S4 and S5 and attempted to interview S6 & S7. (Please refer to Confidential Names List dated 10/07/21). During the inspection LPA requested and obtained copies of the Client's Roster, LIC 500, Needs and Services Plan (NSPs), Social Worker Case Notes, & Special Incident Reports. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Janeth Chavez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 09/17/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Patricia White


raw_content:
Narrative:
Based on the interviews, the allegations are found to be unsubstantiated. Although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove the allegations During the exit interview copies of LIC9099, LIC9099C, LIC811, and Appeals rights were discussed with the Name and position. There were no deficiencies cited.

Investigation Findings:
13On September 28, 2021, at 11:57 am Licensing Program Analyst (LPA) Belinda Gilmer made an unannounced complaint visit to the above facility and met with Assistant Director, Patricia White. The purpose of the visit was to deliver the findings of the above complaint allegation. During the investigation, LPA Gilmer interviewed the complainant on 08/04/21, on 08/05/21, the alleged victim's County Social Worker on 08/20/21, LPA interviewed the facility staff mentioned in this complaint and the alleged victim on 09/08/21. The allegation that a facility staff did not allow the minor to return to the facility. Those interviewed provided different accounts of the incident and inconsistent statement regarding the allegation. LPA was unable to collaborate whether the allegation was true. It was reported during the investigation process that the foster child has made false allegations in the past to avoid getting in trouble. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Belinda Gilmer LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 09/28/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


summary: Complaint Investigation - Substantiated - 1 deficiency

raw_content:
Narrative:
Continue from page 1 . . . Statements obtained from the interviews conducted with staff revealed that a client pulled down his pants and exposed his buttocks briefly to another client while out in the facility field. Staff (S1) which was the assigned staff to the clients stated that she had the door open to keep a visual on the client and asked another staff to watch the clients while she took a restroom break. S1 stated that she had radio other staff (campus supervision) for assistance but never got a reply, S1 stated that she was not sure who heard the call for assistance. Staff (S5) stated that S1 asked him for a restroom break and asked him to watch the clients and watched the clients in the cottage but S1 never disclosed that the other clients were out in the field. Other staff interviewed indicated that S1 did not radio the other staff for assistance. The confidential interviews indicated that the a client pulled down his pants and flashed another client while out in the field. The confidential interviews indicated that there was other staff around but the clients did not have direct supervision. The facility management provided video surveillance footage where the client is seen going in and out of the cottage and S1 followed him outside the cottage door, turned around, wrote something and went inside the cottage. The staff (S1) is seen coming back to the outside of the cottage after a few minutes. Based on the staff statements, confidential interviews, records reviewed and video footage it was determined that the clients were left without direct supervision by the assigned staff, therefore, the allegations are found to be substantiated. A substantiated finding means that the preponderance of evidence standard has been met and the allegations are found to be true. Exit interview completed. The following deficiencies cited and a copy of this report and appeal rights were left with facility representative mention above. End of report.

Investigation Findings:
13On October 28, 2021, Licensing Program Analyst (LPA) Heriberto Perez conducted a follow-up complaint inspection to the above facility and met with Patricia White, Program Director. The purpose of the visit was to deliver the finding for the above complaint allegation. During the course of investigating the allegation, LPA Perez conducted interviews with three staff and one client on October 07, 2021, LPA conducted interviews with two clients on October 18, 2021, LPA conducted an interview with one staff via telephone on October 19, 2021 and LPA conducted an interview with one staff via telephone on October 21,2021 (see Confidential Names LIC 811 dated October 31, 2021). LPA analyzed pertinent documents such as client's case notes, special incidents reports and need and services plan. It was alleged that a STRTP minor had an inappropriate interaction with another minor while in care. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Heriberto Perez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 10/28/2021

Deficiencies:
00781: 1
2
3
4
5
6
7POC: S1's is not longer working for the facility as of 10/07/21.  In addition, the facility will conduct staff re-training regarding care and supervision.

met_with: Patricia White, Program Director

complaint_status: SUBSTANTIATED

title:
2
3
4
5
6
780078 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the client's needs.

This requirement is not met as evidence by


summary: Complaint Investigation - Unsubstantiated

raw_content:
Narrative:
It was reported that clients daily meals are being skipped, food being provided to clients is spoiled, staff allow a client to bully other clients, and staff bully those clients when they make complaints. The Program Director at the facility, including staff workers who were mentioned or identified in the referral denied the allegations that meals provided to clients are skipped and food is spoiled. Staff workers were consistent and stated that all meals and snacks are prepared daily in the primary kitchen, including cottages having their own refrigerator with access to other fresh foods and snacks. Staff reported that clients are not allowed to physically assault other clients and will take appropriate action to control client(s) behavior. Staff working denied that they will bully those clients that wish to file a grievance towards anyone and stated that they will assist those clients in completing the form. In confidential interviews, statements obtained could not corroborate the allegations reported. One client stated that was one incident (no date provided) when his meals were skipped but then stated that facility cottage provided him with other options to have his meal after returning late in the evening from school. Other clients stated that meals are being provided without being skipped. On the matter of food is old or spoiled, two clients reportedly observed some juices/drinks in the cottage refrigerator past their "use by date" for consumption, other clients had no concerns. It was reported that staff are allowing clients to bully their peers by placing them in a choke hold or headlock. The one focused client who was identified as the minor who uses choke holds and headlocks towards his peers admitted to playfully being rough using headlocks and not choke holds. The focused client admitted to bullying others in the past. One client disclosed that he once told a staff working that the focused client plays to rough. Other clients denied that the allegation and stated that everyone plays rough and defines this as "horse playing". All clients stated that staff will normally react quickly to clients when that misbehave or when they exhibit aggressive behavior with their peers. Clients also denied that a client was physically assaulted specifically on 09/06/2021 that resulted in having a bloody nose while playing on the water slide. The clients denied the allegation, one client who had a bloody nose stated that it was accident. The facility provided a copy of the special incident report (SIR). Clients denied that staff will bully those clients who file a grievance about their treatment. Individual identified as other who provided information about the allegations could not be contacted or located and therefore no statement was obtained. The county referral dated 09/06/2021 that is associated to this complaint investigation was not investigated by the county but was evaluated out for review. Therefore, the above allegations are determined unsubstantiated at this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged abuse occurred. An exit interview was conducted and copy of this report was provided to the facility representative for review and signature. No deficiencies were cited at this time.

Investigation Findings:
13On 12/20/21 at 10: AM, Licensing Program Analyst (LPA) Joseph Vargas conducted a follow-up inspection for the purpose of providing findings for the above complaint. LPA met with Ms. White, Program Director. During the course of the investigation, LPA conducted in-person visits and telephone interviews with five staff workers, three clients on 09/08/2021, two clients on 9/10/2021, including multiple attempts to contact one county social worker (reference confidential names list LIC811 dated 12/20/2021. During the inspection LPA requested for review and obtained copy of the client's documents: client's needs and services plan and special incident reports (SIR), client roster, and current facility personnel report (LIC 500). There were no complaint related county documents and reports for review. On 09/07/2021, the Department received a complaint alleging personal rights violations by staff working at the facility. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Joseph Vargas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 12/20/2021

met_with: Ms. White, Program Director


raw_content:
Narrative:
It was alleged that a facility client sustained a finger fracture from being pushed by another client. The investigation revealed that while the client was speaking with his mother on the phone, another client engaged him in a verbal dispute that escalated into a physical altercation resulting in the client being pushed and falling to the ground sustaining an injury to his finger. Confidential statements obtained indicated that the client who sustained the injury was prone to engage in fights with other clients without provocation resulting in other clients retaliating against him, and some fights occur suddenly whereby staff are unable to prevent the fights due to the sudden nature. The biological parent of the client who sustained the injury did not want her child interviewed regarding the allegation. Based on the information gathered, the allegation is unsubstantiated as the preponderance of evidence to prove the allegation was not met although the allegation may have happened or is valid. A copy of this report, Confidential Names Form and Appeal Rights were provided to the facility representative. There were no deficiencies cited during this inspection. It was alleged that a facility client was sexually abused by another client at the facility due to neglect and lack of supervision. The investigation revealed that two facility clients engaged in a sexual interaction behind stage curtains in the recreational building while under the supervision of a facility staff. The sexual activity was discovered by another facility client who reported it to the staff. By the time the staff walked up to the stage area, both clients were securing their pants. The client who reported the incident to staff refused to make any statements to Investigator Spindola, but the staff told Investigator Spindola that the client told him that the two clients were having a sexual encounter behind the stage curtains. Confidential statements obtained from one of the facility clients indicated that the sexual abuse occurred, and he screamed for help during the incident but the staff was not in the immediate vicinity according to the client. The biological parent of the other client did not want her child interviewed regarding the allegation. Based on the fact that the facility staff allowed the clients to play behind a closed curtain for an undetermined amount of time, and the fact that this is the third similar incident that occurred in a couple of months, the allegation is substantiated. Based on the information gathered, the preponderance of evidence to prove the allegation was met, therefore the allegation is substantiated per California Code of Regulations Title 22 - refer to LIC9099-D for deficiencies. Per the new Civil Penalty laws, Health and Safety (H&S) Code section 1548(E), an Enhanced Civil Penalty (ECP) determination is pending due to the substantiated allegation. If an ECP is warranted, a Community Care Licensing (CCL) representative will return to the facility to deliver the penalty assessment. A copy of this report, Confidential Names Form, LIC 9099-D for deficiency and Appeal Rights were provided to the agency representative.

Investigation Findings:
13On December 28, 2021 at 1: PM, Licensing Program Analyst (LPA) Joshua Rarela conducted a follow-up complaint inspection to deliver the findings of a complaint investigation concerning the allegation above. The complaint was investigated by Community Care Licensing, Investigations Branch, Investigator Olivia Spindola. LPA Rarela met with the facility representative named above and discussed the findings. During the course of the investigation, Investigator Spindola interviewed facility clients on 9/8/21, 11/15/21, 12/2/21 , facility director on 9/8/21, 10/12/21 and 12/6/21, facility cottage manager on 10/12/21, facility counselor on 10/12/21, biological parents of facility clients on 11/24/21 and 12/2/21, facility case manager on 12/2/21, and facility campus supervisors on 12/6/21; Investigator Spindola also reviewed documents on 9/9/21, 11/12/21, 11/15/21, 11/21/21 including medical records, police reports, incident reports and facility client case plans. (CONTINUED) SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Joshua Rarela LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: 191502075

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Lamont Landers, Program Support Manager


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
It was alleged that a facility client was sexually abused by another client at the facility due to neglect and lack of supervision. The investigation revealed that two facility clients engaged in a sexual interaction behind stage curtains in the recreational building while under the supervision of a facility staff. The sexual activity was discovered by another facility client who reported it to the staff. By the time the staff walked up to the stage area, both clients were securing their pants. The client who reported the incident to staff refused to make any statements to Investigator Spindola, but the staff told Investigator Spindola that the client told him that the two clients were having a sexual encounter behind the stage curtains. Confidential statements obtained from one of the facility clients indicated that the sexual abuse occurred, and he screamed for help during the incident but the staff was not in the immediate vicinity according to the client. The biological parent of the other client did not want her child interviewed regarding the allegation. Based on the fact that the facility staff allowed the clients to play behind a closed curtain for an undetermined amount of time, and the fact that this is the third similar incident that occurred in a couple of months, the allegation is substantiated. Based on the information gathered, the preponderance of evidence to prove the allegation was met, therefore the allegation is substantiated per California Code of Regulations Title 22 - refer to LIC9099-D for deficiencies. Per the new Civil Penalty laws, Health and Safety (H&S) Code section 1548(E), an Enhanced Civil Penalty (ECP) determination is pending due to the substantiated allegation. If an ECP is warranted, a Community Care Licensing (CCL) representative will return to the facility to deliver the penalty assessment. A copy of this report, Confidential Names Form, LIC 9099-D for deficiency and Appeal Rights were provided to the agency representative.

Investigation Findings:
13On December 28, 2021 at 1: PM, Licensing Program Analyst (LPA) Joshua Rarela conducted a follow-up complaint inspection to deliver the findings of a complaint investigation concerning the allegation above. The complaint was investigated by Community Care Licensing, Investigations Branch, Investigator Olivia Spindola. LPA Rarela met with the facility representative named above and discussed the findings. During the course of the investigation, Investigator Spindola interviewed facility clients on 9/8/21, 11/15/21, 12/2/21 , facility director on 9/8/21, 10/12/21 and 12/6/21, facility cottage manager on 10/12/21, facility counselor on 10/12/21, biological parents of facility clients on 11/24/21 and 12/2/21, facility case manager on 12/2/21, and facility campus supervisors on 12/6/21; Investigator Spindola also reviewed documents on 9/9/21, 11/12/21, 11/15/21, 11/21/21 including medical records, police reports, incident reports and facility client case plans. (CONTINUED) SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Joshua Rarela LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 12/28/2021

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


raw_content:
Narrative:
It was alleged that a facility client was sexually abused by another client at the facility due to neglect and lack of supervision. The investigation revealed that two facility clients became involved in sexual activities on two occasions during the month of June 2021 while unsupervised behind facility buildings. The incidents became known when the client who was sexually abused informed another client who then reported to staff. The facility incident report was obtained in this investigation. Confidential statements obtained from one of the facility clients indicated that the sexual abuse occurred. Based on the information gathered, the preponderance of evidence to prove the allegation was met, therefore the allegation is substantiated per California Code of Regulations Title 22 - refer to LIC9099-D for deficiencies. Per the new Civil Penalty laws, Health and Safety (H&S) Code section 1548(E), an Enhanced Civil Penalty (ECP) determination is pending due to the substantiated allegation. If an ECP is warranted, a Community Care Licensing (CCL) representative will return to the facility to deliver the penalty assessment. A copy of this report, Confidential Names Form, LIC 9099-D for deficiency and Appeal Rights were provided to the agency representative.

Investigation Findings:
13On December 28, 2021 at 1: PM, Licensing Program Analyst (LPA) Joshua Rarela conducted a follow-up complaint inspection to deliver the findings of a complaint investigation concerning the allegation above. The complaint was investigated by Community Care Licensing, Investigations Branch, Investigator Olivia Spindola. LPA Rarela met with the facility representative named above and discussed the findings. During the course of the investigation, Investigator Spindola interviewed a facility cottage manager on 10/12/21, facility director on 10/12/21, and facility clients on 12/2/21 and 12/7/21; Investigator Spindola went to the last known address of a facility client on 12/2/21 and 12/7/21 and attempted to telephone the client's last known contact information on 12/6/21 and 12/7/21 but was unable to make contact. Investigator Spindola also reviewed documents on 9/9/21 including placing agency records, incident reports, and Needs and Services Plans of clients; Investigator Spindola requested police reports which were not received at the conclusion of this investigation. (CONTINUED) SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Joshua Rarela LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: 191502075

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


raw_content:
Narrative:
It was alleged that youth was raped by another youth in care and staff was abusive towards youths in care. There were no incident or complaint reports found regarding the identified youths and two identified staff (by first name only) named on the complaint. There were similar historical allegations already addressed by the Department and the facility during the periods of occurrence, but it involved different youths and staff. LPA interviewed one identified staff who was unable to recall the identified youths. LPA made several attempts to locate the other identified staff, but all attempts were unsuccessful. Based on information obtained during the investigation, the allegations are unsubstantiated. Although the allegations may have happened or are valid, the preponderance of evidence to prove the allegations was not met. A copy of this report, Confidential Names Form and Appeal Rights were provided to the facility representative. There was no deficiency citation issued.

Investigation Findings:
13On August 22, 2022 at 10: AM, Licensing Program Analyst (LPA) Irene Yamamoto conducted a complaint inspection at the foster family agency to deliver the finding of the allegations. LPA met with the facility representative named above. The allegations were investigated by Investigations Branch (IB) Investigator Lorraine Patterson and the undersigned LPA. The complaint alleged that the allegations occurred on or around 2006. Investigator Patterson made several attempts to obtain statements from the alleged victims/youths by phone, contact letters and other IB databases but all attempts were unsuccessful. The youths and staff files were no longer available for review. Historical records were reviewed such as, but not limited to, incident reports, placement history of youths, history of complaints of the facility and placement agency and law enforcement reports. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Irene Yamamoto LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 08/24/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Patricia White, STRTP Director


raw_content:
Narrative:
Page The Department received a complaint alleging clients in placement engaged in sexual acts while at the facility. The investigation revealed two clients left a scheduled swimming activity and began wandering around the facility, unsupervised by staff. Later that day, clients were observed behind a cottage by staff and, when asked what they were doing, disclosed they attempted to engage in consensual sexual acts. Statements obtained from confidential interviews conducted revealed the clients attempted sexual acts three times, throughout the facility. Per the facility incident report, the clients are observed on video without staff supervision for approximately twenty-two (22) minutes. There is a total of eight (8) non-consecutive minutes where video visual of youth is lost. The incident report states the clients are first observed at 2: PM walking towards the dining hall. However, information gathered from confidential interviews conducted revealed the initial incident occurred in the restroom near the swimming pool while the swimming activity was taking place, indicating the clients were unsupervised prior to what is observed via video footage. Statements obtained from confidential interviews conducted revealed youth are knowledgeable of camera locations on campus and, capable of evading them if necessary. Records obtained during the investigation revealed two staff were issued written warnings due to the incident. The written warnings state the staff failed to follow facility supervision protocol resulting in minors engaging in inappropriate acts. Based on information gathered from interviews conducted and record review the allegation is substantiated, the standard of the preponderance of evidence has been met. The facility is cited for violation of Interim Licensing Standards (ILS) Article 06 87065.2(b)(1) Personnel Duties. Record review and information obtained from interviews conducted confirm two clients engaged in sexual acts due to lack of staff supervision. Exit interview conducted. A copy of this report, LIC9099D, Confidential Names form LIC811 dated 11/30/22 and appeal rights were given to the above mentioned facility representative. Per the new Civil Penalty laws, Health and Safety (H&S) Code section 1548(E), an Enhanced Civil Penalty (ECP) determination is pending due to the substantiated allegation. If an ECP is warranted, a Community Care Licensing (CCL) representative will return to the facility to deliver the penalty assessment.

Investigation Findings:
An unannounced inspection was conducted by Licensing Program Analyst (LPA) Christopher Larios on 11/30/22 at 10: AM. During the inspection LPA Larios met with Administrator Patricia White. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegation. During the course of the investigation LPA Larios conducted a record review on 04/26/22 and obtained copies of, but not limited to, client roster, incident reports, needs and service plans, staff roster and contact information, staff training records. In addition, LPA Larios conducted interviews with two clients on 04/26/22, one staff on 04/26/22 and one staff on 11/04/22. On 11/04/22, LPA Larios obtained a transcript of the placing agency investigation. (Reference Confidential Names form LIC811 dated 11/30/22) SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 11/30/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


raw_content:
Narrative:
cont.# S1 is seen talking to C1. S1 walks towards the outside of the Cottage and C1 follows him. Once outside, S1 makes a hand move with his left hand signaling away from the Cottage. C1 starts to follow S1, but C1 turns around and walks into the Cottage, and S1 turns around too and walks into the Cottage. Once inside the Cottage S1 and C2 exchange words, C1 walks into the Cottage office followed by S1 and Staff Ref #2 (S2). The angle of the camera does not allow to see what happened inside the office. Minutes later C1, S1 and S2 exit the office, and S1 and C1 exit the Cottage. Once outside the Cottage S1 walks away from the Cottage and C1 follows S1 and C1 charges at S1. S1 turns around, grabs C1 and takes him to the ground. Once on the ground S1 is on top position restraining C1, S1 places his left arm around C1's neck in a choke hold position and restrains C1 from moving for a few seconds. In the video recording C1 is seen taping on the ground with his right hand, according to C1's statement, he was having difficulty to breath. Child Ref #2 (C2) and S2 comes out of the Cottage and C2 exchange words with S1, while S1 is still restraining C1 on the ground. S1 releases C1, walks a few steps backwards, C1 gets up and walks towards S1, S1 punches C1 in the face with his right hand with a closed fist. Based on the statements obtained and review of video footage LPA Flores deemed the allegations substantiated. A finding that the complaint was substantiated means a complaint which has been investigated by the licensing agency, and as a result, a violation of regulations has been found. This is a violation of the regulations and the Health and Safety Code that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of those in care. LPA Flores cited 2 violations of regulation Type A. A copy of this report, appeal rights, citation page and LIC811 were provided to the facility representative. Exit interview conducted.

Investigation Findings:
13On December 15, 2022, at 9:15AM, Humberto Flores, Licensing Program Analyst (LPA), conducted a follow-up complaint inspection at McKinley Children's Center Short Term Residential Therapeutic Program (STRTP) to deliver the findings for the above complaint allegations. The initial information that the Department received reported that on 11/29/2022, around 11:40PM, an incident occurred between Staff Ref #1 (S1) (see Confidential Names form LIC811 dated 12/15/2022) and Child Ref #1 (C1) where S1 punched C1 in the face with a close fist. The whole incident was recorded in the surveillance video system of the facility. LPA Flores investigated the incident and interviewed C1, Program Director and a witness. A review of S1's employee and C1's file was conducted, and copies were made. What follows is what LPA Flores observed in the video recording from the facility, the video has no audio. On 11/29/2022, around 11:40PM, S1 and C1 were in the kitchen area of Fox Cottage. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Humberto Flores LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 12/15/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


raw_content:
Narrative:
On 10/12/22, the Department received a complaint reporting that C1 had exited the facility with two or three other clients. It was alleged that when the clients tried to go back into the facility, staff members would not let them go back in. Clients started kicking the door and hitting windows. It was alleged that staff corralled them and C1 was restrained resulting in scrapes/scars to his hand and some injuries/redness to his face. A review of incident reports revealed that on 9/26/22, C1 was placed in a 2-person standing restraint for less than a minute and transitioned to a 3-person floor restraint for 13 minutes due to C1's unsafe behavior (throwing objects at people, kicking, scratching, attempting to bite). Per Health Services Visit Report exam dated 9/26/22, client was observed with unlabored breathing throughout witnessed restraint and was not observed to be in medical distress. Staff/nurse did not observe any broken skin or injuries. LPA also reviewed several other incident reports involving restraints applied to C1 lasting from 3 minutes to 15 minutes. All staff interviewed denied inappropriately restraining C1 indicating that they follow Pro-Act intervention procedures at all times and properly document each incident involving restraint. Based on interviews and record review, It cannot be determined whether C1 was inappropriately restrained at any time while placed at the facility. Therefore, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove the allegation. Appeals rights were provided and discussed with the facility representative mention above. There were no deficiencies cited.

Investigation Findings:
13On January 26, 2023 at 11: AM Licensing Program Analyst Larry Cabral (LPA) conducted a follow-up inspection for the purpose of providing findings for the above complaint allegations. LPA Cabral met with the STRTP Director Patricia White. During the course of the investigation, LPA Cabral interviewed two facility staff on 10/19/22, one facility staff on 12/28/22 and another facility staff on 1/19/23. LPA interview one client on 10/25/22 and attempted to interview two clients on 1/13/23 (see Confidential Names Form LIC 811 dated January 26, 2023). LPA Cabral interviewed one county social worker (CSW) on 10/25/22. LPA reviewed incident reports and health services visit forms. LPA reviewed the other agencies investigative report on 1/23/23. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Larry Cabral LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 01/26/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Patricia White, Director


raw_content:
Narrative:
On 10/12/22, the Department received a complaint reporting that C1 had exited the facility with two or three other clients. It was alleged that when the clients tried to go back into the facility, staff members would not let them go back in. Clients started kicking the door and hitting windows. One of the clients had their cell phone and called stating they were hungry and were not allowed back in the home. A review of incident reports revealed that on 9/26/22 child was asked to "take space" outside of the cottage due to disrupting the cottage by throwing food and objects at his peers and staff. When child attempted to go back into the cottage, staff directed the child to remain outside until he de-escalates. A staff member told Child Welfare Staff that they did not allow the child back inside due to his unsafe behavior. Another staff told LPA Cabral during an interview that C1 was kept outside and not allowed to go into the facility. Another staff stated if clients continue to de-escalate, staff asks them to take some space and relax before coming back into the facility. There are also statements regarding client/s not being allowed to go back to the cottage until a self-search is completed. Although staff's intention is to keep the client safe by not allowing him to go back into the facility until he's calm and de-escalated, it is determined that this approach is not in line with trauma informed care practices. In addition, the placement agency has expressed concerns about the child's treatment plan not being followed which resulted in the child being removed from the facility. Based on the information gathered, the allegation is SUBSTANTIATED. Based on interviews and records review the preponderance of evidence standard has been met and the Department has determined the allegation facility staff denied minors access to the facility is Substantiated. This poses an immediate Health, Safety, or Personal Rights risk to children in care. The Facility is being cited STRTP Interim Licensing Standards (ILS) Article 06, 87072(c)(11) Personal Rights. Appeals rights were provided, and a copy of the report and LIC 9099-D has been provided to the STRTP representative mentioned above

Investigation Findings:
13On February 7, 2023 at 11: AM Licensing Program Analyst Larry Cabral (LPA) conducted a follow-up inspection for the purpose of providing findings for the above complaint allegations. LPA Cabral met with the STRTP Director Patricia White. During the course of the investigation, LPA Cabral interviewed two facility staff on 10/19/22, one facility staff on 12/28/22 and another facility staff on 1/19/23. LPA interview one client on 10/25/22 and attempted to interview two clients on 1/13/23 (see Confidential Names Form LIC 811 dated February 7, 2023). LPA Cabral interviewed one county social worker (CSW) on 10/25/22. LPA reviewed incident reports and health services visit forms. LPA reviewed the other agencies investigative report on 1/23/23. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Larry Cabral LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 02/07/2023

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:


summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Narrative:
Page The Department received a complaint alleging a staff inappropriately restrained a client by placing the client's hands behind his back and bending his wrists Due to the restraint the client allegedly sustained a busted lip and a cut in his mouth. In addition, the complaint alleges staff curses at clients and staff did not allow a client to contact the child abuse hotline. Staff denied the allegations. Record review revealed the alleged inappropriate restraint was documented by the facility on an incident report. The incident report indicates the client was placed in a floor restraint after attempting to release himself form standing restraint and spitting at staff. At the conclusion of the restraint the client was transported to Health Services for evaluation. The Health Services report stated the client was observed with a small abrasion to the right side of the upper lip and swelling on the left side of the upper lip. Statements obtained from interviews conducted with staff revealed there were no witnesses who observed use of an illegal restraint during the incident. In addition, interviews conducted with staff revealed the restraint occurred in an area monitored by camera and footage was reviewed by supervisors. After reviewing the footage, there was no disciplinary action taken against the staff. Statements obtained from confidential interviews conducted alleged staff uses profanity towards clients. Statements obtained from interviews conducted with staff revealed the accused staff got along well with clients and was not observed directing profanity at clients. The accused staff denied receiving disciplinary action or counseling for using profanity with clients. Statements obtained from confidential interviews conducted revealed a staff did not allow a client to contact the child abuse hotline to file a report. Statements obtained from interviews conducted with staff revealed all clients are allowed to use a phone in the staff office unless otherwise notified by the client's social worker. Statements obtained from interviews conducted with social workers revealed no concerns regarding the allegations. Based on information gathered from interviews conducted and records reviewed the allegations were unsubstantiated. Although the allegations may have happened or are valid the standard of the preponderance of evidence was not met. A copy of this report and confidential names form were given to the above mentioned facility representative. Exit interview conducted. No deficiencies were cited.

Investigation Findings:
On 03/30/23 at 12: PM, Licensing Program Analyst (LPA) Christopher Larios conducted a follow up complaint inspection. During the inspection LPA Larios met with Vice President (VP) Melissa Dailziel. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegations. During the course of the investigation LPA Larios conducted interviews with one client on 03/23/23, three placing agency social workers on 03/28/23 and three staff on 03/29/23. In addition, LPA Larios conducted a file review on 03/21/23. LPA Larios obtained copies of staff contact information, staff training records and quarterly reports, incident reports and a nurse visit record. LPA Larios also obtained a copy of the placing agency investigation narrative on 03/16/23. LPA Larios attempted to interview three clients on 03/24/23 and 03/27/23. Statements were not obtained from two clients due to clients declining an interview and the third client being on run away during the interview attempt. (Continued on Page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 03/30/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Melissa Dalziel


raw_content:
Narrative:
Page Staff denied the allegations. Director stated they had no knowledge of any incident involving staff and client. Client denied being hit by staff. Staff denied hitting client and stated client spilled soda on him as he was upset and didn't think much of it. Statements obtained from interviews conducted with social workers revealed no concerns regarding the allegations. Based on information gathered from interviews conducted and records reviewed the allegations were unsubstantiated. Although the allegations may have happened or are valid the standard of the preponderance of evidence was not met. A copy of this report and confidential names form were provided to the above mentioned facility representative. Exit interview conducted. No deficiencies were cited.

Investigation Findings:
On 04/18/23 at 11:00AM, Licensing Program Analyst (LPA) Pedro Ramos conducted a follow up complaint inspection. During the inspection LPA Larios met with Patricia White, Director. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegations. During the course of the investigation LPA conducted interviews with one client on 01/06/23, three placing social workers on 03/16/23 and two staff on 01/06/23. In addition, LPA conducted a file review on 01/06/23. LPA obtained copies of staff contact information, incident reports and client information. It was alleged staff hit minor in care and staff did not report an incident involving minor in care. (Continued on Page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Pedro Ramos LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 04/18/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
On 2/8/23 the Department received a complaint alleging C1 was injured while in care. It was alleged C1 was injured during an incident at the facility. The facility staff indicated three adults trespassed on to the campus and were being aggressive towards staff. The three adults were C2's family members who were looking for C2. During the incident C1 attempted to intervene and was hit and push by one of the adults. Staff indicated staff called law enforcement and attempted to de-escalate the adults. Staff told the adults that C1 was a minor and not an adult. Staff indicated staff did what they could to keep the clients safe and the adults were detained by law enforcement. Staff indicated C1 was seen by the facility nurse for sore ankle and mild headache. The nurse's report indicated C1 refused medical attention. LPA attempted to interview three clients however LPA was unable to obtain a statement from the clients. LPA interviewed C2 who refused to answer LPA's questions about the incident. LPA reviewed C1's county interview which indicated C1 went to help during the incident and was hit by one of the adults due to the adult mistaking C1 for an adult. LPA attempted to interview C1's CSW however LPA was unable to reach the CSW. LPA reviewed an incident report which indicated three adults trespassed onto the campus and while on campus C1 was hit by one of the adults. Staff attempted to de-escalate the adults and called law enforcement. LPA reviewed a video which showed the three adults recording themselves as they came on to the property. The other agency's investigative report indicated C1 was attacked by one of the other client's parents who mistook him for an adult. C1 stated staff did pull the adult person off C1. There were no injury's observed during the interview. The facility has placed staff to monitor the front area to prevent non-residents from entering the premises. Although the incident happened staff attempted to de-escalate the adults, called law enforcement and provide medical attention to C1. Based on the interviews and records reviewed the allegation is/are found unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove the allegation. Appeals rights were provided and discussed with the facility representative mention above. There were no deficiencies cited

Investigation Findings:
13On May 24, 2023, at 11: AM Licensing Program Analyst Larry Cabral (LPA) conducted a follow-up inspection for the purpose of providing findings for the above complaint allegation. LPA Cabral met with the STRTP Director Patricia White. During the investigation, LPA Cabral interviewed three facility staff (AD, S1, S2) on 2/10/23. LPA attempted to interview three clients (C1, C3, C4) on 2/10/23 and interviewed one client (C2) on 4/25/23 (see Confidential Names Form LIC 811 dated May 24, 2023). LPA Cabral attempted interview one county social worker (CSW) on 2/10/23. LPA reviewed an incident report, video and nurse's report from the facility. LPA reviewed the other agency's investigative narrative and delivered service log on 5/23/23. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Larry Cabral LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 05/24/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Page Staff denied the allegation. Staff interviewed stated the client would bully others and they would intervene, but also stated others felt bullied by client#1. Client denied being bullied when interviewed. Statements obtained from interviews conducted with social workers revealed no concerns regarding the allegation. Based on information gathered from interviews conducted and records reviewed the allegations were unsubstantiated. Although the allegations may have happened or are valid the standard of the preponderance of evidence was not met. A copy of this report and confidential names form were provided to the above mentioned facility representative. Exit interview conducted. No deficiencies were cited.

Investigation Findings:
On July 10, 2023 at 1:15PM, Licensing Program Analyst (LPA) Pedro Ramos conducted a follow up complaint inspection. During the inspection LPA met with Patricia White, Director. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegation. During the course of the investigation LPA conducted interviews with two clients on 1/20/23, three placing and two staff on 1/20/23 and 2 more staff on 7/6/23. In addition, LPA conducted a file review on 1/20/23 and toured the facility. LPA obtained copies of staff contact information, incident reports and client information. It was alleged facility did not prevent minor from being bullied. (Continued on Page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Pedro Ramos LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 07/10/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Patricia White, Director of STRTP


raw_content:
Narrative:
Page Staff denied the allegations. Staff#1-2 stated client#1 was not choked. Staff#1 stated he was slapped by client#1 and when he was deflecting the clients attempt to push him he might have pulled on the clients headset and that caused the mark on the client. Staff#2 stated she did not see staff#1 choke client. Client#1 stated he was choked. Nurse#1 when interviewed stated she could not determine if the client was choked, but did see a line mark on the client. Staff#3 denied hurting client#3 during a restraint. Staff stated client#3 threw a cup of water on him as the client was trying to fight another client. Client#3 was checked by nurse#2 and no injuries were present when checked. Client denied being hurt during the restraint. Statements obtained from interviews conducted with social workers revealed no concerns regarding the allegations. Based on information gathered from interviews conducted and records reviewed the allegations were unsubstantiated. Although the allegations may have happened or are valid the standard of the preponderance of evidence was not met. A copy of this report and confidential names form were provided to the above mentioned facility representative. Exit interview conducted. No deficiencies were cited.

Investigation Findings:
On July 28, 2023 at 8:30AM, Licensing Program Analyst (LPA) Pedro Ramos conducted a follow up complaint inspection. During the inspection LPA met with Patricia White, Director. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegations. During the course of the investigation LPA conducted interviews with two clients on 4/18/23, three staff on 4/18/23(see LIC 811 dated 7/28/23). In addition, LPA conducted a file review on 4/18/23. LPA obtained copies of staff contact information, incident reports and client information. It was alleged staff did not prevent minor from harming other minor while in care, staff handled minor in care in a rough manner and staff did not seek medical attention for minor in care in a timely manner. (Continued on Page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Pedro Ramos LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 07/28/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
It was also alleged that C1's shoes were thrown on a roof and in a lake. It was further alleged staff did not do anything about C1's shoes being thrown by other clients. The facility staff indicated C1 always keeps up with his hygiene and showers almost every day, however C1 will sometimes refuse to shower. Staff stated C1 never disclosed that the other clients threw his shoes on the roof or in a lake. Staff stated C1 has enough shoes and clean clothing. Staff will lay out C1's outfits for school however C1 will wear what C1 wants to wear. Staff indicated clients are always supervised. C1 when interviewed indicated C1 showers every day and does not go to school dirty. C1 stated staff always supervises the clients. C1 stated the other clients through C1's shoes on a roof but never in a lake. C1 could not provide details about the incident to LPA. C1 stated C1 will dress himself for school every day. LPA observed C1 was dress with clean clothes, had matching shoes and did not lack hygiene. LPA reviewed C1's cash resource forms which indicated C1 was taken shopping each month. LPA observed C1's clothing inventory which indicated C1 has 94 items of clothing including three pairs of shoes. The other agency investigative report indicated C1 has enough clean clothes and had four pairs of shoes. There were no issues observed by the other agency's investigating social worker. Based on the interviews and records reviewed the allegations is/are found unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove the allegations. Appeals rights were provided and discussed with the facility representative mention above. There were no deficiencies cited.

Investigation Findings:
13On July 28, 2023, at 11: AM Licensing Program Analyst Larry Cabral (LPA) conducted a follow-up inspection for the purpose of providing findings for the above complaint allegations. LPA Cabral met with the STRTP Director Patricia White. During the investigation, LPA Cabral interviewed one facility staff (AD) and one client (C1) on 4/25/23 (see Confidential Names Form LIC 811 dated July 28, 2023). LPA Cabral attempted interview one county social worker (CSW) on 4/25/23. LPA reviewed C1's cash resources forms, clothing inventory and client's needs and services plan (NSP) from the facility. LPA reviewed the other agency's interview with CSW on 7/22/23. On 4/14/23 the Department received a complaint alleging staff did not ensure client's hygiene needs were met, staff did not ensure client was properly dressed and staff did not provide adequate supervision to clients. It was alleged that C1 has been going to school with dirty clothes, mismatched shoes, no shoes and lacks hygiene. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Larry Cabral LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 07/28/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


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Narrative:
On 09/15/2023, the Department received a complaint alleging that a facility staff was not providing adequate supervision during visitation (monitored visit). The STRTP Facility Director stated that staff should know how to monitor a visit and was unaware of the interaction that took place between the facility staff and county social worker on 09/14/2023 during an off-site monitor visit. The focused staff (S1) that was identified in the report denied the allegation. S1 disclosed that he provided at least seven monitored visits off-site that involved transporting the client to an approved location. S1 disclosed that he was monitoring most of the visits sitting inside the van as he believed that he was not doing anything wrong in the manner he was observing client #1 (C1). Staff alleges that he was "never instructed how to monitor a visit when off the property". The County Social Worker (CSW) who arrived at the approved off-site monitored visit stated that the facility staff (S1) was not observing the visit but was sitting in the van throughout the visit on 09/14/23. CSW spoke with the staff and reminded him that he is supposed to supervise the visits and remain within vision and hearing distance. A review of facility documents and statements obtained by the STRTP Director has determined that there is nothing written about how the staff is to monitor a visit. Interviews and documentary evidence could not produce corroborating evidence to support the allegation that staff was not providing adequate supervision during a monitored visit. Therefore, the above allegation is determined unsubstantiated at this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged abuse occurred. The resolution to this complaint was discussed with the facility representative and copies of all licensing reports were provided at the conclusion of the inspection. An exit interview was conducted and the Appeal rights were given and explained. No deficiencies were cited at this time.

Investigation Findings:
13On 10/03/2023 at 1: PM, Licensing Program Analyst (LPA) Joseph Vargas conducted a follow-up inspection for the purpose of providing findings for the above complaint. LPA met with Ms. Dalziel, Vice President of Residential. During the course of the investigation, LPA conducted in-person visits, and telephone interviews with Facility Director, Facility Staff, one client on 09/18/2023, Riverside County Social Worker on 9/25/23 (reference confidential names list LIC811 dated 10/03/2023. During the inspection LPA requested for review and obtained copy of the staff and client facility roster reports, special incident reports, clients' Needs and Service Plan, and placement history, including a review of the county report associated with this complaint investigation. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Joseph Vargas LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 10/03/2023


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Narrative:
On 8/23/23 the Department received a complaint alleging staff did not meet client's nutritional needs. It was alleged client was malnourished while living at the facility. The facility staff indicated clients are given three meals per day, plus snacks. The facility staff indicated the client was not malnourished and was just thin throughout the client's stay at the facility. Client would eat all the time but could not gain weight. Confidential statements obtained during the investigation were unable to corroborate the allegations as statements indicate clients are provided three meals, plus snacks each day. Client could not gain weight while at the facility, however the client was provided with enough food. The CSW indicated having no concerns with the facility. LPA reviewed facility documents which did not indicate any issues with the client being malnourished. Based on the interviews and records reviewed the allegation is/are found unsubstantiated. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the allegation. Appeals rights were provided and discussed with the facility representative mentioned above. There were no deficiencies cited.

Investigation Findings:
13On October 20, 2023, at 10: AM Licensing Program Analyst Larry Cabral (LPA) conducted a follow-up inspection for the purpose of providing findings for the above complaint allegations. LPA Cabral met with the STRTP Facility Administrator Patricia White. During the investigation, LPA Cabral interviewed one facility staff (AD) and one client (C1) on 8/23/23. LPA interviewed two facility staff (S2 & S3) on 8/28/23. LPA interviewed three clients (C2, C4, C5) and attempted to interview one client (C3) on 10/5/23 (see Confidential Names Form LIC 811 dated October 20, 2023). LPA Cabral interviewed one county social worker (CSW) on 10/10/23 and attempted to interview four additional county social workers (CSWs) on 10/5/23. LPA reviewed medical exam forms, CFT meeting notes, discharge report, needs and service plan (NSP) and a health and education passport. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Larry Cabral LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 10/20/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Particia White, Administrator


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Narrative:
On 1/10/24 the Department received a complaint alleging client was beaten by facility staff, client had client's money taken by facility staff and the facility is not meeting the client's needs. It was further alleged that while on AWOL client was pan handling and told a person that staff was beating client, the staff was not providing for client as client was observed with no shoes and appeared dirty. Based on the information gathered during confidential interviews, relevant parties denied the allegations' indicating client is not beaten or hit by the facility staff. Client is provided with shoes, clothes, and a weekly allowance. The facility staff indicated client's needs are being met. Confidential interviews indicated client felt comfortable at the facility. Client denied telling someone that client was being beaten by staff and staff was taking away client's money. LPA reviewed client's clothing inventory and allowance logs which indicated client has adequate amounts of clothes and client receives client's weekly allowance. The other agency's investigative report indicated there is no further intervention needed by the department. Based on the interviews and records reviewed the allegations is/are found unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations. Appeals rights were provided and discussed with the facility representative mentioned above. There were no deficiencies cited.

Investigation Findings:
13On March 21, 2024, at 11: AM Licensing Program Analyst Larry Cabral (LPA) conducted a follow-up inspection for the purpose of providing findings for the above complaint allegations. LPA Cabral met with the STRTP Facility Administrator Patricia White. During the investigation, LPA Cabral interviewed one facility staff (AD) on 1/18/23 and one client (C1) on 3/13/24 (see Confidential Names Form LIC 811 dated March 21, 2024). LPA Cabral attempted to interview one county social worker (CSW) on 1/18/24. LPA reviewed CFT meeting notes, allowances logs, and inventory logs for client. LPA reviewed the other agency's investigative report on 3/16/24. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Larry Cabral LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 03/21/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Patricia White, Administrator


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Narrative:
Page Staff denied the allegations. Staff (1-5) stated C1 was not inappropriately touched, assaulted, or threatened. Staff interviews all indicated that C1 was engaging in self-harm behaviors and when staff tried to intervene C1 became combative towards staff. Statements obtained from interview conducted with Clinician revealed C1 began making claims of being sexually assaulted to her following the incident. Clinician has present during the incident and stated C1 had delusional thinking about what he thought happened. C1 has a history of abuse and was lashing out at S1 as if he was his abuser. Clinician was present for the entirety of incident and stated the allegations absolutely did not happen. Based on information gathered from interviews conducted and records reviewed the allegations were unsubstantiated. Although the allegations may have happened or are valid the standard of the preponderance of evidence was not met. A copy of this report and confidential names form were provided to the above-mentioned facility representative. Exit interview conducted. No deficiencies were cited.

Investigation Findings:
On June 18, 2024, at 1: PM, Licensing Program Analyst (LPA) Angelina Garibaldo conducted a follow up complaint inspection. During the inspection LPA met with Lamont Landers- Program Manager. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegations. During the course of the investigation LPA conducted interviews with two clients, four staff on 5/29/24 and one staff on 6/17/24 (see LIC 811 dated 06/18/2024). LPA obtained copies of staff contact information, incident reports client information, staff training, and Pro-Act restraint protocols were evaluated. LPA also viewed camera footage of incident. It was alleged Staff inappropriately touched minor in care, Staff physically assaulted minor in care and Staff threatens minor in care. (Continued on Page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Angelina Garibaldo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CRP RO, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 06/18/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Lamont Landers- Program Manager


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Narrative:
Page 2 2 staff denied the allegation. Staff#1-3 stated client#1 was being supervised while on the roof. Both staff#1-3 stated they were helping with another incident at the time the alleged incident occurred. They stated staff#2 was the one overseeing the incident. Staff#3 did not want to provide a statement. Client#1 stated he was grazed on his behind after being "Pants" by client#2 when they were on the roof. He denied any penetration. Client#2 denied the allegation and stated staff was present when they climbed up to the roof and they were supervised by staff as they were trying to talk them down from the roof. Both clients stated staff does supervise the clients. Statements obtained from interviews conducted with social workers revealed no concerns regarding the allegation. Based on information gathered from interviews conducted and records reviewed the allegation is unsubstantiated. Although the allegation may have happened or are valid the standard of the preponderance of evidence was not met. A copy of this report and confidential names form were provided to the above mentioned facility representative. Exit interview conducted. No deficiencies were cited.

Investigation Findings:
On June 24, 2024 at 10:30AM, Licensing Program Analyst (LPA) Pedro Ramos conducted a follow up complaint inspection. During the inspection LPA met with Patricia White, Director. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegation. During the course of the investigation LPA conducted interviews with two clients on 5/13/24, three staff on 5/13/24(see LIC 811 dated 6/24/24). In addition, LPA conducted a file review on 4/30/24. LPA obtained copies of staff contact information, incident reports and client information. It was alleged staff did not adequately supervise minors resulting in minors engaging in inappropriate interactions while in care. (Continued on Page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Pedro Ramos LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 06/24/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


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Narrative:
Page The Department received a complaint alleging staff (S1) physically abused a client (C1) resulting in C1 sustaining scratches to the face, chin, elbow and right wrist. S1 denied physically abusing C1. The investigation revealed that on or around the afternoon of 5/3/24, four staff shadowed C1 and two other clients as the clients left the facility without permission. Statements obtained from staff indicate that C1 was uncooperative with staff and ignored prompts to return to the facility. Statements obtained from interviews conducted with staff and clients indicated C1 engaged S1 in an aggressive manner. Staff and clients reported C1 either grabbed S1 by the arm or postured toward S1 in a fighting stance to which S1 responded by creating space with his arms. S1 reported C1 grabbed him by the arm and, utilizing Pro Act training, disengaged C1 grasp. There were no witnesses who reported observing S1 hit or push C1 to the floor. Record review and interviews conducted by LPA Larios revealed C1 gave conflicting accounts of the alleged physical abuse. C1 was interviewed by other agencies and advised the scratch on his face was accidentally sustained when he engaged S1 and S1 created space by extending his arms toward C1. However, when interviewed by LPA Larios, C1 reported S1 grabbed him by his collar, pulled him down and scratched his face during the release. C1 advised the scratch on his elbow was sustained after he accidentally fell. Based on information gathered from interviews conducted and record review the allegation is unsubstantiated. Although the allegation may have happened or is valid, the standard of the preponderance of evidence was not met. Exit interview conducted. A copy of this report and Confidential Names form LIC811 dated 9/16/24 were given to the above mentioned facility representative. No deficiencies were cited.

Investigation Findings:
13On 9/16/24 at 2: PM, Licensing Program Analyst (LPA) Christopher Larios conducted a follow up complaint inspection to the Short Term Residential Therapeutic Program (STRTP). During the inspection LPA Larios met with Administrator Patricia White. The purpose of the inspection was to deliver findings for the above mentioned complaint allegation. During the course of the investigation LPA Larios conducted interviews with a client on 5/15/24, interviewed a social worker, two clients and three staff on 8/21/24 and one staff on 9/16/24. In addition, LPA Larios obtained other agencies investigation narratives on 8/16/24 and 8/20/24. Also, LPA Larios conducted a record review on 5/15/24 and obtained copies of a client's needs and services plans and child family team meeting notes. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 09/16/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


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Narrative:
The reported allegations were addressed during staff and client interviews. The following was obtained during those interviews, from records reviewed, and during the facility inspection: Personal Rights - Minors are treated equally; they are provided with the same incentives and choices. Minors have access to private calls in the staff office of each cottage. Phone calls are not allowed or only monitored based on documented restriction from authorized representatives and/or court orders. Staff implement different approaches in redirection and de-escalation, depending on each incident. Restraint is only implemented when a minor becomes a danger to self and others, and this is documented in detail. The minor is assessed in the health office by a nurse after a restraint; minor is also assessed by a clinician. Staff are Pro-Act certified and undergo renewal of certification every two years; there is also a refresher class offered every quarter. Other - Incident reports are documented by staff or multiple staff, depending on the phases of their involvement. A campus supervisor and the director will review the reports and may follow up with staff to ensure clarity. They may provide additional information in the required supervisor field/section of the report and check for grammatical errors before submitting it to county placement agencies and the Department. There are cameras in certain public areas which supervising staff and management can view and minors report incidents they were involved in or witnessed. Neglect - Any violations reported or witnessed are addressed; staff may be placed on administrative leave pending an internal investigation and/or terminated. The facility maintains the required direct care staff ratio per shift. There are staff on campus in addition to the direct care staff such as the campus supervisors, the unit manager and the director. The facility also maintains on call/per diem staff. There are two clinicians daily who are supervised by a clinical manager. They work directly with minors on site and through tele-health after hours, but can be available on campus as needed. The facility has its own training unit; staff receive training every fiscal year. The training unit has a system of keeping track of the training hours and classes of each staff. A monthly report is generated and reviewed to ensure staff meet their required training classes. Refresher classes are available to all staff. Minors are not allowed in the maintenance yard; the area is restricted to maintenance staff. The storage area is gated and locked at the end of the workday. Minors can ask staff to safeguard certain personal belongings in the staff office. Only staff have access to the staff office. Furthermore, the facility already addressed similar allegations in reports reviewed during the investigation. Records show staff who had to be re-trained to maintain compliance and staff who were placed on administrative leave then terminated, as a result of confirmed violation(s) during internal investigation(s) and/or the Department's investigation(s). Based on information obtained through interviews and records review, there was no corroborating evidence found so the allegations are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence found to prove that the alleged violations occurred. Copies of the licensing reports were provided to the facility representative at the conclusion of today's inspection. Appeal rights forms were also given and explained. There are no deficiencies to be cited at this time.

Investigation Findings:
13On September 25, 2024 at 11: AM, Licensing Program Analyst (LPA) Irene Yamamoto conducted an unannounced complaint inspection at the facility and met with the facility representative named above. The purpose of the inspection is to deliver the finding regarding multiple allegation(s) received by the Department on May 10, 2024. This LPA conducted the investigation and it consisted of a review of pertinent records between 5/10/24 to 9/10/24 which included incident reports, register of clients, personnel report, training records and prior complaints and case management reports. Confidential interviews were conducted with one staff on 5/15/24, one staff and five clients on 5/23/24, one staff on 8/23/24 and one additional staff on 9/13/24. Attempts were made to obtain additional information on 9/4/24, 9/13/24 and 9/16/24. A facility inspection was completed on 5/15/24. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Irene Yamamoto LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION MONTEREY PARK CRP RO, CORPORATE CNTR DR. #200a Monterey Park, CA Facility Name: Mckinley Children's Center, INC.FACILITY NUMBER: VISIT DATE: 09/25/2024

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Patricia White, STRTP Director/Administrator