raw_content:
Narrative:
The Department received a report alleging the facility staff refused to take a client (C1) to a critical medical appointment on 9/21/21. Statements obtained from interviews conducted with staff, CSW and A1 revealed C1 has a required blood transfusion appointment scheduled every three weeks. Statements obtained from interviews conducted with staff indicated the hospital notified the facility C1's appointment for 9/21/21 was cancelled due to being scheduled a week early. Statements obtained from an interview conducted with A1 corroborated staff statements and revealed C1 attended a blood transfusion appointment on 9/28/21, three weeks after her previous appointment on 9/7/21. Based on information obtained through interviews conducted and records reviewed the allegation is Unsubstantiated. Although the allegation may have happened or is valid, the standard of the preponderance of evidence was not met. Exit interview conducted and a copy of this report was provided to the facility representative. No deficiencies were cited.

Investigation Findings:
13An unannounced follow up complaint inspection was conducted by Licensing Program Analyst (LPA) Christopher Larios on 10/11/21 at 3: PM. During the inspection LPA Larios met with Administrator Erin Robinson. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegation. During the course of the investigation LPA Larios conducted interviews with three staff (S1, S2, S3) on 9/28/21, one County Social Workers (CSW) on 10/7/21, one client (C1) on 10/7/21, one client (C2) on 9/28/21 and one Nurse (A1) on 10/7/21. Three clients (C3, C4, C5) declined to provide a statement regarding the allegation. A records review was conducted on 9/28/21 and LPA Larios obtained copies of the following documents: copies of the LIC500, LIC9020, one client (C1) needs and services plans, special incident reports, medical related documents and morning staff shift log notes for 9/21/21. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 10/11/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


state: CA

facility_name: DAUGHTER PROJECT GIRLS HOME

summary: Complaint Investigation - Unsubstantiated - 1 allegation

raw_content:
Narrative:
Investigation revealed the following: It was alleged that client receives less allowance for failure to attend therapy or school. Interviews conducted with one client were unclear as she was unable to provide a specific date, week, or amount of allowance that is received or anticipated when school or therapy are not attended. Additionally, the client was unable to provide supportive documentation to support that this client was attending school, therapy and completing the agreed upon program to receive a full allowance. Interviews conducted with another client had similar statements of an incident occurring of children not receiving allowances. However, this second client was unable to specify the details of why children were not receiving allowances or who did not receive an allowance/ lowered amount. Staff stated that allowances are provided based on children's tickets. Children can earn tickets based on different things they do and by following their agreed upon program. If children have no tickets, they at least get 5 dollars a week, but they will receive full allowances of 20 dollars weekly if they complete and stick to their program. Staff further stated that allowances are assessed and given by the Administrator. LPA reviewed the attendance log for first client provided by the school in which she attended at the time. Document showed this client had missed approximately 46 days of school from February to May 2021 with additional days identified as possibly not attending full days. Progress notes also showed that this client did not attend various therapy sessions throughout that same period. Allowance logs showed that this client signed for and received allowances with varying deductions from the facility. Facility identified why amounts were lowered due to children not following agreed upon program. However, LPA was unable to decipher specific dates as to when deductions were made. It was also alleged that staff refused to take client to store because she did not attend school. Interviews conducted with one client stated that S1 refused to take her to the store because she did not attend school or therapy. Another client stated that staff have refused to take children to the store in the past but was unsure of which staff refused or why. Both clients that were interviewed were unable to provide dates, times, or specific details surrounding the incidents. Interviews conducted with staff (S2-S4) had similar statements in that staff try to follow companies' policies and procedures and that they are not aware of any staff not being compliant with that. Staff further stated if children do not attend school or therapy, they get blacked out meaning they do not go on outings unless it's an emergency or they need essential items. Documents reviewed did not identify staff not taking children on essential outings based on not attending therapy or school. Lastly, it was alleged that staff did not clean or replace client's backpack after being thrown in the trash. One client stated that S1 mixed up their backpack with someone else and ultimately threw the backpack in the trash. However, initial statements made by one client were indecisive in that names of staff differed as to who was involved in the incident of throwing away the backpack. Another client stated they did not recall an incident with a backpack missing or that being an issue within the facility. Staff denied not cleaning or providing a new backpack to any clients. Staff stated if a backpack or personal item was ever observed in the trash staff would clean or replace the item. Documents reviewed did not identify any specific information related to these allegations or of incidents occurring. Based on the information gathered, although the allegation may have happened or is valid, the preponderance of evidence to prove the allegation was not met, therefore the allegation is unsubstantiated. An exit interview was conducted. A copy of this report Confidential Names Form, and Appeal Rights were provided to the facility representative via electronic mail. There were no deficiencies cited during this inspection.

Investigation Findings:
13On 11/3/ Licensing Program Analyst (LPA) Dawn Mahecha made an announced visit to the Daughter's Project Youth facility for the purpose of revising the conclusion to the above complaint investigation. This report is a revision to previous complaint report given on 9/30/2021. LPA met with Teodora Corbell regarding the findings to the above identified allegations. LPA informed Administrator of findings. Investigation consisted of the following: On 5/19/ LPA conducted 10-day inspection to facility, interviewed Administrator and requested documents (see LIC 811 confidential names, dated 5/19/21). Additionally, between 09/21/21-9/23/ LPA Elnora Smith interviewed four (4) staff, two (2) children (C1 and C2) and attempted to interview an additional four (4) children who declined to be interviewed. On 9/22/ LPA Mahecha reviewed interviews and information provided. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Dawn Mahecha LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 11/03/2021

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

report_type: Complaint Investigation

met_with: Erin Robinson Manager

complaint_status: unsubstantiated


raw_content:
Investigation Findings:
On January 28, 2022 at 1:155 p.m., Licensing Program Analyst (LPA), Karen McGee, received the signed report of the complaint investigation outside the facility. LPA McGee met with Facility Manager, Veronica Kilmer-Martinez. On July 13, 2021, the Monterey Park Children's Residential Program (MPCRP) received a complaint with the above mentioned allegations. The investigation included confidential interviews that consisted of, but were not limited to: the Administrator and one client, Ref. #2 at the facility on July 14, 2021. The other clients at the facility declined to be interviewed on July 14, 2021. The investigation revealed that there were statements that in order to retaliate against Ref. #1 for calling CCL the facility no longer allowed Ref. #1's natural parent to visit the facility. A contradictory statement was revealed that Ref. #1's natural parent was no longer allowed to visit, because the parent called the other clients at the facility derogatory names and made the other clients uncomfortable. Based upon these findings, it is determined that the allegation cannot be corroborated and therefore, cannot be substantiated. So, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that an alleged violation occurred, therefore the allegations is unsubstantiated. There are no deficiencies to be cited regarding these allegations. A copy of this complaint was provided to the facility representative. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of 1

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Veronica Kilmer-Martinez


raw_content:
Narrative:
The facility staff denied the allegation and indicated all incident reports are reported to county social workers. Staff stated the client did not disclose what client did when client was on AWOL. The facility staff indicated staff has not observed any clients pan handling. The confidential interviews conducted did not collaborate the allegation. The four clients LPA attempted to interview refused to participate in interviews. LPA was told by the four clients that they did not want to speak to LPA. The placement agency social worker indicated having no concerns with the facility. There was no corroborating information obtained through interviews nor review of records to confirm the allegation. Based on the interview and records reviewed the allegation is/are found unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove the allegation. Appeals rights were provided and discussed with the facility representative mention above. There were no deficiencies cited.

Investigation Findings:
13On February 15, 2022 at 11: AM Licensing Program Analyst Larry Cabral (LPA) conducted a follow-up inspection for the purpose of providing findings for the above complaint allegation. LPA Cabral met with the Facility Administrative Assistant Julie Gilmore. During the course of the investigation, LPA Cabral interviewed two facility staff on 9/21/21 and one facility staff 1/21/22. LPA attempted to interview three clients on 9/21/21 and one client on 1/21/22 (see Confidential Names Form LIC 811 dated February 15, 2022). LPA Cabral interviewed one county social worker on 9/30/21 and attempted to interview three county social workers on 1/21/22. LPA Cabral reviewed the facility's incident report and other agency's investigative narrative. On 9/15/21 the department received a complaint alleging that staff did not properly report an incident involving a client in care. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Larry Cabral LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 02/15/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Julie Gilmore, Administrative Assistant


summary: Complaint Investigation - Substantiated - 1 allegation

raw_content:
Narrative:
LIC 9099 - continuation page It was alleged that the facility food service is inadequate. Five (5) facility staff denied the allegation. Two (2) foster children stated that alternate meals are not offered, food portions are small, food and snacks provided are all microwave meals as opposed to cooked meals. One (1) foster child stated that resident input for creating menus is not practiced at the facility. During the facility tour on 9/9/2021, LPA Mundo observed that the 9/2021 menus were incomplete and there are no alternate meals listed. It was also alleged that planned activities for residents are not trauma informed and inappropriate. Five (5) facility staff denied the allegation. One (1) foster child stated no facility activities are offered and this is the reason why she goes on AWOL. Another foster child stated that the activities calendar is posted but activities/outings are not conducted. The foster child stated that when an activity is requested, staff re-directs foster children to go paint in the art room. Upon LPA Mundo reviewing the activities calendar for 9/2021, LPA observed that the calendar does not offer a description of the activities making it difficult to determine if the planned activities are trauma informed, culturally relevant, age and developmentally appropriate, that the activities are designed to support children and nonminor dependents in achieving a successful adulthood, and there are ten (10) activities listed that repeat through-out the month. Based on interviews, record reviews and the facility tour, it was determined that the facility food service is inadequate and that the planned activities for residents. Based on the information obtained, there is a preponderance of evidence to prove that the facility failed to meet Interim Licensing Standards Version 3.1. Therefore, the above allegations are Substantiated. The following reports were provided to the facility representative: LIC 9099, LIC 9099C, LIC 9099-D, LIC 811, and Appeal Rights.

Investigation Findings:
13On 3/16/2022 at 1:40 pm, Licensing Program Analyst (LPA) Jenny Mundo conducted a follow-up complaint inspection with the Short Term Residential Therapeutic Program (STRTP) for the purpose of providing findings for the above complaint allegations. LPA Mundo met with the facility Administrator II Erin Robinson. During the course of the investigation, LPA Mundo conducted interviews with one (1) foster child and five (5) facility staff on 9/9/2021 and one (1) foster child via telephone on 9/13/2021 (see Confidential Names form LIC 811 dated 3/16/2022). LPA Mundo also reviewed documents on 9/9/2021 and 12/2/2021 including but not limited to the facility's LIC 500 and placement roster, staff trainings for 2021, Grocery receipts for 8/2021-9/2021, facility Special Incident Reports (SIRs) for 8/2021, menus for 8/2021-9/2021 and activity schedule for 8/2021-9/2021. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Jenny Mundo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 03/16/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

met_with: Erin Robinson, Administrator II

complaint_status: SUBSTANTIATED


summary: Complaint Investigation - Unsubstantiated - 1 deficiency - 1 allegation

raw_content:
Narrative:
LIC 9099 - continuation page It was alleged that facility staff inappropriately restrained youth. Statements obtained from the confidential interviews did not provide sufficient information to corroborate the allegations. The alleged victim stated the allegation did happen. One (1) foster child and one (1) facility staff denied the allegation and stated that this never happened. Four (4) foster children refused to give a statement and LPA Mundo was unable to get a statement from another foster youth. There was no corroborating information obtained through the interviews and review of records to confirm the allegation. Based on the interviews and records reviewed, the allegation is found Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation. The following reports were provided to the facility representative: LIC 9099, LIC 9099C, LIC 811, and Appeal Rights. LIC A - continued page It was alleged that facility staff handled youth in a rough manner. One (1) foster child stated this is true. LPA Mundo observed a video recorded on the foster child's cell phone where a staff member grabs a foster child from the arm and pulls her in a rough manner away from the bedroom door to avoid the foster child from fighting another foster child who was trying to get access into the bedroom. One staff stated she blocked the door and another staff denied the allegation. It was also alleged that the facility staff did not prevent youths from engaging in physical altercations. Two (2) facility staff denied the allegation. One (1) foster child stated this is also true. LPA Mundo was provided with two (2) videos recorded on the foster child's cell phone where LPA observed in one video two (2) residents fighting on the street in what seems to be the front of the facility and there is no staff in sight. In the other video, LPA Mundo observed two (2) foster children fighting in the facility parking lot while one staff does not intervene. Suddenly you see another facility staff step in between the foster children breaking up the fight by creating space. It was alleged that facility serves inadequate and poor quality food. Two (2) facility staff denied the allegation. One (1) foster child stated that meals are served out of cans and are not heated. The foster child stated that if the foster children sleep through meal times, the staff will not provide the foster child with the meal missed. The foster child stated that resident input for creating menus is not practiced at the facility. The foster child stated that the residents are not allowed to cook or prepare meals and are not granted access in the kitchen, even with a staff member present. During the facility tour on 10/12/2021, LPA Mundo observed that lunch was not ready by the scheduled time. LPA Mundo also observed that the lunch menu did not match what was served on 10/12/2021. On 10/12/2021 during the facility tour, LPA Mundo observed bread that expired on 10/12/2021. Based on interviews, record reviews and the facility tour, it was determined that the facility staff handled youth in a rough manner, the facility staff did not prevent youths from engaging in physical altercations and the facility serves inadequate and poor quality food. Based on the information obtained, there is a preponderance of evidence to prove that the facility failed to meet Interim Licensing Standards Version 3.1. Therefore, the above allegations are Substantiated. The following reports were provided to the facility representative: LIC 9099-A, LIC 9099-C, LIC 9099-D and Appeal Rights.

Investigation Findings:
13On 3/16/2022 at 1:40 pm, Licensing Program Analyst (LPA) Jenny Mundo conducted a follow-up complaint inspection with the Short Term Residential Therapeutic Program (STRTP) for the purpose of providing findings for the above complaint allegation. LPA Mundo met with the facility Administrator II Erin Robinson. During the course of the investigation, LPA Mundo conducted interviews with one (1) county social worker via telephone on 12/1/2021, one (1) foster child on and two (2) facility staff on 12/2/2021, one (1) facility staff via telephone on 3/16/2022 (see Confidential Names form LIC 811 dated 3/16/2022). LPA Mundo also reviewed documents on 10/12/2021 and 12/2/2021 including but not limited to the facility's LIC 500 and placement roster, staff trainings for 2021, Grocery receipts for 10/2021, maintenance work orders, Special Incident Reports (SIRs) involving one foster youth for the period of 9/2021-10/2021 (not submitted to LPA Mundo), the following documents for one foster youth: current Needs and Service Plan (NSP) (not submitted to LPA Mundo), current Child and Family Team Meeting (CFTM) minutes (not submitted to LPA Mundo), case notes for 9/2021-10-2021 and hospital discharge paperwork. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Jenny Mundo LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 03/16/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion: SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion:

Deficiencies:
00781: 1
2
3
4
5
6
7

title:
2
3
4
5
6
7The licensee shall provide care and supervision as necessary to meet the client's needs.

This requirement is not met as evidenced by

description:
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7


raw_content:
Narrative:
Staff denied the allegation further indicating that the facility is not a locked-down facility and allow clients fifteen-minute passes to go on walks or grab a bite to eat from the nearest fast-food restaurant or store unless otherwise documented in the client's NSP. Staff indicated that there are three to four staff members supervising the clients except for when clients are in their bedrooms and will check on clients every fifteen to twenty minutes depending on the circumstances. Staff indicated that they have implemented different de-escalation methods to prevent clients from AWOL. Staff further disclosed that sometimes they can verbally redirect clients and encourage them not to AWOL and stay where they can be kept safe. Staff indicated that due to the type of clients they serve they are always informing and reminding the clients of the dangers they may face when they AWOL and encourage them to complete their program. Staff indicated that all AWOLs are reported in a timely manner to the appropriate agencies. C1 and C2 denied the allegation further disclosing that if a client has made up their mind to AWOL there is not much that the staff could do to make a client stay at the facility. C1 and C2 stated that when clients attempt to AWOL staff will try to verbally redirect them and follow them through the parking lot while encouraging them to stay. Clients indicated that they feel safe and are provided with whatever they need by staff. Therefore, based on the information received, the above allegation is determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is found to be unsubstantiated. Appeal Rights were provided and discussed with the Administrative Assistant. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was left with Ms. Gilmore.

Investigation Findings:
13On March 30, 2022, at 11: AM., Licensing Program Analyst (LPA) Winston Moroney, conducted a complaint inspection to the above facility and met with STRTP Administrative Assistant Julie Gilmore. The purpose of the inspection was to deliver the finding for the above complaint allegation. On September 8, 2021, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegation: Facility staff did not prevent minor from AWOL. The investigation to the above allegation was conducted by this LPA and it consisted of, but not limited to a review of records, including the client's needs and services plans, medical records, and interviews with Staff members S1, S2, S3 on 9/17/2021, 2 of Clients C2 on 9/17/21, C1 on 9/20/21, (C3, C4, C5, and C6 declined to be interviewed). (Reference Confidential Names Form LIC 811, dated March 30, 2022). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 03/30/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Julie Gilmore - Administrator Assistant


raw_content:
Narrative:
S1, S2, and S3 denied the alleged allegations further indicating that there are four to five staff members always supervising clients. Staff further indicated that they have had some incidents regarding clients getting into verbal altercations, however, the staff is quick to defuse the situation by using verbal redirection, separating clients, and providing a safe place where the client can de-escalate while being supervised by a staff member. As to the facility being in disrepair, staff indicated that the restroom shared by clients in rooms #3 and #4 was placed out of service due to a water leak. As a result, clients residing in rooms #3 and #4 were asked to use the restroom on the first floor. Staff further disclosed that due to COVID-19 restriction they were having a difficult time finding a plumber/contractor either to being out of business or overbooked. Staff provided LPA with a recent estimate and work order during the initial complaint inspection conducted on 9/17/21. Information obtained from C1 and C2 did not corroborate the alleged allegation. Therefore, based on the information received, the above allegations are determined to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegation is found to be unsubstantiated. Appeal Rights were provided and discussed with the Facility Administrator Assistant. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was left with the Administrative Assistant Julie Gilmore.

Investigation Findings:
13On March 30, 2022, at 11: AM., Licensing Program Analyst (LPA) Winston Moroney, conducted a complaint inspection to the above facility and met with STRTP Administrative Assistant Julie Gilmore. The purpose of the inspection was to deliver the findings for the above complaint allegations. On September 13, 2021, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegations: Facility staff did not prevent youths from engaging in a verbal altercation and the Facility is in disrepair. The investigation to the above allegations was conducted by this LPA and it consisted of, but not limited to a review of records, including the client's needs and services plans, medical records, and interviews with Staff members S1, S2, S3 on 9/17/2021, 2 of Clients C2 on 9/17/21, C1 on 9/20/21, (C3, C4, C5, and C6 declined to be interviewed). (Reference Confidential Names Form LIC 811, dated March 30, 2022). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 03/30/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Staff denied the allegation further indicating that all medications are given in a timely manner and are documented in the medication logbook. Staff further indicated that there are some medications, as in the case of C1, where the medication has to be taken during a certain time which was given by C1's physician. On this day, C1 was reminded several times however due to C1's procrastination the medication was not taken within the specified period due to possible side effects which could hinder C1 from going to school the following day, due to side effects of drowsiness.. Information obtained from C1 revealed that C1 was reminded by staff several times to take the non-psychotropic medication however C1 continued to remain in bed on the cellphone and missed the window for taking the medication. Information obtained from CSW1 did not corroborate the above allegation. Therefore, based on the information received, the above allegation is determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is found to be unsubstantiated. Appeal Rights were provided and discussed with the Administrative Assistant. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was left with the Administrator Assistant.

Investigation Findings:
13On March 30, 2022, at 11: AM., Licensing Program Analyst (LPA) Winston Moroney, conducted a complaint inspection to the above facility and met with STRTP Administrative Assistant Julie Gilmore. The purpose of the inspection was to deliver the finding for the above complaint allegation. On September 30, 2021, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegation: Staff is not administering medications to minor in care as prescribed by the physician. The investigation of the above allegation was conducted by this LPA, and it consisted of, but not limited to a review of records, including the client's needs and services plans, medical records, and interviews with Staff members S1, on 10/7/2021, S2, on 10/8/21, Client C1 on 10/7/21, and CSW1 on 10/26/21, (Reference Confidential Names Form LIC 811, dated March 30, 2022). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 03/30/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Julie Gilmore - Administrative Assistant


raw_content:
Narrative:
Staff denied the allegations further indicating that staff will attempt to de-escalate a situation that may arise via verbal redirection, separating clients to allow time for reflection and de-escalation, and providing counseling as necessary. Staff further indicated that they have been trained in Management of Assaultive Behavior (MAB) however will only use it as a last resort and if requiring further assistance and to maintain the safety of staff and clients are instructed to call the local Police to obtain further assistance. Information obtained from clients indicated that the staff is very supportive and is quick to de-escalate situations that may arise when they have time to respond, however, there have been some instances in which staff has been unable to prevent things from happening due to things quickly escalating between clients. Clients further indicated that they feel safe at the facility are supported and are always being encouraged by staff to finish their program. Therefore, based on the information received, the above allegations are determined to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is found to be unsubstantiated. Appeal Rights were provided and discussed with the Administrative Assistant. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was left with Ms. Gilmore.

Investigation Findings:
13On March 30, 2022, at 11: AM., Licensing Program Analyst (LPA) Winston Moroney, conducted a complaint inspection to the above facility and met with STRTP Administrative Assistant Julie Gilmore. The purpose of the inspection was to deliver the finding for the above complaint allegation. On September 30, 2021, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegation(s): Facility staff did not prevent youths from engaging in verbal altercations and Facility staff did not prevent youths from engaging in physical altercations. The investigation of the above allegations was conducted by this LPA, and it consisted of, but not limited to a review of records, including the client's needs and services plans, medical records, and interviews with Staff members S1, S4 on 10/7/2021, S2, S3 on 10/18/21, Clients C1 on 10/7/21, C4 on 10/29/21 (C2 and C3 declined to be interviewed) and CSW1 on 10/26/21. (Reference Confidential Names Form LIC 811, dated March 30, 2022). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 03/30/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
The staff stated staff did not called client any racial slurs or harassed the client. The confidential interviews conducted did not collaborate the allegation. LPA attempted to contact the alleged victim however LPA was unsuccessful due to the alleged victim not returning LPA's telephone calls or emails. The four additional clients LPA attempted to interview refused to participate in interviews. LPA was told by the four clients that they did not want to speak to LPA. There was no corroborating information obtained through interviews nor review of records to confirm the allegation. Based on the interview and records reviewed the allegation is/are found unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove the allegation. Appeals rights were provided and discussed with the facility representative mention above. There were no deficiencies cited.

Investigation Findings:
13On April 12, 2022 at 11: AM Licensing Program Analyst Larry Cabral (LPA) conducted a follow-up inspection for the purpose of providing findings for the above complaint allegation. LPA Cabral met with the Facility Administrator Eren Roberson. During the course of the investigation, LPA Cabral interviewed one facility staff on 1/21/22 and one facility staff 4/12/22. LPA attempted to interview one client on 11/29/21 and four clients on 1/21/22 (see Confidential Names Form LIC 811 dated April 12, 2022). LPA Cabral attempted four county social workers on 1/21/22. LPA Cabral reviewed the facility's incident reports. On 11/17/21 the department received a complaint alleging that staff spoke inappropriately to minor in care. The facility staff denied the allegation and indicated clients are not spoken to inappropriately or threatened by the staff. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Deborah A Santos LICENSING EVALUATOR NAME: Larry Cabral LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 04/12/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Eren Roberson, Administrator


raw_content:
Narrative:
At the time of return child disclosed to staff that they had an interaction with an unidentified adult male whose name matched the description made by other children that frequently visited the area. Children had previously reported this man would engage in inappropriate sexual and drug related interactions with children on numerous occasions while children were on Awol away from the facility. Facility staff documented those interactions and notified associated parties including law enforcement. Documents reviewed identified facility staffs attempts to encourage children from leaving, however, children were noted as leaving facility, followed to edge of property and then proceed to an unknown location. Statements made by staff were similar in that staff are instructed to encourage children to stay and follow them to the gate of the property and document any license plates or observed individuals nearby or associating with children. LPA was unable to interview four (4) children as children refused to be interviewed, four (4) children including child associated to investigation were on Awol status from facility and one (1) child who was interviewed stated children are encouraged not to leave facility but that children leave due to no planned or scheduled activities. Child was unable to provide specific dates or incidents where activities planned were not met or fulfilled by staff or when staff did not prevent children from leaving facility. Although the allegations may have happened or may be true there is not a preponderance of evidence to support that the allegations did or did not happen. Therefore, this complaint is being closed Unsubstantiated. Exit interview was completed, no deficiencies cited, and a copy of this report was emailed to Administrator for review and signature.

Investigation Findings:
13On 12/15/ Licensing Program Analyst (LPA) Dawn Mahecha made an unannounced visit to the Daughters Project Short Term Residential Treatment Program (STRTP) for the purpose of a complaint investigation. LPA met with Administrative assistant and discussed the above identified allegation. Investigation consisted of the following: LPA met with and interviewed Assistant (see confidential names list LIC 811, dated 12/15/2022). LPA requested and obtained copies of SIR and case notes from date of incident. Investigation revealed the following: It was alleged facility staff did not prevent minor from AWOLing on several occasions while in care. Based on information obtained and documents received facility reported incident of child Awoling on December 8, 2022. Staff noted that child Awoled and that child was picked up and returned by local police department that same day. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Dawn Mahecha LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 12/15/2022

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Elizabeth Sausedo, Administrative assistant


raw_content:
Narrative:
Page The Department received a complaint alleging the facility was in disrepair. The investigation revealed a fire was set in bedroom #4 on 04/14/22 causing damage to the floor in the center of the room. The fire was set by a youth in placement and required clients and staff to evacuate the facility. The clients were relocated to a nearby hotel. On 04/15/22, an inspection was conducted by a Community Care Licensing Division (CCLD) Licensing Program Analyst (LPA) in response to the fire. Photographs taken by the LPA demonstrate the flooring in bedroom #4 was removed. On 06/06/22, a subsequent inspection was conducted by the Department and a tour of the facility was conducted. During the tour, the LPA observed maintenance crews on site. The facility representative who provided the tour informed the LPA repairs to bedroom #4 were ongoing. Based on information gathered from inspections, records review and interviews conducted the allegation is Substantiated. The facility was in disrepair due bedroom #4 being set on fire by a youth in placement. Facility cited for violation of California Code of Regulations, Title Division 6, regulation 80087(a) Buildings and Grounds. Exit interview conducted. A copy of this report, LIC9099D and appeals rights were provided to the facility representative. Page The Department received a complaint stating the facility failed to report a fire that was set at the facility requiring clients and staff to evacuate and be relocated. The investigation revealed the incident was reported timely as evidenced by the Department conducting a follow up inspection to the facility on 04/15/22 in response to the incident. Based on information gathered from records review and inspections conducted by the Department, the allegation is unsubstantiated. Although the allegation may have happened or is valid, the standard of the preponderance of evidence was not met. A copy of this report was given to the above mentioned facility representative. Exit interview conducted. No deficiencies were cited regarding the above mentioned allegation.

Investigation Findings:
On 12/16/22 at 8: AM, Licensing Program Analyst (LPA) Christopher Larios conducted a follow up complaint inspection. During the inspection LPA Larios met with Facility Manager Saquintha Magee. The purpose of the inspection was to deliver findings for the above-mentioned complaint allegation. During the course of the investigation LPA Irene Yamamoto conducted a record review on 06/06/22 and obtained copies of but not limited to incident report, staff and client rosters and staff contact information. In addition, on 12/13/ LPA Larios obtained further records including client needs and services plans, progress notes and emergency disaster plan. On 12/08/22 ,12/09/22, 12/12/22, 12/15/ LPA Larios conducted interviews with three social workers, two staff and four clients. SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 12/16/2022

Allegations:
- SubstantiatedEstimated Days of Completion: Estimated Days of Completion: Estimated Days of Completion: UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Saquintha Magee


raw_content:
Narrative:
One child stated that there was a child placed in the facility who was seeking medical attention, however, child stated that staff continued to offer to take child to get medical care and child refused. Staff also denied the allegation and had similar statements that children are offered and taken to medical appointments and doctors if requested or if needed. Staff stated that if a child requests or wanted to see a medical provider child is taken but if they refuse services staff document refusal. LPAs were unable to speak with child in which allegations were regarding but documents reviewed identified child refusing offers to receiving medical care and documented child running away from facility. One child stated that there was a child placed in the facility who was seeking medical attention, however, child stated that staff continued to offer to take child to get medical care and child refused. Staff also denied the allegation and had similar statements that children are offered and taken to medical appointments and doctors if requested or if needed. Staff stated that if a child requests or wanted to see a medical provider child is taken but if they refuse services staff document refusal. LPAs were unable to speak with child in which allegations were regarding but documents reviewed identified child refusing offers to receiving medical care and documented child running away from facility. It was also alleged that facility has insects. Children denied the allegation. Children had similar statements in that facility is fumigated regularly and insects are not observed. One child stated that a child ran away from the facility and returned with bed bugs. However, child stated that staff addressed the bugs by properly disposing and fumigating facility. Staff also denied the allegation and stated that at one time facility had an issue with bugs, but that facility has been regularly fumigated since. Staff were unable to provide dates of when issues with bugs transpired nor documentation of an issue. Documents reviewed identified home being fumigated regularly and facility having no major concerns with insects or rodents. LPAs were unable to meet with child in which allegation was referencing but no information received documents any issues with bugs or staff not responding to issues or problems raised. Additionally, it was alleged staff not administering medication to minor. Documents reviewed identified no issues with staff administering medications to children. Children and staff had similar statements that medications are given when children are present at the facility. LPA reviewed medication logs and observed where children had missed medications and where medications were refused. It was alleged facility is not providing an adequate amount of food to minors. LPA toured facility and observed ample perishable and non-perishable food in the kitchen which is made accessible for breakfast, lunch, and dinner. LPA observed in common area a small refrigerator, microwave and snack table with various snacks that is made accessible to children at all times of the day and night. Interviews conducted with children did not identify being fed inadequate meals. Staff had similar statements in that children are offered three meals and snacks throughout the day. Staff stated snacks are made accessible to children all throughout the day. LPA reviewed documents and child in which investigation involved frequently ran away from facility and LPA was unable to determine if child was receiving inadequate meals based on child running away frequently from facility. Furthermore, it was alleged facility not providing an adequate amount of allowance to minor. Staff stated that allowances are provided based on children following program and being present at facility. Children can earn allowances based on different things they do and by following their agreed upon program. Children obtain minimal $5 dollars a week or maximum of $25 dollars a week if stay with their program. Staff further stated that allowances are assessed and given by the Administrator. LPA reviewed log for children and child ran away from facility numerous times during the time of this investigation. Children receive clothing allowances issued in the form of gift card and they receive incidental allowances. However, money that they can hold varies based on them being at facility and following their identified program. Facility identified why amounts were lowered due to children not following agreed upon program. However, LPA was unable to decipher specific dates as to when deductions were made. It was also alleged minor's mental health needs are not being met. Staff and Administrator stated children are offered on site therapy and that all children receive mental health services, sometimes as a group they will have the rehabilitation group therapy, or they are sometimes meeting with a therapist outside of the STRTP, one on one services. Children had similar statements that they weren't aware of anyone not receiving their mental health therapy or not getting their mental health needs met. It was alleged staff are not properly trained. Staff denied allegation, staff stated that they receive required training and log trainings they complete monthly. Interviews conducted with children stated that staff know what needs to be done at facility and assist with children's needs as situations arise. Documents reviewed identify staff meeting the qualifications to work in the facility and meeting the requirements to work with children in which facility serves. Lastly, it was alleged that facility has inadequate staffing to meet the needs of the minor's in care. Children stated that there are usually three staff in the morning and four staff at night present in the facility. Children had similar statements in that staffing is usually adequate for caring for all children in care. Staff denied the allegation and stated that facility stays adequately staffed for caring for children and to meet the needs of the children. LPAs were unable to reach county social workers (CSWs) for children to obtain additional information regarding children's placement at the facility. However, LPA observed no documentation to support that there was an issue with the facility of children being placed in the facility. Based on the information gathered, although the allegations may have happened or is valid, the preponderance of evidence to prove the allegations was not met, therefore the allegation is unsubstantiated. An exit interview was conducted. A copy of this report Confidential Names Form, and Appeal Rights were provided to the facility representative via electronic mail. There were no deficiencies cited during this inspection.

Investigation Findings:
13On 1/29/ Licensing Program Analysts (LPA) Johanna Lofton made an unannounced visit to the Daughter's Project Youth facility on behalf of LPA Dawn Mahecha for the purpose of concluding the above complaint investigation. LPA met with Sierra Bura, Senior Facility Manager and discussed the above identified findings. Investigation consisted of the following: On 9/2/ LPA Karen McGee conducted 10-day inspection to facility (see LIC 811 confidential names, dated 9/2/22). Additionally, between 11/21/22-12/15/ LPA Elnora Smith interviewed two (2) staff, two (2) children (C1 and C2) and attempted to interview an additional four (4) children who declined to be interviewed. LPA Smith also attempted to contact various social workers and witnesses. Investigation revealed the following: It was alleged that facility did not seek medical attention for minor. Children denied the allegation and stated that they never observed nor experienced a child not being offered or receiving medical care when needed. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Johanna Lofton LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 01/29/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Sierra Bura - Senior Facility Manager


summary: Complaint Investigation - Unsubstantiated - 3 allegations

raw_content:
Narrative:
Page It was alleged that the facility staff neglected and failed to provide adequate supervision resulting in clients going AWOL and partaking in inappropriate activities. Staff (S1, S2, S3) denied the alleged allegation, further indicating that there are three or more staff members present depending on the needs of the facility and conducting room checks every fifteen to thirty minutes depending on the circumstances. Staff further disclosed that the STRTP primarily deals with clients who have partaken in Commercial Sexual Exploitation and have a history of going AWOL. Staff indicated that when they (Staff) get a suspicion that a client is planning to AWOL, staff will attempt to intervene and persuade the client to stay by offering said client with activities they like to do such as manicures, styling hair, watching a movie, or a stress drive. If for whatever reason the client refuses to stay, staff will shadow clients advising them on the dangers they may face while going AWOL while trying to determine what is causing the said client to AWOL. Staff further disclosed that they give the clients two hours to return prior to filing a missing person report with local law enforcement. If said client is observed getting into any vehicle staff will immediately file a missing person report and in both cases will document the said incident (LIC624) and notify the appropriate agencies in a timely manner. As to the incident in question, said client was AWOL at the time they were sexually assaulted and upon their return disclosed the incident to staff which took the appropriate action by obtaining further information and completing a SCAR report and notifying the appropriate agencies. The client refused any medical attention but requested to be taken to planned parenthood the following day. Information obtained from C2 indicated that the clients are supervised by three to four staff members and sometimes more depending on what is going on in the facility. C2 further indicated that the facility staff are very thoughtful and is always finding ways to interact with and support clients. C2 indicated that when any client AWOL's staff will follow them trying to convince them to return to the facility and informing them of the dangers they may face when going AWOL. C2 indicated that staff will verbally redirect client's, which on some occasions will work, however, if a client has made their mind to leave, they will AWOL. C2 indicated that they feel safe and like the support and encouragement the staff provides. Although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is found to be unsubstantiated. Appeal Rights were provided and discussed with the Facility Administrator. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was left with the Facility Administrator.

Investigation Findings:
13On February 10, 2023, at 11: AM, Licensing Program Analyst (LPA) Christopher Larios conducted a complaint inspection to the above facility and met with Sierra Bura, Facility Manager. The purpose of the inspection was to deliver the findings for the above complaint allegation on behalf of LPA Winston Moroney. On October 6, 2022, the California Department of Social Services Community Care Licensing Division received a complaint via telephone with the following allegation: Neglect/Lack of supervision. The investigation of the above allegation was conducted by LPA Moroney and it consisted of, but was not limited to a review of records, including the client's needs and services plans, medical records, and interviews with three staff members (S1, S2) on 10/19/22, (S3) on 10/24/22, and one of two clients (C2) on 10/19/22. (C1) declined to provide a statement. (Reference Confidential Names Form LIC 811, dated February 10, 2023). [Continued on Page 2] UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 02/10/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Ms. Sierra Bura


raw_content:
Narrative:
Staff had similar statements and stated that children are offered various activities throughout the week and weekend. Children are encouraged to stay and participate in activities and are counseled in dangers of Awoling. Staff stated that children continue to Awol and when returning to facility children have been overheard discussing various activities that have transpired off site including meeting unknown adult men and possibly doing illicit drugs. However, staff stated that children are asked to empty their pockets and turn over all contraband obtained during Awol. Interview conducted with one child identified that staff encourage children to stay at facility and provide various activities to children to be involved in, but children usually don't partake in scheduled activities. Child stated that there is always adequate staff and that staff do their best, but children leave because they want to leave. LPA attempted to interview an additional five (5) children but children either declined interview or were on Awol status from facility. LPA attempted to interview county social workers, but LPA was unsuccessful in reaching anyone from the county for children involved. Documents reviewed identified staff reporting incidents and following proper notifications and protocols. Additionally, documents reviewed provided no indication of problems with staff or children being placed in the home. Although the allegations may have happened or may be true there is not a preponderance of evidence to support that the allegations did or did not happen. Therefore, this complaint is being closed Unsubstantiated. Exit interview was completed, no deficiencies cited, and a copy of this report was emailed to Administrator for review and signature.

Investigation Findings:
13On 2/19/ Licensing Program Analyst (LPA) Johanna Lofton made an unannounced visit on behalf of LPA Dawn Mahecha to the Daughters Project Short Term Residential Treatment Program (STRTP) for the purpose of closing the above complaint investigation. LPA met with Sierra Bura, Senior Facility Manager and discussed the above identified allegation. Investigation consisted of the following: On 11/14/ LPA met with and interviewed Assistant and on 12/15/ LPA interviewed one child and Administrator (see confidential names list LIC 811, dated 11/14/22 and 12/15/2022). LPA requested and obtained copies of SIR and case notes from date of incident. Investigation revealed the following: It was alleged Facility staff do not prevent minors from AWOLing resulting in the minors self- trafficking for money and drugs. Based on information obtained and documents received facility reported incidents of children Awoling on several occasions. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Tira Logan LICENSING EVALUATOR NAME: Johanna Lofton LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 02/18/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:


raw_content:
Narrative:
Page The Department received a complaint alleging clients at the facility use methamphetamine in the facility bathroom and, in addition, a client at the facility was sexually assaulted away from the facility and staff does not care. Staff denied the allegations. Statements obtained from interviews conducted with staff revealed contraband searches are conducted when a youth leaves without permission and attempts to reenter the facility. However, staff reported youth can conceal contraband in areas staff are not permitted to search without violating the youth's personal rights. Furthermore, interviews conducted with staff confirmed youth have consumed marijuana and used vape pens inside the facility bathrooms. During these incidents, staff reported they attempt to have the youth turn in the contraband or confiscate it when it is out of the youth's possession. In addition to contraband searches, staff reported youth are counseled regarding requiring medical attention or incidents which require a report to law enforcement or the child abuse hotline upon return from leaving the facility without permission. . Statements obtained from confidential interviews conducted revealed youth in placement consume marijuana in the facility bathroom. There we no witnesses who reported observing youth in placement consuming methamphetamines in the bathroom. However, confidential interviews revealed staff attempt to deter youth from smoking and confiscate contraband if they observe it. Regarding a youth being sexually assaulted away from the facility, the investigation revealed a lack of evidence to support the allegation. Based on information gathered from interviews conducted and records review the allegations are unsubstantiated. Although the allegations may have happened or are valid the standard of the preponderance of evidence was not met. A copy of this report was given to the above mentioned facility representative. Exit interview conducted no deficiencies were cited.

Investigation Findings:
13On 03/03/23 at 11: AM, Licensing Program Analyst (LPA) Christopher Larios conducted an unannounced follow up inspection to the facility. During the inspection LPA Larios met with Administrative Assitant Elizabeth Sausedo. The purpose of the inspection was to deliver findings to the above-mentioned complaint allegations. The investigation was conducted by Community Care Licensing Division (CCLD) Investigations Branch (IB) State Investigator (SI) Ruben Munoz and LPA Larios. During the course of the investigation, SI Munoz conducted interviews with social workers on 09/26/22, 09/28/22 and 10/18/22, and one client on 09/27/22. LPA Larios conducted interviews with social workers on 02/07/23 and 02/09/23, interviewed clients on 02/10/23 and 02/28/23, interviewed staff on 02/28/23 and 03/01/23. In addition, LPA Larios conducted a record review on 09/30/22 and obtained copies of staff and client rosters, incident reports and needs and services plans. (Continued on Page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 03/03/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0

met_with: Elizabeth Sausedo


raw_content:
Narrative:
It was alleged that facility staff does not provide adequate food services to clients, mishandled clients' personal belongings and funds, provided inadequate grooming care, and did not have planned activities. Staff (S1, S2, S3) denied the alleged allegation indicating that all clients when at the facility are provided three hot meals a day that abides by the five food groups with options for snacks in between meals. Staff indicated that due to the facility kitchen being more industrial they keep it locked up to prevent any clients from being injured, however, provide a small refrigerator with microwaveable foods and snacks such as fruits, chips, and various other snacks. Staff indicated that breakfast, lunch, and dinner are scheduled at certain times and will advise the clients three times that the food is ready. If for some reason clients decide not to eat, staff will store the client's meal and offer it to them when they come down or as a second option to their next scheduled meal. Staff (S1, S2, S3) denied mishandling any client's personal belongings or personal funds. Staff indicated that upon a client's intake, staff will conduct an inventory of the client's personal belongings and if needed will provide the said client with an emergency supply of clothing, and hygiene products. Furthermore, staff within 72 hours will take the said client to purchase clothing and personal care items as needed. If an item is found broken at the time of intake staff will document the item and will take pictures of the damaged items. In the case of C1 alleging that their guitar was broken by staff, staff denied damaging any of C1's property, however, would research the cost of getting it fixed if it was reasonable. Staff indicated that allowances range from five to fifteen dollars a week depending on clients' behavior and participation in their program. Clients are provided twenty dollars a month as a health and beauty allowance, twenty hair allowance, an eighty-dollar shoe allowance, and one hundred and fifty dollars bimonthly for hair maintenance regardless of behavior. Staff provided documentation that indicates C1 received or requested to have her funds held for her until the following month. As to the alleged allegation of staff not planning activities for minors, staff (S1, S2, S3) denied the alleged allegation indicating that a monthly activity calendar is posted in the dining room area, which was observed by LPA while conducting a walkthrough of the facility. Staff indicated that daily activities are encouraged to keep clients motivated, build on skills, and personal growth, and provide an alternative to going AWOL. Staff further disclosed that they try to involve all clients in the weekly activities, however, some clients will refuse to participate. Information obtained from clients (C1, C2) denied the alleged allegations stating that the staff is very supportive and treats all clients with respect. Clients indicated that they are provided three meals a day with an option for snacks in between meals. Clients indicated that they have never heard of any staff mishandling any client's personal belongings, and further indicated that staff provides lockers for clients to store personal belongings. Clients stated that allowances for clothing, health, and beauty are provided and scheduled in a timely manner. As to the allegation of staff not providing activities, clients denied the allegation stating that staff provides various activities and try to include all clients, however, clients will sometime refuse to participate. Further information obtained from C1's CSW indicated that during their visit in person or on the phone, C1 has never reported any of the above concerns. furthermore, CSW indicated that C1 disclosed to them that the guitar had been broken by another client accidentally and is also aware of staff trying to assist in getting it repaired. Therefore, based on the information received, the above allegations are determined to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are found to be unsubstantiated. Appeal Rights were provided and discussed with the Facility Administrator. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was left with the Facility Administrator.

Investigation Findings:
13On March 28, 2023, at 5:15PM, Licensing Program Analyst (LPA) Janeth Chavez conducted a complaint inspection for LPA Winston Moroney for the above Facility and met with the Assistant Administrator, Elizabeth Sausedo. The purpose of the inspection was to deliver the findings for the above complaint allegations. On November 11, 2022, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegations: Staff do not provide adequate food services to minors, Staff mishandled the minor's personal belongings while in care, Staff does not have planned activities for the minors, Staff mishandled the minor's personal funds, and Staff does not properly groom the minors while in care. The investigation of the above allegations was conducted by this LPA, and it consisted of but was not limited to a review of records, including the client's needs and services plans, medical records, and interviews with three staff members (S1, S2) on 11/23/22, S3 on 12/14/22, two clients (C2, C3) on 12/14/22, and CSW on 12/9/22. (C1) declined to be interviewed by LPA on 12/14/22. (Reference Confidential Names Form LIC 811, dated March 28, 2023). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 03/28/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Elizabeth Sausedo - Assistant Administrator


raw_content:
Narrative:
It was alleged that the facility staff does not safeguard the minor's personal items resulting in the minors items going missing or being broken. Staff (S1, S2, S3) denied the alleged allegation indicating that all clients have locks on their rooms and are encouraged to keep their rooms locked when not in them. Staff stated that they provide lockers with combination locks which are located by the staff office and have a camera viewing the lockers. Staff further disclosed that they also provide clients the option of storing valuables in a locked cabinet inside the staff office. In the case of larger items, staff will allow clients to store them in the facility storage room. Information obtained from clients (C2 & C3) both denied the allegation indicating that they have never had any issues with staff mishandling their personal belongings. Clients further disclosed that the facility staff provides lockers so clients can store their valuables that they don't want to go missing. Clients indicated that the only items that get confiscated by staff are contraband that is found in the client's room while cleaning. Information obtained from CSW indicated that they have no issues with the care and supervising that the facility staff is providing to C1. CSW further indicated that during a conversation with C1, C1 disclosed to her that the guitar was broken by another client accidentally, however, would not provide any further details as to how it was broken. Therefore, based on the information received, the above allegations are determined to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegation is found to be unsubstantiated. Appeal Rights were provided and discussed with the Facility Administrator. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report was provided via email to the Assistant Administrator.

Investigation Findings:
13On March 28, 2023, at 5:15PM, Licensing Program Analyst (LPA) Janeth Chavez conducted a complaint inspection for LPA Winston Moroney for the above Facility and met with the Assistant Administrator, Elizabeth Sausedo. The purpose of the inspection was to deliver the findings for the above complaint allegations. On November 17, 2022, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegation: Staff does not safeguard the minor's personal items. The investigation of the above allegations was conducted by LPA Moroney, and it consisted of but was not limited to a review of records, including the client's needs and services plans, medical records, and interviews with three staff members (S1, S2) on 11/23/22, S3 on 12/14/22, two clients (C2, C3) on 12/14/22, and CSW on 12/9/22. (C1) declined to be interviewed by LPA on 12/14/22. (Reference Confidential Names Form LIC 811, dated 11/23/22). UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Janeth Chavez LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 03/28/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Elizabeth Sausedo, Assistant Administrator


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Narrative:
Confidential statements obtained during the investigation were unable to corroborate the allegations as details obtained provided inconsistencies which did not support the allegations. The county placing agency social worker provided confidential information regarding the clients which did not support the allegations. In addition, three facility clients refused to be interviewed and a former facility client was on runaway status with her whereabouts unknown. Facility staff denied the allegations. Based on the information gathered, the allegations are unsubstantiated as the preponderance of evidence to prove the allegations was not met although the allegations may have happened or are valid. A copy of this report, Confidential Names Form and Appeal Rights were provided to the facility representative. There were no deficiencies cited during this inspection.

Investigation Findings:
13On April 6, 2023 at 12: PM, Licensing Program Analyst (LPA) Joshua Rarela conducted a follow-up inspection to deliver the findings of a complaint investigation concerning the allegations above. The complaint was investigated by Community Care Licensing, Investigations Branch, Investigator Mariana Lomeli and LPA Rarela. LPA Rarela discussed the findings with the facility representative named above. During the course of the investigation, Investigator Lomeli interviewed the complainant on 11/10/22 and 11/15/22, the county social workers on 11/10/22 and 12/1/22, school personnel on 11/10/22, facility staff on 11/16/22; LPA interviewed facility staff and clients on 4/6/23 (see Confidential Names Form dated April 6, 2023). Investigator Lomeli and LPA Rarela also reviewed documents including the police report, placing agency service reports, Needs and Services Plans of facility clients, incident reports, and personnel files. It was alleged that facility clients had access to drugs at the facility, and that facility staff are not providing adequate supervision to the facility clients. (CONTINUED) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Joshua Rarela LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 04/06/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Saquintha Magee, Facility Manager


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Narrative:
Page The Department received a complaint alleging facility staff allow minors to use drugs in their bedroom. Staff denied the allegation and reported taking measures including conducting contraband searches when clients return from unauthorized leave, conducting room checks every thirty minutes, and contacting law enforcement for support if clients are observed using drugs or suspected to have drugs on their person. Statements obtained from confidential interviews conducted revealed minors are able to bring drugs into the facility without staff knowledge, not due to lack of care and supervision. The investigation revealed the facility offers clients access to counseling and therapeutic programs regarding substance abuse prevention, in addition to having a therapist on site. Statements obtained from interviews conducted with social workers revealed no concerns regarding lack of supervision by staff resulting in clients using drugs inside the facility. Based on information gathered from interviews conducted and records review the allegation was unsubstantiated. Although the allegation may have happened or is valid, the standard of the preponderance of evidence was not met. A copy of this report was given to the above mentioned facility representative. No deficiencies were cited. Exit interview conducted.

Investigation Findings:
An unannounced follow up inspection was conducted by Licensing Program Analyst (LPA) Christopher Larios on 05/05/23 at 11: AM. During the inspection LPA Larios met with Administrative Assistant, Elizabeth Sausedo. The purpose of the inspection was to deliver findings for the above mentioned complaint allegation. The complaint was investigated by Community Care Licensing Division (CCLD) Investigations Branch (IB) State Investigator (SI) Maria Barragan and LPA Larios. During the course of the investigation SI Barragan conducted interviews with one placing agency officer on 02/14/23 and two clients on 02/21/23. In addition, LPA Larios conducted interviews with clients 04/06/23, 04/14/23. Three clients declined to be interviewed, others were on unauthorized leave or their current placement facility was unable to arrange an interview. LPA Larios also interviewed social workers on 04/04/23 and 04/18/23. LPA Larios interviewed facility staff on 05/01/23. (Continued on page 2) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Gustavo Garcia LICENSING EVALUATOR NAME: Christopher Larios LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION CCLD Regional Office, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 05/05/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion:
- Unsubstantiated Estimated Days of Completion:
- Unsubstantiated Estimated Days of Completion: 0


raw_content:
Narrative:
It was alleged that the above facility staff did not provide adequate supervision resulting in client-on-client verbal and physical altercations, which involved an incident where pepper spray was deployed by a client (C3). Staff (S1, S2, S3, and S4) denied the allegations of neglect & lack of supervision, stating that the facility maintains three or more staff members present at the facility to maintain the 1:4 clients to staff ratio. Staff indicated that all staff members have been trauma-informed and have received training in Management of Assaultive Behavior (MAB), which will only be used as a last resort to prevent serious injury to staff or clients. Staff further indicated that an incident occurred on February 1, 2023, which resulted in four clients (C1, C3, C4, and C5) being involved in a verbal and physical altercation. S2 indicated that C1 walked into the dining area of the facility and proceeded to verbally attack three of their peers (C3, C4, and C5), due to a previous incident. S2 further indicated that they and the other two staff members quickly reacted by verbally redirecting clients requesting for them to stop and remove themselves from the immediate area. Clients ignored the verbal commands and proceeded to argue and yell at one another escalating into a physical altercation with C3, C4, and C5 kicking and punching C1. Staff indicated that they quickly intervened by physically separating and trying to create space between clients, and in doing so were also punched, kicked, and sprayed with pepper spray by C3. Staff further disclosed that due to the situation getting out of hand the Bakersfield Police and Paramedics were called to assist with the situation. However, prior to the Police arriving, C3, C4, and C5 went AWOL from the facility. Medical attention was provided by the Paramedics and C1 was transported to the hospital for further medical treatment, due to a possible head injury and later was cleared to return to the facility that same day. Staff stated that they were unsure on how the pepper spray was brought into the facility, stating that all clients and their belongings will be visually searched and scanned with a metal detector wand by a staff member prior to entering the facility. Staff members have increased the frequency of room searches, due to the above incident and have confiscated any contraband found in the client's rooms and reiterated the facility rules to the clients regarding the possession of any type of contraband in the facility. No information was obtained from the clients involved due to the clients declining to be interviewed by LPA. Therefore, based on the information received, the above allegations are determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are found to be unsubstantiated. Appeal Rights were provided and discussed with the STRTP Lead Facility Manager. There are no deficiencies to be cited at this time. An exit interview was conducted and a copy of the report along with the (LIC 811) was given to the Lead Facility Manager.

Investigation Findings:
13On June 28, 2023, at 5: PM, Licensing Program Analyst (LPA) Winston Moroney, conducted an unannounced complaint inspection at Daughters Project Girls Home and met with the above STRTP Facility Manager. The purpose of the inspection was to deliver the findings for the above complaint allegations. On February 2, 2023, the California Department of Social Services Community Care Licensing Division received a complaint from Centralized Complaint and Information Bureau (CCIB) with the following allegations: Facility staff did not intervene in a physical altercation between minors, Facility staff did not intervene in a verbal altercation between minors, A Minor was pepper sprayed by another minor, Minor was threatened by another minor, Facility staff not ensuring the safety of minors, and Facility staff did not safeguard minor's belongings. The investigation of the above allegations was conducted by this LPA, and it consisted of but was not limited to a review of records, including the client's need and services plans, medical records, and interviews with 4 staff members S1 on 2/1/23, S2 on 2/28/23, S3 on 3/1/23, and S4 on 2/21/23. (5 clients (C1, C2, C3, C4, and C5 declined to be interviewed). (Reference Confidential Names Form LIC 811, dated June 28, 2023) UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Yan Yeung LICENSING EVALUATOR NAME: Winston Moroney LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 06/28/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Brandy Chavaria - Facility Manager


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Narrative:
The investigation revealed that there are cameras at the facility and staff can see if clients leave without permission. The investigation revealed that Ref. #1 resided at the facility from February 7, 2023 to February 17, 2023, approximately 10 days. The LPA observed at least nine Law Enforcement Contact Reports regarding Ref. #1 leaving without permission almost daily. The LPA was unable to obtain information regarding Ref. #1 being recruited to engage in inappropriate activity. The CSW indicated that Ref. #1 was at the facility for about one week in February 2023. The CSW indicated that the facility contacted them and provided detail information regarding issues with Ref. #1. The CSW indicated that Ref. #1 did not report any concerns to them regarding the facility. The LPA is unable to corroborate the allegations. There was no preponderance of the evidence to substantiate the allegations. So, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the allegations are unsubstantiated. There are no deficiencies to be cited regarding this allegation. A copy of this complaint was provided to the facility representative.

Investigation Findings:
On July 21, 2023 at 2:30 p.m., Licensing Program Analyst (LPA), Karen McGee,delivered the findings of a complaint investigation involving client (see Confidential Names, LIC 811, Ref. #1 dated July 21, 2023) to the facility. The LPA met with Sierra Bura, Senior Facility Manager. On March 15, 2023, the Monterey Park Children's Residential Program (MPCRP), received a complaint with the above mentioned allegations. Confidential interviews were conducted that included, but were not limited to: two Clients, Ref. #2 and #3, at the facility; LPA Joshua Rarela interviewed Client Ref. #4 at the facility. After making several attempts, the LPA was unable to interview the victim, Client Ref. #1. The LPA conducted a telephone conversation with the County Social Worker (CSW) for Ref. #1. The LPA reviewed the Needs & Services Plan and Law Enforcement Contact Reports. The LPAs received inconsistent statements regarding supervision at the facility. One witness indicated that staff check on clients every 15 minutes, one staff is stationed downstairs and another staff is stationed upstairs. A second witness indicated that staff check on the clients often, but did not give a time frame and that the staff are not upstairs. The final witness was unsure if staff conducted rounds on the floor, indicated that staff are not present on the floor and spend most of their time downstairs in the office. UnsubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Jean Herring LICENSING EVALUATOR NAME: Karen McGee LICENSING EVALUATOR SIGNATURE: I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC9099 (FAS) - (06/04)Page: 1 of Control Number 32-CR- STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT (Cont)CALIFORNIA DEPARTMENT OF SOCIAL SERVICES COMMUNITY CARE LICENSING DIVISION LA & TRI-COASTAL CR, CORPORATE CNTR DR. #200A MONTEREY PARK, CA FACILITY NAME: DAUGHTER PROJECT GIRLS HOMEFACILITY NUMBER: VISIT DATE: 07/21/2023

Allegations:
- UnsubstantiatedEstimated Days of Completion: Unsubstantiated Estimated Days of Completion: Unsubstantiated Estimated Days of Completion:

met_with: Sierra Bura