Residential facilities providing religious, behavioral, and mental health treatment to children exist in all 50 states. Some of these facilities are known to be part of the Troubled Teen Industry, while others have not yet been verified. Any facility where children live and receive care requires additional oversight. This directory helps communities monitor local programs and advocate for accountability.
Aloha Youth Academy (CLOSED) Malaekahana Park, Laie, HI
Hawaii Youth Correctional Facility 42-470 Kalanianaʻole Hwy, Kailua, HI 96734
Pacific Quest 301 Kalanianaole St, Hilo, HI 96720; 15-1903 26th Ave, Keaau, HI 96749; 15-2065 22nd Ave, Keaau, HI 96749
Pearl Haven (Ho’ōla Nā Pua) O’ahu, HI
SeaChange Hawaii (CLOSED) Käne`ohe Bay, O’ahu, HI
The Queen’s Medical Center – Kahi Mohala 912301 Old Fort Weaver Rd, Ewa Beach, HI 96706
Waiale’e Industrial School for Boys (CLOSED) Oahu, HI
Facilities —News —Lawsuits —Legislation —
Facilities in Hawaii
Residential facilities providing religious, behavioral, and mental health treatment to children exist in all 50 states. Some of these facilities are known to be part of the Troubled Teen Industry, while others have not yet been verified. Any facility where children live and receive care requires additional oversight. This directory helps communities monitor local programs and advocate for accountability.
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Reporting abuse in Hawaii
Hawaii has a name for what happens in these places: Institutional Harm, meaning abuse or neglect in any substitute care arrangement the Department licenses - foster, group or child care. Its Child Welfare Intake Unit takes Institutional Harm reports around the clock alongside ordinary abuse reports, which means you do not have to argue about which category your call belongs in.
The therapist's licensing board
Holds the individual clinician's licence and can suspend or revoke it.
Hawaii Regulated Industries Complaints Office (RICO)
Multiple professions
The licence-enforcement arm of the Department of Commerce and Consumer Affairs. It reviews complaints against licensees of the professional boards - psychologists, marriage and family therapists, clinical social workers, physicians and psychiatrists among them - files administrative actions against them, and sues people providing those services with no board licence at all.
Use this whenA licensed mental health professional in Hawaii, or somebody practising without a licence.
HowUse the Health Care Provider Complaint Form from the Professional and Vocational Licensing pages.
The Resource Center will tell you a licensee's current status and whether they have a prior complaint history, which is worth asking before you file.
808-587-3295RICO Consumer Resource Center; also 808-587-4272.
Inspects the facility itself and can cite, fine, suspend or close it.
Hawaii DHS child care and residential licensing
Licenses Hawaii's substitute care arrangements and decides whether a complaint discloses a breach of the child care law or licensing rules that needs investigating.
Use this whenA licensed Hawaii facility, where the issue is a licensing breach. Abuse or neglect goes to the hotline instead, and the Department says so directly.
Child protection, the Attorney General, and the criminal side.
Hawaii Child Abuse and Neglect Hotline
The statutory report line. The Child Welfare Intake Unit takes reports around the clock, including Institutional Harm reports - abuse or neglect in any substitute care arrangement the Department licenses.
Use this whenA child at a Hawaii program.
HowCall. From the neighbour islands there is a toll-free number.
808-832-5300Oahu. Toll free from the neighbour islands, 1-888-380-3088. 24 hours a day.
Bodies with a right to investigate, and advocates who can act for you.
Hawaii Disability Rights Center
Hawaii's Protection and Advocacy agency, with federal authority to investigate abuse and neglect of people with disabilities in facilities, a right of access to them, and free legal advocacy.
Use this whenA Hawaii program where the young person has a disability or a mental health diagnosis.
HowContact the intake line.
808-949-2922Voice and TTY. Toll-free TTY 1-800-882-1057.