Facility profile Texas
New Horizons – Audrey Grace House
New Horizons – Audrey Grace House is a program in Abilene, Texas.
Serious violations
What state inspectors found and confirmed here, in their own words. Each finding was picked out of the inspection reports and checked by our team before it was listed.
Physical abuse or assault Inspected Jul 9, 2024
A staff slapped a child in care.
From the TX inspection report. Risk level: High
Suicide attempt Inspected Jan 18, 2025
A child was left unsupervised with an unlocked medication cabinet, resulting in the child ingesting a significant amount of medication in a suicide attempt.
From the TX inspection report. Risk level: High Also: Self-harm
Licensing and inspections
- Licensed as
- New Horizons Audrey Grace House RTC
- License category
- General Residential Operation
- Licensed capacity
- 40
- License expires
- 2010-01-29
- Licensing action
- Full Permit
- Phone on file
- (325) 437-1852
- Licensed address
- 598 Medical Dr, Abilene, TX 79601
50 inspection reports on file; the serious findings in them are listed above. Search all Texas reports
The newest 25 reports, by date: 25 findings in 25 reports
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Jan 6, 2026
748.1101(b)(4)(A)(vii) - Children's rights- Free from demeaning behavior to embarrass/control/harm/intimidate/isolate the child
1 finding
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Risk level: Medium High : 748.1101(b)(4)(A)(vii) - Children's rights- Free from demeaning behavior to embarrass/control/harm/intimidate/isolate the child
One staff admitted to pushing a child onto their bed as well as three children reported that same staff gets into the children's faces and uses intimidation as a scare tactic.
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Feb 21, 2025
748.1101(b)(4)(A) - Children's rights-The right to be free from any harsh, cruel, unusual, unnecessary, demeaning, or humiliating treatment or punishment.
1 finding
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Risk level: High : 748.1101(b)(4)(A) - Children's rights-The right to be free from any harsh, cruel, unusual, unnecessary, demeaning, or humiliating treatment or punishment.
A child in care was grabbed by the arm to comply.
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Feb 20, 2025
748.1101(b)(4)(A)(vii) - Children's rights- Free from demeaning behavior to embarrass/control/harm/intimidate/isolate the child
1 finding
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Risk level: Medium High : 748.1101(b)(4)(A)(vii) - Children's rights- Free from demeaning behavior to embarrass/control/harm/intimidate/isolate the child
A staff member made demeaning, crude, inappropriate comments and threats to children in care.
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Feb 14, 2025
748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
1 finding
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Risk level: Medium High : 748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
The Clinical Director admitted to cussing when children in care were present. Six other individuals confirmed hearing Clinical Director cuss on several occasions while children in care were present, during therapy sessions or in professional settings.
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Feb 13, 2025
748.2855(a) - EBI Documentation-Caregiver must document EBI in child's record as soon as possible, but no later than 24 hours after initiation of the intervention
1 finding
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Risk level: Medium : 748.2855(a) - EBI Documentation-Caregiver must document EBI in child's record as soon as possible, but no later than 24 hours after initiation of the intervention
A personal restraint occurred on 2/13/24, but was not documented until 3 days later, 2/16/24.
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Feb 13, 2025
748.1339(a)(1) - Initial Service Plan-Service planning team must include at least one of the child's current caregivers
1 finding
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Risk level: Low : 748.1339(a)(1) - Initial Service Plan-Service planning team must include at least one of the child's current caregivers
One child's service plan did not have a caregiver participant/signature when reviewed.
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Feb 11, 2025
748.3273(6) - First Aid Kits-Each one must contain scissors
1 finding
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Risk level: Medium Low : 748.3273(6) - First Aid Kits-Each one must contain scissors
Four first aid kits reviewed did not have all the required supplies needed.
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Feb 11, 2025
748.2203(c) - Medication Error-Operation must meet documentation requirements within 24 hrs
1 finding
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Risk level: Medium High : 748.2203(c) - Medication Error-Operation must meet documentation requirements within 24 hrs
A child in care had a medication error not reported.
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Jan 31, 2025
748.313(3)(B) - Serious Incident child absent without permission-document notice to parents and law enforcement about child's absence and subsequent location/return
1 finding
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Risk level: Medium : 748.313(3)(B) - Serious Incident child absent without permission-document notice to parents and law enforcement about child's absence and subsequent location/return
Three run away incident reports were reviewed. Two of the reports did not include law enforcement notification date and time- One of those two also did not include the name of person notified. The other run-away incident report did not include name of person spoken to.
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Jan 18, 2025
748.685(a)(4) - Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
1 finding
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Risk level: High : 748.685(a)(4) - Caregiver responsibility - providing the level of supervision necessary to ensure each child's safety and well-being
A child was left unsupervised with an unlocked medication cabinet, resulting in the child ingesting a significant amount of medication in a suicide attempt.
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Jan 18, 2025
748.2101(2) - Medication Storage-Keep medication inaccessible other than to employees responsible for stored medication
1 finding
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Risk level: High : 748.2101(2) - Medication Storage-Keep medication inaccessible other than to employees responsible for stored medication
A child in care had unsupervised access to the medication cabinet that a staff member left unlocked. As a result of this, the child in care ingested a significant amount of medication in a suicide attempt.
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Jan 15, 2025
748.313(3)(B) - Serious Incident child absent without permission-document notice to parents and law enforcement about child's absence and subsequent location/return
1 finding
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Risk level: Medium : 748.313(3)(B) - Serious Incident child absent without permission-document notice to parents and law enforcement about child's absence and subsequent location/return
In a review of the incident report, there are concerns with the times of the runaway notification not being documented to the guardian and to law enforcement. Additionally, the date is not listed for the notification to law enforcement, only the name of the person who was spoken to and the case number are documented. The name of the guardian who was notified is also missing.
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Jul 9, 2024
748.2303(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
1 finding
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Risk level: High : 748.2303(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
A staff slapped a child in care.
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Jul 9, 2024
748.1101(b)(1)(B) - Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
1 finding
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Risk level: High : 748.1101(b)(1)(B) - Children's rights-Adhere to the child's rights to be free of abuse, neglect, and exploitation
During the DFPS ANE investigation, this standard was found to be deficient. A child in care was slapped by a staff member.
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May 27, 2024
748.2801(2)(A) - EBI Time Limits-Maximum length of time for personal restraint for a child of any age is 30 minutes.
1 finding
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Risk level: High : 748.2801(2)(A) - EBI Time Limits-Maximum length of time for personal restraint for a child of any age is 30 minutes.
A child was restrained for more than 30 minutes. Three children and three staff involved said it was about 35-40 minutes, and the incident report states 38 minutes.
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May 27, 2024
748.2857(a) - No later than 72 hours after the initiation of the intervention, you must provide written notice to the parent.
1 finding
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Risk level: Medium : 748.2857(a) - No later than 72 hours after the initiation of the intervention, you must provide written notice to the parent.
The child's case worker was not notified of the restraint within 72 hours.
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Apr 22, 2024
748.685(a)(3) - Caregiver responsibility - being aware of and accountable for each child's on-going activity
1 finding
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Risk level: High : 748.685(a)(3) - Caregiver responsibility - being aware of and accountable for each child's on-going activity
Three children in care put cleaning supplies into another child's shampoo and on their deodorant. Staff were present during the time of children cleaning; however, the children were still able to obtain and create these mixtures without staff noticing.
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Apr 11, 2024
748.4703(b) - Child/caregiver ratio-Caregiver must remain awake during night-time sleeping hours
1 finding
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Risk level: Medium High : 748.4703(b) - Child/caregiver ratio-Caregiver must remain awake during night-time sleeping hours
5 out of 7 children interviewed stated a night staff was asleep while working.
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Mar 23, 2024
748.2307(9) - Other Prohibited Punishments-subjecting a child to abusive or profane language
1 finding
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Risk level: Medium High : 748.2307(9) - Other Prohibited Punishments-subjecting a child to abusive or profane language
Multiple staff and children in care stated an employee cussed at children in care.
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Mar 19, 2024
748.2307(8) - Other Prohibited Punishments-humiliating, shaming, ridiculing, rejecting, or yelling at a child
1 finding
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Risk level: Medium High : 748.2307(8) - Other Prohibited Punishments-humiliating, shaming, ridiculing, rejecting, or yelling at a child
All children interviewed reported staff yelling at children, and/or being loud and in their faces. Two staff reported they have seen staff yell or raise their voice when they could have handled the situation better.
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Feb 8, 2024
748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
1 finding
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Risk level: Medium High : 748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
One staff admitted calling a child a liar and in a separate incident a different staff admitted making a comment to a child in care stating they should cut down on eating cookies and mashed potatoes, making an implication to weight.
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Jan 26, 2024
748.2003(b)(10) - Administration of prescription medication-must not borrow or administer prescription medication to a child that is prescribed to another person
1 finding
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Risk level: Medium High : 748.2003(b)(10) - Administration of prescription medication-must not borrow or administer prescription medication to a child that is prescribed to another person
A medication log stated that a pill was borrowed from another child in care. The campus nurse confirmed that this did occur based on her medical knowledge and approval.
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Dec 14, 2023
748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
1 finding
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Risk level: Medium High : 748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
A staff member admitted to playing games on their cell phone when directly supervising children in care.
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Sep 20, 2023
748.3421(3) - Poisons-Ensure poisonous/flammable material is
stored in an area that is inaccessible to children unless child is capable to use responsibly.
1 finding
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Risk level: Medium High : 748.3421(3) - Poisons-Ensure poisonous/flammable material is stored in an area that is inaccessible to children unless child is capable to use responsibly.
Cleaning supplies were found in an unlocked cabinet under the sink in a bathroom that is assessible to children in care.
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Feb 10, 2023
748.705(b)(3) - Reasonable & prudent parent standard-must consider the child's behavioral history and ability to safely participate in proposed activity
1 finding
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Risk level: Medium : 748.705(b)(3) - Reasonable & prudent parent standard-must consider the child's behavioral history and ability to safely participate in proposed activity
A staff member provided razors to children in care with a history of self-harm. Although using razors for shaving is a part of normalcy for teenage children, it seems the staff did not ensure the razors were taken back from the children.
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Documents
From the Unsilenced archive
61 documents about New Horizons – Audrey Grace House that Unsilenced collected and Kids Over Profits does not hold a copy of. They open on Unsilenced's Google Drive. Their whole folder: New Horizons Audrey Grace House RTC.
Documents
- 2017-05-12 - Incident Details.jpg
- 2018-01-01 - Incident Details 2.jpg
- 2018-01-01 - Incident Details.jpg
- 2019-11-23 - Incident Details.jpg
- 2020-03-11 - Incident Details.jpg
- 2020-12-30 - Incident Details 2.jpg
- 2020-12-30 - Incident Details.jpg
- 2021-03-31 - Incident Details 2.jpg
- 2021-03-31 - Incident Details 3.jpg
- 2021-03-31 - Incident Details.jpg
- 2021-04-24 - Incident Details.jpg
- 2021-05-12 - Incident Details.jpg
- 2021-06-09 - Incident Details.jpg
- 2022-08-30 - Incident 1.JPG
- Child Care Search Result Details.pdf
- Compliance History 1.pdf
- Compliance History 10.pdf
- Compliance History 11.pdf
- Compliance History 12.pdf
- Compliance History 13.pdf
- Compliance History 14.pdf
- Compliance History 15.pdf
- Compliance History 16.pdf
- Compliance History 17.pdf
- Compliance History 18.pdf
- Compliance History 19.pdf
- Compliance History 2.pdf
- Compliance History 20.pdf
- Compliance History 21.pdf
- Compliance History 22.pdf
- Compliance History 23.pdf
- Compliance History 24.pdf
- Compliance History 25.pdf
- Compliance History 26.pdf
- Compliance History 27.pdf
- Compliance History 28.pdf
- Compliance History 29.pdf
- Compliance History 3.pdf
- Compliance History 30.pdf
- Compliance History 31.pdf
- Texas compliance history - New Horizons Audrey Grace House RTC, operation 1000050, entries Aug 25, 2017 to Sep 29…
- Compliance History 33.pdf
- Compliance History 34.pdf
- Compliance History 35.pdf
- Compliance History 36.pdf
- Compliance History 37.pdf
- Compliance History 38.pdf
- Compliance History 4.pdf
- Compliance History 5.pdf
- Compliance History 6.pdf
- Compliance History 7.pdf
- Compliance History 8.pdf
- Compliance History 9.pdf
- Incident-1.PNG
- Incident-2.PNG
- Incident-3.PNG
- Incident-4.PNG
- Incident-5.PNG
- Incident-6.PNG
- New Horizons Audrey Grace House RTC-1.pdf
- New Horizons Audrey Grace House RTC-2.pdf
