Residential facilities providing religious, behavioral, and mental health treatment to children exist in all 50 states. Some of these facilities are known to be part of the Troubled Teen Industry, while others have not yet been verified. Any facility where children live and receive care requires additional oversight. This directory helps communities monitor local programs and advocate for accountability.
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Reporting abuse in Indiana
Indiana is the state where a complaint about a therapist does not start at the licensing board at all. It goes to the Attorney General's Consumer Protection Division, which reviews it and only then takes it to the relevant board asking for action against the licence. Indiana also protects reporters unusually firmly: state law requires the Department of Child Services to keep the identity of anyone reporting abuse confidential.
The therapist's licensing board
Holds the individual clinician's licence and can suspend or revoke it.
Indiana Attorney General, Consumer Protection Division (licensing complaints)
Multiple professions
Takes complaints from the public against licensed professionals, reviews them first, and where it finds merit brings the case to the relevant board - the Behavioral Health and Human Services Licensing Board, or the Psychology Board - seeking action against the licence.
Use this whenA licensed social worker, marriage and family therapist, mental health counselor, clinical addiction counselor or psychologist in Indiana.
HowObtain the complaint form from the Attorney General's Consumer Protection Division and file it there, not with the licensing agency.
Inspects the facility itself and can cite, fine, suspend or close it.
Indiana DCS Residential Licensing Unit
Licenses child caring institutions, private secure facilities, group homes and emergency shelters in Indiana. Its Residential Licensing Unit reviews every institutional report of alleged child abuse or neglect connected to a licensed facility - including reports that were screened out - to decide whether the facility broke its licence or its contract.
Use this whenA DCS-licensed residential facility. The Indiana Department of Health separately runs at least annual unannounced health, food and sanitation surveys of these same facilities.
HowAn institutional report goes in through the child abuse hotline; the Residential Licensing Unit picks it up from there.
That the Unit reviews even screened-out reports matters: a report that child protection declines to investigate can still count against the facility's licence.
1-800-800-5556The child abuse hotline is the intake route for institutional reports.
Child protection, the Attorney General, and the criminal side.
Indiana Child Abuse and Neglect Hotline
The statewide 24-hour report line run by the Department of Child Services. It also connects families with no open case to free home-based services.
Use this whenA child at an Indiana program.
HowCall, at any hour including weekends and holidays. If every line is busy, there is a second number. Press option 2 instead if you want a referral to local support rather than to make a report.
You can report anonymously, and even if you give your name, Indiana law requires the Department to keep the identity and contact details of every report source confidential.
1-800-800-555624 hours a day. If the lines are down, 1-833-800-5556.
Indiana's Protection and Advocacy agency, with federal authority to investigate abuse and neglect of people with disabilities in facilities, a right of access to them, and free legal advocacy.
Use this whenAn Indiana program where the young person has a disability or a mental health diagnosis.