Severe reports

The most serious findings in the state inspection reports we hold: deaths, sexual and physical abuse, restraints that injured a child, suicide attempts, medical neglect and hospitalisations. Every quote below is the licensing agency's own wording, and each one was read against its report by a person before it was listed here.

UHS Of Provo Canyon dba Provo Campus UT

The staff initiated a physical restraint after the client threw water on the staff. During the physical restraint, a staff laid on the client's legs, resulting in the client sustaining a fractured foot. <br/>

From the state's report. Out of compliance, complaint, investigation inspection. Cited: R380-80-5(4) Provider shall protect clients from abuse, prevent abuse.

UHS Of Provo Canyon dba Provo Campus UT

During the inspection, the investigator determined that the provider failed to summon emergency medical services for a minor client who was rendered unconscious and sustained severe head and facial injuries during a physical assault. Rather than summoning emergency medical transport, the provider elected to call a non-medical transport company to take the client to the hospital, delaying medical treatment

From the state's report. Out of compliance, investigation inspection. Cited: R380-80-5(4) Provider shall protect clients from abuse, prevent abuse.

Eagle Ranch Academy, Inc UT

During the unnecessary physical restraint, a staff member pulled the client downward, causing the client’s head to strike the staff member’s knee and subsequently hit the floor; the client incurred a concussion.

From the state's report. Out of compliance, investigation inspection. Cited: R380-80-5(4) Provider shall protect clients from abuse, prevent abuse.

Cinnamon Hills Youth Crisis Center UT

Inspected September 10, 2025 Physical abuse or assault Police involvement

The provider was out of compliance with R380-80-4(2) by a staff member, who witnessed child abuse, not immediately notifying Child Protective Services intake or law enforcement. During the investigation, the evidence substantiated that a staff member witnessed another staff member forcefully hit a client in the stomach and did not report it to the provider or to CPS.

The staff member hit a client in the stomach, a use of unapproved and non-trauma-informed behavior management.

From the state's report. Out of compliance, complaint, investigation inspection. Cited: R380-80-4(2) Report abuse or neglect; R501-1-4(5)(a)-(l) Congregate care behavior management policy.

Utah Healing House Youth Crisis Center UT

Inspected June 3, 2025 Physical abuse or assault

It was observed in the footage that staff was using aggressive restraint techniques including a knee across the clients abdomen with the staff’s weight pressuring down and slamming the client to the ground.

From the state's report. Out of compliance, complaint, focus inspection. Cited: R380-80-6(1)(a)-(i) Client rights.

Maple Lake Academy, LLC dba Boy's Home UT

Inspected May 28, 2025 Physical abuse or assault

During the inspection, the investigator identified that a former staff member had yelled at clients and thrown a chair in the classroom with clients present.

From the state's report. Out of compliance, investigation inspection. Cited: R380-80-5(4) Provider shall protect clients from abuse, prevent abuse.

UHS Of Provo Canyon dba Springville Campus UT

Inspected March 10, 2025 Physical abuse or assault

During the inspection the licensor reviewed video footage that showed a staff member physically pushing a client.

From the state's report. Out of compliance, investigation inspection. Cited: R380-80-4(1) Provider shall protect each client.

Cinnamon Hills Youth Crisis Center UT

Inspected February 26, 2025 Physical abuse or assault

During an investigation, the information gathered substantiated that a staff attempted to physically confront a client and threw a flip flop at a client’s head.

From the state's report. Out of compliance, complaint, investigation inspection. Cited: R380-80-6(1)(a)-(i) Client rights.

UHS Of Provo Canyon dba Springville Campus UT

Inspected December 3, 2024 Physical abuse or assault

During an investigation inspection and review of video footage from 12/01/2024, it was observed that a staff member struck a client during a restraint.

From the state's report. Out of compliance, investigation inspection. Cited: R380-80-6(1)(a)-(i) Client rights.

Utah Health Operations LLC dba Newport Academy UT

Inspected August 6, 2024 Physical abuse or assault

The staff member pushed the client causing the client to fall into a bed frame.

From the state's report. Out of compliance, focus inspection. Cited: R380-80-6(1)(a)-(i) Client rights.

Oakgrove School/Waterfall Canyon Academy dba Residential Treatment One UT

Inspected July 31, 2024 Physical abuse or assault

During the inspection, the investigator observed via video footage a staff aggressively shove a client in the back acting outside of their behavior management training.

From the state's report. Out of compliance, focus inspection. Cited: R380-80-6(1)(a)-(i) Client rights.

Heritage Schools Inc, Spark UT

Inspected June 24, 2024 Physical abuse or assault

During the inspection, it was reported by witnesses that a teacher mistreated a client by pushing the client when the client was acting out in their class.

From the state's report. Out of compliance, focus inspection. Cited: R380-80-6(1)(a)-(i) Client rights.

Kiva Treatment Center UT

Inspected January 18, 2024 Physical abuse or assault

The provider was out of compliance with this rule by failing to report multiple allegations of verbal and physical abuse to the applicable investigative agencies. During the investigation inspection, interviews disclosed allegations of verbal and physical abuse by staff members.

During an investigation inspection, multiple interviews substantiated that a staff member made verbal threats to a client and punched a hole in a hallway wall.

From the state's report. Out of compliance, focus inspection. Cited: R495-876-6(1)(a)-(g) Client rights.

Cinnamon Hills Youth Crisis Center UT

Inspected December 26, 2023 Physical abuse or assault

During an investigation inspection, staff and client interviews and provider documentation substantiated that a staff yelled at a client, grabbed the client by their shirt, shook the client, and hit the client in the forehead with an open palm.

From the state's report. Out of compliance, focus inspection. Cited: R495-876-5(1)(a)-(m) Code of conduct.

Youth Health Associates dba Lakeview UT

In plain words: A report noted several serious incidents in the program, including a medical emergency from suspected drug use, aggressive physical restraints by staff that caused injuries, sexual misconduct, criminal activity, and a child leaving without permission. Our summary of the state's report. The state's own wording follows.

These incidents included a client medical emergency as a result of reportedly smoking methamphetamine, an unnecessary and aggressive physical restraint that resulted in serious client injury, a physical restraint in which a staff punched a client in the face multiple times that resulted in client injury, 5 incidents of client sexual misconduct, criminal activity, and an AWOL incident.

From the state's report. Out of compliance, complaint, focus inspection. Cited: R501-1-11(2)(a)-(f) Licensed Program Complaints and Critical Incidents.

Therapy Associates DBA Star Guides dba Star Guides UT

Inspected September 29, 2023 Physical abuse or assault

During an on-site investigation inspection, multiple interviews disclosed that a staff yelled, swore at, pulled and shoved a client up a hill that needed a break during a hike. Other staff present failed to intervene and prevent the staff from pulling and shoving the client and an additional staff eventually assisted the first staff in pulling and shoving the client up the hill.

From the state's report. Out of compliance, complaint, focus inspection. Cited: R495-876-5(1)(a)-(m) Code of conduct.

How a report gets on this page

A program reads every inspection report we collect and picks out findings that describe serious harm, using the state's own severity rating or complaint outcome where there is one. A person then reads the report and approves or rejects each one. Only findings the state substantiated are listed: a citation, or a complaint the investigator upheld. A child running away is listed only when it ended in a death or a serious injury. This page is not complete: it covers the states and reports reviewed so far, and a facility's absence here says nothing about its record. Every report we hold, flagged or not, is on the state trackers.