Easterseals Gammon Academy at Zachary Road NH
Program staff reported an allegation that a staff member physically abused a resident at the program. Resident A reported to their clinician that Staff F had punched and kicked them and that other staff were rough when restraining them. Staff A confirmed that, while Resident A was in an approved restraint, they observed Staff F punch Resident A a few times, walk around the group of staff and then kick Resident A a few times before leaving the area. Staff C confirmed that they observed Staff F hitting and kicking Resident A repeatedly while Resident A was in an approved restraint conducted by other staff members, and described yelling for other staff to help while shielding Resident A with their body.
From the state's report. Non-compliant, compliance visit. Cited: He-C 4001.22(b)(1) Program staff shall not abuse or neglect residents..
Spaulding Academy & Family Services NH
In plain words: A complainant said a resident had scratches and bruises and was told by a staff member that the resident was in PCM restraints. A licensing coordinator reviewed video of the resident and a staff member in the calming space and found the techniques used did not follow the program’s PCM curriculum. Our summary of the state's report. The state's own wording follows.
The complainant stated that they observed scratches and bruises on Resident A, and that upon inquiring with program staff, the complainant was informed that Resident A is placed in "P[C]M restraints." The licensing coordinator reviewed video footage of the resident and staff in the Calming Space, which showed behavior management techniques being used that were not compliant with the Professional Crisis Management (PCM) curriculum utilized by the program.
From the state's report. Non-compliant, complaint visit. Cited: He-C 4001.22(g) Restraint techniques used shall be consistent with the curriculum required in (f) above and be reviewed at least annually with program staff to ....
