Tennessee

Facilities — News — Lawsuits — Legislation —

Facilities in Tennessee

Residential facilities providing religious, behavioral, and mental health treatment to children exist in all 50 states. Some of these facilities are known to be part of the Troubled Teen Industry, while others have not yet been verified. Any facility where children live and receive care requires additional oversight. This directory helps communities monitor local programs and advocate for accountability.

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Reporting abuse in Tennessee

Three Tennessee specifics. The abuse hotline stops taking calls at weekends - from 11pm Central Friday to 11pm Central Sunday it plays a recording sending you to the online portal - so if something happens on a Saturday, use the portal. Licensing splits on whether a program calls itself clinical: DCS licenses the non-clinical residential programs, the Health Facilities Commission licenses the healthcare facilities. And unlike most states, the Department of Health says it will not reveal a complainant's name to the practitioner.

The therapist's licensing board

Holds the individual clinician's licence and can suspend or revoke it.

The agency that licenses the program

Inspects the facility itself and can cite, fine, suspend or close it.

Tennessee Health Facilities Commission, Complaint Intake Unit

Licenses and regulates healthcare facilities in Tennessee and takes complaints against licensed, certified and unlicensed ones alike - the unlicensed part matters in this industry. It publishes facility action and abuse reports, and survey deficiencies for any facility taking Medicare or TennCare.

Use this whenA facility providing clinical treatment, or one you believe is operating without a licence.

HowUse the public complaints portal, call the intake unit, or ask them to post you a complaint form.

The online Public Records and Complaints portal opened to the public in July 2025 and is the quickest route.

Takes anonymous reports Checked 22 September 2026 · source: tn.gov

Tennessee DCS, Office of Child Welfare Licensing

Licenses and regulates Tennessee's non-clinical residential programs for children and youth, including private foster care programs, runaway houses and maternity homes, and takes complaints about them. Its board of review weighs the safety and best interests of the children, the training and character of the staff, and whether caregivers will actually protect children from harm.

It does not licence a facility providing clinical treatment; that is the Health Facilities Commission, or the Department of Mental Health and Substance Abuse Services.

Use this whenA non-clinical residential program, or a program you believe is operating without the licence it needs.

HowEmail the licensing office with the details, or call the child care complaint hotline.

Checked 22 September 2026 · source: tn.gov

Law enforcement and legal channels

Child protection, the Attorney General, and the criminal side.

Tennessee Child Abuse Hotline

The statutory report line for child abuse and neglect, run by the Department of Children's Services.

Use this whenA child at a Tennessee program. Tennessee Code 37-1-403 makes everyone in the state a mandated reporter.

HowCall, or use the secure online referral portal. At weekends the phone line redirects you to the portal, so use it directly then.

Takes anonymous reports Mandatory reporters use this channel Checked 22 September 2026 · source: tn.gov

Oversight and advocacy

Bodies with a right to investigate, and advocates who can act for you.

Disability Rights Tennessee

Tennessee's Protection and Advocacy agency, with federal authority to investigate abuse and neglect of people with disabilities in facilities, a right of access to them, and free legal advocacy.

Use this whenA Tennessee program where the young person has a disability or a mental health diagnosis.

HowContact the intake line.

Anonymous reports carry less weight Checked 22 September 2026 · source: ndrn.org

National reporting channels, and the same list for other states