Residential facilities providing religious, behavioral, and mental health treatment to children exist in all 50 states. Some of these facilities are known to be part of the Troubled Teen Industry, while others have not yet been verified. Any facility where children live and receive care requires additional oversight. This directory helps communities monitor local programs and advocate for accountability.
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Reporting abuse in West Virginia
West Virginia funnels every report of suspected abuse or neglect - of children and of vulnerable adults alike - through one Centralized Intake, staffed every hour of every day of the year. Its counseling board is candid about the limit on what a complaint can achieve: it can suspend, revoke or reprimand a licence, but it cannot recover a penny for you.
The therapist's licensing board
Holds the individual clinician's licence and can suspend or revoke it.
West Virginia Board of Examiners in Counseling
Multiple professions
Licenses professional counselors and marriage and family therapists in West Virginia and enforces the licensure rules and ethical standards. On a finding of probable cause it can reprimand, suspend or revoke a licence.
It cannot seek or recover any money for the person who complained. Its meetings discussing complaints and investigations are confidential and closed to the public.
Use this whenA licensed professional counselor or marriage and family therapist in West Virginia.
Inspects the facility itself and can cite, fine, suspend or close it.
West Virginia Department of Human Services, facility complaints
Licenses and regulates West Virginia's residential and behavioral health facilities and takes complaints about them. The state also maintains an abuse registry covering people barred from working in these settings.
Use this whenA licensed West Virginia facility.
HowContact the Department's complaint line, and report any abuse to Centralized Intake as well.
Child protection, the Attorney General, and the criminal side.
West Virginia Centralized Intake for Abuse and Neglect
The single point of entry for every report of suspected abuse and neglect in West Virginia, covering both children and vulnerable adults. Open 24 hours a day, 365 days a year.
Use this whenA child under 18 at a West Virginia program who is being abused or neglected, or is at risk of it. Anyone concerned for a child can report.
HowCall Centralized Intake, and report to local law enforcement as well. Mandated reporters may also send a non-emergency report by email.
1-800-352-651324 hours a day, seven days a week, 365 days a year.
Bodies with a right to investigate, and advocates who can act for you.
Disability Rights of West Virginia
West Virginia's Protection and Advocacy agency, with federal authority to investigate abuse and neglect of people with disabilities in facilities, a right of access to them, and free legal advocacy.
Use this whenA West Virginia program where the young person has a disability or a mental health diagnosis.