Professional affiliations:
National Association of Therapeutic Schools and Programs (member from 2005; no longer listed)
Northwest Association of Accredited Schools (accreditation)1

Utah licenses:
Provo campus, license 93696, residential treatment, capacity 106
Springville campus, license 93697, residential treatment, capacity 120
Both on conditional status. The Utah Department of Health and Human Services revoked the Provo campus license on July 17, 2026 and ordered the girls program closed by August; the school appealed both orders on July 27, 2026, and operations are suspended while the appeal is pending.2, 3, 4, 5

Provo campus (boys, original site)
4501 N University Ave, Provo, UT 846041, 2

Springville campus (girls, opened 2005)
763 N 1650 W, Springville, UT 846631, 2

Former girls campus
1350 E 750 N, Orem, UT 84097 (now Provo Canyon Behavioral Hospital)1

Related Orem programs
Provo Canyon Boy's Transition, 1317 E 750 N, Orem, UT 84097
Provo Canyon Residential Services of Utah II, 1371 E 750 N, Orem, UT 840976

Founded 1971 by Robert H. Crist and Jack Williams
Owned by Charter Behavioral Health Systems 1986 to 2000
Owned by Universal Health Services since August 20001, 7

Introduction

Provo Canyon School is a locked residential treatment program for teenagers in Utah County, Utah, founded in 1971 and owned since 2000 by Universal Health Services, one of the largest for-profit behavioral health operators in the United States. It has marketed itself to families, insurers, and state juvenile justice and child welfare systems as a residential treatment center for youth aged roughly 11 to 17, with tuition reported at more than $12,500 a month and an average stay of eight to twelve months.1, 7, 2

For most of its five decades the program has faced allegations of abuse: a 1974 closure over child abuse and neglect allegations, a federal injunction in 1980 limiting its use of isolation, restraint, polygraphs and mail censorship, a string of civil suits through the 1980s and 1990s, and since 2020 a sustained public reckoning led by survivors including Paris Hilton. In July 2026 the Utah Department of Health and Human Services revoked the licenses of both campuses, citing repeated failures to keep children safe, and ordered the program to cease operations. Provo Canyon School appealed on July 27, 2026. As of September 2026 its operations are suspended while that appeal is pending; the school is not closed, and survivors have publicly urged the state not to allow it to reopen.1, 7, 8, 3, 5

Provo Canyon School is also a hub of the wider troubled teen industry. Founders and staff who passed through it went on to create or run Logan River Academy, Discovery Academy, Cinnamon Hills, Silverado Academy, Copper Hills Youth Center and, most consequentially, the World Wide Association of Specialty Programs and Schools, whose founder Robert Lichfield began his career there as a dorm parent in 1977.1, 7

Disclaimer: This overview is intended for informational and educational purposes only. It is based on publicly available materials, including news reporting, Utah Office of Licensing records, court documents, and survivor testimonies that have been shared publicly. Allegations are described as allegations unless a court or regulator has made a finding. Kids Over Profits does not independently verify each account.

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History

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Ownership

Founders (1971 to 1986). Robert H. Crist served for years as the school's medical director and psychiatrist. He went on to co-found Logan River Academy in 2000 and Silverado Academy in 2006, the latter closed in 2016 following reported sexual abuse. Jack Williams later founded Cinnamon Hills Youth Crisis Center in St. George; he died in 2009.1

Charter Behavioral Health Systems (1986 to 2000). Charter grew to 91 hospitals treating 120,000 inpatients a year, including 35,000 children and adolescents, before the 1999 CBS investigation into the restraint death of 16-year-old Tristan Sovern at a Charter hospital in North Carolina and a federal inspector general inquiry. Charter collapsed into bankruptcy in 2000 and sold its remaining hospitals.7

Universal Health Services (2000 to present). UHS, headquartered in King of Prussia, Pennsylvania, acquired Provo Canyon School in a $105 million purchase of eleven Charter facilities on August 21, 2000. UHS also bought and continued to operate several former CEDU schools after that chain collapsed in 2005. UHS has said it is not responsible for conduct at the school before its purchase; survivors who attended after 2000 describe the same practices, and several long-tenured staff remained for years after the sale.7, 1, 15, 12

Notable staff and where they went. Robert B. Lichfield, dorm parent from 1977, founded Cross Creek and WWASP. Karr Farnsworth, a colleague of Lichfield's at the school, later served as WWASP's president. Kreg Gillman, chief executive from 2003 to 2006, helped found Silverado Academy, was clinical director of Redcliff Ascent, and became chief executive of UHS Salt Lake Behavioral Health. Adam McClain, group director and chief executive, was previously clinical director of Peninsula Village and executive director of Northwest Academy, a WWASP program. Ron Tuinei, program and executive director from 2016 to 2020, came from Heritage RTC, Cottonwood Treatment Center and the Oakley School and became chief executive of Copper Hills Youth Center. Barry Woodward, chief executive from 2000, also later ran Copper Hills. Jennifer Morgan Smith, at the school since 1998 in clinical and admissions roles, became executive director of Provo Canyon Behavioral Hospital.1

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Program and Practices

The school describes an "Acuity Based Care" model. Survivors and former staff describe a behavior modification program built on a level system, points-based punishment, seclusion and physical restraint. On arrival residents were historically strip-searched and assigned a number used in place of their name. Communication with family was restricted and monitored; letters were read and phone calls ended if a resident spoke negatively about the program.1, 32

Levels. Eight levels are reported, from Orientation (no privileges, about two weeks) through Pre-team, Team (first family contact), Advanced Team (off-campus excursions), Achievement, Advanced Achievement, Senior and Advanced Senior. Level drops for minor infractions could reset a resident's expected release date.1

Investment. Residents accumulated "investment points" for infractions as minor as talking back or being late in line. Points were "served off" in the Investment Unit sitting motionless in "chair structure," feet flat, for hours or days, in sweatpants and without personal items. Residents describe missing school for days at a time while serving points.1, 32

Observation. "Obs" was the school's term for seclusion: bare concrete rooms about five feet square with a floor drain, a small window and cameras. Survivors describe stays from hours to days, sometimes weeks, often without clothing or bedding, in rooms kept deliberately cold. A 2004 complaint by a parent and registered nurse described a 15-year-old whose nose was broken before a forced injection of Haldol, and children held in observation most of the day.1, 33, 32

Dial 9. Staff used the radio code "Dial 9" to summon a restraint team. Other residents were made to face the wall. Survivors and a former staff member describe residents tackled, dragged to seclusion and injected with sedatives, a practice residents called "booty juice," with injuries including bruising, abrasions and broken noses. The 1980 injunction had limited restraint to cases of immediate danger; Utah licensing findings in 2024 and 2025 document staff striking, pushing and injuring residents during restraints.1, 8, 2

Medication. Survivors across three decades describe being given multiple psychotropic medications without clear diagnosis, sedated for emotional distress, and punished with seclusion for refusing medication. One former resident describes being prescribed up to seven medications at once by Crist, including an antipsychotic, without a corresponding diagnosis.1, 32, 12

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Utah Licensing Record

Kids Over Profits mirrors Utah Office of Licensing inspection records for both campuses on the Utah inspection reports page. Between December 2022 and August 2025 the Springville campus (license 93697) was inspected 64 times, including 29 investigation inspections and 10 conditional monitoring visits, and 7 rule violations were substantiated. The Provo campus (license 93696) was inspected 18 times in the same period with no substantiated findings in the mirrored records. Both licenses were on conditional status with an expiration date of January 31, 2027 when they were revoked. The revocations are under appeal and operations are suspended in the meantime.2

Substantiated findings at the Springville campus:

Inspection activity intensified in 2026. State records list a complaint investigation at the Provo campus on June 19, 2026 with 16 findings, a complaint investigation at Springville on June 2, 2026 with 22 findings and a focus inspection on June 23 with 3 more, followed by conditional monitoring and follow-up visits through early July. The revocations followed on July 17.2, 3

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Lawsuits

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Survivor Voices

Content warning: the accounts linked here describe restraint, seclusion, forced medication, sexual abuse and suicide.

Paris Hilton spent eleven months at the Orem girls campus in 1999 after running from three CEDU programs. In This Is Paris (2020) and in testimony to the Utah Senate (2021) and the U.S. House Ways and Means Committee (2024) she has described being referred to by a number, strip-searched, forced to sit motionless in a chair for days, medicated into numbness, and held naked in a cold concrete seclusion room for 24 hours after faking a dose. She describes the school as "the worst of the worst" of the programs she was sent to. Her full written account is reproduced in the r/troubledteens wiki entry, and her August 2026 commentary in The Salt Lake Tribune urges Utah not to let the school reopen.1, 16, 19, 40, 29

Jen Robison, a Provo Canyon School survivor, wrote in The Salt Lake Tribune in July 2026 that children deserve safe help and that the closure must be permanent.30

Kat Von D has said she was sent for a three-week program and stayed six months, witnessed residents force-fed medication, sedated and isolated, and left with lasting trauma.1

Alexa (account published by Breaking Code Silence, preserved in the wiki entry) was sent in September 2004, two months after her father's suicide, and describes a roommate, a childhood sexual abuse survivor, sedated to the point of falling asleep and repeatedly placed in observation for it.1

Amie Ashcraft (Fornits, 2004) describes six months at the Orem campus in 1999 and 2000: journals about her rape confiscated as "inappropriate," grievances intercepted by her therapist, seven concurrent medications prescribed by Robert Crist, injections of Haldol or Thorazine during a PTSD flashback, and an escape under a plastic fence after months without fresh air. Her family was billed $6,000 a month.32

Further first-person accounts, including video testimonies from 2009 and 2020, are collected in the r/troubledteens wiki entry, which Kids Over Profits mirrors, and at HEAL.1, 41

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Document Library

Primary documents held by Kids Over Profits include the 1997 parent manual, the "Preparing for the Return Home" family guide, the December 2017 admissions packet, the school's 2011 NATSAP listing, the Milonas ruling and memorandum, and 2025 captures of the school's admissions pages.42

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News

2026: closure

2024 to 2025

2020 to 2022

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Sources

Bracketed numbers in the text refer to these sources. Kids Over Profits pages are linked directly; outside links open in a new tab.

  1. r/troubledteens wiki, "Provo Canyon School" (mirrored by Kids Over Profits). reddit.com/r/troubledteens/wiki/index/provocanyon/
  2. Utah Office of Licensing inspection records for licenses 93696 (Provo campus) and 93697 (Springville campus), mirrored by Kids Over Profits. /ut-reports/
  3. Logan Stefanich, "State revokes license of Provo Canyon School's Provo campus amid lawsuit, abuse allegations," KSL, July 17, 2026. ksl.com/article/51599155/state-revokes-license-of-provo-canyon-scho...
  4. KUTV, "Utah revokes Provo Canyon School's Provo campus license, orders facility to close," July 17, 2026. kutv.com/news/local/utah-revokes-provo-canyon-schools-provo-campus-...
  5. The Salt Lake Tribune, "Provo Canyon School appeals Utah's order to shut down both troubled teen programs," July 27, 2026. sltrib.com/news/2026/07/27/provo-canyon-school-appeals-utahs/
  6. Kids Over Profits facility records for Provo Canyon School and the Orem programs. /utah/?search=Provo%20Canyon%20School
  7. Kids Over Profits, "Corporatization of the Troubled Teen Industry," Charter and UHS timeline. /corporatization/
  8. Milonas et al. v. Provo Canyon School et al., ruling (Kids Over Profits document library). kidsoverprofits.org/wp-content/uploads/milonas-et-al-v-provo-canyon...
  9. Milonas et al. v. Provo Canyon School et al., memorandum decision (Kids Over Profits document library). kidsoverprofits.org/wp-content/uploads/milonasmemo.pdf
  10. Milonas v. Williams, 691 F.2d 931 (10th Cir. 1982), CourtListener. courtlistener.com/opinion/410235/milonas-v-williams/
  11. HEAL, "Provo Canyon School v. HEAL" (2009 libel suit). heal-online.org/healsuit.htm
  12. Jessica Schreifels, "Provo Canyon School's history of abuse accusations spans decades, far beyond Paris Hilton," The Salt Lake Tribune, September 20, 2020. sltrib.com/news/2020/09/20/provo-canyon-schools/
  13. Chudnovsky v. Provo Canyon School, complaint filed January 3, 2017 (PDF). drive.google.com/file/d/1xzk94uO5rkBDOsfM-uoxd2eFUO9oONmQ/view
  14. The Guardian, "Paris Hilton leads protest calling for closure of Utah school," October 10, 2020. theguardian.com/lifeandstyle/2020/oct/10/paris-hilton-protest-provo...
  15. Provo Canyon School, media statements, October 2020 (archived PDF). web.archive.org/web/20201026075235/https://provocanyon.com/wp-conte...
  16. BuzzFeed News, "Paris Hilton testified that she was abused on a daily basis at a treatment facility for teens," February 9, 2021. buzzfeednews.com/article/juliareinstein/paris-hilton-abuse-testimon...
  17. Ross v. Universal Health Services, Inc. et al., No. 2:22-cv-00053 (D. Utah), docket on Justia. dockets.justia.com/docket/utah/utdce/2:2022cv00053/130104
  18. APM Reports, "The teen got a concussion. The school got a pass," June 23, 2021. apmreports.org/story/2021/06/23/provo-canyon-school-utah-teen-concu...
  19. Kids Over Profits news post on The New York Times, "Paris Hilton testifies before Congress on troubled teen facilities," June 27, 2024. /the-new-york-times-paris-hilton-testifies-before-congress-on-troub...
  20. Collin Leonard, "Provo Canyon School employee arrested," KSL, September 14, 2024. ksl.com/article/51128296/provo-canyon-school-employee-arrested-accu...
  21. Emily Ashcraft, "Man on probation after hitting student at Provo residential treatment center," KSL, July 29, 2025 (Kids Over Profits news post). /man-on-probation-after-hitting-student-at-provo-residential-treatm...
  22. Jessica Schreifels, "Provo Canyon School staff hurt kids, Utah licensers found; its Springville campus is under close watch," The Salt Lake Tribune, February 14, 2025. sltrib.com/news/2025/02/14/provo-canyon-school-staff-hurt/
  23. The Salt Lake Tribune, "Provo Canyon School under renewed scrutiny after Utah sanctions facility over injured teen," June 2, 2026. sltrib.com/news/2026/06/02/troubled-teen-industry-provo/
  24. Aubree B. Jennings, "Paris Hilton backs two families' lawsuits against Provo Canyon School," KUTV, June 15, 2026. kutv.com/news/local/paris-hilton-comes-to-utah-as-families-file-law...
  25. The Salt Lake Tribune, "Provo Canyon School lawsuit: Teen warned he wasn't safe before attack, mother says 'Shut it down'," June 15, 2026. sltrib.com/news/2026/06/15/provo-canyon-school-lawsuit-teen/
  26. Kathianne Boniello, "Disability Law Center says teens aren't safe at Utah program," The Salt Lake Tribune, June 23, 2026. sltrib.com/news/2026/06/23/disability-law-center-says-teens/
  27. Jessica Schreifels, "Reckless Ben went undercover at Utah's Provo Canyon School," The Salt Lake Tribune, August 19, 2026. sltrib.com/news/2026/08/19/reckless-ben-went-undercover-utahs/
  28. Ericka Severino, "Reckless Ben infiltrates celebrity teen rehab facility and exposes illegal practices," Fashion Times, August 19, 2026. fashiontimes.co.uk/provo-canyon-school-closure-youth-residential-ca...
  29. Paris Hilton, "Utah must not let Provo Canyon School reopen," The Salt Lake Tribune, August 4, 2026. sltrib.com/opinion/commentary/2026/08/04/paris-hilton-utah-must-not...
  30. Jen Robison, "Voices: Utah must stand firm on its closure of Provo Canyon School," The Salt Lake Tribune, July 19, 2026 (archived). web.archive.org/web/20260726051122/https://www.sltrib.com/opinion/c...
  31. Jeremy Tombs, "Families scramble to find alternatives after Provo Canyon School closes," FOX 13 News, 2026. fox13now.com/news/local-news/utah-county/families-scramble-to-find-...
  32. Amie Ashcraft, survivor account, Fornits, September 13, 2004. fornits.com/phpbb/index.php?topic=6571.0
  33. Excerpts of a parent's 2004 complaint to Utah authorities, Fornits. fornits.com/phpbb/index.php?topic=5262.0
  34. Taylor v. Charter Medical Corporation and Charter Provo School, Inc. d/b/a Provo Canyon School, 162 F.3d 827 (5th Cir. 1998), CourtListener. courtlistener.com/opinion/759763/david-taylor-plaintiff-appellant-c...
  35. HEAL, compiled list of cases against Provo Canyon School. heal-online.org/provocases.htm
  36. HEAL, log of police calls to Provo Canyon School, January 2001 to December 2007 (PDF). heal-online.org/PCSpolicecalls.pdf
  37. Hinman v. Island View Academy et al., No. 1:14-cv-00015 (D. Utah May 13, 2015), GovInfo. govinfo.gov/content/pkg/USCOURTS-utd-1_14-cv-00015/pdf/USCOURTS-utd...
  38. Daily Mail, August 2021, on the Ross complaint. dailymail.co.uk/news/article-9877811/Utah-school-Paris-Hilton-claim...
  39. The Salt Lake Tribune, "10th Circuit rejects Narvin Lichfield's defamation lawsuit against Netflix's 'The Program'," August 3, 2026. sltrib.com/news/2026/08/03/10th-circuit-rejects-narvin/
  40. Kylie Cheung, "Paris Hilton reveals sexual abuse, nonconsensual 'cervical exams' at Utah boarding school," Jezebel, October 12, 2022. jezebel.com/paris-hilton-reveals-sexual-abuse-nonconsensual-medic-1...
  41. HEAL, program information and staff, Provo Canyon School. heal-online.org/pcsstaff.htm
  42. Kids Over Profits document library, Provo Canyon School folder (31 documents), embedded in this profile. #doclibrary