Eagle Eye

Substantiated

Licensing Program Analyst (LPA) Paul Simien made an unannounced visit to the above listed facility to inform them of the findings for the above listed allegations. LPA met with Derrick Kennedy, Head of Service (HOS) at 12: PM on 2/17/23. Over the course of the investigation, LPA conducted confidential interviews and reviewed files during this investigation. Based on confidential interviews conducted it was determined that the allegations listed above are Substantiated. During confidential interviews individuals stated the client in question (CQ) was given a 14-days notice due to retaliation from an individual from upper management (IUM). Individuals stated that the motivation for this was that IUM was retailing against another staff member they were having conflict with. The conflict included verbal/physical incidents, arguments about inadequate services, and "snitching" to CCL. This employee had a strong positive rapport with CQ. Individuals stated that they had witnessed, heard, or experienced retaliations from IUM. IUM was described as confrontational, hostile, and having a "your either with me or against me" attitude. The reasons given from the facility for the 14-day notice was an indicdent where CQ brandished a knife at school, not consistently going to school, AWOLS, damaging the facility van door. and failure to improve behavior. CQ was informed of the 14-day notice verbally on 4/25/22. LPA looked up the facility incident report (IR) archive and found the knife ...

Substantiated : 87072(c)(10)

On 1-6-23 1:07PM, Licensing Program Analyst (LPA) George Karkazis conducted an unannounced follow up follow up inspection at Eagle Eye, and met with Derrick Kennedy, Head of Service. The purpose of the inspection was to deliver the findings for the above complaint allegation. During the course of the investigation, LPA conducted confidential interviews with staff, clients, and representatives. Staff, clients and representatives interviewed stated staff often use wrong, or derogatory names to address clients. Many times intentional and sometimes by mistake. Staff admitted that the facility is unable to provide the proper care or training, and other staff stated that staff should be trained in gender affirming/sensitivity training. LPA conducted document research and found in needs and service plans that clients have conflict with staff that do not respect proper pronouns or gender identity. They do not connect well when feeling disrespected. LPA found that staff was dismissive regarding trauma informed care and practices. Based on the information obtained, there is a preponderance of evidence to prove that staff do not treat minor with respect or dignity. Therefore, the allegation is SUBSTANTIATED. continued on LIC9099-C continued from LIC LPA is issuing a citation for violation of California Code of Regulations, Title 22, Interim Licensing Standard, Article 6, 87072(c)(10) Personal Rights. LPA issued Technical Assistance of California Code of Regulations, Title 22, Interim ...

Substantiated (one of several allegations) : 87022(f), 87079(a)(5)

On 1-6-23 10:56AM, Licensing Program Analyst (LPA) George Karkazis conducted an unannounced follow up inspection at the Eagle Eye, and met with Derrick Kennedy, Head of Service. The purpose of the inspection was to deliver the findings for the above complaint allegations. During the course of the investigation, LPA conducted confidential interviews and document research. During document research, LPA found from school attendance records that C1 missed 38 days of school out of 62 days, unexcused. School representatives state that C1 no longer attends school. LPA conducted confidential interviews. C1 stated that she no longer attends school because she fears for her safety. Students bully and harass her because of her gender identity. LPA interviewed a school official and stated that the school notified the facility via email to address the lack of attendance and safety concerns. Facility responded that they were looking for a new therapist and will address the problem once hired. The school continued to communicate, the facility would refer the school to other facility members, which never responded. continued on LIC 9099-C continued from LIC 9099-A needs. Therefore, the allegation is UNSUBSTANTIATED. Regarding the allegation of staff was not responsive to minor's medical concerns: LPA conducted confidential interviews. C1 stated that the facility was meeting all her medical needs and she felt happy with services provided. During confidential interviews with staff, staff 1 ...

Substantiated : 80022(a)(12)

On 8/1/22 at 9: AM, Licensing Program Analyst (LPA) Alyssa Ng conducted a follow-up complaint inspection to the facility and met with Adrian Peebles, Administrator. The purpose of the inspection was to deliver the findings for the above complaint allegations. During confidential interviews and a review of the Program Statement and allowance log, all parties were confused when the allowance is given out. Some said daily and some said weekly. When allowance is given, it was also disclosed to LPA Ng that the amount of allowance is based on their behavior. Staff confirmed that money would be deducted if clients did not follow the house rules that are posted in the facility. In the Program Statement under Positive Discipline Policies, it states, "Any other form of discipline approved in writing, in advance by the licensing agency." There is no mention of reducing client's allowance. Also, in the Program Statement under Handling Money, Personal Property & Valuables Policies, it states, "Allowances are issued to youth on a weekly basis". Based on the confidential interviews with both staff and clients, the facility went back and forth with daily and weekly allowances. LPA Ng explain to Administrator Adrian Peebles that any changes in the Program Statement, must get approved by CCL first. Facility cited for violation of California Code of Regulations, Title 22, Division Six, Section 80022(a)(12) Plan of Operation. Refer to 9099D. One deficiency and one technical violation was cited. ...

Substantiated

Licensing Program Analyst (LPA) Paul Simien made an unannounced visit to the above listed facility to inform them of the findings for the above listed allegation, investigated by the Investigation Branch (IB). LPA discussed findings with Adrian Peebles, Administrator on 6/24/22 at 10: AM. On 3/16/ San Jose Children's Residential Regional Office (RO) received above complaint and referred it to IB. On 3/25/ LPA Madeleine Fremont opened an initial 10-day visit at above listed facility and requested the following documents: Needs and Services Plans for all clients in care, LIC 500, Client roster, incident reports from October 2021, November 2021, December 2021, incident reporting policy. On 3/17/ IB Investigator Jorge Mendez was assigned to investigate above listed allegation. Based on IB Investigator Mendez's confidential interviews conducted 4/5/22-6/10/22. There was evidence of above allegations occurring. The complaint allegations, minors had sexual activities in the facility without supervision, are valid because the preponderance of the evidence standard has been met, therefore the allegation is substantiated. As a result of this visit, there is one title Regulation and General Licensing Standards Responsibility for Providing Care and Supervision (a) violation observed. The facility will be cited (see LIC 9099-D for details). Appeal rights were discussed and provided. Exit interview was conducted and a copy of this report was provided to Adrian Peebles, Administrator whose ...

Substantiated

On 4/29/22, LPA Isabel Mendoza conducted a complaint inspection with Eagle Eye and met with Larry Hickman (Licensee) at the . The purpose of the inspection was to deliver the findings for the above complaint allegations. During investigation, LPA's Christopher Rollins and Isabel Mendoza interviewed staff, clients, authorized representatives, legal guardians, and reviewed (C1) (please refer to LIC 811, dated 4/29/22 for confidential names) file, and 01/04/ Community Care Licensing's (CCL's) Investigations Branch (IB) report, control number 14-CR-20220104083818, complaint from 1/4/22. Confidential interviews, interviews revealed that clients became intoxicated while in care, and minor have access to alcohol and illegal substances. Based on information obtained and interviews, there is a preponderance of evidence to prove that Minor became intoxicated while in care and Minor has access to alcohol and illegal substances. Therefore, the above allegations, are substantiated. The facility is being cited deficiencies per Short-Term Residential Therapeutic Program (STRTP), Personal Rights 7072. An exit interview was conducted, appeal rights provided and discussed, and a copy of this report was given to the Executive Director.

Substantiated

On 4/29/22, LPA Isabel Mendoza conducted a complaint inspection with Eagle Eye and met with Larry Hickman (Licensee) at the . The purpose of the inspection was to deliver the findings for the above complaint allegations. During investigation, LPA's Christopher Rollins and Isabel Mendoza interviewed staff, clients, authorized representatives, legal guardians, and reviewed (C1) (please refer to LIC 811, dated 4/29/22 for confidential names) file, and 01/04/ Community Care Licensing's (CCL's) Investigations Branch (IB) report, control number 14-CR-20220104083818, complaint from 1/4/22. Confidential interviews, interviews revealed that clients became intoxicated while in care, and minor have access to alcohol and illegal substances. Based on information obtained and interviews, there is a preponderance of evidence to prove that Minor became intoxicated while in care and Minor has access to alcohol and illegal substances. Therefore, the above allegations, are substantiated. The facility is being cited deficiencies per Short-Term Residential Therapeutic Program (STRTP), Personal Rights 7072. An exit interview was conducted, appeal rights provided and discussed, and a copy of this report was given to the Executive Director.

Substantiated : 80072(1)

On 4/8/2022 at 10: AM, Licensing Program Analyst (LPA) Alyssa Ng conducted a complaint inspection and spoke with Derrick Kennedy (Administrator). The purpose of the inspection was to open the complaint and deliver the findings for the above complaint allegations. During the course of investigating this allegation, LPA conducted confidential interviews with staff and clients. Confidential interviews reveal that staff cursed at client while in care. Based on LPA's interview with Administrator and record review(s), the preponderance of evidence standard has been met, therefore the above allegation, Staff speaks inappropriate to clients in care is found to be SUBSTANTIATED. The facility is being cited deficiencies per Short-Term Residential Therapeutic Program (STRTP) California Code of Regulations 80072(1) - Personal Rights. See the attached LIC9099-D for details. The Administrator had to leave for a meeting so Facility Manager Beverly Trent signed this report a copy of this report was emailed to the Administrator.

Substantiated : 80072(1)

On 4/8/2022 at 10: AM, Licensing Program Analyst (LPA) Alyssa Ng conducted a complaint inspection and spoke with Derrick Kennedy (Administrator). The purpose of the inspection was to open the complaint and deliver the findings for the above complaint allegations. During the course of investigating this allegation, LPA conducted confidential interviews with staff and clients. Confidential interviews reveal that staff cursed at client while in care. Based on LPA's interview with Administrator and record review(s), the preponderance of evidence standard has been met, therefore the above allegation, Staff speaks inappropriate to clients in care is found to be SUBSTANTIATED. The facility is being cited deficiencies per Short-Term Residential Therapeutic Program (STRTP) California Code of Regulations 80072(1) - Personal Rights. See the attached LIC9099-D for details. The Administrator had to leave for a meeting so Facility Manager Beverly Trent signed this report a copy of this report was emailed to the Administrator.

Substantiated

On 3/11/22, LPA Alyssa Ng conducted a complaint inspection with Eagle Eye and spoke with Larry Hickman (Licensee), Derrick Kennedy (Administrator), and Beverly Trent(Facility Manager). The purpose of the inspection was to deliver the findings for the above complaint allegations. This complaint was taken as a complaint by Community Care Licensing's (CCL's) Investigations Branch (IB) and assigned to Inv. Megan Mullen on 01/04/2022. During Confidential Interviews by IB Mullen, witnesses stated that the Administrator paid client's marijuana and had knowledge of drug and alcohol. All clients living in the listed facility said that all staff are aware that most of the client's smoke marijuana and drink alcohol and do not get in trouble if it is not on the property. One staff and all six clients stated that clients will go across the street to use substances. All of the clients were under the age of 18 years old. Based on information obtained and interviews, there is a preponderance of evidence to prove that Administrator paid the drug dealer and had knowledge of substance abuse issues regarding clients. Therefore, the allegations, minor engaging in illegal drug activity, are substantiated. The facility is being cited deficiencies per Short-Term Residential Therapeutic Program (STRTP) Health and Safety Code (HSC) 1550 (c). See the attached LIC9099-D for details. An exit interview was conducted, appeal rights provided and discussed, and a copy of this report was given to the ...

Substantiated

On 3/11/22, LPA Alyssa Ng conducted a complaint inspection with Eagle Eye and spoke with Larry Hickman (Licensee), Derrick Kennedy (Administrator), and Beverly Trent(Facility Manager). The purpose of the inspection was to deliver the findings for the above complaint allegations. This complaint was taken as a complaint by Community Care Licensing's (CCL's) Investigations Branch (IB) and assigned to Inv. Megan Mullen on 01/04/2022. During Confidential Interviews by IB Mullen, witnesses stated that the Administrator paid client's marijuana and had knowledge of drug and alcohol. All clients living in the listed facility said that all staff are aware that most of the client's smoke marijuana and drink alcohol and do not get in trouble if it is not on the property. One staff and all six clients stated that clients will go across the street to use substances. All of the clients were under the age of 18 years old. Based on information obtained and interviews, there is a preponderance of evidence to prove that Administrator paid the drug dealer and had knowledge of substance abuse issues regarding clients. Therefore, the allegations, minor engaging in illegal drug activity, are substantiated. The facility is being cited deficiencies per Short-Term Residential Therapeutic Program (STRTP) Health and Safety Code (HSC) 1550 (c). See the attached LIC9099-D for details. An exit interview was conducted, appeal rights provided and discussed, and a copy of this report was given to the ...