Facility profile Utah
Heritage Schools, Inc.
Also known as Heritage Community
Heritage Schools, Inc. is a residential treatment center in Provo, Utah. It has operated since 1984.
- 2 serious violations confirmed by inspectors
- 7 incidents on record
- 3 news articles
- 23 staff members named
About Heritage Schools, Inc.
Its address was 246 E Fiddlers Canyon Rd, Cedar City, UT 84721.source Its address was 5600 Heritage School Drive, Provo, UT 84604.source Cost: 12% APR finance charge on amounts more than 30 days delinquent; $200 medication account payable to Superior Pharmacy.source It cost over $11,000 per month.source Stays lasted 12 to 14 months average.source
The average stay was 14 months, minimum six months.source It was also called The Heritage School, Heritage RTC, Heritage Home, The Heritage Community.source It was doing business as Heritage Residential Treatment Center; a Utah corporation.source Formerly four programs (Heritage for Boys, Heritage for Girls, Elevate Academy, Peers Academy), now consolidated into Spark Academy, Elevate Academy and Launch Academy.source It survivors reported to HEAL that Heritage receives children from, and sends or threatens to send children to, Provo Canyon School.source
Educational program accredited by the Northwest Association of Schools and Colleges (per Heritage); also Joint Commission (JCAHO).source It was a member of NATSAP and IECA.source
Survivor testimony
What people who lived or worked here say happened. Survivors' own words are published with their permission; forum accounts are what was posted publicly and are reported as claims, not findings.
Reported on survivor forums
Timeline
From the records: who ran it and the deals that moved it, its names, and the deaths, incidents, inspection findings, lawsuits and news stories on file. Point at an event, or tap "More about this", for the details.
1984
Opened in Provo, Utah
2011
Investigation
In May 2011 food violations were found at Heritage School, including improper hand washing, food not refrigerated at safe temperatures, and staff eating and...
Investigation May 2011
In May 2011 food violations were found at Heritage School, including improper hand washing, food not refrigerated at safe temperatures, and staff eating and drinking near food preparation.
2018
Sexual abuse
A 2018 survivor review alleges a 12-year-old resident was sexually abused by three staff members and that reports to other staff were ignored.
Sexual abuse
2024
State inspectors recorded 2 serious findings
Death, physical abuse or assault.
State inspectors recorded 2 serious findings
Jun 24, 2024: At the facility, the client was out of supervision of staff and was later found unresponsive.
Jun 24, 2024: During the inspection, it was reported by witnesses that a teacher mistreated a client by pushing the client when the client was acting out in their class.
Serious violations
What state inspectors found and confirmed here, in their own words. Each finding was picked out of the inspection reports and checked by our team before it was listed.
Death Inspected Jun 24, 2024
At the facility, the client was out of supervision of staff and was later found unresponsive.
From the UT inspection report. Out of compliance, focus inspection
Physical abuse or assault Inspected Jun 24, 2024
During the inspection, it was reported by witnesses that a teacher mistreated a client by pushing the client when the client was acting out in their class.
From the UT inspection report. Out of compliance, focus inspection
Nonprofit tax filings
The yearly returns (IRS Form 990) of the nonprofit this program operates under, from the IRS through ProPublica's Nonprofit Explorer.
Heritage Schools Inc
EIN 87-0514958, Provo, UT. Filed with the IRS as mental health and crisis services, tax-exempt since 1997. Every filing on ProPublica's Nonprofit Explorer
| Year | Revenue | Expenses | Paid to officers and directors | Assets at year end | Return |
|---|---|---|---|---|---|
| 2024 | Form 990 | ||||
| 2023 | $19,737,780 | $20,912,543 | $1,543,499 | $1,800,249 | Form 990 |
| 2022 | $17,821,164 | $18,924,598 | $1,400,155 | $2,100,804 | Form 990 |
| 2021 | $18,749,522 | $17,839,906 | $1,018,030 | $3,381,237 | Form 990 |
| 2020 | $16,526,702 | $17,146,559 | $761,150 | $5,609,178 | Form 990 |
| 2019 | $18,170,653 | $16,447,723 | $454,886 | $4,680,518 | Form 990 |
| 2018 | $8,059,511 | $8,058,127 | $192,663 | $4,046,538 | Form 990 |
| 2017 | $14,960,295 | $15,115,953 | $339,139 | $4,284,863 | Form 990 |
| 2016 | $14,912,473 | $14,841,322 | $354,985 | $4,420,785 | Form 990 |
| 2015 | $15,368,813 | $15,644,640 | $86,538 | $4,219,669 | Form 990 |
Earlier years (14)
| Year | Revenue | Expenses | Paid to officers and directors | Assets at year end | Return |
|---|---|---|---|---|---|
| 2014 | $14,931,437 | $15,528,158 | $0 | $4,217,942 | Form 990 |
| 2013 | $14,733,568 | $15,248,103 | $0 | $4,150,105 | Form 990 |
| 2012 | $16,716,508 | $17,377,320 | $205,769 | $4,091,580 | Form 990 |
| 2011 | $17,774,542 | $17,968,616 | $237,125 | $3,807,073 | Form 990 |
| 2010 | Form 990 | ||||
| 2009 | Form 990 | ||||
| 2008 | Form 990 | ||||
| 2007 | Form 990 | ||||
| 2006 | Form 990 | ||||
| 2005 | Form 990 | ||||
| 2004 | Form 990 | ||||
| 2003 | Form 990 | ||||
| 2002 | Form 990 | ||||
| 2001 | Form 990 |
Incidents on record
-
May 2011 Investigation
In May 2011 food violations were found at Heritage School, including improper hand washing, food not refrigerated at safe temperatures, and staff eating and drinking near food preparation.source
-
2018 Sexual abuse
A 2018 survivor review alleges a 12-year-old resident was sexually abused by three staff members and that reports to other staff were ignored.source
-
Abuse
Residents report being kept in isolation rooms (Granite South/ISU) for as long as 8 months straight.source
-
Abuse
Survivors report excessive and violent restraints, physical and sexual abuse, solitary confinement, verbal and emotional abuse and forced manual labor at Heritage.source
-
Incident
HEAL's enrollment-agreement review says the contract has families accept risks including 'sexual violation and pregnancy' and suicide, and appoints Heritage as attorney with custodial powers.source
-
Restraint
Heritage's enrollment application describes 'safety holds' (physical restraint) per Crisis Prevention Institute rules and a seclusion area.source
-
Restraint
Survivors report students are punished with violent restraints that have reportedly caused broken bones.source
News coverage
-
Utah Teen Treatment Center Monitored Following Youth Death by Suicide
State licensors increased scrutiny and placed the Heritage Schools' Homestead program on conditional status following a youth's death by suicide in June 2024. Regulators fined the facility and mandated staff retraining after determining the program failed to ensure the youth was free from potential harm during an unsupervised period.
2 articles about celebrities and viral stories
-
Paris Hilton Testifies Before Utah Legislature in Support of Residential Treatment Center Regulation Bill
Paris Hilton and other individuals testified before the Utah Senate Judiciary, Law Enforcement and Criminal Justice Committee regarding alleged verbal, mental, and physical abuse experienced at residential treatment centers in the state during their youth. The committee reviewed and advanced Senate Bill 127, proposed legislation intended to increase regulations and oversight on residential youth treatment facilities.
-
Paris Hilton backs Utah bill to regulate troubled teen centers: ‘You can’t silence me’
Paris Hilton and other survivors testified before Utah lawmakers in support of Senate Bill 127, which proposes increased oversight and reporting requirements for youth residential treatment centers. Testimonies detailed allegations of physical restraint, isolation, medication use, and monitoring within the facilities.
Videos
Staff
Administration
-
Gerald Spanos
CEO (2008)source
Elsewhere in the industry
- West Ridge Academy Director of Social Services, 1974
- Heritage Center CEO, 1984-2008
- Heritage House Founder, 2013
- The Heritage School Chief executive officer, 2016
- Provo Canyon School Supervising Therapist, 1976
-
Glen R. Zaugg
CEO, NATSAP Board member (2008)source
Notable staff
-
Neil Wallace
Executive Directorsource
Elsewhere in the industry
- Jubilee Youth Ranch Counselor, 2018
- Spark Academy Executive Director
- Daniels Academy Program Director, 2013
-
George Ballew
Clinical Directorsource
Elsewhere in the industry
- Spark Academy Clinical Director
-
McKaye Treanor
Executive Directorsource
-
Kristi Naumann
Clinical Directorsource
-
Blake Trythall
Girls Residential Care Managersource
-
Annie Fagnant
Boys Residential Care Managersource
Elsewhere in the industry
- Elevate Academy Boys Residential Care Manager, Program Manager, 2006-2020
- Old West Academy Former Staff (2006)
-
McKay Livingston
Clinical Directorsource
-
Barry Fell
Former Unit Counselorsource
Elsewhere in the industry
- Telos RTC Executive Director
- a Unit Counselor at the reportedly abusive [Heritage Schools Inc
- Telos Academy Executive Director
-
Brian Kay
Former Therapistsource
Elsewhere in the industry
- a LMFT at LDS Family Services
- Discovery Connections Clinical Director
- LDS Family Services LMFT
-
Chris Johnstoneaux
Therapist and Business Development Manager (2007, r/troubledteens wiki)source
Elsewhere in the industry
- Monarch School Therapist, 2014
- Boulder Creek Academy Primary Therapist/Clinical Supervisor, 2016
-
Ian Peterson
Business Development Director (2018, r/troubledteens wiki)source
-
Kade Mathews
Former Intensive Support Unit Staffsource
Elsewhere in the industry
- Diamond Ranch Academy Therapist, Clinical Director, 2022-2025
- Family Support and Treatment Center Therapist
- Wasatch Mental Health Therapist
-
Keven Downs
Chief Clinical Officer (2018, r/troubledteens wiki)source
-
Marc McLain
Staff member (2020, r/troubledteens wiki)source
-
Nate Barrus
Former Staffsource
Elsewhere in the industry
- Crossroads Academy RTC Substance Abuse Counselor
-
Spencer Cook
Former Intensive Support Unit Counselorsource
Elsewhere in the industry
- Discovery Connections Therapist, 2022
- Copper Hills Youth Center Social Worker
-
Cameron Armstrong
Former Therapistsource
Elsewhere in the industry
- Logan River Academy Therapist
- ScenicView Academy Therapist
- Telos Academy Therapist
-
Jeff Scott
Therapist
Elsewhere in the industry
- Blue Ridge Therapeutic Wilderness Clinical Director, Primary Therapist
- SUWS of the Carolinas Therapist
- Aspen Achievement Academy Intern
- Provo Canyon School Therapist
- Heritage RTC Therapist
- Coral Reef Academy Therapist
- Second Nature Wilderness Program Clinical Director
- The Heritage School Staff, before 2021
-
Laura Bennion
Lead certified therapeutic recreation specialist
Elsewhere in the industry
- New Focus Academy therapist
-
Rachel Steinberg
Therapist
Elsewhere in the industry
- Spark Academy Therapist and Assistant Clinical Director
- Provo Canyon School Clinician, 2017
-
Ron S. Tuinei
Program supervisor
Elsewhere in the industry
- Heritage RTC Program Supervisor, 1993-2010
- Slate Canyon Youth Center Counselor, 2002-2003
- Cottonwood Treatment Center Program Director and Risk Management Director, 2010-2013
- Provo Canyon School Program Director, later Executive Director, Executive Director, 2016-2020
- Copper Hills Youth Center CEO, 2020-2025
- Oakley School Program Director, before 2016
- San Marcos Treatment Center
Licensing and inspections
- Licensed as
- Heritage Schools Inc - Homestead; Heritage Schools Inc, Spark; Heritage Schools Inc, Balance; Heritage Schools Inc, Elevate Academy; Heritage Schools Inc. Wasatch; Heritage Schools Inc. Yosemite
- License category
- Residential Treatment
- Licensed capacity
- 16
- License expires
- 03/31/2027
- Licensing action
- Licensed
- Phone on file
- 8012264669
- Licensed addresses
- 10324 South 5850 West, Payson, UT, 84651; 5600 N Heritage School Dr, Provo, UT, 84604; 5600 North Heritage School Drive, Provo, UT, 84604; 759 N 1180 E, Orem, UT, 84097; 491 E 450 S, Orem, UT, 84097
100 inspection reports on file; the serious findings in them are listed above. Search all Utah reports
The newest 25 reports, by date
- Oct 8, 2026 Follow-Up Inspection, Non On-Site Inspection
- Oct 8, 2026 Follow-Up Inspection, Non On-Site Inspection
- Oct 8, 2026 Follow-Up Inspection, Non On-Site Inspection
- Sep 29, 2026 Follow-Up Inspection, Non On-Site Inspection
- Sep 29, 2026 Announced, Annual Inspection
- Sep 29, 2026 Announced, Annual Inspection
- Sep 29, 2026 Announced, Annual Inspection
- Jul 20, 2026 2nd Unannounced
- Jul 16, 2026 Investigation Inspection
- Jul 7, 2026 Investigation Inspection
- Jun 23, 2026 Investigation Inspection
- Jun 22, 2026 3rd Unannounced
- Jun 22, 2026 3rd Unannounced
- Jun 22, 2026 3rd Unannounced
- Jun 22, 2026 3rd Unannounced
- Jun 22, 2026 3rd Unannounced
- May 28, 2026 Unannounced, Annual Inspection
- Mar 16, 2026 2nd Unannounced
- Mar 16, 2026 2nd Unannounced
- Mar 16, 2026 2nd Unannounced
- Mar 16, 2026 2nd Unannounced
- Feb 19, 2026 Announced, Annual Inspection
- Dec 15, 2025 Unannounced, Annual Inspection
- Dec 15, 2025 Unannounced, Annual Inspection
- Dec 15, 2025 Unannounced, Annual Inspection
Connections on the network map
The companies, people and programs our research map ties to this program. Open it on the network map.
Ownership
Other staff
Documents
Woodbury Reports Mentions (4)
-
Woodbury Reports, August 2008 (#168), P. 29: Heritage Schools, Inc. Woodbury Reports page -
Woodbury Reports, December 2008 (#172), P. 21: Heritage Schools, Inc. Woodbury Reports page -
Woodbury Reports, November 2008 (#171), Pp. 17-18: Heritage Schools, Inc. Woodbury Reports page -
Woodbury Reports, October 2008 (#170), P. 25: Heritage Schools, Inc. Woodbury Reports page
From the Unsilenced archive
2 documents about Heritage Schools, Inc. that Unsilenced collected and Kids Over Profits does not hold a copy of. They open on Unsilenced's Google Drive. Their whole folder: Heritage Schools Inc - Homestead.
Wiki entries
We have questions about Heritage Schools, Inc.
If you were there, worked there or sent your child there, you can help fill in what our records are missing. Each question takes a moment; skip anything you do not know.
Materials and links
External links
A program's own website is linked as an archived snapshot, so the page reads as it did when it was captured.
Survivor posts and discussion
- reported
- Anonymous (Fornits)
- u/thejim9866 (Reddit)
- Anonymous (Reddit)
- u/WaveBlueArrow (Reddit)
- Anonymous (Reddit)
- The Heritage Community (Part 1) - V2V Survivor Series
