Olive Crest

Deficiency cited at inspection

An unannounced case management inspection was conducted by Licensing Program Analyst (LPA) Angelina Garibaldo at 10: AM. During the inspection LPA Garibaldo met with Jessical Appel, Program Director and Lori Eastman, Administrator. The purpose of the case management was to follow up on Special Incident Report (SIR) 1388735 the Department received on 08/27/25. SIR stated that the Program Director reviewed ring camera footage from unit Client 1 (C1) unit. On 8/22/25 and C1 was seen walking into the unit with a male visitor around 9:30PM. C1 is currently under a corrective action plan, signed 08/07/25. Due to previous safety concerns with visitors and her former roommate, the client is not permitted to have visitors. (See confidential names form LIC 811 dated 09/12/25) LPA Garibaldo interviewed the Program Director and requested copies of the corrective action plan and case notes for Client 1 (C1), client camera agreement form and information regarding number of ring door cameras in use, their location and when they became operational, memo that was sent out to all Client notifying them of installation of ring door camera. All ring door cameras will be disabled effective immediately and until further notice. Further investigation is required to resolve the matter. No deficiencies were cited at this time. A copy of this report and LIC Confidential Names were provided to the above-named representative.

Deficiency cited at inspection

An unannounced case management inspection was conducted by Licensing Program Analyst (LPA) Angelina Garibaldo at 10: AM. During the inspection LPA Garibaldo met with Jessical Appel, Program Director and Lori Eastman, Administrator. The purpose of the case management was to follow up on Special Incident Report (SIR) 1388735 the Department received on 08/27/25. SIR stated that the Program Director reviewed ring camera footage from unit Client 1 (C1) unit. On 8/22/25 and C1 was seen walking into the unit with a male visitor around 9:30PM. C1 is currently under a corrective action plan, signed 08/07/25. Due to previous safety concerns with visitors and her former roommate, the client is not permitted to have visitors. (See confidential names form LIC 811 dated 09/12/25) LPA Garibaldo interviewed the Program Director and requested copies of the corrective action plan and case notes for Client 1 (C1), client camera agreement form and information regarding number of ring door cameras in use, their location and when they became operational, memo that was sent out to all Client notifying them of installation of ring door camera. All ring door cameras will be disabled effective immediately and until further notice. Further investigation is required to resolve the matter. No deficiencies were cited at this time. A copy of this report and LIC Confidential Names were provided to the above-named representative.

Deficiency cited at inspection

An unannounced case management inspection was conducted by Licensing Program Analyst (LPA) Angelina Garibaldo. During the inspection LPA Garibaldo met with Director, Jessica Appel. The purpose of the case management was to follow up on Special Incident Report (SIR) 1361172 the Department received on 7/21/25. SIR stated that Client 2 (C2) found Client 1 (C1) in the bathtub with deep self-inflicted cuts and immediately called 911. SIR also stated that that the night prior (7/18), C1 had three unknown male guests in the unit past visiting hours, making her C2 feel uncomfortable, and as a result, C2 invited own guests to stay the night. (see confidential names form LIC 811 dated 07/24/25). LPA discussed with the Director the facility visitation rules and procedures, corrective action procedures, safety plan, mental health services and use of ring door cameras. An exit interview was conducted. No deficiencies were cited. A copy of this report and LIC 811 were provided to the facility representative.

Deficiency cited at inspection

An unannounced case management inspection was conducted by Licensing Program Analyst (LPA) Angelina Garibaldo. During the inspection LPA Garibaldo met with Director, Jessica Appel. The purpose of the case management was to follow up on Special Incident Report (SIR) 1361172 the Department received on 7/21/25. SIR stated that Client 2 (C2) found Client 1 (C1) in the bathtub with deep self-inflicted cuts and immediately called 911. SIR also stated that that the night prior (7/18), C1 had three unknown male guests in the unit past visiting hours, making her C2 feel uncomfortable, and as a result, C2 invited own guests to stay the night. (see confidential names form LIC 811 dated 07/24/25). LPA discussed with the Director the facility visitation rules and procedures, corrective action procedures, safety plan, mental health services and use of ring door cameras. An exit interview was conducted. No deficiencies were cited. A copy of this report and LIC 811 were provided to the facility representative.

Deficiency cited at inspection

On June 5, 2023, Licensing Program Analyst (LPA) Claudia Portillo conducted an unannounced follow up case management inspection at the agency above and spoke with the representative above regarding a special incident report (SIR) that was submitted to Community Care Licensing (CCL) on April 15, 2023. The SIR disclosed that the Non-Minor Dependent (NMD) indicated she fell slightly when moving a changing table, but Manager and Program director reported severe damage was caused to the bathroom door, door frame and surrounding wall. Damaged done does not appear to be from slight fall. LPA Portillo interviewed the Director who indicated that a Child Family Team meeting (CFT) was conducted to discuss the concerns and a safety plan that was for the NMD. The NMD denied domestic violence towards her and denied therapy. NMD has a child who lives with her part-time (shared custody). The Director indicated that a visual wellness check was conducted for both NMD and child and there were no observations of injuries. Based on information received from Director, a work order was initiated to repair the damages in the apartment (pending). The Director stated support and guidance has been provided for NMD. The SIR will be updated to reflect the follow-up that was provided by the agency. There are no violations of Title 22, of the California Code of Regulations. No deficiencies were cited during today's inspection. A copy of LIC 809 and LIC 811 was provided to the facility representative above ...

Deficiency cited at inspection

On June 5, 2023, Licensing Program Analyst (LPA) Claudia Portillo conducted an unannounced follow up case management inspection at the agency above and spoke with the representative above regarding a special incident report (SIR) that was submitted to Community Care Licensing (CCL) on April 15, 2023. The SIR disclosed that the Non-Minor Dependent (NMD) indicated she fell slightly when moving a changing table, but Manager and Program director reported severe damage was caused to the bathroom door, door frame and surrounding wall. Damaged done does not appear to be from slight fall. LPA Portillo interviewed the Director who indicated that a Child Family Team meeting (CFT) was conducted to discuss the concerns and a safety plan that was for the NMD. The NMD denied domestic violence towards her and denied therapy. NMD has a child who lives with her part-time (shared custody). The Director indicated that a visual wellness check was conducted for both NMD and child and there were no observations of injuries. Based on information received from Director, a work order was initiated to repair the damages in the apartment (pending). The Director stated support and guidance has been provided for NMD. The SIR will be updated to reflect the follow-up that was provided by the agency. There are no violations of Title 22, of the California Code of Regulations. No deficiencies were cited during today's inspection. A copy of LIC 809 and LIC 811 was provided to the facility representative above ...