Redwood Community Services, Inc

Deficiency cited at inspection

An unannounced Psychotropic Medication Inspection was conducted by Licensing Program Analyst (LPA) Jasmine Cardeno on 07/15/2026 at 1: PM. This case management inspection is conducted pursuant to Health and Safety Code Section 1538.9 (a)(2). During the inspection, LPA Jasmine Cardeno met with Berenice Segura Jimenez, Lead Therapeutic Skills Coach and inspected the facility inside and out. LPA reviewed 2 of child's records on site at the facility. LPA reviewed 2 of child's psychotropic medications and medication records. LPA interviewed 2 of staff on site to discuss the facilities policies and procedures of operation. LPA provided a copy of this licensing report to Berenice Segura Jimenez, Lead Therapeutic Skills Coach. LPA Jasmine Cardeno was unable to complete the psychotropic medication inspection on this date and will conduct another inspection. No deficiencies are being cited at this time. LPA conducted exit interview with Berenice Segura Jimenez, Lead Therapeutic Skills Coach.

Substantiated : 80087(a)

Licensing Program Analyst (LPA) Lyta Vue arrived unannounced at the facility on this date for the purpose of delivering findings for the complaint investigation. LPA met with Chris Jeffrey, Program Supervisor (PS). LPA Vue conducted the complaint investigation. LPA initiated the investigation with the facility on 10/15/25 and met with Chris Jeffrey, Program Supervisor (PS) and conducted a Health and Safety Inspection. During the course of the investigation, LPA interviewed nine (9) additional facility staff, and one (1) confidential interview. LPA reviewed records including Staff Personnel Report-LIC500, Staff Schedule, Client Roster/Register, Maintenance and Repair Log, Time Clock log requesting services, emails and text messages. Report continued on 9099c During the complaint investigation of the allegation: Staff do not ensure that the facility is free of pests, interviews were consistent that staff saw rats and rat droppings after the last client exited on 09/19/25. On the same day, Support Services Manager (SSM) and Program Supervisor (PS) took immediate action, and a maintenance request was made. Staff reported that pest control was contacted and scheduled, but it was later cancelled because the facility planned for maintenance staff to set out traps and rat boxes first. SSM and PS reported that the next step if the traps failed, would be to reach out to pest control. While conducting the facility inspection on 10/15/25, LPA and two staff observed rat droppings in the ...

Substantiated : 80087(a)

Licensing Program Analyst (LPA) Lyta Vue arrived unannounced at the facility on this date for the purpose of delivering findings for the complaint investigation. LPA met with Chris Jeffrey, Program Supervisor (PS). LPA Vue conducted the complaint investigation. LPA initiated the investigation with the facility on 10/15/25 and met with Chris Jeffrey, Program Supervisor (PS) and conducted a Health and Safety Inspection. During the course of the investigation, LPA interviewed nine (9) additional facility staff, and one (1) confidential interview. LPA reviewed records including Staff Personnel Report-LIC500, Staff Schedule, Client Roster/Register, Maintenance and Repair Log, Time Clock log requesting services, emails and text messages. Report continued on 9099c During the complaint investigation of the allegation: Staff do not ensure that the facility is free of pests, interviews were consistent that staff saw rats and rat droppings after the last client exited on 09/19/25. On the same day, Support Services Manager (SSM) and Program Supervisor (PS) took immediate action, and a maintenance request was made. Staff reported that pest control was contacted and scheduled, but it was later cancelled because the facility planned for maintenance staff to set out traps and rat boxes first. SSM and PS reported that the next step if the traps failed, would be to reach out to pest control. While conducting the facility inspection on 10/15/25, LPA and two staff observed rat droppings in the ...

Deficiency cited at inspection

On 08/13/2025 at 9: AM, Licensing Program Analyst (LPA) Jasmine Cardeno made an unannounced visit to the facility listed above. The purpose of the visit is to conduct the required SB Psychotropic Medications inspection. This case management inspection is conducted pursuant to Health and Safety Code Section 1538.9(a)(2). During the inspection, LPA met with Therapeutic Skills Coach IV, Maria Berenice Segura Jimenez, and inspected the facility inside and out. LPA also met with STRTP Coordinator and Head of Service, Rebeca Diaz, and Program Manager, Paulita Peredia, who both facilitated the inspection. At the time of the inspection, two clients in care were present. Both clients were in and out of the facility to attend appointments and activities. The facility has one client that meets the criteria for the SB Psychotropic Medication Inspection. LPA reviewed 1 of child's records on site at the facility and 5 of staff personnel files were reviewed at the administrative office located on S Orchard Avenue, Ukiah, CA 95482. LPA reviewed 1 of child's psychotropic medications and medication records. LPA interviewed 2 of staff on site to discuss the facilities policies and procedures of operation. LPA interviewed 1 of children currently prescribed psychotropic medication. No deficiencies are being observed or cited at this time. The SB Psychotropic Medications inspection is complete. LPA conducted an exit interview and a copy of this report was given to Program Manager, Paulita ...

Deficiency cited at inspection

On the above date, Licensing Program Analyst (LPA) Brian Bertoli made an unannounced visit to the Administrative Office for the STRTP for the purpose of an Annual Continuation visit, and met with Human Resources Coordinator Angela Vincent, who assisted with the inspection. LPA Bertoli conducted a review of staff file records at the Administrative Office at S Orchard St in Ukiah, which completed the Annual Inspection. An exit interview was conducted and no deficiencies were cited. A copy of this report was given to Angela Vincent.

Deficiency cited at inspection

Licensing Program Analyst (LPA) Brian Bertoli conducted an unannounced inspection for the purposes of a Case Management visit and met with Administrator Paulita Peredia. LPA inspected the facility, reviewed records, and conducted confidential interviews. LPA reviewed a report with the Administrator regarding a youth that was involved in self-harm and they discussed supervision and staffing measures to monitor the youth's activities. Per Title Regulations, no deficiencies were cited during this inspection. An exit interview was conducted and a copy of the report was left at the facility.

Deficiency cited at inspection

Licensing Program Analyst (LPA) Brian Bertoli conducted an unannounced inspection for the purposes of completing an Required 2-Year Inspection and met with Administrator Paulita Peredia. LPA inspected the facility, reviewed records, and conducted confidential interviews. All parts were completed with the exception of staff file reviews, which will be conducted at a later date at the Administrative office. Per Title Regulations, no deficiencies were cited during this inspection. An exit interview was conducted and a copy of the report was left at the facility.

Deficiency cited at inspection

On the above date, Licensing Program Analyst Brian Bertoli conducted an unannounced visit to the THPP/THPP+NMD Administrative office to conduct an Annual/Required inspection. LPA met with Program Specialist Coni Shepard and Program Manager Samantha Stafford, who assisted with the inspection. The THPP has a capacity of 12 and services both THPP and THPP+NMD participants and THPP Plus contracted through the County. There are currently no participants in care. The facility uses a remote site model and currently has apartment units. LPA inspected the THPP office, which is one story. It has a reception area, multiple private offices, restrooms, and a conference room. Files are stored in a locking cabinet in a locked room. The license and Emergency Disaster Plan (LIC610C) forms are posted. LPA completed a Care Tools inspection and conducted staff interviews at the facility and record reviews (assisted by HR Director Pamela Lucas at the Administrative Office on S Orchard St.). All files were acceptable. No Title 22 deficiencies are being cited at this time. An exit interview was conducted and a copy of this report was left with the facility.

Deficiency cited at inspection

On the above date, Licensing Program Analyst Brian Bertoli conducted an unannounced visit to the THPP/THPP+NMD Administrative office to conduct an Annual/Required inspection. LPA met with Program Specialist Coni Shepard and Program Manager Samantha Stafford, who assisted with the inspection. The THPP has a capacity of 12 and services both THPP and THPP+NMD participants and THPP Plus contracted through the County. There are currently no participants in care. The facility uses a remote site model and currently has apartment units. LPA inspected the THPP office, which is one story. It has a reception area, multiple private offices, restrooms, and a conference room. Files are stored in a locking cabinet in a locked room. The license and Emergency Disaster Plan (LIC610C) forms are posted. LPA completed a Care Tools inspection and conducted staff interviews at the facility and record reviews (assisted by HR Director Pamela Lucas at the Administrative Office on S Orchard St.). All files were acceptable. No Title 22 deficiencies are being cited at this time. An exit interview was conducted and a copy of this report was left with the facility.

Deficiency cited at inspection

An unannounced Psychotropic Medication Inspection was conducted by Licensing Program Analyst (LPA) Brian Bertoli on September 1, 2023 at 11:15am. This case management inspection is conducted pursuant to Health and Safety Code Section 1538.9 (a)(2). During the inspection, LPA Bertoli met with Paulita Peredia, STRTP Administrator, and inspected the facility inside and out. Staff files were reviewed at the Administrative office in Ukiah with the help of HR Administrator Karina Gonsalez. LPA reviewed one child's records on site and three staff personnel files at the administrative office in Ukiah. LPA reviewed one child's psychotropic medications and medication records. LPA interviewed three staff on site to discuss the facilities policies and procedures of operation. LPA interviewed one child currently prescribed psychotropic medication. LPA provided a copy of this licensing report to Paulita Peredia, STRTP Administrator. No deficiencies are being cited at this time. LPA conducted an exit interview with Karina Gonsalez, HR Administrator.

Deficiency cited at inspection

On the above date Licensing Program Analyst (LPA) Brian Bertoli conducted an unannounced inspection at the facility and met with Administrator Paulita Peredia and STRTP Coordinator Rebecca Diaz regarding a Special Incident Report (SIR) that was submitted to Community Care Licensing. The incident took place on 04/30/2024 and the SIR was written to report an disclosure by youth regarding alleged abuse by another youth at the facility. LPA Bertoli discussed the incident with Administrator Peredia who stated that there have not been further concerns from the youth and that they will monitor the situation. Administrator Peredia also stated that youth have from 3-5 staff to supervise when they are at the facility during the day and that one youth bedroom is upstairs and the other is downstairs with a staff person in-between at night who can monitor activity. No deficiencies were cited. An exit interview was conducted and a copy of the report and appeal rights were provided to the facility.