Facility profile North Carolina

Trails Carolina

Also known as Trails Academy, The Academy at Trails

Closed Lake Toxaway, North Carolina

Trails Carolina was a wilderness therapy in Lake Toxaway, North Carolina, operated by Family Help & Wellness. It operated from 2008 to 2024.

About Trails Carolina

It was listed as closed, year given: 2008.source

Will offer a Therapeutic Wilderness Experience specifically for female adolescents ages 12-14.source The minimum stay was 28 days.source It added a new intentional family-work program called Family Graduation Camp.source Stays lasted 2-4 months.source Six-phase level system: Trust, Respect, Accountability, Integrity, Leadership, Service.source

It was licensed by the state of North Carolina.source It completed its first comprehensive annual review as a licensed mental health facility in North Carolina.source It was registered as a non-public school by North Carolina; students can earn up to five academic credits.source

  • He currently works as the Adjunct Instructor of Graduate Clinical Studies at Lenoir-Rhyne University and currently works at Elevate Family Wellness
  • current Clinical Director at "Ignite Adulthood," the rebrand of Trails Momentum
  • He currently works as the Adjunct Instructor of Graduate Clinical Studies at Lenoir-Rhyne University and currently works at Elevate Family Wellness
  • became Executive Director of Solstice East, before "founding" Magnolia Mill School
  • became Executive Director of Solstice East, then "founded" Magnolia Mill School
  • Named as a defendant in lawsuit against Trails; she failed to report sexual assault. Currently works at Elevate Family Wellness
  • Named as a defendant in lawsuit against Trails; she failed to report sexual assault. Currently works at Elevate Family Wellness
  • immediately became employed by Magnolia Mill School after Trails shut down
  • currently works at Elevate Family Wellness
  • revoked after death in 2024
  • revoked after death in 2024
  • first accredited in 2014
  • 1 death in 2014, 1 death in 2024

Survivor testimony

What people who lived or worked here say happened. Survivors' own words are published with their permission; forum accounts are what was posted publicly and are reported as claims, not findings.

Reported on survivor forums

Timeline

From the records: who ran it and the deals that moved it, its names, and the deaths, incidents, inspection findings, lawsuits and news stories on file. Point at an event, or tap "More about this", for the details.

  1. 2008

    1. Opened

      Opened in Lake Toxaway, North Carolina

  2. 2011

    1. Incident

      Lawsuit

      A 2011 lawsuit alleged a girl transferred from New Leaf Academy was placed in a mostly male co-ed group and raped by a male student on a camping trip in South...

      Lawsuit

      A 2011 lawsuit alleged a girl transferred from New Leaf Academy was placed in a mostly male co-ed group and raped by a male student on a camping trip in South Carolina; the case was dismissed over jurisdiction.

      source

  3. 2014

    1. DeathNovember 2014

      Alec Sanford Lansing, 17, died here

      Hypothermia after a fall that broke his hip (autopsy)

      Alec Sanford Lansing, 17, died here November 2014

      source

    2. Incident

      Death

      The page states two children have died while attending Trails Carolina (2014 and 2024).

      Death

      source

    3. IncidentNovember 2014

      Investigation

      An investigation found Trails staff waited over 5 hours before contacting authorities about the missing 17-year-old.

      Investigation November 2014

      source

    4. IncidentNovember 10, 2014

      Death

      On November 10, 2014 a 17-year-old walked away from his counselor and was found dead in Pisgah National Forest on November 22; the cause of death was...

      Death November 10, 2014

      On November 10, 2014 a 17-year-old walked away from his counselor and was found dead in Pisgah National Forest on November 22; the cause of death was hypothermia and he had a broken hip.

      source

  4. 2022

    1. IncidentFebruary 23, 2022

      Lawsuit

      A February 23, 2022 lawsuit alleges a 14-year-old was repeatedly sexually abused by another resident and staff forced her to keep sleeping next to the older...

      Lawsuit February 23, 2022

      A February 23, 2022 lawsuit alleges a 14-year-old was repeatedly sexually abused by another resident and staff forced her to keep sleeping next to the older resident; it alleges negligence and violation of the NC UTPA.

      source

  5. 2024

    1. DeathFebruary 3, 2024

      Clark Harman, 12, died here

      Asphyxia while zipped into a bivy sleeping bag used as a restraint; ruled a homicide

      Clark Harman, 12, died here February 3, 2024

      In the memorialsource

    2. IncidentFebruary 2024

      Investigation

      A search warrant states Trails Carolina staff prevented police from speaking to the four other juveniles in the bunk house and refused to give their names or birth dates.

      Investigation February 2024

      source

    3. IncidentFebruary 2024

      Lawsuit

      A lawsuit filed about a week after the February 2024 death alleges staff ignored a sexual assault in 2016, forced residents to sleep in a single line under a...

      Lawsuit February 2024

      A lawsuit filed about a week after the February 2024 death alleges staff ignored a sexual assault in 2016, forced residents to sleep in a single line under a tarp, and the therapist did not report it; it also alleges a broken water filter went unreplaced for three weeks.

      source

    4. IncidentFebruary 2024

      License action

      After the February 2024 death, NC DHHS sent a letter prohibiting Trails Carolina from accepting new clients during the investigation.

      License action February 2024

      source

    5. IncidentFebruary 3, 2024

      Death

      On February 3, 2024 a 12-year-old boy died at Trails Carolina less than 24 hours after arriving; police found his body in the bunk house cold and in rigor...

      Death February 3, 2024

      On February 3, 2024 a 12-year-old boy died at Trails Carolina less than 24 hours after arriving; police found his body in the bunk house cold and in rigor mortis, and the death is being investigated as manslaughter.

      source

    6. Closed

      Closed

    7. ClosedMarch 28, 2024

      Family Help & Wellness: North Carolina moved to revoke Trails Carolina's license after a boy's death

      Family Help & Wellness: North Carolina moved to revoke Trails Carolina's license after a boy's death March 28, 2024

      A 12-year-old boy died at Trails Carolina in Lake Toxaway, North Carolina, in early February 2024, less than a day after arriving; the death was ruled a homicide by asphyxiation and no charges were filed. On March 28, 2024, the state DHHS notified the camp it was revoking its license, citing five violations that endangered clients, and suspended admissions.

      source 1, source 2

  6. 2026

Deaths on record

The memorial

Lawsuits

  • Jane Doe L.Y. and June Doe A.D. v. Trails Academy, LLC, et al. 2024 | Ruling issued | United States District Court for the Western District of North Carolina, Asheville Division | 1:24-cv-00254-MOC-SCR

    Outcome: The court entered an order on the motion to dismiss. On September 9, 2026, the court granted Defendant's Motion to Compel Arbitration and stayed the matter pending arbitration proceedings.

    Two Florida parents, Jane Doe L.Y. and June Doe A.D., filed a proposed class action on October 11, 2024 in federal court in Asheville against Trails Academy, Trails Carolina and their Oregon parent companies doing business as Family Help & Wellness. They seek to represent everyone in the United States who bought residential program services from the defendants, with a Florida subclass, and seek repayment of tuition. The complaint alleges the companies misrepresented the Trails Momentum program, which their son attended in 2021, as safe and therapeutic, pressured families through an admissions salesperson, and charged a 3,900 dollar enrollment fee plus 585 dollars a day, 24,570 dollars for the first 42 days. On December 30, 2024 the defendants moved to dismiss or compel arbitration under the family's enrollment agreement; the documents do not show a ruling or a class certification decision.

  • John Doe M.D.Y. v. Trails Academy, LLC, et al. 2024 | In progress | United States District Court for the Western District of North Carolina, Asheville Division | 1:24-cv-00253-MOC-SCR

    Outcome: Defendant's Motion to Compel Arbitration was granted to the extent that the court ordered parties to proceed with arbitration, and the matter is stayed pending arbitration proceedings. On September 8, 2026, a Notice of Substitution of Counsel was filed.

    A young man identified as John Doe M.D.Y. sued Trails Academy, Trails Carolina and their Oregon parent companies, which do business as Family Help & Wellness, in federal court in Asheville on October 11, 2024. He enrolled at 18 in the Trails Momentum young-adult wilderness program and stayed 93 days, from March to June 2021 (the defense gives March 3 to June 3, 2021). The complaint alleges an invasive strip search on arrival in which a staff member touched his genitals, two weeks isolated in a cabin, censored letters and a single muted phone call home, unpaid cleaning, cooking and landscaping work, days in freezing weather with frozen boots and limited food and water, threats that he would be arrested if he left, and little mental health care, and says his mental health collapsed afterward, including a suicide attempt in October 2021. It also alleges an admissions employee misled his parents. The plaintiff asked for a Rule 9(j) extension for any medical malpractice claims, which the defendants opposed, and on December 30, 2024 the defendants moved to dismiss or compel arbitration under a March 2021 enrollment agreement; the documents do not show rulings on those motions.

  • Siegel v. Trails Carolina, LLC, et al. 2024 | Settled | U.S. District Court for the Western District of North Carolina | 1:24-cv-00046-MOC-WCM Names this facility

    Outcome: On August 5, 2024, the court denied defendants' motions to dismiss and to strike. The case settled through mediation in September 2024; terms were not disclosed. The supplied complaint alleges that the plaintiff was sexually assaulted by another minor while at Trails Carolina and that defendants failed to protect her.

    Gertrude A. Siegel sued Trails Carolina, its owner and manager Wilderness Training & Consulting, and therapist Derry O'Kane. Her February 2024 complaint alleges that, while she was 12 and in the program, another minor sexually assaulted her and defendants failed to provide adequate screening, supervision, and protection. These are allegations, not findings.

Every case in the lawsuit directory

Incidents on record

  1. 2011 Lawsuit

    A 2011 lawsuit alleged a girl transferred from New Leaf Academy was placed in a mostly male co-ed group and raped by a male student on a camping trip in South Carolina; the case was dismissed over jurisdiction.source

  2. 2014 Death

    The page states two children have died while attending Trails Carolina (2014 and 2024).source

  3. November 2014 Investigation

    An investigation found Trails staff waited over 5 hours before contacting authorities about the missing 17-year-old.source

  4. November 10, 2014 Death

    On November 10, 2014 a 17-year-old walked away from his counselor and was found dead in Pisgah National Forest on November 22; the cause of death was hypothermia and he had a broken hip.source

  5. February 23, 2022 Lawsuit

    A February 23, 2022 lawsuit alleges a 14-year-old was repeatedly sexually abused by another resident and staff forced her to keep sleeping next to the older resident; it alleges negligence and violation of the NC UTPA.source

  6. February 2024 Investigation

    A search warrant states Trails Carolina staff prevented police from speaking to the four other juveniles in the bunk house and refused to give their names or birth dates.source

  7. February 2024 Lawsuit

    A lawsuit filed about a week after the February 2024 death alleges staff ignored a sexual assault in 2016, forced residents to sleep in a single line under a tarp, and the therapist did not report it; it also alleges a broken water filter went unreplaced for three weeks.source

  8. February 2024 License action

    After the February 2024 death, NC DHHS sent a letter prohibiting Trails Carolina from accepting new clients during the investigation.source

  9. February 3, 2024 Death

    On February 3, 2024 a 12-year-old boy died at Trails Carolina less than 24 hours after arriving; police found his body in the bunk house cold and in rigor mortis, and the death is being investigated as manslaughter.source

  10. Abuse

    Survivors report severe medical neglect, attack therapy, malnourishment and cruel punishments.source

News coverage

  • AP News Apr 28, 2026 Expose

    AP investigation: Adopted kids confined in private for-profit facilities

    This Associated Press investigation uncovers a "shadow orphanage system" where adopted children are disproportionately placed in for-profit residential treatment facilities. These institutions often market themselves to families by misusing the diagnosis of Reactive Attachment Disorder to justify expensive and unregulated "tough-love" programs. Rather than finding support, many children experience systemic abuse, isolation, and neglect in environments focused on profit margins. The report emphasizes that these institutional settings often cause more harm than healing, failing the vulnerable children they were meant to protect.

  • WSOC TV Jan 7, 2026 Lawsuit

    Federal lawsuit details alleged abuse, coercion at now-closed teen programs

    A federal lawsuit has been filed against Wilderness Training & Consulting LLC, alleging that four young adults were subjected to abuse, neglect, and forced labor while minors at Trails Carolina and Solstice East. The plaintiffs claim they were marketed therapeutic treatment but instead experienced coercion, humiliation, and physical restraint. The lawsuit also alleges violations of the federal Trafficking Victims Protection Reauthorization Act.

  • Asheville Citizen Times Jan 5, 2026 Lawsuit

    New lawsuit claims abuse, neglect at two Asheville-area teen centers

    A federal lawsuit has been filed against two now-shuttered teen treatment centers in the Asheville area, alleging that residents suffered physical abuse, neglect, and forced labor. The lawsuit claims that the facilities, Trails Carolina and Solstice East, failed to provide adequate care and supervision, and instead used punitive measures to control residents. The plaintiffs allege that they were subjected to various forms of abuse, including physical restraints, strip searches, and humiliation.

  • Asheville Citizen Times Jul 11, 2025 Lawsuit

    In Asheville Academy suit, lack of supervision led to self harm, child and parent say

    A parent and their child, identified as M.C., filed a lawsuit on July 9, 2025 against the now-closed Asheville Academy for Girls and its parent company, Family Help & Wellness, alleging neglect and failure to supervise. The suit claims M.C., then 12, repeatedly self-harmed, ingested dangerous items, and ran away from campus while staff failed to intervene. It also alleges the child was isolated from their parent and denied adequate therapy, despite documented high suicide risk.

  • WLOS ABC 13 News Jun 25, 2025 Closure

    NC state investigation continues despite Asheville Academy's voluntary closure

    Asheville Academy in Weaverville, NC, voluntarily closed in June 2025 after two student suicides in May. Despite the closure, a state investigation continues into conditions described as detrimental to client health and safety. Asheville Academy was fined $45,000 for licensing violations, including inadequate staff training. The facility, previously known as Solstice East and Magnolia Mill, was managed by Wilderness Training & Consulting LLC, which also operated Trails Carolina.

  • Asheville Watchdog Jun 25, 2025 Lawsuit

    Federal lawsuit alleges abuse, exploitation of teen at Asheville Academy for Girls, Trails Carolina

    A South Carolina woman has filed a federal lawsuit against Asheville Academy for Girls, Trails Carolina, and 15 related entities owned by Family Help & Wellness, alleging abuse, humiliation, sexual assault, forced labor, and false advertising during her time as a teen resident. The complaint follows two recent suicides at Asheville Academy and a 2024 death at Trails Carolina. The lawsuit describes a pattern of neglect, coercion, and unqualified staff. After the suicides, North Carolina regulators fined the operator and suspended the Weaverville facility's license, prompting its closure.

  • WLOS May 8, 2025 Event

    Investigation Initiated Following Death at Weaverville Therapeutic School Connected to Trails Carolina

    A 14‑year‑old student died by suicide at Asheville Academy for Girls, a therapeutic school in Weaverville, North Carolina. The incident has prompted an investigation by local authorities and raised concerns about the facility’s ties to the former Trails Carolina wilderness program, which was closed by state regulators after a prior child death. The school has issued a statement expressing condolences and noting the presence of crisis counselors on campus.

  • WLOS Feb 4, 2025 Expose

    1 year after 12-year-old's death, advocates urge stricter oversight of therapeutic camps

    One year following the death of a 12-year-old resident at Trails Carolina wilderness camp, state regulators have revoked the facility's license and are investigating an unlicensed program operated by the same management company. Advocates and former clients are calling for increased regulatory oversight and legal accountability, citing ongoing concerns regarding safety violations and consumer protection issues.

  • WBTV Nov 6, 2024 Event

    District Attorney Declines Involuntary Manslaughter Charges in Death of 12-Year-Old at North Carolina Wilderness Camp

    The Transylvania County District Attorney's office announced it will not pursue involuntary manslaughter charges in the death of 12-year-old Clark Joseph Harman at Trails Carolina Wilderness Camp. The child died from suffocation on his first night at the camp after being placed in a personal sleeping bivy equipped with an alarm mechanism.

  • NBC News Sep 2, 2024 Lawsuit

    Former students report injuries and isolation at Elevations RTC

    Staff Mentioned: David Faust (Elevations RTC), Jennifer Wilde (Elevations RTC) Survivor stories from Chloe Gilliland, Stella Downey, Miranda Goodwill, Sabrina Jonas, Finn Pool Chloe Gilliland attended Elevations from July 2023 to June 2024 Elevations RTC is owned by Family Help & Wellness (FHW) Other FHW programs have been cited for regulatory violations Disability Law Center of Utah has received complaints about Elevations RTC Stella Downey attended Elevations from June 2020 to February 2021 Elevations RTC has been making more calls to the police as the years go on In 2023, there were 56 police calls. That number is expected to be higher for 2024. Elevations RTC is a NATSAP member Stop Institutional Child Abuse Act (SICAA) is a bipartisan bill that would make it easier for officials to communicate across state lines regarding child welfare SICAA would also “create the first national database of restraints and seclusion in youth treatment centers” Sabrina Jonas’ mother reported Sabrina’s abuse to her local school district, who is no longer doing business with Elevations California Department of Education investigated Elevations in 2023 The investigation concluded that Elevations failed to handle allegations of sexual abuse properly 28 school districts in 7 states have paid to send students to Elevations FHW bought Island View in 2014 and turned it into Elevations A survivor sued Elevations in 2018 for permanent injuries resulting from abuse The 2018 lawsuit was settled out of court for an undisclosed amount Elevation’s maximum capacity is 90 students Tuition at Elevations is over $500/daily David Faust, an Elevations RTC therapist, plead guilty in 2023 for failure to report Finn Pool’s child abuse “From May 2023 to May 2024, Elevations reported at least 105 incidents of self-harm and 138 uses of physical restraints, according to state records.” “In Idaho, North Carolina and Utah, where the Family Help & Wellness youth programs are based, officials said they do not take violations at affiliated facilities in other states into account when evaluating programs. Only the child welfare agency in New Mexico, where one treatment center is, said it is currently looking into that program’s association with Family Help & Wellness, though its actions are limited to the facilities in its state.” “Katie England, a spokesperson for the Utah Department of Health and Human Services, which oversees facilities like Elevations, said that it ‘does not have the statutory authority to use facility violations or adverse incidents in other states when making Utah-specific licensing decisions.’”

7 more articles

Staff

Administration

Notable staff

Connections on the network map

The companies, people and programs our research map ties to this program. Open it on the network map.

Documents

From the Unsilenced archive

73 documents about Trails Carolina that Unsilenced collected and Kids Over Profits does not hold a copy of. They open on Unsilenced's Google Drive. Their whole folder: Trails Carolina.

Documents (72)
Legal (1)

From SCIAD NET

1 document about Trails Carolina that Kids Over Profits does not hold a copy of. SCIAD NET keeps it on Google Drive, where it opens.

Wiki entries

Materials and links

Materials the project holds for this facility. Ask through the correction form to see any of them.

Other documentation

  • Note10/11/2024: Case No. 1:24-cv-00253 John Doe filed a lawsuit against Trails Carolina and Family Help & Wellness, claiming gross negligence, labor trafficking, deceptive marketing, and unfair trade practices. John was 18 when he attended Trails Momentum in 2021. The lawsuit details the program’s abuse, neglect, and forced labor of John and other residents, as well as how Trails intentionally omitted abuse and neglect. Of note, “John met with his assigned therapist once a week for an hour meaning that only .5% of his time in Trails was engaging with a mental health staff person.” Despite John Doe being a legal adult, he was prevented from leaving the program, which included threats from staff “that he would be forced back or even arrested if he attempted to leave.” As of 3/31/2026, the case is currently pending arbitration proceedings. https://static1.squarespace.com/static/5f6b390e0674315a2fc101e6/t/67165acd5f76d510325cc484/1729518285994/10.11.24+Complaint_Filed_Trails.pdf https://www.justicelawcollaborative.com/newsandupdates/press-release-justice-law-collaborative-files-lawsuit-against-trails-carolina 10/11/2024: Case No. 1:24-cv-00254 Jane Doe and June Doe, parents of plaintiff John Doe, filed a class action complaint against Trails Carolina and Family Help & Wellness. They are seeking refunds of tuition for themselves and Class members, as well as asking the court to award additional funds for damages, including deceptive and unfair practices, negligent misrepresentation, and negligent infliction of emotional distress. Although the total price of the financial damages was not listed, the complaint states that Jane Doe and June Doe paid $24,570 for the first 42 days of Trails Momentum. As of 2/3/2026, legal proceedings are still ongoing. 6/20/2025: Case No. 1:25-cv-00187 Plaintiff R.B. filed a complaint against Asheville Academy, Trails Carolina, and FH&W, claiming gross negligence, forced labor trafficking, and deceptive business practices. The complaint details R. B.’s abuse, neglect, and forced labor while enrolled at Trails Carolina and Asheville Academy. R.B. was 14 when she was brought to Trails in 2016. In the 77 days she was held here, she lost approximately 70 pounds. The complaint provides background into FH&W’s complex collection of organizations and individuals, describing the Defendants’ as “a web of interconnected entities and investment entities that operated these facilities as profit centers while systematically failing to protect the children in their care.” 12/31/2025: Case 1:2025cv00457 Plaintiffs C.C., V.M., L.R. and K.G. filed a lawsuit against FH&W, Asheville Academy, and Trails Carolina with claims of forced labor trafficking, negligence, deceptive practices, and civil conspiracy. The complaint claims the actions arise out of the “systematic abuse, neglect, exploitation and forced labor of the Plaintiffs at a corporate-controlled residential facility that had promised to provide the vulnerable minors with therapeutic treatment.” The lawsuit details a pattern of systematic abuse, coercion, punishment, threats and forced labor at both Solstice East and Trails Carolina. Plaintiffs were subjected to forced labor, physical restraints, food restriction, punitive isolation, and attack therapy.

External links

A program's own website is linked as an archived snapshot, so the page reads as it did when it was captured.

Government records

Survivor posts and discussion

Staff listing or directory

Reference and research

Archived pages

From SCIAD NET.

Other links

Record updated . Generated from the Kids Over Profits facility database. Suggest a correction