Facility profile Utah
Cross Creek Manor
Cross Creek Manor was a residential treatment center in La Verkin, Utah, operated by World Wide Association of Specialty Programs and Schools (WWASPS). It operated from 1986 to 2011.
About Cross Creek Manor
It was founded by Robert B. Lichfield and Brent Facer.source It moved to 180 N State St, La Verkin, UT 84745.source
Its address was 591 N State St, La Verkin, UT 84745.source It was located in Cross Creek Manor, a large house with white columns, in LaVerkin, Utah.source Survivor reported 18 months at Cross Creek Manor, released May 1999.source Facility was surrounded by locked 15 ft. white fences with locked 12 ft. isolation rooms (ISO), per a survivor.source The program's school was called "Browning Academy" by WWASP.source St. George was the high-phase facility of Cross Creek Manor.source
Survivor testimony
What people who lived or worked here say happened. Survivors' own words are published with their permission; forum accounts are what was posted publicly and are reported as claims, not findings.
Reported on survivor forums
- Fornits: Teen Help Programs (2002-2004, 68 posts)
- Fornits: Former students, parents, and researchers discuss conditions at Cross Creek Manor (2003-2007) (2003-2007, 177 posts)
- Fornits: Urgent Assisstance needed (2003, 6 posts)
- Fornits: JASON FINLINSON-CASA (2003-2005, 148 posts)
- Fornits: WWASP - Web of Confusion (2003-2004, 5 posts)
- Fornits: Simpleton- Voice of the Teen Suppression Market (2004, 60 posts)
- Fornits: Status Report on Teen Help Industry Related Lawsuits? (2004, 2 posts)
- Fornits: Founder of WWASP got his start at Provo Canyon School (2004, 1 post)
- Fornits: Help! Familiar w/Spring Creek, Boulder Creek,Cross Ck? (2004, 3 posts)
- Fornits: Behavior Modification: Persuasion, Manipulation, and Coercio (2004, 13 posts)
- Fornits: Parents who still sing the program's praises - 5 years later (2004, 26 posts)
- Fornits: What about the kids who don't have a "choice" ?? (2004-2005, 9 posts)
- Fornits: What is Teen Help? (2005-2006, 10 posts)
- Fornits: If they only knew.... (2005, 82 posts)
- Fornits: Therapy? (2005, 17 posts)
- Fornits: What happened to Bob Lichfield? (2005, 73 posts)
- Fornits: Mother and posters debate sending a teenager to Spring Creek Lodge Academy (2005-2006) (2005-2006, 1305 posts). Cross Creek Manor is mentioned by a former student who recalled nearly being sent to a wilderness camp and jumping out of an upper floor window to escape.
- Fornits: Paradise Cove (2006, 2 posts)
- Fornits: Paradise Cove & extra circular activities. (2006, 12 posts)
- Fornits: Marathon Workshops (2006, 56 posts)
- Fornits: Cross Creek (2006, 31 posts)
- Fornits: mobrien.comteenresource/interesting*er & interesting*er (2006, 1 post)
- Fornits: List of Known Abusive Programs (2006, 71 posts)
- Fornits: SUE SCHEFF and ISABELLE ZENDHER (PURE, CAICA, WWASP lawsuit) (2006-2007, 368 posts)
- Fornits: Should I tell my other kids the escorts are coming? (2006, 34 posts)
- Fornits: Texas couple claim son abused at LaVerkin boarding school (2006-2007, 67 posts)
- Fornits: I have a question. (2006, 3 posts)
- Fornits: what the hell is a struggling teen? (2006, 8 posts)
- Fornits: www.suescheff.com (2006, 13 posts)
- Fornits: struggling teens post (2006, 4 posts)
- Fornits: looking for people I knew (2007, 8 posts)
- Fornits: Robert Lichfield (2007, 8 posts)
- Fornits: Cameron and Chaffin Pullan (2007, 6 posts)
- Fornits: Interesting tidbit from the mouth of the ca-ca fatcat, Izzy. (2007, 967 posts)
- Fornits: BUYER BEWARE OF ISABELLE ZEHNDER AND SUE SCHEFF (2007, 25 posts)
- Fornits: Cross Creek girl Jessi Graff missing. (2007, 19 posts)
- Fornits: Cross Creek girl Jessi Graff missing. (2007, 32 posts)
- Fornits: CEDU and the Montel Williams Show (2007, 5 posts)
- Fornits: Heritage School RTC in Provo, Utah (2008, 19 posts)
- Fornits: blog of a program parent (2009-2010, 345 posts)
- Fornits: Disturbing Revelation (2009, 1 post)
- Fornits: "Parents' Last Resort - San Clemente Couple Send Away The... (2009, 5 posts)
- Fornits: WWASP Abuse Case to be filed in State Court (2011-2012, 18 posts)
- Fornits: 32,000 hits on reddit: WWASP/Cross Creek Survivor Story (2011, 2 posts)
- Fornits: WWASP entities in Turley lawsuit (consolidated) (2011, 3 posts)
- Fornits: my life experiences including wwasps in and out of treatment (2012, 5 posts)
Timeline
From the records: who ran it and the deals that moved it, its names, and the deaths, incidents, inspection findings, lawsuits and news stories on file. Point at an event, or tap "More about this", for the details.
1986
Opened in La Verkin, Utah
1999
Abuse
A survivor alleged a therapist told her during a group exercise that her grandfather had died, which was untrue, to traumatize her.
Abuse
source
Restraint
A survivor reported seeing girls physically taken down by staff and put in locked 12 ft.
Restraint
A survivor reported seeing girls physically taken down by staff and put in locked 12 ft. isolation (ISO) rooms for days, weeks or months, and others with broken noses and dislocated shoulders, in 1998-1999.
source
2003
Provo Canyon School Closure
3 articles in The Salt Lake Tribune, Los Angeles Times and Refinery29, 2003 to 2021.


Provo Canyon School Closure May 25, 2003
Following the arrest of director Narvin Lichfield and an exodus of students prompted by Costa Rican officials, the Academy at Dundee Ranch faced closure. The facility was part of the World Wide Association of Specialty Programs and Schools network, which faced various allegations including false imprisonment...
2006
Lawsuit
The Wood family filed an August 25, 2006 lawsuit against Cross Creek Manor and the World Wide Association of Specialty Schools Programs (WWASP), assisted by...
Lawsuit August 25, 2006
The Wood family filed an August 25, 2006 lawsuit against Cross Creek Manor and the World Wide Association of Specialty Schools Programs (WWASP), assisted by advocates Isabelle Zehnder of CAICA and Sue Scheff of PURE.
2011
Closed
2013
Lawsuit
In August 2013 a 22-year-old former resident sued Cross Creek Manor alleging slavery, involuntary servitude, negligence, breach of fiduciary duty, conspiracy...
Lawsuit August 2013
In August 2013 a 22-year-old former resident sued Cross Creek Manor alleging slavery, involuntary servitude, negligence, breach of fiduciary duty, conspiracy, fraud and breach of contract.
Lawsuits
-
Wood, et al. v. World Wide Association of Specialty Programs and Schools, Inc., et al.
William Chase Wood and several hundred other former students and their parents sued the World Wide Association of Specialty Programs and Schools (WWASPS), founder Robert Lichfield, his business partners and dozens of affiliated programs, marketing and billing companies in Utah's Fifth Judicial District Court in Washington County. The document on file is the plaintiffs' 228-page first amended complaint, submitted July 24, 2013, which refers to claim sheets filed in the case on December 17, 2012 in opposition to a WWASPS motion to dismiss. It alleges that students placed at WWASPS programs in Utah, other states, Mexico, Jamaica, Costa Rica, Samoa and the Czech Republic from the mid-1990s to the mid-2000s were beaten, restrained, locked in isolation and small boxes or cages, denied food and medical care, sexually abused and forced to work without pay. It alleges the programs operated as a single enterprise that deceived parents and concealed the abuse, and brings negligence, fraud, contract, conspiracy and emotional distress claims. The document does not show how the case ended.
Incidents on record
-
1999 Abuse
A survivor alleged a therapist told her during a group exercise that her grandfather had died, which was untrue, to traumatize her.source
-
1999 Restraint
A survivor reported seeing girls physically taken down by staff and put in locked 12 ft. isolation (ISO) rooms for days, weeks or months, and others with broken noses and dislocated shoulders, in 1998-1999.source
-
August 25, 2006 Lawsuit
The Wood family filed an August 25, 2006 lawsuit against Cross Creek Manor and the World Wide Association of Specialty Schools Programs (WWASP), assisted by advocates Isabelle Zehnder of CAICA and Sue Scheff of PURE.source
-
August 2013 Lawsuit
In August 2013 a 22-year-old former resident sued Cross Creek Manor alleging slavery, involuntary servitude, negligence, breach of fiduciary duty, conspiracy, fraud and breach of contract.source
-
Abuse
According to WWASP Survivors, administrator Ron Garrett ordered restraints and food and sleep deprivation and kept students in isolation for more than 6 months at a time.source
News coverage
-
An Examination of Allegations and Practices Within the Troubled Teen Industry
Multiple survivors have come forward with allegations of emotional, physical, and psychological abuse within various residential treatment facilities and behavioral modification programs. Former residents report practices including involuntary transport, isolation, forced labor, and peer-to-peer shaming sessions, prompting increased public scrutiny of the troubled teen industry.
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Key to His Schools’ Success? It’s God, Founder Says
This 2003 article examines Robert Browning Lichfield and his involvement in the World Wide Association of Specialty Programs and Schools (WWASPS) network. It details allegations of severe disciplinary practices, regulatory investigations, and lawsuits while highlighting Lichfield's financial and political influence.
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Overview of World Wide Association of Specialty Programs and Schools Amid Costa Rica Facility Closure archived copy
Following the arrest of director Narvin Lichfield and an exodus of students prompted by Costa Rican officials, the Academy at Dundee Ranch faced closure. The facility was part of the World Wide Association of Specialty Programs and Schools network, which faced various allegations including false imprisonment, misrepresentation, and physical restraint.
-
Seen 'n Heard - Jan, 2000 Issue (page 3)
The issue provides brief news items about several residential programs, noting a lawsuit by former employees of Cross Creek Manor, the announced closure of Royal Haven, and various program activities such as presentations, graduations, and service expansions. It reports on updates from multiple facilities without detailing individual incidents.
-
Seen 'n Heard, 4/1992
This newsletter issue provides brief industry updates regarding various residential schools and emotional growth programs, including staff appointments, insurance funding strategies, and upcoming program activities. Mentioned facilities include Elan School, Cascade School, Glenholme School, Cross Creek Manor, Amity School, and Mt. Bachelor Academy.
Staff
Administration
-
Ron Garrett
Former Administrator (2008-2018, r/troubledteens wiki)source
Elsewhere in the industry
- Cross Creek Programs Administrator
- Second Chances Staff
-
J Ralph Atkin
Registered agent
Elsewhere in the industry
- Morava Academy Former Founder and owner
- Red Rock Academy registered agent
- Cross Creek Programs registered agent
- Teen Help LLC RA for 2 limited partnerships that own
- Browning Distance Learning Academy RA for 2 limited partnerships that own
- WWASPS trustee
Notable staff
-
Alice Bagley
Former Staffsource
Elsewhere in the industry
- Cross Creek Center Assistant Principal/Director of Education
- Second Chances Dir. of Education
-
Beverly Carayas
Former Staffsource
Elsewhere in the industry
- Second Chances Secretary
- Liahona Academy for Youth – Liahona Treatment Center Case Worker, Case Manager
- Cross Creek Programs Admissions office
-
Brian Hansen
Former Therapistsource
Elsewhere in the industry
- Second Chances Staff, 2020
- Second Chances in Southern Utah Therapist
-
Cassie Robinson
Former Staffsource
Elsewhere in the industry
- Horizon Academy Director
- Second Chances Director
- Diamond Ranch Academy Therapist
- Cross Creek Programs Staff
-
Chaffin Pullan
Former Residential managersource
Elsewhere in the industry
- Cross Creek Programs Staff
- Cross Creek Center Staff
- Spring Creek Lodge Academy Owner/Administrator, Owner and administrator, Co-Founder and Administrator, Associate director
- Cross Creek Academy Staff
- Camas Ranch Co-Founder
- Second Chances Administrator
- Reflections Academy Supervisor
- Horizon Academy Administrator
- Never Give Up Youth Healing Services Former Administrator
-
David Gilcrease
Former Staffsource
Elsewhere in the industry
- Resource Realizations Founder
- Second Chances Seminar Guru
- Cross Creek Programs Workshop facilitator
- Wwasp LifeSpring facilitator
- Lifespring Seminars Facilitator
- WWASPS seminar facilitator
-
Evan Carayas
Former Staffsource
Elsewhere in the industry
- Cross Creek Programs Staff
-
Gus Carayas
Former Staffsource
Elsewhere in the industry
- Second Chances Classroom Proctor
-
Jade Robinson
Former Staffsource
Elsewhere in the industry
- Casa by the Sea Co-founder and owner, Administrator, Director, Co-founder, 1998-2026
- Tranquility Bay Staff, before 1998
- Horizon Academy Owner and Director, Founder and Owner, Director, Owner, 2004-2026
- Second Chances Director, 2020
- Spring Creek Lodge Academy Staff member, before 2025
- Bell(e) Academy Founder and Co-Owner, 2003
- Never Give Up Youth Healing Services
- Morava Academy
- Cross Creek Programs
- High Impact transferred kids to
-
Jason G. Finlinson
Former Staffsource
Elsewhere in the industry
- Casa by the Sea Owner, Director
- Academy at Ivy Ridge Director, Defendant, Executive
- Second Chances Day Staff
- Horizon Academy Staff
- Never Give Up Youth Healing Services Former Day staff
-
Jennifer Benson
Former Staffsource
Elsewhere in the industry
- Cross Creek Programs Seminar Volunteer/Peer Mentor
- Second Chances School Proctor
-
Karr Farnsworth
Former Staffsource
Elsewhere in the industry
- Wwasp President, 1998-2025
- Cross Creek Programs Administrator, Administrator, later Director, 1999
- Cross Creek Center Administrator, 2010
- Casa by the Sea Administrator, 2025
- Bell(e) Academy Owner
- Provo Canyon School Former Staff; later WWASP president
- WWASPS president
- Browning Distance Learning Academy trustee
-
Mike Herrera
Former Staffsource
Elsewhere in the industry
- Cross Creek Programs Staff
-
Randall Hinton
Former Staff (1995, r/troubledteens wiki)source
Elsewhere in the industry
- Brightway Adolescent Hospital Technician, Tech, 1992
- Cross Creek Academy Staff, 1995
- Spring Creek Lodge Academy Assistant Director, 1996
- Tranquility Bay Assistant Director, Staff, 1997-1998
- Carolina Springs Academy Assistant Director, 1998
- Academy at Dundee Ranch Director, 2001
- White River Academy Founder, Co-founder and Director, Director, 2005-2025
- Royal Gorge Academy Director, Co-director, Co-founder, Manager and cofounder, before 2005
- Teen Help Staff, before 2019
- Academy of Dundee Ranch Staff, before 2019
-
Robert A. Nielson
Former Staff (1996, r/troubledteens wiki)source
Elsewhere in the industry
- Cedar Ridge Academy Program Director and Clinical Director, Program Director/Owner, Owner, 1996-2020
-
Robert Walter Lichfield
Former Staffsource
Elsewhere in the industry
- Provo Canyon School Dorm parent, Director, Staff, Director of Residential Living
- Teen Help Owner
- Wwasp Owner/Founder, Founder
- Midwest Academy Property owner
- World Wide Association of Specialty Programs and Schools (WWASPS) Founder
- Teen Mentor School Founder, Owner and Administrator, Registered the business
- Cross Creek Programs Founder, Owner
- Academy at Ivy Ridge Staff
-
Ron June
Former Staffsource
Elsewhere in the industry
- Second Chances Staff
- Cross Creek Programs Therapist
-
Sheila Smith
Former Teacher (1996, r/troubledteens wiki)source
Elsewhere in the industry
- Cinnamon Hills Youth Crisis Center Teacher, 2010
- Liahona Academy for Youth – Liahona Treatment Center Teacher, 2014
-
Yahia Irochen
Former Staffsource
Elsewhere in the industry
- Second Chances Day Staff
- Cross Creek Programs Staff
-
Brent M. Facer
Former Staffsource
Elsewhere in the industry
- Wwasp Staff
- Wwasps Owner
- Camas Ranch Executive Director
- Cross Creek Programs Founder
- Provo Canyon School Staff
- Teen Help LLC vice-president
-
Cameron Pullan
Former Shift supervisorsource
Elsewhere in the industry
- Cross Creek Programs Staff
- Spring Creek Lodge Academy Owner/Administrator, Co-Founder and Administrator, Owner and administrator, Director
- Cross Creek Academy Staff
- Camas Ranch Co-Founder
-
Brent Charles Hall
Therapist
Elsewhere in the industry
- Kentucky River Academy management director
- Red River Academy owner, director
- Discovery Ranch
- OASIS Ascent exec director
- Provo Canyon School
- Cross Creek Programs therapist
-
Robert Walter Lichfield
Elsewhere in the industry
- MidWest Academy administrator
Connections on the network map
The companies, people and programs our research map ties to this program. Open it on the network map.
Ownership
Documents
Woodbury Reports Mentions (1)
We have questions about Cross Creek Manor
If you were there, worked there or sent your child there, you can help fill in what our records are missing. Each question takes a moment; skip anything you do not know.
Materials and links
Materials the project holds for this facility. Ask through the correction form to see any of them.
Manuals and handbooks
- Parent manual
Other documentation
- Archived website
