Newport Academy – Arena

Substantiated : 84065(i)(3)(V), 84065(i)(3)(X), 84065(i)(3)(Y), 84065(i)(3)(Z), 84065(i)(3)

On September 11th, 2025 at 11:00AM, Licensing Program Analyst (LPA) Hanako Primer made an unannounced complaint inspection at the above licensed facility. LPA met Elizabeth Jimenez, Residential Supervisor, and MIsty England, Administrator and explained the purpose of the visit. Present during the inspection were six clients. LPA inspected five random staff training records and facility physical plant. Two out of five records did not contain trainings on sexual development. LPA did not observe trainings on sexual development (encompassing 84065(i)(3)(V), 84065(i)(3)(X), 84065(i)(3)(Y), 84065(i)(3)(Z)) in three out of four staff files at a previous annual inspection conducted on 08/25/2025. Though a one-time training was held on this topic, the training was not incorporated into on-boarding training for direct care staff. Following a technical violation issued on 08/25/2025, the facility incorporated sexual development training into on-boarding. LPA observed training plan for new hires with sexual development training included. LPA inspected one new staff member's training record, which included sexual development training. Based on record review, LPA found that facility staff were not receiving training on sexual development. The preponderance of evidence standard has been met, and the above allegation is substantiated. The facility is also required to hold trainings on client sexual development as per the Non-Compliance Conference on 12/07/2023. One Type B violation will be ...

Substantiated : 84065(i)(3)(V), 84065(i)(3)(X), 84065(i)(3)(Y), 84065(i)(3)(Z), 84065(i)(3)

On September 11th, 2025 at 11:00AM, Licensing Program Analyst (LPA) Hanako Primer made an unannounced complaint inspection at the above licensed facility. LPA met Elizabeth Jimenez, Residential Supervisor, and MIsty England, Administrator and explained the purpose of the visit. Present during the inspection were six clients. LPA inspected five random staff training records and facility physical plant. Two out of five records did not contain trainings on sexual development. LPA did not observe trainings on sexual development (encompassing 84065(i)(3)(V), 84065(i)(3)(X), 84065(i)(3)(Y), 84065(i)(3)(Z)) in three out of four staff files at a previous annual inspection conducted on 08/25/2025. Though a one-time training was held on this topic, the training was not incorporated into on-boarding training for direct care staff. Following a technical violation issued on 08/25/2025, the facility incorporated sexual development training into on-boarding. LPA observed training plan for new hires with sexual development training included. LPA inspected one new staff member's training record, which included sexual development training. Based on record review, LPA found that facility staff were not receiving training on sexual development. The preponderance of evidence standard has been met, and the above allegation is substantiated. The facility is also required to hold trainings on client sexual development as per the Non-Compliance Conference on 12/07/2023. One Type B violation will be ...

Deficiency cited at inspection

On August 25th at 10:24AM, Licensing Program Analyst (LPA) Hanako Primer conducted an unannounced Annual Inspection continuation at the listed facility. LPA met Elizabeth Jimenez, Residential Supervisor, and explained the purpose of the visit. The Group Home is licensed to serve six clients. Present during the inspection were four clients. LPA reviewed five staff files including personnel records, training records, health screening reports, emergency intervention training, and CPR/first aid certificates. LPA did not observe trainings on sexual development (encompassing 84065(i)(3)(V), 84065(1)(3)(X), 84065(1)(3)(Y), 84065(1)(3)(Z)) in three out of four staff files. LPA observed facility had assigned said trainings to the staff members, but the training had not been completed within the 90 day time frame from hire. Compliance Specialist stated that the facility will work with the education department to ensure the training is incorporated into the on-hire training. LPA issued one Technical Violation under CCR 84065(1)(3) Personnel Requirements. LPA interviewed one client. Three clients declined to interview. No deficiencies were issued at this time. An exit interview was conducted, appeal rights discussed, and a copy of this report was given to Elizabeth Jimenez, Residential Supervisor.

Deficiency cited at inspection

On July 15th at 10:30AM, Licensing Program Analysts (LPAs) Hanako Primer and Lisette Valenzuela conducted an unannounced inspection to the above licensed facility. The purpose of the inspection is to continue a quarterly non-compliance conference (NCC) inspection. LPAs met with Emily Mares, Residential Supervisor. At the time of the inspection, there were six clients at the facility. LPA inspected four staff (4) training records. LPA observed trainings on individualized care for youth, common sense supervision, emotional development, sexuality development, health development, personal rights, personnel requirements, reporting requirements, house rules, and medication administration. Two (2) out of five (5) training records inspected did not contain trainings on emotional development, sexuality development, and health development. Residential Supervisor stated S3 and S5 would complete the trainings on 07/15/2025. LPA reviewed facility nightly check-in schedule and observed checks within the fifteen-minute intervals. On four (4) occasions, staff member conducted checks with more than fifteen minutes between them. LPAs cited one Technical Violation under CCR 80078(a) Responsibility for Providing Care and Supervision. LPA conducted three confidential client interviews. LPA inspected LIC500 and verified administrator was working twenty hours a week. LPAs inspected staff schedule for June and July 2025. Staff were in ratio. LPAs inspected three client Needs and Services Plans and ...

Deficiency cited at inspection

On July 8th at 2:10PM, Licensing Program Analyst (LPA) Hanako Primer and Licensing Program Manager (LPM) Joel Segura conducted an unannounced inspection to the above licensed facility. The purpose of the inspection is to continue a quarterly non-compliance conference (NCC) inspection. LPAs met with Misty England, Administrator. At the time of the inspection, there were four clients in the facility. LPA observed trainings on individualized care for youth, common sense supervision, emotional development, sexuality development, health development, personal rights, reporting requirements, house rules, and incident reporting in one staff file. LPA and LPM conducted a physical plant inspection of the facility, and observed two bedrooms, three bathrooms, kitchen, living room, and backyard. At 3:00PM LPA observed an unlocked padlock on the back yard fence door. The door led to a ravine and propane tank. LPA verified the lock was closed at 3:17PM. LPA reviewed four client needs and services plan and observed bio-psycho-social exams. The non-compliance conference inspection is not complete at this time. LPA will return at a later time to complete the inspection. No deficiencies were cited at this time. An exit interview was conducted and a copy of this report was given to Misty England, Administrator.

Deficiency cited at inspection

On 04/17/25 at 10: AM, Licensing Program Analysts (LPAs) Mona Lam and Hanako Primer conducted an unannounced inspection to the licensed facility listed above. The purpose of the visit is to continue a quarterly non-compliance conference (NCC) inspection. LPAs met with Alvaro Zambrano, Program Manager. At the time of the inspection, there were four clients at the facility. One client is out of the facility on a psychiatric hold. LPAs conducted four confidential client interviews. LPAs inspected staff schedule and LIC500. LPAs reviewed five client files. During the review of the client files, LPAs reviewed that five clients had not received a signature on their treatment plan from their parent or authorized representative. The facility reached out to authorized representatives via email but they did not respond. A technical violation was issued to the licensee under 84068.2(d)(1) Needs and Services Plan. LPAs inspected facility internal incident reports. LPAs observed an incident report not submitted to the Department from March 2025. Due to review of facility's internal incident reports, a deficiency was issued to the licensee for failure in sending written incident reports to the Department under 80061(b) Reporting Requirements. As a result of the facility's repeat violation within the last 12 months, the facility will be issued a civil penalty for $1000.00 on 04/17/25 (refer LIC 421IM). Based on review of five staff files, the training documents are in compliance, except ...

Deficiency cited at inspection

On 02/03/25 at 10: AM, Licensing Program Analysts (LPAs) Mona Lam and Kristin Pierotti conducted an unannounced inspection to the licensed facility listed above. The purpose of the visit is to continue a quarterly non-compliance conference (NCC) inspection. LPAs met with Alvaro Zambrano, Residential Manager. LPAs reviewed medication logs for five client files. Medication logs were in compliance. LPAs reviewed five staff files. Based on five staff files, the training documents are in compliance, except there were missing documentation regarding about health development, sexuality development, and emotional development. Newport Arena is currently working in compliance to document all staff training based on the citation given to Newport Arena on 10/02/2024. LPAs reviewed internal incident reports and observed multiple incidents that have not been reported to the department between December 2024 to January 2025. Based on assessment of compliance history within the last 12 months and observation, a deficiency was issued to the licensee for failure in sending written incident reports to the licensing agency on 02/03/25 under 80061(b) Reporting Requirements. As a result of the facility's repeat violation within the last 12 months, the facility will be issued a civil penalty for $1000.00 on 02/03/25 (refer LIC 421FC). LPAs conducted an exit interview with Alvaro Zambrano at 1: PM and delivered one (1) deficiency. A copy of the report, appeals rights, and civil penalty were ...

Deficiency cited at inspection

On 01/28/2025 at 11: AM, Licensing Program Analyst (LPA) Mona Lam conducted an unannounced inspection to the licensed facility. The purpose of this inspection was to conduct the quarterly inspection for the Non-Compliance Conference initially had on 12/7/2023. LPA met with Tiffany St. Jean, Residential Supervisor and Elizabeth Jimenez, Residential Supervisor. LPA was informed there are six clients at the facility. LPA reviewed LIC 500 and staff weekly schedule, which was in compliance. In addition, LPA inspected nightly check-in schedule. LPA found nightly checks to be random. LPA reviewed quarterly board of directors meeting minutes. LPA inspected six client files, including treatment plan, admission agreement, medication log, and bio-psychosocial exam. LPA conducted five confidential interviews. At this time, one client denied to be interviewed. LPA inspected the physical plant of the facility. No physical plant deficiencies were found at the visit. At this time, the inspection is not complete and it will be concluded at a later date. No deficiencies were cited at this inspection. LPA requested for shift reports and incident reports to be sent via email for further inspection. An exit interview was conducted with Tiffany St. Jean, Residential Supervisor and Elizabeth Jimenez, Residential Supervisor. A copy of the report was printed and left with Tiffany St. Jean, whose signature on this form confirms receipt.

Deficiency cited at inspection

On 7/16/2024 at 10:31am, Licensing Program Analyst (LPA) Selena Hood and LPA Mona Lam conducted an unannounced visit to the licensed facility. The purpose of this visit was to conduct the quarterly visit for the Non-Compliance Conference (NCC) initially conducted on 12/7/2023. LPAs met with Janelle Bush, Residential Supervisor. LPAs reviewed the staff schedule. The staff schedule had not been updated to reflect staffing changes, the facility staff was able to provide updated scheduled during the inspection. LPAs reviewed their nightly shift logs. LPAs reviewed that the overnight check-ins were done intermittently but no more than fifteen minutes apart in accordance with the NCC agreement. LPAs reviewed training records for five staff members. The facility had one client in care. LPAs reviewed one client file, including treatment plan, admission agreement, medication log, and bio-psychosocial exam. LPAs conducted one confidential interview. During the visit, LPAs were informed that the designated Administrator was transitioning to a position outside the home, but they would remain as the Administrator until the current residential supervisor had received their Administrator certification. During review of the client medication logs, LPAs reviewed that one client had received a new medication (M1) while in care that did not receive written parental authorization. This poses an immediate risk for the health, safety, and/or personal rights of clients in care. LPAs delivered a ...

Substantiated : 84070(b)(12)(A)

On 4/15/2024 at 1:50pm, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to deliver the findings for the above listed allegation. LPA met with Satwinder Mahabir, Clinical Director. During the course of the investigation, LPA conducted eight interview from 4/4/2024 to 4/8/2024. LPA reviewed the medication logs, daily notes, and treatment plan for one client in care. Based on confidential interviews and record review, the precribing doctor and authorized representatives had an agreement that medication authorization was contigent on approval from both authorized representatives. The facility did not receive written parental authorization prior to administering medication to one client on two days. Based on the confidential interview and record review, the allegation that staff administered mediation to minor in care without proper authorization has met the preponderance of doubt and is therefore substantiated. This poses an immediate risk to the health, safety, and/or personal rights of clients in care. LPA delivered a Type A citation for Title California Code of Regulations 84070(b)(12)(A) Children's Records. On 4/30/2024, LPA conducted an exit interview and delivered appeal rights to Fausto Aramburo, Residential Supervisor, at 3:26pm whose signature confirms the receipt of this document. *This report was initially delivered on 4/15/2024, LPA re-delivered to the facility on 4/30/2024 to deliver ...

Substantiated : 84070(b)(12)(A)

On 4/15/2024 at 1:50pm, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to deliver the findings for the above listed allegation. LPA met with Satwinder Mahabir, Clinical Director. During the course of the investigation, LPA conducted eight interview from 4/4/2024 to 4/8/2024. LPA reviewed the medication logs, daily notes, and treatment plan for one client in care. Based on confidential interviews and record review, the precribing doctor and authorized representatives had an agreement that medication authorization was contigent on approval from both authorized representatives. The facility did not receive written parental authorization prior to administering medication to one client on two days. Based on the confidential interview and record review, the allegation that staff administered mediation to minor in care without proper authorization has met the preponderance of doubt and is therefore substantiated. This poses an immediate risk to the health, safety, and/or personal rights of clients in care. LPA delivered a Type A citation for Title California Code of Regulations 84070(b)(12)(A) Children's Records. On 4/30/2024, LPA conducted an exit interview and delivered appeal rights to Fausto Aramburo, Residential Supervisor, at 3:26pm whose signature confirms the receipt of this document. *This report was initially delivered on 4/15/2024, LPA re-delivered to the facility on 4/30/2024 to deliver ...

Deficiency cited at inspection

On 3/26/2024 at 1:00pm, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to conduct a case management visit following the Non-Compliance Conference conducted on 12/7/2023. LPA met with Fausto Aramburo, Administrator, at 1:40pm. LPA requested the staff schedule, the facility board minutes, and the client files. LPA received the board minutes that were pertinent to this facility during a prior visit on 3/21/2024. LPA reviewed the March staff schedule and saw that the Administrator was included on the staff schedule and worked Tuesday through Saturday. LPA reviewed the treatment plans, admission agreements, and grievance procedure acknowledgments for three clients. LPA found that the three clients had these plans in their digital files including client and authorized representative signatures. One client did not have a signature on their treatment plan. Administrator showed LPA correspondence with the clinical team and authorized representative requesting signature. LPA conducted three confidential interviews. LPA conducted a walk through of the facility. LPA did not observe physical plant deficiencies. No deficiencies were cited during this visit. LPA conducted an exit interview with Fausto Aramburo, Administrator, at 3:12pm whose signature confirms the receipt of this document.

Substantiated (one of several allegations) : 80070(c), 80022(k), 80061(b), 80061(A)(f), 84070(b)(13)

On 8/21/2023 at 12:55PM, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to deliver the findings for the above allegations. LPA met with Kimberly Porter, Family Therapist. Rayjay Peralta, Residential Supervisor, arrived to go over the findings at 1:20PM. During the course of the investigation, LPA Madi Fremont, LPA Selena Hood, and Licensing Program Manager (LPM) Helga Wong had conducted sixteen interviews with fourteen participants from 5/16/2023 to 7/26/2023. LPA Fremont initially informed the facility of the allegations on 5/16/2023. LPA Hood and LPM Wong reviewed medication records, C1's treatment plan, emails with facility staff, C1's daily notes, facility program plan, and CPS report. Confidential client information shared with unauthorized persons. Based on record review of email correspondence, a facility staff member had shared a document containing a client's confidential diagnosis with an external party that was not approved to receive this knowledge. This poses an immediate threat to the health, safety, and/or personal rights of the client in care. LPA delivered a Type A citation for California Code of Regulations Title 22 80070(c) (see LI9099D). Lack of care and Supervision: not enough staff to meet the needs of the clients. Based on three confidential interviews, there were times in the facility during the day when the staffing was down to one person in the home. According to the ...