Newport Academy – Happy Valley

Substantiated : 84072(d)(1)

LPA found that in January-February 2026 clients continually found contraband near the facility, and though some measures such as increased body/room searches were put in place, preventative measures were not implemented despite management being made aware of the issue of contraband being left near the premises -- leading to clients continuing to obtain contraband. LPA issued one Type A deficiency under CCR 84072(d)(1) Personal Rights.See attached LIC9099-D. The preponderance of evidence standard has been met, and therefore the above allegations are found to be substantiated. An exit interview was conducted, appeal rights were discussed, and a copy of this report was emailed to Crystal Butler, Compliance Manager. This document is sent for digital signature. An exit interview was conducted and a copy of this report was emailed to Crystal Butler, Compliance Manager. This document is sent for digital signature.

Substantiated

This is a violation of the Health and Safety Code 1568.092(a)(2) Officers, directors and employees of licensed facility; prohibited persons; removal; appeal. The agency is being issued a Type A citation on the attached page LIC 9099-D. An exit interview was conducted, appeal rights discussed and a copy of this report was left with Carlos Alvarado, Residential Supervisor whose signature on this form confirms receipt.

Deficiency cited at inspection

On October 2nd, 2025 at 10:25AM, Licensing Program Analyst (LPA) Hanako Primer conducted an unannounced inspection to the licensed facility listed above. The purpose of the inspection is to conduct a quarterly non-compliance conference (NCC) audit. LPAs met with Carlos Alvarado, Residential Supervisor. There were five clients on site at this time. LPA inspected LIC 500, staff schedule for September, board of directors' meeting minutes, and five staff files. At the time of the inspection, LPA observed trainings on individualized care, client supervision, emotional development, sexuality development, health development, personal rights, personnel requirements, reporting requirements, and house rules in five out of five staff files. LPA inspected five client files, and observed client health/safety, house rules, education on abuse reporting, and personal rights in five out of five client files. LPA conducted four client interviews and a walkthrough of the facility. No deficiencies were cited at this time. LPA conducted an exit interview with Carlos Alvarado, Residential Supervisor, whose signature confirms the receipt of this document. A copy of this report was left with Carlos Alvarado.

Deficiency cited at inspection

On August 19th, 2025, Licensing Program Analyst (LPA) Hanako Primer conducted an inspection at the above licensed facility to follow up on an incident report received on August 14th, 2025. LPA met with Carlos Alvarado, Residential Supervisor, and informed them of the purpose of the visit. At the time of the visit, there were five clients at the facility. LPA conducted one confidential interview. LPA observed chat records that the client involved was put on a one-on-one supervision plan, and parent messages regarding the incident. No deficiencies were cited at this time. An exit interview was conducted, appeal rights discussed and a copy of this report was left with Carlos Alvarado, Residential Supervisor whose signature on this form confirms receipt.

Deficiency cited at inspection

On 07/22/2025 at 12: PM, Licensing Program Analyst (LPAs) Mona Lam and Hanako Primer conducted an unannounced inspection at the above listed facility with Carlos Alvarado, Residential Supervisor who helped with the inspection. The purpose of the inspection was conduct a case management. Based on several interviews, it was indicated one shift was conducted out of staff to client ratio. Based on the plan of operation, the shift indicated in having 1:5 staff to client ratio specifically for that shift. In addition, several interviews stated there was one staff on the property during the time of having six clients on the property. A technical violation was issued under 80022(k) Plan of Operation. No deficiencies were cited at this time. An exit interview was conducted and a copy of this report was given to Carlos Alvarado, Residential Supervisor prior to exiting the facility.

Substantiated : 84087(c)

On 07/22/2025 at 12: PM, Licensing Program Analyst (LPAs) Mona Lam and Hanako Primer conducted an unannounced inspection at the above listed facility wit hCarlos Alvarado, Residential Supervisor who helped with the inspection. The purpose of the inspection was to deliver the complaint findings. The complaint alleged that staff smoked at the facility. Based on physical plant observation, LPA Lam did not observe any cigarette butts on the premises or on the exterior of the premises. LPA Mona Lam and LPA Hanako Primer conducted confidential interviews. Based on the confidential interviews, two interviews indicated S1 smoking on the the facility grounds and S4 smoking outside the facility grounds. Interviews indicated S1 smoked in their vehicle, however, was corrected to smoke outside the premises. Interviews indicated no staff smoked around the clients. Based on the evidence, there is a preponderance of evidence to prove that the allegation occurred. Therefore, the allegation is SUBSTANTIATED. A technical violation was issued under 84087(c) Building and Grounds. No deficiencies were cited at this time. An exit interview was conducted and a copy of this report was given to Carlos Alvarado, Residential Supervisor prior to exiting the facility.

Substantiated : 84072(d)(18)

On 07/22/2025 at 12: PM, Licensing Program Analyst (LPAs) Mona Lam and Hanako Primer conducted an unannounced inspection at the above listed facility with Carlos Alvarado, Residential Supervisor who helped with the inspection. The purpose of the inspection was to redeliver the complaint findings. The complaint alleged that staff did not treat minor with respect and dignity. Based on four additional confidential interviews, interviews had indicated S19 yelled at minors. Several interviews indicated several staff on site allegedly cussing and/or yelling. One interview indicated S16 using profanity around the proximity of minors in care. In addition, S16 admitted to swearing. Based on new evidence, there is a preponderance of evidence to prove that the allegation occurred. Therefore, the allegation is SUBSTANTIATED. A Type B deficiency was issued under 84072(d)(18) Personal Rights. An exit interview was conducted and a copy of this report and appeals rights page were given to Carlos Alvarado, Residential Supervisor prior to exiting the facility.