Facility profile California

Newport Academy – Paloma

One of 34 homes of Newport Academy

Open Castro Valley, California

Newport Academy – Paloma is a program in Castro Valley, California, operated by Newport Healthcare.

Other homes of Newport Academy

  • Acre Newport Academy – Acre | Orange, California | Open
  • Alberca Newport Academy – Alberca | Camarillo, California | Open
  • Applewood Newport Academy – Applewood | Camarillo, California | Open
  • Aracena Newport Academy – Aracena | Camarillo, California | Open
  • Arena Newport Academy – Arena | Pleasanton, California | Open
  • Autumn Newport Academy – Autumn | Shingle Springs, California | Open
  • Avocado Newport Academy – Avocado | Camarillo, California | Open
  • Chandler Newport Academy – Chandler | Orange, California | Open
  • Chariot Newport Academy – Chariot | Bonsall, California | Open
  • Crestview Newport Academy – Crestview | Camarillo, California | Open
  • Del Cerro Newport Academy – Del Cerro | Vista, California | Open
  • Flores Newport Academy – Flores | Bonsall, California | Open
  • French Creek Newport Academy – French Creek | Shingle Springs, California | Open
  • Golden Newport Academy – Golden | Shingle Springs, California | Open
  • Happy Valley Newport Academy – Happy Valley | Pleasanton, California | Open
  • Highcliff Newport Academy – Highcliff | North Tustin, California | Open
  • Hill Newport Academy – Hill | Orange, California | Open
  • Hillside Newport Academy – Hillside | Orange, California | Open
  • Maoli Newport Academy – Maoli | San Rafael, California | Open
  • Morada Newport Academy – Morada | Orange, California | Open
  • Nicasio Newport Academy – Nicasio | San Geronimo, California | Open
  • Palm Hills Newport Academy – Palm Hills | Anaheim, California | Open
  • Ranch Newport Academy – Ranch | Orange, California | Open
  • Ridgeview Newport Academy – Ridgeview | Orange, California | Open
  • Rodeo Newport Academy – Rodeo | Orange, California | Open
  • Rogers Newport Academy – Rogers | Orange, California | Open
  • Rush Creek Newport Academy – Rush Creek | Novato, California | Open
  • Sundance Newport Academy – Sundance | Orange, California | Open
  • Tanglewood Newport Academy – Tanglewood | Orange, California | Open
  • Valley Vista Newport Academy – Valley Vista | Camarillo, California | Open
  • Willow Hill Newport Academy – Willow Hill | Danville, California | Open
  • Oasis Newport Academy – Oasis | Pleasanton, California | Closed
  • Redwood Newport Academy – Redwood | San Geronimo, California | Closed

The whole program, with every home’s news, lawsuits and serious findings

Serious violations

What state inspectors found and confirmed here, in their own words. Each finding was picked out of the inspection reports and checked by our team before it was listed.

Sexual abuse Inspected Oct 25, 2023

According to SIA Birk's report, based on confidential interviews and documentation there were multiple consistent statements of multiple clients being sexually assaulted and/or inappropriately touched while at the facility.

From the CA inspection report. Substantiated

Sexual abuse Inspected Aug 22, 2023

According to SIA Birk's report, based on confidential interviews and documentation there were multiple consistent statements of multiple clients being sexually assaulted and/or inappropriately touched while at the facility.

From the CA inspection report. Substantiated

Sexual abuse Inspected Mar 28, 2023

On 04/04/2022, the San Jose Children's Residential Program Regional Office received a complaint for Newport Academy Paloma with three allegations: (1) Staff do not provide a safe and healthful environment for residents in care; (2) Inappropriate touching by one residents toward residents; and (3) Inappropriate sexual language used by one resident toward [...]

Read the whole finding

On 04/04/2022, the San Jose Children's Residential Program Regional Office received a complaint for Newport Academy Paloma with three allegations: (1) Staff do not provide a safe and healthful environment for residents in care; (2) Inappropriate touching by one residents toward residents; and (3) Inappropriate sexual language used by one resident toward residents.

From the CA inspection report. Substantiated

Licensing and inspections

Licensed as
NEWPORT ACADEMY (PALOMA)
License category
Group Home
Executive director
PRINCESS GARCIA
Licensed capacity
6

29 inspection reports on file; the serious findings in them are listed above. Search all California reports

The newest 25 reports, by date: 8 findings in 8 reports
  1. Nov 8, 2024 Facility Evaluation
  2. Oct 30, 2024 Facility Evaluation
    1 finding
    • Deficiency cited at inspection

      On 10/30/2024 at 10:23 am, Licensing Program Analyst (LPA) Mona Lam conducted an unannounced visit to the licensed facility. The purpose of this visit was to conduct the quarterly inspection for the Non-Compliance Conference initially had on 12/7/2023. At 11:00 am, LPA met with Levi Banks, Residential Supervisor. Crystal Goodwin informed Community Care Licensing (CCL) of Newport Paloma's closure without a scheduled-reopening date. However, the license is not relinquished at this time. LPA observed a for sale sign located on the entrance of the facility property. LPA was informed that there were no clients present at the facility and was unable to conduct client interviews. LPA conducted a walk through of the facility. No furniture are within the facility. No deficiencies were cited during this visit. LPA conducted an exit interview with Levi Banks, Residential Supervisor at 11: AM whose signature confirms the receipt of this document.

  3. Sep 24, 2024 Facility Evaluation
  4. Jul 3, 2024 Facility Evaluation - 1 deficiency
  5. Jul 3, 2024 Facility Evaluation
    1 finding
    • Deficiency cited at inspection

      On 7/3/2024 at 1:19pm, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to conduct the quarterly inspection for the Non-Compliance Conference initially had on 12/7/2023. LPA met with Tania Luna, Care Coordinator. At 2:34pm, LPA met with Levi Banks, Residential Supervisor. Levi Banks is currently scheduled to take their administrator certification course and exam. LPA was informed that there was one client present that was in the process of discharging that day. LPA did not interview the client as they had already done their discharge therapy session and were leaving the facility briefly. The facility will temporarily cease placement of clients due to a low census. LPA informed the facility that they will need to update Community Care Licensing (CCL) on the admission of clients. LPA reviewed the staff training records and the staff schedule. LPA conducted a walk through of the facility. LPA discussed the temporary closure and supervision with facility staff. No deficiencies were cited during this visit. LPA conducted an exit interview with Levi Banks,Residential Supervisor at 2:47PM whose signature confirms the receipt of this document.

  6. Jun 12, 2024 Facility Evaluation
  7. May 14, 2024 Facility Evaluation
  8. Apr 4, 2024 Facility Evaluation
    1 finding
    • Deficiency cited at inspection

      On 4/4/2024 at 1:15pm, Licensing Program Analyst (LPA) Selena Hood and LPA Mona Lam conducted an unannounced visit to the licensed facility. The purpose of this visit was to conduct a case management visit following the Non-Compliance Conference conducted on 12/7/2023. LPAs met with Sara Koerlin, Residential Supervisor. LPAs conducted a walk through of the facility. LPAs did not observe any physical plant deficiencies. LPAs conducted two confidential interviews. All six clients in care declined to interview. LPAs reviewed the roommate compatibility agreements, bio-psychosocial exam for each client, acknowledgment of facility guidelines for each client, risk factors assessments, sleep logs for March 2024, and staff schedule for March 2024 . LPA previously reviewed pertinent board of director's minutes during a previous visit. LPA observed based on file review that the facility had assessed for sexualized behavioral risk factors and did not need to increase supervision for the current census. LPA was informed that the facility had increased supervision for two clients still in care following an elopement. LPA Hood reviewed the sleeps logs and found that the facility had alternated their check-in visits during the overnight shift as discussed in the Non-Compliance Conference. LPA was informed that the phone number on file was outdated, LPA received the new number and is currently processing this update. No deficiencies were cited during this visit. LPAs conducted an exit ...

  9. Jan 4, 2024 Facility Evaluation
  10. Dec 28, 2023 Facility Evaluation
  11. Dec 19, 2023 Facility Evaluation
    1 finding
    • Deficiency cited at inspection

      On 12/19/2023 at 9:35AM, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to conduct the required annual inspection. At 10:13AM, LPA met with Priscilla Hernandez, Program Director. At the time of the inspection, there were five clients present and two direct care staff. One of the clients present was sleeping during the visit, two of the clients present had declined to interview. LPA conducted the physical site inspection. LPA observed the posted license, LPA also observed that the administrator certificate that was posted was not updated. Program Director informed LPA that they would be updating that immediately. The facility has four client bedrooms and three client bathrooms. LPA observed the locked medication cabinet and the nurse's station. LPA observed the facility's kitchen, LPA observed that there was sufficient perishable, non-perishable items, and accessible snacks. The facility receives delivered meals, the menu for this weeks' meals was posted in the kitchen. LPA conducted four confidential interviews. At the time of the inspection the internet connection in the facility was down due to weather. The facility files are kept online. LPA received the emergency roster and the client's face sheets, but was unable to review other files. No deficiencies were cited at this time. Further review is necessary in order to finish the required annual inspection, LPA will return. LPA conducted an ...

  12. Dec 5, 2023 Facility Evaluation
  13. Nov 2, 2023 Complaint Investigation - Unsubstantiated - 1 allegation
  14. Nov 2, 2023 Facility Evaluation - 1 deficiency
  15. Nov 2, 2023 Complaint Investigation - Unsubstantiated - 1 allegation
  16. Oct 25, 2023 Complaint Investigation - Substantiated - 1 allegation
    1 finding
    • Substantiated : 84072(d)(10)

      On 10/25/2023 at 1:39PM, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to deliver the findings for the listed allegation. LPA met with Rayjay Peralta, Residential Supervisor. LPA Madi Fremont had initially informed the facility of the allegation on 5/18/2023. Special Investigator Assistant (SIA) Bikramjit Birk had conducted an investigation into the allegation. SIA reviewed the staff schedule, incident reports, personnel reports, internal investigation, and Alameda County Sheriff's Office police report. SIA Birk also reviewed client records, clinical notes, and staff reports. According to the internal investigation, a client in care had had inappropriate relations with two other clients. Per review of client statements, one client alleged that one of these incidents was a non-consensual kiss. SIA Birk conducted eleven confidential interviews. According to SIA Birk's report, based on confidential interviews and documentation there were multiple consistent statements of multiple clients being sexually assaulted and/or inappropriately touched while at the facility. Based on four confidential interviews conducted by SIA Birk, multiple staff members were aware of these inappropriate incidents. LPA previously delivered a Type B citation on 8/22/2023, LPA returned to deliver the citation as a Type A citation. LPA delivered a Type A citation for Title California Code of Regulations 84072(d)(10) (see ...

  17. Oct 25, 2023 Complaint Investigation - Substantiated - 1 allegation
    1 finding
    • Substantiated : 84072(d)(10)

      On 10/25/2023 at 1:39PM, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to deliver the findings for the listed allegation. LPA met with Rayjay Peralta, Residential Supervisor. LPA Madi Fremont had initially informed the facility of the allegation on 5/18/2023. Special Investigator Assistant (SIA) Bikramjit Birk had conducted an investigation into the allegation. SIA reviewed the staff schedule, incident reports, personnel reports, internal investigation, and Alameda County Sheriff's Office police report. SIA Birk also reviewed client records, clinical notes, and staff reports. According to the internal investigation, a client in care had had inappropriate relations with two other clients. Per review of client statements, one client alleged that one of these incidents was a non-consensual kiss. SIA Birk conducted eleven confidential interviews. According to SIA Birk's report, based on confidential interviews and documentation there were multiple consistent statements of multiple clients being sexually assaulted and/or inappropriately touched while at the facility. Based on four confidential interviews conducted by SIA Birk, multiple staff members were aware of these inappropriate incidents. LPA previously delivered a Type B citation on 8/22/2023, LPA returned to deliver the citation as a Type A citation. LPA delivered a Type A citation for Title California Code of Regulations 84072(d)(10) (see ...

  18. Aug 22, 2023 Facility Evaluation
  19. Aug 22, 2023 Complaint Investigation - Substantiated - 1 allegation
    1 finding
    • Substantiated

      On 8/22/2023 at 9:05AM, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to deliver the findings for the listed allegation. LPA met with Rayjay Peralta, Residential Supervisor. The facility is currently not taking placements, and the census is zero. LPA Madi Fremont had initially informed the facility of the allegation on 5/18/2023. Special Investigator Assistant (SIA) Bikramjit Birk had conducted an investigation into the allegation. SIA reviewed the staff schedule, incident reports, personnel reports, internal investigation, and Alameda County Sheriff's Office police report. SIA Birk also reviewed client records, clinical notes, and staff reports. According to the internal investigation, a client in care had had inappropriate relations with two other clients. Per review of client statements, one client alleged that one of these incidents was a non-consensual kiss. SIA Birk conducted eleven confidential interviews. According to SIA Birk's report, based on confidential interviews and documentation there were multiple consistent statements of multiple clients being sexually assaulted and/or inappropriately touched while at the facility. Based on four confidential interviews conducted by SIA Birk, multiple staff members were aware of these inappropriate incidents. LPA provided the appeal rights and conducted an exit interview with Rayjay Peralta, Residential Supervisor at 9:37AM whose signature ...

  20. Aug 22, 2023 Facility Evaluation
  21. Aug 22, 2023 Complaint Investigation - Substantiated - 1 allegation
    1 finding
    • Substantiated

      On 8/22/2023 at 9:05AM, Licensing Program Analyst (LPA) Selena Hood conducted an unannounced visit to the licensed facility. The purpose of this visit was to deliver the findings for the listed allegation. LPA met with Rayjay Peralta, Residential Supervisor. The facility is currently not taking placements, and the census is zero. LPA Madi Fremont had initially informed the facility of the allegation on 5/18/2023. Special Investigator Assistant (SIA) Bikramjit Birk had conducted an investigation into the allegation. SIA reviewed the staff schedule, incident reports, personnel reports, internal investigation, and Alameda County Sheriff's Office police report. SIA Birk also reviewed client records, clinical notes, and staff reports. According to the internal investigation, a client in care had had inappropriate relations with two other clients. Per review of client statements, one client alleged that one of these incidents was a non-consensual kiss. SIA Birk conducted eleven confidential interviews. According to SIA Birk's report, based on confidential interviews and documentation there were multiple consistent statements of multiple clients being sexually assaulted and/or inappropriately touched while at the facility. Based on four confidential interviews conducted by SIA Birk, multiple staff members were aware of these inappropriate incidents. LPA provided the appeal rights and conducted an exit interview with Rayjay Peralta, Residential Supervisor at 9:37AM whose signature ...

  22. Jul 24, 2023 Complaint Investigation - Unsubstantiated - 1 allegation
  23. Jul 24, 2023 Complaint Investigation - Unsubstantiated - 1 allegation
  24. Jul 24, 2023 Complaint Investigation - Unsubstantiated - 1 allegation
  25. Jul 24, 2023 Complaint Investigation - Unsubstantiated - 1 allegation
Record updated . Generated from the Kids Over Profits facility database. Suggest a correction