Newport Academy – Golden

Deficiency cited at inspection

Licensing Program Analyst (LPA) Chad Cabigon conducted an unannounced case management inspection at the facility on 03/05/2026 for the purpose of discussing incident reporting and record-keeping expectations. LPA met with Sara Koerlin, Operations Manager, who assisted with the inspection. LPA informed Sara Koerlin, Operations Manager, that the Department received information that a reportable incident occurred on 9/9/2025 but was not reported to Licensing as required by Title General Regulations Section 80061(b) Reporting Requirements. This investigation was conducted by LPA Aleza Ruiz. The incident in question alleges that a staff provided a youth in care with an unauthorized substance. This information was disclosed to facility staff but was not reported to Licensing per this regulation. The facility was cited as initial notifications of unusual or special incidents are required to be provided to Licensing within 24 hours of the reportable incidents, and the submissions of the full or complete incident reports are required within seven days. LPA also informed the facility that records must be maintained at the facility and available for Licensing to review upon request. During this investigation, the facility acknowledged that an internal investigation was conducted but when LPA Ruiz requested these records, the facility could not provide them. LPA Ruiz was informed that the staff person responsible for this documentation no longer works for the facility and that they did ...

Deficiency cited at inspection

Licensing Program Analyst (LPA) Tamara Hill conducted an unannounced case management inspection on 6/5/25 at 2:10 and met with Dinnielle Saravia, Administrator. LPA Hill conducted the inspection for the purposes of interviewing S1 related to an incident report dated 4/8/25. LPA Hill interviewed S1 while at the facility. The incident report details an inappropriate interaction between C1 and C2 that occurred at the facility while youth were on the balcony of the facility and staff were not in the immediate area supervising youth. The report detailed that C2 made an allegation of an inappropriate interaction with C1. An interview with C1 indicates that this information may not be accurate. C2 did not return LPA Hill's calls about this incident. There is not sufficient evidence to prove that the incident occurred. LPA Hill informed Ms. Saravia that while there is not conclusive evidence that an inappropriate interaction happened between youth, there was information disclosed during confidential interviews indicating that staff are not supervising youth in care as they have been trained to do. Confidential interviews indicate that staff are using their phones to watch videos, be on social media, or other actions that leave youth unsupervised. As a result, the facility was cited for violation of Title Regulation, Section 80078(a) Responsibility for Providing Care and Supervision as staff are to provide care and supervision as necessary to meet the client's needs. Confidential ...

Deficiency cited at inspection

Licensing Program Analyst (LPA) Tamara Hill conducted an unannounced case management inspection on 5/13/25 at 3: PM and met with David Parraz, Residential Supervisor to discuss an incident report follow up. LPA Hill informed NAME that the inspection is a follow up to an initial inspection conducted on 4/23/25, where it was discussed that C1 (see LIC811 dated 5/13/25) disclosed abuse to S1 on 4/5/25. In interviewing staff at the facility, it was discussed that while the disclosure was made to S1, direct care staff are not to question youth about the specifics when abuse is reported or disclosed, rather they are to provide the information for clinical staff to then have a meeting with youth to provide support for youth in a trauma informed manner and assist youth in processing the traumatic incident. LPA Hill was informed that the agency did not provide this follow up with C1 prior to C1 discharging from the facility. When asked why this was not done, it was noted that they did not have a valid reason. As a result of the agency not providing the follow up with C1 following the disclosure of a traumatic incident, the agency was cited for violation of Title Regulation Section 80078(a) Responsibility for Providing Care and Supervision as the agency did not provide the care necessary to assist a youth in dealing with the disclosure of the a traumatic event. Exit interview was conducted and documents were provided to Mr. Parraz, along with the appeal rights.

Deficiency cited at inspection

Licensing Program Analyst (LPA) Tamara Hill made an unannounced annual inspection visit on 5/27/22 at 8: AM and met with Michelle Good, Residential Director who assisted with the inspection. LPA toured the facility inside and out and observed that the physical plant of the facility was in substantial compliance with Title Regulations. LPA observed that the facility had three dual occupancy client rooms, two full restrooms were stocked with appropriate soap, paper towels and toilet paper as required and were all functioning and had hot water. LPA observed that the fire extinguishers are placed throughout the facility and were inspected as on 1/26/22. LPA observed that one of the client's beds were not made and that fitted sheet was in the room but not on the bed. LPA observed that the facility kitchen was well stocked and had the required perishable and non perishable food as required. LPA observed that there were adequate snacks for clients at the facility. LPA did speak to the facility about nutritional needs for one of the youth at the facility. LPA reviewed two client files and two staff files while at the facility and observed that the facility is not doing Needs and Services Plans as required. LPA did observe treatment plans for the youth but they did not have the required elements as noted on the Needs and Services Plans. During the annual inspection, the facility was cited for 84065(d)(3) Personnel Requirements for no proof of facility manager training; 84065(i)(3)(M) ...