TTI Glossary

The Troubled Teen Industry has its own language. Programs rename punishment, isolation, and control as "consequences," "reflection," and "support," and families often learn what the words meant only years later. This glossary collects that language from program handbooks, staff manuals, state records, and survivor accounts.

Terms used at more than one program are in Shared Terms A–Z. Terms documented at only one program or program family are under Program Sections, grouped by lineage. Treatment Modalities, About the Industry, and Wilderness Specific stand on their own.

Each entry ends with the programs where the term appears. Used at means it appears in the program's own documents. Reportedly used at means it comes from survivor accounts.

467 terms 66 programs Updated

Shared Terms A–Z

Essay #

A writing assignment given as punishment, scaled to the offense. Cross Creek essays ran 100 to 2,500 words, Paradise Cove's 200 to 1,000, and Falcon Ridge's up to 5,000. Until finished, students were often confined or excluded. Compare Letter of accountability, Process Paper, Level Thesis.

Used at Cross Creek Manor Paradise Cove Falcon Ridge Ranch Academy at Ivy Ridge Tranquility Bay

Manipulation phases #

A framework teaching parents that a child's complaints (being starved, treated like a prisoner, seeing rats) were stages of manipulation: Denial, Guilt Trip, Anger, and Negotiation. The goal was the "Acceptance Phase," when the child stops trying to get out. The same director's letter appears nearly word for word across WWASP programs and Thayer. Compare Stages of Student Progress, Guilt loading.

Used at Cross Creek Manor Academy at Ivy Ridge Spring Creek Lodge Academy at Dundee Ranch Paradise Cove Thayer Learning Center

Observation Placement #

Also called Observation Status, Observation Level

Isolation in an "observation room" away from other students. At Spring Creek, staff were told not to discuss "weather, stories, sports"; students ate without utensils, got one five-minute break an hour, and were watched in the bathroom. At Woodland Hills, a level for runaways and self-harm, spent in staff sight at all times. See Iso.

Used at Cross Creek Manor Spring Creek Lodge Paradise Cove Tranquility Bay Woodland Hills Academy

Trend violation #

A consequence for repeating a behavior or piling up minor violations, such as three in seven days at Copper Canyon or 10 demerits in a week at Spring Creek.

Used at Cross Creek Manor Copper Canyon Academy Spring Creek Lodge Paradise Cove Falcon Ridge Ranch

About the Industry

Protection of Community Image #

A contract clause barring a former student from living or attending school within 50 miles of the facility after leaving.

Used at Cross Creek Manor

Program Sections

WWASP and affiliated programs

Profile WWASPS

Sources WWASP Policy Manual (rev. 2003); Academy at Ivy Ridge Upper and Lower Status Handbooks (2004) and Parent Orientation Handbook (2005); Cross Creek Manor Parents' Manual; Tranquility Bay Parent Handbook (2005); Spring Creek Lodge Parent Manual (2000); Academy at Dundee Ranch Parent Manual (2002); Paradise Cove Parent Manual (1996); Pillars of Hope enrollment packet (2007); Premier Educational Seminars "Using the Seminars" (2005) and Keys to Success Mom and Pop Handbook (2006); WWASP Accountability workbook.

Case Manager #

Controlled phone calls and visits and received complaints; parents could check on a complaint "without your daughter ever knowing."

Used at Cross Creek Manor

TASKS (Teen Accountability, Self-esteem, and Keys to Success) #

The seminar series run by Resource Realizations and later Premier Educational Seminars. Parents were told not to sit next to anyone they knew.

Used at WWASP programs Cross Creek Manor