TTI Glossary

The Troubled Teen Industry has its own language. Programs rename punishment, isolation, and control as "consequences," "reflection," and "support," and families often learn what the words meant only years later. This glossary collects that language from program handbooks, staff manuals, state records, and survivor accounts.

Terms used at more than one program are in Shared Terms A–Z. Terms documented at only one program or program family are under Program Sections, grouped by lineage. Treatment Modalities, About the Industry, and Wilderness Specific stand on their own.

Each entry ends with the programs where the term appears. Used at means it appears in the program's own documents. Reportedly used at means it comes from survivor accounts.

467 terms 65 programs Updated

Shared Terms A–Z

Arm's reach #

A restriction requiring a student to stay within arm's length of staff at all times, usually for new arrivals, runaway risks, or safety concerns. Compare One-on-One, Supervision Levels.

Used at Gateway Academy Aurora Center for Healing Maple Lake Academy Solstice East Spring Ridge Academy on Phase Orange

Communication Block #

Also called Communication Restriction, Mute

An order forbidding a student to communicate with specific peers, verbally or non-verbally, including through a third person. Aurora called it "Mute." Compare Bans, On S&S.

Used at Gateway Academy Maple Lake Academy Solstice East Aurora Center for Healing

"I feel" statements #

A required speaking format students had to learn and use "consistently," and eventually teach to new students.

Used at Copper Canyon Academy Sedona Sky Academy Gateway Academy

Letter of accountability #

Also called Accountability Letter

A letter to parents taking responsibility for past behavior, required to move out of the first phase. RCR told girls to treat it "as though it is your trash can" and expect to rewrite it several times. Compare Confession letter, Personal inventory.

Used at Sedona Sky Academy Copper Canyon Academy Gateway Academy Solstice East Re-Creation Retreat Meridell Achievement Center

Manipulation Tactics #

Lists given to parents framing ordinary teen behavior, including crying, repeating a request, saying "please," and "demanding reasons for boundaries," as manipulation.

Used at Gateway Academy

Thinking Errors #

Also called Stinking Thinking, Cover-Ups

Labels used to classify a student's thoughts as distorted, such as "Victim Playing," "Uniqueness," "Being Compliant," "Poor Me," and "Power Play."

Used at Gateway Academy Meridell Achievement Center Three Springs New Beginnings Academy at Swift River as "Cover-Ups"

Triangulation (Gateway) #

Talking about someone who isn't present, which was banned.

Used at Gateway Academy

Wilderness Specific

Bust a fire #

To start a fire with a bow drill. Gateway Academy students also carried "busting kits" on weekend trips.

Used at Gateway Academy as "busting kits"

Reportedly used at Second Nature

Program Sections

Utah and Western RTCs and therapeutic boarding schools

Gateway Academy

Profile Gateway Academy

Sources Parent Handbook (2014).

Advocate #

Staff assigned one-on-one to a student, sitting in on calls home.

Used at Gateway Academy

Block #

A mark for not following through; three meant Re-Focus.

Used at Gateway Academy

Earnings Group #

Peers voting on a student's application to advance.

Used at Gateway Academy

Guide #

A higher-phase student responsible for "upholding expectations" among peers.

Used at Gateway Academy

Lifeline #

A written timeline of drug use, self-harm, trauma, and legal trouble, shared in group.

Used at Gateway Academy

Off-Track #

No privileges, no social talk, staff line of sight, 5-minute speakerphone calls.

Used at Gateway Academy

Re-Focus #

Demotion to Orientation privileges until the therapist decided otherwise.

Used at Gateway Academy

Snapshot #

A journal entry about an incident, four times a week, signed off by a Guide.

Used at Gateway Academy