TTI Glossary

The Troubled Teen Industry has its own language. Programs rename punishment, isolation, and control as "consequences," "reflection," and "support," and families often learn what the words meant only years later. This glossary collects that language from program handbooks, staff manuals, state records, and survivor accounts.

Terms used at more than one program are in Shared Terms A–Z. Terms documented at only one program or program family are under Program Sections, grouped by lineage. Treatment Modalities, About the Industry, and Wilderness Specific stand on their own.

Each entry ends with the programs where the term appears. Used at means it appears in the program's own documents. Reportedly used at means it comes from survivor accounts.

467 terms 66 programs Updated

Shared Terms A–Z

Family Rep #

The staff member assigned as a family's point of contact, who read the student's mail, listened in on calls, and kept parents committed. Midwest Academy's Family Rep Handbook describes the job as keeping parents "On Board."

Used at WWASP programs Midwest Academy Thayer Learning Center

Feedback #

A required way of commenting on another person, phrased as "My experience of you is..." Students were told not to "justify, explain, or deny" feedback they received. WWASP taught parents the same phrasing. See Feedback Group.

Used at Spring Ridge Academy WWASP programs Midwest Academy

Home Contract #

Also called Life Contract, Family Code of Ethics, Family relationship covenant

A written contract for life after the program, carrying the program's rules into the home. Midwest Academy's Life Contracts included point systems, violation categories, friends ranked by letter grade, and clauses allowing parents to put the child out. Thayer's was framed and presented at graduation. Compare Exit Plan.

Used at Respect Camp Academy at Ivy Ridge Midwest Academy Thayer Learning Center as "Family Code of Ethics" Bloom (Adult & Teen Challenge) as "family relationship covenant" Falcon Ridge Ranch

Honeymoon period #

The program's term for a new student's first days, before they realize what's expected. Midwest Academy also used it for graduates' first two months home.

Used at Spring Creek Lodge Midwest Academy Uinta Academy

Points sheet #

Also called point card

A sheet dividing every part of the day into scored blocks, with points for waking up, making the bed, hygiene, meals, clean-up, classes, group, therapy, and bedtime. Daily totals decided privileges and level. Vista's 2009 "Girls' Point Sheet" scored each block from 5 to 50 points, for 295 to 365 possible points a day, with a +10 incentive for journals and goals. Compare Card conference, Merits / Demerits, TLC dollars. See Behavior modification.

Used at Vista Uinta Academy as "point card" Midwest Academy on Life Contracts

Run plans #

Actual plans to run away, usually with another student; knowing about them without telling staff was itself punishable. At Midwest Academy, saying numbers out loud during a headcount counted. At RCR, storing shoes outside the shoe area counted. See Split Contract.

Used at Midwest Academy Re-Creation Retreat Elevations RTC Academy at Ivy Ridge

Reportedly used at Spring Ridge Academy

Seminar #

Also called Training, Propheet, Lifestep, Emotional Growth Seminar

A multi-day emotional intensive built on LGAT techniques like forced disclosure and group breakdowns. See Large Group Awareness Training, Staffing.

Used at CEDU as "Propheet" WWASP programs Academy at Swift River as "Lifestep" Thayer Learning Center Midwest Academy as "Elements"

Reportedly used at Spring Ridge Academy as "Training"

Staffing #

Students helping run seminars for newer students; a privilege of higher status.

Used at WWASP programs Midwest Academy Spring Ridge Academy

Vote up #

Advancing a level by peer vote. At Midwest Academy, peers stood to show support, 75% had to stand, and staff signatures followed.

Used at Academy at Ivy Ridge Midwest Academy Tranquility Bay Escuela Caribe house votes

War Story #

Also called war-storying

Talking about life before the program, especially drugs, sex, or crime; banned as "glorifying" the past.

Used at Academy at Swift River Spring Creek Lodge Academy at Dundee Ranch Midwest Academy Elevations RTC Uinta Academy Re-Creation Retreat Bloom (Adult & Teen Challenge)

Reportedly used at Spring Ridge Academy Second Nature

Warranty #

Also called guarantee, re-admission

A promise to take a graduate back if they struggled at home, often conditioned on the family completing seminars or aftercare. WWASP required Parent-Child workshops "to obtain the WWASP warranty." Thayer offered free return to Basic Training within a year. DRA offered 30 free days.

Used at WWASP programs Midwest Academy Thayer Learning Center Diamond Ranch Academy Whetstone Academy as paid "Alumni Services"

Program Sections

WWASP and affiliated programs

Profile WWASPS

Sources WWASP Policy Manual (rev. 2003); Academy at Ivy Ridge Upper and Lower Status Handbooks (2004) and Parent Orientation Handbook (2005); Cross Creek Manor Parents' Manual; Tranquility Bay Parent Handbook (2005); Spring Creek Lodge Parent Manual (2000); Academy at Dundee Ranch Parent Manual (2002); Paradise Cove Parent Manual (1996); Pillars of Hope enrollment packet (2007); Premier Educational Seminars "Using the Seminars" (2005) and Keys to Success Mom and Pop Handbook (2006); WWASP Accountability workbook.

Accountability Formula #

A formula taught in Discovery for admitting responsibility in program-approved language. Midwest Academy reps used it to get students "digging deeper."

Used at WWASP programs Midwest Academy

Choose-out #

Leaving a seminar before it ends. Programs followed up using "choose-out sheets." At Pillars of Hope, a student who chose out was transferred to a Covenant school.

Used at WWASP programs Midwest Academy Pillars of Hope

Self-correction / Staff correction #

A student reporting their own violation for a reduced penalty, versus a staff penalty for rating yourself too highly.

Used at Academy at Ivy Ridge Tranquility Bay Midwest Academy

Midwest Academy

Profile Midwest Academy

Sources Student Manual (2012), Family Rep Handbook (2012), Dorm Parent Manual, Youth Leader Manual (2010), Basic Training for Staff, Life Contract (2011), Consequences Document.

A/B/C/D/F Friends #

A letter-grade ranking of a student's friends. Contact with an "F" friend was a Category 5 violation.

Used at Midwest Academy

Captain #

An Honor Status student overseeing other upper-status students and intakes.

Used at Midwest Academy

Communities / Support Community #

Weekly pre- and post-seminar homework groups.

Used at Midwest Academy

Confession letter #

A letter confessing "all misbehavior and broken rules while at home," required for level 3 as an "unwritten standard."

Used at Midwest Academy

Disengage words #

"in spite of," "regardless," and "nonetheless," which staff were trained to use to shut down arguments.

Used at Midwest Academy

Elements I / Elements II #

Midwest's core seminars, followed by the Value Living Seminar and Parent Weekends I–III.

Used at Midwest Academy

Exit Plan #

A plan for a child who turns 18 and leaves early, written without "any input from the teen." A "Good Terms Exit Plan" listed the exact belongings they could take.

Used at Midwest Academy

Family Value Frame #

Family-written values used to enforce rules after graduation.

Used at Midwest Academy

Five S's #

"security, safety, supervision, schedule, and standards."

Used at Midwest Academy

Headcounts #

Counts of every student every 20 minutes; after a door alarm, the wing had 45 seconds.

Used at Midwest Academy

Home Internalization #

The final phase at home, with parents as "dorm staff." Two weeks without points meant termination.

Used at Midwest Academy

H.O.P.E. Buddy (Helping Orient Partners for Excellence) #

An upper-status student assigned to a new arrival for three days, responsible for reporting a "negative attitude."

Used at Midwest Academy Pillars of Hope

Hug time #

The only time staff could hug students, with permission.

Used at Midwest Academy

ISS / OSS #

In School Suspension (locked out of schoolwork until consequences were filled out "accountably") and Out of School Suspension (a separate room with staff and a peer leader, plus a 1,000-word essay).

Used at Midwest Academy

Monthly Progress Review #

A student questionnaire "designed to identify wavering or non-supportive parents."

Used at Midwest Academy

On Board parents / Red flags #

Parents fully committed to graduation, and the warning signs that they were "wavering."

Used at Midwest Academy

Recommendations #

Peers recommending consequences that the student then had to "pick up."

Used at Midwest Academy

Self it / Staff it #

Staff shorthand telling a student to take a self-correction or be given a staff correction.

Used at Midwest Academy

Special casing #

Any exception to program rules.

Used at Midwest Academy

Standards Violation (Category 3.5) #

Not living up to one's status.

Used at Midwest Academy

Track #

Required weekly academic output.

Used at Midwest Academy

Triad #

The family rep, teacher rep, and Triad Advisor.

Used at Midwest Academy

Working visit / Working call #

Visits and calls meant for "working" on family issues.

Used at Midwest Academy