TTI Glossary

The Troubled Teen Industry has its own language. Programs rename punishment, isolation, and control as "consequences," "reflection," and "support," and families often learn what the words meant only years later. This glossary collects that language from program handbooks, staff manuals, state records, and survivor accounts.

Terms used at more than one program are in Shared Terms A–Z. Terms documented at only one program or program family are under Program Sections, grouped by lineage. Treatment Modalities, About the Industry, and Wilderness Specific stand on their own.

Each entry ends with the programs where the term appears. Used at means it appears in the program's own documents. Reportedly used at means it comes from survivor accounts.

467 terms 66 programs Updated

Shared Terms A–Z

Group punishment #

Punishing a whole group for some members' behavior, often framed as shared responsibility for not stopping it. Examples include Island View's Team Focus, Meridell's Community Rebuild, Woodland Hills' 72-hour shutdown after any AWOL, and Robert Land's rule that "a House, class or Company receives consequences as a group." Compare Group Awards.

Used at Island View Meridell Achievement Center Woodland Hills Academy Robert Land Academy Bloom (Adult & Teen Challenge) Spring Ridge Academy room consequences

Observation Placement #

Also called Observation Status, Observation Level

Isolation in an "observation room" away from other students. At Spring Creek, staff were told not to discuss "weather, stories, sports"; students ate without utensils, got one five-minute break an hour, and were watched in the bathroom. At Woodland Hills, a level for runaways and self-harm, spent in staff sight at all times. See Iso.

Used at Cross Creek Manor Spring Creek Lodge Paradise Cove Tranquility Bay Woodland Hills Academy

Staff shopping #

Asking a second staff member for a different answer after one said no; a punishable offense.

Used at Falcon Ridge Ranch Woodland Hills Academy Sorenson's Ranch School as "Staff Manipulation" Re-Creation Retreat

Program Sections

Utah and Western RTCs and therapeutic boarding schools

Falcon Ridge Ranch and Woodland Hills Academy

Profile Falcon Ridge Ranch

Observation Level #

See Observation Placement.

Used at Woodland Hills Academy